Product Support
16 - Introduction to OmniPage Pro
Product Support
For the fastest and easiest way to get help, please look for solutions in
this manual or in the
OmniPage Pro Guide
.
Product support and information are also available to registered users
through the services listed in this table.
Please have the following information ready for the most efficient
service when you call Caere Product Support:
î‚• OmniPage Pro version and serial number
The serial number is printed on the label of the first installation
disk or the CD case. To get the version number, choose
About
OmniPage Pro...
in the Apple menu when OmniPage Pro is open.
Or, select the OmniPage Pro icon in the installation folder and
choose
Get Info
in the File menu in the Finder.
î‚• The make and model of your computer system and peripheral
devices (scanner, printer, monitor, and so on)
î‚• The amount of memory in your system
To get information about your computer system and memory,
choose
About This Macintosh...
in the Apple menu when the
Finder is active.
î‚• The amount of free disk space
To check the amount of free disk space, open your hard disk
folder and check the number in the upper-right corner. You must
view the folder
by Icon
or
by Small Icon
to see the number.
Service How to Contact
World Wide Web home page http://www.caere.com
Download Service (BBS)
(patches, updates)
(408) 395-1631
(8 bits, no parity, 1 stop bit)
Automated Fax Response Service
(common Q&A)
(408) 354-8471
Phone Support in North America
(fee-based troubleshooting)
(408) 395-8319
Ordering dictionaries for other
languages
(408) 395-5733
For international phone numbers, please refer to the Caere Product Support insert in
your OmniPage Pro package.