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Matterport Scan a Space User manual

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ScanaSpace
MatterportProCamera&
MatterportCaptureApp

UserGuide
PublishedOctober7th,2016
Copyright©2017
UserGuide-ScanaSpace(Camera&Capture) 1
Safety
Beforeusingthecamera,pleaseensurethatyoureadandunderstandthesafetyprecautions
describedbelow.Alwaysensurethatthecameraisoperatedcorrectly.
Keepthesesafetyinstructionswhereallthosewhousetheproductwillreadthem.
Donotusethecameraaroundvolatileorflammablematerials.Thecameraisnotdesigned
fordangerousenvironments.Useatyourownrisk.
Warnings
Donotopenordisassemblethecamera.Thecameracontainsnouser-serviceablepartsinside.
Thisproductcontainsalithiumionbattery.Donotattempttoopenorservicethebattery.
Batteriesareonlyintendedtoberemovedbyaprofessional.
Useonlytheincludedpowersupply.Donotusewithanotherpowerconverter/transformer.
 
UserGuide-ScanaSpace(Camera&Capture) 2
Contents
Equipment
ScanningaSpace
1)Prepareforyourvisit
2)Stagethesite
3)Setupyourequipment
4)Scanthespace
Startscanning
Choosethenextscanlocation
Markwindows&mirrors
FAQ(FrequentlyAskedQuestions)
Scanningmultiplefloors
Tipsformultiplefloors
Finalchecks
5)UploadtoCloud
CommonIssues
CaptureAppErrors&Warnings
OtherIssues
MatterportCaptureApp
HomeScreen
EditModels
Sidebar
Settings
MatterportProCamera
Diagrams
Symbols
LCDScreenErrorMessages
Care
Firmware
HardwareSpecifications
GovernmentCompliances
Warranty
ContactUs
 
UserGuide-ScanaSpace(Camera&Capture) 3
Equipment
Included
Required
Optional
MatterportProCamera
Thequickreleaseadapter
plateisattachedtothe
bottomofthecameraand
cannotberemoved.
Powercharger
Transformerwith
connectiontocameraand
powercordtothewall.The
powercordcanbeswapped
foranothercordbasedon
yourlocaloutlettype(North
America,UK,EU,etc).Refer
tochargerspecificationsfor
moreinformation.
Mustbepurchasedseparately
Paddedcameracase
Tip-theboxthe
MatterportProCamera
shippedinalsomakesa
goodcase.
iPadcarryingcase
Tripodwith3/8-16
mount
Ratedfor10lbor
more.
Donotuseathread
adapterasitcanmake
thecameraunstable.
Donotuseball-joint
headsortripodheads
withahandle.
Quickreleaseclamp
(3/8-16)
Seerecommendedequipment
Apple®iPad™
Seelistofsupported
models
-128GBmodel
recommended
-8GBcurrentfree
space(checkspace)
-MostrecentiOS
version
MatterportCaptureapp
FreeonAppleAppStore
UserGuide-ScanaSpace(Camera&Capture) 4
ScanningaSpace
1)Prepareforyourvisit
Downloadtheapp
TurnontheiPadanddownloadtheMatterportCaptureappontheAppStore.
ChargecameraandiPad
MakesureyourMatterportProCameraandiPadarefullycharged.
Ittakes4.5hourstofullychargethecamera.
Acameracanscan8to10hourscontinuouslyonafullcharge.
Toseethecurrentbatterylevel,turnthe
cameraonbypressingthepowerbuttonand
checktheLCDdisplay.
Youcanalsopressthebuttonbelowthepower
button.Thisdisplaysthebatterylevelonthe
LCDwithoutturningonthecamera.
IfyourcameradoesnothaveanLCDdisplay,
firstconnecttothecamera’sWiFi.Thenopen
MatterportCaptureontheiPadtoseethe
camera’scurrentbatterylevel.
UserGuide-ScanaSpace(Camera&Capture) 5
CheckavailablespaceoniPad
Werecommendatleast8GBoffreespaceontheiPadtoscanseveralspaces
andkeepagenerousmarginforyouriPad.
Mostpropertiescanbecapturedin100scansorless,whichisabout2to3GB.
Ifyoursiteisparticularlylarge(bynumberofscans)thenjudgeappropriately.
TochecktheavailablestoragespaceonyouriPad,firstopenSettingsiniOS(greygearicon).
TapGeneral>Storage&iCloudUsage.
TapManageStoragefordetailsabouteachapp’susage.
 
UserGuide-ScanaSpace(Camera&Capture) 6
DeletingmodelsfromMatterportCapture
IfyouneedtodeleteoldmodelsfromMatterportCapture:
Beforedeletingamodelrememberto:
- Markallwindowsandmirrors
- Trimexcessforacleanlook
- Scantheentirespaceasdesired
- UploadtoMatterportCloudforprocessing
- ReviewtheModelinDollhouseandFloorplanViewforacleanlook
- TourthemodelinShowcaseandcheckforinvisibleobstacles
- TourmodelcompletelyinWorkshop'sMeshViewtocheckwindow
andmirrormarkings,trimmarkings,doorsthatmightblock
movement,andmissingareasthatmightneedrescanning.
IfyoudeleteamodelfromyouriPad,youCANNOTrecoverit.
Ifthereisanissueyouwillhavetogobackandrescanthespace.
DeletingamodelfromtheMatterportCaptureappdeletestherawscandataforthatmodel.
ThefinalprocessedmodelisstillavailableinMatterportCloudforeditingandsharing.
Donotdeletemodelsprematurely.Onlydeletemodelsyou’veuploaded,edited,shared,and
yourcustomersarecompletelyhappywith.
TodeleteamodelfromyouriPadopenMatterportCaptureandtapEdit>(tapthemodelto
delete
)>Delete>DeleteItem.Theappwillwarnyouifthemodelhasn’tbeenuploadedyet.
WerecommendagainstrelyingonAppleiCloudtobackupyourscandata.
UserGuide-ScanaSpace(Camera&Capture) 7
2)Stagethesite
Preparethespace
-Clean,organize,andarrangethespaceasyouwantittoappearinthefinalresult.
-Hideanythingyoudon’twantseensuchaspersonalorprivateitems.
-Keepdoorscompletelyopenorclosedforthedurationofthescan.
- Acloseddoorshouldmeanthatyouaren’tscanningthatroom.
- Usedoorstopstoavoidunintentionalmovement.
- Ifyouneedtopropadoordosoata45°angle.
Avoidmodificationswhilescanning
-Donotmoveanyobjectswhilescanning(chairs,doors,furniture,etc).
-Keepoutmovingobjectslikepetsandpeople.
Adjustlighting
-Turnonallthelightsyouwantbeforestarting.
- Makesurethespaceiswelllit.Youcan’tscanadarkroom.
- Avoidcastingashadowofthetripodorcamera.
- TheMatterportProCameracomeswithHDR(highdynamicrange)tohelp
balanceunevenlighting,butit’sbesttoavoidextremelightdifferences.
-Minimizebright,directsunlightintothepropertywhenpossible.
- Timeyourvisitappropriatelyoruseshades.
- Spaceslitbybrightsunlightcanbescannedbutcanresultinpoor3Dgeometry
(holesintheFloorplanVieworDollhouseView).
- Donotperforma3Dscanindirectsunlight(outsideorpointedatthesun).
Planyourpath
-Walkthroughthespaceandmakeaplanofwhereyouwillplacethecamera.
-Makeadditionalscansatpointsofinterestwherevisitorswantmoredetails.
- RefertoChoosingthenextscanlocation
formoredetails.
UserGuide-ScanaSpace(Camera&Capture) 8
3)Setupyourequipment
Mountthecamera
Openthetripodandadjustthelegssothemiddleofthecameralensesisatapproximatelyeye
level(5ft6inor1.67m).Remembertolockthetripodlegs.
Attachthequick-releaseclamptothetripod.Makesurethetripodisaslevelaspossible.
Usealeveloreyeballitthebestyoucan.Checkthatalltripodlegsarethe
samelength.Spinthecameramanuallytoensurealevelcamera.
Mountthecamerabyslidingtheadapterplate(onthebottomofcamera)intothequickrelease
clamponthetripod.Tightentheclamptoensureastrongconnection.
Checktheconnectionperiodicallywhilescanningasite.Theclampmay
becomelooseandcausethecameratofall.
Visitsupport.matterport.comforalistofrecommendedtripodsandmounts.
UserGuide-ScanaSpace(Camera&Capture) 9
Turnonthecamera
Pressthepowerbuttononthebackof
thecamera.Waitforittoturnsolid
blue.Thiscantakeuptoaminute.
WhentheWiFisymbolstartsblinking
youarereadytoconnectthecamerato
theiPad.
ConnectcameratoiPad
GotoyouriPadsettingsandturnonWi-Fi.Bluetoothisnotnecessary.
InChooseanetwork…tapon“Matterport[SerialNumber]”.Thecamera’sserialnumberis
locatedonthebottomofthecamera.
OpenMatterportCapture.Youshouldseethecamera’snameandbatterylifeindicator.
Youarenowreadytoscan!
UserGuide-ScanaSpace(Camera&Capture) 10
4)Scanthespace
Startscanning
Placethecameraatyourfirstscanlocation.Youcanstartanywhereinthespace.
OpenMatterportCaptureonyouriPad.
OnthehomescreentapCreateaNewModel.
Enterthemodel’snameandotherinformation.Youcanchangethis
informationlater.
Moveyourselfoutofthecamera’sfieldofview.Youcanhidebehindawallorwalkbehindthe
cameraasitrotates.
TaptheblueScanbuttononyouriPadtobeginscanning.
Youmayhavetowaitforthecameratofinishwarmingup.
Yourcamerawillmakeafull360°rotationandthentransferthescandata
totheMatterportCaptureapp.
Ifsomeonemovesintotheframewhilescanning,taptheXinthetop-right
tocancelthescan.Youcanalsopressthebuttonbelowthepowerbutton
ontheMatterportCameratocancelascan.
Ifyoudon’thearanysoundsincreasethevolumeonyouriPad.Checkthe
settingsmenuwithinMatterportCapturetomakesureSoundsareon.
UserGuide-ScanaSpace(Camera&Capture) 11
MatterportCapturewillprocessthescandataandcreateapreviewofthespaceontheright.
Thepreviewpaneisasimpletop-downviewofthespace.
referstofirstscanyoutook.
Similarly,a iconwouldrefertothesecondscan,andsoon.
Deletedorunalignedscanswillnotappearinthepreview,butwill
increasethescancount.ThescannumberinWorkshopwillbedifferent
fromthescannumberintheCaptureapp.
Blackareasare‘shadows’--areasthatwerenotcapturedbythatscan.
Thecameradoesnotscanallthewaytothefloortoavoidcapturingthe
tripodlegs.Youcanseethisintheblackcirclearound1inthepicture
above.Yournextscanshouldbewithinaline-of-sighttoapreviousscan
tocapturethisarea.
Markwindowsandmirrorsimmediatelyaftereveryscan.Thisreduces
alignmenterrorsandimprovesthequalityofthefinishedmodel.
UserGuide-ScanaSpace(Camera&Capture) 12
Choosethenextscanlocation
Movethecamera
-Placethecamera5to8ft(1.5to2.5m)fromapreviousscan.Themaximumdistance
canbelessdependingonthespace.
-Maintainaclearlineofsighttoapreviousscan.
- Keepcamera2ftawayfromwallsandobjectstoavoiddistortion,slices,andwarps.
- Scanbeforeadoorandafterenteringbutnotinsideornearadoorframe.
- Whenpossible,scaninaclean,cleargridpatternforaprofessionallook.
Planyourpath
- Followanormalwalkingpaththroughthespace.
- Placethecamerawhereapersonwouldnormallystand.
- Usuallythismeansavoidingcorners,walls,anddoorframes.
- Scanatnaturalpointsofinterestwithinthespace.
- Makeadditionalscansatpointsofinterestwhereavisitorwouldwantmoredetails.
Outdoors
- Scanningoutdoors(3Dscanningfordepthdata)isnotsupported.
- Ifyoumustscanoutdoors,scanduringciviltwilight.Thisisabout30minutesbefore
sunriseand30minutesaftersunset,wherethesunisbelowthehorizonbutyoucanstill
seeoutside.
Completion
- Performextrascansto“fillintheblackspaces”onthepreviewasmuchaspossible.
Extrascanscapturemore3DdataforamorecompleteDollhouseView.
-Useveryloworveryhighscans(raise/lowerthetripodasmuchaspossible)toscan
over,under,oraroundobjectsliketablesandstatues.Thisfillsinthemeshforabetter
3Dmodel.Remembertodoafull-heightscantheretoo.
-HideextrascansinWorkshopsotheyareinaccessibleinInsideView.
Youcanmovethecamerato
thenextscanlocation.
TransferringdatatoiPad.Ok
tomovecamera.Donotturn
offWiFioniPad.
Youcanscanagain.
TaptheScanbuttonontheiPadtoscanagain.Repeatuntilyouhavescannedtheentirefloor.
Movetothenextfloorandcontinueuntilyouhavescannedtheentirespace.
UserGuide-ScanaSpace(Camera&Capture) 13
Markwindows&mirrors
ReduceerrorsandimprovethefinishedqualitybyusingtheWindows,Mirrors,andTrimtools.
Markwindowsandmirrorsimmediatelyaftereveryscan.Thisreduces
alignmenterrorsandimprovesthequalityofthefinishedmodel.
Usethepinch-to-zoomgesturetozoominonthepreviewpane.TapMarkFeatures.Choosethe
appropriatefeature.Inthepreviewpanetapanddragtheindicatortothecorrectspot.
UserInterfaceTips
- Toextendorrotatealinesegment,tapanddraganendpointasdesired.
- Tomoveanentireline,tapanddragthemiddleofthesegment.
-Tapthemiddletoswapthelabel(reversethemarking’sorientation).
-Tapthemiddletodeletethemarkup.
- Whenusingpinch-to-zoombecarefulnottomodifyothermarkings.
RememberyouhavetotapMarkFeaturesfirsttoeditmarkings.
UserGuide-ScanaSpace(Camera&Capture) 14
Windows
- Makesuretheinsidedirectionispointedtherightway.
- Noneedtomarkinteriorglassdoorsaswindows.
- Markexteriorglassdoorsaswindowsonlyifyouwillnotopenandscanoutside.
Donotmarkwindowsandmirrorsabovedoorways.
Windowandmirrormarkingscreatean‘invisiblewall’thatimpedes
movementinthe3DSpace.
Mirrors
- Covertheentirelengthofthemirrorplusafootor
twoextra,aslongasitdoesnotcoverthehallwayor
thewall.
- Markotherhighlyreflectivesurfacessuchasflat
screenTVsonwallsandstainlesssteelrefrigerators.
- Markingmirrorsisveryimportanttoreduce
alignmenterrorsandhaveanaccurate,complete
DollhouseView.
- Thequality,navigability,anduserexperienceis
moreimportantthanattemptingtohideashotof
thecamera/tripodinthemirror.
UserGuide-ScanaSpace(Camera&Capture) 15
Trim
- Thetrimtoolisusuallynotnecessaryifyouhavebeencorrectlymarkingwindowsand
mirrorsalongtheway.
- Usethetrimtoolasabackuptooltoeliminateunwanteddepthdata(spray).
ThisisimportantsotheDollhouseViewdoesnotcontainartifactsorjaggededges.
- Trimmingislikecroppingfortwodimensionalimages.
-Trimjustoutsidethewall,notdirectlyonthewall.Youmighttrimthewallout
ofthemodel.
- AnythingoutsidethetrimlinewillnotappearinDollhouseVieworFloorplanView.
 
UserGuide-ScanaSpace(Camera&Capture) 16
FAQ(FrequentlyAskedQuestions)
HowmanyscansshouldItake?
- Scanuntilyou’vecapturedeverythingyouwanttoshare.
- Scanatnaturalpointsofinterest.
- Doadditionalscanswherepeoplewantmoredetails.
-Scanatleasttwiceineveryroom,evensmallrooms.
-Scanforcompletiontofillinblackareasonthepreview.
- Mostsitescanbedoneinlessthan100scans.
- Processingtimeincreaseswiththenumberofscans.Inaddition,very
largemodelscanbeslowtoloadinMatterport3DShowcase.
- Themaximumsupportednumberis200scansorabout10,000ft2.Sites
nearing200scanscantake24-48hourstoprocess.Considersplitting
thesiteintotwoormoremodels.
DoIneedtoscanasiteinasingle,connectedpath?
-Notnecessary.Attheendofyourvisitifyouwanttoaddanewroomorget
moredetailinapreviousroomjustgobackandscanagain.
- MakesureyouselecttherightfloorintheMatterportCaptureapp.
- Youmayneedtoscanagainatanexistingscanlocationto“pickupthe
scantrail”sotheapprecognizestheareaandalignsproperly.
- Eachscanshouldbewithinaline-of-sightofapreviouslycompletedscan.
CanIdeleteascanlocation?
- Youmaywanttodeleteascanif:
- Anobjectmovedandthescandidnotalign.Considerdeletingmorescans.
- Movementsuchasaperson,dog,door,etcinthecamera’sframe.
- Todeleteascan,chooseEditScansintheleftsidebar,tapmultiplescans,and
thentapDeleteXscans.Confirmyouwanttodelete.Themapmaytakesome
timetoredraw.
- YoushouldtakeandkeepextrascansforafullandcompleteDollhouseView.
- RefertoScanningforCompletion
formoredetails.
UserGuide-ScanaSpace(Camera&Capture) 17
Scanningmultiplefloors
Onceyouhavecompletelyscannedanentirefloor,takeascanatthebottomofthestairs
(Aintheillustrationbelow).
Scanupthestairs,makingsurethateachscaniswithinaline-of-sighttothepreviousscanand
aboutfivefeetawayfromthepreviousscan(Binillustration).
Straightrun(standard)stairs
Stairswithasimplelanding
Whenyoureachthetopofthestairs(Cinillustration)addanewfloor.
InMatterportCapturetapFloor1thenAddnewfloor…
EnterthenameofthefloorandtapCreate.
UserGuide-ScanaSpace(Camera&Capture) 18
Whenyoumakeanewfloor,thepreviewwillbeempty.Thisisnormal
behavior.Itmeansyoudonothaveanyscandataforthisflooryet.
Continuescanningthenewfloorasnormal.
Stairsalwaysbelongtothefloorbelow.
 
UserGuide-ScanaSpace(Camera&Capture) 19
Tipsformultiplefloors
Remembertomarkanywindowsandmirrorsonthestaircase.
Sunkenlivingroomsbelongtothefloortheyareclosestto.
Splitlevels(levelshalfwaybetweentwofullfloors)belongtothefloorbelow.
Youcanmovescanstootherfloors.Fromthehomescreentap
Edit>(tapthescanstomove)>MovetoFloor>(whichfloor)
Ifyouwanttogobacktoapreviouslycompletedfloorandaddmorescans,tap
theFloormenu,thefloorname,andthenstartscanning.Thisisimportantsince
alignmentisdoneonaper-floorbasis.Rememberthatyournewscanshould
bewithinaline-of-sightofapreviousscan.
Tofurthermanipulatefloors,tapEditatthetopofthe
FloorScreen.
Todeleteafloortaptheredcircle.
Torenameafloortapthefloorlabel.
Toreorderafloortapandholdthethreebarsonthe
right.
TapDonewhenfinished.
UserGuide-ScanaSpace(Camera&Capture) 20
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