REOLINK Duo 2 User manual

Apply to: Reolink Duo 2 PoE / WiFi

Operational Instruction

@ReolinkTech https://reolink.com

June 2022

QSG1_A

58.03.005.0045

Technical Support

If you need any technical help, please visit our ocial support site and contact our

support team before returning the products, https://support.reolink.com.

Technische Unterstützung

Wenn Sie Hilfe brauchen, kontaktieren Sie bitte Reolink Support Team zuerst, bevor Sie

Ihre Bestellung zurücksenden. Meiste Fragen oder Probleme können von unserem Online

Support Center beantwortet und gelöst werden: https://support.reolink.com.

Support technique

Si vous avez besoin d’aide, veuillez contacter Reolink avant de retourner votre produit.

La plupart des questions peuvent être répondues via notre centre de support en ligne à

l’adresse https://support.reolink.com.

Supporto Tecnico

Se avete bisogno di aiuto, le chiediamo gentilmente di contattare Reolink prima di

restituire il prodotto.La maggior parte delle domande può essere risolta tramite il nostro

centro di assistenza online all’indirizzo https://support.reolink.com.

Soporte técnico

Si necesita ayuda, comuníquese con Reolink antes de devolver su producto. La mayoría

de las preguntas se pueden responder a través de nuestro centro de soporte en línea en

https://support.reolink.com.

REOLINK INNOVATION LIMITED

FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN STREET MONG KOK KL

HONG KONG

Product Ident GmbH

EU REP

UK REP APEX CE SPECIALISTS LIMITED

Hoferstasse 9B, 71636 Ludwigsburg, Germany

Email: prodsg@libelleconsulting.com

Addr.: 89 Princess Street, Manchester, M14HT, UK

Email: [email protected]

EN/DE/FR/IT/ES

English English1 2

What's in the Box 2

Camera Introduction 3

Connection Diagram 7

Set up the Camera 8

Mount the Camera 9

Troubleshooting 14

Specication 15

NoticationofCompliance 15

What's in the Box

Pack of Screws

Camera Waterproof Lid

Mounting Plate

Antenna * Power Adapter *

Power *

Extension Cable

Ethernet Cable

Surveillance SignQuick Start Guide Screw Driver

Mounting Hole

Template

Content

NOTE:

* Thepoweradapter,antennasand4.5mPowerExtensionCableonlycomewithWiFiCamera.

* Quantityofaccessoriesvarieswiththecameramodelyoupurchase.

English English3 4

RST RST

RST

Camera Introduction

Mic

Daylight Sensor

Antenna

WiFi Camera

Speaker

Micro SD Card Slot

Reset Button

*Presstheresetbuttonwitha

pintorestorefactorysettings.

Lens

Spotlights

Infrared Lights

Mounting Bracket

Waterproof Lid

Ethernet Port

Power Port

English English5 6

NOTE: Actualcameraappearanceandcomponentsaresubjecttothemodelyoupurchased.

RST RST

RST

Mic

Daylight Sensor

Speaker

Micro SD Card Slot

Reset Button

*Presstheresetbuttonwitha

pin to restore factory settings.

Lens

Spotlights

Infrared Lights

Mounting Bracket

Waterproof Lid

Ethernet Port

Power Port

PoE Camera

English English7 8

RST RST

RST

Connection Diagram

Beforeinitialsetup,followthestepsbelowtoconnectyourcamera.

1. ConnectthecameratoaLANportonyourrouterwithanEthernetcable.

2. Use the power adapter to power on the camera.

NOTE:TheconnectiondiagramtakestheWiFicameraasanexampleandalsoapplyto

thePoEcamera.ForPoECamera,pleasepowerthecamerawithaPoESwitch/Injector/

ReolinkPoENVRoraDC12Vpoweradapter.(notincludedinthepackage)

Camera

PowerCable

Router

Network Cable

PowerAdapter

Set up the Camera

• On Smartphone

• On PC

Scan to download the Reolink App.

DownloadpathoftheReolinkClient:Gotohttps://reolink.com > Support > App & Client.

DownloadandLaunchtheReolinkApporClientsoftware,andfollowtheonscreen

instructionstonishinitialsetup.

NOTE:

• WhensettinguptheWiFicamera,youneedtofollowtheonscreeninstructionstonishthe

WiFicongurationrst.

• IfyouareconnectingthePoEcameratoaReolinkPoENVR,pleasesetupthecameravia

theNVRinterface.

English English9 10

Mount the Camera

• Donotfacethecameratowardsanylightsources.

• Donotpointthecameratowardsaglasswindow.Or,itmayresultinpoorimagequality

becauseofthewindowglarebyinfraredLEDs,ambientlightsorstatuslights.

• Donotplacethecamerainashadedareaandpointittowardsawell-litarea.Or,itmay

resultinpoorimagequality.Toensurebestimagequality,thelightingconditionforboththe

camera and the capture object shall be the same.

• Toensurebetterimagequality,it’srecommendedtocleanthelenswithasoftclothfrom

time to time.

• Makesurethepowerportsarenotdirectlyexposedtowaterormoistureandnotblocked

bydirtorotherelements.

• WithIPwaterproofratings,thecameracanworkproperlyunderconditionslikerainand

snow.However,itdoesn'tmeanthecameracanworkunderwater.

• Donotinstallthecameraatplaceswhererainandsnowcanhitthelensdirectly.

• Thecameramayworkinextremecoldconditionsaslowas-25°C.Becausewhenitis

poweredon,thecamerawillproduceheat.Youmaypoweronthecameraindoorsforafew

minutesbeforeinstallingitoutdoors.

• Trytokeeptheleftlenslevelwiththerightlens.

Drillholesinaccordancewiththemountingtemplate,Securethemountingplatetothewall

withtheuppertwoscrewsandhangthecameraonit.Thenlockthecamerainposition

withthelowerscrew.

ThefollowinginstallationmethodstaketheWiFicameraasanexampleandalsoapplyto

thePoEcamera.

Installation Tips

Mount the Camera to the Wall

NOTE: Usethedrywallanchorsincluedinthepackageifneeded.

RST RST

RST

RST RST

RST

RST RST

RST

English English11 12

Togetthebesteld

ofview,loosenthe

adjustment screw on

securitymountand

turn the camera.

Stientheadjustment

screw to lock the

camera.

RST RST

RST

RST RST

RST

Mount the Camera to Ceiling

Drillholesinaccordancewiththemountingtemplate,Securethemountingplatetothewall

withtheuppertwoscrewsandhangthecameraonit.Thenlockthecamerainposition

withthelowerscrew.

RST RST

RST

RST RST

RST

RST RST

RST

English English13 14

Troubleshooting

• Makesureyourcameraispoweredon

properly.ThePoEcamerashouldbe

poweredbyaPoEswitch/injector,a

ReolinkNVRora12Vpoweradapter.

• IfthecameraisconnectedtoaPoE

deviceaslistedabove,connectitto

anotherPoEportandcheckagain.

• TryagainwithanotherEthernetcable.

Ifyourcameraisnotpoweringon,please

trythefollowingsolutions:

Camera is not Powering on

For PoE Camera

For WiFi Camera

Togetthebesteld

ofview,loosenthe

adjustment screw on

securitymountand

turn the camera.

Stientheadjustment

screw to lock the

camera.

RST RST

RST

RST RST

RST

Ifthepicturefromthecameraisnotclear,

pleasetrythefollowingsolutions:

• Checkthecameralensfordirt,dustor

spiderwebs, please clean the lens with a

soft,cleancloth.

• Pointthecameratoawell-litarea,the

lightingconditionwillaectthepicture

qualityalot.

• Upgradethermwareofyourcamerato

thelatestversion.

• Restorethecameratofactorysettings

and check out again.

Picture is not Clear

• Plugthecameraintoadierentoutlet

andseeifitworks.

• Poweronthecamerawithanother

working12V2ADCadapterandseeifit

works.

Ifthesewon’twork,contactReolink

Support.

English English15 16

Notication of

Compliance

ThisdevicecomplieswithPart15ofthe

FCCRules.Operationissubjecttothe

followingtwoconditions:(1)thisdevice

maynotcauseharmfulinterference,and

(2) thisdevicemustacceptany

interferencereceived,including

interferencethatmaycauseundesired

operation.Changesormodicationsnot

expresslyapprovedbytheparty

responsibleforcompliancecouldvoidthe

user’sauthoritytooperatetheequipment.

FCC Compliance Statement

NOTE:Thefollowingnotesareonlyfor

WiFicamera.Thisequipmenthasbeen

testedandfoundtocomplywiththelimits

foraClassBdigitaldevice,pursuant

Specication

Hardware Features

InfraredNightVision:Upto30meters

Spotlight:6pcs/3.5W/6500K

Day/NightMode:Autoswitchover

AngleofView:Horizontal:180°,vertical:60°

General

Dimension:195x103x56mm

Weight:700g

OperatingTemperature:

-10°C~+55°C(14°F~131°F)

OperatingHumidity:10%~90%

Formorespecications,visit

https://reolink.com/.

toPart15oftheFCCRules.Theselimits

aredesignedtoprovidereasonable

protectionagainstharmfulinterferencein

aresidentialinstallation.Thisequipment

generates, uses and can radiate radio

frequencyenergyand,ifnotinstalledand

used in accordance with the instructions,

maycauseharmfulinterferencetoradio

communications.However,thereisno

guaranteethatinterferencewillnotoccur

inaparticularinstallation.Ifthisequipment

doescauseharmfulinterferencetoradio

ortelevision,reception,whichcanbe

determinedbyturningtheequipmento

andon,theuserisencouragedtotryto

correcttheinterferencebyoneormoreof

thefollowingmeasures:

• Reorientorrelocatethereceiving

antenna.

• Increase the separation between the

equipmentandreceiver.

• Connecttheequipmentintoanoutleton

acircuitdierentfromthattowhichthe

receiverisconnected.

• Consult the dealer or an experienced

radio/TVtechnicianforhelp.

FCCRFwarningstatement:

Thedevicehasbeenevaluatedtomeet

generalRFexposurerequirement.The

devicecanbeusedinportableexposure

condition without restriction.

ReolinkdeclaresthattheWiFicameraisin

compliancewiththeessentialrequirements

andotherrelevantprovisionsofDirective

2014/53/EU,thePoEcameraisin

compliancewithDirective2014/30/EU.

Simplied EU Declaration

of Conformity

English English17 18

Thisproductcomeswitha2-yearlimited

warrantythatisvalidonlyifpurchased

fromReolinkOcialStoreoraReolink

authorizedreseller.Learnmore:

https://reolink.com/warranty-and-return/.

Limited Warranty

NOTE: Wehopethatyouenjoythenew

purchase.Butifyouarenotsatisedwith

theproductandplantoreturn,westrongly

suggestthatyouresetthecamerato

factorydefaultsettingsbeforereturning.

Useoftheproductissubjecttoyour

agreementtotheTermsofServiceand

PrivacyPolicyatreolink.com.Keepoutof

reachofchildren.

Terms and Privacy

ByusingtheProductSoftwarethatis

embeddedontheReolinkproduct,you

agreetothetermsofthisEndUserLicense

Agreement(“EULA”)betweenyouand

Reolink.Learnmore:

https://reolink.com/eula/.

TheWiFicameracomplieswithRSS-102

radiationexposurelimitssetforthforan

uncontrolledenvironment.Thisequipment

should be installed and operated with

minimumdistance20cmbetweenthe

radiator&yourbody.

End User License Agreement

ISED Radiation Exposure

Statement (For WiFi Version)

This marking indicates that this product

should not be disposed with other

householdwastes.throughouttheEU.

Topreventpossibleharmtothe

environmentorhumanhealthfrom

uncontrolledwastedisposal,recycleit

responsiblytopromotethesustainable

reuseofmaterialresources.Toreturnyour

useddevice,pleaseusethereturnand

collectionsystemsorcontacttheretailer

wheretheproductwaspurchased.They

cantakethisproductforenvironmentally

saferecycling.

2412MHz---2472MHz(19dBm)

5150MHz---5350MHz(18dBm)

5470MHz---5725MHz(18dBm)

OPERATING FREQUENCY (For WiFi Version)

(the maximum transmitted power)

Correct Disposal of This Product

REOLINK Duo 2 User manual

Related papers

Other documents