ENABLING BRIGHT OUTCOMES
User's Guide
Event Master Devices
Registered office: Barco NV
President Kennedypark 35, 8500 Kortrijk, Belgium
www.barco.com/en/support
www.barco.com
Barco Inc, Image Processing
3078 Prospect Park Drive, Rancho Cordova, CA , 95670, USA
www.barco.com/en/support
www.barco.com
Changes
Barco provides this manual 'as is' without warranty of any kind, either expressed or implied, including but not
limited to the implied warranties or merchantability and fitness for a particular purpose. Barco may make
improvements and/or changes to the product(s) and/or the program(s) described in this publication at any time
without notice.
This publication could contain technical inaccuracies or typographical errors. Changes are periodically made
to the information in this publication; these changes are incorporated in new editions of this publication.
The latest edition of Barco manuals can be downloaded from the Barco web site www.barco.com or from the
secured Barco web site https://www.barco.com/en/signin.
Copyright ©
All rights reserved. No part of this document may be copied, reproduced or translated. It shall not otherwise be
recorded, transmitted or stored in a retrieval system without the prior written consent of Barco.
Guarantee and Compensation
Barco provides a guarantee relating to perfect manufacturing as part of the legally stipulated terms of
guarantee. On receipt, the purchaser must immediately inspect all delivered goods for damage incurred during
transport, as well as for material and manufacturing faults Barco must be informed immediately in writing of
any complaints.
The period of guarantee begins on the date of transfer of risks, in the case of special systems and software on
the date of commissioning, at latest 30 days after the transfer of risks. In the event of justified notice of
complaint, Barco can repair the fault or provide a replacement at its own discretion within an appropriate
period. If this measure proves to be impossible or unsuccessful, the purchaser can demand a reduction in the
purchase price or cancellation of the contract. All other claims, in particular those relating to compensation for
direct or indirect damage, and also damage attributed to the operation of software as well as to other services
provided by Barco, being a component of the system or independent service, will be deemed invalid provided
the damage is not proven to be attributed to the absence of properties guaranteed in writing or due to the
intent or gross negligence or part of Barco.
If the purchaser or a third party carries out modifications or repairs on goods delivered by Barco, or if the
goods are handled incorrectly, in particular if the systems are operated incorrectly or if, after the transfer of
risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the
purchaser will be rendered invalid. Not included in the guarantee coverage are system failures which are
attributed to programs or special electronic circuitry provided by the purchaser, e.g. interfaces. Normal wear
as well as normal maintenance are not subject to the guarantee provided by Barco either.
The environmental conditions as well as the servicing and maintenance regulations specified in this manual
must be complied with by the customer.
Trademarks
Brand and product names mentioned in this manual may be trademarks, registered trademarks or copyrights
of their respective holders. All brand and product names mentioned in this manual serve as comments or
examples and are not to be understood as advertising for the products or their manufacturers.
Software License Agreement
You should carefully read the following terms and conditions before using this software. Your use of this
software indicates your acceptance of this license agreement and warranty.
Terms and Conditions:
1. No redistribution of the software is allowed.
2. Reverse-Engineering. You may not reverse engineer, decompile, disassemble or alter this software
product.
Disclaimer of Warranty:
This software and the accompanying files are sold “as is” and without warranties as to performance or
merchantability or any other warranties whether expressed or implied. In no event shall Barco be liable for
damage of any kind, loss of data, loss of profits, business interruption or other pecuniary loss arising directly or
indirectly. Any liability of the seller will be exclusively limited to replacement of the product or refund of
purchase price.
Federal Communications Commission (FCC Statement)
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area may cause harmful interference, in which case the user will be responsible for correcting any interference
at his own expense
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment
FCC responsible: Barco Inc.
3059 Premiere Parkway Suite 400
30097 Duluth GA, United States
Tel: +1 678 475 8000
EN55032/CISPR32 Class A Multimedia Equipment
Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment
may cause radio interference.
Warning statement:
EMC Registration is done on this equipment for business use only. It may cause interference when the product
would be used in home.
• This warning statement applies to a product for business use.
사용자 안내문
이 기기는 업무용 환경에서 사용할 목적으로 적합성평가를 받은 기기로서 가정용 환경에서 사용하는 경우 전파
간섭의 우려가 있습니다.
Patent protection
Please refer to www.barco.com/about-barco/legal/patents
1 Introduction..................................................................................................................................................................................................13
1.1 About this guide ...............................................................................................................................................................................14
1.2 Record of changes .........................................................................................................................................................................14
1.3 Symbols, pictures and fonts......................................................................................................................................................19
1.4 The 4K screen management system...................................................................................................................................19
2 Safety................................................................................................................................................................................................................21
2.1 General considerations ...............................................................................................................................................................22
2.2 Important safety instructions.....................................................................................................................................................22
3 General............................................................................................................................................................................................................25
3.1 Event Master devices overview ..............................................................................................................................................26
3.2 Event Master series processors features..........................................................................................................................31
3.3 Event Master controllers features..........................................................................................................................................37
3.4 Terms and definitions....................................................................................................................................................................39
3.5 Control overview..............................................................................................................................................................................42
3.6 Presentation System overview................................................................................................................................................43
3.7 Installation requirements ............................................................................................................................................................44
3.8 Initial inspection ...............................................................................................................................................................................44
3.9 Rack-Mount Procedure................................................................................................................................................................49
4 Hardware orientation..........................................................................................................................................................................53
4.1 Front panel..........................................................................................................................................................................................54
4.2 Rear panel ..........................................................................................................................................................................................55
4.3 SDI Input Card ..................................................................................................................................................................................60
4.4 Dual Link DVI Input Card ............................................................................................................................................................62
4.5 HDMI/DisplayPort Input Card...................................................................................................................................................64
4.6 Quad Channel DisplayPort 1.2 Input Card .......................................................................................................................65
4.7 Quad HDMI 2.0 Input Card........................................................................................................................................................67
4.8 Tri-Combo Input Card...................................................................................................................................................................68
4.9 Quad Channel DisplayPort 1.2 Output Card ...................................................................................................................70
4.10 HDMI Output Card..........................................................................................................................................................................72
4.11 Quad HDMI 2.0 Output Card....................................................................................................................................................73
4.12 SDI Output Card ..............................................................................................................................................................................74
4.13 Tri-Combo Output Card...............................................................................................................................................................75
4.14 Expansion Link Card.....................................................................................................................................................................78
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5
Table of contents
R5905948 /12 Event Master Devices6
4.15 CXP Input/Output Card................................................................................................................................................................79
4.16 VPU Card ............................................................................................................................................................................................81
5 Front Panel Menu orientation ....................................................................................................................................................83
5.1 Power-up initialization ..................................................................................................................................................................84
5.2 Front Panel menu tree .................................................................................................................................................................84
5.3 Using menu system .......................................................................................................................................................................85
5.4 About Status menu.........................................................................................................................................................................88
5.5 About Setup menu..........................................................................................................................................................................88
5.6 About the System menu..............................................................................................................................................................89
5.7 System menu > Black Invalid...................................................................................................................................................89
5.8 System menu > USB device (Backup/Restore).............................................................................................................90
5.9 System menu > Ethernet ............................................................................................................................................................93
5.10 System menu > VFD brightness (display brightness) ................................................................................................94
5.11 System menu > Diagnostics .....................................................................................................................................................94
5.12 System menu > Lock front panel............................................................................................................................................97
5.13 System menu > Admin Lock.....................................................................................................................................................98
5.14 System Menu > WebApp Lock................................................................................................................................................98
5.15 Using the Tech Support menu .................................................................................................................................................99
5.16 Restoring Factory Default Settings .......................................................................................................................................99
5.17 Firmware Upgrade....................................................................................................................................................................... 100
5.18 Save All.............................................................................................................................................................................................. 100
6 EM GUI orientation .......................................................................................................................................................................... 103
6.1 General requirements................................................................................................................................................................ 105
6.2 Download of Event Master Toolset Software ............................................................................................................... 105
6.3 Software installation ................................................................................................................................................................... 106
6.4 Starting up........................................................................................................................................................................................ 106
6.5 Screen layout presentation..................................................................................................................................................... 106
6.6 Controls ............................................................................................................................................................................................. 108
6.7 Configuration Menu .................................................................................................................................................................... 109
6.8 Configuration Menu > Network resource area..............................................................................................................111
6.9 Configuration Menu > System diagram area.................................................................................................................112
6.10 Configuration Menu > System modifier area.................................................................................................................115
6.11 Configuration Menu > Adjustment area............................................................................................................................117
6.12 Configuration Menu > Adjustment > Unit Configuration..........................................................................................118
6.13 Configuration Menu > Adjustment > Input Configuration ...................................................................................... 122
6.14 Configuration Menu > Adjustment > Background Configuration....................................................................... 133
6.15 Configuration Menu > Adjustment > Output Configuration .................................................................................. 136
6.16 Configuration Menu > Adjustment > Destination Configuration ........................................................................ 145
6.17 Configuration Menu > Adjustment > Destination Configuration > Adjust Panel....................................... 157
6.18 Configuration Menu > Adjustment > Custom Formats Configuration............................................................. 172
6.19 Configuration Menu > Adjustment > External Devices Configuration............................................................ 175
6.20 Configuration Menu > Linking ............................................................................................................................................... 178
6.21 Programming Menu.................................................................................................................................................................... 196
6.22 Programming Menu > Resources area ........................................................................................................................... 198
6.23 Programming Menu > Diagram area ................................................................................................................................ 210
6.24 Programming Menu > Layer Modifier area.................................................................................................................... 213
6.25 Programming Menu > Adjustment area .......................................................................................................................... 217
6.26 Programming Menu > Adjustment area > Layer configuration........................................................................... 218
6.27 Programming Menu > Adjustment area > Dest Group configuration.............................................................. 228
6.28 Programming Menu > Adjustment area > Background configuration ............................................................ 230
6.29 Programming Menu > Adjustment area > User Keys configuration ................................................................ 232
6.30 Programming Menu > Adjustment area > Presets configuration ...................................................................... 235
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6.31 Programming Menu > Adjustment area > Source adjustment ........................................................................... 237
6.32 Programming Menu > Adjustment area > Global Transition Rate/Trans/Cut ............................................ 239
6.33 Cue Menu......................................................................................................................................................................................... 240
6.34 Cue Menu > Adjustment area ............................................................................................................................................... 241
6.35 Cue Menu > Cue Workspace area..................................................................................................................................... 242
6.36 Cue Menu > Command resource area ............................................................................................................................ 244
6.37 Multiviewer (MVR) Menu ......................................................................................................................................................... 245
6.38 Multiviewer Menu > Resource area................................................................................................................................... 247
6.39 Multiviewer Menu > Multiviewer Layout area ............................................................................................................... 248
6.40 Multiviewer Menu > Modifier area....................................................................................................................................... 249
6.41 Multiviewer Menu > Adjustment area ............................................................................................................................... 250
6.42 Multiviewer Menu > Adjustment area > Output Color.............................................................................................. 251
6.43 Multiviewer Menu > Adjustment area > Window adjustment .............................................................................. 252
6.44 Controller Menu ............................................................................................................................................................................ 253
6.45 Settings Menu................................................................................................................................................................................ 253
6.46 Settings Menu > Web App area........................................................................................................................................... 258
6.47 Settings Menu > Web App area > Dashboard ............................................................................................................. 259
6.48 Settings Menu > Web App area > Tools.......................................................................................................................... 263
6.49 Settings Menu > Web App area > Tools > Manage Software ............................................................................. 264
6.50 Settings Menu > Web App area > Tools > Backup & Restore ............................................................................ 266
6.51 Settings Menu > Web App area > Preset ....................................................................................................................... 268
6.52 Settings Menu > Web App area > Use JSON.............................................................................................................. 268
6.53 Settings Menu > Web App area > Help ........................................................................................................................... 269
6.54 Settings Menu > Web App area > Contact us.............................................................................................................. 270
6.55 Settings Menu > Web App area > Follow us................................................................................................................. 271
7 System Setup........................................................................................................................................................................................ 273
7.1 Setup Prerequisites .................................................................................................................................................................... 274
7.2 System setup sequence........................................................................................................................................................... 274
7.3 Power up and Status check ................................................................................................................................................... 275
7.4 Return to factory default........................................................................................................................................................... 276
7.5 Communication setup................................................................................................................................................................ 276
7.6 Restoring the system ................................................................................................................................................................. 277
7.7 User preference setup............................................................................................................................................................... 278
7.8 Saving the setup........................................................................................................................................................................... 278
7.9 Backing up the system.............................................................................................................................................................. 279
7.10 Configuration Menu > Initial Setup .................................................................................................................................... 279
7.11 Configuration Menu > Add Background(s) .................................................................................................................... 280
7.12 Configuration Menu > Add Inputs ....................................................................................................................................... 281
7.13 Configuration Menu > Add Outputs ................................................................................................................................... 282
7.14 Configuration Menu > Add Screen Destinations & Layers ................................................................................... 285
7.15 Configuration Menu > Layer optimization ...................................................................................................................... 288
7.16 Configuration Menu > Add Aux Destinations ............................................................................................................... 289
7.17 Configuration Menu > MVR Outputs................................................................................................................................. 291
7.18 Programming Menu > Capture Stillstore from Inputs & Backgrounds ........................................................... 292
7.19 Programming Menu > Select Thumbnails for Native Backgrounds................................................................. 293
7.20 Programming Menu > Select Thumbnails for Inputs................................................................................................ 293
7.21 Programming Menu > Create Sources from Inputs.................................................................................................. 294
7.22 Programming Menu > Drop backgrounds into Screen Destinations............................................................... 295
7.23 Programming Menu > Drop Sources, Layers into Screen Destinations & Sources into
layers .................................................................................................................................................................................................. 295
7.24 Programming Menu > Drop Inputs to Aux Destinations......................................................................................... 297
7.25 Programming Menu > Presets And User Keys ........................................................................................................... 297
7.26 Programming Menu > Destination Transition............................................................................................................... 299
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7.27 Multiviewer Menu > Drop Inputs, Backgrounds and Destinations .................................................................. 299
8 Updating firmware............................................................................................................................................................................. 301
8.1 Upgrading firmware using the USB port ......................................................................................................................... 302
9 General operation example..................................................................................................................................................... 305
9.1 Event requirements..................................................................................................................................................................... 306
9.2 Preliminary....................................................................................................................................................................................... 306
9.3 Control Software Operation ................................................................................................................................................... 307
9.4 Configuration Menu .................................................................................................................................................................... 309
9.5 Programming Menu.................................................................................................................................................................... 313
9.6 Multiviewer (MVR) Menu ......................................................................................................................................................... 324
10 Controller Orientation .................................................................................................................................................................... 327
10.1 General description..................................................................................................................................................................... 328
10.2 EC-30 front panel overview.................................................................................................................................................... 330
10.3 EC-30 backside overview........................................................................................................................................................ 331
10.4 EC-50 front panel overview.................................................................................................................................................... 332
10.5 EC-50 backside overview........................................................................................................................................................ 333
10.6 EC-200/EC-210 front panel overview............................................................................................................................... 334
10.7 EC-200/EC-210 backside overview................................................................................................................................... 335
10.8 Use of color ..................................................................................................................................................................................... 336
10.9 Touchscreen ................................................................................................................................................................................... 337
10.10 Destinations buttons................................................................................................................................................................... 337
10.11 Layer buttons.................................................................................................................................................................................. 338
10.12 Assign buttons with contextual displays.......................................................................................................................... 339
10.13 T-Bar.................................................................................................................................................................................................... 340
10.14 Transition buttons ........................................................................................................................................................................ 341
10.15 Future Expansion Button Group (EC-200/EC-210 only)........................................................................................ 342
10.16 Direct Selection Button Group and Barco Eye Button (EC-200/EC-210 only) .......................................... 342
10.17 System Function Button Group (EC-200/EC-210 only).......................................................................................... 344
10.18 Syntax Entry Button Group (EC-200/EC-210 only) .................................................................................................. 345
10.19 Contextual Display Button Group (EC-200/EC-210 only) ..................................................................................... 345
10.20 Num Pad Button Group (EC-200/EC-210 only).......................................................................................................... 346
10.21 Live Function Button Group (EC-200/EC-210 only)................................................................................................. 347
10.22 Trackball (EC-200/EC-210 only) ......................................................................................................................................... 348
10.23 Rotary Encoders (EC-200/EC-210 only) ........................................................................................................................ 349
10.24 Panel Lock button (EC-200/EC-210 only)...................................................................................................................... 350
10.25 Save Button (EC-200/EC-210 only) .................................................................................................................................. 350
11 Controller Configuration.............................................................................................................................................................. 351
11.1 General.............................................................................................................................................................................................. 352
11.2 EC-30 controller connection .................................................................................................................................................. 352
11.3 EC-50 controller connection .................................................................................................................................................. 353
11.4 EC-200/EC-210 controller connection ............................................................................................................................. 353
11.5 Touchscreen calibration ........................................................................................................................................................... 354
11.6 Lights .................................................................................................................................................................................................. 355
11.7 Assigning resources to the desk ........................................................................................................................................ 357
12 Controller Operation ....................................................................................................................................................................... 359
12.1 General Overview........................................................................................................................................................................ 360
12.2 EC-200/EC-210 Firmware Upgrade.................................................................................................................................. 360
12.3 How to power down and restart the EC-200/EC-210............................................................................................... 360
12.4 How to select destinations ...................................................................................................................................................... 362
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12.5 How to use the Layer buttons ............................................................................................................................................... 362
12.6 What are Layer executers? .................................................................................................................................................... 363
12.7 How to use assign buttons...................................................................................................................................................... 363
12.8 How to use the page arrow buttons ................................................................................................................................... 364
12.9 How to use transition buttons................................................................................................................................................ 364
12.10 How to use the T-bar.................................................................................................................................................................. 365
12.11 How to use the Custom Function Buttons...................................................................................................................... 365
12.12 EC-200/EC-210 Philosophy................................................................................................................................................... 365
12.13 Function Button For Syntax.................................................................................................................................................... 367
12.14 Additional direct access and functionality ...................................................................................................................... 373
13 Preventive maintenance actions ........................................................................................................................................ 379
13.1 E2 maintenance actions........................................................................................................................................................... 380
13.2 S3 maintenance actions........................................................................................................................................................... 380
13.3 EX maintenance actions .......................................................................................................................................................... 380
13.4 EC-30 maintenance actions................................................................................................................................................... 381
13.5 EC-50 maintenance actions................................................................................................................................................... 381
13.6 EC-200/EC-210 maintenance actions.............................................................................................................................. 381
14 E2 Maintenance.................................................................................................................................................................................. 383
14.1 E2 Unit Overview ......................................................................................................................................................................... 385
14.2 Process Overview........................................................................................................................................................................ 386
14.3 Spare Parts Serviceable by All Users ............................................................................................................................. 387
14.4 Rear I/O and Link Cards .......................................................................................................................................................... 388
14.5 Rear I/O, VPU and Link card Heatsink Fan ................................................................................................................. 389
14.6 Tri-Combo Input and Tri-Combo Output Card Disassembly and Assembly ............................................... 391
14.7 Front Cover Assembly............................................................................................................................................................... 396
14.8 Front Brackets ............................................................................................................................................................................... 398
14.9 3RU Fan Tray................................................................................................................................................................................. 399
14.10 1RU Fan Tray................................................................................................................................................................................. 400
14.11 VPU Card(s).................................................................................................................................................................................... 402
14.12 Front Panel Knob ......................................................................................................................................................................... 403
14.13 Front Panel Mount ...................................................................................................................................................................... 404
14.14 Front Panel Board ...................................................................................................................................................................... 405
14.15 VFD Display Assembly ............................................................................................................................................................. 407
14.16 VFD Display Filter........................................................................................................................................................................ 408
14.17 Bottom Panel.................................................................................................................................................................................. 408
14.18 Solid-State Memory ................................................................................................................................................................... 409
14.19 System Battery ..............................................................................................................................................................................411
14.20 CPU Module .................................................................................................................................................................................. 412
14.21 Power Supply ................................................................................................................................................................................. 413
14.22 System-Power Board ............................................................................................................................................................... 415
14.23 Genlock Assembly ..................................................................................................................................................................... 419
14.24 USB Cable ...................................................................................................................................................................................... 422
14.25 USB Extension Cable ............................................................................................................................................................... 424
14.26 VFD Cable ....................................................................................................................................................................................... 425
14.27 Keyboard Cable ........................................................................................................................................................................... 428
14.28 Genlock Cable .............................................................................................................................................................................. 430
14.29 Ethernet Cable ............................................................................................................................................................................. 431
14.30 3RU Fan Cable ............................................................................................................................................................................ 432
14.31 1RU Fan Cable.............................................................................................................................................................................. 435
14.32 Rear Rack Ears ............................................................................................................................................................................ 438
14.33 Front Rack-Ears .......................................................................................................................................................................... 439
14.34 Top Cover ......................................................................................................................................................................................... 440
R5905948 /12 Event Master Devices10
14.35 Top Card Guide............................................................................................................................................................................. 441
14.36 Motherboard Fan ........................................................................................................................................................................ 442
15 S3 Maintenance.................................................................................................................................................................................. 445
15.1 S3 unit Overview .......................................................................................................................................................................... 447
15.2 Process Overview........................................................................................................................................................................ 448
15.3 Spare Parts Serviceable by All Users ............................................................................................................................. 449
15.4 Rear I/O, Link and VPU Cards.............................................................................................................................................. 450
15.5 Rear I/O, VPU and Link card Heatsink Fan................................................................................................................... 452
15.6 Tri-Combo Input and Tri-Combo Output Card Disassembly and Assembly ............................................... 453
15.7 Front Cover Assembly............................................................................................................................................................... 453
15.8 Front Brackets ............................................................................................................................................................................... 455
15.9 3RU Fan Tray................................................................................................................................................................................. 456
15.10 Front Panel Knob ......................................................................................................................................................................... 458
15.11 Front Panel Mount ...................................................................................................................................................................... 459
15.12 Front Panel Board ...................................................................................................................................................................... 460
15.13 VFD Display Assembly ............................................................................................................................................................. 461
15.14 VFD Display Filter........................................................................................................................................................................ 462
15.15 USB Cable ...................................................................................................................................................................................... 463
15.16 USB Extension Cable ............................................................................................................................................................... 465
15.17 Power Supply ................................................................................................................................................................................. 467
15.18 Genlock Assembly ..................................................................................................................................................................... 468
15.19 Rear Rack Ears ............................................................................................................................................................................ 471
15.20 Front Rack-Ears .......................................................................................................................................................................... 471
15.21 Top Cover ......................................................................................................................................................................................... 472
15.22 Top Card Guide............................................................................................................................................................................. 473
15.23 Motherboard Fan ........................................................................................................................................................................ 474
15.24 Power Interposer Assembly................................................................................................................................................... 475
15.25 Power Supply Guide .................................................................................................................................................................. 478
15.26 Side support plate........................................................................................................................................................................ 480
15.27 Link Card Interposer................................................................................................................................................................... 482
15.28 CPU Module.................................................................................................................................................................................... 483
15.29 Solid-State Memory ................................................................................................................................................................... 485
15.30 System Battery ............................................................................................................................................................................. 486
15.31 VFD Cable ....................................................................................................................................................................................... 487
15.32 Keyboard Cable ........................................................................................................................................................................... 490
15.33 3RU Fan Cable ............................................................................................................................................................................ 493
15.34 Ethernet Cable ............................................................................................................................................................................. 496
15.35 Genlock Cable .............................................................................................................................................................................. 498
16 EX Maintenance ................................................................................................................................................................................. 501
16.1 EX unit Overview.......................................................................................................................................................................... 503
16.2 Process Overview........................................................................................................................................................................ 504
16.3 Spare Parts Serviceable by All Users .............................................................................................................................. 504
16.4 Event Master Cards.................................................................................................................................................................... 505
16.5 Tri-Combo Input and Tri-Combo Output Card Disassembly and Assembly ............................................... 507
16.6 Top Cover ......................................................................................................................................................................................... 507
16.7 Power Supply ................................................................................................................................................................................. 508
16.8 CPU Module.................................................................................................................................................................................... 510
16.9 System Battery ...............................................................................................................................................................................511
16.10 Motherboard ................................................................................................................................................................................... 512
16.11 Motherboard Fansink................................................................................................................................................................. 516
17 EC-30 Maintenance ........................................................................................................................................................................ 519
R5905948 /12 Event Master Devices 11
17.1 Servicing ........................................................................................................................................................................................... 520
18 EC-50 Maintenance ........................................................................................................................................................................ 521
18.1 Servicing ........................................................................................................................................................................................... 522
19 EC-200/EC-210 Maintenance............................................................................................................................................... 525
19.1 Servicing ........................................................................................................................................................................................... 526
20 Environmental information........................................................................................................................................................ 529
20.1 Disposal information................................................................................................................................................................... 530
20.2 RoHS compliance........................................................................................................................................................................ 530
20.3 Contact information..................................................................................................................................................................... 531
A Specifications........................................................................................................................................................................................ 533
A.1 Specifications of E2 .................................................................................................................................................................... 534
A.2 Specifications of E2 Jr............................................................................................................................................................... 535
A.3 Specifications of E2 Gen 2 ..................................................................................................................................................... 536
A.4 Specifications of S3–4K............................................................................................................................................................ 538
A.5 Specifications of S3–4K Jr...................................................................................................................................................... 539
A.6 Specifications of EX.................................................................................................................................................................... 541
A.7 Specifications of EC-30 ............................................................................................................................................................ 542
A.8 Specifications of EC-50 ............................................................................................................................................................ 542
A.9 Specifications of EC-200 ......................................................................................................................................................... 543
A.10 Specifications of EC-210 ......................................................................................................................................................... 544
A.11 Specifications of the CXP I/O card..................................................................................................................................... 545
A.12 Specifications of the Expansion Link card ..................................................................................................................... 545
A.13 Specifications of the S3 VPU card ..................................................................................................................................... 545
A.14 Specifications of the SDI input card (Gen 1)................................................................................................................. 545
A.15 Specifications of the SDI output card (Gen 1).............................................................................................................. 545
A.16 Specifications of the DP/HDMI input card (Gen 1).................................................................................................... 546
A.17 Specifications of the HDMI output card (Gen 1) ......................................................................................................... 546
A.18 Specifications of the HDMI 2.0 quad input card (Gen 2)........................................................................................ 546
A.19 Specifications of the HDMI 2.0 quad output card (Gen 2)..................................................................................... 546
A.20 Specifications of the Quad DP 1.2 input card (Gen 2) ............................................................................................ 547
A.21 Specifications of the Quad DP 1.2 output card (Gen 2) ......................................................................................... 547
A.22 Specifications of the 4K60 Tri-Combo input card (Gen 2)..................................................................................... 547
A.23 Specifications of the 4K60 Tri-Combo output card (Gen 2) ................................................................................. 547
A.24 Specifications of standard connections........................................................................................................................... 548
A.25 Standard connector pinouts................................................................................................................................................... 549
B Remote Control Protocol............................................................................................................................................................ 553
B.1 Event Master series processor ASCII remote control ............................................................................................. 554
B.2 Event Master series processor JSON RPC remote control ................................................................................. 555
C Troubleshooting .................................................................................................................................................................................. 569
C.1 Troubleshooting List................................................................................................................................................................... 570
D Third Party Software Acknowledgements ................................................................................................................. 573
D.1 Third Party Software list ........................................................................................................................................................... 574
E Warranty..................................................................................................................................................................................................... 575
E.1 About Warranty and RMA ....................................................................................................................................................... 576
Index .............................................................................................................................................................................................................. 577
R5905948 /12 Event Master Devices12
13
1.1 About this guide............................................................................................................................14
1.2 Record of changes........................................................................................................................14
1.3 Symbols, pictures and fonts...........................................................................................................19
1.4 The 4K screen management system ..............................................................................................19
R5905948 /12 Event Master Devices
Introduction 1
R5905948 /12 Event Master Devices14
1.1 About this guide
This manual
This User's guide describes how to install and operate the Event Master units (E2 and S3 series) and their
controllers (EC-50 and EC-200/EC-210). The User's Guide is designed to be a reference tool in the everyday
work of the user with the product. It contains a complete description of the hardware components and the
control software. The manual also includes all the necessary instructions on how to upgrade firmware, install
spare parts and perform any hardware upgrades.
Barco provides a 3-year parts and labor warranty for all hardware components. Please refer to
Appendix E (“Warranty”, page 575) for specific details regarding the warranty terms.
Available System documentation
This guide is part of the documentation set describing the Event Master products.
Guide Article number
User Guide R5905948
E2 Quick Start Guide 26-1205004-00
S3 Quick Start Guide 26-1401004-00
EX Quick Start Guide 26-1502004-00
EC-30 Quick Start Guide 60600356
EC-50 Quick Start Guide 60600332
EC-200 Quick Start Guide 60600333
E2 Safety Guide R5905947
S3 series Safety Guide R5906016
EC series Safety Guide R5906018
EX Safety Guide R5906020
Service Guide R5905949 (Only available to Customer Service
partners)
A printed copy of Safety Guides and Quick Start Guides is included in the shipping box of the Event Master
devices. Please check online for the other documents.
Always check for the latest version of all documents on www.barco.com.
1.2 Record of changes
Overview
Revision
Changes
00 Initial version
01
• Changes initiated by:
- New software version (V2.0).
- S3-4K and EC-50 product releases.
• In the entire of the document, the references to E2 have been replaced by reference to
the Event Master processors.
• A record of changes (this section) has been added.
• S3–4K product has been added. Chapters concerned by this new Event Master
processor have been modified:
- Description in General chapter + How to install S3 in a rack.
- Detailed explanations concerning new hardware in the Hardware Orientation
chapter.
Introduction
R5905948 /12 Event Master Devices 15
Revision
Changes
• EC–50 product has been added. Chapters concerned by this new controller have been
modified or added:
- Description in General chapter.
- New chapters dedicated to Controller Orientation, Controller Configuration and
Controller Operation.
• A new version of Event Master Toolset is available (V2.0). The GUI orientation
chapter and the System setup procedure have been updated.
• Two units can be linked. A section in the GUI orientation chapter describes how set
up a linked System.
• A new chapter concerning the maintenance of the S3–4K has been added.
• A new chapter concerning the maintenance of the EC–50 controller has been added.
• Annex:
- New section with S3 specifications.
- Remote command ATRN updated.
- New chapter “THIRD PARTY SOFTWARE ACKNOWLEDGEMENTS” added.
02
• Changes initiated by:
- New software version (V3.0).
- EC-200 product release.
• EC–200 product has been added. Chapters concerned by this new controller have
been modified or added:
- Description in General chapter.
- New chapters dedicated to Controller Orientation, Controller Configuration and
Controller Operation.
• The Front Panel Menu orientation chapter has been updated:
- a modification in the front menu panel of the "Event Master Processor" to take into
account a configuration created offline and transferred via USB device.
• A new version of Event Master Toolset is available (V3.0). The GUI orientation
chapter has been partially updated. A more complete update of this chapter will be
performed at the next version of the document.
- Win 10 has been added in the list of Operating Systems that accepts the "Event
Master Toolset" Software.
- A new section describes the Controller menu.
• A new chapter concerning the maintenance of the EC–200 controller has been added.
• Annex:
- New short section with EC-50 specifications.
03
• Changes initiated by:
• Updated RoHS table, taking into account the March 2016 changes.
04
• Changes initiated by new software version (V4.1).
- “Complete” vs “Relative” Preset configuration, see “Programming Menu >
Adjustment area > Presets configuration”, page 235.
- Destination Groups, see “Programming Menu > Adjustment area > Dest Group
configuration”, page 228.
- Firmware upgrade for EC-200, see “EC-200/EC-210 Firmware Upgrade”, page 360
and “Settings Menu > Web App area > Tools > Manage Software”, page 264.
- Added “Backgrounds as Inputs.” Refer to “Programming Menu > Resources area”,
page 198, and see the “Backgrounds as Inputs” subsection., and see the
“Backgrounds as Inputs” subsection.
- Linking Event Master units, see “Configuration Menu > Linking”, page 178.
- Added MVR slot configuration. Refer to “Configuration Menu > Adjustment > Unit
Configuration”, page 118, and see the Description of the Setup tab..
- Updates to Output configuration and Destination configuration; refer to
“Configuration Menu > Adjustment > Output Configuration”, page 136 and
“Configuration Menu > Adjustment > Destination Configuration”, page 145.
- Preset Conflict Mode: Off, see “Configuration Menu > System modifier area”, page
115.
Introduction
R5905948 /12 Event Master Devices16
Revision
Changes
- Descriptions of the subtabs in the Settings Menu, Resources area, see “Settings
Menu”, page 253.
- Soft-Off button in the EC-200 GUI, see “How to power down and restart the EC-
200/EC-210”, page 360.
- Split-Mode configuration, see “Configuration Menu > System diagram area”, page
112.
- Added JSON RPC section to the Remote Control Protocol appendix, see “Event
Master series processor JSON RPC remote control”, page 555.
05
• Changes initiated by:
- EC-30 product release
- New software version (4.2).
◦ EX support for two VPU cards: refer to “Event Master series processors
features”, page 31 and see the Program screens table, and see the
Specifications table in “VPU Card”, page 81.
◦ More Configuration Menu > Linking examples: refer to “Configuration Menu >
Linking”, page 178 and see "How to Link an E2 Unit and two S3-4K Units" and
"How to Link an S3-4K Unit and an EX Unit with two VPU cards.
◦ "Basic Mode" and "Expert Mode" for Data-doubling: refer to “Configuration
Menu > Adjustment > Destination Configuration”, page 145 and see "Data-
doubling submenu—Basic Mode" and "Data-doubling submenu—Expert
Mode."
◦ Pick Hue: refer to “Programming Menu > Adjustment area > Layer
configuration”, page 218 and see "Pick Hue."
◦ Updated Complete and Relative Presets: refer to “Programming Menu >
Adjustment area > Presets configuration”, page 235 and see "Presets
configuration menu description" and "Complete vs Relative."
06
• Changes initiated by software updates (versions 4.2 and 5.0):
- Updated the procedure to create and transfer an offline configuration to a live unit:
refer to “System menu > USB device (Backup/Restore)”, page 90 and see How to
create a configuration offline and transfer it to a live unit.
- Added instructions for changing the last slot from Multiviewer (MVR) to Output and
from Output to MVR: refer to “Configuration Menu > Adjustment > Unit
Configuration”, page 118 and see Last slot as MVR or Output in the simulator.
- Updated Input, Background, and Output menu descriptions with new options: refer
to “Configuration Menu > Adjustment > Input Configuration”, page 122,
“Configuration Menu > Adjustment > Background Configuration”, page 133, and
“Configuration Menu > Adjustment > Output Configuration”, page 136 and see the
menu descriptions.
- Added Output rotation icons to the Assign Menu for Destination configuration: refer
to “Configuration Menu > Adjustment > Destination Configuration”, page 145 and
see Assign Menu.
• Changes initiated by new hardware:
- Added description of Tri-Combo Input card: refer to “Tri-Combo Input Card”, page
68.
- Added “EX Maintenance”, page 501.
- Added “EC-30 Maintenance”, page 519.
07
• Changes initiated by software updates (version 5.1):
- Corrected HDCP support for the quad-channel DisplayPort output card; see “Quad
Channel DisplayPort 1.2 Output Card”, page 70.
- Added instructions and descriptions for importing a PNG with alpha channel
(transparency) information preserved for Key Cut + Fill layers: refer to
“Presentation System overview”, page 43, “Programming Menu > Resources
area”, page 198, and “Programming Menu > Drop Sources, Layers into Screen
Destinations & Sources into layers”, page 295.
- Refer to “Configuration Menu > System diagram area”, page 112: updated the
Diagram area image and color-code description to include the tri-combo input and
Introduction
R5905948 /12 Event Master Devices 17
Revision
Changes
output cards and split-mode on the quad-channel DisplayPort output card and the
tri-combo output card.
- Added instructions for creating Super Destinations: refer to “Configuration Menu >
Adjustment > Destination Configuration”, page 145 and also to “Programming
Menu”, page 196 and “Programming Menu > Adjustment area > Dest Group
configuration”, page 228.
- Added several linking examples, covering more than two E2, S3–4K, or EX units
and EX units with VPUs: refer to “Configuration Menu > Linking”, page 178.
- Updated the JSON listPresets API and added the 3dControl API: refer to “Event
Master series processor JSON RPC remote control”, page 555 and see
listPresets and 3dControl.
• Changes initiated by new hardware:
- Added description of Tri-Combo Output card: refer to “Tri-Combo Output Card”,
page 75.
08
• Updated contact information: refer to “Contact information”, page 531.
• Added tri-combo input card and tri-combo output card assembly and disassembly
instructions: refer to “Tri-Combo Input and Tri-Combo Output Card Disassembly and
Assembly”, page 391.
09
• Updated the code examples in the JSON RPC remote control section: refer to “Event
Master series processor JSON RPC remote control”, page 555.
10
• Changes initiated by software updates (version 6.0):
- Added Cue functionality, refer to “Cue Menu”, page 240, “Cue Menu > Adjustment
area”, page 241, “Cue Menu > Cue Workspace area”, page 242, and “Cue Menu >
Command resource area”, page 244.
- Added External Device control functionality: refer to “Configuration Menu >
Adjustment > External Devices Configuration”, page 175.
- Added “PGM only” canvas mode: refer to “Configuration Menu > System modifier
area”, page 115.
- Updated the JSON RPC remote control section, refer to “Event Master series
processor JSON RPC remote control”, page 555 and see Use JSON from the
web application, activateCue , and listCues.
• Changes initiated by new hardware:
- Added EC-210 content: refer to “Event Master devices overview”, page 26, “Event
Master controllers features”, page 37, “Initial inspection”, page 44, “Controller
Orientation”, page 327, “Controller Configuration”, page 351, “Controller
Operation”, page 359, “EC-200/EC-210 maintenance actions”, page 381, “EC-200/
EC-210 Maintenance”, page 525, and “”, .
- Added description of Quad HDMI 2.0 input card: refer to “Quad HDMI 2.0 Input
Card”, page 67.
Introduction
R5905948 /12 Event Master Devices18
Revision
Changes
11
• Changes initiated by software updates (version 6.2):
- Added Barcolink Ultra (4K) for SDI output on the Tri-Combo output card. Refer to
“Tri-Combo Output Card”, page 75.
- Increased the maximum number of Cues to 120. Refer to “Cue Menu > Cue
Workspace area”, page 242.
- Added instructions for creating, populating, and manipulating Super AUX
destinations. Refer to “Configuration Menu > Adjustment > Destination
Configuration”, page 145 and “Configuration Menu > Adjustment > Destination
Configuration > Adjust Panel”, page 157.
• Changes initiated by new hardware:
- Updated the altitude specifications and maximum ambient operating temperature
for EC-200/EC-210. Refer to “Installation requirements”, page 44.
- Added description of quad-channel DisplayPort 1.2 input card. Refer to “Quad
Channel DisplayPort 1.2 Input Card”, page 65.
- Added description of quad HDMI 2.0 output card. Refer to “Quad HDMI 2.0 Output
Card”, page 73.
- Updated the disassembly and assembly instructions for the Tri-Combo input and
Tri-Combo output cards. Refer to “Tri-Combo Input and Tri-Combo Output Card
Disassembly and Assembly”, page 391.
12
• Changes initiated by software updates (versions 6.3, 6.5, and 7.0):
- Added "Admin lock" mode in front panel of E2/S3 under the System menu. Refer to
“System menu > Admin Lock”, page 98.
- Added VPU Resource tab to the system diagram area of the configuration menu.
Refer to “Configuration Menu”, page 109.
- Added a list to show last 100 status bar messages on the bottom status bar. Refer
to “Configuration Menu”, page 109.
- Added EDID DisplayID block checkbox for DP 1.2 inputs. Refer to “Configuration
Menu > Adjustment > Input Configuration”, page 122, and see the “DVI, HDMI and
DisplayPort input types – bottom half” subsection.
- Added Gamma FX and Colorimetry for DisplayPort and HDMI. Refer to
“Configuration Menu > Adjustment > Input Configuration”, page 122, and see the
“Input adjustment panel > Main page” subsection, and refer to “Configuration Menu
> Adjustment > Output Configuration”, page 136, and see the “Output adjustment
panel > Connector menu” subsection.
- Added Flicker Filter controls for AUX Destination interlaced outputs. Refer to
“Configuration Menu > Add Screen Destinations & Layers”, page 285, and see the
“Output menu – Color submenu” subsection.
- Added a VESA calculator to the Custom Format Adjust tab. Refer to “Configuration
Menu > Adjustment > Custom Formats Configuration”, page 172, and see the
“Custom Format Adjust tab – bottom half” subsection.
- Added +Add Barco Projector and +Add Event Master XML buttons to the
External Devices tab. Refer to “Configuration Menu > Adjustment > External
Devices Configuration”, page 175, and see the “External Devices tab” subsection.
- Added "Freeze" mode as a User Key parameter. Refer to “Programming Menu >
Adjustment area > User Keys configuration”, page 232, and see the “User Keys
configuration menu description” subsection.
- Added "Auto Layout Dest" to Multiviewer. Refer to “Multiviewer Menu > Modifier
area”, page 249, and see the “Auto Layout Dest” subsection, and refer to
“Multiviewer Menu > Drop Inputs, Backgrounds and Destinations ”, page 299, and
see the “(Optional) Auto Layout Destination” subsection.
- Updated JSON APIs:
◦ Added "activateDestGroup".
◦ Added "TestPattern" parameter to "changeContent" and "changeAuxContent".
◦ Added "CueChanged" to "subscribe" and "unsubscribe" APIs.
Refer to “Event Master series processor JSON RPC remote control”, page 555.
• Changes initiated by new hardware:
Introduction
R5905948 /12 Event Master Devices 19
Revision
Changes
- Added support for E2-Gen2 video processor. Refer to “Event Master devices
overview”, page 26, and see the “About E2 Gen 2” subsection.
- Added support for 4K Quad HDMI 2.0 Output card as a Multiviewer.
- Added CXP Input/Output card. Refer to “CXP Input/Output Card”, page 79.
1.3 Symbols, pictures and fonts
Symbol overview
The following icons are used in the manual :
Caution
Warning
Info, term definition. General info about the term
Note: gives extra information about the described subject
Tip: gives extra advice about the described subject
Picture overview
Images and pictures given in the manual are used as illustration. The content of the images can be slightly
different with the reality, e.g. version numbers, device types, installed modules, form and position of software
windows on screen ...
1.4 The 4K screen management system
The presentation systems E2 and S3–4K
Raising the bar for live screen management, the Event Master screen management system provides superior
image quality, exceptional input and output density, great expandability, and purpose built durability.
Supporting native 4K input and output with up to 60 Hz refresh rates and 4:4:4 color, it is the most modular
system available to manage blended 4K projectors with refresh rates up to 60 Hz and full range color
sampling. Being a truly versatile system, the Event Master offers a large range of scaled AUX outputs and
PGM outputs for full show control with a single box.
Native 4K input and output
With native 4K input and output, the Event master devices provide impressive pixel processing power.
Whether native or scaled inputs, two connectors or four, this HDCP-compliant system manages it all.
With up to 32 inputs and 14 outputs, the E2 system offers full show control, including 32 independent PIP
layers, 12 outputs and a dedicated two channel Multi-viewer. Thanks to its linkable chassis, it can easily
expand beyond the single chassis capacity, without the need for additional external processing and routing to
distribute the signals. And as its inputs and layers can also be extended, the E2 is even capable of managing
a blend of up to 32 4K projectors.
Simple servicing and control
The Event Master devices come with a straightforward cross-platform user interface that provides
touchscreen ergonomics. As the presets are stored on the chassis, it enables easy control via third-party
Introduction
R5905948 /12 Event Master Devices20
systems. Multiple users can control a system simultaneously, and the API allows third-party developers to
create custom control programs and interfaces. Thanks to their modular designs, users can simply add a new
input or output card to support future signal interfaces. This modularity also ensures great serviceability, as
users can easily swap a specific input or output card in the case of damage, without needing to ship or replace
the entire box.
Designed for life on the road
Designed for the live event industry, the rugged Event Master devices feature a steel chassis that’s able to
withstand the challenging conditions of life on the road. What’s more, they offer screen control in a compact
form factor of only four rack units (3 RU for the S3), which makes them easy to ship and install. And thanks to
their modular cards and dual redundant power supplies, the Event Master devices are extremely reliable and
easy to service in the field.
Introduction
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