TABLE OF CONTENTS
Installation Instructions
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CARE AND MAINTENANCE
Questions, problems, missing parts? Before returning to your retailer, call our customer
service department at 1-888-509-3438, 8:00 am - 5:00 pm, EST, Monday - Friday.
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Tools Needed...................................................................................................................................3
Important Information......................................................................................................................4
Installation Instructions.................................................................................................................5-8
Care and Maintenance ..................................................................................................................8
Warranty ........................................................................................................................................9
STANDARD TEMPLATE DESIGN GUIDE
PAPER BASIS WEIGHT: 20-lb. PAPER OR 75 GRAMS/SQ METER.
DOCUMENT SIZE: PRINTED TWO-SIDES ON A4 PAPER AND FOLDS TO A5.
TEMPLATE FORMATTING: CANADIAN FRENCH AND LATIN AMERICAN SPANISH SECTIONS OF THE MANUAL ARE DIRECTLY
FOLLOWING THE ENGLISH SECTION AND ARE TO BE FORMATTED EXACTLY THE SAME AS THE ENGLISH.
ALL BLUE TEXT IS TO BE REPLACED WITH PRODUCT-SPECIFIC INFORMATION. BLACK TEXT IS NOT TO BE EDITED OR DELETED
UNLESS IT IS NOT APPLICABLE.
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OR WHITE. THE DOCUMENT WILL BE PRINTED IN GREYSCALE (BLACK AND WHITE).
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IS ENGLISH, CANADIAN FRENCH AND LATIN AMERICAN SPANISH, THE MANUAL SHOULD BE ENGLISH/CANADIAN FRENCH/LATIN
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REVISED: 07/27/18
THERE ARE TWO CATEGORIES OF INSTRUCTION MANUAL TEMPLATES: GENERAL TEMPLATES (NON-PRODUCT
SPECIFIC) AND SPECIALIZED TEMPLATES (PRODUCT SPECIFIC).
THESE ARE THE FACTORS THAT SHOULD BE CONSIDERED WHEN CHOOSING THE CORRECT TEMPLATE TO USE:
• SIZE OF PACKAGING
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STOP
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ALL TEXT TO BE
CHANGED WITH PROD-
UCT SPECIFIC TEXT.
THIS COLOR IS USED FOR
NOTES AND DOES NOT
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USE THE FOLLOWING PAPER FOR YOUR INSTRUCTION MANUALS:
• PAPER BASIS WEIGHT: 20-lb. PAPER OR 75 GRAMS/SQ METER
• DOCUMENT SIZE: PRINTED TWO-SIDES ON A4 PAPER AND FOLDS
TO A5.
DO NOT USE ANY COLOR GRAPHICS OR PHOTOGRAPHY IN YOUR INSTRUCTION
MANUALS. INSTRUCTION MANUALS PRINT IN GREYSCALE ONLY.
ALL GRAPHICS SHOWN ARE FOR SIZE AND POSITION ONLY; FINAL LINE-ART
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OF THE CORRECT LEGAL CERTIFICATION, WARNING, WARRANTY AND OTHER
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ANY INCURRED DESIGN, TRANSLATION OR PRINTING COSTS. PLEASE REFER TO
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FONTS FOR THIS PACKAGE LINE
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ARTWORK DISCLAIMERS
FONT & SOFTWARE USAGE STATEMENT
COLOR USAGE & PRINT REQUIREMENTS
FONT LEGEND
100%
BLACK
Editable Text
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CALLOUTS
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REQUIRED PAPER TYPE
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THIS DESIGN IS PROPRIETARY AND CONFIDENTIAL TO LOWE’S COMPANIES, INC., AND CANNOT BE COPIED OR OTHERWISE
REPRODUCED OR USED WITHOUT THE EXPRESS WRITTEN PERMISSION OF LOWE’S.
IMPORTANT: VENDOR REPRESENTS, WARRANTS AND AGREES THAT LABELING, DESIGN, PACKAGING, SPECIFICATIONS SHALL
COMPLY IN ALL RESPECTS WITH ALL APPLICABLE LAWS AND STANDARDS.
IMPORTANT:
VENDOR REPRESENTS, WARRANTS AND AGREES THAT LABELING, DESIGN, PACKAGING, SPECIFICATIONS SHALL
COMPLY IN ALL RESPECTS WITH ALL APPLICABLE LAWS AND STANDARDS.
TOOLS NEEDED
PART DESCRIPTION PART DESCRIPTION
A Knee pads
B Safety Glasses
C Heat gun or hairdryer
D Hepa filtered vacuum
E Dust mask
F Trash bags
A
B
E
G
H
I
F
C
D
J
K
L
G Wall or laminating three-section roller with
extendable handle (~ 9-inch wide)
H Pencil
I Framer’s or speed square
J Tape Measure
K Utility knife with blades
L 6-foot level
INFORMATION:
For interior residential applications only. Use felt glides ≥ 1-inch2 (645-mm2) on all slidable furniture.
Do not move heavy or sharp objects directly across the floor, use hard surface “Sliders” (from home
improvement stores). Do not install in any area that regularly exceed temperature’s outside of 65°F
– 85°F. Do not install with visible defects or damage as doing so assumes acceptance and full
responsibility. Use only non-rubber or latex-backed matting at entrances. Use bathmats in areas that
the flooring may be exposed to wet bare feet, like outside showers or baths. Use appropriate floor
protector’s underneath caster chairs or other heavy point loading objects.
IMPORTANT:
The installation and maintenance instructions along with the warranty must be read, understood,
and followed before installation. Failure to do so may result in an uneven installation, premature
wear, gapping, de-bonding, buckling of the flooring, peaked seams or cupping, and will void the
warranty. If required, contact the technical department at 866-NOVALIS or
UNSUITABLE SUBSTRATES:
This includes any carpet, cushion vinyl, rubber, cork, asphalt tile, chipboard, OSB, Luan or
mahogany-based plywood, Masonite™, finished or pre-finished paneling, varnished finishes,
cement board, fiber-based backing boards or non-underlayment grade panel; oil-based enamels or
similar paints, primer sealers or primer stain-blockers, any floating (unfixed) floor covering, including
acoustic or other underlayment’s. Do not install directly over any adhesive or adhesive residue of
any kind (remove or cover). Do not use if hydrostatic pressure exists, or if a chemical adhesive
remover was used, or in areas with damp subfloors like a basements or garages, or areas like
inside showers, saunas or solariums.
RADIANT HEATED SUBSTRATES:
These are acceptable, without direct contact with the flooring and to be set at 70°F (21°C) for
48-hours before, during and 48-hours after the installation. Do not change the temperature >10°F
over a 12-hour period or exceed 80°F (27°C).
WARNINGS:
All local, state and federal regulations must be followed. Always wear safety glasses and respiratory
protection to avoid inhaling any dust. Water, trapped beneath any flooring may facilitate mold,
mildew and or fungi growth. any resulting health issues or property damage is not covered by the
warranty. Do not leave spills unattended, wipe up promptly and dry before trafficking.
INSTALLATION INSTRUCTIONS
Conditions & Acclimation:
8 HRS
65-85°
Subfloor
≤ 1/16-inch over 6-foot
Area must be between 65°F - 85°F and 35% - 65%
ambient humidity for 48-hours prior, during and after
installation. To acclimate, place unstacked boxes flat
in the prepared area, that is between 65°F – 85°F for
≥ 8-hours.
2
1
6
98
7
54
3
Wall-base:
Removal of the wall-base is recommended along
with undercutting all door trims (to slide the flooring
under). Replace wall-base after completion.
Flatness:
A flatness tolerance of ≤ 1/16-inch over 6-foot and
3/32-inch over 1-foot in all directions is required,
check with 6-foot level and correct the subfloor if
required.
INSTALLATION INSTRUCTIONS
Concrete Subfloor:
These must be dry and remain dry, be without visible
signs of moisture or efflorescence (salts), be clean,
structurally sound and smooth. If required, use a
suitable leveling or patching underlayment following
the manufacturer’s instructions.
Wooden Subfloor:
These must be dry and remain dry, according to
the National Wood Flooring Association (NWFA)
guidelines, be structurally sound and smooth. If
required, use a minimum 1/4-inch thick
underlayment grade plywood, or exterior grade for
bathrooms. Fixed flush with ring nails ~4-inches
apart and ~1-inch from edge around the perimeter,
and every 6-inch centers (minimum). Note: The
plywood seams may still telegraph through the
flooring, due to natural humidity fluctuations within
the wood, this is not be covered by the warranty.
Priming:
Clean the substrate using a Hepa filtered vacuum.
Then prime using a suitable latex based flooring
primer (not included). The selected primer must be
designed for use with self-adhesive vinyl flooring,
follow the manufacturer’s instructions.
INSTALLATION INSTRUCTIONS
Layout:
The layout should be balanced with equal sizes on
both sides. Measure the width, calculate and mark
your center (starting) line (pencil and straight edge),
however, if the last row of flooring (at the wall) is less
than half the width of the flooring, move the line
over by half the width of the flooring. Plank layouts
should be random, with ≥ 6-inches end-seam
separation from the previous row. Tile layout should
be brick-bond.
Clean:
Clean the substrate again, using a Hepa filtered
vacuum and mix flooring from several boxes to
ensure a random appearance. Also inspect for any
visible defects, as installing them assumes
acceptance and responsibility.
Cutting:
Measure and mark the required length on the
flooring. Carefully, use a sharp utility knife and a
speed or framer’s square to score the surface. Snap
it downwards and finish the cut from underneath,
trimming the release film at the same time. For
complicated cuts, gently warm using a hairdryer or
heat gun (~ 6-inches away).
>6"
INSTALLATION INSTRUCTIONS
Installation:
Remove the release paper (into trash bag), and
carefully position the flooring. Be sure to follow the
starting line precisely before pressing it down. Install
one piece at a time, keeping seams snug (without
pressure fitting). Complete the row including the end
cuts, leaving a 1/32-inch gap around perimeter.
Slowly roll firmly, using a wall or laminating
three-section roller with extendable handle (~ 9-inch
wide) and your body weight and repeat until the
installation is completed.
Cleaning:
Dust mop or vacuum the floor (without a beater bar) to remove loose dirt and grit. Mop the flooring
as often as required using a damp, clean, flat microfiber mop with a suitable (diluted) vinyl floor
cleaning solution (neutral pH). Prohibit foot traffic until dry.
Precautions:
Do not damp mop for 72-hours after installation. Remove metal objects before wetting the flooring.
Do not use dust mops treated with oils or silicones, acetone, strong alkaline cleaning agents,
multi-surface cleaners, vinegar, ammonia or citrus oil solutions, scouring powder, strong solvents, or
abrasive cleaning pads, as these can damage the flooring. Avoid trafficking any carpet dyes,
fertilizers, coal, tar, driveway sealers, oil or other such contaminates onto the flooring. The
application of a floor finish is not usually required, if used, they will affect the maintenance protocol.
WARRANTY:
Defect warranty:
Manufacturer warrants against product defect for one (1) year from the date of purchase, by the
original purchaser only. Novalis US, LLC reserves the right to request samples of any vinyl product
in a claim situation. Novalis US, LLC also reserves the right of inspection of the installed floor either
by a representative of Novalis US, LLC or third-party inspection firm.
Limited Lifetime Wear-Thru Warranty:
Manufacturer’s surface wear-thru warranty is limited to normal residential use on dry, interior floors
for the life of the floor from the date of purchase by the original purchaser. The guarantee is limited
to the wear layer and worn area only, excluding the finish and shine wear through, and providing the
floor is used in appropriate areas and maintained and installed according to this document.
All other guarantees implied or otherwise are limited to one (1) year from the date of purchase for
the cost of the product only, to the original purchaser of the flooring. This warranty is not
transferrable. This product is intended for do-it-yourself application and installations for residential
use only; therefore, no claims for labor and incidentals are allowable. This warranty does give you
specific legal rights; you may also have other rights, which may vary from state to state.
Other Exclusions to Warranty:
Flooring installed with obvious (> 1-cm) manufacturing defects or installed with additional adhesive
of any kind.
Flooring installed over any damp or wet concrete, such as basements, garages, etc. including from
leaks of any nature.
Flooring installed in sunrooms, or without HVAC control, where the floor temperature often exceeds
the published limits.
Flooring dulled by soaps detergents or other harsh chemicals not suitable for vinyl flooring.
Flooring installed in any exterior applications, including RV’s campers and boats.
Flooring installed inside showers, sauna’s, solarium’s or similar.
Flooring stained by tracked carpet dyes, fertilizers, coal, tar, driveway sealers, oil or other such
contaminates.
Floors installed over substrates with mold, mildew, fungi or other like issues., including any health
issues and/or property damage.
Damage caused by the failure of other products like the primer, leveling or patching underlayment.
Flooring installed in any commercial application.
Flooring with telegraphing substrate imperfections of any kind.
Flooring damaged by spiked heels or similar, burns, cuts, scratches, gouges and indentations from
improper floor protectors and furniture rests.
September 2019
September 2019
REFUND POLICY:
All valid warranty claims from Novalis US, LLC with regards to Style Selections® floor covering will
comply with the Lowe’s Home Improvement standard policy of refunds and returns for defective
material. All returns and claims must have a valid receipt of purchase of the floor covering for
completion of the claim, there will be no exceptions to this requirement. Please see the Lowe’s
Refund Policy as published and written on your Lowe’s receipt for complete details.
Novalis US, LLC. will operate within the Lowe’s refund policy guidelines as follows for restitution of
claims:
• Within 90 days, a complete refund of original purchase price of the flooring will be made
available via store credit through the Lowe’s store. The store may then issue a full credit based
on standard policy with regards to the form of payment made for the purchase.
• From 90 to 180 days Novalis will issue a credit to the Lowe’s store for the amount of the original
purchase price. Per Lowe’s policy the store will issue a merchandise card (instore credit).
• After 180 days Novalis will issue a credit to the Lowe’s store only when presented at the time of
claim filing a valid purchase receipt for the floor covering. It is at the discretion of the Lowe’s
store policy the manner in which you will receive the credit.
No person, representative, employee, or agent not employed by Novalis US, LLC. is authorized to
modify or change the warranty statements made in this document. This warranty gives you specific
legal rights, and you may also have other rights, which vary from state to state.
To file a claim, contact your retailer or for other information you may contact Novalis US, LLC.
toll-free at 1-866-668-2547 (1-866-NOVALIS). Claim documentation must be filled out in its entirety
in order to be assigned a claim number and reviewed for validity.
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