REOLINK Duo 2 User manual

Duo 2
REOLINK
Brand
REOLINK
Model
Duo 2
Category
Security cameras
Type
User manual

REOLINK Duo 2 is a versatile security camera that offers 2K resolution, color night vision, and a wide field of view. With its IP66 weatherproof rating, it can be used both indoors and outdoors. The built-in spotlight and siren deter intruders and provide additional security. Two-way audio lets you communicate with visitors or pets, and the microSD card slot allows for local storage of footage. The camera can be easily accessed and controlled remotely via the Reolink app or client software on your smartphone, tablet, or computer.

REOLINK Duo 2 is a versatile security camera that offers 2K resolution, color night vision, and a wide field of view. With its IP66 weatherproof rating, it can be used both indoors and outdoors. The built-in spotlight and siren deter intruders and provide additional security. Two-way audio lets you communicate with visitors or pets, and the microSD card slot allows for local storage of footage. The camera can be easily accessed and controlled remotely via the Reolink app or client software on your smartphone, tablet, or computer.

Apply to: Reolink Duo 2 PoE / WiFi
Operational Instruction
@ReolinkTech https://reolink.com
June 2022
QSG1_A
58.03.005.0045
Technical Support
If you need any technical help, please visit our ocial support site and contact our
support team before returning the products, https://support.reolink.com.
Technische Unterstützung
Wenn Sie Hilfe brauchen, kontaktieren Sie bitte Reolink Support Team zuerst, bevor Sie
Ihre Bestellung zurücksenden. Meiste Fragen oder Probleme können von unserem Online
Support Center beantwortet und gelöst werden: https://support.reolink.com.
Support technique
Si vous avez besoin d’aide, veuillez contacter Reolink avant de retourner votre produit.
La plupart des questions peuvent être répondues via notre centre de support en ligne à
l’adresse https://support.reolink.com.
Supporto Tecnico
Se avete bisogno di aiuto, le chiediamo gentilmente di contattare Reolink prima di
restituire il prodotto.La maggior parte delle domande può essere risolta tramite il nostro
centro di assistenza online all’indirizzo https://support.reolink.com.
Soporte técnico
Si necesita ayuda, comuníquese con Reolink antes de devolver su producto. La mayoría
de las preguntas se pueden responder a través de nuestro centro de soporte en línea en
https://support.reolink.com.
REOLINK INNOVATION LIMITED
FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN STREET MONG KOK KL
HONG KONG
Product Ident GmbH
EU REP
UK REP APEX CE SPECIALISTS LIMITED
Hoferstasse 9B, 71636 Ludwigsburg, Germany
Email: prodsg@libelleconsulting.com
Addr.: 89 Princess Street, Manchester, M14HT, UK
Email: [email protected]
EN/DE/FR/IT/ES
English English1 2
What's in the Box 2
Camera Introduction 3
Connection Diagram 7
Set up the Camera 8
Mount the Camera 9
Troubleshooting 14
Specication 15
NoticationofCompliance 15
What's in the Box
Pack of Screws
Camera Waterproof Lid
Mounting Plate
Antenna * Power Adapter *
Power *
Extension Cable
1M
Ethernet Cable
Surveillance SignQuick Start Guide Screw Driver
Mounting Hole
Template
EN
Content
NOTE:
* Thepoweradapter,antennasand4.5mPowerExtensionCableonlycomewithWiFiCamera.
* Quantityofaccessoriesvarieswiththecameramodelyoupurchase.
English English3 4
RST RST
RST
RST
2
1
21
RST
RST
RST
RST
21
Camera Introduction
Mic
Daylight Sensor
Antenna
WiFi Camera
Speaker
Micro SD Card Slot
Reset Button
*Presstheresetbuttonwitha
pintorestorefactorysettings.
Lens
Spotlights
Infrared Lights
Mounting Bracket
Waterproof Lid
Ethernet Port
Power Port
English English5 6
NOTE: Actualcameraappearanceandcomponentsaresubjecttothemodelyoupurchased.
RST RST
RST
RST
2
1
21
RST
RST
RST
RST
2
1
21
Mic
Daylight Sensor
Speaker
Micro SD Card Slot
Reset Button
*Presstheresetbuttonwitha
pin to restore factory settings.
Lens
Spotlights
Infrared Lights
Mounting Bracket
Waterproof Lid
Ethernet Port
Power Port
PoE Camera
English English7 8
RST RST
RST
RST
2
1
21
Connection Diagram
Beforeinitialsetup,followthestepsbelowtoconnectyourcamera.
1. ConnectthecameratoaLANportonyourrouterwithanEthernetcable.
2. Use the power adapter to power on the camera.
NOTE:TheconnectiondiagramtakestheWiFicameraasanexampleandalsoapplyto
thePoEcamera.ForPoECamera,pleasepowerthecamerawithaPoESwitch/Injector/
ReolinkPoENVRoraDC12Vpoweradapter.(notincludedinthepackage)
Camera
PowerCable
Router
Network Cable
PowerAdapter
Set up the Camera
• On Smartphone
• On PC
Scan to download the Reolink App.
DownloadpathoftheReolinkClient:Gotohttps://reolink.com > Support > App & Client.
DownloadandLaunchtheReolinkApporClientsoftware,andfollowtheonscreen
instructionstonishinitialsetup.
NOTE:
• WhensettinguptheWiFicamera,youneedtofollowtheonscreeninstructionstonishthe
WiFicongurationrst.
• IfyouareconnectingthePoEcameratoaReolinkPoENVR,pleasesetupthecameravia
theNVRinterface.
English English9 10
Mount the Camera
• Donotfacethecameratowardsanylightsources.
• Donotpointthecameratowardsaglasswindow.Or,itmayresultinpoorimagequality
becauseofthewindowglarebyinfraredLEDs,ambientlightsorstatuslights.
• Donotplacethecamerainashadedareaandpointittowardsawell-litarea.Or,itmay
resultinpoorimagequality.Toensurebestimagequality,thelightingconditionforboththe
camera and the capture object shall be the same.
• Toensurebetterimagequality,it’srecommendedtocleanthelenswithasoftclothfrom
time to time.
• Makesurethepowerportsarenotdirectlyexposedtowaterormoistureandnotblocked
bydirtorotherelements.
• WithIPwaterproofratings,thecameracanworkproperlyunderconditionslikerainand
snow.However,itdoesn'tmeanthecameracanworkunderwater.
• Donotinstallthecameraatplaceswhererainandsnowcanhitthelensdirectly.
• Thecameramayworkinextremecoldconditionsaslowas-25°C.Becausewhenitis
poweredon,thecamerawillproduceheat.Youmaypoweronthecameraindoorsforafew
minutesbeforeinstallingitoutdoors.
• Trytokeeptheleftlenslevelwiththerightlens.
Drillholesinaccordancewiththemountingtemplate,Securethemountingplatetothewall
withtheuppertwoscrewsandhangthecameraonit.Thenlockthecamerainposition
withthelowerscrew.
ThefollowinginstallationmethodstaketheWiFicameraasanexampleandalsoapplyto
thePoEcamera.
Installation Tips
Mount the Camera to the Wall
NOTE: Usethedrywallanchorsincluedinthepackageifneeded.
RST RST
RST
RST
2
1
21
RST RST
RST
RST
2
1
21
RST RST
RST
RST
2
1
21
English English11 12
Togetthebesteld
ofview,loosenthe
adjustment screw on
securitymountand
turn the camera.
Stientheadjustment
screw to lock the
camera.
RST RST
RST
RST
2
1
21
RST RST
RST
RST
2
1
21
Mount the Camera to Ceiling
Drillholesinaccordancewiththemountingtemplate,Securethemountingplatetothewall
withtheuppertwoscrewsandhangthecameraonit.Thenlockthecamerainposition
withthelowerscrew.
RST RST
RST
RST
2
1
21
RST RST
RST
RST
2
1
21
RST RST
RST
RST
2
1
21
English English13 14
Troubleshooting
• Makesureyourcameraispoweredon
properly.ThePoEcamerashouldbe
poweredbyaPoEswitch/injector,a
ReolinkNVRora12Vpoweradapter.
• IfthecameraisconnectedtoaPoE
deviceaslistedabove,connectitto
anotherPoEportandcheckagain.
• TryagainwithanotherEthernetcable.
Ifyourcameraisnotpoweringon,please
trythefollowingsolutions:
Camera is not Powering on
For PoE Camera
For WiFi Camera
Togetthebesteld
ofview,loosenthe
adjustment screw on
securitymountand
turn the camera.
Stientheadjustment
screw to lock the
camera.
RST RST
RST
RST
2
1
21
RST RST
RST
RST
2
1
21
Ifthepicturefromthecameraisnotclear,
pleasetrythefollowingsolutions:
• Checkthecameralensfordirt,dustor
spiderwebs, please clean the lens with a
soft,cleancloth.
• Pointthecameratoawell-litarea,the
lightingconditionwillaectthepicture
qualityalot.
• Upgradethermwareofyourcamerato
thelatestversion.
• Restorethecameratofactorysettings
and check out again.
Picture is not Clear
• Plugthecameraintoadierentoutlet
andseeifitworks.
• Poweronthecamerawithanother
working12V2ADCadapterandseeifit
works.
Ifthesewon’twork,contactReolink
Support.
English English15 16
Notication of
Compliance
ThisdevicecomplieswithPart15ofthe
FCCRules.Operationissubjecttothe
followingtwoconditions:(1)thisdevice
maynotcauseharmfulinterference,and
(2) thisdevicemustacceptany
interferencereceived,including
interferencethatmaycauseundesired
operation.Changesormodicationsnot
expresslyapprovedbytheparty
responsibleforcompliancecouldvoidthe
user’sauthoritytooperatetheequipment.
FCC Compliance Statement
NOTE:Thefollowingnotesareonlyfor
WiFicamera.Thisequipmenthasbeen
testedandfoundtocomplywiththelimits
foraClassBdigitaldevice,pursuant
Specication
Hardware Features
InfraredNightVision:Upto30meters
Spotlight:6pcs/3.5W/6500K
Day/NightMode:Autoswitchover
AngleofView:Horizontal:180°,vertical:60°
General
Dimension:195x103x56mm
Weight:700g
OperatingTemperature:
-10°C~+55°C(14°F~131°F)
OperatingHumidity:10%~90%
Formorespecications,visit
https://reolink.com/.
toPart15oftheFCCRules.Theselimits
aredesignedtoprovidereasonable
protectionagainstharmfulinterferencein
aresidentialinstallation.Thisequipment
generates, uses and can radiate radio
frequencyenergyand,ifnotinstalledand
used in accordance with the instructions,
maycauseharmfulinterferencetoradio
communications.However,thereisno
guaranteethatinterferencewillnotoccur
inaparticularinstallation.Ifthisequipment
doescauseharmfulinterferencetoradio
ortelevision,reception,whichcanbe
determinedbyturningtheequipmento
andon,theuserisencouragedtotryto
correcttheinterferencebyoneormoreof
thefollowingmeasures:
• Reorientorrelocatethereceiving
antenna.
• Increase the separation between the
equipmentandreceiver.
• Connecttheequipmentintoanoutleton
acircuitdierentfromthattowhichthe
receiverisconnected.
• Consult the dealer or an experienced
radio/TVtechnicianforhelp.
FCCRFwarningstatement:
Thedevicehasbeenevaluatedtomeet
generalRFexposurerequirement.The
devicecanbeusedinportableexposure
condition without restriction.
ReolinkdeclaresthattheWiFicameraisin
compliancewiththeessentialrequirements
andotherrelevantprovisionsofDirective
2014/53/EU,thePoEcameraisin
compliancewithDirective2014/30/EU.
Simplied EU Declaration
of Conformity
English English17 18
Thisproductcomeswitha2-yearlimited
warrantythatisvalidonlyifpurchased
fromReolinkOcialStoreoraReolink
authorizedreseller.Learnmore:
https://reolink.com/warranty-and-return/.
Limited Warranty
NOTE: Wehopethatyouenjoythenew
purchase.Butifyouarenotsatisedwith
theproductandplantoreturn,westrongly
suggestthatyouresetthecamerato
factorydefaultsettingsbeforereturning.
Useoftheproductissubjecttoyour
agreementtotheTermsofServiceand
PrivacyPolicyatreolink.com.Keepoutof
reachofchildren.
Terms and Privacy
ByusingtheProductSoftwarethatis
embeddedontheReolinkproduct,you
agreetothetermsofthisEndUserLicense
Agreement(“EULA”)betweenyouand
Reolink.Learnmore:
https://reolink.com/eula/.
TheWiFicameracomplieswithRSS-102
radiationexposurelimitssetforthforan
uncontrolledenvironment.Thisequipment
should be installed and operated with
minimumdistance20cmbetweenthe
radiator&yourbody.
End User License Agreement
ISED Radiation Exposure
Statement (For WiFi Version)
This marking indicates that this product
should not be disposed with other
householdwastes.throughouttheEU.
Topreventpossibleharmtothe
environmentorhumanhealthfrom
uncontrolledwastedisposal,recycleit
responsiblytopromotethesustainable
reuseofmaterialresources.Toreturnyour
useddevice,pleaseusethereturnand
collectionsystemsorcontacttheretailer
wheretheproductwaspurchased.They
cantakethisproductforenvironmentally
saferecycling.
2412MHz---2472MHz(19dBm)
5150MHz---5350MHz(18dBm)
5470MHz---5725MHz(18dBm)
OPERATING FREQUENCY (For WiFi Version)
(the maximum transmitted power)
Correct Disposal of This Product
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REOLINK Duo 2 User manual

Duo 2
REOLINK
Brand
REOLINK
Model
Duo 2
Category
Security cameras
Type
User manual

REOLINK Duo 2 is a versatile security camera that offers 2K resolution, color night vision, and a wide field of view. With its IP66 weatherproof rating, it can be used both indoors and outdoors. The built-in spotlight and siren deter intruders and provide additional security. Two-way audio lets you communicate with visitors or pets, and the microSD card slot allows for local storage of footage. The camera can be easily accessed and controlled remotely via the Reolink app or client software on your smartphone, tablet, or computer.

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