HP 11-f100 Notebook PC series User guide

Brand: HP

Model: 11-f100 Notebook PC series

Type: User guide

HP Notebook 11t-f000

Maintenance and Service Guide

IMPORTANT! This document is intended for

HP authorized service providers only.

L.P.

Bluetooth is a trademark owned by its

proprietor and used by HP Inc. under license.

DTS, the Symbol, & DTS and the Symbol

together are registered trademarks, and DTS

Sound is a trademark of DTS, Inc. © DTS, Inc.

trademarks of Intel Corporation in the U.S.

and other countries. SD Logo is a trademark of

its proprietor.

The information contained herein is subject to

change without notice. The only warranties for

HP products and services are set forth in

the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors or

omissions contained herein.

First Edition: September 2015

Document Part Number: 836203-001

Product notice

This guide describes features that are common

to most models. Some features may not be

available on your computer.

Not all features are available in all editions

of Windows 10 or Windows 8. This computer

may require upgraded and/or separately

purchased hardware, drivers, and/or software

to take full advantage of Windows 10 or

Windows 8 functionality. See for

http://www.microsoft.com details.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place

the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do

not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or

rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such

as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-

accessible surface temperature limits defined by the International Standard for Safety of Information

Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

2 External component identification ................................................................................................................. 3

Display ................................................................................................................................................................... 3

Button .................................................................................................................................................................... 5

Keys ........................................................................................................................................................................ 6

TouchPad ............................................................................................................................................................... 7

Left side ................................................................................................................................................................. 8

Right side ............................................................................................................................................................... 9

3 Illustrated parts catalog .............................................................................................................................. 10

Locating the product name, serial number, product number, warranty information, and model name .......... 10

Computer major components ............................................................................................................................. 11

Display assembly components ........................................................................................................................... 13

Miscellaneous parts ............................................................................................................................................. 14

4 Removal and replacement preliminary requirements ..................................................................................... 15

Tools required ...................................................................................................................................................... 15

Service considerations ........................................................................................................................................ 15

Plastic parts ....................................................................................................................................... 15

Cables and connectors ...................................................................................................................... 15

Drive handling ................................................................................................................................... 16

Grounding guidelines ........................................................................................................................................... 17

Electrostatic discharge damage ....................................................................................................... 17

Packaging and transporting guidelines ......................................................................... 18

Workstation guidelines ................................................................................ 18

5 Removal and replacement procedures ........................................................................................................... 20

Component replacement procedures ................................................................................................................. 20

Keyboard/top cover .......................................................................................................................... 20

TouchPad board ................................................................................................................................ 23

Heat sink ............................................................................................................................................ 24

Power button board .......................................................................................................................... 25

Battery ............................................................................................................................................... 26

Hard drive .......................................................................................................................................... 27

WLAN module .................................................................................................................................... 29

Power connector cable ...................................................................................................................... 31

Display assembly .............................................................................................................................. 32

System board .................................................................................................................................... 38

Connector board ................................................................................................................................ 40

Speakers ............................................................................................................................................ 41

6 Using Setup Utility (BIOS) – Windows 10 ........................................................................................................ 43

Starting Setup Utility (BIOS) ................................................................................................................................ 43

Updating Setup Utility (BIOS) .............................................................................................................................. 43

Determining the BIOS version ........................................................................................................... 44

Downloading a BIOS update .............................................................................................................. 44

Synchronizing a tablet and keyboard (select products only) ............................................................................. 45

7 Using HP PC Hardware Diagnostics (UEFI) – Windows 10 .................................................................................. 46

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 47

8 Using Setup Utility (BIOS) – Windows 8 .......................................................................................................... 48

Starting Setup Utility (BIOS) ................................................................................................................................ 48

Updating the BIOS ................................................................................................................................................ 48

Determining the BIOS version ........................................................................................................... 48

Downloading a BIOS update .............................................................................................................. 48

9 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 50

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 51

10 Specifications ........................................................................................................................................... 52

11 Backing up, restoring, and recovering – Windows 10 ..................................................................................... 53

Creating recovery media and backups ................................................................................................................ 53

Creating HP Recovery media (select products only) ........................................................................ 54

Using Windows Tools ........................................................................................................................................... 55

Restore and recovery .......................................................................................................................................... 55

Recovering using HP Recovery Manager .......................................................................................... 56

What you need to know before you get started ............................................................ 56

Using the HP Recovery partition (select products only) ................................................ 57

Using HP Recovery media to recover ............................................................................. 57

Changing the computer boot order ................................................................................ 58

Removing the HP Recovery partition (select products only) ......................................... 58

12 Backing up, restoring, and recovering – Windows 8 ...................................................................................... 59

Creating recovery media and backups ................................................................................................................ 59

Creating HP Recovery media (select models only) ........................................................................... 59

Using Windows tools ........................................................................................................................................... 60

Restore and recovery .......................................................................................................................................... 60

Recovering using HP Recovery Manager .......................................................................................... 61

What you need to know before you get started ............................................................ 61

Using the HP Recovery partition (select models only) .................................................. 62

Using HP Recovery media to recover ............................................................................. 62

Changing the computer boot order ................................................................................ 62

Removing the HP Recovery partition (select models only) ........................................... 63

13 Power cord set requirements ...................................................................................................................... 64

Requirements for all countries ........................................................................................................................... 64

Requirements for specific countries and regions ............................................................................................... 64

14 Recycling .................................................................................................................................................. 66

Index ............................................................................................................................................................. 67

vii

viii

1 Product description

Category Description

Product Name HP Notebook 11t-f000

Processor Intel™ Celeron® N2840 2.16-GHz processor (1.00-MB L2 cache, dual core, 7.5 W)

Chipset Integrated soldered-on-circuit (SoC)

Graphics Intel generation 7 internal graphics

Supports Dynamic Graphics Frequency, DX11, Open GL4.0, and Open CL 1.2

Panel 11.6-in, high-definition (HD) (1366×768), light-emitting diode (LED), AntiGlare, liquid crystal

display (LCD) panel; 16:9 aspect ratio; typical brightness: 220 nits; flat (3.6-mm); eDP (TN)

Memory Non-accessible, non-upgradeable

Supports DDR3L-1333 @ 1.35-V single channel support (DDR3L-1600 downgrade)

Supports up to 2048-MB maximum on-board system memory (256-MB × 16 × 4 pieces)

Storage Supports a 500-GB, 5400-rpm, 7.0-mm (2.5-in), SATA hard drive

Audio and video HP TrueVision HD, VGA webcam (fixed, no tilt with activity light, 1280×720 by 30 frames

per second)

Dual, digital microphones with appropriate beam-forming, echo-cancellation, noice-

suppression software

Two speakers, 1 W

DTS Studio Sound

ALC3227 audio codec

Ethernet Integrated 10/100 network interface card (NIC)

Wireless Integrated wireless local area network (WLAN) options by way of wireless module

One built-in WLAN antenna

Supports the Broadcom B63 802.11 bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter

WLAN module

External media cards HP multiformat Micro Digital Media Reader Slot with push-push technology. Reads data from

and writes data to digital memory cards such as Secure Digital (SD™).

Ports

●

AC adapter HP Smart plug (4.5mm barrel)

●

Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports jack auto-

detection

●

High-definition multimedia interface (HDMI) v.1.4, 1920×1200 at 60 Hz DVI mode

●

RJ45/Ethernet

●

USB 3.0

●

USB 2.0

●

VGA (Dsub 15-pin) supporting: 1920×1200 external resolution @ 60 Hz, hot plug

and unplug and auto-detection for correct output to wide-aspect versus standard-aspect

video

Category Description

Keyboard/pointing devices 11-inch, island-style, keyboard

ClickPad

Power requirements Supports a 2-cell, 32-WHr, 4.2-AHr, Li-ion battery

Supports a 45-W HP Smart adapter (non-PFC, RC, 3-wire, 4.5-mm) AC adapter

Security Supports a security cable lock

Operating system Preinstalled:

●

Windows 10 Home Value Multilanguage Notebook 64-bit

●

Windows 10 Home Value Emerging Markets/Single Language Notebook SEAP (APJ) 64-bit

●

Windows 8.1

●

Windows 8.1 China/Single Language 64-bit CPPP (available only in the People’s Republic

of China)

●

FreeDOS 2.0

Driver SoftPaq: Windows 10 64-bit and Windows 8.1 64-bit

Serviceability End user replaceable parts: AC adapter

2 Chapter 1 Product description

2 External component identification

Display

Item Component Description

(1) Internal microphone Record sound.

(2) Webcam light On: The webcam is in use.

(3) Webcam Records video and captures photographs. Some models allow you

to video conference and chat online using streaming video.

For information on using the webcam:

Windows 10:

Type camera in the taskbar search box, and then select Camera.

Windows 8:

Access HP Support Assistant. To access HP Support Assistant on

the Start screen, select the HP Support Assistant app.

(4) WLAN antenna Sends and receives wireless signals to communicate with WLANs.

(5) Internal display switch Turns off the display and initiates Sleep if the display is closed

while the power is on.

Display 3

Item Component Description

(5) Internal display switch (continued) NOTE: The internal display switch is not visible from the outside

of the computer.

NOTE: The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around

the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental

Notices that applies to your country or region.

To access this document:

Windows 10:

Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.

Windows 8:

Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

4 Chapter 2 External component identification

Button

Item Component Description

(1) Power button

●

When the computer is off, press the button to turn on

the computer.

●

When the computer is on, press the button briefly to

initiate Sleep.

●

When the computer is in the Sleep state, press the button

briefly to exit Sleep.

●

When the computer is in Hibernation, press the button

briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button will

result in the loss of unsaved information.

If the computer has stopped responding and Windows shutdown

procedures are ineffective, press and hold the power button down

for at least 5 seconds to turn off the computer.

To learn more about your power settings:

Windows 10:

Type power in the taskbar search box, and then select Power

and sleep settings.

– or –

Right-click the Start button, and then select Power Options.

Windows 8:

From the Start screen, type power, select Settings, and then

select Power Options.

Button 5

Keys

Item Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with the esc key.

(3) Windows key Returns you to the Start screen from an open app or

the Windows desktop.

NOTE: Pressing the Windows key again will return you to

the previous screen.

(4) Action keys Execute frequently used system functions.

6 Chapter 2 External component identification

TouchPad

Item Component Description

(1) TouchPad zone Reads your finger gestures to move the pointer or activate items

on the screen.

NOTE: The TouchPad also supports edge-swipe gestures.

(2) Left TouchPad button Functions like the left button on an external mouse.

(3) Right TouchPad button Functions like the right button on an external mouse.

TouchPad 7

Left side

Item Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but it

may not prevent the computer from being mishandled or stolen.

(2) Power connector Connects an AC adapter.

(3) AC adapter/battery light

●

White: The AC adapter is connected and the battery is

fully charged.

●

Blinking white: The AC adapter is disconnected

and the battery has reached a low battery level.

●

Amber: The AC adapter is connected and the battery

is charging.

●

Off: The battery is not charging.

(4) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,

external drive, printer, scanner or USB hub.

(5) Memory card reader Reads optional memory cards that enable you to store, manage,

share or access information.

To insert a card:

1. Hold the card label-side up, with connectors facing

the computer.

2. Insert the card into the memory card reader, and then press

in on the card until it is firmly seated.

To remove a card:

▲

Press in on the card, and then remove it from the slot.

(6) Audio-out (headphone)/Audio-in

(microphone) jack

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset.

For additional safety information, refer to the Regulatory, Safety,

and Environmental Notices.

Windows 10:

Select the Start button, select All apps, select HP Help

and Support, and then select HP Documentation.

Windows 8:

Select the HP Support Assistant app on the Start screen, select

My computer, and then select User guides.

8 Chapter 2 External component identification

Item Component Description

(7) Hard drive light

●

Blinking white: The hard drive is being accessed.

(8) Power light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a power-saving

state. The computer shuts off power to the display

and other components.

●

Off: The computer is off or in Hibernation. Hibernation is a

power-saving state that uses the least amount of power.

Right side

Item Component Description

(1) HDMI port Connects an optional video or audio device, such as a high-

definition television, any compatible digital or audio component,

or a high-speed HDMI device.

(2) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,

external drive, printer, scanner or USB hub.

(3) External monitor port Connects an external VGA monitor or projector.

(4) RJ-45 (network) jack/status lights Connects a network cable.

●

White: The network is connected.

●

Amber: Activity is occurring on the network.

Right side 9

3 Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then

follow the on-screen instructions.

Locating the product name, serial number, product number,

warranty information, and model name

The product name (1), serial number (2), product number (3), warranty information (4), and model name (5)

are located on the bottom of the computer. You may need this information when you travel internationally or

when you contact support.

10 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 11

Item Component Spare part number

(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part

information, see Display assembly components on page 13.

(2) Keyboard/top cover (includes keyboard cable):

For use in Thailand 809786-281

For use in the United States 809786-001

(3) TouchPad board (includes TouchPad board cable and double-sided adhesive) 809789-001

(4) Power button board (includes cable) 809787-001

(5) Heat sink (includes replacement thermal material) 809938-001

(6) Power connector cable 806746-001

(7) Hard drive, 500-rpm, 5400-rpm, SATA, 7.0-mm, does not include hard drive bracket or

hard drive connector adapter

NOTE: The hard drive bracket and hard drive connector adapter are included in

the Hard Drive Hardware Kit, spare part number 809784-001.

778186-005

(8) WLAN module, Broadcom B63 802.11 bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter 792608-005

(9) Connector board (includes cable, USB port, memory card reader, audio jack, and double-

sided adhesive)

809788-001

(10) System board (includes a graphics subsystem with UMA memory, 2.0-GB of system memory, and replacement

thermal material):

Equipped with an Intel Celeron N2840 2.16-GHz processor (1.00-MB L2 cache, dual core,

7.5 W) and the Windows 10 or Windows 8 Professional operating system

809793-601

Equipped with an Intel Celeron N2840 2.16-GHz processor (1.00-MB L2 cache, dual core,

7.5 W) and the Windows 10 or Windows 8 Standard operating system

809793-501

Equipped with an Intel Celeron N2840 2.16-GHz processor (1.00-MB L2 cache, dual core,

7.5 W) and a non-Windows operating system

809793-001

(11) Battery, 2-cell, 32-WHr, 4.2-AHr, Li-ion (includes cable) 796355-005

(12) Speaker Kit (includes left and right speakers and cables) 809792-001

(13) Base enclosure 809936-001

Rubber Kit (not illustrated, includes base enclosure rear feet, screw plugs, screws covers,

and display bezel screw covers):

809790-001

12 Chapter 3 Illustrated parts catalog

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HP 11-f100 Notebook PC series User guide

HP 11-f100 Notebook PC series User guide

HP 11-f100 Notebook PC series User guide

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