iv
Creating Zones Using a Template .......................................................................................3-12
Deleting Zones........................................................................................................................3-13
Reidentifying Zone Types.....................................................................................................3-13
Performing OCR on a Document................................................................................................3-14
Checking OCR Results ..........................................................................................................3-14
Verifying Text.........................................................................................................................3-16
Exporting Documents...................................................................................................................3-16
Saving a Document................................................................................................................ 3-16
Copying a Document to the Clipboard...............................................................................3-18
Sending a Document With Microsoft Exchange................................................................3-18
Chapter 4 Settings Guide
Selecting OmniPage Pro Settings..................................................................................................4-2
What Is the Quality of the Original Document?.........................................................................4-3
What Type of Document Are You Processing? ..........................................................................4-4
How Much Original Formatting Do You Want to Keep? .........................................................4-6
Do You Want to Retain Graphics in Your Document?..............................................................4-7
How Many Languages Are in Your Document?........................................................................4-8
Are You Processing a Multiple-Page Document? ....................................................................4-10
Chapter 5 Technical Information
Troubleshooting Solutions.............................................................................................................5-2
General Troubleshooting Solutions.......................................................................................5-2
Setup Program Requests the Same Disk...............................................................................5-3
Uninstalling the Software .......................................................................................................5-3
Testing OmniPage Pro in Safe Mode ....................................................................................5-4
Low Memory Problems...........................................................................................................5-4
Low Disk Space Problems ......................................................................................................5-5
Scanning Problems...................................................................................................................5-5
OCR Problems ..........................................................................................................................5-6
Scanner Setup Issues.......................................................................................................................5-8
Scanner Drivers Supplied by the Manufacturer..................................................................5-8
Scanner Drivers Supplied by Caere ......................................................................................5-8
Scanner Message on Launch ..................................................................................................5-8
Using Visioneer PaperPort with OmniPage Pro .................................................................5-9
Using TWAIN-Compliant Scanners......................................................................................5-9
Product Support ............................................................................................................................5-10
Product Support Services......................................................................................................5-10
International Product Support Numbers ...........................................................................5-10
Information Product Support Needs From You................................................................5-10