HP Pavilion 13 x360 User guide

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Notebooks
Type
User guide

This manual is also suitable for

HP Pavilion x360 Convertible PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
U.S. registered trademarks of Intel
Corporation. Microsoft and Windowsare
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: June 2014
Document Part Number: 763525-001
Product notice
This guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take
full advantage of Windows 8 functionality.
See for
http://www.microsoft.com details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 6
Display ................................................................................................................................... 6
Buttons and speakers ................................................................................................................ 8
Keys ....................................................................................................................................... 9
Lights .................................................................................................................................... 10
TouchPad .............................................................................................................................. 11
Left side ................................................................................................................................ 12
Right side .............................................................................................................................. 14
Bottom .................................................................................................................................. 15
3 Illustrated parts catalog .................................................................................................. 16
Locating the serial number, product number, and model number .................................................. 16
Computer major components ................................................................................................... 17
Display assembly components ................................................................................................. 21
Miscellaneous parts ................................................................................................................ 22
Sequential part number listing .................................................................................................. 23
4 Removal and replacement preliminary requirements ...................................................... 29
Tools required ....................................................................................................................... 29
Service considerations ............................................................................................................ 29
Plastic parts ............................................................................................................ 29
Cables and connectors ............................................................................................ 29
Grounding guidelines ............................................................................................................. 30
Electrostatic discharge damage ................................................................................. 30
Packaging and transporting guidelines ....................................................... 31
Workstation guidelines .............................................................. 31
5 Removal and replacement procedures ............................................................................ 33
Computer feet ........................................................................................................................ 33
v
Keyboard/top cover ............................................................................................................... 34
TouchPad .............................................................................................................................. 37
Battery .................................................................................................................................. 38
Hard drive ............................................................................................................................ 39
WLAN module ...................................................................................................................... 41
Audio/USB board .................................................................................................................. 43
Fan ...................................................................................................................................... 44
Speakers ............................................................................................................................... 45
Power button board ................................................................................................................ 46
Display assembly ................................................................................................................... 47
Power connector cable ........................................................................................................... 55
System board ........................................................................................................................ 56
Heat sink .............................................................................................................................. 59
Memory module ..................................................................................................................... 61
6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) .................................. 63
Starting Setup Utility (BIOS) ..................................................................................................... 63
Updating the BIOS ................................................................................................................. 63
Determining the BIOS version ................................................................................... 63
Downloading a BIOS update .................................................................................... 64
Using HP PC Hardware Diagnostics (UEFI) ................................................................................ 65
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 65
7 Specifications .................................................................................................................. 66
8 Backing up, restoring, and recovering ............................................................................ 67
Creating recovery media and backups ..................................................................................... 67
Creating HP Recovery media .................................................................................... 68
Restore and recovery .............................................................................................................. 69
Recovering using HP Recovery Manager .................................................................... 70
What you need to know ............................................................................ 70
Using the HP Recovery partition (select models only) ..................................... 71
Using HP Recovery media to recover .......................................................... 71
Changing the computer boot order ............................................................. 71
Removing the HP Recovery partition (select models only) .............................................. 72
9 Power cord set requirements .......................................................................................... 73
Requirements for all countries .................................................................................................. 73
Requirements for specific countries and regions ......................................................................... 73
vi
10 Recycling ...................................................................................................................... 75
Index ................................................................................................................................. 76
vii
viii
1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Product Name HP Pavilion x360 Convertible PC × ×
Processor
AMD® A8-6410 2.00-GHz
(SC turbo up to 2.40-GHz)
processor (1600-MHz FSB,
2.00-MB L2 cache,
quad core, 15 W)
AMD A6-6310 1.80-GHz
(SC turbo up to 2.40-GHz)
processor (1600-MHz FSB,
2.00-MB L2 cache,
quad core, 15 W)
×
Intel® Core® i5-4210U
1.70-GHz (SC turbo up to
2.70-GHz) processor
(1600-MHz FSB, 3.00-MB
L3 cache, dual core, 15 W)
Intel Core i3-4030U 1.90-
GHz processor (1600-MHz
FSB, 3.00-MB L3 cache,
dual core, 15 W)
×
Chipset AMD integrated soldered-on-
circuit (SOC) fusion controller
hub (FCH)
×
Intel integrated SOC FCH ×
Graphics Internal Graphics: AMD
Radeon™ R5 Graphics on
computer models equipped with
an AMD A8-6410 processor;
AMD Radeon R4 Graphics on
computer models equipped with
an AMD A6-6310 processor;
Support for DX11, HD decode,
and HDMI
×
1
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Graphics (continued) Internal Graphics: Intel HD
Graphics 4400
Support for DX11, HD decode,
and HDMI
×
Panel 13.3-in (1368×768), AntiGlare,
high-definition (HD), light-emitting
diode (LED), low-voltage
differntial-signalling (LVDS),
WUXGA, TouchScreen with flush
glass and MultiTouch enabled;
16:9 ultra-wide aspect ratio;
typical brightness: 200 nits;
ultraslim (2.5-mm)
××
Memory 2 SODIMM slots
DDR3L-1600MHz
Support for DDR3L-1600MHz
Support for dual channel
Supports up to 8096-MB
maximum on-board system
memory
××
2 Chapter 1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Hard drive Support for 6.35-cm (2.5-in)
hard drives in 7.2-mm (.28-in)
and 7.0-mm (.28-in) thicknesses
Support for Accelerometer hard
drive protection
Support for the following single
hard drive configurations:
1-TB, 5400-rpm, 7.2-mm
750-GB, 5400-rpm, 7.2-mm
500-GB, 5400-rpm, 7.0-mm
Support for 500-GB, 5400-rpm,
7.0-mm + 8-GB NAND Hybrid
hard drive
Support for M2 SATA-3 next
generation form factor (NGFF)
solid-state drives in the following
configurations:
256-MB multi-level cell
(MLC)
256-MB triple-level cell
(TLC)
128-MB (MLC)
128-MB (TLC)
××
Optical drive 9.5-mm tray load, SATA,
external, USB, DVD±RW DL
SuperMulti Drive
××
Audio and video Webcam: HP TrueVision HD,
fixed (no tilt), with activity light,
1280×720 by 30 frames
per second
Dual digital microphones with
appropriate echo-cancellation
and noise-suppression software
Beats audio
Two speakers
××
Sensors Accelerometer
eCompass
Gyroscope
××
3
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Ethernet Integrated 10/100 network
interface card (NIC)
××
Wireless Integrated wireless local area
network (WLAN) options by way
of wireless module
One built-in WLAN antenna (in
display assembly)
Support for the following WLAN
modules:
Intel Dual Band Wireless-AC
3160 802.11ac 1×1 WiFi
+ BT 4.0 Combo Adapter
Qualcomm Atheros
AR9565 802.11b/g/n
1×1 WiFi + BT 4.0 Combo
Adapter
××
External media cards HP multiformat Micro Digital
Media Reader Slot with push-
push technology. Reads data
from and writes data to digital
memory cards such as Secure
Digital (SD).
××
Ports
AC adapter HP Smart plug
(4.5mm barrel)
Audio: one combo audio-
out (headphone)/audio-in
(microphone) jack, supports
jack auto-detection
High-definition multimedia
interface (HDMI) v.1.4,
supporting up to 1080p,
1920×1080 at 60 Hz
RJ45/Ethernet
USB 3.0 (2)
USB 2.0
××
4 Chapter 1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Keyboard/pointing
devices
Full-size, textured, chiclet-style
keyboard,
Touchpad requirements:
Clickpad with image sensor
Taps enabled as default
Multi-touch gestures enabled
Ability to turn on and off
Support for Microsoft®
Windows® 8.1 modern
TouchPad gestures
Support for PS/2, SMBus
Default on for 2-finger scroll
and pinch
××
Power requirements Support for 65-W HP Smart
adapter (non-PFC, EM, 3-wire,
4.5-mm) and 45-W HP Smart
adapter (non-PFC, RC, 3-wire,
4.5-mm) AC adapters
Support for a 3-cell, 43-WHr,
2.83-AHr, Li-ion battery (includes
cable)
××
Security Support for security cable lock
Support for Trust Platfom Module
(TPM)
××
Operating system Microsoft Windows 8.1
Standard
××
Serviceability End user replaceable parts:
AC adapter
××
5
2 External component identification
Display
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate
with WLANs.
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some models
allow you to video conference and chat online using streaming
video. To use the webcam, from the Start screen, type
camera, and then select Camera from the list
of applications.
6 Chapter 2 External component identification
Item Component Description
(5) Windows button Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows button again will return you to
the previous screen.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and
then select the HP Support Assistant app.
Display
7
Buttons and speakers
Item Component Description
(1) Power button
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button down for at least 5 seconds to turn off
the computer.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep
from the list of applications.
(2) Speakers (2) Produce sound.
8 Chapter 2 External component identification
Keys
Item Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with the b key or the esc key.
(3) Windows key Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again will return you to
the previous screen.
(4) Action keys Execute frequently used system functions.
Keys
9
Lights
Item Component Description
(1) Power light
On: The computer is on.
Blinking: The computer is in the Sleep state, a
powersaving state. The computer shuts off power to the
display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation is
a power-saving state that uses the least amount of power.
(2) Caps lock light On: Caps lock is on, which switches the keys to all
capital letters.
(3) Mute light
Amber: Computer sound is off.
Off: Computer sound is on.
10 Chapter 2 External component identification
TouchPad
Item Component Description
(1) TouchPad zone Reads your finger gestures to move the pointer or activate
items on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
TouchPad
11
Left side
Item Component Description
(1) Power button
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button down for at least 5 seconds to turn off
the computer.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep
from the list of applications.
(2) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(3) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
12 Chapter 2 External component identification
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HP Pavilion 13 x360 User guide

Category
Notebooks
Type
User guide
This manual is also suitable for

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