Contents v
Upgrading Your System
General Information...........................................................................................................4-2
Static Precautions...............................................................................................................4-2
Preparing Your System for Upgrade..................................................................................4-3
Equipment Log...................................................................................................................4-3
Front Bezel.........................................................................................................................4-4
Removing the Front Bezel ............................................................................................4-4
Replacing the Front Bezel.............................................................................................4-5
Top Cover...........................................................................................................................4-6
Removing the Top Cover..............................................................................................4-6
Replacing the Top Cover..............................................................................................4-7
Modifying the System Board.............................................................................................4-8
Replacing the Real-time Clock Battery.........................................................................4-8
Removing and Installing a Pentium III Processor.......................................................4-10
DIMMs........................................................................................................................4-19
Option Boards ..................................................................................................................4-22
Recommended PCI Option Board Locations..............................................................4-22
Installing a PCI Option Board.....................................................................................4-23
Removing a PCI Option Board...................................................................................4-27
Hard Disk Drives..............................................................................................................4-28
SCSI ID Assignment...................................................................................................4-28
Installing or Swapping a Hard Disk Drive in a Hot-swap Bay...................................4-29
Installing or Swapping a Hard Disk Drive..................................................................4-30
Power Supply...................................................................................................................4-32
Installing the Optional Power Supply.........................................................................4-32
Replacing a Power Supply..........................................................................................4-33
Removable Media Devices...............................................................................................4-34
Removing the CD-ROM/Diskette Drives from the System........................................4-35
Problem Solving
Problem Solving.................................................................................................................5-2
Static Precautions...............................................................................................................5-2
Troubleshooting Checklists................................................................................................5-3
Initial System Startup....................................................................................................5-3
Running New Application Software.............................................................................5-4
After System Has Been Running Correctly..................................................................5-5
Diagnostic Testing..............................................................................................................5-6
Error Checking..............................................................................................................5-6
Troubleshooting Guide .................................................................................................5-6
Preparing the System for Diagnostic Testing........................................................5-6
Monitoring POST..................................................................................................5-7
Verifying Proper Operation of Key System Indicators.........................................5-8
Confirming Loading of the Operating System......................................................5-8
Specific Problems and Corrective Actions.........................................................................5-9
Power LED Does Not Light..........................................................................................5-9
Incorrect or No Beep Code .........................................................................................5-10
No Characters Appear on Screen................................................................................5-10
Characters are Distorted or Incorrect..........................................................................5-11
System Cooling Fans Do Not Rotate..........................................................................5-11
Diskette Drive Activity LED Does Not Light.............................................................5-11
CD-ROM Drive Activity Light Does Not Light.........................................................5-11