Poly G7500 Administrator Guide

Category
Security cameras
Type
Administrator Guide

This manual is also suitable for

ADMINISTRATOR GUIDE 3.6.0 | August 2021 | 3725-85854-014A
Poly Video Mode
(G7500, Studio X50, and Studio
X30)
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
© 2021 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.
Contents
Before You Begin................................................................................................8
Audience, Purpose, and Required Skills.............................................................................8
Related Poly and Partner Resources..................................................................................8
Getting Started................................................................................................. 10
Product Overview of Poly Video Systems.........................................................................10
Administrator Features and Capabilities.................................................................11
Product Overview of Poly Studio E70 Camera................................................................. 12
Powering the System On and Off......................................................................................12
Navigating the System...................................................................................................... 13
Access the System Web Interface..........................................................................13
Setting Up the System..................................................................................... 14
Overview of System Hardware..........................................................................................14
Poly G7500 System Ports...................................................................................... 14
Poly Studio X50 System Ports............................................................................... 15
Poly Studio X30 System Ports............................................................................... 16
LED Status Indicators....................................................................................................... 17
LED Status Indicators for the G7500 System.........................................................17
LED Status Indicators for Studio X Family Systems.............................................. 18
LED Status Indicators for the Studio E70 Camera................................................. 19
Completing Initial System Setup....................................................................................... 19
Registering the System with Poly Lens.................................................................. 20
Complete Setup with the System Web Interface....................................................21
Complete Setup with Provisioning..........................................................................21
Managing Peripheral Devices........................................................................................... 22
Pairing IP Devices on the Link-Local Network (LLN)............................................. 22
Pairing IP Devices on the Local Area Network (LAN)............................................ 23
Unpair an IP Device............................................................................................... 24
Connect a USB Device...........................................................................................25
Poly Bluetooth Remote Control.............................................................................. 25
IP Microphones...................................................................................................... 27
Poly Microphone IP Adapter...................................................................................29
Configuring General Settings......................................................................... 32
Name the System and Room............................................................................................ 32
Provide Contact Information..............................................................................................32
1
Set the Date and Time...................................................................................................... 33
Set the System Location................................................................................................... 34
Set the Local Interface Language..................................................................................... 34
Configure Sleep Settings.................................................................................................. 34
Configure Out of Office Settings....................................................................................... 35
Change Studio X50 and Studio X30 LED Bar Brightness.................................................35
Change the Conferencing Partner Application..................................................................36
Set the Conferencing Provider to Device Mode................................................................ 36
Disable Poly Device Mode................................................................................................ 36
System Usage Data Collected by Poly............................................................................. 37
Send Usage Data to Polycom................................................................................ 37
Using a Provisioning Service..........................................................................38
Register the System with RealPresence Resource Manager Provisioning Service..........39
Download a Provisioning Template Configuration File......................................................40
Register the System with the Poly Lens Provisioning Service.......................................... 40
Register the System Using DHCP Auto Discovery........................................................... 41
Configuring Network Settings.........................................................................42
Configuring Wired LAN Settings....................................................................................... 42
Automatically Obtain IPv4 Address Settings.......................................................... 42
Manually Configure IPv4 Address Settings............................................................ 42
Automatically Obtain IPv6 Address Settings.......................................................... 43
Manually Configure IPv6 Address Settings............................................................ 43
Manually Assign a Host Name and Domain Name................................................ 44
Manually Configure DNS Settings..........................................................................44
Configure System VLAN Settings.......................................................................... 44
Configure System 802.1X Settings........................................................................ 45
Configure Wired LAN Options................................................................................ 46
LLDP and LLDP-MED Support......................................................................................... 47
LLMP-MED Information Discovery......................................................................... 47
Behavior When LLDP is Enabled........................................................................... 48
Enable LLDP ......................................................................................................... 48
Configure Wi-Fi Settings................................................................................................... 48
Configure Network Quality Settings.................................................................................. 50
Configure H.323 Settings.................................................................................................. 52
Configure SIP Settings......................................................................................................54
AS-SIP Settings................................................................................................................ 56
Enable AS-SIP Settings......................................................................................... 56
Add a Network Domain for Outbound Calls........................................................... 57
Delete a Network Domain for Outbound Calls....................................................... 57
Contents
2
Select the Default Network Domain for Outbound Calls........................................ 57
Enable Point-to-Point Call Escalation to a RealPresence DMA Conference Call............. 57
Wireless Devices...............................................................................................................58
Specify the Wireless Operating Channel for Miracast-Certified Devices............... 58
Enable Miracast Over Infrastructure.......................................................................59
Securing the System........................................................................................60
Managing System Access.................................................................................................60
Local Accounts....................................................................................................... 61
Enable External Authentication.............................................................................. 64
Configure System Access Settings........................................................................ 65
Command-Line API Access for G7500.................................................................. 66
Configure the System Web Interface Port Lock..................................................... 69
Disable USB Ports..................................................................................................70
Detecting Intrusions.......................................................................................................... 70
PKI Certificates................................................................................................................. 71
Create a Certificate Signing Request..................................................................... 72
Create a TC8 Certificate Signing Request............................................................. 73
Configure Certificate Validation Options.................................................................74
Install a Certificate..................................................................................................75
View a Certificate....................................................................................................75
View a TC8 Certificate............................................................................................76
Delete a Certificate.................................................................................................76
Certificate Revocation............................................................................................ 76
Disable the Polycom Content App Port.............................................................................77
Disable the Security Code.................................................................................................78
Enable or Disable Content Saving.................................................................................... 78
System Allow List.............................................................................................................. 78
Add IP Addresses to the Allow List........................................................................ 78
Delete IP Addresses from the Allow List................................................................ 79
IPv4 Address Formats............................................................................................79
IPv6 Address Formats............................................................................................79
Call Encryption.................................................................................................................. 79
Configure Call Encryption.......................................................................................80
H.460 Firewall/NAT Traversal........................................................................................... 80
Configure the System for H.460 Firewall/NAT Traversal........................................81
Set Up a Security Banner..................................................................................................83
Web Proxies......................................................................................................................83
Sample PAC File.................................................................................................... 86
View Connections to the System...................................................................................... 86
System Port Usage........................................................................................................... 87
Contents
3
Wireless Port Usage with Miracast-Certified Devices....................................................... 90
Configuring Call Settings................................................................................ 92
Configure Call Settings..................................................................................................... 92
Configure Dialing Options................................................................................................. 94
Set Call Answering Mode..................................................................................................95
Set Preferred Call Speeds................................................................................................ 95
Configure the Recent Calls List.........................................................................................96
Clear Recent Calls............................................................................................................ 96
Configuring Audio Settings.............................................................................97
Configure General Audio Settings.....................................................................................97
Audio Input........................................................................................................................ 98
Configure IP Microphones......................................................................................99
Configuring the Microphone Adapter......................................................................99
Polycom Acoustic Fence...................................................................................... 100
Live Microphone Switching on Studio X50........................................................... 102
Configure HDMI Audio Input................................................................................ 102
Configure 3.5 mm Audio Input..............................................................................102
Using Poly Trio Microphones................................................................................103
Configuring the Microphone Adapter....................................................................104
Audio Output................................................................................................................... 104
Configure Audio Output Settings..........................................................................104
Using Poly Trio Speakers.....................................................................................105
Configure 3.5 mm Audio Output...........................................................................105
USB Audio.......................................................................................................................106
Using USB and Bluetooth Headsets.................................................................... 106
Using the Shure IntelliMix P300........................................................................... 106
Using the EagleEye Cube USB Camera Microphone.......................................... 106
Enable USB Audio................................................................................................106
Configuring Video and Camera Settings......................................................107
HDMI I/O......................................................................................................................... 107
Supported HDCI Input Resolutions................................................................................. 109
Configure Monitor Settings..............................................................................................109
Configure a Touch Monitor.............................................................................................. 110
Monitors with CEC...........................................................................................................110
Disable CEC......................................................................................................... 111
Enable CEC.......................................................................................................... 111
Configure General Camera Settings................................................................................111
Contents
4
Reset Camera Settings to Defaults................................................................................. 113
Calibrate EagleEye Producer Group Framing.................................................................113
Supported USB Cameras................................................................................................113
Selecting the Primary Camera.........................................................................................114
Camera Priority.....................................................................................................114
Maximum Number of Supported Camera Connections........................................114
Configuring Video Input Settings.....................................................................................115
Configure General Video Input Settings............................................................... 115
Configure HDMI Input Settings.............................................................................117
Adjust the White Balance......................................................................................117
Configure Camera Tracking Settings for Studio X50 or Studio X30..................... 118
Configure Camera Tracking Settings for G7500...................................................119
Presenter Mode.................................................................................................... 119
Video Codec Capabilities................................................................................................ 120
H.265 High Efficiency Video Coding.....................................................................120
H.264 Advanced Video Coding............................................................................ 122
Setting Up a Directory....................................................................................124
Register with the Polycom Global Directory Server........................................................ 124
Register with an LDAP Directory Server......................................................................... 124
Managing Contacts and Favorites.................................................................................. 126
Unfavorite a Contact.............................................................................................127
Calendaring Service.......................................................................................128
Configure a Calendaring Service.................................................................................... 128
Sharing Content............................................................................................. 131
Customizing the Local Interface................................................................... 133
Change the Home Screen Background Image............................................................... 133
Restore the Default Background Image.......................................................................... 133
Customize the Address Bar............................................................................................ 133
Display Meetings or Favorites on the Home Screen.......................................................134
Configure Dual Monitor Display Settings........................................................................ 134
Configuring System Applications.................................................................136
Poly Control App............................................................................................................. 136
Enable Poly Control App...................................................................................... 136
Extron Environment Controls.......................................................................................... 136
Contents
5
Enable Environment Controls...............................................................................137
Set Up to the Extron Control App on the TC8 Device.......................................... 137
Controlling the System Remotely.................................................................138
Control the Camera Remotely.........................................................................................138
Wake the System Remotely............................................................................................138
Place a Call from the System Web Interface.................................................................. 138
End a Session................................................................................................................. 139
System Maintenance......................................................................................140
Unlock System Settings.................................................................................................. 140
Updating Software...........................................................................................................140
Updating Paired Devices......................................................................................141
Updating Software in the System Web Interface..................................................141
Update Software Using a USB Flash Drive..........................................................144
Update the Poly Bluetooth Remote Control Firmware......................................... 145
Update Poly HDCI Cameras................................................................................ 146
Downgrading Software....................................................................................................146
Manually Downgrade Software in the System Web Interface.............................. 147
Downgrade Software with a USB Flash Drive......................................................147
Restart the System..........................................................................................................147
Reset System Settings....................................................................................................148
Factory Restore the System............................................................................................149
Factory Restore a Table Microphone.............................................................................. 150
Factory Restore a Ceiling Microphone............................................................................150
Factory Restore a Microphone Adapter.......................................................................... 152
Factory Restore the Studio E70 Camera........................................................................ 152
Troubleshooting............................................................................................. 154
Logs................................................................................................................................ 155
Consolidated System and Peripheral Device Logs.............................................. 155
Configure Log Preferences.................................................................................. 155
Configure Log Level............................................................................................. 156
Retrieve Log Files................................................................................................ 157
Transfer Logs to a USB Flash Drive.....................................................................157
Configure Remote Logging.................................................................................. 158
Configure Logging to System Internal Storage.................................................... 159
Sample Log File................................................................................................... 160
SNMP Reporting............................................................................................................. 161
Configure SNMP.................................................................................................. 161
Contents
6
Download MIBs.................................................................................................... 163
Checking System Status................................................................................................. 164
View Call Statistics..........................................................................................................165
Check Provisioning Results............................................................................................ 166
Paired IP Devices............................................................................................................166
IP Device Can’t Pair to the Video System............................................................ 166
IP Device Doesn’t Display On the Available Devices List.................................... 167
Paired IP Device is Disconnected........................................................................ 167
IP Device Paired to Inaccessible Video System...................................................168
IP Audio Device is Disconnected from G7500..................................................... 168
Paired IP Device Doesn’t Complete Software Update......................................... 169
Audio Tests......................................................................................................................169
Can’t Wake the System by Touching the Monitor............................................................171
LED Status Indicators for the System LAN Ports............................................................171
Fix Polycom Acoustic Fence Issues with G7500............................................................ 172
Test the Call Experience................................................................................................. 172
Test Connection with Another System............................................................................ 172
Run a Trace Route..........................................................................................................172
LDAP Directory Server Ignores the Minimum TLS Version Setting................................ 173
Checking the Web Proxy Configuration.......................................................................... 173
Zero Touch Onboarding Connection Fails During Initial Setup or After Reset................ 174
Verify Poly Lens Registration Status............................................................................... 174
RealPresence Resource Manager Provisioning Fails After Downgrading Software.......174
Lighting Conditions Impact Picture Quality..................................................................... 175
Issues When the System is Sleeping or Waking.............................................................175
Poly Trio Audio Meter Not Displaying in System Web Interface..................................... 176
A Portion of the EagleEye Cube USB Camera Name Is Cut Off.................................... 176
Contacts with the Same Name Don't Display in the Contact List ...................................176
Monitor Loses Signal After Monitor Swap....................................................................... 177
System Web Interface Is Displaying Invalid or Disabled Camera Settings..................... 177
Can’t Connect to Secondary Network After Changing Country Code.............................177
Can’t Use AirPlay to Share Full Screen Video From a Website or App.......................... 178
Contents
7
Before You Begin
Topics:
•Audience, Purpose, and Required Skills
â–ªRelated Poly and Partner Resources
This guide contains overview information, procedures, and references you can use to perform tasks with
your video system.
The information in this guide applies to all the following Poly video systems and peripherals except where
noted:
â–ª Poly Bluetooth Remote Control (model: P010)
â–ª Poly G7500 (model: P011)
â–ª Poly Microphone IP Adapter (model: P012)
â–ª Poly IP Table Microphone (model: P013)
â–ª Poly IP Ceiling Microphone (model: P014)
â–ª Poly Studio X50 (model: P017)
â–ª Poly Studio X30 (model: P018)
â–ª Poly TC8 (model: P020)
Audience, Purpose, and Required Skills
This guide is written for a technical audience.
You must be familiar with the following concepts before beginning:
• Current telecommunications practices, protocols, and principles
• Telecommunication basics, video teleconferencing, and voice or data equipment
• OpenSIP networks and VoIP endpoint environments
Related Poly and Partner Resources
See the following sites for information related to this product.
â–ª The Poly Online Support Center is the entry point to online product, service, and solution support
information including Video Tutorials, Documents & Software, Knowledge Base, Community
Discussions, Poly University, and additional services.
â–ª The Poly Document Library provides support documentation for active products, services, and
solutions. The documentation displays in responsive HTML5 format so that you can easily access
and view installation, configuration, or administration content from any online device.
â–ª The Poly Community provides access to the latest developer and support information. Create an
account to access Poly support personnel and participate in developer and support forums. You can
find the latest information on hardware, software, and partner solutions topics, share ideas, and
solve problems with your colleagues.
8
â–ª The Poly Partner Network is a program where resellers, distributors, solutions providers, and unified
communications providers deliver high-value business solutions that meet critical customer needs,
making it easy for you to communicate face-to-face using the applications and devices you use
every day.
â–ª The Poly Services help your business succeed and get the most out of your investment through the
benefits of collaboration.
Before You Begin
9
Getting Started
Topics:
â–ªProduct Overview of Poly Video Systems
â–ªProduct Overview of Poly Studio E70 Camera
â–ªPowering the System On and Off
â–ªNavigating the System
The Poly G7500, Studio X50, and Studio X30 systems provide video conferencing capabilities and
collaboration tools for any size meeting space or room.
Product Overview of Poly Video Systems
Poly G7500, Studio X50, and Studio X30 systems in Poly Video Mode support Poly video conferencing
and content sharing features.
Poly G7500 System Features and Capabilities
G7500 systems support the following features:
â–ª Peripheral cameras and microphones make the system scalable for medium rooms and up to large
integrated rooms
â–ª Placing and joining video calls
â–ª Viewing and joining scheduled calendar meetings
â–ª Managing contacts, call lists, and directories
â–ª Sharing wireless and wired content
â–ª Collaborating with electronic blackboards
â–ª Camera tracking technology that can automatically zoom in on the person talking or frame the
group of people in the room (depending on the paired camera and system configuration)
â–ª Poly NoiseBlockAI, which eliminates background and extraneous sound during calls in common
working environments
â–ª Polycom Acoustic Fence technology, which enables video conferencing in open workspaces by
capturing only the voices in a defined area
â–ª HDMI: Single input and dual output
â–ª Serial port connection
â–ª Using a wired or wireless USB mouse as an input device
Poly Studio X50 Features and Capabilities
Studio X50 systems support the following features:
â–ª All-in-one collaboration system for huddle rooms and small-to-medium rooms
â–ª No need for a separate PC, laptop, or codec to run video-conferencing software
â–ª Placing and joining video calls
10
â–ª Viewing and joining scheduled calendar meetings
â–ª Managing contacts, call lists, and directories
â–ª Sharing wireless and wired content
â–ª Collaborating with electronic blackboards
â–ª Built-in 4K camera with ultra-wide 120-degree field of view
â–ª Camera tracking technology that automatically frames the group of people in the room
â–ª Hi-fidelity, built-in stereo microphones that pick up sound within 7.62 m (25 ft) and use spatial audio
for life-like presence and clarity
â–ª Poly NoiseBlockAI, which eliminates background and extraneous sound during calls in common
working environments
â–ª Polycom Acoustic Fence technology, which enables video conferencing in open workspaces by
capturing only the voices in a defined area
â–ª Dual stereo speakers
â–ª HDMI: Single input and dual output
â–ª Using a wired or wireless USB mouse as an input device
Poly Studio X30 Features and Capabilities
Studio X30 systems support the following features:
â–ª All-in-one collaboration system for huddle rooms and small-to-medium rooms
â–ª No need for a separate PC, laptop, or codec to run video-conferencing software
â–ª Placing and joining video calls
â–ª Viewing and joining scheduled calendar meetings
â–ª Managing contacts, call lists, and directories
â–ª Sharing wireless and wired content
â–ª Collaborating with electronic blackboards
â–ª Built-in 4K camera with ultra-wide 120-degree field of view
â–ª Camera tracking technology that automatically frames the group of people in the room
â–ª High-fidelity, built-in stereo microphones that pick up sound within 4.57 m (15 ft) and use spatial
audio for life-like presence and clarity
â–ª Poly NoiseBlockAI, which eliminates background and extraneous sound during calls in common
working environments
â–ª Polycom Acoustic Fence technology, which enables video conferencing in open workspaces by
capturing only the voices in a defined area
â–ª Single mono speaker
â–ª HDMI: Single input and output
â–ª Using a wired or wireless USB mouse as an input device
Administrator Features and Capabilities
The G7500, Studio X50, and Studio X30 systems provide features for administrators to deploy, manage,
and access systems.
These systems provide the following features and capabilities:
Getting Started
11
â–ª Remote access for managing standalone systems
â–ª Provisioning with Polycom RealPresence Resource Manager to support single system, small
business, and large multisite enterprise deployments
â–ª SNMP reporting and remote logging
â–ª Industry-standard security techniques, including 802.1X authentication
â–ª Polycom platform on-premises infrastructure and management solutions
â–ª Standards-based video conferencing (SIP and H.323)
â–ª Customizable home screen and monitor layouts
Product Overview of Poly Studio E70 Camera
Poly Studio E70 is a dual-camera solution supported on Poly G7500 systems running Poly VideoOS 3.6
or later.
The Poly Studio E70 camera is a standalone USB 4K camera that includes microphones for audio pickup
and full tracking and framing capabilities. The Studio E70 camera provides coverage up to 7.6 m (25 ft)
for video and audio.
Speaker Framing and Group Framing on Studio E70
Speaker framing enables Studio E70 to determine which participant is actively speaking. The camera,
then frames the speaker when transmitting video to the far end. Group framing enables the camera to
automatically focus on one or more speakers to display all speakers to the far end.
Initially, one camera captures the current view while the other camera uses microphones to voice-track
the next target. The camera frames the speaker before displaying the video so that call participants don’t
see the pan, tilt, or zoom of the cameras. If two people speak alternately, one camera tracks the first
speaker while the other camera tracks the second speaker.
Powering the System On and Off
The system turns on when you plug it into a power source. The system doesn’t have a power button, so
you must unplug the power cable to power it off.
Note: Don’t power off the system during maintenance activities (for example, while a software update is
in progress).
Related Links
Restart the System on page 147
Getting Started
12
Navigating the System
You can navigate the system using the system web interface.
Access the System Web Interface
Access the system web interface to perform administrative tasks.
The system web interface enables you to do the following actions:
â–ª Finish setting up your system.
â–ª Remotely configure and manage your system. Unlike the local interface, you can configure every
setting through the system web interface.
â–ª Control certain user functions of the system (such as placing calls and ending content sessions).
â–ª Manage contacts.
Procedure
1. Open a web browser and enter the system IP address.
When setting up your system, the onscreen instructions display the IP address to use.
2. Enter the username (the default is admin).
3. Enter the password (the default is the last six characters of your system’s serial number).
Related Links
Complete Setup with the System Web Interface on page 21
Getting Started
13
Setting Up the System
Topics:
â–ªOverview of System Hardware
â–ªLED Status Indicators
â–ªCompleting Initial System Setup
â–ªManaging Peripheral Devices
See the setup sheets applicable to your video system and its peripheral devices, including cameras,
monitors, microphones, and controllers.
Overview of System Hardware
The following figures and tables provide information about hardware features available on your system.
Poly G7500 System Ports
The following illustration and table explain the ports on the back panel of your G7500 system.
G7500 System Back Panel Port Descriptions
Ref. Number Port Description
1 3.5 mm audio line out
2 3.5 mm audio line in
3 Security lock
4 Mini-DIN/RS-232 serial port
5 USB 3.0 port (host)
6 USB-C port
7 HDCI input for Polycom cameras
8 HDMI input for sharing content (for example, from a laptop)
14
Ref. Number Port Description
9 HDMI output for the primary monitor
10 HDMI output for the secondary monitor
11 LAN connection for the system
12 Link-local network (LLN) connections for IP-based peripheral devices
13 Power cord port
Related Links
Specify the Primary and Fence Microphones on page 101
LED Status Indicators for the System LAN Ports on page 171
Poly Studio X50 System Ports
The following illustration and table explain the ports on your Poly Studio X50 system.
Poly Studio X50 System Port Descriptions
Ref. Number Port Description
1 3.5 mm audio line in
2 3.5 mm audio line out
3 Polycom RealPresence Debut expansion microphone connection
4 USB-C port
5 USB ports
6 Factory restore pinhole
7 Security lock (on the back flat section of the system)
8 HDMI output for the secondary monitor
9 HDMI output for the primary monitor
Setting Up the System
15
Ref. Number Port Description
10 HDMI input for sharing content (for example, from a laptop)
11 LAN connection for the system
12 Power cord port
Poly Studio X30 System Ports
The following illustration and table explain the ports on your Poly Studio X30 system.
Poly Studio X30 System Port Descriptions
Ref. Number Port Description
1 Power cord port
2 Security lock
3 Factory restore pinhole
4 HDMI output for the primary monitor
5 USB-C port
6 HDMI input for sharing content (for example, from a laptop)
7 USB port
8 LAN connection for the system
Setting Up the System
16
LED Status Indicators
The following figures display the LEDs on your systems. The tables list each LED indicator and its
associated status.
LED Status Indicators for the G7500 System
Use the LED on the front right corner of the codec to get information on the state of your system.
G7500 System LED Status Indicators
Indicator Status
Blinking white Powering on
Solid white Working normally
Solid green In a call
Blinking amber Update in progress
Solid amber Sleeping
Blinking red Error preventing normal operation
Solid red Muted microphone
Related Links
Factory Restore the System on page 149
Setting Up the System
17
LED Status Indicators for Studio X Family Systems
The system provides an LED light bar above the camera to help you understand the system’s behaviors.
Basic Studio X Family LED Indicators and Status
Indicator Position Status
Solid white All Boot initialization in progress
Blinking blue Twelve in the middle Bluetooth in discovery
Solid blue for 3 seconds All Bluetooth paired
Blinking green All Incoming call
Solid green All Outgoing call
Solid green Four to eight (when in the middle),
indicating the tracked speaker or
the direction of the camera
Working
The lights are green with supported
applications in the following cases:
â–ª Tracking people in group
framing and speaker tracking
mode
â–ª Indicating the direction of the
camera that you customize in
pan-tilt-zoom (PTZ) mode
Solid amber Twelve in the middle Standing by
The system is in sleep mode with
no active video output.
Pulsing red Twelve in the middle Call on hold
Pulsing green Twelve in the middle Call on hold (by far site)
Solid white for 3 seconds Twelve in the middle Saving a preset
Solid red All Muted microphone
Solid red Four in the middle Muted camera
The muted microphone LEDs take
precedence and cover the camera
mute LEDs.
Pulsing amber All Firmware update in progress
Blinking red All Error preventing normal operation
Setting Up the System
18
Indicator Position Status
Blinking amber Twelve alternating In a POST sequence, at least one
test resulted in a warning error. The
system continues to blink amber but
initializes after the sequence is
complete if no severe errors occur.
Blinking red Twelve alternating In a POST sequence, at least one
test resulted in a severe error. The
system continues to blink red and
doesn’t start up.
LED Status Indicators for the Studio E70 Camera
The camera provides LED indicators on the front and right side of the camera to help you understand the
camera’s behaviors when connected to a G7500 video system.
Studio E70 Camera System LED Status Indicators
Indicator Status
Solid White (50% brightness) Powered on but disconnected from video system
Sleep
Solid White (100% brightness) Powered on and connected to the video system
Pulsing white Boot initialization in progress
Pulsing amber Firmware update or factory reset in progress
Solid green In a call with the camera and microphone on
Blinking green Incoming call
Solid red Video mute (only the right LED is on)
Audio mute (both LEDs)
Pulsing red Held call
Completing Initial System Setup
When you power on the system for the first time (or after a system reset or factory restore), you must
complete the system setup process.
This process involves the system contacting the Poly Zero Touch Onboarding (ZTO) server to determine
its mode of operation: Poly Video Mode or Partner Mode.
Note the following requirements:
â–ª During initial setup, you must have a DHCP server in your environment to ensure the system gets
an IP address. (You can configure the system with a static IP address later if needed.)
Setting Up the System
19
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Poly G7500 Administrator Guide

Category
Security cameras
Type
Administrator Guide
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