ADVANCE IF ITC LI 819 User guide

IF ITC LI x19

Travel Charger IF-ITC

User Guide

2

Content

Welcome 4

Intended use 5

Your hearing inruments 6

Inrument type 6

Getting to know your hearing inruments 7

Components and names 8

Hearing programs 9

Features 9

Daily use 10

Charging 10

Turning on and o hearing inruments 17

Switching to andby mode 18

Inserting and removing the hearing inruments 19

Adjuing the volume 23

Changing the hearing program 24

Special liening situations 25

On the phone 25

Audio reaming with iPhone 26

Airplane mode for hearing inruments 26

Frequently asked queions 27

3

Maintenance and care 29

Hearing inruments 29

Ear pieces 31

Charger 35

Professional maintenance 35

Important safety information for hearing

inruments and charger 36

Safety information on lithium-ion rechargeable

batteries 36

Safety information for hearing inruments 37

Safety information for charger 37

Further information 42

Accessories 42

Operating, transport and orage conditions 42

Disposal information 44

Symbols 45

Troubleshooting for hearing inruments 46

Troubleshooting for the charger 47

Country-specic information 49

Important information 50

Conformance information for charger 50

Service and warranty 51

4

Welcome

Thank you for choosing our hearing inruments to

accompany you through everyday life. Like anything new,

it may take you a little time to become familiar with them.

This guide, along with support from your Hearing Care

Professional, will help you underand the advantages

and greater quality of life your hearing inruments oer.

To receive the mo benet from your hearing

inruments, it is recommended that you wear them every

day, all day. This will help you get adjued to them.

The device may not look exactly like the guiding

illurations in these inructions. We reserve the

right to make any changes we consider necessary.

CAUTION

It is important to read this user guide and the safety

manual thoroughly and completely. Follow the

safety information to avoid damage or injury.

Before using your hearing inruments for the r

time, fully charge them.

5

Intended use

Hearing inruments are intended to improve the hearing

of hearing impaired persons. Diagnosis and prescription

of a hearing inrument mu be performed by hearing

health specialis, e.g. acouicians, audiologis or

ENT doctors.

The charger is intended to charge our specic hearing

inruments with built-in power cells (lithium-ion

rechargeable batteries).

Use the hearing inruments and accessories only as

described in the respective user guides.

6

Your hearing inruments

This user guide describes optional features that

your hearing inruments may or may not have.

Ask your Hearing Care Professional to indicate the

features that are valid for your hearing inruments.

Inrument type

Your hearing inruments are worn in the outer ear. The

inruments are not intended for children under the age

of 3 years or persons with a developmental age of under

3 years.

A power cell (lithium-ion rechargeable battery) is

permanently built into your hearing inrument. This

enables easy charging with your charger.

The wireless functionality enables advanced audiological

features and synchronization between your two hearing

inruments.

Your hearing inruments feature Bluetooth® low energy*

technology allowing for easy data exchange with your

smartphone, and for seamless audio reaming with your

iPhone**.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any

use of such marks by WS Audiology Denmark A/S is under license. Other trademarks

and trade names are those of their respective owners.

** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S.

and other countries.

7

Getting to know your hearing inruments

Please download a smartphone app for remote control

features.

You can also ask your Hearing Care Professional about

another remote control option.

8

Components and names

➊Ear piece

➋Microphone

openings

➌Charging contacts

➍Side indicator (R = right ear,

L = left ear)

➊Lid

➋Charging cups

➌LEDs – hearing

inruments

➍LED – charger

➎Push button

➏USB power port

➐USB power cable

9

You can use the following andard ear pieces:

Standard ear pieces Size

Click Sleeve (vented or

closed)

Click Dome™ single

(open or closed)

Click Dome semi-open

Click Dome double

You can easily exchange the andard ear pieces. Read

more in section "Maintenance and care".

Hearing programs

1

2

3

4

5

6

Read more in section "Changing the hearing program".

Features

The tinnitus therapy feature generates a sound to

diract you from your tinnitus.

10

Daily use

Charging

Charging your charger – electrical outlet

NOTICE

Use of incompatible parts poses a risk of

malfunction.

XUse only the power supply and country specic

adapter that is provided with the charger.

XEnsure your electrical plug complies with

the requirements. Refer to the section

"Requirements for the electrical plug".

XConnect the USB-C side of the USB power cable to

the USB port of the charger ➊.

XConnect the other side of the USB power cable to a

suitable electrical plug ➋.

11

The internal battery arts charging. When hearing

inruments are inserted, they art charging as well. The

charging atus of the charger is shown permanently.

Charging your charger – wirelessly

XPlace the charger on

a wireless Qi certied

transmitter pad.

XAfter a few seconds

the internal battery will

art charging indicated

by the pulsing green

LED of the charger.

XWhen hearing inruments are inserted, they art

charging as well indicated by the pulsing green LED of

the hearing inruments LED. If the LED is o, please

re-align the charger to the center of the Qi transmitter

pad.

XThe charging atus of the charger is shown until it is

fully charged. After that the LEDs are turned o for

power saving reasons.

Charging atus of your charger

The front LED indicates the charging atus of the

charger and its internal

battery.

While the internal battery is

being charged, the charging

atus is indicated as

follows:

12

LED when charger is charging

Pulsing green

Internal battery is being charged.

Green

Charger is fully charged.

LED is o (wireless charging)

Charger is fully charged.

Pulsing orange

Cooling phase. Charging is resumed when the device has

cooled down. Please refer to section "Troubleshooting".

Blinking red

Charger error. Please refer to section "Troubleshooting".

For an overview of the hearing inruments'

charging atus, refer to the section

"Charging hearing inruments".

Checking the battery capacity of your charger

To check whether the charger's internal battery has

enough capacity to fully charge your hearing inruments

when you are mobile:

XDisconnect the charger from the electrical outlet.

XBrieﬂy press the push

button.

The front LED indicates

the atus of the charger's

internal battery for

7 seconds.

13

LED when you are mobile

Green

Internal battery has enough capacity to fully charge two

hearing inruments.

Orange

Internal battery does not have enough capacity to fully

charge two hearing inruments.

Blinking orange

Internal charger battery empty. Charging of hearing

inruments is not possible.

If the atus LED does not light up when you press the

button, check the following:

■ The charger is o. Press and hold the button for

5 seconds to turn on the charger.

■ The charger's internal battery is too low to display the

atus. Connect the charger to an electrical outlet, wait

several minutes and try again.

Turning the charger on or o

When the charger is connected to an electrical outlet, it is

automatically turned on and cannot be turned o.

During mobile charging, press and hold the button for

5 seconds to turn the charger on or o.

■ When the charger turns on, the atus of the hearing

inruments and the atus of the charger's internal

battery are displayed for 7 seconds.

■ When the charger turns o, the front LED lights up

14

green and fades out over a period of approximately

7 seconds. Shut down is complete after approximately

7 seconds.

How you can use the charger

You can use your charger in three dierent ways.

Charging via electrical outlet

When the charger is plugged in or placed on a wireless

Qi-charger, it charges the

hearing inruments (if they

are placed in the charger)

and it charges the

integrated battery at the

same time.

As long as the charger is being charged by an external

power source, charger LED shows the charging atus

of the integrated battery and the LEDs for the hearing

inruments show the atus of the hearing inruments.

For wireless charging, the LEDs will turn o once charger

and hearing inruments are fully charged.

Mobile charging

When you are mobile with no electrical outlet available,

you can ill charge your

hearing inruments. Energy is

fed from the charger's

integrated battery into your

hearing inruments.The

charger mu be turned on to do so.

15

The charging atus of charger and hearing inruments

is shown by pushing the button or opening the lid.

Safekeeping

When charging of hearing inruments is completed,

safely ore your hearing

inruments inside the charger

with lid closed.

In case you want to ore the

hearing inruments for a longer

time, you can turn o the charger. The charger can only

be turned o when there is no power source connected

into the charger.

Charging hearing inruments

XPlace the right hearing

inrument in the

charging cup marked

with an "R", and the

left hearing inrument

in the charging cup

marked with an "L".

XClose the charger's

lid.

XThe hearing inruments are automatically turned o

and art charging. The charging atus is shown for

7 seconds.

16

If the atus LEDs do not light up when you insert the

hearing inruments, check the following:

■ The hearing inruments are not correctly placed.

Push them slightly into their charging cups or close the

charger's lid.

■ The charger is turned o. Press and hold the button

for 5 seconds to turn on the charger or connect the

charger to an electrical outlet.

■ The charger's internal battery is too low for mobile

charging. Connect the charger to an electrical outlet.

Charging atus of hearing inruments

The LED next to a hearing inrument indicates the

charging atus of the hearing

inrument.

Note that the atus is only

displayed immediately after

putting the hearing inruments

in the charger, when you brieﬂy press the button or when

you open the lid.

When the charger is o, no atus is displayed at all.

Hearing inrument LED

Pulsing green

Hearing inrument is being charged.

Green

Hearing inrument is fully charged.

17

Hearing inrument LED

LED is o

No hearing inrument is in the charger, hearing inrument

is not placed correctly, or charger is o.

Pulsing orange

Cooling phase. Charging is resumed when the device has

cooled down. Please refer to section "Troubleshooting".

Blinking red

Hearing inrument error. Please refer to section

"Troubleshooting".

Low power indication of the hearing inruments

You will hear an alert signal to indicate the power cell

is running low. The signal will be repeated every

20 minutes. Depending on the usage of your hearing

inruments, you have approximately 1.5 hours to charge

your hearing inruments before they op working.

Turning on and o hearing inruments

You have the following options to turn your hearing

inruments on or o.

XTurning on: Take the inruments out of the charger.

The artup melody is played in your hearing

inruments. The default volume and hearing program

are set.

XTurning o: Place the hearing inruments in the

charger.

Note that the charger mu be on.

18

Switching to andby mode

Via remote control, you can switch your hearing

inruments to andby mode. This mutes the hearing

inruments. When you leave andby mode, the

previously used volume and hearing program are set.

Note:

■ In andby mode, the hearing inruments are not

turned o completely. They draw some power.

Therefore we recommend to use andby mode only

for a short period of time.

■ If you want to leave andby mode, but the remote

control is not at hand: Turn your hearing inruments

o and on again (by shortly placing them in the

charger until one or more LEDs light up). Wait until the

artup melody is played in your hearing inruments.

This may take several seconds. Note that the default

volume and hearing program are set.

19

Inserting and removing the hearing inruments

CAUTION

Risk of injury!

XAlways wear the hearing inrument with an ear

piece.

XMake sure that the ear piece is completely

attached.

CAUTION

Risk of injury!

XInsert the ear piece carefully and not too deeply

into the ear.

Inserting a hearing inrument:

XIdentify right and left hearing

inrument so that you insert it in

the correct ear.

Letters R and L indicate the side:

R = right ear

L = left ear

20

XMake sure the Click Sleeve is positioned correctly.

The shape should follow the shape of the hearing

inrument.

XHold the hearing inrument correctly before inserting

it.

The ﬂap of the Click Sleeve should be pointing to the

front side of the ear.

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