CTC Union ICR-4103 Series User manual

i

ICR-4103

4G LTE Cellular Router

2

LEGAL

The information in this publication has been carefully checked and is believed to be entirely

accurate at the time of publication. CTC Union Technologies assumes no responsibility,

however, for possible errors or omissions, or for any consequences resulting from the use of

the information contained herein. CTC Union Technologies reserves the right to make

changes in its products or product specifications with the intent to improve function or design

at any time and without notice and is not required to update this documentation to reflect

such changes.

CTC Union Technologies makes no warranty, representation, or guarantee regarding the

suitability of its products for any particular purpose, nor does CTC Union assume any liability

arising out of the application or use of any product and specifically disclaims any and all

liability, including without limitation any consequential or incidental damages.

CTC Union products are not designed, intended, or authorized for use in systems or

applications intended to support or sustain life, or for any other application in which the

failure of the product could create a situation where personal injury or death may occur.

Should the Buyer purchase or use a CTC Union product for any such unintended or

unauthorized application, the Buyer shall indemnify and hold CTC Union Technologies and

its officers, employees, subsidiaries, affiliates, and distributors harmless against all claims,

costs, damages, expenses, and reasonable attorney fees arising out of, either directly or

indirectly, any claim of personal injury or death that may be associated with such unintended

or unauthorized use, even if such claim alleges that CTC Union Technologies was negligent

regarding the design or manufacture of said product.

WARNING:

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency

energy and if not installed and used in accordance with the instruction manual may cause

harmful interference in which case the user will be required to correct the interference at his

own expense.

3

ICR-4103 Series

Industrial Grade 4G LTE Cellular Router

User Manual

Version 1.3 March 2019

This manual supports the following models:

ICR-4103

This document is the current official release manual. Contents are subject to change without

prior notice. Please check CTC Union's website for any updated manual or contact us by E-mail

at [email protected]m. Please address any comments for improving this manual or to point out

omissions or errors to marketing@ctcu.com. Thank you.

2019 CTC Union Technologies Co.,Ltd.

The contents of this document are subject to change without any prior notice.

4

TABLE OF

CONTENTS

Table of Contents

1 Introduction ....................................................................................................................... 7

1.1 Features .......................................................................................................................... 7

1.2 Specifications .................................................................................................................. 8

1.3 Mechanical Dimensions ................................................................................................... 8

1.4 Hardware Panel Layout ................................................................................................... 9

2 Hardware Installation ...................................................................................................... 10

2.1 LED Indicators ............................................................................................................... 10

2.2 Ethernet Port ................................................................................................................. 10

2.3 Serial Port COM1 (Console) .......................................................................................... 12

2.4 Install the SIM Card ....................................................................................................... 13

2.5 Reset Button.................................................................................................................. 14

2.6 External Antenna ........................................................................................................... 14

2.7 Connecting the Power Supply ....................................................................................... 14

2.8 Grounding the Router .................................................................................................... 15

2.9 Pin Assignments ............................................................................................................ 15

2.10 Connecting I/O Ports ...................................................................................................... 16

2.11 Serial Port COM2 (RS-232) ............................................................................................ 17

2.12 Serial Port COM3 (RS-485) ............................................................................................ 18

2.13 DIP Switch ..................................................................................................................... 18

3 Configuration via Web Browser ..................................................................................... 19

3.1 Access the Web Interface ................................................................................................. 19

3.2 Navigate the Web Configurator ........................................................................................ 21

3.3 Status ............................................................................................................................... 22

3.4 System ............................................................................................................................. 24

3.4.1 Time and Date .......................................................................................................... 24

3.4.2 COM Ports ............................................................................................................... 27

3.4.3 Logging .................................................................................................................... 28

3.4.3.1 Logging................................................................................................................................................................ 29

3.4.3.2 Log Data .............................................................................................................................................................. 29

3.4.4 Alarm ....................................................................................................................... 30

3.4.5 Ethernet Ports .......................................................................................................... 32

3.4.6 Modbus .................................................................................................................... 33

3.4.7 Client List ................................................................................................................. 33

3.5 WAN ................................................................................................................................ 34

3.5.1 Priority ...................................................................................................................... 34

3.5.2 Ethernet ................................................................................................................... 35

3.5.2.1 WAN Ethernet Configuration .............................................................................................................................. 35

3.5.2.2 Ethernet Ping Health ............................................................................................................................................37

3.5.3 IPv6 DNS ................................................................................................................. 39

3.6 LTE .................................................................................................................................. 40

5

TABLE OF

CONTENTS

3.6.1 LTE Config ............................................................................................................... 40

3.6.1.1 LTE Configuration ................................................................................................................................................ 40

3.6.1.2 LTE Ping Health ................................................................................................................................................... 41

3.6.2 Dual SIM .................................................................................................................. 42

3.6.3 Usage Display .......................................................................................................... 46

3.6.4 SMS ......................................................................................................................... 52

3.6.4.1 Configuration ...................................................................................................................................................... 52

3.6.4.2 Activate DO Control via SMS ............................................................................................................................... 53

3.6.5 Service Cell .............................................................................................................. 57

3.6.6 Lock PCIs ................................................................................................................ 57

3.6.7 Lock Bands .............................................................................................................. 58

3.6.8 DNS ......................................................................................................................... 59

3.7 LAN .................................................................................................................................. 60

3.7.1 IPv4 ......................................................................................................................... 60

3.7.2 IPv6 ......................................................................................................................... 60

3.7.3 VLAN ....................................................................................................................... 61

3.7.4 Subnet ..................................................................................................................... 63

3.8 IP Routing ........................................................................................................................ 64

3.8.1 IP Static Route ......................................................................................................... 64

3.8.2 IP RIP ...................................................................................................................... 66

3.8.3 OSPF ....................................................................................................................... 68

3.8.4 BGP ......................................................................................................................... 72

3.9 VPN ................................................................................................................................. 75

3.9.1 OpenVPN ................................................................................................................. 75

3.9.1.1 Edit OpenVPN Connection .................................................................................................................................. 75

3.9.1.2 Set up OpenVPN Client ....................................................................................................................................... 77

3.9.1.3 Set up OpenVPN Server ...................................................................................................................................... 78

3.9.1.4 Set up OpenVPN Custom .................................................................................................................................... 79

3.9.2 IPSec ....................................................................................................................... 80

3.9.2.1 Connections ........................................................................................................................................................ 81

3.9.2.2 Authentication IDs .............................................................................................................................................. 84

3.9.2.3 X.509 Certificates ................................................................................................................................................ 85

3.9.2.4 CA Certificates..................................................................................................................................................... 86

3.9.2.5 Net-to-Net Configuration .................................................................................................................................... 89

3.9.2.6 Hub-Spoke Topology ......................................................................................................................................... 103

3.9.3 GRE ....................................................................................................................... 113

3.9.4 PPTP Server .......................................................................................................... 114

3.9.5 L2TP ...................................................................................................................... 115

3.9.6 Firewall .................................................................................................................. 119

3.9.6.1 Port Forwarding ................................................................................................................................................ 120

3.9.6.2 DMZ .................................................................................................................................................................. 121

3.9.6.3 IP Filter ............................................................................................................................................................. 122

3.9.6.4 MAC Filter ......................................................................................................................................................... 124

3.9.6.5 URL Filter .......................................................................................................................................................... 125

3.9.6.6 NAT ................................................................................................................................................................... 126

3.9.6.7 IPS ..................................................................................................................................................................... 126

3.10 Service ......................................................................................................................... 127

3.10.1 SNMP .................................................................................................................. 127

6

TABLE OF

CONTENTS

3.10.1.1 SNMP configuration .........................................................................................................................................127

3.10.1.2 SNMP v3 User configuration ............................................................................................................................127

3.10.1.3 SNMP trap configuration ................................................................................................................................ 128

3.10.2 TR069 .................................................................................................................. 129

3.10.3 Dynamic DNS ...................................................................................................... 131

3.10.4 VRRP ................................................................................................................... 132

3.10.5 MQTT ................................................................................................................... 133

3.10.6 UPnP ................................................................................................................... 135

3.10.7 SMTP ................................................................................................................... 135

3.10.8 IP Alias ................................................................................................................. 136

3.10.9 QoS (Quality of Service) ....................................................................................... 137

3.10.9.1 ISP Bandwidth ..................................................................................................................................................137

3.10.9.2 QoS ................................................................................................................................................................. 138

3.10.9.3 Status .............................................................................................................................................................. 141

3.10.9.4 The case of Internet Web site access .............................................................................................................. 141

3.10.9.5 Bandwidth divided for each IP address ........................................................................................................... 145

3.11 Management ................................................................................................................ 146

3.11.1 Identification ......................................................................................................... 146

3.11.2 Administration ....................................................................................................... 147

3.11.3 Contacts / On Duty ............................................................................................... 148

3.11.3.1 Contacts .......................................................................................................................................................... 148

3.11.3.2 Duty Schedule ................................................................................................................................................. 149

3.11.4 SSH ...................................................................................................................... 150

3.11.5 WEB ..................................................................................................................... 150

3.11.6 Firmware .............................................................................................................. 150

3.11.7 Configuration ........................................................................................................ 151

3.11.8 Load Factory ........................................................................................................ 151

3.11.9 Restart.................................................................................................................. 151

3.11.10 Schedule Reboot ................................................................................................ 152

3.12 Diagnosis ..................................................................................................................... 153

3.12.1 Ping...................................................................................................................... 153

3.12.2 Traceroute ............................................................................................................ 153

7

CHAPTER 1.

INTRODUCTION

1 Introduction

ICR-4103 series 4G/LTE Cellular Router are highly reliable and secure wireless

communications gateway designed for industrial networking. It supports multi-band

connectivity including FDD/TDD LTE, WCDMA and GSM for a wide range of applications and

vertical machine-to-machine (M2M) markets. To enhance reliability, ICR-4103 series are

equipped with dual SIM that support failover and roaming over to ensure uninterrupted

connectivity for mission-critical cellular communications.

With flexible LAN / WAN Ethernet options, ICR-4103 series allow you to customize your

professional applications in diverse environments. Integrated with WAN, LAN, built-in DI/DO

and RS-232/RS-485 serial ports, the ICR-4103 series also provide various serial network

protocols, such as IPv6, Modbus Gateway, MQTT and VPN for enriching connectivity and

security. For VPN tunnel, OpenVPN and IPSec are for reliable authentication of the network

stations, data encryption and verification of data integrity. The device is administrated via web

GUI, Telnet, SSH v2 and HTTP/HTTPS.

Built for secure and uninterrupted operation in harsh environments, ICR-4103 series support

extended operating temperature from -20°C to +75°C and a flexible input voltage range of

12/24VDC (8.4~30VDC). With DIN-rail mounting and IP40 housing protection, ICR-4103 series

are ideal cellular communications solution for heavy industrial use.

1.1 Features

 Highly reliable and secure for mission-critical cellular communications

 Provide flexible options to configure LAN / WAN ports

 Support multi-band connectivity with FDD LTE / TDD LTE / WCDMA / GSM / LTE Cat4

 Built-in dual SIM for network redundancy

 Integrated dual detachable antenna against radio interference

 LED indicators for connection and data transmission status

 Industrial rated from -20°C to +75°C for use in harsh environments

 Metal Housing with IP40 industrial grade protection

 IPv6/IPv4 dual stack and all applications are IPv6 ready

 Support various serial communication protocols for connectivity

 Enhance security and encryption for authentication and transmission

8

CHAPTER 1.

INTRODUCTION

1.2 Specifications

1.3 Mechanical Dimensions

LTE Interface

 FDD LTE: B1/B3/B5/B7/B8/B20

 TDD LTE: B38/B40/B41

 WCDMA: B1/B5/B8

 GSM: 900/1800 MHz

 LTE Cat4

Processor & I/O Interface

 High performance 528 MHz CPU with 512 Mbytes of

DDR3 memory

 2 x SIM Card Slots

 3 x LAN 10/100 Mbps Ethernet ports

 1 x WAN 10/100 Mbps Ethernet port

 Reset Button

 Console: 1 x RS232 (9-pin Sub-D)

 2 x SMA connectors for detachable LTE antenna

 1 x RS485 (D+/D-)

 1 x RS232 (TXD/RXD)

 2 x DI, 1 x DO (Alarm +/-)

Physical Characteristics

 Enclosure: Metal Shell, IP40 Protection

 Weight: 740g

 Dimension: 106 mm (D) x 62.5 mm (W) x 135 mm (H)

 Installation: DIN Rail (Default) or Wall Mount

(Optional)

LED Display

 1 x System status LED (Green)

 1 x VPN status LED (Green)

 1 x SIM1 status LED (Green)

 1 x SIM2 status LED (Green)

 Ethernet status LEDs (Green for LINK/ACT, Yellow for

SPEED)

 2 x Mobile connection strength LEDs (Green)

Power Supply

 Power Consumption: <7W

 Power Input: 12/24VDC (8.4~30VDC)

MTBF (mean time between failures)

 296,306 Hrs (MIL-HDBK-217)

Software

 Network Protocols:

IPv4, IPv6, IPv4/IPv6 dual stack, DHCP server and

client,

PPPoE, Static IP, SNTP, DNS Proxy, Modbus, VRRP,

OSPF, Message Queue Telemetry, Transport (MQTT

Broker)

 Routing/Firewall:

NAT, Virtual Server, DMZ, MAC Filter, URL Filter, IP

Filter,

VLAN, Static Routing and RIP-1/2

 VPN:

OpenVPN, IPSec (3DES, AES128, AES196, AES256,

MD5, SHA-1, SHA256)

 Wireless Connectivity:

Two SIM for failover/ roaming over/ back up

Two SIM data usage control

Seamless multi WAN connections switch

 Others:

DDNS, QoS, Virtual COM, UPnP

 Alarm:

DI, DO, SMS, VPN/WAN Disconnect, SNMP Trap,

E-mail

Management Software

 Web GUI for remote and local management, CLI

 Dual Image firmware upgrade by Web GUI

 Syslog monitor

 SNMP, TR069

 Remote management via SSH v2, HTTPS

 Local management via Telnet, SSH v2, HTTP/HTTPS

Environment

 Operating Temperature: -20 ~ +75°C

 Storage Temperature: -40 ~ +85°C

 Humidity: 5 ~ 95% (non-condensing)

Standards and Certifications

 EMI: FCC

 EMC: CE (EN55032 & EN55024)

 Railway Traffic: EN50121-4

 Immunity for Heavy Industrial Environment:

EN61000-6-2

 Emission for Heavy Industrial Environment:

EN61000-6-4

 Safety: EN60950-1

 Radio: EN301489, EN301908, EN303413

9

CHAPTER 1.

INTRODUCTION

1.4 Hardware Panel Layout

This chapter describes the panel and interface layout of hardware.

[Front Panel View] [Top Panel View]

Index No.

Description

1

Fast Ethernet port 1~3

2

WAN port

3

SIM card slot

4

SMA antenna connectors

5

LED indicators (SYS, Call Signal, VPN, SIM1,

SIM2)

6

RS-232 Console/COM1

7

Reset push-button

8

DIP switch

9

Terminal block for DI1, DI2, COM2 (RS-232),

COM3 (RS-485), Alarm

10

Terminal block for power

11

Earth grounding

8

9

11

10

1

2

3

4

5

6

7

CHAPTER 2.

HARDWARE INSTALLATION

10

2 Hardware Installation

This chapter introduces how to install and connect the hardware.

2.1 LED Indicators

LED

SYS

Call Signal

M~H

Call Signal

Low

VPN

SIM1

SIM2

ON

System UP

Normal

Signal

Low Signal

VPN

Connected

Slow

Blinking

Booting

N/A

WAN

Connected

Connecting

Fast

Blinking

N/A

Error

OFF

Power Down

N/A

NO WAN

Connection

Not

Working

Not

Working

Heart

Beat

N/A

Reading

2.2 Ethernet Port

(1) 10/100 Mbps Ethernet LAN1~LAN3

The Ethernet LAN1~3 interfaces are standard RJ45 connectors.

CHAPTER 2.

HARDWARE INSTALLATION

11

Description

Function

1

LAN TX+

10/100 Mbps LAN, TX+ Pin

2

LAN TX-

10/100 Mbps LAN, TX- Pin

3

LAN RX+

10/100 Mbps LAN, RX+ Pin

4

N/A

5

N/A

6

LAN RX-

10/100 Mbps LAN, RX- Pin

7

N/A

8

N/A

Each Ethernet port has two LED indicators.

The Green LED indicates Link/ACT, and the Yellow LED indicates Speed.

LED

Status

Description

Green (Link/ACT)

Off

Connection is down

Blink

Data is being transmitted

On

Connection is up

Yellow (Speed)

Off

10 Mbps Mode

On

100 Mbps Mode

CHAPTER 2.

HARDWARE INSTALLATION

12

2.3 Serial Port COM1 (Console)

Description

Direction

1

N/A

2

RXD

In

3

TXD

Out

4

N/A

5

GND

Ground

6

N/A

7

RTS

Out

8

CTS

In

9

N/A

The serial port COM1 is a standard Sub-D connector.

CHAPTER 2.

HARDWARE INSTALLATION

13

2.4 Install the SIM Card

1. SIM1/SIM2 Card Drawers and Eject Buttons

2. Insert and Remove SIM1/SIM2 Card

(1) Before inserting or removing the SIM card, ensure that the power has been turned off and

the power connector has been removed from mobile router.

(2) Press the button with a paper clip or suitable tool to eject the SIM card from the drawer.

(3) Insert the SIM card with the contacts facing up and align it properly into the drawer. Make

sure your direction of SIM Card and put it into the tray.

(4) Slide the drawer back and locks it in place.

Note:

 Please make sure the direction first. When pulling into the SIM tray without putting the correct

direction, the tray will be stuck inside.

 Please turn off your router before taking the SIM card.

SIM 1

SIM 2

CHAPTER 2.

HARDWARE INSTALLATION

14

2.5 Reset Button

Reset button allows you to reboot the unit or restore to factory default

setting.

Function

Operation

Reboot

Press the button for 1 second

Restore to factory default setting

Press the button for 5 seconds

Note:

Press the Reset button and count the time around 5 seconds. The LED Indicators will be blinking

to show you have activated the setting successfully.

2.6 External Antenna

Each unit has two antenna connectors (SMA), MAIN and AUX. Connect the antenna to MAIN

when you have only one antenna. Please tighten the connecting nut properly to ensure good

connection.

2.7 Connecting the Power Supply

The router requires a DC power supply in the range of 12/24VDC (8.4~30VDC). Please ensure

all components are earthed to a common ground before connecting any wiring.

12/24VDC (8.4~30VDC)

Power Input

FRAME GROUND

V -

Negative

V+

Positive

CHAPTER 2.

HARDWARE INSTALLATION

15

2.8 Grounding the Router

To prevent the noise and surge effect, please connect the router to the site ground wire by the

ground screw before turning on the router.

2.9 Pin Assignments

Ring-type

terminal

Fork-type

terminal

CHAPTER 2.

HARDWARE INSTALLATION

16

2.10 Connecting I/O Ports

(1) Digital Input DI1 & DI2

The unit has four terminals on the terminal block for the Digital inputs.

Note: Q1 is a bidirectional component.

(2) Digital Output – Alarm Contacts

The unit has 2 terminals on the terminal block for the Alarm Contacts. Photo relay output

with current capacity of 500mA/50VDC maximum.

Description

Alarm -

Alarm negative signal output

Alarm +

Alarm positive signal output

Description

DI1_I1

Digital INPUT 1

DI1_COM

Digital INPUT 1

DI2_I2

Digital INPUT 2

DI2_COM

Digital INPUT 2

CHAPTER 2.

HARDWARE INSTALLATION

17

2.11 Serial Port COM2 (RS-232)

The serial port COM2 is a RS-232 interface.

Description

RXD

COM2 Serial Port, RXD Signal (INPUT)

TXD

COM2 Serial Port, TXD Signal (OUTPUT)

GND

COM2 Serial Port, Signal Ground

CHAPTER 2.

HARDWARE INSTALLATION

18

2.12 Serial Port COM3 (RS-485)

The serial port COM3 is a RS-485 interface.

Description

D -

COM3 Serial Port, Data- (B) wire

D +

COM3 Serial Port, Data+ (A) wire

2.13 DIP Switch

Pull High (510 ohm) /

Pull Low (510 ohm) Bias Resistor

SW 1 (Pull Low)

SW 2 (Pull High)

Enable

ON

Disable (Default)

OFF

Termination Resistor (120 ohm)

SW 3

Enable

ON

Disable (Default)

OFF

A built-in 120 ohm terminal resistor can be activated by DIP switch.

Pull high or Pull low resistor adjustments are also available. It

improves the communication on RS-485 networks for specific

application.

Switch 1 and 2 set the pull high/low resistor

Switch 3 enables or disables the termination resistor

19

CHAPTER 3.

WEB CONFIGURATIONS

3 Configuration via Web Browser

3.1 Access the Web Interface

The web configuration is an HTML-based management interface for quick and easy set up of the

Mobile Router. Monitoring of the status, configuration and administration of the router can be

done via the Web interface.

After properly connecting the hardware of Mobile Router as previously explained. Launch your

web browser and enter http://10.1.1.1 as URL.

The default IP address and sub net-mask of the Mobile Router are 10.1.1.1 and 255.255.255.0.

Because the mobile router acts as DHCP server in your network, the mobile router will

automatically assign IP address for PC or NB in the network.

Logging in the Router

In this section, please fill in the default User Name admin and the blank default Password. Then

Click Login to enter the device. For the system security purposes, we strongly suggest changing

Username and password after the initial login.

After clicking, the interface shows Login ok. However, if this is your first time to login in to the

system (or defaults settings have been restored), the window will also show "For security reasons,

please change password first" message.

Then, you will be directed to Management > Administration page. Then you can assign new

password to Super User.

20

CHAPTER 3.

WEB CONFIGURATIONS

Enter the new Super User password and retype the password to confirm. Then, click Apply

button. The system needs a reboot to take new password into effect.

Note: After changing the User Name and Password, we strongly recommend that you save them

because another time when you login, new User Name and Password have to be used so

as to successfully login to the system.

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CTC Union ICR-4103 Series User manual

CTC Union ICR-4103 Series User manual

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