EMC Data Domain DS60 User manual

EMC
Brand
EMC
Model
Data Domain DS60
Type
User manual
EMC
®
Data Domain
®
DS60 Expansion
Shelf Installation and FRU Replacement
Hardware Guide
302-002-099
REV. 02
Copyright
©
2015-2017 EMC Corporation All rights reserved.
Published January 2017
Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.“ DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND
WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED
IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE.
Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners.
Published in the USA.
EMC Corporation
Hopkinton, Massachusetts 01748-9103
1-508-435-1000 In North America 1-866-464-7381
www.EMC.com
2 EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide
7
11
Preface 13
Revision history 15
Technical Specifications 17
Disk drive type............................................................................................ 18
Network cabling.......................................................................................... 18
System operating limits...............................................................................18
Shipping and storage requirements.............................................................19
Dimensions and weight................................................................................19
Shelf Installation and Removal 21
Shelf installation......................................................................................... 22
Installing rails................................................................................. 22
Working with the portable lift........................................................ 25
Reconfiguring the lift with Voyager kit.......................................... 26
Adjusting the arms for a frontal lift................................................ 27
Installing the shelf onto the rails.................................................... 27
Inserting and securing the top cover and chassis........................... 31
Shelf removal............................................................................................. 35
Working with the portable lift........................................................ 35
Planning your lift........................................................................... 35
Removing the front bezel.............................................................. 36
Pulling the shelf chassis out...........................................................37
Removing a shelf from the cabinet................................................ 38
Using the lift on a shelf more than 49" above the floor.................. 44
Using the Lift on a shelf 49" or less above the floor.......................48
1U cable management tray installation (underneath)..................................52
Racks and rails...............................................................................52
Installing the 1U cable management tray........................................53
Disconnecting cables for an shelf installed with the 1U cable
management tray.......................................................................... 59
1U cable tray removal................................................................................. 59
Removing the 1U cable tray........................................................... 59
Non-EMC rack installation..........................................................................62
Shelf rail installation in non-EMC racks......................................... 62
Removing the universal rails....................................................................... 74
Removing and Replacing FRUs 75
Common procedures ..................................................................................76
Avoiding electrostatic discharge (ESD) damage ........................... 76
Emergency procedures (without an ESD kit).................................76
Figures
Tables
Chapter 1
Chapter 2
Chapter 3
CONTENTS
EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide 3
Hardware acclimation times........................................................... 77
Removing, installing, or storing replaceable units...........................78
Unpacking a part............................................................................79
Standard touch point colors...........................................................79
Power supply replacement......................................................................... 80
Identify the failed power supply unit..............................................80
Removing a power supply unit........................................................81
Replacing a power supply............................................................... 81
Verify the power supplies.............................................................. 82
Complete the procedure................................................................ 83
LCC replacement........................................................................................83
Identify the failed ..........................................................................83
Removing an LCC.......................................................................... 84
Replacing an LCC.......................................................................... 84
Verify the ......................................................................................85
Complete the procedure................................................................86
Disk replacement........................................................................................86
Identify the failed drive..................................................................86
Opening the console...................................................................... 89
Removing the front bezel.............................................................. 89
Pulling the shelf chassis out.......................................................... 90
Removing a disk drive.....................................................................91
Installing a disk.............................................................................. 92
Verify the operation of the new disk drive .................................... 93
Installing the front bezel................................................................ 94
Complete the procedure................................................................ 94
Fan replacement.........................................................................................94
Identify the failed fan unit..............................................................94
Removing the front bezel.............................................................. 95
Pulling the shelf chassis out...........................................................96
Removing a fan module................................................................. 96
Installing a fan................................................................................97
Verify the fans............................................................................... 98
Installing the front bezel................................................................ 99
Complete the procedure................................................................99
Chassis removal..........................................................................................99
Working with the portable lift........................................................ 99
Reconfiguring the lift with Voyager kit.........................................100
Adjusting the arms for a frontal lift............................................... 101
Removing a power supply unit......................................................102
Removing an LCC.........................................................................103
Opening the console.....................................................................104
Removing the front bezel............................................................. 104
Removing a disk drive.................................................................. 105
Removing a fan module................................................................ 106
Removing a shelf from the cabinet............................................... 107
Chassis replacement..................................................................... 113
Installing the front bezel...............................................................128
DS60 bezel replacement........................................................................... 128
Removing the front bezel............................................................. 128
Installing the front bezel...............................................................129
DS60 cable management assembly (CMA) bezel...................................... 129
Removing the CMA front bezel.................................................... 129
Installing the CMA front bezel......................................................130
DS60 cable management assembly (CMA) replacement...........................130
Removing the 1U cable tray..........................................................130
CONTENTS
4 EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide
Installing the 1U cable tray............................................................133
Connecting cables to the shelf..................................................... 137
DS60 rail replacement............................................................................... 137
Working with the portable lift....................................................... 137
Reconfiguring the lift with Voyager kit......................................... 138
Adjusting the arms for a frontal lift...............................................138
Removing a power supply unit......................................................139
Removing an LCC.........................................................................140
Opening the console..................................................................... 141
Removing the front bezel..............................................................141
Removing a disk drive...................................................................142
Removing a fan module................................................................ 143
Removing a shelf from the cabinet............................................... 144
Removing the universal rails..........................................................151
Installing rails............................................................................... 152
Installing the shelf onto the rails...................................................155
Inserting and securing the top cover and chassis......................... 159
Replacing a power supply............................................................. 163
Replacing an LCC......................................................................... 163
Installing a disk............................................................................. 164
Installing a fan.............................................................................. 165
Connecting cables to the shelf..................................................... 166
Verify the chassis replacement.....................................................167
Installing the front bezel...............................................................167
DS60 cable management assembly (CMA) rail replacement..................... 167
1U cable tray removal................................................................... 167
1U cable management tray installation (underneath)....................170
Adding Disks 177
Verify system health..................................................................................178
Identify the first empty disk pack in the target enclosure..........................178
Locate the target enclosure in the rack.....................................................179
Opening the console..................................................................................179
Removing the front bezel.......................................................................... 179
Pulling the shelf chassis out...................................................................... 180
Add new disks............................................................................................181
Close the shelf chassis.............................................................................. 182
Verify and configure the new storage........................................................182
Installing the front bezel........................................................................... 185
Chapter 4
CONTENTS
EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide 5
CONTENTS
6 EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide
Rail installation........................................................................................................... 23
Installing the right rail to the rear channel ..................................................................24
Installing the right rail to the front channel ................................................................ 25
Reconfiguring the portable lift with the Voyager conversion kit ................................ 26
Adjusting the lift arm bar to just under 17 inches ........................................................27
Sliding the shelf chassis into the rails ........................................................................ 29
Unlocking the casters................................................................................................. 29
Locking the casters.................................................................................................... 30
Removing the straps...................................................................................................30
Inserting and securing the chassis to the cabinet........................................................ 31
Inserting and Securing the Chassis to the Cabinet (Shoulder Screw Configuration)
................................................................................................................................... 32
Removing semi-captive screws...................................................................................32
Installing ears to rack using truss head screws........................................................... 33
Installing top cover using truss head screws...............................................................34
Removal of semi-captive screws................................................................................ 35
Best Practice: Using the portable lift adjacent to the long side of the shelf................36
Removing the front bezel ...........................................................................................37
Pulling the Chassis Out (Two shoulder Screw Configuration).....................................38
Example of adjusting the lift arm/tray to just under 17-inches....................................39
Releasing chassis from the rails.................................................................................. 40
Removing the shipping screws, if present.................................................................. 40
Pulling the chassis out (two shoulder screw configuration).........................................41
Reconfiguring the Alum-A-Lift with the conversion kit................................................41
Locking the casters.................................................................................................... 42
Removing a shelf from rails more than 49" above the floor ........................................43
Tightening the straps..................................................................................................44
Unlocking the casters................................................................................................. 44
Adjusting the arm for a high rail position.....................................................................45
Locking the Casters....................................................................................................46
Removing a Shelf from rails more than 49" above the floor ....................................... 46
Tightening the straps..................................................................................................47
Unlocking the casters................................................................................................. 47
Support table..............................................................................................................48
Removing the straps...................................................................................................48
Adjusting the arm for a low rail position...................................................................... 49
Locking the casters.................................................................................................... 50
Removing a shelf from rails 49" or less above the floor ............................................. 50
Tightening the straps.................................................................................................. 51
Unlocking the casters..................................................................................................51
Removing the straps...................................................................................................52
Blue tab on rail must be pushed in.............................................................................. 53
Installing/Securing rails - front................................................................................... 54
Installing/Securing rails - rear.................................................................................... 54
Installing tray..............................................................................................................55
Spring Clips - push up to release tray......................................................................... 55
Opening the cable chain lids....................................................................................... 55
Cable positioning in cable chains................................................................................ 56
1-Inch graduation label................................................................................................56
Attaching cable chains to tray.................................................................................... 57
Installing the chassis bracket into the shelf................................................................ 57
Installing the chassis bracket......................................................................................58
Installing the bezel......................................................................................................58
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FIGURES
EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide 7
Remove the bezel.......................................................................................................59
Remove chassis bracket from chassis........................................................................ 60
Remove the chassis bracket.......................................................................................60
Unclip the cable chains from the tray..........................................................................61
Push spring clips up to release the tray.......................................................................61
Remove the tray.........................................................................................................62
Screw and nut placements......................................................................................... 63
18"-22" marking..........................................................................................................64
26"-30" Marking........................................................................................................ 65
30"-34" Marking........................................................................................................ 65
Rail installation........................................................................................................... 68
Securing a rail with a single screw ............................................................................. 70
Location of securing screws and alignment pins ......................................................... 71
Nutbar installation (Left nutbar shown)......................................................................73
Removing the universal rails....................................................................................... 74
Opening the console...................................................................................................89
Removing the front bezel .......................................................................................... 90
Pulling the Chassis Out (Two shoulder Screw Configuration)..................................... 91
Removing a disk drive.................................................................................................92
Installing a disk........................................................................................................... 93
Removing the front bezel .......................................................................................... 95
Pulling the Chassis Out (Two shoulder Screw Configuration).................................... 96
Reconfiguring the portable lift with the Voyager conversion kit ................................101
Adjusting the lift arm bar to just under 17 inches ...................................................... 102
Opening the console..................................................................................................104
Removing the front bezel .........................................................................................105
Removing a disk drive............................................................................................... 105
Example of adjusting the lift arm/tray to just under 17-inches.................................. 108
Releasing chassis from the rails................................................................................ 109
Removing the shipping screws, if present................................................................. 109
Pulling the chassis out (two shoulder screw configuration)....................................... 110
Reconfiguring the Alum-A-Lift with the conversion kit.............................................. 110
Locking the casters.................................................................................................... 111
Removing a shelf from rails more than 49" above the floor .......................................112
Tightening the straps.................................................................................................113
Unlocking the casters................................................................................................ 113
Reconfiguring the portable lift with the Voyager conversion kit ................................115
Adjusting the lift arm bar to just under 17 inches .......................................................116
Sliding the shelf chassis into the rails ........................................................................118
Unlocking the casters................................................................................................ 118
Locking the casters....................................................................................................119
Removing the straps..................................................................................................119
Inserting and securing the chassis to the cabinet...................................................... 120
Inserting and Securing the Chassis to the Cabinet (Shoulder Screw Configuration)
.................................................................................................................................. 121
Removing semi-captive screws..................................................................................121
Installing ears to rack using truss head screws.......................................................... 122
Installing top cover using truss head screws..............................................................123
Removal of semi-captive screws............................................................................... 124
Installing a disk..........................................................................................................126
Removing the front bezel ......................................................................................... 129
Remove the bezel......................................................................................................129
Installing the bezel.................................................................................................... 130
Remove the bezel......................................................................................................130
Remove chassis bracket from chassis........................................................................131
Remove the chassis bracket...................................................................................... 131
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FIGURES
8 EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide
Unclip the cable chains from the tray........................................................................ 132
Push spring clips up to release the tray..................................................................... 132
Remove the tray........................................................................................................133
Spring Clips - push up to release tray........................................................................133
Opening the cable chain lids...................................................................................... 134
Cable positioning in cable chains............................................................................... 134
1-Inch graduation label.............................................................................................. 134
Attaching cable chains to tray...................................................................................135
Installing the chassis bracket into the shelf............................................................... 135
Installing the chassis bracket.................................................................................... 136
Installing the bezel.................................................................................................... 136
Reconfiguring the portable lift with the Voyager conversion kit ............................... 138
Adjusting the lift arm bar to just under 17 inches ...................................................... 139
Opening the console.................................................................................................. 141
Removing the front bezel ......................................................................................... 142
Removing a disk drive................................................................................................142
Example of adjusting the lift arm/tray to just under 17-inches.................................. 145
Releasing chassis from the rails.................................................................................146
Removing the shipping screws, if present................................................................. 146
Pulling the chassis out (two shoulder screw configuration).......................................147
Reconfiguring the Alum-A-Lift with the conversion kit..............................................147
Locking the casters................................................................................................... 148
Removing a shelf from rails more than 49" above the floor ...................................... 149
Tightening the straps................................................................................................ 150
Unlocking the casters............................................................................................... 150
Removing the universal rails...................................................................................... 151
Rail installation.......................................................................................................... 153
Installing the right rail to the rear channel ................................................................ 154
Installing the right rail to the front channel .............................................................. 155
Sliding the shelf chassis into the rails ....................................................................... 157
Unlocking the casters................................................................................................157
Locking the casters...................................................................................................158
Removing the straps................................................................................................. 158
Inserting and securing the chassis to the cabinet......................................................159
Inserting and Securing the Chassis to the Cabinet (Shoulder Screw Configuration)
................................................................................................................................. 160
Removing semi-captive screws................................................................................. 160
Installing ears to rack using truss head screws...........................................................161
Installing top cover using truss head screws............................................................. 162
Removal of semi-captive screws............................................................................... 163
Installing a disk..........................................................................................................165
Remove the bezel......................................................................................................168
Remove chassis bracket from chassis....................................................................... 168
Remove the chassis bracket......................................................................................169
Unclip the cable chains from the tray........................................................................169
Push spring clips up to release the tray..................................................................... 170
Remove the tray........................................................................................................170
Blue tab on rail must be pushed in............................................................................. 172
Installing/Securing rails - front..................................................................................172
Installing/Securing rails - rear................................................................................... 173
Installing tray.............................................................................................................173
Spring Clips - push up to release tray........................................................................ 174
Opening the cable chain lids...................................................................................... 174
Cable positioning in cable chains............................................................................... 174
1-Inch graduation label.............................................................................................. 175
Attaching cable chains to tray................................................................................... 175
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FIGURES
EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide 9
Installing the chassis bracket into the shelf............................................................... 175
Installing the chassis bracket.....................................................................................176
Installing the bezel.....................................................................................................176
Opening the console..................................................................................................179
Removing the front bezel ......................................................................................... 180
Pulling the Chassis Out (Two shoulder Screw Configuration)....................................181
Installing a disk.......................................................................................................... 182
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FIGURES
10 EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide
Document revision history...........................................................................................15
System operating limits...............................................................................................18
Shipping and storage requirements............................................................................. 19
Shelf with no FRUs installed, dimensions and weight ................................................. 19
Shelf with FRUs installed, dimensions and weight ...................................................... 19
Pins for non-EMC racks..............................................................................................22
Truss Head Screws ....................................................................................................34
Planning your lift ........................................................................................................36
Shelf rail kit contents..................................................................................................63
Required Tools............................................................................................................63
Pins for non-EMC racks............................................................................................. 66
List of parts used in illustration, shelf rail installation.................................................. 67
List of parts used in illustration, location of securing screws and alignment pins ....... 70
List of parts used in nutbar installation illustration...................................................... 72
Hardware acclimation times (systems and components)............................................ 77
Standard touch point colors........................................................................................79
Status lights............................................................................................................... 87
Truss Head Screws .................................................................................................. 123
Pins for non-EMC racks............................................................................................ 152
Truss Head Screws .................................................................................................. 162
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TABLES
EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide 11
TABLES
12 EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide
Preface
Contact your EMC Data Domain technical support professional if a product does not
function properly or does not function as described in this document.
Note
This document was accurate at publication time. Go to the EMC Online Support site,
https://support.emc.com/, to ensure that you are using the latest version of this
document.
Purpose
This guide describes the steps to install and configure an EMC Data Domain DS60
Expansion Shelf.
Audience
This guide is for trained service personnel who are authorized to install and repair Data
Domain systems and end-users who are using this product.
Related Documentation
The following Data Domain system documents provide additional information:
l
DD OS Release Notes Version 5.7
l
DD OS 5.7 Initial Configuration Guide
l
DD OS 5.7 Administration Guide
l
DD OS 5.7 Command Reference Guide
l
The Data Domain system installation and setup guides for each of the supported
platforms (for example, DD4200 and DD9500)
l
For Data Domain Systems that have ES20 shelves installed:
Data Domain ES20
Expansion Shelf Hardware Guide.
l
For Data Domain Systems that have ES30 shelves installed:
Data Domain ES30
Expansion Shelf Hardware Guide.
l
For Data Domain Systems that have DS60 shelves installed:
Data Domain DS60
Expansion Shelf Hardware Guide.
l
Data Domain System Safety and Regulatory Information
(P/N 770-0002-0002)
Special Notice Conventions Used in this Document
EMC uses the following conventions for special notices:
WARNING
Indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION
Indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
Preface 13
NOTICE
Addresses practices not related to personal injury.
Note
Presents information that is important, but not hazard-related.
Typographical conventions
EMC uses the following type style conventions in this document:
Bold
Use for names of interface elements, such as names of windows,
dialog boxes, buttons, fields, tab names, key names, and menu paths
(what the user specifically selects or clicks)
Italic
Use for full titles of publications referenced in text
Monospace
Use for:
l
System code
l
System output, such as an error message or script
l
Pathnames, filenames, prompts, and syntax
l
Commands and options
Monospace italic
Use for variables
Monospace bold
Use for user input
[ ] Square brackets enclose optional values
| Vertical bar indicates alternate selections - the bar means “or”
{ } Braces enclose content that the user must specify, such as x or y or
z
... Ellipses indicate nonessential information omitted from the example
Technical support
To resolve issues with EMC Data Domain products, contact your contracted support
provider or visit us online at https://support.emc.com/.
Your comments
Your suggestions will help us continue to improve the accuracy, organization, and
overall quality of the user publications. Send your opinions of this document to
[email protected].
Preface
14 EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide
Revision history
Table 1 Document revision history
Revi
sion
Date Document
part
number/
Revision
number
Software
version
Description
02 January
2017
302-002-099
REV 02
6.0
l
Added FRU procedures for the
CMA, the shelf and CMA
bezels, and shelf and CMA rail
kits.
l
Added the disk pack upgrade
procedure.
01 October
2015
302-002-099
REV 01
5.7 Initial publication.
Revision history 15
Revision history
16 EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide
CHAPTER 1
Technical Specifications
l
Disk drive type.................................................................................................... 18
l
Network cabling..................................................................................................18
l
System operating limits...................................................................................... 18
l
Shipping and storage requirements.................................................................... 19
l
Dimensions and weight....................................................................................... 19
Technical Specifications 17
Disk drive type
Serial Attached SCSI (SAS) are 12-volt, and support the SAS interface. Firmware and
drive carriers are unique to EMC. Refer to EMC Online Support for a listing of the
supported drives.
Network cabling
Only 3M, 4M and 5M are used with Data Domain shelves.
System operating limits
The ambient temperature specification is measured at the front bezel inlet. The site
must have air conditioning of the correct size and placement to maintain the specified
ambient temperature range and offset the heat dissipation listed below.
Table 2 System operating limits
Requirement Description
Ambient temperature 41°F to 104°F (5°C to 40°C)
Temperature gradient 18°F/hr (10°C/hr)
Relative humidity (extremes) 20% to 80% noncondensing
Relative humidity (recommended) 40% to 55% noncondensing
Elevation -50 to 35,000 ft (-16 to 10,600 m)
Note
The allowable relative humidity level is 20 to 80% noncondensing. However, the recommended
operating environment range is 40 to 55%. To minimize the risk of hardware corrosion and
degradation, we recommend lower temperatures and humidity for data centers with gaseous
contamination such as high sulfur content. In general, the humidity fluctuations within the
data center should be minimized. We also recommend that the data center be positively
pressured and have air curtains on entry ways to prevent outside air contaminants and
humidity from entering the facility. For facilities below 40% relative humidity, we recommend
grounding straps when contacting the equipment to avoid the risk of Electrostatic discharge
(ESD), which can harm electronic equipment.
NOTICE
For systems mounted in a cabinet, the operating limits listed above must not be
exceeded inside the closed cabinet. Equipment mounted directly above or below an
shelf must not restrict the front-to-rear airflow of the storage system. Cabinet doors
must not impede the front-to-rear airflow. The cabinet must exhaust air at a rate that
is equal to or greater than the sum of the exhaust rates of all the equipment mounted
in the cabinet.
Technical Specifications
18 EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide
Shipping and storage requirements
NOTICE
Systems and components must not experience changes in temperature and humidity
that are likely to cause condensation to form on or in that system or component. Do
not exceed the shipping and storage temperature gradient of 45°F/hr (25°C/hr).
Table 3 Shipping and storage requirements
Requirement Description
Ambient temperature -40° F to 149°F (-40°C to 65°C)
Temperature gradient 45°F/hr (25°C/hr)
Relative humidity 10% to 90% noncondensing
Elevation -50 to 35,000 ft (-16 to 10,600 m)
Dimensions and weight
Table 4
Shelf with no FRUs installed, dimensions and weight
Dimensions Vertical size Weight
Height: 8.75 in (22.23 cm) 5U
( 4U plus 1U cable
management tray)
Standard IEC-310 NEMA 19" 55.0 lb (20.4 kg)
Width, including rails: 17.50 in
(44.45 cm)
Depth: Chassis only: 34.5 in
(92.23 cm)
Greatest Feature Depth
36.35in (92.33 cm)
Table 5 Shelf with FRUs installed, dimensions and weight
Dimensions Vertical size Weight
Height: 8.75 in (22.23 cm) 5U
( 4U plus 1U cable
management tray)
Standard IEC-310 NEMA 19" 225.0 lb (90.7 kg)
Width: 17.50 in (44.45 cm)
Depth: 34.5 in (92.23cm)
Greatest Feature Depth
36.35in (92.33 cm)
Technical Specifications
Shipping and storage requirements 19
Technical Specifications
20 EMC Data Domain DS60 Expansion Shelf Installation and FRU Replacement Hardware Guide
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EMC Data Domain DS60 User manual

EMC
Brand
EMC
Model
Data Domain DS60
Type
User manual
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