Motorola CPEi 300 Series User manual

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Contents

Desktop CPEi 300 User Guide

Overview. . . . . . . . . . . . . 1

Powerful Features in a

Single Unit . . . . . . . . . . . 3

Front of CPE . . . . . . . . . . 3

Back of CPE . . . . . . . . . . 6

Operating Information. . . 7

Overview. . . . . . . . . . . . . 7

Before You Begin . . . . . . 7

Easy Setup. . . . . . . . . . . . 9

Advanced Setup . . . . . . 10

Before you Begin

Configuration . . . . . . . . 11

Logging In to the CPE. . 11

Setup Wizard and Authentication

Step 1 - Change Password 13

Step 2 - Device Time. . . 14

Step 3 - WiMAX Security 14

Step 4 - Account . . . . . . 15

Basic Configuration

Personalize Menu . . . . . 17

Internet Menu . . . . . . . . 21

Status Menu. . . . . . . . . . 25

Telephony Menu . . . . . . 26

0

Contents

Advanced Configuration

Port Fowarding Menu. . . 36

Local Address Menu . . . 39

Control Panel . . . . . . . . . 44

Configuring TCP/IP

Configuring TCP/IP in

Windows 2000 . . . . . . . . 47

Configuring TCP/IP in

Windows XP. . . . . . . . . . 51

Troubleshooting

Power LED is Off. . . . . . 56

A Computer Cannot

Log On to the CPE. . . . . 56

Cannot Connect to

the Internet . . . . . . . . . . . 56

Additional Troubleshooting

Help . . . . . . . . . . . . . . . . 56

Important Safety and Legal Information

Disposal of Motorola Equipment in

EU Countries . . . . . . . . . 62

Disposal of Motorola

Networks Equipment in

Non-EU countries. . . . . . 63

CMM Disclosure

Copyrights and Trademarks

Notice. . . . . . . . . . . . . . . 66

Copyrights . . . . . . . . . . . 66

Usage and Disclosure

Restrictions. . . . . . . . . . . 67

Trademarks. . . . . . . . . . . 68

1

Desktop CPEi 300 User Guide

Desktop CPEi 300 User

Guide

Overview

Thank you for purchasing the Motorola CPE Indoor (CPEi) 300

desktop device. The Desktop CPEi allows you to connect to the

wireless world easily and seamlessly without complicated installa-

tion and setup procedures. In addition it offers you the ability to

make Voice over Internet Protocol (VoIP) calls.

The Desktop CPE indoor (CPEi) device provides the user:

•

Convenience — with easy plug and play functionality.

Compact design.

•

Performance — dual antennas supply diversity technology.

Best in Class range and indoor penetration.

•

Control — remote management capability allows easy

detection and authentication once the unit is setup.

•

VoIP - two RJ11 ports allow for Voice over IP calls using

your CPEi 300.

2

Desktop CPEi 300 User Guide

Desktop CPEi 300

The features and the physical appearance of your Desktop CPEi

device may differ slightly from the illustration.

This product is subject to change. For the most recent

documentation, visit the Product Documentation page on

www.motorola.com.

3

Desktop CPEi 300 User Guide

Powerful Features in a Single Unit

The CPE device provides the following features:

•

WiMAX Authentication

•

WAN DHCP Client

•

LAN DHCP Server

•

Home Gateway Functions

Front of CPE

The Front of the CPE units contain LED Link/Activity indicators.

The LEDs provide the status of the unit and signal strength

indicators for easy adjustment during setup.

Front of Unit

4

Desktop CPEi 300 User Guide

LED Indicator Interface

Power Status

The Power LED indicator is:

•

On — power to CPE is on.

•

Off — power to the CPE is off.

Ethernet Status The Ethernet LED indicator is:

•

On - LAN Ethernet link has been

established.

•

Blinking - LAN Ethernet activity

has been detected.

•

Off - LAN Ethernet link has been

dropped.

Signal Strength Full WiMAX Signal Strength is

detected if all WiMAX Signal Strength

LEDs are lit.

•

All WiMAX Signal Strength

LEDs are off - low signal

detected.

•

First WiMAX Signal Strength

LED is lit - low signal detected.

•

First and second WiMAX Signal

Strength LED is lit - high signal

detected.

5

Desktop CPEi 300 User Guide

Caution:

If the Power LED and all 3 WiMAX Signal Strength

LEDs are blinking, then a software upgrade is in progress. Do NOT

remove power to the CPE.

Note:

If the Power LED is BLINKING and all 3 WiMAX Signal

Strength LEDs are OFF, the CPE device is overheating, and you

will not have service.

WAN WiMAX While acquiring access to the WiMAX

Network:

•

The Power LED is ON.

•

The WAN LED is OFF.

•

All WiMAX Signal Strength

LEDs will be in vary between

ON, OFF and/or BLINKING

status.

Once connectivity to the WiMAX

Network is established:

•

The Power LED is ON.

•

The WAN LED is ON.

When WiMAX traffic is detected:

•

The Power LED is ON.

•

The WAN LED is BLINKING.

6

Desktop CPEi 300 User Guide

Back of CPE

The back of the CPE unit contains the reset switch, AC Power

Connector, Ethernet connector, Line 1 and Line 2 telephone ports,

and the External Antenna Connector (accessory available from your

service provider).

Back of the Unit

Port Descriptions

Back Panel Ports Description

External Antenna External Antenna Connector

Ethernet Ethernet Port

Power AC Power Connector

Reset

Note:

Hardware Reset Button (A

paperclip is recommended for accessing

this button). Before resetting the CPE,

ensure the power LED is ON.

Phone Line 1 RJ-11 port for use with VoIP.

Phone Line 2 RJ-11 port for use with VoIP.

7

Desktop CPEi 300 User Guide

Operating Information

Operating temperature for this unit is 0-40C (32-104F).

Installation

Overview

To install the Desktop CPEi 300 Series, you need to review the

following sections:

•

Before You Begin

•

Easy Setup

Before You Begin

Before you begin installation, check that you have received the

following items with your Desktop CPEi 300:

In the box with your CPE you should have:

Item Description

AC Adapter

Power adapter and cord connects the

Desktop CPE to an AC electrical outlet.

Ethernet Cable

The ethernet cable connects the Internet

port on your Desktop CPE to your PC or

laptop computer.

Desktop CPEi 300

Quick Start Guide

Provides quick installation instructions

for getting your Desktop CPE up and

running.

8

Desktop CPEi 300 User Guide

In addition, you will also need:

•

A computer

• An RJ-11 telephone cable (optional). Two RJ-11

telephone cables will be required if your service

provider has supplied you with two telephone

numbers.

9

Desktop CPEi 300 User Guide

Easy Setup

The CPE is easily set up in your home. Basic installation equipment

needed are the power adapter and cord, Ethernet cable, a PC or lap-

top computer and the CPE device. If you want to use the VoIP func-

tionality, you will also need an RJ-11 phone cable and a telephone.

Perform the following tasks before attaching the power cord or

powering up the unit:

•

Stand the CPE on a flat surface.

•

Plug the power adapter into the power connector on the back

of the unit.

•

Plug the AC power cord into an AC outlet. The unit will turn

on.

•

Plug one end of the Ethernet cable into the Ethernet

connector on the back of the unit.

•

Plug the other end of the Ethernet cable into the Ethernet

connector of your computer.

•

To use VoIP functionality of the phone, plug one end of the

phone line into the activated phone connector on the back of

the unit. Phone line activation is dependent upon your

service contract.

•

Plug the other end of the phone line into the phone line

connector of your telephone.

10

Desktop CPEi 300 User Guide

Advanced Setup

The CPE can also be used to connect to a multi-port switch (hub) -

purchased separately from the CPE. Connecting the CPE device to

a hub will allow you to connect more than one computer to your

CPE device. See the picture below for an example.

11

Desktop CPEi 300 User Guide

Procedure to Log into the CPE

Before you Begin Configuration

Some settings on your computer must be verified or changed to

ensure that your computer configuration can support the Desktop

CPE.

Verify that the IP addresses and DNS settings are automatically

generated in your Local Area connection of your Internet Protocol

(TCP/IP) properties. Refer to the chapter titled “Configuring

TCP/IP” for information on how to do this.

Logging In to the CPE

Use the following procedure to log into the Desktop CPE.

1

On a computer that is connected to the Desktop CPEi, open a

web browser.

2

In the Address or Location field, type

http://mywimax.

and

press

ENTER

to display the login screen.

Note:

You must include the period (.) after http://mywimax. in

order to access the login screen.

3

The Welcome to Motorola WiMAX CPE screen will be

displayed and will prompt you for a password.

12

Desktop CPEi 300 User Guide

Login Screen

4 In the Password field, type the password (default is motorola).

5

Click

Login.

6

First time users will see a pop-up box that states: “

The Wizard

application will guide you through for the first time

configuration. Click OK button to continue.”

7 Click the OK button to launch the wizard application.

13

Setup Wizard and Authentication

Setup Wizard and

Authentication

Step 1 - Change Password

Once you have launched the setup wizard, you will be prompted to

change your password. Motorola recommends using a password to

protect your home network and CPE device. Passwords are

case-sensitive.

To change your password:

•

Ensure the “Enable Login Password Protection” box is

checked.

• Enter a New Login Password in the box. Passwords can be

no more than 20 characters in length.

•

Re-type your new password in the Confirm New Login

Password box.

•

Click

Next.

Note:

If you forget your password, you can reset it back to the

default (motorola) by pressing and holding the reset button on the

back of your CPE for more than 5 seconds. Before resetting the

CPE, ensure the power LED is ON.

14

Setup Wizard and Authentication

Step 2 - Device Time

This screen allows you to set the time zone and to enable Daylight

Savings Time (when applicable) for your location.

•

Select the appropriate time zone for your location from the

drop down box.

•

Check the box called “Auto Adjust for Daylight Savings

Time” if you live in a region that observes Daylight Savings

Time (this box is checked by default).

•

Click the

Step 3 - WiMAX Security

The WiMAX Security tab will contain your authentication method.

Check with your service provider to determine if they require a user

name and password for authentication purposes.

•

If the Authentication Method is EAP-TLS, no User Name

and Password are required. Enter the Realm information

supplied by your service provider. Click the

•

If the Authentication Method is EAP-TTLS/MS-CHAPv2,

you will have to enter a User Name and Password and

Realm information supplied by your Service Provider. Once

you have entered the User Name/Password/Realm

information, click the

•

If you are unsure of the Authentication Method, select

EAP-TLS (this is the default) and click the

15

Setup Wizard and Authentication

Step 4 - Account

The Account tab will allow you to manage Voice over IP (VoIP)

related services. Please consult with your telephony service

provider for these settings.

Click the

Apply

button when finished.

Congratulations! You have now completed the setup of your

WiMAX connection.

Click

OK

on the Congratulations! dialog box.

A status screen will appear that shows Network status and

telephony status. The Network Status screen will provide any status

associated with your WiMAX Wireless Broadband connection. The

Telephony Status screen provides status of your telephony service.

16

Setup Wizard and Authentication

Status Screen

•

The

Restart

button will shut down the CPE device and

restore all factory settings.

Note:

The restart button is available on every screen.

•

The

Wizard

button will prompt you to start the set-up

wizard over again.

•

The

Refresh

button will refresh the status data.

•

The

Auto Refresh

button will allow the web browser to

automatically refresh at the interval determined in the

Control Panel menu.

Restart Button

17

Basic Configuration

Once the CPE set up has been completed, you can login to your

CPE from any computer on your home network by typing the

device name in the address bar. The default device name is

mywimax.

This section describes the PERSONALIZE, INTERNET, and

STATUS Menus that are available.

Personalize Menu

The Personalize menu provides the following tabs:

•

Password

•

Device Time

•

Device Name

•

Restore Factory Settings

18

Basic Configuration

Personalize Menu

Password Tab

The password tab allows you to enable/disable password

protection. You can also change your password here. Be sure to

click the

Apply

button when finished.

Field or Button Description

Enable Login

Password

Protection

Checking this box will require login

password protection.

New Login

Password

Enter your new password here. Maximum 20

characters. Passwords are case-sensitive.

Confirm New

Login Password

Re-enter your new password here, exactly as

entered above.

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