Contacta STS-K002L-G User guide

Brand: Contacta

Model: STS-K002L-G

Type: User guide

This manual is also suitable for

Installation &

User Guide

February 2022

Speech Transfer System

Bridge Bar Kit | Surface Mounted Kit | Flush Mounted Kit |

Slimline Bridge Bar Kit | Curved Microphone Kit | Dual Overhead Speaker Kit

Contents

Product Overview

Components

Installation Instructions

Speaker & Microphone Kit Installation

  StaSideInstallation

Customer Side Installation

- Bridge Bar Kit

- Surface Mounted Kit

- Flush Mounted Kit

- Slimline Bridge Bar Kit

- Curved Microphone Kit

- Dual Overhead Speaker Kit

Hearing Loop Installation

 AmplierSetup

Using the System

Troubleshooting

Contactahasapolicyofcontinuousproductdevelopment,andthereforesmallspecication

changesmaynotbereectedinthismanual.Images,labels,packaging,accessoriesandproduct

coloursaresubjecttochangewithoutnotice.

Product Overview

Components

Speech transfer systems provide assistance for clear communication where

normal speech is impaired by use of glass, a security screen or other similar

barriers.

There is a hearing loop facility included, providing additional assistance for

hearingdevicewearers.

1. Installation and User Manual

2. Amplier

3. Hearing Loop Sticker

4. IEC Lead

5. PowerSupply

6. HearingLoopAerial

7. MountingBracket

There will also be one of the following speaker and microphone kits:

• Bridge Bar Kit (see page 4)

• Surface Mounted Kit (see page 4)

• Flush Mounted Kit (see page 5)

• Slimline Bridge Bar Kit (see page 5)

• Curved Microphone Kit (see page 6)

• Dual Overhead Speaker Kit (see page 6)

Fixing Kit:

• Adhesive Clip x 10

• No.6x1/2”CountersunkScrewsx15

• P-Clips x 6

General Components

Speaker & Microphone Components

Speaker and Microphone Kits

Bridge Bar Kit - STS-K001L-G/B

(For installation see page 9)

Surface Mounted Kit - STS-K002L-G/B

(For installation see page 11)

1. StaMicrophone

2. Bridge Bar

1. StaMicrophone

2. Surface Mounted Speaker and Microphone

Flush Mounted Kit - STS-K003L

(For installation see page 12)

Slimline Bridge Bar Kit - STS-K060

(For installation see page 14)

1. StaMicrophone

2. Slimline Bridge Bar

1. StaMicrophone

2. Flush Speakers and Microphone

Curved Microphone Kit - STS-K035-B/B-RH/G-RH/G-LH

(For installation see page 16)

Dual Overhead Speaker Kit - STS-K015-01

(For installation see page 17)

1. StaMicrophone

2. Curved Speaker and Microphone

1. StaMicrophone

2. Recessed Bridge Bar

3. Dual Overhead Speakers

Werecommendthatinstallationiscarriedoutbyaqualiedengineer,

adheringtorelevantstandards.

Checkthecontentsoftheboxtofamiliariseyourselfwiththecomponents.

Thestamicrophoneandampliershouldbeinstalledonthestasideofthe

counter.Thecustomerspeakerandmicrophonekitsshouldbeinstalledon

thecustomersideofthecounter.

Follow all relevant instructions in the following order:

1. Speaker&MicrophoneKitInstallation.

  a.StaSideInstallation(seepage8).

  b.CustomerSideInstallation(seepage9).

2. HearingLoopInstallation(seepage18).

3. AmplierSetup(seepage19).

4. UsingtheSystem(seepage21).

Installation Instructions

A basic toolkit recommended to install the system will include:

There may be a need for a router when installing the Flush Mounted Kit, and a

hacksawfortheBridgeBarKitorSlimlineBridgeBarKit.

• Pliers

• Tape Measure

• Pencil or Marker Pen

• Torch

• Cable Ties

• Electrical Insulation Tape

• Trunking

• Screwdrivers(FlatorBlade2.5mm

and Phillips Head PH2)

• Battery or Mains Drill

• Drillbits: 2mm, 3mm, 5mm and 7mm

• Allen Key Set

• Cable Tacking Gun (10mm)

• WireCutters/Strippers

Recommended Tools

1. Placethestamicrophoneonthestasideofthecountertop,ensuring

thatitdoesnotcauseanobstructionandisasclosetostaaspossible.

2. Placetheamplierunderthestacounter,ensuringthatitwillnot

obstructstawhentheyaresitting.

3. Markthefourxingpointsfortheamplierunderthecounter.

4. Drillandxtheamplierinplaceusingthesuppliedscrews.

5. Usethecablemanagementholeinthecountertorunthesta

microphonecablebacktotheamplier.Ifthereisnotalreadyacable

managementhole,drillinasuitablelocationneartherearofthecounter.

6. Installtheamplier’spowersupplyclosetoapowersocketoutletusing

thesuppliedmountingbracketandxingscrews.

Fixing points

StaSideInstallation

Speaker & Microphone Kit Installation

Amplifier Connections

After all relevant components have been installed, connect all green plugs to

thesocketsattherearoftheamplierfollowingthelayoutdetailedbelow.

LED connection or alert tone (if required)

Stamicrophoneconnection

Customer microphone connection

CondenceLED(ifrequired)forstatusalerts

and fault detection

Hearing loop aerial

Line in connection for

external audio source

Staspeakerconnection

Customer speaker connection

Power input

connection

Use power supply

through ground

supply only

Ifremovinganygreenconnectorsforfeedingcablesthroughholes,ensureallareretted

atthecorrectpolaritybeforeconnectiontotheamplier.Itisrecommendedtotake

photosasarecordbeforetakinganycablesapart.Thisistoensureproperreconnection;

incorrectwiringmayimpactperformance.

3. Ifthebridgebarneedstobenarrowed,calculatethewidthrequired

(minimum: 450mm) with the following steps:

a. Locatetheallengrubscrewsonthemountingbracketandloosen

themtoallowthebracketstoslidealongthetube.

b. Slidethebracketsinwardsuntilthedesiredwidthisobtained.Ensure

themicrophonestemisanequaldistancefrombothbrackets.

c. Ifnecessary,useahacksawtocutthebridgebartothecounter’s

requiredlength.Becarefultoavoidanydamagetowiring.

d. Ensurethebracketsareinthedesiredlocationandre-tightenthe

grubscrews.

4. Placethemountingbracketsadjacenttoeithersideofthepass-through.

Theyshouldbeapproximately2-3mmawayfromthescreen.

1. Place the bridge bar on the counter top in a central location over the

pass-throughtray.

2. Disassemble the speaker pods by undoing the screws and removing the

housing.

Customer Side Installation

Bridge Bar Kit

Cable

holes

Housing

xingpoints

Allen grub

screws

Allen grub

screws

Fixing points

5. Markthefourxingpointsandtwocablemanagementholestobe

drilled.

6. Ensuretherewillbeaccesstoretrievethecables,thendrilltheholes.

7. Fixthespeakerpodstothecounterandfeedthewiringthroughthe

cablemanagementholes.

8. Retthehousingusingthescrewspreviouslyremoved.

9. Routeallthecablingneatlytotheamplierlocationonthestaside.

1. Place the speaker and microphone pods on the customer side of the

countertop.

2. Disassemble the speaker and microphone pods by undoing the screws

andremovingthehousing.

3. Place the mounting brackets adjacent to either side of the

pass-throughtray,atleast2-3mmawayfromthescreen.

4. Markthefourxingpointsandtwocableholestobedrilled.

5. Ensuretherewillbeaccesstoretrievethecablesanddrilltheholes.

Surface Mounted Kit

Fixing points

Housing

xingpoints

Cable holes

6. Fixthespeakerandmicrophonepodstothecounter,andfeedthewires

throughthecablemanagementholes.

7. Retthehousingwithpreviouslyremovedscrews.

8. Routeallcablingneatlytotheamplierlocationonthestaside.

4. Usearoutertocutouttwoareasfortheushmountedspeakerand

microphonepods,routedtoadepthof1.5mm.

1. Check that there is at least 50mm of free space below the customer side

ofthecountertopforthespeakerandmicrophonepods.

2. Ensurethereisaccesstothewiringunderthecounteronceinstalled.

3. Mark the cut-out dimensions in the diagram below onto the counter top

twice,adjacenttoeithersideofthepass-throughtray.Therecommended

distancebetweeneachcut-outmarkingis500mm.

Flush Mounted Kit

Speaker and microphone pod

container cut-out

52 54 6515

97.5

120

107

Recess (hatched)

Cut-out

5. Markthefourxingpointsper

cutoutanddrilltheholes.

6. Runthecablesfromthepods

throughthecountertop.

7. Securebothpodstothe

counter using the screws

provided. Fixing

points

Fixing

points

8. Routeallthecablingneatly

totheamplierlocationonthestaside.

1. Place the bridge bar on the counter top in a central location, positioned

overthepass-throughtray.

2. Disassemble the speaker pods by undoing the screws and removing the

housing.

3. Place the mounting brackets on the counter top an equal distance to the

centreofthepass-throughtray.

4. Place the stainless steel bridge bar strip between the brackets with each

endlayingslightlyinsidethebrackets.

5. If the bridge bar needs to be narrowed, use a hacksaw to cut it to the

requiredlength.

6. Markthefourxingpointsandtwocablemanagementholestobe

drilled.

7. Ensure there will be access to retrieve the cables and then drill the pilot

holesforthexingscrews.

8. Test the complete assembly by placing it in its intended position,

ensuringitsitsatagainstthesurfaces.

Slimline Bridge Bar Kit

Cable

hole

Fixing

points

Housing

xingpoints

Cable

hole

Housing

xingpoints

Fixing

points

9. Placethemicrophoneassemblyontheglassscreenusingthebridgebar

stripasapositioningguide,ensuringthemicrophonestemisvertical.

10. Laythemicrophonecableinthegrooveonthebackofthebridgebar

stripandfeeditbacktooneofthebrackets.

11. Carefullyadherethebridgebarstriptothescreenframe,ensuringthe

microphonecablestaysinitsgroove.

12. Feedthewiringthroughthecablemanagementholes.

13. Retthehousingusingthescrewspreviouslyremoved.

14. Routeallthecablingneatlytotheamplierlocationonthestaside.

1. Placethemicrophoneandspeakerunitonthecustomersideofthe

countertop.

2. Disassemblethecustomerpodbyundoingthescrewsandremovingthe

housing.

3. Placethemountingbracketonthecounter:

Curved Microphone Kit

Cable

hole

Fixing

points

Housing

xing

points

a. Ifthemicrophonestem

curves to the left, place

the pod to the right of the

pass-throughtray;ifthestem

curves to the right, place it to

theleft.

b. Ensurethemicrophoneis

positioned centrally over the

pass-throughtray.

4. Markthefourxingsholesand

thecablemanagementhole.

5. Ensuretherewillbeaccesstoretrievethecablesandthendrilltheholes.

6. Fixthecustomerpodtothecounterandfeedthewiringthroughthecable

hole.

7. Retthehousingusingthescrewspreviouslyremoved.

8. Routeallthecablingneatlytotheamplierlocationonthestaside.

Dual Overhead Speaker Kit

b. Checkthecableroutetotheampliersituatedunderthecounter.

Ensure there is access through the counter top and suitable cable

length.Ifneccesary,drillacableholethroughtherearofthe

counterorextendcables.

c. Mark2xxingpointstoattachtheoverheadspeakers.

d. Drillpilotholesandattachthespeakerbracketassemblyusing

suppliedscrews.

e. Routethecablefromthespeakerbacktotheamplierinaneat

andtidyfashion,usingcablecontainmentwhererequired.

f. Repeattheabovestepsonthecustomersideofthecounter.

2. Positionthebridgebaruniton

the customer side of the counter

top, in a central location over

thepass-throughtray.

3. Ensurethemicrophoneand

bridgebarareatagainstthe

screen.

4. Markthe2xingpointsand1

cableholereadyfordrilling.

Fixing

points

1. Installtheoverheadspeakers:

a. Findalocationonthestaside

directly above the pass-through

tray.Ensurethereissuicient

space and no glass behind the

drillinglocation.

5. Drillxingpointsandacable

hole and attach the assembly

withthesuppliedscrews.

7. Feedwiringthroughthecableholebacktotheamplier.

8. Attachthebridgebarcoverusingtheprovidedxingpointsandscrews,

carefullyavoidingdamagetowiring.

Fixing

points

Bridge Bar cover

xingpoints

Cable

hole

Cable

hole

Theaerialshouldbexedunderthedesk-toporcountercentrallyonthe

customer side, one half mounted horizontally under the counter and the other

halfmountedvertically,facingthecustomer(asintherstscenariobelow).

Position the aerial under the counter using either the provided P-clips

oranotherxingmethodofyourchoice.Seethediagrambelowfor

recommendedpositioning.

Aistheoptimumlayoutforacounterhearingloop.

B and C are acceptable only if A is not possible and the layout is aligned so

thatthemagneticeldwillbedirectedtowardsuser’sheadheights.

Ensureallhearingloopsignageisdisplayedclearly.

XX

Hearing Loop Installation

A B C

AmplierSetup

Ouramplierprovidesfullopenduplexcommunicationandiscompatible

withallofourspeechtransfersystems.Itfeaturesindividualdisplaysforsta

orcustomeradjustmentsandindividualfaultlightsforeasyfaultdiagnosis.

Vol In Status

Vol Out STS-A31

CO2

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Overview of Front Panel Buttons

Volume In

Increase and decrease

Volume Out

Increase and decrease

Settings

On/Off

Vol In Status

Vol Out STS-A31

CO2

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Vol In Status

Vol Out STS-A31

CO2

contacta

Vol In Status

Vol Out STS-A31

CO2

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Save and exit engineers mode

Move to the next setup area

Beforeenteringengineersmode,cyclethepower.Todothiseither:

• Switchthepoweroatthewallsocketandbackonagain,

or,

• Remove the power connector and re-insert it

To enter engineers mode, simultaneously press and release the following

buttons within 20 seconds of cycling the power:

• Settings button

• Volume In increase button

• Volume Out increase button

Theon/oandsettingsbuttonsinengineersmodeoperateasfollows:

Please note:

• Saveandexitengineersmodeaftermakinganyadjustments.

• Theamplierwillautomaticallyexitengineersmodewithoutsavingifno

buttonsarepressedfor2minutes.

Engineer’s Mode

Setup Area 3: Hearing Loop Drive Adjustment (LED 3 flashes)

Increase drive

Decrease drive

Vol In Status

Vol Out STS-A31

CO2

contacta

Vol In Status

Vol Out STS-A31

CO2

contacta

Vol In Status

Vol Out STS-A31

CO2

contacta

LEDs illuminate to

display loop drive

voltage

Iftheamplierdoesnothavealoopattached,turnotheredloopfaultLED

8byadjustingthedrivedowntoo.

Please note:

• Iftheamplierdetectsanerrorinitssettingsmemoryitwillrestoreitself

tofactorydefaultsettings.

Whilstinengineersmode,thereare3editablesetupareas.Youwillalways

entersetuparea1rst.ThegreenVolumeInLEDbarwillashtoindicate

whichsetupareayouarein.

Setup Areas

Setup Area 2: Ducking Adjustment (LED 2 flashes)

Setup Area 1: Maximum Volume Adjustment (LED 1 flashes)

Increase maximum

stavolumelevel

Decrease maximum

stavolumelevel

Increase maximum

customer volume level

Decrease maximum

customer volume level

Increase

ducking level

Decrease

ducking level

Ducking on

(Vol Out LED 1 illuminates)

Duckingo

(VolOutLED1turnso)

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Contacta STS-K002L-G User guide

Brand: Contacta

Model: STS-K002L-G

Type: User guide

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Contacta STS-K002L-G User guide

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