To Activate
See page
3
User’s Guide
Motorola Triumph
1Congratulations
Congratulations
MOTOROLA TRIUMPH™
MOTOROLA TRIUMPH™ gives you a high quality
imaging, video, and multimedia experience. Your new
phone also syncs feeds, messages, emails, photos,
and much more—from sources like Facebook™,
Twitter, MySpace, Gmail™, your email at work—and
serves them up just the way you want them.
• Touch and play; instant music. Just open your media
player and select a playlist.
• Download thousands of cool apps from Android
Market™ and the Motorola app store to play and
surf to your heart’s content.
Note: Certain apps and features may not be available
in all countries.
Caution: Before assembling, charging or using your
phone for the first time, please read the important
legal and safety information packaged with your
product.
More
•Answers: Add the Tips & Tricks widget to your
home screen. See “Widgets” on page 9.
• Support: Phone updates, PC software, user guides,
online help and more at
www.motorola.com/support
.
• Accessories: Find accessories for your phone at
www.motorola.com/products
.
2 Your phone
Your phone
the important keys & connectors
1:53
PM
Contacts Messaging
MarketEmail
My Accoun Downloads
3.5mm
Headset
Micro HDMI
Connector
Micro USB
Connector
Charge or
connect to
PC.
Volume Keys
Power
Key
Press = sleep
Hold = power
BackHome
Microphone
Menu
Search
Contents
Let’s go. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Account management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Tips & tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
YouTube™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Personalize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Navigation™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Google Maps™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Google Latitude™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Apps for all. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Manage your life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Bluetooth® wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Wi-Fi® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Memory card & file transfer. . . . . . . . . . . . . . . . . . . . . . . . . 44
Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Safety, Regulatory & Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
3Contents
Let’s go
let’s get you up and running
Assemble & charge
1 Cover off 2 microSD in
3 Battery in 4 Cover on
5 Charge up
4H
Caution: Please read “Battery Use & Safety” on
page 53.
Tip: To save battery life, see “Battery tips” on
page 19.
Activate your phone
The first time you turn on your phone, a setup wizard
guides you through the process of activating the
phone.
1 Press and hold Power
(on the side of your phone)
to turn it on.
2 Follow the onscreen prompts to
complete the activation process.
3 After you have completed the
setup wizard, make a phone call to confirm your
activation.
Caution: Do not press Power while the phone is
being activated. Pressing Power cancels the
activation process.
Note: This phone supports data-intensive apps and
services. It is strongly recommended that you
purchase a data plan that meets your needs. Contact
Virgin Mobile USA (1-888-322-1122) for details.
4 Account management
Wi-Fi® connect
If you want to use a Wi-Fi network for even faster
Internet access, touch Menu >
Settings
>
Wireless & networks > Wi-Fi settings.
Cool content & more
Browse and download thousands of the coolest apps
on the planet from Android Market™ (see “Apps for
all” on page 38).
Your phone comes with a microSD memory card
installed—you can load it up with photos, videos, and
music from your computer (see “Memory card & file
transfer” on page 44).
Account management
Manage your account
From your phone
Just dial
*86 on your phone or touch My Account on
the home screen to access your account, where you
can do any of the following things:
• Check your minutes
• Add money (Top-Up)
• Change plans
... and a lot more.
From your computer
Log in with your phone number and account PIN at
virginmobileusa.com
, where you can do everything
above, and a lot more.
Top-Up your account
Buy Top-Up cards at thousands of retailers. Or, make it
real easy by registering your credit/debit card or PayPal
account.
Auto Top-Up:
Auto Top-Up is the easiest way to keep your service
working. Set it to Top-Up your account once a month
so you can keep emailing, IMing, Tweeting with
5Touchscreen & keys
Twitter, surfing, and talking. No interruptions, no
sweat. Activate Auto Top-Up and adjust your settings
anytime by logging in at virginmobileusa.com
.
Manual Top-Ups
From your computer:
If you don’t want to set Auto Top-Up, you can still log in
at virginmobileusa.com
whenever you need a quick
Top-Up.
From your phone:
Just dial
*729 on your phone or touch My Account
on the home screen.
Touchscreen & keys
a few essentials
Your touchscreen is on when you need it and off when
you don’t.
• To make your touchscreen sleep or wake up, just
press Power .
• When you hold the phone to your ear during calls,
your touchscreen sleeps to prevent accidental
touches.
• To change how long your phone waits before the
screen goes to sleep automatically, touch Menu
>
Settings > Display > Screen timeout.
• To make the screen lock when it goes to sleep, see
“Screen lock” on page 51. To unlock the screen,
press Power , then drag to the right.
Note: Your touchscreen
might stay dark if the sensor
just above it is covered.
Don't use covers or screen
protectors (even clear ones) that cover this sensor. To
find Motorola accessories for your phone, visit
www.motorola.com/products
.
6 Touchscreen & keys
Touch tips
Here are some tips on how to navigate around your
phone.
Touch
To choose an icon or
option, touch it.
Touch & hold
To open special options,
touch and hold an icon or
other item. Try it:
Touch >
Contacts,
then touch and hold a
contact to open options.
Contacts Messaging
MarketEmail
Displaying 22 contacts
A
B
C
J
Phone Contacts FavoritesCall log
Arthur Bando
Barry Smith
Cheyenne Medina
Christine Fanning
B
C
J
Barr
y
Smith
Che
y
enne Medin
a
Christine Fannin
g
View contact
Call contact
Arthur Bando
Text contact
Add to favorites
Drag
To scroll through a
list or move slowly,
drag across the
touchscreen. Try it:
Touch
>
Contacts,
then drag your
contact list up or
down.
Tip: When you drag
or flick a list, a scroll
bar appears on the
right. Drag the
scroll bar to move
the list to a letter
A-Z.
Flick
To scroll through a list or move quickly, flick across the
touchscreen (drag quickly and release).
Tip: When you flick a long list, touch the screen to stop
it from scrolling.
Displaying 22 contacts
A
B
C
J
Phone Contacts FavoritesCall log
Arthur Bando
Barry Smith
Cheyenne Medina
Christine Fanning
Jim Somers
7Touchscreen & keys
Pinch-to-zoom
Get a closer look at Google Maps™, web pages, or
photos. To zoom in, touch the screen with two fingers
and move them apart. To zoom out, pinch your fingers
together on the screen.
Messaging
N Clark St
Wacker Dr
M
E Ohio S
N Rush St
N Wabash Ave
N Dearborn St
E Grand Av
N Micigan Ave
N Micigan Ave
W Lake St W Lake St
E Wacker Pl
State/Lake
Grand Red
Lake
Randol
St Met
Randolph/
Wabash
Washington-Blue
E S WaterSt
M
M
M
M
E Randolph St
Ontario St
E Ontario St
e
r
r
S
S
t
t
Messaging
a
cker Dr
M
a
rborn St
N Micigan Ave
W Lake St W Lak
e
E Wacker Pl
State/Lake
Lake
Randolph/
Wabash
W
ashington-Blue
E S
M
M
M
R
andolph St
To zoom in, touch
with two fingers,
then move them
apart.
Key tips
Menu, home, back, & search
Touch Home to
close any menu or app
and return to the home
screen. In the home
screen, touch and hold
Home to show the
last few apps you
used, then touch an
app to open it.
Touch Search for text search, or touch and hold for
voice search.
Touch Menu to open menu options, or touch
Back to go back.
Sleep & wake up
To save your battery, prevent
accidental touches, or when you
want to wipe smudges off your
touchscreen, put the touchscreen
to sleep by pressing Power . To
wake up the touchscreen, just
press Power again.
To change how long your phone waits before the
screen goes to sleep automatically, touch Menu
>
Settings > Display > Screen timeout.
Menu
Key
Home
Key
Search
Key
Back
Key
8 Home screen
Tip: To make the screen lock when it goes to sleep,
use “Screen lock” on page 51. To unlock the screen,
press Power , then drag to the right.
Power key menu
Press and hold Power to open the power key
menu, where you can turn off the phone (
Power off),
or turn
Airplane mode or Silent mode on or off.
Adjust volume
Press the volume keys to change the
ring volume (in the home screen), or
the earpiece volume (during a call).
When playing music or video files,
press the volume keys to adjust
media volume.
Rotate the screen
When you rotate the phone, the touchscreen can
rotate to stay right-side up:
Find it: Menu >
Settings > Display > Auto-rotate
screen
Home screen
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or touch Home from a menu. It’s basically
like this:
1:53
PM
Contacts Messaging
MarketEmail
My Accoun Downloads
Status Indicators
Notifications
Flick this bar down to see
details.
My Account
Touch to access your Virgin
Mobile account, where you
can check your minutes, add
money (Top-Up), change
plans, and a lot more.
Touch to open the app menu.
Panel Indicators
Flick left or right to open
more panels of widgets
& shortcuts.
9Home screen
Note: Your home screen might look a little different.
You can flick the home screen left and right to see
more panels. You’ll have plenty of room for adding
shortcuts, widgets, and more.
Widgets
A widget is small app on the home screen that
typically displays information such as weather or news.
You can add a widget, such as a clock, music player, or
a calendar that shows upcoming appointments. To
open a widget, touch it.
To add a widget, touch an empty spot on the home
screen. (You can also touch Menu >
Add
>
Widgets). If your home screen is full, you won’t see
the add option. You’ll need to move or delete widgets
or shortcuts to make room.
You can change the size of some widgets. Just touch
and hold the widget. When the widget’s outline turns
white, drag one of the corners to make it the size you
want.
Note: If you install apps from Android Market™ that
have widgets, touch and hold the home screen, then
select a widget to add it to the home screen.
Shortcuts
To add shortcuts to the home screen, open the app
menu, then touch and hold the shortcut you want. It
will be added to the home screen. Or, touch Menu
>
Add > Shortcuts.
App menu
Quick start: App menu
The app menu shows you
all of your applications. To
open it from the home
screen, touch .
Flick up and down to see
all of your apps. Any new
apps that you download
(see “Android Market™” on page 38) are added to the
app menu.
To close the app menu, touch at the bottom of the
screen, or touch Home or Back .
Recent apps
Touch and hold Home to see the last few apps you
used, then touch the app you want. Touch Home
to return to the home screen.
Contacts Messaging
MarketEmail
10 Home screen
Search
Touch Search , then use the search window that
appears.
Notifications and phone status
At the top of the screen, icons on the left notify you
about new messages or events (notifications). Icons
on the right tell you about phone status. Drag or flick
the bar down to show notification details.
Touch here to enter text.
Touch for more
search options.
Touch to search
by voice.
2:50 PM
2:47 PM
Mary Morgan
Copy Revisions
Notifications
Meeting
1:53
PM
July 15, 2012
2:50 PM
2:47 PM
Mary Morgan
Copy Revisions
New email
Notifications
Clear
Meeting
1:53
PM
July 15, 2012
Tip: To see today’s date, touch and hold the status bar
at the top of the screen.
network (full signal) network (roaming)
3G (fastest data) downloading
speakerphone
active
mute call
voicemail message GPS active
USB connection media player active
Bluetooth® active Bluetooth
connected
Wi-Fi® active sync active
vibrate silent
airplane mode alarm set
battery (charging) battery (full charge)
11Calls
Calls
it’s good to talk
Quick start: Calls
From the home screen, touch .
Phone Contacts
Favorites
Call log
TUV
8
PQRS
7
WXYZ
9
#
+
0
GHI
4
MNO
65
JKL
1
ABC
2
DEF
3
Call Log
Touch to open, then touch
an entry to call.
Backspace
Touch to delete digits
you entered.
Call Voicemail
The digits you enter are
shown here.
Call
Enter a phone number
& touch here to call it.
To use a Bluetooth device during a call,
touch
Bluetooth. For more information, see “Connect
new devices” on page 42.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
03:22
Mobile 212-555-7931
Kristine Kelly
Bluetooth SpeakerMute
Add call DialpadEnd
Call Timer
Mute
Touch to mute or
unmute the call.
End Call
Touch to hang up.
Speakerphone
Touch to turn the
speakerphone on or off.
Dialpad
Touch to enter numbers
during a call.
12 Calls
Tip: You can touch Home or Back to leave the
active call display. To reopen it, touch Home >
>
Return to call in progress.
Make, answer & end calls
To make a call, touch , touch the Phone tab, enter a
number, then touch .
To answer a call, touch or drag to the right.
To end a call, touch .
To ignore a call, touch
Ignore or drag to the left.
Note: Your phone includes a proximity sensor. When
you hold the phone to your ear, the display goes dark
to prevent accidental touches. When you move the
phone away from your ear, the display lights up again.
Recent calls
Find it: > Call log
• To call a number, touch it.
• To send a text message, create a contact, view a
contact, or other options, touch and hold an entry.
• To clear the list, touch Menu >
Clear call log.
Answer
End
Conference calls
To start a conference call, call the first number. After
the call connects, touch
Add Call. Dial the next
number, or select it from contacts or favorites. When
the next number answers, touch
Merge calls.
Your phone number
Find it: Menu > Settings > About phone > Status
>
My phone number
Call forwarding & waiting
You can forward calls all the time, or only when your
phone is busy, unanswered, or unreachable (not on the
network):
Find it: Menu >
Settings > Call settings > CDMA
call settings
> CDMA Call forwarding
When you’re on a call and a second call comes in, call
waiting lets you answer it by tapping
Answer. You can
turn off call waiting, to send second calls straight to
your voicemail:
Find it: Menu >
Settings > Call settings > CDMA
call settings
> CDMA Call waiting
13Contacts
Emergency calls
Note: Virgin Mobile USA programs one or more
emergency phone numbers (such as 911) that you can
call under any circumstances, even when your phone
is locked. Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work
in all locations, and sometimes an emergency call
cannot be placed due to network, environmental, or
interference issues.
1 Touch (if your phone is locked, touch Emergency
Call
).
2 Enter the emergency number.
3 Touch to call the emergency number.
Note: Your mobile device can use GPS and AGPS
signals to help emergency services find you. See “GPS
& AGPS” on page 57.
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, “Cool
Down” message screens will appear. To avoid possible
damage to your battery and phone, you should follow
these instructions until the phone is within its
recommended temperature range. When your phone
is in “Cool Down” mode, only emergency calls can
be made.
Contacts
contacts like you’ve never had before
Quick start: Contacts
Find it: > Contacts
Tip: To search the list, touch Search . When you
flick or drag the list, a scroll bar appears. Drag the scroll
bar to move the list faster.
Displaying 22 contacts
A
B
C
J
Phone Contacts FavoritesCall log
Arthur Bando
Barry Smith
Cheyenne Medina
Christine Fanning
Jim Somers
Contacts List
Touch a contact to call or
email. Touch & hold to text,
add to favorites, edit, or
delete the contact.
Menu Options
Touch Menu to add
new contacts, search,
import/export, & more.
14 Contacts
Call, text, or email contacts
Find it: > Contacts
To call or email a contact, touch it.
To text a contact, touch and hold it.
Edit or delete contacts
Find it: > Contacts
Touch and hold the contact, then touch Edit contact or
Delete contact.
Create contacts
Find it: > Contacts, then touch Menu
>
New contact
Tip: To see more details, flick or drag up.
Touch any text field to open the touchscreen keypad.
When you’re finished, touch
Done.
Phone-only (unsynce...
New contact
First name
Last name
Mobile
Phone
Email
Phone
Home
Email
Home
Email
Done Revert
Touch to set the number
type.
Touch to select a picture for
the contact.
Touch to add more name
details.
Touch to add another phone
number.
Touch to remove this
number.
15Messaging
Change contact list view
Find it: > Contacts, then touch Menu
>
Display options
You can set your contact list to show only contacts
with phone numbers, sort the list by first names or last
names, and set the contacts to appear first name first
or last name first.
Messaging
sometimes it’s best to text, or IM, or email . . .
Quick start: Messaging
Find it: > Messaging
Tip: To see more messages, flick or drag up.
Read & reply to messages
• To open a message and all of its replies, touch it.
• To respond to a message, just open it and enter
your response in the text field at the bottom.
• To open options, touch the checkbox next to the
message.
Messaging
New message
Compose new message
Cheyenne Medina
Meeting is set for next ...
12:47
pm
Jul 14, 2012
Barry Smith
When are you going ...
Jul 14, 2012
Christine Fanning
Ha! Thanks.
Create Messages
Message List
Touch to open a message.
Touch & hold to delete
& more.
16 Messaging
Create messages
Find it: > Messaging > New message
Choose a message type, such as Text messaging or
Facebook. Then, enter the recipient and message. In
text messages and emails, touch Menu for options
like
Insert... or Attach files.
Send & receive attachments
To send a file in a message, open a new message and
touch Menu >
Insert.
When you receive a message with an attachment,
open the message and touch the file name to
download it. Then, touch the name again to open it.
Some file formats can be converted to HTML for faster
viewing, and your phone will show
Get HTML version.
While viewing the attachment, touch it to save it, share
it, and more.
Tip: To send and receive large attachments faster, use
a Wi-Fi® connection. See “Wi-Fi®” on page 43.
Email
To send email messages using your Gmail™ account
or corporate email account, see “Manage your life” on
page 39.
Google Talk™
Google Talk instant messaging lets you chat with other
Google Talk users on phones or on the web.
Find it: >
Talk
Touch Menu to see a list of your Google Talk
friends, or send invitations to add new friends. For
more information, visit www.google.com/talk
.
Instant messages
To send and receive instant messages, you can use
Google Talk™, another instant messaging app, or your
browser.
• To download and use another instant messaging
app, touch >
Market > Apps
>
Communication, then choose an app for your
provider. Once you download the app, you’ll see it in
“App menu” on page 9.
• If you don’t see an app for your IM provider, you can
use your web browser. From the home screen,
touch , then enter your provider’s website. Once
you’re there, follow the link to sign in.
Note: Your IM options will depend on your IM
provider. To browse instant messaging apps from
your computer, go to market.android.com
.
17Text entry
Voicemail
When you have a new voicemail, shows at the top
of your screen. To hear the voicemail, touch , then
touch .
If you need to change your voicemail number, in the
home screen touch Menu >
Settings > Call
settings
> Voicemail settings > Voicemail number.
Text entry
keys when you need them
Touchscreen keypad
You can open a touchscreen keypad by touching a text
field, or by touching and holding Menu . To close
the keypad, touch Back .
DICT EN
Done
SPACE
12.,
DEL
Tornado all
Open a keypad for
numbers & symbols.
Delete
Return/
Line Feed
Touch & hold to show
text edit options.
Turn the dictionary
on/off.
Text Field
Touch to open the
touchscreen keypad.
18 Text entry
When you use the touchscreen keypad, your phone
suggests words from the dictionary and chosen
language. The phone also automatically enters
apostrophes in some words, like “don’t.”
Typing tips
To...
Enter one capital letter Touch Shift .
Enter only capital letters,
until you touch Shift
again
Touch Shift
twice. Touch again to
revert to lowercase.
Move the text entry cursor Touch the text where
you want the cursor
to go.
Select text Touch and hold text,
then touch
Select
text
or Select all.
Cut or Copy selected text Touch and hold
selected text, then
touch
Cut or Copy.
Paste cut or copied text at
cursor location
Touch and hold
location to paste,
then touch Paste.
Text entry settings
Find it: Menu > Settings > Language & keyboard
• To change the language and the style for your
touchscreen keypad, touch
Select language.
• To change the sounds, corrections, and other
settings for your touchscreen keypad,
touch
TouchPal.
Delete character to left of
cursor (hold to delete more)
Touch Delete .
To...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
/
