SonicWALL SM 9400 Quick start guide

SonicWall™SuperMassive™9200/9400/9600

GettingStartedGuide

RegulatoryModelNumbers:

1RK28‐0A6–SuperMassive9200

1RK28‐0A7–SuperMassive9400

1RK28‐0A8–SuperMassive9600

Copyright©2017SonicWallInc.Allrightsreserved.

SonicWallisatrademarkorregisteredtrademarkofSonicWallInc.and/oritsaffiliatesintheU.S.A.and/orothercountries.Allothertrademarksandregistered

trademarksarepropert yoftheirrespectiveowners

TheinformationinthisdocumentisprovidedinconnectionwithSonicWallInc.and/oritsaffiliates’products.Nolicense,expressor

implied,byestoppelor

otherwise,toanyintellectualpropertyri ghtisgrantedbythisdocumentorinconnectionwiththesaleofSonicWallproducts .EXCEPTASSETFORTHINTHETERMS

ANDCONDITIONSASSPECIFIEDINTHELICENSEAGREEMENTFORTHISPRODUCT,SONICWALLAND/ORITSAFFILIATESASSUMENOLIABILITYWHATSOEVERAND



DISCLAIMSANYEXPRESS,IMPLIEDORSTATUTORYWARRANT YREL ATINGTOITSPRODUCTSIN CLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTYOF

MERCHANTABILITY,FITNESSFORAPARTICUL A RPURPOSE ,ORNON‐INFRINGEMENT.INNOEVENTSHALLSONICWALLAND/ORITSAFFILIATESBELIABLEFORANY

DIRECT,INDIREC T,CONSEQUENTIAL,PUNIT IVE,SPECIA LORINCIDENTALDAMAGES(INCLUDING,

WITHOUTLIMITATION,DAMAGESFORLOSSOFPROFITS,

BUSINESSINTERRUPTIONORLOSSOFINFORMATION)ARISINGOUTOFTHEUSEORINABILITYTOUSETHISDOCUMENT,EVENIFSONICWALLAND/ORITS

AFFILIATESHAVEBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.SonicWalland/oritsaffiliatesmakenorepresentationsorwarrantieswithrespectto



theaccuracyorcompletenessofth econtentsofthisdocumentandreservestherighttomakechangestosp e cificationsandproductdescriptionsatanytime

withoutnotice.SonicWallInc.and/oritsaffili atesdonotmakeanycommitmenttoup datetheinformationcontainedinthisdocument.

Formoreinformation,visithttps://www.sonicwall.com/legal/.

SuperMassive

GettingStartedGuide

Updated‐February2017

232‐000344‐50RevA

Legend

WARNING:AWARNINGiconindicatesapotentialforpropertydamage,personalinjury,ordeath.

CAUTION:ACAUTIONiconindicatespotentialdamagetohardwareorlossofdataifinstructionsarenotfollowed.

IMPORTANT,NOTE,TIP,MOBILE,orVIDEO:Aninformationiconindicatessupportinginformation.

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

3

1

InthisGuide

ThisSonicWall™SuperMassive™9200/9400/9600GettingStartedGuideprovidesinstructionsforbasicin stallationand

configurationofSonicWallSuperMassiveappliancesinsingle‐unitorHighAvailabilitydeployments.

• Contentsonpage4

• UsingthisGettingStartedGuideonpage7

TheseSonicWallSuperMassiveappliancessupport:

• Upto20Gbpsofhigh‐performancebusinessfirewall

throughput

• Upto5Gbpsofmalwareprotectionandupto11.5Gbpsofapplicationinspectionwithintrusionprevention

• Gatewayandclientservices,includingCaptureAdvancedThreatProtection,applicationmonitoring&control,deeppacket

inspectionoverSSL,contentfiltering,anti‐virus,anti‐spyware,intrusionprevention,SSLVPNandIPsecVPN

access,stateful

highavailabilityandhighavailabilityclustering

Formoreproductinformation,seehttps://www.sonicwall.com/products/sonicwall‐supermassive‐9000.

4

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

Contents

Chapter1 Sectionsincluded:

InthisGuideonpage3 • Contentsonpage4

• UsingthisGettingStartedGuideonpage7

Chapter2 Sectionsincluded:

HardwareOverviewonpage9 • SuperMassivePackageContentsonpage9

• SuperMassiveFrontPanelonpage11

• SuperMassiveBackPanelonpage12

Chapter3 Sectionsincluded:

Initial

Setuponpage13 • DeterminingtheWANTypeonpage14

• SystemRequirementsonpage14

• RecordingConfigurationInformationonpage15

• InitialConfigurationonpage17

• ConnectingtotheInternetonpage20

• TroubleshootingConnectionsonpage23

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

5

Chapter4 Sectionsincluded:

Registering,Licensing,andUpgradingon

page25

• UsingMySonicWallonpage26

• CreatingaMySonicWallAccountonpage26

• RegistrationOverviewonpage27

• RegisteringinSonicOSonpage27

• AlternativeRegistrationOptionsonpage27

• LicensingSecurityServicesonpage29

• ActivatingLicensesUsingaKeyon

page31

• UpgradingFirmwareonpage31

Chapter5 Sectionsincluded:

DeploymentScenariosonpage35 • AdvancedDeploymentScenariosonpage36

• ConfiguringNATModeGatewayonpage40

• ConfiguringaStatefulHAPaironpage41

• ConfiguringL2BridgedModeonpage47

6

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

Chapter6 Sectionsincluded:

SupportandTrainingOptionsonpage51 • CustomerSupportonpage52

• KnowledgeBaseonpage52

• UserForumsonpage52

• Trainingonpage53

• RelatedDocumentationonpage53

• AdditionallySupportedLanguagesonpage53

Chapter7 Sectionincluded:

RackMountingInstructionsonpage55 • RailAssembly

andRackMountingonpage56

Chapter8 Sectionsincluded:

ProductSafetyandRegulatory

Informationonpage61

• SafetyInstructionsonpage62

• Sicherheitsanweisungenonpage64

• 安全說明onpage67

• DeclarationofConformity onpage69

• WarrantyInformationonpage69

• ( 台灣 RoHS)/ 限用物質含有情況標示資訊onpage70

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

7

UsingthisGettingStartedGuide

ThefollowingflowchartillustratesthenecessarystepsintheprocessofgettingstartedwithyournewSonicWallSuperMassive

appliance.

Verify

Pre-Configuration

Requirements

Start Up

Management

Computer

Perform Initial

Setup

Register

Appliance in

SonicOS

Complete

Deployment

Configuration

Create a

MySonicWall

Account

Configuration Process

Registration, Licensing, and Deployment Process

8

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

9

2

HardwareOverview

ThissectiondescribestheitemsshippedwiththeSonicWallSuperMassive9200/9400/9600appliance andprovidesfrontandrear

illustrationsoftheSuperMassive.

• SuperMassivePackageContentsonpage9

• SuperMassiveFrontPanelonpage11

• SuperMassiveBackPanelonpage12

SuperMassivePackageContents

Beforeyoubeginthesetupprocess,verifythatyourpackagecontainsthefollowingitems:

1OneSuperMassiveappliance

2Onerackmountingkit

3OneserialCLIcable

4OneEthernetcable

10

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

5Twopowercords*

6OneSafety,Environmental,andRegulatoryInformationdocument

7OneSonicWallSuperMassive9200/9400/9600GettingStartedGuide

*Theincludedpowercordsareapprovedforuseonlyinspecificcountriesorregions.Beforeusingapowercord,verifythatitis

ratedandapprovedforuseinyourlocation.Thepowercordsare

forACmainsinstallationonly.FieldconversionDCpowercableis

different,seeInstallationRequirementsonpage62formoreinformation.

SuperMassivePackageContents

MissingItems?Ifany itemsaremissingfromyourpackage,contactSonicWallSupportat:

https://support.sonicwall.com/contact‐support

1

4

5

7

3

2

SonicWall SuperMassive 9600

CONSOLE

SDHC

MGMT

X19 X17

X16

X14 X12 X10 X8 X6 X4

1GE1GE

10GE

BYPASS

STATUS

X2 X0

X1X3X5X7

X9X11X13X15

X18

M0

ALARM

TEST

PWR 1 PWR 2

6

SonicWall™ SuperMassive™ 9200/9400/9600

Geƫng Started Guide

Regulatory Model Numbers:

1RK28-0A6 – SuperMassive 9200

1RK28-0A7 – SuperMassive 9400

1RK28-0A8 – SuperMassive 9600

SonicWall™ Products

Safety, Environmental,and Regulatory

InformaƟŽŶ

January 2017

Thefollowing informaƟon comprises the safety, environmental, and regulatory message

applicableto SonicWall products. These messages ensure properhandling and disposal of

theequipment.

Thevarious messages are grouped bylanguage. In general, the languages of the European

Union app ear Įrst and are grouped alphabeƟcally. Non European Union languagesare

groupedtogether towards the back, aŌer the double line.

sonicwall.com | support.sonicwall.com

232 001007 50 Rev A

SonicWallis a trademark or registered trademark of SonicWall Inc. and/or itsĂĸliates in the U.S.A.

and/orother countries. All other trademarks are property of their respecƟve owners.

Theinforma Ɵon in this document is provided in connecƟon with SonicWall Inc. and/orits aĸliates'

products.No license, express or implied, by estoppel or otherwise, to any intellectual property right is

grantedby this document. SonicWall Inc. and/or its aĸliates do not make any commitment to update

theinformaƟon contained in this do

cument.For more informaƟon, visit hƩps://www.sonicwall.com/

legal/.

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

11

SuperMassiveFrontPanel

SonicWall SuperMassive 9600

CONSOLE

SDHC

MGMT

X19 X17

X16

X14 X12 X10 X8 X6 X4

1GE1GE

10GE

BYPASS

STATUS

X2 X0

X1X3X5X7

X9X11X13X15

X18

M0

ALARM

TEST

PWR 1 PWR 2

LCD Screen

Control Buttons

Console Port

USB Ports (2)

SafeMode Button

LED Indicators

X0-X7 (1 GE)

Bypass Status

Access the SonicOS Command Line Interface

(CLI) using the serial CLI cable

For 3G/4G/Analog modem adaptor support

Press and hold until Test LED starts blinking to set the

appliance into SafeMode.

High-speed copper Gigabit

Ethernet ports

Turns on when fail-to-wire

bypass mode is active

Power: Blue: Indicates power supplies are operating correctly

Yellow: Indicates a disconnected power supply

Test: Quick Blinking Yellow: Initializing

Slow Blinking Yellow: SafeMode

Solid Yellow: Test mode

Alarm: Indicates alarm activity in Red LED

M0: Indicates Expansion Module 0 activity in Red LED

Navigates the LCD screen; for

future use

Display screen

1 Gigabit Ethernet Management Interface

SDHC Port

Secure Digital High-Capacity (SDHC) port for

future use

X8-X15 (1 GE SFP)

X16-X19 (10 GE SFP+)

1 Gigabit Ethernet hot-pluggable SFP

interfaces for high-speed ber or copper

Ethernet communication

10 Gigabit Ethernet hot-pluggable ports

*X16, X18, and X19 are designated with a ‘dot’ to signify ports

with a direct uplink to the appliance CPU for maximum

throughput; X17 shares the CPU uplink with X0-X15.

MGMT Port (1 GE)

12

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

SuperMassiveBackPanel

WARNING:PotentialHazardfromFan

Thismanualcontainsspecificwarningandcautionstatementswheretheyapply.PleasereadtheSafetyInstructions

beforeuse!SeeProductSafetyandRegulatoryInformationonpage61.

Expansion Bay

Fans (2)

Power Supplies (2)

For SonicWall-approved

expansion modules

Dual auto-throttling fans for system

temperature control

Dual power supplies for redundant AC power and added reliability

Field conversion is available to convert to DC mains

DC power supplies use dierent input connector and power cables

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

13

3

InitialSetup

ThissectionprovidesanoverviewofavailableWANtypes,asectiontorecordconfigurationinformation,andinitialsetup

informationandprocedures.

• DeterminingtheWANTypeonpage14

• SystemRequirementsonpage14

• RecordingConfigurationInfo rmationonpage15

• InitialConfigurationonpage17

• ConnectingtotheInternetonpage20

• TroubleshootingConnectionsonpage23

14

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

DeterminingtheWANType

BeforeconfiguringyourSonicWallSuperMassiveappliance,

youneedtodeterminethetypeofWANconnectionthatyour

setupwilluse.SonicWallsupportsthefollowingtypes:

•Static—Configurestheapplianceforanetworkthatuses

staticIPaddresses.

•DHCP—ConfigurestheappliancetorequestIPsettings

fromaDHCPserverontheInternet.

•PPPoE

—Point‐to‐PointProtocoloverEthernet(PPPoE)is

typicallyusedwithaDSLmodem.IfyourISPrequires

desktopsoftwarewithaus ernameandpassword,select

NATwithPPPoEmode.

•PPTP—Point‐to‐PointTunnelingProtocol(PPTP)isusedto

connecttoaremoteserver.PPTPtypicallysupportsolder

MicrosoftWindows

implementationsthatrequire

tunnelingconnectivity.

•L2TP—Layer2TunnelingProtocol(L2TP)isusedtotransmit

Layer2dataoverIPorotherLayer3routednetworks.

InternetServiceProviders(ISPs)oftenuseittoenable

virtualprivatenetworks(VPNs)forcustomersoverthe

Internet.Itdoesnotencryptnetworktrafficitself.

IfL2TPis

notavailableintheSetupWizard,youcanconfigureitlater

intheSonicOSmanagementinterface.

SystemRequire ments

Beforebeginningthesetupprocess,verifythatyouhave:

• AnInternetconnection

• AWebbrowsersupportingJavaScriptandHTTPuploads

NOTE:Formoreinformationregardingothersupported

WANtypessuchasWireModeorTapMode,refertothe

SonicOSAdministrationGuide.

SupportedBrowsers

AcceptedBrowser BrowserVersionNumber

InternetExplorer 9.0andhigher

Chrome 18.0andhigher

Firefox 16.0andhigher

Safari 5.0andhigher,runningon

non‐Windowsmachines

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

15

RecordingConfiguration

Information

Usethissectiontorecordyourconfigurationinformation.Be

suretokeepitforfuturereference.

RegistrationInformation

NetworkingInformation

NOTE:ThedefaultMGMTinterfaceIPaddressis

192.168.1.254.

SerialNumber: Recordtheserialnumberfound

onthebottompanelofyour

SuperMassiveappliance.

AuthenticationCode: Recordtheauthenticationcode

foundonthebottompanelof

yourSuperMassiveappliance.

LANIPAddress: SelectastaticIPaddressforyour

SuperMassiveappliancethatis

withintherangeofyourlocal

network.(defaultforX0is

192.168.168.168)

SubnetMask: Recordthesubnetmaskforthe

localnetwork(defaultmaskis

255.255.255.0).Clientdevices

connectingthroughtheappliance

LANinterfaceareassigned

IP

addressesinthisnetwork(default

clientaddressesassignedbythe

SonicOSDHCPserverareonthe

192.168.168.0/24subnet).

WANIPAddress: SelectastaticIPaddressforyour

EthernetWANinterface(X1).This

settingonlyappliesifyouare

usinganInternetServiceProvider

(ISP)thatassignsastaticIP

address.

16

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

AdministratorInformation InternetServiceProvider(ISP)

Information

RecordthefollowinginformationaboutyourcurrentInternet

service:

AdminName: Selectanadministratoraccount

name.(defaultisadmin)

AdminPassword: Selectanadministratorpassword.

(defaultispassword)

Ifyouare

connecting

withDHCP

Noinformationisusuallyrequired.However,

someprovidersmayrequireahostname.

HostName:

Ifyouare

connecting

withaStatic

IPaddress

IPAddress:_____._____._____._____

SubnetMask:_____._____._____._____

DefaultGateway:_____._____._____._____

PrimaryDNS:_____._____._____._____

DNS2(optional):_____._____._____._____

DNS3(optional):_____._____._____._____

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

17

InitialConfiguration

ThediagrambelowillustrateshowtoconnectyourmanagementcomputertotheSuperMassiveapplianceforinitialsetup.

MGMT

SonicWall Appliance

Management Computer

120V AC

(U.S.)

SonicWall SuperMassive 9600

CONSOLE

SDHC

MGMT

X19 X17

X16

X14 X12 X10 X8 X6 X4

1GE1GE

10GE

BYPASS

STATUS

X2 X0

X1X3X5X7

X9X11X13X15

X18

M0

ALARM

TEST

PWR 1 PWR 2

M

G

M

T

X19

9

19

18

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

Thefollowingsectionsprovideinitialconfigurationinformation

andinstructionsforconnectingyourSonicWallSuperMassive

applianceforinitialsetup:

• ConnectingtotheMGMTPortonpage18

• ApplyingPowertotheSuperMassiveonpage18

• SuperMassiveLEDActivityonpage18

• UsingtheSetupWizardonpage19

ConnectingtotheMGMTPort

TheMGMTportisadedicated1gigabitEthernetinterfacefor

appliancemanagementandSafeModeaccess.

1UsingtheprovidedEthernetcable,connectoneendof

thecabletothecomputeryouareusingtomanagethe

SuperMassiveappliance.

2ConnecttheotherendoftheEthernetcabletothe

MGMTporton

yourSuperMassiveappliance.

ApplyingPowertotheSuperMassive

ConnecttheACpowercordsfromtheSonicWallSuperMassive

applianceintoappropriatepoweroutlets.

Forfurtherinformationregardingpowerrequirements,refer

toProductSafetyandRegulatoryInformationonpage61of

thisdocument.

SuperMassiveLEDActivity

ThePowerLEDsonthefrontpanelilluminatebluewhenthe

applianceispoweredon.

TheTestLEDorAlarmLEDmayilluminateandblinkwhilethe

applianceperformsaseriesofdiagnostictests.Whenthese

LEDsarenolongerilluminatedandthePowerLEDsremain

steadilylit,theSonicWallSuperMassive

applianceisreadyfor

configuration.Thistypicallyoccurswithinafewminutesof

turningonthepower.

IftheTestorAlarmLEDsremainlitaftertheSuperMassivehas

completedpoweringon,restarttheapplianceby

disconnectingthepower,waiting1minute,andthen

connectingthepoweragain.

Fora

connectedMGMTorX0‐X7port,theLinkLEDforthe

portilluminatesgreenoramberdependingonthelink

throughputspeed,indicatinganactiveconnection:

• Amberindicates1Gbps

• Greenindicates100Mbps

• AnunlitleftLEDwiththerightLEDlitindicates10Mbps

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

19

UsingtheSetupWizard

Whenyouarereadytobegininitialsetup,configureyour

managementcomputerwithastaticIPaddressonthe

192.168.1.0/24subnet,suchas192.168.1.20.Thisallowsyour

computertoconnecttoSonicOSviatheMGMTinterface.

ToconfigureinitialsettingsusingtheSetupWizard:

1Withyourcomputer connectedtotheapplianceMGMT

port,startyourwebbrowserandnavigatetothe

defaultMGMTinterfaceIPaddress:

http://192.168.1.254

Theinitialscreendisplaystheoptionstolaunchthe

SetupWizardorconfiguretheappliancemanually.

2LaunchtheSonicOSSetupWizardbyclickingthefirst

herelink.Thiswizard

helpsyouquicklyconfigurethe

SonicWallappliancetosecureyourInternet

connection.

3Followtheon‐screenpromptstoconfiguretheadmin

passwordandnetworksettings.

IfaDHCPserverisavailableonthenetwork,thewizard

requestsIPsettingsfromit.YoucanclickNexttoaccept 

theseorclick

ManualConfigtoenterastaticIPaddress

andothernetworksettings.

IntheManualConfigurationscreen,clickRetryto

reverttoDHCP,orenteryourownsettingsandthen

clickNext.

NOTE:Besuretodisablepop‐upblockingsoftware,or

setyourwebbrowsertoallowpop‐upsandcookies.

20

SonicWallSuperMassive9200/9400/9600GettingStartedGuide

4Oncecompleted,clic kDoneintheSetupComplete

screen.

5ContinuetoConnectingtotheInternetonpage20to

connecttheapplianceforInternetaccess.

Then,refertoRegistering,Licensing,andUpgradingon

page25tobegintheregistrationprocess.

ConnectingtotheInternet

Afterinitialsetupiscomplete,physicallyconnectthe

SuperMassiveLANandWANinterfacestotheappropriate

networkdevicesinyourenvironmenttoprovideaccessto

externalnetworksortheInternet.

ConnectingtheLANPort

1 ConnectoneendofanEthernetcabletoyourlocal

networkswitchorothernetworkingdevice,ortoyour

computer.

2 ConnecttheotherendoftheEthernetcabletotheX0

(LAN)portonyourSonicWallSuperMassiveappliance.

ConnectingtheWANPort

1 ConnectoneendofanEthernetcabletoyourInternet

connection.

Ifyouhavearouter,DSLmodem,orcablemodem,

connecttheEthernetcabletoaLANportontherouter

ormodem.

NOTE:Internetconnectivityisneededforthe

recommendedproductregistrationprocess.Forinitial

Internetaccess,connectyourcomputertotheLAN

subnet.

YoucannotreachtheInternetorotherexternal

destinationswhileconnectedtotheMGM Tinterface

withoutfirstconfiguringadefaultgatewayinits

interfacesettings.

SonicWALL SM 9400, SM 9200, SM 9600 Quick start guide

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