Samsung SVR-470 User manual

Preface

Preface

ThankyouforpurchasingtheSamsung4‐channelDVRwithabuilt‐inLCDmonitor.

ThisisauserinstructionmanualfortheSVR‐470.Thepersonwhoinstallsandoperatestheproductshall

beawareofthismanualandothermanualsreferencedbythismanualbeforeinstallationandoperation

inordertouseitproperly.

Thismanualandthesoftwareandhardwareexplainedhereinareprotectedbycopyrightlaw.Allcopying,

reprintingandtranslatingtootherlanguagesofpartoforallofitscontentswithoutpermissionof

SamsungTechwinCo.,Ltd.arenotallowed,exceptforfairusewithinthescopeofcopyrightlaw.

Thespecificationsofthisproductaresubjecttochangeandupgradewithoutprior notice.

Product Warranty and Limitations

Themanufacturerofthisproductisnotresponsibleforthesaleoftheproduct,nordoesthe

manufacturerdelegatesuchresponsibilitytoathirdparty.Theproductwarrantydoesnotcover

accidents,negligence,abuse,orimproperusefortheiteminwholeorinanypart.Additionally,the

manufacturerdoesnotprovidewarrantyforanyadditionalpartorpiecethatwasnotsuppliedbythe

manufacturer.

Theproductwarrantyperiodisfortwoyearsfromthepurchasedate.However,thewarrantydoesnot

coveranyofthefollowingproblems,andanominalservicefeewillbechargedif:

 Malfunctionduetouser'snegligence

 Dismantlingorreplacementbytheuser

 Producthasbeenconnectedtopowersourcethatdiffersfromthatspecified.

 Malfunctionduetonaturaldisasters(fire,flood,tsunami,etc.)

 Replacementduetowearandtear(HDD,fan,LCDetc.)

(WarrantyperiodforHDD,fanandLCDisoneyear.)

ThiswarrantyspecificallyexcludesproductnotofSamsung'smanufacture,whichmaybeincludedas

anadjunctiveproductinanySamsungsystem.

Aservicechargeshallbechargedfornon‐warrantyproductswherethe2‐yearwarrantyhasexpiredor

voidedbycustomermisuseasdescribedabove.



Thisproductisaperipheraldeviceforasecuritysystem,andnotawholesecuritysystemagainstfireand

theft.Samsungshallnotbeliable,directlyorindirectly,foranylossordamagewhichiscausedby,

allegedtobecausedbyorcausedinconnectionwiththeuseofthisitem.

1

Preface

Thisproductmustbeinstalledbyskilledandexperiencedpersonnel;self‐installationbytheuseris

prohibited.Self‐installationbytheusermayresultinfire,electrocution,and/orproductmalfunctions.

Pleasecontactyoursalesagentforhelpwithsafeassemblyandinstallation.

ThisinstructionmanualisbasedontheSVR‐470installedwiththefirmwareversionat1.0.0.

Thecontentsofthismanualmaychangeinordertoaccommodateupdatesinfirmwareand/orsoftware.

Also,thespecificationsand/ordesignofthisproductmaychangewithoutpriornoticeforproduct

improvement.

2

Table of Contents

CHAPTER 1. SAFETY WARNINGS................................................................ 7

1.1. Warning Symbols..........................................................................................................7

CHAPTER 2. PRODUCT DESCRIPTION...................................................... 11

2.1. Package Contents....................................................................................................... 11

2.2. Front............................................................................................................................. 12

2.2.1. Button Operation................................................................................................. 12

2.2.2. LED Operation......................................................................................................13

2.3. Back..............................................................................................................................13

2.4. Remote Controller Buttons........................................................................................14

CHAPTER 3. INSTALLING HARDWARE ..................................................... 17

3.1. Network Wiring............................................................................................................17

3.2. Detailed Wiring Instructions......................................................................................17

3.2.1. Camera.................................................................................................................. 17

3.2.2. Connecting Audio................................................................................................18

3.2.3. Monitor..................................................................................................................18

3.2.4. Alarm Input & Output .......................................................................................... 20

3.2.5. External Control Device (RS–485)......................................................................21

3.2.6. Connecting to LAN (Ethernet 10/100 Base–T)..................................................21

3.3. Installing HDD..............................................................................................................22

CHAPTER 4. MENU INTRODUCTION.......................................................... 25

4.1. Monitoring Screen ......................................................................................................25

4.2. Menus...........................................................................................................................25

3

Table of Contents

4.3. Menu Screen Description...........................................................................................26

4.4. Closing Menu ..............................................................................................................27

CHAPTER 5. SYSTEM SETUP ..................................................................... 29

5.1. System .........................................................................................................................29

5.2. HDD ..............................................................................................................................30

5.3. Password.....................................................................................................................31

5.3.1. DVR User Permissions........................................................................................31

5.4. Clock ............................................................................................................................33

CHAPTER 6. NETWORK SETUP.................................................................. 35

6.1. Network........................................................................................................................35

6.2. DDNS Connection Setup............................................................................................36

6.3. DDNS............................................................................................................................36

6.3.1. DDNS Registration...............................................................................................37

6.4. Connecting to Client...................................................................................................40

6.5. SERIAL.........................................................................................................................41

6.6. E-MAIL..........................................................................................................................42

CHAPTER 7. RECORDING & EVENT SETUP.............................................. 43

7.1. Record Setup...............................................................................................................43

7.1.1. General Setup ...................................................................................................... 43

7.1.2. Detail Setup..........................................................................................................44

7.2. Event Setup.................................................................................................................45

7.2.1. Event Setup.......................................................................................................... 45

7.2.2. Motion Detection..................................................................................................46

7.2.3. Text........................................................................................................................47

4

Table of Contents

7.2.4. Simple POS Manual............................................................................................. 47

7.2.5. Relay.....................................................................................................................50

CHAPTER 8. SCREEN SETUP ..................................................................... 51

8.1. Channel 1 ~ 4...............................................................................................................51

8.1.1. Multiple Channel & Split Screen Display...........................................................51

8.2. Auto Sequencing ........................................................................................................ 52

8.2.1. How to Use Auto Sequencing.............................................................................52

8.3. Screen Display Status ................................................................................................53

8.3.1. Recording Mode Display..................................................................................... 54

CHAPTER 9. PTZ SETUP ............................................................................. 55

9.1. CH1~CH4 Individual Channel Setup.........................................................................55

9.2. Using PTZ ....................................................................................................................55

9.2.1. Pan & Tilt Controls ..............................................................................................56

9.2.2. Zoom & Focus Controls......................................................................................56

9.2.3. Initialize.................................................................................................................56

9.2.4. Camera OSD Menu ..............................................................................................56

CHAPTER 10. SEARCHING RECORDED VIDEOS...................................... 57

10.1. Searching Events ....................................................................................................57

10.2. Time Bar Search......................................................................................................58

10.3. Time Search.............................................................................................................58

10.4. Play from Beginning ...............................................................................................58

10.5. Play from Last.......................................................................................................... 59

10.6. Searching Log Files................................................................................................59

10.7. Copying Files...........................................................................................................59

5

Table of Contents

10.7.1. Still Image Copy Instructions .........................................................................59

10.7.2. Video Copy Instructions..................................................................................60

10.8. Playing Recorded Video.........................................................................................62

CHAPTER 11. USING WEB VIEWER ........................................................... 63

11.1. Connecting to Web Viewer.....................................................................................63

11.2. Web Viewer Login Page.......................................................................................... 64

11.3. Live Mode.................................................................................................................65

11.4. Search Mode............................................................................................................66

11.5. Web Viewer Buttons................................................................................................68

APPENDIX....................................................................................................... 71

Appendix A) Troubleshooting..............................................................................................71

Appendix B) How to Upgrade Firmware.............................................................................. 73

Appendix C) How to Resolve Time Difference Errors........................................................74

Appendix D) Factory Default Values....................................................................................75

Appendix E) Compatible PTZ Camera Models....................................................................78

Appendix F) Recommended HDD Models........................................................................... 79

Appendix G) Product Specifications ................................................................................... 80

Appendix H) Product Schematics........................................................................................ 82

6

1.1. Warning Symbols

Chapter1. SafetyWarnings

1.1. WarningSymbols

Warning

Misuseorwrongfuloperationoftheitemmayresultindeath,injury,orbringabout

otherharmfulresults.Itindicatesabsolutecautionmustbeobservedwhenoperating

saiditem.

 BeforeInstallation

9 Please check the power outlet voltage (AC 100V~240V) before you connect the

power to the outlet.

9 Make sure that the product is switched off before you install it.

9 To avoid the risk of electric shock and/or fire, do not install the product in a damp area.

9 The product must be grounded to reduce the risk of electric shock.

 UsingtheProduct

9 Opening or removing the product case will expose you to the risk of electric shock; do

not open or remove the case unless you are a qualified technician.

9 To prevent electrical fire, do not connect multiple power cords to a single outlet.

9 Do not place heavy objects or vessels containing water on the unit since it can cause

serious malfunctions.

9 Do not use this item in a location containing propane gas, gasoline, or other

flammable substances to avoid risk of explosion or fire.

9 To avoid the risk of electric shock, do not touch the power plug with moisture on your

hands.

9 Do not insert your hand or finger to the DVD slot; it may cause injury.

9 Make sure that no electrically conductive material enters the cooling vent.

9 Do not pull on the power plug with any force; a damaged plug may cause electric

shock or fire.

9 To avoid the risk of an explosion, the internal Lithium battery must be replaced only

with an identical, or a fully compatible, product. Obsolete batteries must be properly

retired or recycled to protect the environment.

9 Do not expose the battery to heat or place it in fire; short-circuiting or disassembling

the battery is also hazardous.

9 Do not recharge the batteries in the remote controller.

7

1.1. Warning Symbols

 DisassemblyandCleaning

9 There is a risk of malfunction, shock, and other dangers. Do not disassemble or

attempt to fix or alter the product yourself.

9 Do not clean the product with water, paint thinner, or other organic solvent as doing

so may cause product malfunctions and/or electric shock. When cleaning the product,

use a dry cloth to wipe the exterior of the device.



Caution

Misuseorwrongfuloperationoftheitemmayresultininjuryordamagetotheitem.

Itindicatescautionshouldbeobservedwhenoperating.



 InstallingtheProduct

9 When installing the product, please leave at least 15cm of space between the cooling

vent and the wall for proper heat dissipation.

9 To prevent user injury and product damage, please install the product on a level

surface with no risk of the product falling.

9 Avoid installation in an environment where the product will be exposed to heat or

direct sunlight; product deformation and/or damage may result.

9 Installing a camera while recording is in progress may corrupt the recorded picture in

other channel(s). To avoid decreasing video quality, please only record after

installation of a new camera is complete.

 UsingtheProduct

9 Avoid shock and vibration while operating or moving the item.

9 Do not move the product while it is in operation; do not expose the product to strong

impact or throw the product.

9 Before adding HDDs from a third party, please contact your sales agent and avoid a

possible malfunction.

9 Damage to the product that is consequential to using a non-recommended hard disk

voids your product warranty.

9 This product is not an anti-theft or fire-prevention device; the manufacturer is not

responsible for any damage to property or personnel that may occur.

9 We recommend the installation of an uninterrupted power supply for all storage

devices.

8

1.1. Warning Symbols

FCCComplianceStatement

NOTE:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,

pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotection

againstharmfulinterferencewhentheequipmentisoperatedinacommercialenvironment.This

equipmentgenerates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedin

accordancewiththeinstructionmanual,maycauseharmfulinterferencetoradiocommunications.

Operationofthisequipmentinaresidentialareaislikelytocauseharmfulinterferenceinwhichcause

theuserwillberequiredtocorrecttheinterferenceathisownexpense.

CorrectDisposalofThisProduct

(WasteElectrical&ElectronicEquipment)

(ApplicableintheEuropeanUnionandotherEuropeancountrieswithseparatecollection

systems.)Thismarkingshownontheproductoritsliterature,indicatesthatitshouldnotbe

disposedwithotherhouseholdwastesattheendofitsworkinglife.Topreventpossible

harmtotheenvironmentorhumanhealthfromuncontrolledwastedisposal,pleaseseparatethisfrom

othertypesofwastesandrecycleitresponsiblytopromotethesustainablereuseofmaterialresources.

Householdusersshouldcontacteithertheretailerwheretheypurchasedthisproduct,ortheirlocal

governmentoffice,fordetailsofwhereandhowtheycantakethisitemforenvironmentallysafe

recycling.Businessusersshouldcontacttheirsupplierandcheckthetermsandconditionsofthe

purchasecontract.Thisproductshouldnotbemixedwithothercommercialwastesfordisposal.

CorrectDisposalofBatteriesinthisProduct

(ApplicableintheEuropeanUnionandotherEuropeancountrieswithseparatebatteryreturn

systems.)

Thismarkingonthebattery,manualorpackagingindicatesthatthebatteriesinthisproduct

shouldnotbedisposedofwithotherhouseholdwasteattheendoftheirworkinglife.

Wheremarked,thechemicalsymbolsHg,CdorPbindicatethatthebatterycontains

mercury,cadmiumorleadabovethereferencelevelsinECDirective2006/66.Ifbatteriesarenot

properlydisposedof,thesesubstancescancauseharmtohumanhealthortheenvironment.To

protectnaturalresourcesandtopromotematerialreuse,pleaseseparatebatteriesfromothertypesof

wasteandrecyclethemthroughyourlocal,freebatteryreturnsystem.

Therechargeablebatteryincorporatedinthisproductisnotuserreplaceable.

Forinformationonitsreplacement,pleasecontactyourserviceprovider.

9

1.1. Warning Symbols

SamsungTechw incaresfortheenvironmentatallproduct

manufacturingstagestopreservetheenvironment,andistakinga

numberofstepstoprovidecustomerswithmoreenvironmentally

friendlyproducts.

TheEcomarkrepresentsSamsungTec hwin'swilltocreate

environmentallyfriendlyproducts,andindicatesthattheproduct

satisfiestheEURoHSDirective.

10

2.1. Package Contents

Chapter2. ProductDescription

2.1. PackageContents

TheSVR‐470packageincludestheDVRandfollowingcomponents.Pleasemakesurethatyourpackageis

notmissinganyofthese.Ifitis,pleasecontactyourvendorforassistance.

1.NetworkViewerProgramCD



2.User'sManual

3.RemoteController

4.RemoteControllerBatteries



5.PowerCord&Adapter

6.RackMounts&FixtureScrews

11

2.2. Front

2.2. Front

.2.1. ButtonOperation2

No.Button DescriptionNo. ButtonDescription

1POWERTurnsthe Controlsacamera.DVRonoroff. 11PTZ connectedPTZ

2‐ s,or

a12COPYBacksupstillimagesandvideos.

Movesbetweenmenu

selects menu.

3DIRECTION



13AUTOActivatesthescreenAuto

e.

Reversestheplaybackdirection

whenplayingorsearchinga

video.

Theplaybackisbackwards

whenpressed whileplaying

forward.

Sequencing mod

4FAST

playbackspeedto

4x 14MULTI

Displaysthefullscreenorsplits



Changesthe

2xand  whileplayingand

searchingvideo.

thescreen;4splitscreensforthe

470model,and9splitscreensfor

the940model.

5STOPpplayinga

   15ESCuorcancelsa



Usedwhentosto

video andto searchanewfile.

Exitsthemen

command.

6PLAY/

PA Playsorpausesavideo.16▲inthesettingsmenu



USE

Movesup

screen.

7STEP

ying,

s17▶intheSettingsmenu

Whenpressedwhilepla

thisbuttonplay videoframe‐

by‐frame.

Movesright

screen.

8REC

re 

manually. 18▼Movesdowninthesettingsmen

Usedtocordandstop

i

record ng  (Changes

therecordingmodefrom

NormaltoManual.)

screen.

9SEARCHeos.19◀MovesleftintheSettingsmenu



Searchesrecordedvid screen.

10MENUOpenstheSettingsmenu.20ENTER

betweenthe4split

s

Switches

screenandfullscreenmode for

theLivescreen.

Alsousedtoselectamenu

orsavenewsettings.

21USBUsedtoupgradeviaUSBortobackupstillimagesandvideostoaUSBdrive.

1

2

3

4

5

6

7 8 9 10

12

2.3. Back

2.2.2. LEDOperation

No.LED DescriptionNo. LED Description

1POWERTurnson oductis whenthepr

powered.6RECTurnsonwvideo.hilerecording

2COPYTurnsonwhileabackupis in

progress.71Turnsonuponvideoinputorthe

activationofanevent.

3AL ARM Turnsonwhenanalarmis

activated.82Turnsonuponvideoinputorthe

activationofanevent.

4NETW ORK Turnsonwhenthestemissy

connectedtoanetwork.93Turnsonuponvideoinputorthe

activationofanevent.

5HDDTurnsonwhilerecording  4Turnsonuponvideoinputorthe

activationofanevent.

or

playingavideo.10

.3. Back2

[SVR-470 Rear Panel]

No.Terminal Description

1.VIDEOIN:CameraInputTerminal (NTSC/PAL)

2.AUDIOINAudioInputTermina l

3.AUDIOOUTAudioOutputTermina l

4.VIDEOOUT:MonitorConnectionTerm inal

5.VGAPCVGAMonitorConnectionTerminal

6.RS poses;cannotbeusedforanyother

‐232 Developmentandconsolepur

purposes.

7.LANRJ‐45Jack

8.RS‐485/422aControlTerminalPTZCamer

9.SENSORINSensorInputTermin al

10.ALARMOUT AlarmOutputTerminal

11.TERMRS‐485TerminationON/OFFSwitch

12PowerPowerInput

13

2.4. Remote Controller Buttons

2.4. RemoteControllerButtons

No.TerminalDescription

1.MENUOpenstheSettingsmenu.

2.AUTOActivatestheAutoSequencingmode.

3.SPOTNotusedforthisproduct.

4.PTZControlsaconnectedPTZcamera.

5.COPYBacksupstillimagesandvideos.

6.RECORDmanually.(Changestherecordingmode

fromNormaltoManual.)

Usedtorecordandstoprecording

7.STOPUsedwhentostopplayingavideoandtosearchanewfile.

8.SEARCH Searchesrecordedvideos.

9.STEPWhenpressedwhileplaying,thisbuttonplaysvideoframe‐by‐frame.

10.PL AY/PAUSE Playsorpausesavideo.

11.

video.

FASTChangestheplaybackspeedto2xand4xwhileplayingandsearching

12DIRectionwhenplayingorsearchingavideo.

Reversestheplaybackdir

Theplaybackisbackwardswhenpressedwhileplayingforward.

13ENTERbetweenthe4splitscreenandfullscreenmodesfortheLive

Switches

screen.Alsousedtoselectamenuorsavenewsettings.

14MULTIActivates4splitscreens.

15ESCrecordingmode

fromNormaltoManual.)

Usedtorecordandstoprecordingmanually.(Changesthe

160~9UsedtosetuparemotecontrolID,password,andIP.1to9isavailablefor

theremotecontrolIDs.

14

2.4. Remote Controller Buttons

17IescreenandstartsrespondingtotheremoteDSET

PresstheIDSETbuttonandthenthenumberbutton.Theproductdisplays

ID=Number(1~9)onth

controller'scommands.

18POWERTurnstheDVRonoroff.



 emoteControllerOperationRange



 RemoteControlIDSetup

To oneremotecontroller,remotecontrolIDsareassignedtoeach

product.

① IntheSystemmenuunderSystemSetup,selectanIDat"RemoteControlID".

vailabletoselectusingtheleftandrightarrowbuttons.)Thedefaultvalueis"All"

② Savethenewsettingsandexittothemainscreen.

R

30° 30° 5m

controlmultipleproductswith

[HowtoSetUp]

(1to9isa

displayedwith"ID=ALL".

15

2.4. Remote Controller Buttons

[HowtoUse]

③ TocontrolaproductwithID1,presstheIDSETbutton[Pic1]andthenthenumber1.The

productdisplaysID=1onthescreen[Pic2]andstartsrespondingtotheremotecontroller's

commands.

④ TocontrolaproductwithID2,followthesameinstructionsasabove;pressIDSET,andthenthe

number2.TheproductthendisplaysID=2onthescreenandstartsrespondingtotheremote

controller'scommands.

[Pic 1. Remote ID SET Button] [Pic 2. The product displays the ID on the screen.]

16

3.1. Network Wiring

Chapter3. InstallingHardware

3.1. NetworkWiring

ThefollowingexampleisawiringdiagramfortheSVR‐470,monitors,CCTVs,andexternaldevices.

[Installing the SVR-470]

3.2. DetailedWiringInstructions

3.2.1. Camera

TheSVR‐470canbeconnectedtoamaximumof4CCTVcameras.

ConnecttheBNCterminalonacamerawiththeCAMERAIN terminalonthebackoftheproduct.

[The SVR-470 & Camera Connection]

17

3.2. Detailed Wiring Instructions

3.2.2. ConnectingAudio

Thisproductcanrecordaudiowhenaudiodevicesareconnectedtotheaudioinputs.

[The SVR-470 & Audio Device Connection]

 AudioInput

ConnectaRCAaudioinputterminal(mic‐equippedcamera)withtheAUDIO IN terminalonthebackof

theproduct.(Compatiblewithanymicandspeakermodel.)

Note

Toactivateaudioinput,turn[ON]the[RecordingAudio]optionattheSettings→

RecordSetup→DetailSetupmenu.

 AudioOutput

ConnectanRCAaudiooutputterminal(speaker‐equippedmonitor,andetc.)withtheAUDIO OUT

terminalonthebackoftheproduct.

Caution

Audiomayskipifitisrecordedin4CHandplayedon4splitscreens.Ifthishappens,

changethescreenmodetoFullScreen.

3.2.3. Monitor

Tooutputvideofeedfromacameratoamonitor,connectthemonitortotheVGAorVIDEOOUTPUT

terminalonthebackofthisproductusingaVGAorBNCcable. 2monitoroutputterminals(1BNCand1

VGA)areavailableandtheycanbeusedsimultaneously.

Optionally,youcansimplyusethe3.5"LCDmonitoronthefrontpanelofthisproductforvideooutput.

18

3.2. Detailed Wiring Instructions

[Connecting Monitor]

 VGAMonitorOutput

ThisoutputconnectorisforaVGAmonitor.

No.DescriptionNo.Description

1RedSignal(75Ω,0.7Vp‐p)9N/C(NotConnected)

2GreenSignal(75Ω,0.7Vp‐p)10Grounded

3BlueSignal(75Ω,0.7Vp‐p)11Grounded

4N/C(NotConnected)12N/C(NotConnected)

5Grounded13HSYNC(Horizontal

Synchronization)

6Grounded14VSYNC(VerticalSynchronization)

7Grounded15N/C(NotConnected)

8Grounded

19

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Samsung SVR-470 User manual

Samsung SVR-470 User manual

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