Legrand QzHub3 User guide

Brand: Legrand

Model: QzHub3

Type: User guide

Legrand QzHub3 is a hardware device that allows you to easily control your QMotion Zigbee-enabled, motorized shades from your phone in conjunction with the QzHub App. It is compatible with QMotion RZ2 and LeedZRX range extenders and can handle up to 60 devices per hub. You can create groups of shades and control them together, or individually. The app also allows you to set limits for the shades, so that they only move within a certain range. The QzHub3 is easy to set up and use, and it is a great way to add convenience and automation to your home.

QzHub3 / QzApp 2.1

User’s Guide

No: D000064 – 5/21 rev. 1

The QzHub3 hardware device allows you to easily control your QMotion Zigbee-enabled, motorized shades from your phone in

conjunction with the QzHub App. The QzHub App’s intuitive interface and simple navigation allows you to easily edit, add, commission,

and control local shades.

OVERVIEW

FEATURES AND OPERATION OVERVIEW

• The QzHub3 can handle up to 60 devices per hub. Devices include shades, remotes, and extenders. Multiple hubs are allowed if

needed beyond the alloted 60 devices.

• ZigBee 3.0 ready and scalable for future updates

• Compatible with QMotion RZ2 and LeedZRX range extenders

SPECIFICATIONS

Dimensions, HWL .................... 1”H x 2.8125” W x 3.3125”L

LED Indicator .................................. Power, Zigbee, Ethernet

Power ...........................................90-240V +/- 10%, 50/60Hz

Available Plug Type ............................................... Type A (Nema)

Ports .......................................................................Ethernet, USB

Operation ................................................................... WPS Button

Storing Temperature ........................... -4° to 140°F (-20° to 60°C)

Operating Temperature .........................32° to 122°F (0° to 50°C)

Regulatory ................. Meets US and Europe standards CE, FCC

Compliance ....................... Meets RoHS and REACH regulations

SOFTWARE

Download the QMotion QzHub App from either Google Play or the App Store.

CONNECTION DIAGRAM

Simply hook the power cord in and connect the QzHub3 to a router with an Ethernet cable.

ETHERNET

ROUTER

USB PORT

POWER

ELIOT CLOUD

Download the QMotion QzHub App from either Google Play or the App Store.

1. To start using your app you will

need to agree to the new Terms

and Conditions. Check the box

and tap the continue button.

2. You will need to create an Eliot

cloud account to enable you

as a user for the QzHub App.

Follow the on-screen prompts to

create an account.

SOFTWARE NAVIGATION

Tap the menu button in the upper left corner, or swipe from the left of the page to open the navigation menu. Select an item in the list to

go to another page.

Home- Visually lists shades

for individual control

Edit Groups- Rename, add, delete and

change devices in your groups

Edit Devices- Edit devices

through Information and

Actions

Add Devices- For installer use

Settings- Manage hubs and

user settings

SHADE CONTROL PAGE

The Shade Control page displays each shade in the currently selected group. The list can be scrolled horizontally to show more.

You can send preset commands to all shades in the group from the dock on the bottom of the page.

1. Raise, lower, or pause individual

shades from this page by tapping

on the up, down, pause, and

preset value buttons.

2. For more granular control, tap

the down arrow which will open a

0-100% slider.

3. Group controls are still accessible

on the bottom dock. For quick

access by tapping the icon, it

will take you to the Edit Devices

page for that shade.

1. A list of various shade groups

is displayed. Tap the up/down

arrows to raise/lower the shades.

2. To access individual shade

control, tap the group to open the

shade control page. See below.

GROUP CONTROL PAGE

By default, the app launches to Group Control. This page contains a list of your device groups that can be raised and lowered

using the arrow buttons. Tap a group to access individual group control.

USER INSTRUCTIONS

ACTIVATING A HUB - QZHUB3

SELECTING THE HUB QZHUB HARDWARE

1. To activate a QzHub3 you need to give it

a name and enter its Gateway ID that is

located on the bottom of the device. The

app now supports scanning the barcode

instead of manual entry. Ensure it is

plugged into a router with Internet access

and tap the Activate button.

1. Upon logging in you will not have a

designated hub and the first screen will

prompt you to select which hub will be

used in set up.

2. Once activated, you will see the

hub displayed and you can tap on

it to begin joining shades.

NOTE: You can activate and

add multiple hubs to your Eliot

account. This allows you to

configure larger systems. See

Settings for additional actions

you can take with multiple active

hubs.

INSTALLER INSTRUCTIONS

QzHub3

QzHub

ACTIVATING A HUB - QZHUB

1. To activate a QzHub ensure it is

plugged into a router. Enter the 6

digit code (located under the battery

cover), press and hold the red button

on the back to put the hub in join

mode, about 5 seconds. When the

LEDs flash tap the Activate button.

2. Once the hub is activated you will

see it listed on the devices page.

Tap on it to begin joining shades.

ADDING A RANGE EXTENDER OR REMOTE

To add a range extender or remote to the network, follow these simple steps.

NOTE: You will not see a notification whether it joined on the app. Observe the device and its response to joining a Zigbee network.

1. Tap on your hub, put it into pairing mode

to allow your remote or extender to

join. Follow the device manufacturer’s

instructions to join it to the hub. See

page 13 for Qmotion remotes.

ADDING SHADES

Once a hub has been activated, you can start adding shades to the network. NOTE: You can only join one shade at a time.

1. Go to the Add Devices page and

tap on your hub to begin pairing

shades. Simply tap on the “Enable

Pairing” button to put the hub into

join mode.

3. From here you should rename

the shade to make it easy to find

when creating your groups.

2. One at a time, tug on the shades

to cause them to search for an

available network. Once the

shade is found it will display as a

row item.

SETTING LIMITS

Setting Limits can be accessed either when first adding a shade, or in the Edit Devices page under each individual shade.

NOTE: Due to the nature of wireless communication, you may need to refresh the page or it will appear slow to respond as it reconciles

communication between the hub, app, and shade motor. To refresh the page, go back to a previous page and then re-enter the Setting

Limits page.

1. To set the limit, first select the Nudge Distance

and use nudge arrows up/down to adjust shade

accordingly.

- OR -

Manually position the shade and tap the Set Limit

button to set the limit. This has been removed for

the QzHub3, but is still present on the QzHub with

no changes to functionality.

Nudge Down - Nudges the shade

down the selected amount

Nudge Up - Nudges the shade up the

selected amount

Nudge Distance - Nudges the

shade the selected amount

EDIT DEVICES

1. To configure your devices, open

the navigation menu and select

Edit Devices. This will list your

available shades. Tap on a device

to begin editing.

2. The details page displays device

information. The Information section

displays details about the device such as

battery level, network info, and various

diagnostic data. The Actions section allows

you to:

Identify: Physically jogs shade

Raise: Raises shade to its upper limit

Stop: Stops the shade

Lower: Lowers shade to its lower limit

Refresh: Refreshes to the current shade values

3. To delete, press the trash icon.

This will remove the device from

the hub.

EDIT GROUPS

The Edit Groups page takes you to an overview of your device groups. These will typically be a room or location in your home.

1. Tap on the Edit Group. 3. Tap on a group to begin editing.

Rename by tapping the name field

and editing.

2. To add a new group, tap the “+”

icon next to the hub. You will be

prompted to enter a name. Using

the keypad, choose a name and

press Create.

4. All shades available on the hub will

be visible. Tap the toggle button to

add a shade to the group. A shade

can be part of multiple groups.

Shades that are not in the group are

grayed out. Changes are immediate

with the toggle switch.

5. To delete a group, tap the trash

icon. Confirm delete.

SETTINGS - QZHUB3

SETTINGS - QZHUB

Open the navigation menu, tap on Settings, and select the hub. In the Settings page you

may rename the QzHub3. It also displays the activation key used to authorized additional/

other devices.

ACTIONS

Prioritize Local Mode: Toggle mode which changes when pressed to these options:

• Prioritize Local Mode – Commands are issued locally and

through the cloud to ensure quick response and success

• Local Mode Only – Commands go through local network only

and not through the cloud

• Cloud Only – Commands will not go through locally, only

through the cloud

NOTE: Local Mode is only available when the Hub and Mobile Phone are on the same

network. The connection is automatic and local connection is prioritized over cloud by

default (for faster response time).

Email Integration: Email system integration info

Deactivate Gateway: Deactivate and delete your gateway

Integrate: Generate an autorization code for integration systems

INFO

Other data regarding the QzHub3 including ID, Status, Local Mode, IP address, Firmware

Version, Zigbee Channel, and Children count

USERS

Add User: Enter the email of the Eliot account you would like to give access to the is hub

Revoke User: Removes user from access to the hub. Revoke access to a user by email.

Transfer Ownership: Grant full access to a user and erevoke your own access. Enter the

email of the Eliot account you would like to transfer hub ownership. See “Technical Notes”

(page 11) for further details.

Analytics: Opt-In/Out of Analytics

In the Settings page you may rename the QzHub. It also displays the activation key used

to authorized additional/other devices.

ACTIONS

Firmware Update: Update QzHub firmware if available

Local Only Mode: Updates QzHub to local wireless protocols only

INFO

Other data regarding the QzHub including IP addresses, firmware versions, and ZigBee

channels

QZHUB3 - THIRD PARTY

INTEGRATIONS

QZHUB3 - TRANSFERRING OWNERSHIP AND REVOKING ACCESS

1. Tap on the integration button and

tap the generate code. You will

use the 6 digit code to enable the

hub for the system.

1. In the settings for QzHub3, tap

on the Transfer Ownership

and enter the email that you are

transferring access to. You can

also add users to the hub that will

grant them access to use the hub

as well.

If you are integrating with a 3rd party

system, you will need and integration code.

2. The person now can login to their

Eliot account when they open the

app to access the shades.

3. To revoke a user, simply tap

on the revoke button and enter

the email address you need to

remove.

RESETTING HUB SELECTION

If you need to switch between hubs you are commissioning or editing you need to

reset the hub selection.

1. Navigate to the settings page and

tap on the Reset Hub Selection

button on the bottom of the

screen.

2. A prompt will appear asking if

you are sure you want to reset. In

order for the reset you will need

to close the app completely and

reopen it.

MULTI-VIEW LINE DRAWING - QZHUB3

Model: 950193-US

Input: 5V 1.5A

TOP VIEW

1”

BOTTOM VIEW

TOP VIEWLEFT SIDE VIEW RIGHT SIDE VIEW BACK VIEW

2.8125”

3.3125”

TECHNICAL NOTES

FACTORY RESET

1. On your Eliot account you are allowed multiple QzHub3s, but only one QzHub.

2. QzHub3 Join Shade Blink Pattern:

- IoT: Slow flash when in pairing mode; Rapid flash when device is joining

3. QzHub3 only allows one admin user. If that user deletes the hub, all added users will be deleted. To transfer admin ownership,

under hub settings you can tap on Transfer Ownership and follow the prompts to transfer.

1. Keep the Ethernet cable plugged in and remove the power cable.

2. Press the reset button and hold while replugging the power cable back in.

3. Wait until the LEDs start blinking, then release the button.

Once the factory reset button is pressed, it will remove the commissioned shades from the hub

(App). Now through the App you will see the HUB, but not the commissioned shades.

TUG COMMANDS

Tug Command Mode will allow certain features to be performed manually without a learned remote. Read the following instructions

completely before starting the procedure. Inputs from the user are time sensitive. If the shade times out before entering a tug

command, return the shade to the Upper Limit Position and begin the procedure over.

TO ENTER TUG COMMAND MODE

1. Start with the shade at the Upper Limit Position.

2. Perform two consecutive 6 inch tugs, waiting 1 second between tugs NOTE: Shade will jog, then travel up, setting a few inches

below the Upper Limit Position.

SHADE IS NOW IN TUG COMMAND MODE: There is a 10 second opportunity to enter a tug command before the shade will leave Tug

Command Mode and resume normal operation.

3. Once the shade is in Tug Command Mode, perform additional 6 inch tugs to select a command option. After each tug, the shade

will return to its starting position. Once the shade returns to its starting position, wait 1 second before performing the next tug (a

brake is engaged during this 1 second wait, making the shade difficult to tug). After the tug sequence is performed (1-4 Tugs), wait

5 seconds and the shade will accept the tug command.

1 Tug - Join ZigBee Network / Identify

2 Tugs - Set Lower Limit Position

3 Tugs - ZigBee Network Reset

4 Tugs - Factory Master Reset

JOIN ZIGBEE NETWORK/IDENTIFY

This command will allow the shade to join an open ZigBee network. If the shade is not connected to a ZigBee network, the shade will

“micro-jog” while trying to find a network. Once a ZigBee network is found, the shade will seek the Upper Limit Position hardstop. If a

ZigBee network is not found after 1 minute, the shade will stop “micro-jogging” and wait for further inputs. If the shade “micro-jogs” but

does not find a network, make sure the QzHub3 is open for devices joining the network.

If the shade is already connected to a ZigBee network, the shade will continually “long jog” up and down for 2 minutes. Manual operation

of the shade will not be available during this operation. Wait until the 2 minute “long jog” is complete to proceed. If the shade “Identifies”

on a network, but is unable to pair to a remote, perform the ZigBee Network Reset tug command and then connect the shade to the

correct ZigBee network.

SET LOWER LIMIT

This command will allow the Lower Limit Position to be adjusted without a remote. The shade will travel to the current Lower Limit

Position and then jog. Manually adjust the shade to the desired Lower Limit Position. To set this new position as the Lower Limit

Position, leave the shade to idle for 1 minute. After the 1 minute has passed, the shade will jog to confirm the new Lower Limit Position.

ZIGBEE NETWORK RESET

This command will remove the shade from its current ZigBee network. This command will also delete any groups/scenes that are stored

on the shade. Tugging the shade after a ZigBee Network Reset will cause the shade to “micro-jog” and search for an open ZigBee

network.

FACTORY MASTER RESET

This command will perform a ZigBee Network Reset as well as restore the Upper & Lower Limits Positions and Intermediate Set-points

to their default values. Tugging the shade after a Factory Master Reset will cause the shade to “micro-jog” and search for an open

ZigBee network.

TROUBLESHOOTING

PAIRING REMOTE TO ROLLER SHADE

• Make sure QzHub3 and app are on the same network.

• If you need to clear a shade manually, or the shade is not discoverable and you need to reset it, follow the manual tug commands

on previous page.

NOTE: Shades may take a moment to respond from being in a battery saving sleep mode.

1. Ensure the remote is clear and not paired to any other hub. In order to clear the device, use a paperclip to press the Program

button four times on the back of the remote (see diagram).

2. Join the remote to the QzHub3 by putting the hub in join mode (see page 5, “Adding A Range Extender or Remote”) and then

pressing any button on the remote. (Channel LEDs will race from left to right)

3. To associate a shade with a channel, use a paperclip to press the Program button on the back of the remote. (Channel LEDs will

scroll back and forth).

4. Press and release the Up button on the remote. Shade will jog in response.

5. Tug the hembar on the shade 6-10 inches. Shade will jog and move to the Upper Limit which will register the shade to the selected

channel.

• Zigbee channels are in the same frequency range as Wi-Fi. The QzHub3 will select a channel, but we recommend selecting a Wi-Fi

channel away from the related ZigBee channel. To view current ZigBee channel, go to QzHub3 Settings page.

20%UP

DOWN

CHANNEL

40%

60%

PROGRAM

Pin Hole

BACK VIEWFRONT VIEW

80%

2 3 4 5

877-849-6070

www.legrand.us/shading

No. D000064 – 05/21 Rev. 1

WARRANTY INFORMATION INFORMATIONS RELATIVES À LA GARANTIE INFORMACIÓN DE LA GARANTÍA

Legrand shading products are covered by a

limited lifetime warranty. For full details, visit:

http://www.legrand.us/resi-shading-warranty

or scan the following QR code with your

mobile device.

Les produits d’ombrage Legrand sont couverts

par une garantie à vie limitée. Pour plus de

détails, visitez:

http://www.legrand.us/resi-shading-warranty

ou scannez le code QR suivant avec votre

appareil mobile.

Los productos de sombreado Legrand

están cubiertos por una garantía limitada

de por vida. Para más detalles, visite:

http://www.legrand.us/resi-shading-warranty

o escanee el siguiente código QR con su

dispositivo móvil.

Legrand QzHub3 User guide

Legrand QzHub3 User guide

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