Contents v
Upgrading Your System.....................................................4-1
General Information...........................................................................................................4-2
Static Precautions...............................................................................................................4-2
Preparing Your System for Upgrade..................................................................................4-3
Equipment Log...................................................................................................................4-3
Opening and Removing the Front Door.............................................................................4-3
Removing Side Panels........................................................................................................4-5
Installing Side Panels.........................................................................................................4-6
Removing and Installing the Air Duct ...............................................................................4-7
Modifying the System Board .............................................................................................4-8
Replacing the Real-time Clock Battery.........................................................................4-8
Removing and Installing a Pentium III Processor.......................................................4-10
DIMMs........................................................................................................................4-17
Option Boards ..................................................................................................................4-20
Recommended PCI Option Board Locations..............................................................4-20
Installing an Option Board..........................................................................................4-21
Removing an Option Board ........................................................................................4-22
Installing a RAID Controller Board.................................................................................4-23
Hard Disk Drives..............................................................................................................4-24
Installing or Swapping a Hard Disk Drive in a Hot-Swap Bay ..................................4-25
Removable Media Devices...............................................................................................4-29
Removing the 3.5-Inch Diskette Drive Mounting Assembly......................................4-29
Installing a 5.25-Inch Media Device...........................................................................4-31
Removing a 5.25-Inch Device ....................................................................................4-34
Power Supply...................................................................................................................4-36
Installing the Optional Power Supply.........................................................................4-36
Replacing a Power Supply..........................................................................................4-37
Problem Solving..................................................................5-1
Problem Solving.................................................................................................................5-2
Static Precautions...............................................................................................................5-2
Troubleshooting Checklists................................................................................................5-3
Initial System Startup....................................................................................................5-3
Running New Application Software.............................................................................5-4
After System Has Been Running Correctly..................................................................5-5
Diagnostic Testing..............................................................................................................5-6
Error Checking..............................................................................................................5-6
Troubleshooting Guide .................................................................................................5-6
Preparing the System for Diagnostic Testing........................................................5-6
Monitoring POST..................................................................................................5-7
Verifying Proper Operation of Key System Indicators.........................................5-8
Confirming Loading of the Operating System......................................................5-8
Specific Problems and Corrective Actions.........................................................................5-9
Power LED Does Not Light..........................................................................................5-9
Incorrect or No Beep Code .........................................................................................5-10
No Characters Appear on Screen................................................................................5-10
Characters are Distorted or Incorrect..........................................................................5-11
System Cooling Fans Do Not Rotate..........................................................................5-11
Diskette Drive Activity LED Does Not Light.............................................................5-11
CD-ROM Drive Activity Light Does Not Light.........................................................5-11
Problems with Application Software..........................................................................5-12