NEC SV8100 User manual

Document No. SIB 244 Page 1 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

NEC BSG Technical Assistance Centre

Service Information Bulletin

UNIVERGE SV8100

SMB Communications Server

Table of Contents



TableofContents.....................................................................................................................................................1

Introduction..............................................................................................................................................................2

WhatisincludedinRelease1?.................................................................................................................................3

SystemCapacity........................................................................................................................................................4

FeatureComparison.................................................................................................................................................5

SoftwareVersions..................................................................................................................................................10

Documentation......................................................................................................................................................11

CustomerCD..........................................................................................................................................................12

ApplicationCD.......................................................................................................................................................12

Licensing................................................................................................................................................................13

SystemLicenses.....................................................................................................................................................16

SystemHardware..................................................................................................................................................

19

TerminalHardware................................................................................................................................................23

InstallationofIPTerminals....................................................................................................................................28

AutoConfiguration............................................................................................................................................28

IPDECT...................................................................................................................................................................33

VoiceMail..............................................................................................................................................................38

VM8000InMail..................................................................................................................................................38

UM8000UnifiedMessaging..............................................................................................................................39

Specifications....................................................................................................................................................42

VoicemailComparisonChart............................................................................................................................43

ACD‐MISApplication.............................................................................................................................................47

PCProgramming

–PCPro......................................................................................................................................48

PCProgramming–WebPro...................................................................................................................................51

NEC’sUNIVERGE

360.............................................................................................................................................52



Document No. SIB 244 Page 2 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

Introduction



NECAustraliaPtyLtdhasreleasedthenextgenerationSMBcommunicationssolutionintheUNIVERGE

SV8100.



Whetheryourbusinessissmallormedium‐sized,NEC’sUNIVERGESV8100Communications Serverprovides

theflexibilitytomeetallofyourcommunicationneeds.Thispowerful,feature‐richsolutioniscompletely

scalableandcanbe

expandedforfuturegrowth.TheUNIVERGESV8100 isdesignedtorespondtothe

changingneedsofbusinesstoday.Extraordinaryflexibility,greatergrowthcapabilitiesandenhancedsystem

features,makebusinesseasierandmoreeffective.



TheUNIVEREGESV8100givesyouachoice:Youcandeploytraditionaltelephony,ToIP(TelephonyoverIP),or

a

combination,allfromon esystem.TheSV8100providesyourcustomerthefreedomtoadoptToIPwhenand

whereyouneedit,sotoday’stechnologycanbeusedtomorrow.



ThisbulletinprovidesanoverviewofRelease1oftheUNIVERGESV8100,includingthenewrangeof DT300

andDT700businessclassterminals.



Document No. SIB 244 Page 3 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

What is included in Release 1?



Platform:

o 6Slot2RUChassis,upto4perstack

o Choiceof19”Rack,Wall,Floor,orStandmoun tingoptions

o InternalandExternalbatterybackupfacilities



Terminals:

o DT300DigitalMultilineTerminals

o DT700SIPMultilineTerminals

o StandardSIPTerminals

o IPDECTTerminals

SP310SoftPhone

o StandardAnalogueextensions(LC)

o LongLineAnalogueextensions (OPX)



Trunks:

o PSTNwithCallerIDsupport(COT)

o BasicRateISDN(BRI)

o PrimaryRateISDN(PRI)

o E&MTieLines(ODT)

o SIPTrunks

o K‐CCISPeertoPeer



Applications:

o AutomatedAttendant

/VRS

o VM8000InMail

o UM8000Mail(UnifiedMessaging)

o Hotel/Motel

o MobileExtension

o ACD/MIS

o TAPICompatibility

o PCPro‐PCProgramming

o WebPro‐BrowserProgramming



Document No. SIB 244 Page 4 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

System Capacity



TheUNIVERGESV8100canbeconfiguredforoneofthreecapacities,64‐port,256‐port,ortheunlimited712‐

portsystem.



ThetablebelowhighlightsthesystemcapacityoftheSV8100dependinghowmanychassisareinstalled :



 1Chassis 2Chassis 3Chassis 4Chassis

SYSTEM

MAX.

UniversalSlots 6* 12* 18* 24*



TimeSlots 111 222 333 444

TDMPorts 96 192 288 384 512

MLT/DLC 80 160 240 320

512

SLT/LC(‐24V) 80 176 272 368

OPX/DIOP(‐48V) 24 48 72 96

IPMLTExtensions 512

SIPExtensions 512

AnalogueTrunks 40 88 136 184

200

BRIISDNTrunks 40 88 136 184

PRIISDNTrunks 90 200 200 200

IPTrunks(SIP) 128

VoIPChannels 128

VM/VRSChannels 16

V34Modem 1



Comparisonwithprevioussystems:



IPK

Basic

IPK

Expanded

IPKII

Basic

IPKII

Expanded

SV8100

Basic

SV8100

Expanded

SV8100

Unlimited

Max.PortCapacity 48 184 64 456 64 256 712

Universalslots 24 24 24 24 24* 24* 24*

OutsideLines 16 64

64max

200

64max 256max

200

IPHandsets

32max 120max

256max

512max

DigitalHandsets

AnalogueHandsets

WirelessHandsets

CAR/VE 256max 256max 256max 256max 256max

DSSModules 4max 4max 32max 32max 32max 32max 32max

PowerFailcircuits 3 3 3 3 44 44 44

In‐MailPorts N/A N/A 4 4 16 16 16



Notes:

• TheCD‐CP00‐AU(CPU)consumesoneUniversalSlotinthefirstchassis

• WithoutaPZ‐ME50installedsupportsonechassisonlywithamaximumof64ports.

• ExpandedorUnlimitedrequiresthePZ‐ME50andappropriate licensing.

• PFTrequiresuseofthe4COTblade

andprovides2connectionsperblade.

Document No. SIB 244 Page 5 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

Feature Comparison



Thefollowingtableprovidesacross‐referencebetweentheIPKIIandSV8100features.Furtherinformationcan

befoundwithintheSV8100Features&SpecificationsManual.



S=Supported

X=NotSupported

E=Enhanced



IPKIIFeatureName

IPKII

V1000

IPKII

V2000

IPKII

V2500

SV8100

R1

SV8100Comments

AccountCode–

Forced/Verified/Unverified

S S S

S 

AccountCodeEntry S S S S 

Alarm S S S S 

AlarmReports X E S S

AlphanumericDisplay S S S S BacklitDisplayandKeypad

AnalogueCommunications

Interface(ACI)

S S S

S 

AncillaryDeviceConnection S S S S 

AnswerHold S S S S 

AnswerKey S S S S 

AttendantCallQueuing S S S S 

AutomaticCallDistribution(ACD) S E S S

Abletodownloadconfigdata

fromCPUandtocreatereports

inCSVformat

AutomaticRelease S S S S 

AutomaticRouteSelection S S S S

Supportsroutingofdigit"∗"

throughARS

BackgroundMusic S S S S 

BargeIn S S S S 

BatteryBackup–SystemMemory S S S S 

BatteryBackup–SystemPower S S S S 

CallAppearance(CAP)Keys S S S S 

CallArrival(CAR)Keys S S S S 

CallDurationTimer S S S S

CallForwarding S E S S 

CallForwarding‐Centrex X E E S 

CallForwarding‐DNDOverride S S S S 

CallForwarding‐ParkandPage S S S S

SupportedbyInMailand

UM8000

CallForwarding‐FollowMe S S S S 

CallForwarding‐Off‐Premise S S S S 

CallMonitoring S E S S 

CallWaiting/CampOn S S S S 

Callback S S S S 

CallerID S S E S

Added"FlexibleRingingby

CallerID"

Document No. SIB 244 Page 6 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

CallerIDCallReturn S S S S 

CentralOfficeCalls,Answering S S S S 

CentralOfficeCalls,Placing S S S S 

ClassofService S E S S 

Clock/CalendarDisplay S S E S 

CodeRestriction S S S S 

CodeRestrictionOverride S S S S

CodeRestriction,DialBlock S S S S 

ComputerTelephonyIntegration

(CTI)Applications

S S S

S 

Conference S S S S

Addedtheabilityfor"Silent

Monitor”onaConference

ConferenceBridge S S S X PlannedforRelease2

Conference,VoiceCall/Privacy

Release

S S S

S 

ContinuedDialling  S S S S 

CordlessTelephoneConnection S S S S 

DataLineSecurity S S S S 

DelayedRinging S S S S 

DepartmentCalling S S S S 

DepartmentStepCalling S S S S 

DesktopApplications(SP310Soft

Phone,PCAttendant,PCAssistant)

S E E

S 

DiallingNumberPreview S S S S 

DialPadConfirmationTone S S S S

DialToneDetection S S S S 

DigitalVoiceMail S S S S 

DirectInwardDialling(DID) S E S S 

DirectInwardLine(DIL) S S S S 

DirectInwardSys t emAccess(DISA) S S S S 

DirectStationSelection(DSS)

Console

S E S

S 

DirectedCallPickup S S S S 

DirectoryDialling S E S S 

DistinctiveRinging,TonesandFlash

Patterns

S E S

S 

DoNotDisturb S E S S 

DoorPhone S S S S 

DropKey S S S S 

DtermSeriesEMultilineTerminals S S S X

DTU/DTPmodelsnot

supported

DtermSeriesiMultilineTerminals S S S S 

DtermSeriesUMultilineTerminals S S S S 

FacsimileCOBranchConnection S S S S 

Flash S S S S 

FlexibleSystemNumbering S S S S 

FlexibleTimeouts S S S S 

ForcedTrunkDisconnect S S S S

Document No. SIB 244 Page 7 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

GroupCallPickup S S S S 

GroupListen S S S S 

HandsetMute S S S S 

HandsfreeandMonitor S S S S 

HandsfreeAnswerback/Forced

IntercomRinging

S S S

S 

HeadsetOperation S S S S

DT300/DT700telephones

supportHeadsetRing

Hold S S S S 

Hotel/Motel S E S S 

HotKeypad X E S S 

Hotline S S S S 

HowlerToneService S S S S 

In‐Mail X S S S 

Intercom S S S S 

IPMLT(ITH=MEGACO) S E E X 

IPMLT(ITL=i‐SIP) X X X S 

IPSLT(StandardSIP) X E E S 

IPTrunk(SIP) X E S S  

ISDNCompatibility S S S S 

ISDNMaliciousCallTrace(MCT) S E S S 

ISDNSupplementaryServices S S S S 

K‐CCISoverIP S E E  S 

LastNumberRedial S S S S 

Licensing S E S S

Allfeatureandapplication

licensingisviatheCP00

LinePreference S S S S 

LongConversationCutoff S S S S 

Maintenance X S S S

MeetMeConference S S S S 

MeetMePaging S S S S 

MeetMePagingTransfer S S S S 

MemoDial S S S S 

MessageWaiting S E S S 

MicrophoneCutoff(Mute) S S S S 

MigrationUpgrade S S S X 

MobileExtension X X X S 

MultipleTrunkTypes S S S S 

MusiconHold S S S S 

NameStoring S E S S 

NightService S S S S 

OffHookSignalling S S S S 

One‐DigitDialOption(ACD) X E S S  

One‐TouchCalling S S S S 

Operator S E S S 

Off‐PremiseExtension(OPX) S S S S 

Paging,External S S S S 

Paging,Internal S S S S 

Document No. SIB 244 Page 8 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

Park S E S S 

PBXCompatibility S S S S 

PCAssistant S E S S 

PCAttendant S E S S 

PCProgramming S E E S 

PowerFailureTransfer S S S S 

PrimeLineSelection S S S S

PrivateLine S S S S  

ProgrammableFunctionKeys S E S S  

ProgrammingfromMultiline

Terminal

S S S

S 

PulsetoToneConversion S S S S 

QuickTransfertoVoiceMail S E S S 

RedialKey S S S S 

RemoteSystemUpgrade S S S S 

RepeatRedial S S S S 

ResidentSystemProgram S S S S 

ReverseVoiceOver S S S S

RingGroups S E S S 

SaveNumberDialled S S S S 

SecondaryIncomingExtension S S S S 

SecretaryCall(Buzzer) S S S S 

SecretaryCallPickup S S S S 

SelectableDisplayMessaging S S S S 

SelectableRingTones S S S S 

SerialCall S S S S 

SingleLineTelephones(SLT) S S S S 

SLTAdapter S S S X

SLTAdaptordiscontinued,in

favourofCD‐LTA

SNMP(SimpleNetwork

ManagementProtocol)

X E E

X NotavailableatR1

Softkeys S S S S 

SpeedDial–System/Group/Station S S S S 

StationHunt S S S S 

StationMessageDetailRecording S S S S 

StationNameAssignment S S S S 

StationRelocation S S S S 

SynchronousRinging S S S S

TandemRinging S S S S 

TandemTrunking(Unsupervised

Conference)

S S S

S 

TAPICompatibility S E S S

Supports1st&3rdPartyTAPI

&ADAforVoicePath

ToneOverride S S S S 

TrafficReports S S S S PCProprovidesTrafficReports

Transfer S E S S 

TrunkGroupRouting S S S S 

TrunkGroups S S S S 

Document No. SIB 244 Page 9 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

TrunkQueuing/CampOn S S S S 

UnifiedMessaging S S S S 

UniformCallDistribution(UCD) S S S S 

UniformNumberingNetwork S S S S 

UniversalSlots S E S S 

UserProgrammingAbility S S S S

WebProprovidesUser

ProgrammingAbility

VirtualExtensions S E S S 

VoiceMailIntegration (Analogue) S E E S 

VoiceMailMessageIndicationon

LineKeys

S S S

S 

VoiceOver S S S S 

VoiceOverInternetProtocol(VoIP) S S S S 

VoiceResponseSystem(VRS) S S S S VRS&In‐Mailarecombined

VolumeControls S S S S 

WarningTone–LongConversation S S S S 

Wireless–DECT(BSU) S S S X 

Wireless–DECT(SIP) X X X S 

Document No. SIB 244 Page 10 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

Software Versions



Package Application Version Files

CD‐CP00‐AU MainSoftware 1.00

CPUDSP Firmware 7920

PZ‐VM21 Firmware 8320

PZ‐BS10/BS11 Firmware 7915

CD/PZ‐8/16DLC Firmware 2.2 122211

CD/PZ‐4/8LC Firmware 2.5 202511

CD/PZ‐4/8COT Firmware 2.3 302311

CD‐4DIOP Firmware 2.2 402211

CD‐4ODT Firmware 2.1 502111

CD/PZ‐4BRI Firmware 2.3 602313

602323

602333

CD‐PRT Firmware 2.4 702413

702423

702433

CD‐LTA Firmware 2.3 1B2313

1B2323

1B2333

PCPro PCApplication 1.00.00

3rdPartyTAPIDriver PCDriver 1.0.1

PartyTAPIDriver PCDriver 1.0.1

ACD‐MIS PCApplication 1.00RC2

SP310SoftPhone PCApplication 

SmartPhone PCApplication 

DT300DigitalTerminals Firmware 1.35

DT700IPTerminals Firmware 1.3.0.0



CD‐CP00‐AUMainSoftware



AsingleversionofmainsoftwarewillbeprovidedfortheSV8100CD‐CP00‐AU(CPU).Capacity,featuresand

functionalityprovidedbythissoftwarewillbeconfiguredviaactivationcodes(licenses).



Toincreasecapacitybeyondasinglechassisor64ports,thePZ‐ME50‐AU

MemoryModuleandlicensingis

required.Whenthisisinstalled,theCPUwillrun“mainex.bin”offthePZ‐ME50,ratherthan“main.bin”offthe

CP00.Bothareprovidedwithineachsoftwarepackage.



SoftwarecanbeinstalledontotheCPUusingoneofthefollowingmethods:

• DirectviaUSBMemory

Stick

• RemoteviaDialupModem(PZ‐VM21required)

• RemoteviaLAN(licensemayberequired)

Document No. SIB 244 Page 11 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

Documentation



Title DocumentNo.

SV8100GeneralDescriptionManual 10557

SV8100Features&SpecificationsManual 10534

SV8100HardwareManual 10536

SV8100ProgrammingManual 10533

SV8100SystemMaintenanceManual 10555

SV8100HotelMotelServicesManual 10568

SV8100DesktopApplications Manual 10561

SV8100ACDInstallationManual 10597

SV8100ACDSupervisorManual 10600

SV8100PCProgrammingManual 10556

SV8100NetworkingManual 10601

SMB8000PoEGigabitSwitchManual 10595

VM8000InMailSystemGuide 10574

VM8000InMailUserGuide 10573

VM8000InMailQRGforAdmin 10577

UM8000MailInstallationManual 10569

UM8000MailUserGuide 10572

SIPDECTSolutionsAdministrationGuide 10565

SIPDECTSolutionsTechnicianGuide 10566

DT300/DT700UserGuide 10596

DT700ResourceManual 10594

DT750UsersGuide 9783

UNIVERGESV8100AttendantUserGuide 9882

UNIVERGESV8100SingleLineTelephoneUserGuide 10602



Document No. SIB 244 Page 12 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

Customer CD



TheUNIVERGESV8100Custome r CDissuppliedwitheachSV8100system.



StockNumber:4421018



• Manuals

o IPKIIFeatu res&SpecificationsManual

o IPKIIGeneralDescriptionManual

• UserGuides

o DT300/DT700UserGuide

o DT750UsersGuide

o SV8100AttendantUserGuide

o SV8100SingleLine

TelephoneUserGuide

o UM8000MailUserGuide

o VM8000InMailUserGuide

o VM8000InMailQuickReferenceGuideforAdministrators

• Brochures



Application CD



TheUNIVERGESV8100ApplicationCDissuppliedtoorder.



StockNumber:4421015



• SV8100DesktopSuite

o SP310SoftPhone

• UM8000ViewApps

o ViewMail

o ViewMailforMicrosoftMessaging

o ViewFax

o ViewMailforGroupwise

o ViewMailforLotusNotes

o ViewCallPlus

•

ACDMIS

o ACDAgentClient

o ACDMISAdmin

o ACDMISMonitor

o ACDMISReports

o ACDMISServer

o dotnetfx

• ACDAgentClient

• PCPRO

• IPDECTDAPManager



Document No. SIB 244 Page 13 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

Licensing



LicensingServer:



 Thissecure,webbasedtoolhasmanybenefitsoverthepreviouslicensingmechanisms.Theseinclude:‐

– Fastturnaroundtimeinreceivinglicenses,

– Greatercontrolofdistributionoftheselicenses,

– Toolsforyoutomanageyourcustomerdata,

– Easyre‐issueoflostormisplaced

codes.

 Thesystemrequiresanemailaddress.(Anewemailaddressspecifictothispurposewillassistineasier

licensingadministrationforyou.)

 Thesystemrelieson 3mainitems.

– Anemailaddressforlicensingpurposes,

– AHardwareKeyCodealsoknownasHKCorKey

(foundonaCPU),

– Acustomerandlocationofwherethesystemwillreside.



HardwareKeyCode:



 HKCorKeyalsoknownasHardwareKeyCode,canbefoundinthefollowingplacesfortheSV8100:

– OnthesideofaCD‐CP00packingbox,

– On

theCD‐CP00PCB,

– OrbydiallingFeature3onahandsetandreadingfromthedisplay.



AccessingtheLicensingServer:



 YoucanaccesstheLicensingServerviathefollowingLink:

– http://www.nec.com.au/lic

orbyclickingonthelinkinanyemailfromtheLicenseServer.

– WhereyoudonothaveaccesstotheLicensingServer,pleasecontactyouracco unt manager.

– Pleasenote:YouwillneedyourNECCustomerNumberforthisregistration.Therewillbeonly

oneloginaccountcreated

perDealerlocation.



LicenseLogins:



 ThelocalLicensingAdministratorgetscompleteaccesstothefunctionalityavailableforthat

dealership.Thisisdoneviaaportalsimilartotheonein the belowdiagram.

 Eachdealerwillberequiredtocommunicateanyrequiredchangestotheirlogin(suchas

anew

password)throughtheiraccountmanager.

 TechnicianswillnotbegivenindividualloginstotheLicenseServeratthistime.Orderentrystaffwill

beprovidingtheirlicensestotheirowntechnicalstaff.



Document No. SIB 244 Page 14 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

DealerPortal:



 EachDealergetsasecurelogin.

 Dealerscanviewthehistoryofalltheirprioractivationsandsystems.

 Dealerscancreatecustomersandtheirlocations.

 Customerinformationstorageabilitiesallowforbetterhistoricalrecordsandsales/marketing

initiatives.

 Administratorscanattach/

detachlicensestocustomersandthenregistertheseagainsttheir

HardwareKeyCodes.



DemoLicense:



 Demonstrationlicensesallowyoutouseallthesystemfeaturesforafixedperiodoftime.

 Demolicenseisavailableforeverycustomerlocationbuthasamaximumuselimit,dependingonthe



system.

 Thereisalimitforthenumberoftimesyoucangetfreelicenses–thesevaryperproduct.

 Thelicenseserverwillkeepcount ofthenumberdemolicenseavailableanddisplaysthisinformation.



HardwareReplacement:



PleaseNote:ContactNECcustomerserviceinadvanceto

obtainareplacementcode,priortoaccessin gthe

Replacementsection.



 IntheunlikelyeventthatyouwillneedtoreplacetheCPUofaNECSystem,youcanmovethelicenses

thatexistedontheoldsystemtothenewone.

 TheHardwareReplacementfunctioncanbeaccessed

byclickingontheReplacementLinkfromthe

dropdownlistunderLicenseAdministration.

 Thereplacementcodemustbeprovidebeforeyoucanvalidatetheold HardwareKeyCode.

 Oncecompletedyoumayenterthenew“HardwareKeyCode”thatyouwishtotransferthelicensesto.

 Click

ontheReplaceHardwarebutton.

 Atthispoint,youcandownloadthenewlicensefileforthecustomerthatpertainstothenew

HardwareKeyCode.



ProcessSummary:



 OrderLicensepartnumbersfromNECCustomerServiceaspernormal.

 LogintotheNECLicensingServerandaccess

Licensing

– Ifyoudon’thavealogin,pleasecontactyourNECaccountmanagerforaccess.

 CreateyourCustomersandlocations

 AssignLicensesandactivatetheseforyourcustomerlocations.

 Providelicense/stotechnicalstaffforsysteminstallation.



Document No. SIB 244 Page 15 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

FlexibleMethodsforSV8100Licensing:



• Automated24/7LicenseDownload



End User

SV8100

NEC

License

Server

Client PC with PC Pro

Internet

The License file is sent from

the License Server to the

SV8100 using PCPro/WebPro



• PCPROMethod



PC Pro

SV8100

Upload or

Direct

Connect

WAN

The License file was stored on the PC

and is sent to the SV8100 using

PCPro/WebPro.



• ManualMethod



SV8100

The License file is stored on a USB drive

and is sent to the SV8100 using

Telephone Programming.

Enter

Programming

Mode

PRG 10-49-01

‐OR‐

SV8100

The License file was printed and the

Software Key Code is manually

entered to the SV8100 using

Telephone Programming.

Enter the

Software Key

Code

PRG10-48-01



Document No. SIB 244 Page 16 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

System Licenses



SystemPorts:



StockNo. LicenseCode Description

4426000 LK‐SYS‐256PORT‐LIC

SystemPortLicense‐65to256PortLicensesupportsflexible

portconfigurationwithamaximumof256systemports.

RequiresPZ‐ME50‐USDaughterBoard.

4426001 LK‐SYS‐UNLIMPORT‐LIC

SystemPortLicense‐257to712PortLicensesupports

flexibleportconfigurationwithamaximumof712system

ports.RequiresPZ‐ME50‐USDaughterBoard.



SystemFeatures:



StockNo. LicenseCode Description

4426035 LK‐SYS‐SMDR‐LIC SMDRLicense‐EnablessystemSMDRFeature.

4426084 LK‐SYS‐HM‐LIC Hotel/MotelLicense‐EnablesHotel/Motelsystemfeatures.

 LK‐SYS‐1ST‐CTI1‐LIC 1stPartyCTU(Ethernet)1ClientLicense

4426037 LK‐SYS‐3RD‐CTI10‐LIC 3rdPartyCTI10Clients

4426038 LK‐SYS‐3RD‐CTI20‐LIC 3rdPartyCTI20Clients

4426039 LK‐SYS‐3RD‐CTI 50‐LIC 3rdPartyCTI50Clients



IPTrunks:



StockNo. LicenseCode Description

4426002 LK‐SYS‐IP‐TRUNK1‐LIC 1SIPTrunkLicense.

4426003 LK‐SYS‐IP‐TRUNK4‐LIC 4SIPTrunkLicenses.

4426004 LK‐SYS‐IP‐TRUNK8‐LIC 8SIPTrunkLicenses.

4426005 LK‐SYS‐IP‐TRUNK16‐LIC 16SIPTrunkLicen ses.



IPExtensions:

StockNo. LicenseCode Description

4426006 LK‐SYS‐IP‐TERMINAL‐1‐LIC

1NECSIPClientlicense‐SupportNECMLTSIP(DT700)

Terminaland/orNECSoftphone(SP310).

4426007 LK‐SYS‐IP‐TERMINAL‐4‐LIC

4NECSIPClientlicense‐SupportNECMLTSIP(DT700)

Terminaland/orNECSoftphone(SP310).

4426008 LK‐SYS‐IP‐TERMINAL‐8‐LIC

8NECSIPClientlicense‐SupportNECMLTSIP(DT700)

Terminaland/orNECSoftphone(SP310).

4426009 LK‐SYS‐IP‐TERMINAL‐16‐LIC

16NECSIPClientlicense‐SupportNECMLTSIP(DT700)

Terminaland/orNECSoftphone(SP310).

4426010 LK‐SYS‐IP‐TERMINAL‐32‐LIC

32NECSIPClientlicense‐SupportNECMLTSIP(DT700)

Terminaland/orNECSoftphone(SP310).



Document No. SIB 244 Page 17 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

VRS/AA:

StockNo. LicenseCode Description

4426016 LKS‐VM‐VRS2‐LIC

2PortLicenseVRS‐supportsgeneralmessage,personal

greeting,AutomatedAttendant,ACDmessages.

4426017 LKS‐VM‐VRS4‐LIC

4PortLicenseVRS‐supportsgeneralmessage,personal

greeting,AutomatedAttendant,ACDmessages.

4426018 LKS‐VM‐VRS8‐LIC

8PortLicenseVRS‐supportsgeneralmessage,personal

greeting,AutomatedAttendant,ACDmessages.

4426019 LKS‐VM‐VRS16‐LIC

16PortLicenseVRS‐supportsgeneralmessage,personal

greeting,AutomatedAttendant,ACDmessages.



VM8000InMail:

StockNo. LicenseCode Description

4426020 LKS‐VM‐INMAIL2‐LIC

InMail2Portlicense‐Approximate32Hoursofstorageand

requiresVM8000InMailCF512M(4422043).

4426021 LKS‐VM‐INMAIL4‐LIC

InMail4Portlicense‐Approximate32Hoursofstorageand

requiresVM8000InMailCF512M(4422043).

4426022 LKS‐VM‐INMAIL8‐LIC

InMail8Portlicense‐Approximate32Hoursofstorageand

requiresVM8000InMailCF512M(4422043).

4426023 LKS‐VM‐LANGUAGE‐LIC

1LanguageactivationLicense‐Supportsamaximumof20

Languages.



UM8000Mail:

StockNo. LicenseCode Description

4426024 LKS‐UMS‐PORT2LITE‐LIC

2UMSLiteportLicense‐TheLiteportlicensedoesnot

supportText‐to‐speechorNetworking.

4426025 LKS‐UMS‐PORT4LITE‐LIC

4UMSLiteportLicense‐TheLiteportlicensedoesnot

supportText‐to‐speechorNetworking.

4426026 LKS‐UMS‐PORT8LITE‐LIC

8UMSLiteportLicense‐TheLiteportlicensedoesnot

supportText‐to‐speechorNetworking.

4426071 LKS‐UMS‐2‐4PtoLITE‐LIC UM8000LITE2to4PortUpgrade

4426085 LKS‐UMS‐PORT4UPG‐LIC UM8000LITE4PortUpgrade

4426073 LKS‐UMS‐LItoUM8000‐LIC UM8000LITEtoUM8000Upgrade

4426068 LKS‐UMS‐PORT4‐LIC

4UMSportLicense‐SupportsText‐to‐speechor

Networking.

4426069 LKS‐UMS‐PORT8‐LIC

8UMSportLicense‐SupportsText‐to‐speechor

Networking.

4426070 LKS‐UMS‐PORT16‐LIC

16UMSportLicense‐SupportsText‐to‐speechor

Networking.

4426072 LKS‐UMS‐PORT4UPG‐LIC UM80004PortUpgrade

4426082 LKS‐UMS‐FAX‐LIC UM8000andUM8000LITE1FaxPortUpgrade

4426078 LKS‐UMS‐LANGUAGE‐LIC

1LanguageactivationLicense‐Supportsamaximumof24

Languages.

4426081 LKS‐UMS‐AMIS‐PLUS‐LIC AMIS/PlusNetNetworkingLicense

4426080 LKS‐UMS‐HOTEL‐PMS‐LIC HospitalityandPMSactivationlicense

4426079 LKS‐UMS‐HOTEL‐LANGUAGE‐LIC 1HospitalityLanguageactivationlicense

Document No. SIB 244 Page 18 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

4426024 LKS‐UMS‐CLIENT1‐LIC

1ClientViewAppSession‐Supportsclient ViewMail,View

CallPlus,VMM(Outlook),VML(LotusNotes),VMG

(GroupWise)andWebMailboxManager.

4426040 LKS‐UMS‐CLIENT4‐LIC

4ClientViewAppSession‐Supportsclient ViewMail,View

CallPlus,VMM(Outlook),VML(LotusNotes),VMG

(GroupWise)andWebMailboxManager.

4426041 LKS‐UMS‐CLIENT8‐LIC

8ClientViewAppSession‐Supportsclient ViewMail,View

CallPlus,VMM(Outlook),VML(LotusNotes),VMG

(GroupWise)andWebMailboxManager.

4426042 LKS‐UMS‐CLIENT16‐LIC

16ClientViewAp pSession‐SupportsclientViewMail,View

CallPlus,VMM(Outlook),VML(LotusNotes),VMG

(GroupWise)andWebMailboxManager.

4426043 LKS‐UMS‐CLIENT32‐LIC

32ClientViewAp pSession‐SupportsclientViewMail,View

CallPlus,VMM(Outlook),VML(LotusNotes),VMG

(GroupWise)andWebMailboxManager.



InACD:

StockNo. LicenseCode Description

4426028 LK‐SYS‐ACD‐LIC

ActivationkeysupportingInACD–Provides64ACDGroups,

256ACDagentsand12Supervisors(1perGroupand1

SystemSupervisor).

4426030 LKS‐ACDMIS‐BASIC‐LIC

ACDMISBasicLicense–Provides1MonitorLicenseand3

AgentClientLicenses.

4426032 LKS‐ACDMIS‐ADDMON‐LIC

ACDMISadditionalMonitorReportLicense‐allowsupto4

additionalMonitorLicensetoInACD.Oneisincludedwith

theACDMISwith Max5MonitorLicensespersystem.

4426033 LKS‐ACDMIS‐AGENT‐LIC

ACDMISAgentClientLicense‐Threeagentclientlicenses

areincluded.Amaximumof512additionallicensescanbe

addedinincrementsoffive.TheAgentClientmainwindow

combinesreal‐timedatadisplaywithAgentcontrolpanel.



SoftPhone:

StockNo. LicenseCode Description

4426011

LKS‐DESKTOPSUITE‐SOFTPHONE

1‐LIC

1DesktopSuite‐SoftPhone(SP310)ClientLicense.Note:

TheNECSoftPhoneSP310requiresaNECSIPClientLicense.

4426012

LKS‐DESKTOPSUITE‐SOFTPHONE

4‐LIC

4DesktopSuite‐SoftPhone(SP310)ClientLicense.Note:

TheNECSoftPhoneSP310requiresaNECSIPClientLicense.

4426013

LKS‐DESKTOPSUITE‐SOFTPHONE

16‐LIC

16DesktopSuite‐SoftPhone(SP310)ClientLicense.Note:

TheNECSoftPhoneSP310requiresaNECSIPClientLicense.

4426014

LKS‐DESKTOPSUITE‐SOFTPHONE

32‐LIC

32DesktopSuite‐SoftPhone(SP310)ClientLicense.Note:

TheNECSoftPhoneSP310requiresaNECSIPClientLicense.

4426015

LKS‐DESKTOPSUITE‐SOFTPHONE

64‐LIC

64DesktopSuite‐SoftPhone(SP310)ClientLicense.Note:

TheNECSoftPhoneSP310requiresaNECSIPClientLicense.

Document No. SIB 244 Page 19 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

System Hardware



Chassis&MountingHardware:



StockNo. ModelName Description Picture

8503017

SV8100BasicPackage

Kit

SV8100BasicPackageincludes:

‐CHS2U‐AUChassis

‐CD‐CP00‐AU(MainProcessor)

‐CD‐8DLCA



4422000 CHS2U‐AU

6Blade2RUChassis,incPSU&

ACcable

4422001

CHS2URACKMOUNT

KIT



19"RackMountbracket,oneper

chassis



4422002

CHSBASEUNIT

FLOORMOUNTSET



Floormountbaseunit,oneper

system

4422005

CHS2UJOINTBRACKET

KIT



Floormountinterchassis

bracket,oneperadditional

Chassis

4422003

CHS1U/2UWALL

MOUNTKIT



WallMountbracket,oneper

chassis

4421000

CHS2USTANDKIT(K)



Sidestandmountkitforsingle

Chassis



4422004

CHS2USTANDKIT(EXT)



SideStandinterchassisbracket,

oneperadditionalChassis



Document No. SIB 244 Page 20 of 52 1

July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.

The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products

described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC

Australia Pty Ltd.

BladesandOptions



StockNo. ModelName Description Picture

4421004 CD‐CP00‐AU

SV8100CPUprovidingthe

followingfunctionality:

• ExternalPagingOutput

• InternalMOHtone

• ExternalMOH/BGMInput

• ExternalMusicControl

• USBInterface

• EthernetInterface

• PZ‐VM21Interface

• PZ‐ME50Interface

• PZ‐32/64/128IPLAInterface

4421005 PZ‐ME50‐AU

Providesadditionalmemoryfor

systemexpansion



4421007 PZ‐32IPLA

Providesthevoice(RTP/RTCP)

processingfunctionfor32

concurrentVoIPcalls



4422012 PZ‐64IPLA

Providesthevoice(RTP/RTCP)

processingfunctionfor64

concurrentVoIPcalls



4422013 PZ‐128IPLA

Providesthevoice(RTP/RTCP)

processingfunctionfor128

concurrentVoIPcalls



4422011 PZ‐VM21

ProvidesInternalV34Modem,

InMailVMandVRS

4422014 PZ‐BS10

ExpansionBusInterface

(CHS2U#1)

4422015 PZ‐BS11

ExpansionBusInterface

(CHS2U#2,3,4)

4421008 CD‐8LTA 8Digital/2SingleLine/Option

4422016 CD‐8DLCA

DigitalStationInterface

4422017 PZ‐8DLCB

ExpansionDigitalStation

Interface



4422018 CD‐16DLCA DigitalStationInterface

4422019 CD‐4LCA SingleLineInterface

4422020 PZ‐4LCA

ExpansionSingleLineInterface



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