Polycom SoundPoint 500 IP Quick Reference Manual

Polycom
Brand
Polycom
Model
SoundPoint 500 IP
Category
IP phones
Type
Quick Reference Manual

This manual is also suitable for

Quick
Reference
Guide
Polycom SoundPoint IP
Series 300, 400, 500, 600
(excluding IP 335)
Placing a call:
1. Pick up the handset, enter the number, press the
(Dial) button
OR
1. Press the (Speakerphone) button, enter the number,
and press the (Dial) button
Answering a second call:
1. While on the phone, press the (Hold) button
2. Select the line ringing in
Turn on/off the Do Not Disturb:
ON:
1. Press the (Menu) button.
2. Select [Features]
3. Select [Do Not Disturb]
OFF:
4. Press the (Menu) button.
5. Select [Features]
6. Select [Do Not Disturb]
To place a call on hold:
1. While on a call, press the (Hold) button
*Note* To pick up a call on hold, hit [Resume]
Call Forwarding:
1. Dial *72 to turn on Call Forwarding
2. Dial *73 to turn off Call Forwarding
OR
1. Press the (Menu) button
2. Select [Features]
3. Select [Forward…]
4. Select [Always]
5. Enter forwarding number
*Note* To disable, follow the same steps, but disable
Accessing your Voicemail:
1. Dial *86,
2. Press *
3. Enter Passcode
Accessing your Voicemail from out of office:
1. Dial the phone number assigned to your seat
2. Wait for your Voicemail prompt
3. Press *
4. Enter your Passcode
OR
1. Dial the Voicemail Pilot Number
2. Enter your Mailbox number
3. Enter your Passcode
*Note* Your Voicemail Box Number can be found on
Cbeyondonline.net under Services > Voicemail. This is typically
a 12 digit number. The Voicemail pilot number can be found
under Services > Calling Features > User Directory.
Sending callers directly to Voicemail:
1. While on a call, press the [Trans] (Transfer) softkey
2. Enter *55, then the extension of the person
3. Press [Trans] (Transfer) softkey again
To transfer a call:
1. While on a call, press the [Trans] (Transfer) softkey
2. Enter the Extension or Number you want to transfer to
3. Press [Trans] (Transfer) softkey again
3 way call / Conference Call:
1. While on a call, press the [Conf] (Conference) softkey
2. Dial the number you want to conference/3 way call
3. Once connected to the new call, press the
(Split) softkey then the (Join) softkey
CBEYOND.COM
197105-052013©2013 Cbeyond, All Rights Reserved.
Quick
Reference
Guide
Polycom SoundPoint IP
Series 300, 400, 500, 600
(excluding IP 335)
To park a call:
1. While on a call, press the transfer key, then *68
2. Enter any valid extension number that you want to park the
call on and then the (#) key
3. The call is now parked on that number and will have to be
retrieved (see below)
If you would like to park a call on your own extension, simply
press transfer, *68, and (#).
To retrieve a parked call:
1. Pick up the handset and dial *88
2. Enter the extension the call is parked on
3. You are now connected to the parked call
To manage personal features on the phone:
1. Press the (Menu) button
2. Select Settings > Basic > Preferences >
3. Scroll through the options under each of the selections using
the (Up) and (Down) buttons
To change your ring tone:
1. Press the (menu) button
2. Select Settings > Basic > Ringtype
CBEYOND.COM
197105-052013©2013 Cbeyond, All Rights Reserved.
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Polycom SoundPoint 500 IP Quick Reference Manual

Polycom
Brand
Polycom
Model
SoundPoint 500 IP
Category
IP phones
Type
Quick Reference Manual
This manual is also suitable for
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