Samsung SVR-470 User manual

  • Hello! I am an AI chatbot trained to assist you with the Samsung SVR-470 User manual. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
Preface
Preface
ThankyouforpurchasingtheSamsung4channelDVRwithabuiltinLCDmonitor.
ThisisauserinstructionmanualfortheSVR470.Thepersonwhoinstallsandoperatestheproductshall
beawareofthismanualandothermanualsreferencedbythismanualbeforeinstallationandoperation
inordertouseitproperly.
Thismanualandthesoftwareandhardwareexplainedhereinareprotectedbycopyrightlaw.Allcopying,
reprintingandtranslatingtootherlanguagesofpartoforallofitscontentswithoutpermissionof
SamsungTechwinCo.,Ltd.arenotallowed,exceptforfairusewithinthescopeofcopyrightlaw.
Thespecificationsofthisproductaresubjecttochangeandupgradewithoutprior notice.
Product Warranty and Limitations
Themanufacturerofthisproductisnotresponsibleforthesaleoftheproduct,nordoesthe
manufacturerdelegatesuchresponsibilitytoathirdparty.Theproductwarrantydoesnotcover
accidents,negligence,abuse,orimproperusefortheiteminwholeorinanypart.Additionally,the
manufacturerdoesnotprovidewarrantyforanyadditionalpartorpiecethatwasnotsuppliedbythe
manufacturer.
Theproductwarrantyperiodisfortwoyearsfromthepurchasedate.However,thewarrantydoesnot
coveranyofthefollowingproblems,andanominalservicefeewillbechargedif:
Malfunctionduetouser'snegligence
Dismantlingorreplacementbytheuser
Producthasbeenconnectedtopowersourcethatdiffersfromthatspecified.
Malfunctionduetonaturaldisasters(fire,flood,tsunami,etc.)
Replacementduetowearandtear(HDD,fan,LCDetc.)
(WarrantyperiodforHDD,fanandLCDisoneyear.)
ThiswarrantyspecificallyexcludesproductnotofSamsung'smanufacture,whichmaybeincludedas
anadjunctiveproductinanySamsungsystem.
Aservicechargeshallbechargedfornonwarrantyproductswherethe2yearwarrantyhasexpiredor
voidedbycustomermisuseasdescribedabove.
Thisproductisaperipheraldeviceforasecuritysystem,andnotawholesecuritysystemagainstfireand
theft.Samsungshallnotbeliable,directlyorindirectly,foranylossordamagewhichiscausedby,
allegedtobecausedbyorcausedinconnectionwiththeuseofthisitem.
1
Preface
Thisproductmustbeinstalledbyskilledandexperiencedpersonnel;selfinstallationbytheuseris
prohibited.Selfinstallationbytheusermayresultinfire,electrocution,and/orproductmalfunctions.
Pleasecontactyoursalesagentforhelpwithsafeassemblyandinstallation.
ThisinstructionmanualisbasedontheSVR470installedwiththefirmwareversionat1.0.0.
Thecontentsofthismanualmaychangeinordertoaccommodateupdatesinfirmwareand/orsoftware.
Also,thespecificationsand/ordesignofthisproductmaychangewithoutpriornoticeforproduct
improvement.
2
Table of Contents
Table of Contents
CHAPTER 1. SAFETY WARNINGS................................................................ 7
1.1. Warning Symbols..........................................................................................................7
CHAPTER 2. PRODUCT DESCRIPTION...................................................... 11
2.1. Package Contents....................................................................................................... 11
2.2. Front............................................................................................................................. 12
2.2.1. Button Operation................................................................................................. 12
2.2.2. LED Operation......................................................................................................13
2.3. Back..............................................................................................................................13
2.4. Remote Controller Buttons........................................................................................14
CHAPTER 3. INSTALLING HARDWARE ..................................................... 17
3.1. Network Wiring............................................................................................................17
3.2. Detailed Wiring Instructions......................................................................................17
3.2.1. Camera.................................................................................................................. 17
3.2.2. Connecting Audio................................................................................................18
3.2.3. Monitor..................................................................................................................18
3.2.4. Alarm Input & Output .......................................................................................... 20
3.2.5. External Control Device (RS–485)......................................................................21
3.2.6. Connecting to LAN (Ethernet 10/100 Base–T)..................................................21
3.3. Installing HDD..............................................................................................................22
CHAPTER 4. MENU INTRODUCTION.......................................................... 25
4.1. Monitoring Screen ......................................................................................................25
4.2. Menus...........................................................................................................................25
3
Table of Contents
4.3. Menu Screen Description...........................................................................................26
4.4. Closing Menu ..............................................................................................................27
CHAPTER 5. SYSTEM SETUP ..................................................................... 29
5.1. System .........................................................................................................................29
5.2. HDD ..............................................................................................................................30
5.3. Password.....................................................................................................................31
5.3.1. DVR User Permissions........................................................................................31
5.4. Clock ............................................................................................................................33
CHAPTER 6. NETWORK SETUP.................................................................. 35
6.1. Network........................................................................................................................35
6.2. DDNS Connection Setup............................................................................................36
6.3. DDNS............................................................................................................................36
6.3.1. DDNS Registration...............................................................................................37
6.4. Connecting to Client...................................................................................................40
6.5. SERIAL.........................................................................................................................41
6.6. E-MAIL..........................................................................................................................42
CHAPTER 7. RECORDING & EVENT SETUP.............................................. 43
7.1. Record Setup...............................................................................................................43
7.1.1. General Setup ...................................................................................................... 43
7.1.2. Detail Setup..........................................................................................................44
7.2. Event Setup.................................................................................................................45
7.2.1. Event Setup.......................................................................................................... 45
7.2.2. Motion Detection..................................................................................................46
7.2.3. Text........................................................................................................................47
4
Table of Contents
7.2.4. Simple POS Manual............................................................................................. 47
7.2.5. Relay.....................................................................................................................50
CHAPTER 8. SCREEN SETUP ..................................................................... 51
8.1. Channel 1 ~ 4...............................................................................................................51
8.1.1. Multiple Channel & Split Screen Display...........................................................51
8.2. Auto Sequencing ........................................................................................................ 52
8.2.1. How to Use Auto Sequencing.............................................................................52
8.3. Screen Display Status ................................................................................................53
8.3.1. Recording Mode Display..................................................................................... 54
CHAPTER 9. PTZ SETUP ............................................................................. 55
9.1. CH1~CH4 Individual Channel Setup.........................................................................55
9.2. Using PTZ ....................................................................................................................55
9.2.1. Pan & Tilt Controls ..............................................................................................56
9.2.2. Zoom & Focus Controls......................................................................................56
9.2.3. Initialize.................................................................................................................56
9.2.4. Camera OSD Menu ..............................................................................................56
CHAPTER 10. SEARCHING RECORDED VIDEOS...................................... 57
10.1. Searching Events ....................................................................................................57
10.2. Time Bar Search......................................................................................................58
10.3. Time Search.............................................................................................................58
10.4. Play from Beginning ...............................................................................................58
10.5. Play from Last.......................................................................................................... 59
10.6. Searching Log Files................................................................................................59
10.7. Copying Files...........................................................................................................59
5
Table of Contents
10.7.1. Still Image Copy Instructions .........................................................................59
10.7.2. Video Copy Instructions..................................................................................60
10.8. Playing Recorded Video.........................................................................................62
CHAPTER 11. USING WEB VIEWER ........................................................... 63
11.1. Connecting to Web Viewer.....................................................................................63
11.2. Web Viewer Login Page.......................................................................................... 64
11.3. Live Mode.................................................................................................................65
11.4. Search Mode............................................................................................................66
11.5. Web Viewer Buttons................................................................................................68
APPENDIX....................................................................................................... 71
Appendix A) Troubleshooting..............................................................................................71
Appendix B) How to Upgrade Firmware.............................................................................. 73
Appendix C) How to Resolve Time Difference Errors........................................................74
Appendix D) Factory Default Values....................................................................................75
Appendix E) Compatible PTZ Camera Models....................................................................78
Appendix F) Recommended HDD Models........................................................................... 79
Appendix G) Product Specifications ................................................................................... 80
Appendix H) Product Schematics........................................................................................ 82
6
1.1. Warning Symbols
Chapter1. SafetyWarnings
1.1. WarningSymbols
Warning
Misuseorwrongfuloperationoftheitemmayresultindeath,injury,orbringabout
otherharmfulresults.Itindicatesabsolutecautionmustbeobservedwhenoperating
saiditem.
BeforeInstallation
9 Please check the power outlet voltage (AC 100V~240V) before you connect the
power to the outlet.
9 Make sure that the product is switched off before you install it.
9 To avoid the risk of electric shock and/or fire, do not install the product in a damp area.
9 The product must be grounded to reduce the risk of electric shock.
UsingtheProduct
9 Opening or removing the product case will expose you to the risk of electric shock; do
not open or remove the case unless you are a qualified technician.
9 To prevent electrical fire, do not connect multiple power cords to a single outlet.
9 Do not place heavy objects or vessels containing water on the unit since it can cause
serious malfunctions.
9 Do not use this item in a location containing propane gas, gasoline, or other
flammable substances to avoid risk of explosion or fire.
9 To avoid the risk of electric shock, do not touch the power plug with moisture on your
hands.
9 Do not insert your hand or finger to the DVD slot; it may cause injury.
9 Make sure that no electrically conductive material enters the cooling vent.
9 Do not pull on the power plug with any force; a damaged plug may cause electric
shock or fire.
9 To avoid the risk of an explosion, the internal Lithium battery must be replaced only
with an identical, or a fully compatible, product. Obsolete batteries must be properly
retired or recycled to protect the environment.
9 Do not expose the battery to heat or place it in fire; short-circuiting or disassembling
the battery is also hazardous.
9 Do not recharge the batteries in the remote controller.
7
1.1. Warning Symbols
DisassemblyandCleaning
9 There is a risk of malfunction, shock, and other dangers. Do not disassemble or
attempt to fix or alter the product yourself.
9 Do not clean the product with water, paint thinner, or other organic solvent as doing
so may cause product malfunctions and/or electric shock. When cleaning the product,
use a dry cloth to wipe the exterior of the device.
Caution
Misuseorwrongfuloperationoftheitemmayresultininjuryordamagetotheitem.
Itindicatescautionshouldbeobservedwhenoperating.
InstallingtheProduct
9 When installing the product, please leave at least 15cm of space between the cooling
vent and the wall for proper heat dissipation.
9 To prevent user injury and product damage, please install the product on a level
surface with no risk of the product falling.
9 Avoid installation in an environment where the product will be exposed to heat or
direct sunlight; product deformation and/or damage may result.
9 Installing a camera while recording is in progress may corrupt the recorded picture in
other channel(s). To avoid decreasing video quality, please only record after
installation of a new camera is complete.
UsingtheProduct
9 Avoid shock and vibration while operating or moving the item.
9 Do not move the product while it is in operation; do not expose the product to strong
impact or throw the product.
9 Before adding HDDs from a third party, please contact your sales agent and avoid a
possible malfunction.
9 Damage to the product that is consequential to using a non-recommended hard disk
voids your product warranty.
9 This product is not an anti-theft or fire-prevention device; the manufacturer is not
responsible for any damage to property or personnel that may occur.
9 We recommend the installation of an uninterrupted power supply for all storage
devices.
8
1.1. Warning Symbols
FCCComplianceStatement
NOTE:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferencewhentheequipmentisoperatedinacommercialenvironment.This
equipmentgenerates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedin
accordancewiththeinstructionmanual,maycauseharmfulinterferencetoradiocommunications.
Operationofthisequipmentinaresidentialareaislikelytocauseharmfulinterferenceinwhichcause
theuserwillberequiredtocorrecttheinterferenceathisownexpense.
CorrectDisposalofThisProduct
(WasteElectrical&ElectronicEquipment)
(ApplicableintheEuropeanUnionandotherEuropeancountrieswithseparatecollection
systems.)Thismarkingshownontheproductoritsliterature,indicatesthatitshouldnotbe
disposedwithotherhouseholdwastesattheendofitsworkinglife.Topreventpossible
harmtotheenvironmentorhumanhealthfromuncontrolledwastedisposal,pleaseseparatethisfrom
othertypesofwastesandrecycleitresponsiblytopromotethesustainablereuseofmaterialresources.
Householdusersshouldcontacteithertheretailerwheretheypurchasedthisproduct,ortheirlocal
governmentoffice,fordetailsofwhereandhowtheycantakethisitemforenvironmentallysafe
recycling.Businessusersshouldcontacttheirsupplierandcheckthetermsandconditionsofthe
purchasecontract.Thisproductshouldnotbemixedwithothercommercialwastesfordisposal.
CorrectDisposalofBatteriesinthisProduct
(ApplicableintheEuropeanUnionandotherEuropeancountrieswithseparatebatteryreturn
systems.)
Thismarkingonthebattery,manualorpackagingindicatesthatthebatteriesinthisproduct
shouldnotbedisposedofwithotherhouseholdwasteattheendoftheirworkinglife.
Wheremarked,thechemicalsymbolsHg,CdorPbindicatethatthebatterycontains
mercury,cadmiumorleadabovethereferencelevelsinECDirective2006/66.Ifbatteriesarenot
properlydisposedof,thesesubstancescancauseharmtohumanhealthortheenvironment.To
protectnaturalresourcesandtopromotematerialreuse,pleaseseparatebatteriesfromothertypesof
wasteandrecyclethemthroughyourlocal,freebatteryreturnsystem.
Therechargeablebatteryincorporatedinthisproductisnotuserreplaceable.
Forinformationonitsreplacement,pleasecontactyourserviceprovider.
9
1.1. Warning Symbols
SamsungTechw incaresfortheenvironmentatallproduct
manufacturingstagestopreservetheenvironment,andistakinga
numberofstepstoprovidecustomerswithmoreenvironmentally
friendlyproducts.
TheEcomarkrepresentsSamsungTec hwin'swilltocreate
environmentallyfriendlyproducts,andindicatesthattheproduct
satisfiestheEURoHSDirective.
10
2.1. Package Contents
Chapter2. ProductDescription
2.1. PackageContents
TheSVR470packageincludestheDVRandfollowingcomponents.Pleasemakesurethatyourpackageis
notmissinganyofthese.Ifitis,pleasecontactyourvendorforassistance.
1.NetworkViewerProgramCD
2.User'sManual
3.RemoteController
4.RemoteControllerBatteries
5.PowerCord&Adapter
6.RackMounts&FixtureScrews
11
2.2. Front
2.2. Front
.2.1. ButtonOperation2
No.Button DescriptionNo. ButtonDescription
1POWERTurnsthe Controlsacamera.DVRonoroff. 11PTZ connectedPTZ
2‐ s,or
a12COPYBacksupstillimagesandvideos.
Movesbetweenmenu
selects menu.
3DIRECTION
13AUTOActivatesthescreenAuto
e.
Reversestheplaybackdirection
whenplayingorsearchinga
video.
Theplaybackisbackwards
whenpressed whileplaying
forward.
Sequencing mod
4FAST
playbackspeedto
4x 14MULTI
Displaysthefullscreenorsplits
Changesthe
2xand whileplayingand
searchingvideo.
thescreen;4splitscreensforthe
470model,and9splitscreensfor
the940model.
5STOPpplayinga
  15ESCuorcancelsa
Usedwhentosto
video andto searchanewfile.
Exitsthemen
command.
6PLAY/
PA Playsorpausesavideo.16inthesettingsmenu
USE
Movesup
screen.
7STEP
ying,
s17intheSettingsmenu
Whenpressedwhilepla
thisbuttonplay videoframe
byframe.
Movesright
screen.
8REC
re
manually. 18Movesdowninthesettingsmen
Usedtocordandstop
i
record ng (Changes
therecordingmodefrom
NormaltoManual.)
screen.
9SEARCHeos.19MovesleftintheSettingsmenu
Searchesrecordedvid screen.
10MENUOpenstheSettingsmenu.20ENTER
betweenthe4split
s
Switches
screenandfullscreenmode for
theLivescreen.
Alsousedtoselectamenu
orsavenewsettings.
21USBUsedtoupgradeviaUSBortobackupstillimagesandvideostoaUSBdrive.
1
2
3
4
5
6
7 8 9 10
12
2.3. Back
2.2.2. LEDOperation
No.LED DescriptionNo. LED Description
1POWERTurnson oductiswhenthepr
powered.6RECTurnsonwvideo.hilerecording
2COPYTurnsonwhileabackupis in
progress.71Turnsonuponvideoinputorthe
activationofanevent.
3AL ARM Turnsonwhenanalarmis
activated.82Turnsonuponvideoinputorthe
activationofanevent.
4NETW ORK Turnsonwhenthestemissy
connectedtoanetwork.93Turnsonuponvideoinputorthe
activationofanevent.
5HDDTurnsonwhilerecording  4Turnsonuponvideoinputorthe
activationofanevent.
or
playingavideo.10
.3. Back2
[SVR-470 Rear Panel]
No.Terminal Description
1.VIDEOIN:CameraInputTerminal (NTSC/PAL)
2.AUDIOINAudioInputTermina l
3.AUDIOOUTAudioOutputTermina l
4.VIDEOOUT:MonitorConnectionTerm inal
5.VGAPCVGAMonitorConnectionTerminal
6.RS poses;cannotbeusedforanyother
232 Developmentandconsolepur
purposes.
7.LANRJ45Jack
8.RS485/422aControlTerminalPTZCamer
9.SENSORINSensorInputTermin al
10.ALARMOUT AlarmOutputTerminal
11.TERMRS485TerminationON/OFFSwitch
12PowerPowerInput
13
2.4. Remote Controller Buttons
2.4. RemoteControllerButtons
No.TerminalDescription
1.MENUOpenstheSettingsmenu.
2.AUTOActivatestheAutoSequencingmode.
3.SPOTNotusedforthisproduct.
4.PTZControlsaconnectedPTZcamera.
5.COPYBacksupstillimagesandvideos.
6.RECORDmanually.(Changestherecordingmode
fromNormaltoManual.)
Usedtorecordandstoprecording
7.STOPUsedwhentostopplayingavideoandtosearchanewfile.
8.SEARCH Searchesrecordedvideos.
9.STEPWhenpressedwhileplaying,thisbuttonplaysvideoframebyframe.
10.PL AY/PAUSE Playsorpausesavideo.
11.
video.
FASTChangestheplaybackspeedto2xand4xwhileplayingandsearching
12DIRectionwhenplayingorsearchingavideo.
Reversestheplaybackdir
Theplaybackisbackwardswhenpressedwhileplayingforward.
13ENTERbetweenthe4splitscreenandfullscreenmodesfortheLive
Switches
screen.Alsousedtoselectamenuorsavenewsettings.
14MULTIActivates4splitscreens.
15ESCrecordingmode
fromNormaltoManual.)
Usedtorecordandstoprecordingmanually.(Changesthe
160~9UsedtosetuparemotecontrolID,password,andIP.1to9isavailablefor
theremotecontrolIDs.
14
2.4. Remote Controller Buttons
17IescreenandstartsrespondingtotheremoteDSET
PresstheIDSETbuttonandthenthenumberbutton.Theproductdisplays
ID=Number(1~9)onth
controller'scommands.
18POWERTurnstheDVRonoroff.
emoteControllerOperationRange
RemoteControlIDSetup
To oneremotecontroller,remotecontrolIDsareassignedtoeach
product.
IntheSystemmenuunderSystemSetup,selectanIDat"RemoteControlID".
vailabletoselectusingtheleftandrightarrowbuttons.)Thedefaultvalueis"All"
Savethenewsettingsandexittothemainscreen.
R
30° 30° 5m
controlmultipleproductswith
[HowtoSetUp]
(1to9isa
displayedwith"ID=ALL".
15
2.4. Remote Controller Buttons
[HowtoUse]
TocontrolaproductwithID1,presstheIDSETbutton[Pic1]andthenthenumber1.The
productdisplaysID=1onthescreen[Pic2]andstartsrespondingtotheremotecontroller's
commands.
TocontrolaproductwithID2,followthesameinstructionsasabove;pressIDSET,andthenthe
number2.TheproductthendisplaysID=2onthescreenandstartsrespondingtotheremote
controller'scommands.
[Pic 1. Remote ID SET Button] [Pic 2. The product displays the ID on the screen.]
16
3.1. Network Wiring
Chapter3. InstallingHardware
3.1. NetworkWiring
ThefollowingexampleisawiringdiagramfortheSVR470,monitors,CCTVs,andexternaldevices.
[Installing the SVR-470]
3.2. DetailedWiringInstructions
3.2.1. Camera
TheSVR470canbeconnectedtoamaximumof4CCTVcameras.
ConnecttheBNCterminalonacamerawiththeCAMERAIN terminalonthebackoftheproduct.
[The SVR-470 & Camera Connection]
17
3.2. Detailed Wiring Instructions
3.2.2. ConnectingAudio
Thisproductcanrecordaudiowhenaudiodevicesareconnectedtotheaudioinputs.
[The SVR-470 & Audio Device Connection]
AudioInput
ConnectaRCAaudioinputterminal(micequippedcamera)withtheAUDIO IN terminalonthebackof
theproduct.(Compatiblewithanymicandspeakermodel.)
Note
Toactivateaudioinput,turn[ON]the[RecordingAudio]optionattheSettings
RecordSetupDetailSetupmenu.
AudioOutput
ConnectanRCAaudiooutputterminal(speakerequippedmonitor,andetc.)withtheAUDIO OUT
terminalonthebackoftheproduct.
Caution
Audiomayskipifitisrecordedin4CHandplayedon4splitscreens.Ifthishappens,
changethescreenmodetoFullScreen.
3.2.3. Monitor
Tooutputvideofeedfromacameratoamonitor,connectthemonitortotheVGAorVIDEOOUTPUT
terminalonthebackofthisproductusingaVGAorBNCcable. 2monitoroutputterminals(1BNCand1
VGA)areavailableandtheycanbeusedsimultaneously.
Optionally,youcansimplyusethe3.5"LCDmonitoronthefrontpanelofthisproductforvideooutput.
18
3.2. Detailed Wiring Instructions
[Connecting Monitor]
VGAMonitorOutput
ThisoutputconnectorisforaVGAmonitor.
No.DescriptionNo.Description
1RedSignal(75,0.7Vpp)9N/C(NotConnected)
2GreenSignal(75,0.7Vpp)10Grounded
3BlueSignal(75,0.7Vpp)11Grounded
4N/C(NotConnected)12N/C(NotConnected)
5Grounded13HSYNC(Horizontal
Synchronization)
6Grounded14VSYNC(VerticalSynchronization)
7Grounded15N/C(NotConnected)
8Grounded
19
/