Barco QAWeb Enterprise User guide

User Guide - QAWeb Enterprise

Portal

Release 2.6

K5902166 / 00

Mar 04, 2021

CONTENTS

1 Links to documentation 1

2 System requirements 3

2.1 Web Browser requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.2 Agent and network system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3 Portal overview 5

3.1 Logging in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3.2 Resetting your password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3.3 Navigation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3.4 Current user prole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3.5 PRO features & License Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

4 Dashboard 9

4.1 About the dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

4.2 Customizing the dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

4.3 Widget: Latest incidents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4.4 Widget: Workstation status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

5 Setting up the organizational structure 11

5.1 About the organizational structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

5.2 Room ambient light settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

5.3 Modifying the organizational structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

5.4 Integrating QAWeb 1 workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

6 Assigning workstations to a room 13

7 Managing workstations and displays 15

7.1 The workstation overview page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

7.2 Synchronization of the workstation agent with the server . . . . . . . . . . . . . . . . . . . . . . . 16

7.3 Renaming a workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

7.4 Inspecting calibration and QA tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

7.5 Remote actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

7.6 Managing displays linked to a workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

7.7 Managing the deletion of workstations and displays . . . . . . . . . . . . . . . . . . . . . . . . . 21

7.8 Viewing and creating summary reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

8 User management 23

8.1 Adding new users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

8.2 Modifying users’ details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

8.3 Disabling / enabling users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

8.4 Resending the activation email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

8.5 About the organizational scope and permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

8.6 List of permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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9 Policies 27

9.1 Policies: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

9.2 Calibration Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

9.3 QA Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

9.4 QA policy test types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

9.5 Ambient Light Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

9.6 Managing and applying policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

10 QA Status and Schedule Status 43

10.1 QA Status of individual tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

10.2 Schedule Status of individual tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

10.3 How the task schedule determines the execution time of tasks . . . . . . . . . . . . . . . . . . . . 44

10.4 Workstation-level QA Status and Schedule Status . . . . . . . . . . . . . . . . . . . . . . . . . . 45

10.5 Summary: How to interpret QA Status and Schedule Status . . . . . . . . . . . . . . . . . . . . . 45

11 Email notications 47

11.1 About email notications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

11.2 Enable and congure email notications in your organization . . . . . . . . . . . . . . . . . . . . 47

11.3 Turn on email notications in your user prole . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

12 Reports and result lists 49

12.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

12.2 Task History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

12.3 JC Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

12.4 QA Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

12.5 PDF Summary reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

13 Insights 53

13.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

13.2 Distribution by model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

13.3 Distribution by use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

13.4 Service and warranty status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

13.5 Warranty status by backlight usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

14 Important information 55

14.1 Release notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

14.2 Report a Security Vulnerability / Incident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

14.3 Disclaimer notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

14.4 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

14.5 Copyright notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

14.6 Open source components used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

ii

CHAPTER

ONE

LINKS TO DOCUMENTATION

User guides:

• QAWeb Enterprise Portal user guide (this document) (https://documentation-qaweb.healthcare.barco.com)

• QAWeb Enterprise Agent user guide (https://documentation-qaweb-agent.healthcare.barco.com)

• Supported Barco displays (https://www.barco.com/en/support/docs/TDE10174)

Support:

• QAWeb Enterprise Support page (https://www.barco.com/en/support/qaweb-enterprise)

• Support page: documents and user guides (PDF) (https://www.barco.com/en/support/qaweb-enterprise/docs)

• Support page: Knowledge base (https://www.barco.com/en/support/qaweb%20enterprise/knowledge-base)

General Product information:

• QAWeb Enterprise landing page (https://www.barco.com/qaweb)

• Release notes (https://www.barco.com/en/support/docs/TDE10170)

• QAWeb Enterprise Security and Connectivity FAQ (https://www.barco.com/services/website/en/TdeFiles/Download?FileNumber=TDE10233&TdeType=1&Revision=00&ShowDownloadPage=False)

• Product privacy statement (https://www.barco.com/en/about-barco/legal/privacy-policy/product-privacy-

statement#qawebe)

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User Guide - QAWeb Enterprise Portal, Release 2.6

2 Chapter 1. Links to documentation

CHAPTER

TWO

SYSTEM REQUIREMENTS

2.1 Web Browser requirements

The QAWeb Enterprise Portal is supported on the following web browsers:

• Google Chrome: latest stable release

• Mozilla Firefox: latest stable release

• Microsoft Edge: latest stable release

For optimal viewing experience, we recommend using a display with a minimum resolution of 1280 x 1024 pixels.

For compatibility and security reasons, always make sure to have the latest updates for your web browser installed.

2.2 Agent and network system requirements

Please refer to the QAWeb Enterprise Agent user guide (https://documentation-qaweb-agent.healthcare.barco.com).

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User Guide - QAWeb Enterprise Portal, Release 2.6

4 Chapter 2. System requirements

CHAPTER

THREE

PORTAL OVERVIEW

3.1 Logging in

To log in to the QAWeb Enterprise Portal

1. Navigate to https://qaweb.healthcare.barco.com

2. Click Log in

3. Enter your email and password

4. Click Log in

Note: To be able to log in, your organization and username must already have been created.

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User Guide - QAWeb Enterprise Portal, Release 2.6

3.2 Resetting your password

If you have forgotten your password, it can be reset via email.

Contact your organization administrator if you don’t know which email address was used for your account, or if your

account has been disabled.

To reset your password:

1. Navigate to https://qaweb.healthcare.barco.com

2. On the welcome screen, click the Log in button

3. On the screen where you are asked to enter your email and password, click Forgot password?

4. Enter your email

5. Click Send. You should receive a password reset email shortly.

6. Click the password reset link in the email.

7. Enter your email and choose a new password.

8. Click Send.

9. When the ‘Password changed successfully’ message is shown, click login to login to QAWeb Enterprise

Web Client with your new password

Note: The password reset email is only valid for one hour. If you did not reset your password in time, repeat the

steps described above.

3.3 Navigation overview

The Dasbhoard is your starting point for working with the QAWeb Enterprise Portal and is the rst page you’ll see

after you log in. It contains the following main elements:

• The QAWeb Enterprise logo in the upper left corner of the screen. Click this logo to go to the homepage at

any time.

• The top header menu, with links to:

– Dashboard: Provides a quick overview of your organization

– Assets: Provides technical and IT-focused information about assets in your organization

– QA: Displays Quality Assurance related information about your assets

– Administration: Contains various administrative settings and conguration options.

• Workstation history: Allows to quickly navigate to the ve most recently viewed workstations.

• The notication area: Provides a quick overview of workstations that aren’t in compliance with QA policies.

• User prole: Access to user-based settings.

6 Chapter 3. Portal overview

User Guide - QAWeb Enterprise Portal, Release 2.6

3.3.1 Downloading the agent installation software

The latest version of the QAWeb Enterprise Agent software can be downloaded from the Portal:

1. Click Administration in the header menu.

2. Click My organization in the side menu.

3. Click the Download button to download the QAWeb Enterprise Agent installer.

3.3.2 Locate your organization ID and registration key

Workstations are added to the QAWeb Enterprise Portal by registering the agent to the correct organization ID using

a private registration key.

When preparing to install and register a QAWeb agent, you should have the organization ID and registration key

ready.

IMPORTANT: For this step, your user needs to have the permission “View registration keys”.

To retrieve the organization ID and registration key:

1. Click Administration in the header menu.

2. Click My organization in the side menu.

3. Using the clipboard icons, the values are copied to the Windows clipboard and can be pasted when

prompted during the installation of the agent

3.4 Current user prole

The current user’s prole can be accessed through the drop-down menu available when clicking on the circle contain-

ing the users initials in the upper-right corner of the page. Select the ‘Prole’ menu entry.

Once opened, the user prole shows the name, email, permissions and organizational scope of the current user.

Additionally, the following user preferences can be set:

• Language: Toggle between using the browser language setting, or choose a specic language

3.4. Current user prole 7

User Guide - QAWeb Enterprise Portal, Release 2.6

• Incidents mail report: Subscribe to daily summary mails about workstations requiring attention. See Email

notications (page 47)

To change the password of the current user:

1. Click the circle containing the user’s initials in the upper right corner of QAWeb Enterprise Web Client.

2. Click Prole.

3. Click Change password.

4. Enter your email, current password and new password.

5. Click Send to conrm.

6. When the “Password changed successfully” message is shown, click login to log in to QAWeb Enterprise

Web Client with your new password.

You will receive an email to conrm that your password was changed successfully

3.5 PRO features & License Status

A number of features are restricted to organizations that have a valid Barco DisplayCare or ManagedCare subscription.

When you are currently using QAWeb Enterprise Essential, these locked Pro features are indicated by an star icon

icon in the webclient. In this user manual, the icon is used to document a Pro feature.

To view your current subscription status:

1. Click Administration in the header menu.

2. Click License in the sidebar menu.

For more information, navigate to https://www.barco.com/product/barco-care-connected-services

8 Chapter 3. Portal overview

CHAPTER

FOUR

DASHBOARD

4.1 About the dashboard

The dashboard provides a clear overview of the your organization in terms of Quality Assurance.

The dashboard is composed of widgets that can be customized: they can be added, removed and rearranged by

drag-and-drop mouse interactions. The dashboard is shared among all users in the organization.

Currently, there are two types of widgets available:

• Latest incidents widget

• Workstation QA status widget

Be aware that widgets will only display data relating to workstations that are within the organizational scope of the

currently logged in user.

4.2 Customizing the dashboard

A user can modify the dashboard if he has the ‘Edit organization preferences’ permission.

Adding widgets:

1. Click the Add a new widget button in the bottom right corner.

2. Select the desired widget type.

3. Expand the organizational structure scope and set the scope of the widget.

4. Click Add to conrm.

Editing the scope of widgets:

1. Click the pencil icon next to the widget you want to edit.

2. Click Expand to see the organizational structure and mark the scope of the widget.

3. Click Save to conrm.

Deleting widgets:

1. Click the trashbin icon next to the widget you want to edit.

2. Click Yes to conrm.

The dierent widget types are described below:

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User Guide - QAWeb Enterprise Portal, Release 2.6

4.3 Widget: Latest incidents

The latest incidents widget shows all workstations of which the QA status changed from Compliant to Not compliant

or to Unknown within a particular, user-dened scope of your organization. The incidents are sorted from recent to

older. If you click an entry in the widget, you will be redirected to the corresponding workstation details page.

4.4 Widget: Workstation status

The workstation status widget shows the number of workstations for each QA status and Schedule status in a grid

layout. Clicking on a tile of the grid will redirect you to the QA workstation overview page with the corresponding

status lters activated.

10 Chapter 4. Dashboard

CHAPTER

FIVE

SETTING UP THE ORGANIZATIONAL STRUCTURE

5.1 About the organizational structure

The organizational structure represents the dierent entities in your organization, and assists you with:

• Clearly dividing QA follow-up responsibilities by restricting the user scope to specic parts of the organizational

tree structure.

• Dening dierent policies and assigning them to specic parts of the organizational tree structure.

• Better visualization of the QA status throughout your organization, for example by conguring dashboard

widgets limited to specic parts of the organizational tree structure.

Initially, your organizational structure is empty and only contains the top ‘root’ node. While not recommended, it is

possible to use QAWeb Enterprise without any further customizing of the organizational structure. In this instance,

the system will use default policies for all connected workstations.

It is possible to create an organizational structure of up to 7 levels. The organizational structure not only allows you

to keep your workstations hierarchically organized, it also allows you to assign policies and give user permissions to

specic nodes in your organizational structure. The following types of nodes and hierarchical order are available:

Out of the seven levels, three levels are mandatory:

• Organization: The top level, or ‘root’, of the tree.

• Hospital: The hospital level is intended to represent a physical location. An address must be dened for each

hospital.

• Room: The room level is intended to represent a physical room to which workstations are assigned (see also:

Assigning workstations to a room (page 13)).

The other four levels are optional. The names of these types are intentionally kept generic to t a variety of congu-

rations.

• Division and Subdivision can be used to group multiple hospitals.

• Department and Subdepartment can be used to group multiple rooms (below the hospital level).

Note that it is possible to re-arrange the structure after creation by using the drag-and-drop functionality. However,

pay attention when doing this, because it can result in changes to the eective policies for workstations if you have

assigned specic policies to specic organization branches.

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User Guide - QAWeb Enterprise Portal, Release 2.6

5.2 Room ambient light settings

During display calibration, the eects of ambient lighting (ambient illumance) are taken into account. The amount of

light taken into account is determined by the ambient light policy applicable to the room to which the workstation

is assigned (see: Ambient Light Policies (page 37)).

5.3 Modifying the organizational structure

1. Click Administration in the header menu.

2. Click Structure in the side menu.

• Click the Add button to add a new child node.

• Click the Edit button to rename a node, or to modify its properties.

• Click the Delete button to remove a node (only the lowest level nodes can be deleted and rooms

which have workstations assigned cannot be deleted).

• Drag and drop a node to move it.

5.4 Integrating QAWeb 1 workstations

Results from workstations which are still managed by QAWeb 1, can be incorporated into the reporting area of

QAWeb Enterprise. Workstations will appear in the workstation list. There one can view the task results and QA

status.

To enable the QAWeb 1 Bridge, do one of the following:

• Provide the name of the QAWeb 1 facility when you sign up for QAWeb Enterprise.

• Contact Barco support to link the QAWeb 1 facility to your existing QAWeb Enterprise organization.

When the QAWeb 1 Bridge is enabled, the QAWeb 1 facilities will appear as ‘unmapped locations’ in the QAWeb

1 Migrations page (Administration > QAWeb 1 > Migration). This page shows the current organization tree. It

allows mapping the QAWeb 1 locations QAWeb Enterprise room. After mapping, the workstations will appear in

the Enterprise room.

QAWeb 1 workstations which should not be reported in QAWeb Enterprise can be excluded in the Administration >

QAWeb 1 > Workstations page.

12 Chapter 5. Setting up the organizational structure

CHAPTER

SIX

ASSIGNING WORKSTATIONS TO A ROOM

Without further intervention after the installation and registration process, the workstation will not be assigned to

a room and will be given a default ambient light setting of 35 lux. For installation instructions, see the QAWeb

Enterprise Agent user guide (https://documentation-qaweb-agent.healthcare.barco.com) .

You can assign newly added workstations to any room within the scope of your organizational structure. Workstations

that have already been assigned to a room can be reassigned to a dierent room.

The room assignment of a workstation is especially important for determining the expected amount of ambient light

when display calibration and QA tests are executed. This is explained in Ambient Light Policies (page 37)).

To navigate to the workstation assignment user interface:

1. Click Administration in the header menu.

2. Click Assignments in the sidebar menu.

The workstation assignment interface consists of three panels:

• The left panel shows the organizational structure, allowing room selection

• The upper-right panel lists the unassigned workstations

• The bottom-right panel lists the workstations assigned to the room currently selected.

The following actions can be performed:

• Assigning a workstation to a room: From the Unassigned workstations panel, drag and drop a workstation

into a room in the organizational structure.

• Moving workstations from one room to another: In the organizational structure, select the room of the

workstation that you want to move. Next, from the room panel, drag and drop a workstation to another room

in the organizational structure

• Removing workstations from a room: In the organizational structure, select the room of the workstation that

you want to remove. Next, from the room panel, drag and drop a workstation to the Unassigned workstations

panel.

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User Guide - QAWeb Enterprise Portal, Release 2.6

14 Chapter 6. Assigning workstations to a room

CHAPTER

SEVEN

MANAGING WORKSTATIONS AND DISPLAYS

7.1 The workstation overview page

The workstation overview page in the web client visualizes all information about a selected workstation and its con-

nected display components. Several lists, dashboards and reports allow navigation to this page.

The following general information is displayed:

• Workstation-level QA status and schedule status: This status is evaluated by aggregating the status of individual

tasks (see QA Status and Schedule Status (page 43))

• The assignment to the organizational structure

• Agent version and registration information

The following tabs contain more detailed information:

• Tasks: The status of individual QA tests and calibration tasks

• Components: Connected displays and graphics boards

• Settings: The applied display calibration settings

• History: The history of QA tests and calibration tasks executed by the agent

• Event log: A detailed log of events which can be used for troubleshooting

• Reports: Lists summary reports that have been generated for this workstation

Additionally, the following actions can be performed:

• Renaming a workstation

• Modifying the use of a display

• Entering a note on a display

• Unlinking displays from the workstation

• Remotely executing a QA test or calibration task

• Generating summary reports

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User Guide - QAWeb Enterprise Portal, Release 2.6

7.2 Synchronization of the workstation agent with the server

While making changes to the QAWeb Enterprise conguration using the web client, the active agents do not instanta-

neously apply each change. The webclient will indicate that the agent is not up to date with the settings by displaying

the following message:

• The agent is not up to date with the current policy. The tasks listed below may not be visible on the agent.

This message should clear in a timely manner as active workstation agents will check if their policies or settings have

been modied once an hour.

It is possible to force an agent to check for an update using one of the following methods:

• From the Windows desktop, click the QAWeb Enterprise icon in the notication area, and then click the reload

policy button .

• Restart the agent on the workstation.

• Log out and re-log in to Windows on the workstation.

7.3 Renaming a workstation

The name of a newly registered workstation is initially set to the workstation name congured in the operating system.

It is possible to rename a workstation, for example if the name of the workstation is too technical or generic.

To rename a workstation (requires the Manage workstations permission):

1. Click the edit icon , located next to the workstation name.

2. Enter the new workstation name in the dialog window and click the Save button.

7.4 Inspecting calibration and QA tasks

The tasks tab contains information on the current status of the calibration and QA tasks that are applicable to the

workstation. It displays the last execution result and the associated icon. For a detailed explanation on the meaning

of the status indicators, see

QA Status and Schedule Status (page 43).

Click on a row to see further details.

16 Chapter 7. Managing workstations and displays

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Barco QAWeb Enterprise User guide

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