Omron Fleet User guide

Fleet Operation Workspace (FLOW) Service Guide

18982-008 Rev C

Fleet Operation Workspace (FLOW)

EM2100 & AMR

Service Guide

P/N 18982-008 Rev A FLOW Service Guide

This page intentionally left blank

FLOW Service Guide P/N 18982-008 Rev A

Introduction

This guide provides procedures for disassembly and assembly necessary for the maintenance

of Omron’s EM2100 Appliance and autonomous mobile robots (AMRs).

The qualification of the worker

The worker should have received proper training and have the ability to implement the work

safely. The worker should be familiar with working on electronic equipment and use proper

electrostatic discharge (ESD) procedures. Make sure to read and understand this Service Guide

before starting any work. Omron recommends reading and understanding the following manuals

in addition to this Service Guide:

o EM2100 Installation Guide

o Fleet Operations Workspace Core User’s Guide (Document Number: 20569-020)

o LD Service Manual (Document Number: 18745-000)

P/N 18982-008 Rev A FLOW Service Guide

2

Table of Contents

INTRODUCTION ................................................................................................................................................... 1

TABLE OF CONTENTS ....................................................................................................................................... 2

REVISION HISTORY .......................................................................................................................................... 3

01. REPLACING DONGLES IN THE EM2100 ................................................................................................... 4

02. REPLACING DONGLES IN AMRS ............................................................................................................... 7

03. REPLACING A FAILED EM2100 .................................................................................................................. 9

04. REPLACING A FAILED EM1100 ................................................................................................................. 11

FLOW Service Guide P/N 18982-008 Rev A

Revision History

Rev

Modified Date

Contents / Reason

Created by

A

June 7, 2019

Original release

Sam Muse

P/N 18982-008 Rev A FLOW Service Guide

4

01. Replacing Dongles in the EM2100

Use the following procedure to remove and replace either the EM2100 FLOW License Dongle or the EM2100 Legacy

License Dongle in the EM2100. The EM2100 FLOW License Dongle uses a battery that has a lifespan of

approximately 5 years. Therefore, it is recommended to change the battery every 4 years. Contact the license

administrator to find out how old a dongle is.

CAUTION: ESD DAMAGE RISK. Protect the appliance from damage caused by electrostatic

discharge (ESD). Wear a grounded wrist or shoe strap whenever removing top cover from the

EM2100.

1. Locations

Parts and tools needed to replace dongles in EM2100 are:

2. Replacement Parts

Part Name

Type

Quantity

Image

1

EM2100 FLOW License Dongle (large black)

14364-200F

1

2

EM2100 Legacy License Dongle (small green)

13131-210F

1

3. Consumables

Name

Note

1

N/A

4. Necessary Tools

Name

Note

1

Phillips screwdriver

No. 1

Dongles inside of EM2100

FLOW Service Guide P/N 18982-008 Rev A

5. Replacing Dongles in an EM2100

Step

Check Item

Task to be Performed

Check

1

Identify

Dongle ID

In SetNetGo (SNG) go to the license tab. Record the EM2100 FLOW License ID Number.

Include this number when sending C2V to license administrator. Note: This step is only

necessary when replacing the EM2100 FLOW License Dongle

□

2

Turn off

EM2100 and

remove

power

Turn off the power on the front panel using the Soft Shutdown procedure specified in the

EM2100 Installation Manual. Turn off the power on the back panel. Unplug power.

□

3

Remove from

rack

If installed in a rack, remove the EM2100 appliance from the rack. To do this pull the EM2100

forward until it is fully extended from track. Press the locking bottons on the side of the rail

and continue to pull until the EM2100 comes out rack. See the EM2100 Installation Guide for

more information.

□

4

Remove the

top panel

Screw size

PH1

4-40

Set the EM2100 appliance on an ESD protected workspace and follow standard ESD

grounding procedures prior to opening the unit. Using the Phillips head screwdriver, remove

the eight screws circled in red on the top of the EM2100. Slide the top back until it stops, lift

and remove the cover. Place cover upright to avoid scratching the top.

□

CAUTION: Wear an ESD strap

P/N 18982-008 Rev A FLOW Service Guide

6

Step

Check Item

Task to be Performed

Check

5

Replace

EM2100

FLOW

License

Dongle

Remove old EM2100 FLOW License Dongle and insert new dongle.

□

6

Replace

EM2100

Legacy

License

Dongle

Remove old EM2100 Legacy License Dongle and insert new dongle.

□

7

Place cover

back on and

power up unit

Replace the top panel, install the retaining screws and return the EM2100 to the rack. Plug in

power supply cable. Set power switch on back panel to the On position and then set power

switch on front panel to the On position.

□

8

Enable

entitlement

If replacing EM2100 FLOW License Dongle, follow the procedure in the FLOW CORE

User’s Guide section 7.6(Licensing Tab) for enabling entitlement. If only the EM2100 Legacy

License Dongle was replaced no further steps are required.

□

FLOW Dongle

Legacy Dongle

FLOW Service Guide P/N 18982-008 Rev A

02. Replacing Dongles in AMRs

Use the following procedure to replace the AMR Legacy License Dongle or the AMR FLOW License Dongle in an

AMR. Installation is the reversal of removal.

1. Locations

Parts and tools needed to replace dongles in the AMR are:

2. Replacement Parts

Part Name

Part Number

Quantity

Image

1

ARM FLOW License Dongle (small blue)

13131-100F

1

2

ARM Legacy License Dongle (small green)

13131-000F

1

3. Consumables

Name

Note

1

N/A

4. Necessary Tools

Name

Note

1

T-type hexagon socket wrench

4mm

2

Torque Driver

1-5Nm

3

Hex Key

4mm

4

Philips screwdriver

Point size 1,

Diameter 5mm

5

Flat-head screwdriver

Point size 2.5mm

Thickness 0.35 mm

LD Robot Core

P/N 18982-008 Rev A FLOW Service Guide

8

5. Replacing Dongles in AMRs

Step

Check Item

Task to be Performed

Check

1

Download

Debug info and

check for

installed

advanced

features

Follow the procedure in the LD service manual (18745-000) section 1-1 (Download the file)

and section 1-2 (Download the Debug info file). This will backup the system in case of

AMR core failure. In SNG, under the Licensing tab, check if there are any advanced

feature packs installed. If there are any advanced feature packs record the License # to be

sent along with the C2V file.

□

2

Remove the LD

core

Follow steps 1-8 in LD service manual (18745-000) section 2-2-1. Replacing the LD core

□

3

Install dongle

Remove failed dongle and install new dongle/s.

Note: Position of dongles is not important.

□

4

Enable

entitlement

If installing advanced feature software follow the procedure in the FLOW CORE User’s

Guide section 7.6(Licensing Tab) for enabling entitlement.

□

FLOW Service Guide P/N 18982-008 Rev A

03. Replacing a Failed EM2100

Use the following procedure to replace a failed EM2100.

1. Locations

Parts and tools needed to replace EM2100 are:

2. Replacement Parts

Part Name

Type

Quantity

Image

1

Enterprise Manager 2100, 100 Robot Licenses,

FRU

11168-200F

1

3. Consumables

Name

Note

1

N/A

4. Necessary Tools

Name

Note

1

Phillips screwdriver

No. 1

P/N 18982-008 Rev A FLOW Service Guide

10

5. Replacing a failed EM2100

Step

Check Item

Task to be Performed

Check

1

Remove dongles

from the failed

EM2100

Following the procedure: Replacing Dongles in an EM2100 (pg. 3), remove the

EM2100 FLOW License Dongle and the EM2100 Legacy License Dongle from the

failed EM2100.Install the dongles into the new EM2100. The Licensening Dongles are

swapped so that entitlements don’t need to be re-enabled.

□

2

Configure

EM2100

In SNG go to the systems tab. Switch Unconfigured to the desired configuration in the pull-

down menu.

□

FLOW Service Guide P/N 18982-008 Rev A

04. Replacing a Failed EM1100

Use the following procedure to replace a failed EM1100. Note: The replacement for an EM1100 is an EM2100.

1. Locations

Parts and tools needed to replace EM1100 are:

2. Replacement Parts

Part Name

Type

Quantity

Image

1

Bundle, Primary Fleet Manager, FLOW Core

License, 120 Day

20271-900

1

3. Consumables

Name

Note

1

N/A

4. Necessary Tools

Name

Note

1

Screwdriver

Type of screwdriver depends on U-rack type

P/N 18982-008 Rev A FLOW Service Guide

12

5. Replacing a failed EM1100

Step

Check Item

Task to be Performed

Check

1

Remove EM1100

from rack

If installed in a rack, remove the EM1100 from the rack. To do this pull the EM1100 until it is

fully extended from the track. Press the locking bottons on the side of the rail and continue to

pull until EM comes out of the rack. Remove the rails from the EM1100 and install on the

EM2100. See the EM2100 installation guide for how to install the EM2100 into the rack. Note:

The EM2100 is 3.4 inches longer, however, in most instances identical mounting can be used.

□

2

Configure EM2100

Follow the procedure in the FLOW Core User’s Guide for setting up EM2100

□

3

Downgrade Moblile

Software Suite to

4.9.27A

If the fleet is running a version of Mobile Software Suite (MSS) 4.X, follow the procedure in

the FLOW Migration Guide for downgrading from FLOW Core to the MSS version the fleet

is using. Note: This step is only necessary if you are downgrading from FLOW Core to a

version of MSS 4.X.

OMRON CANADA, INC. • HEAD OFFICE

Toronto, ON, Canada • 416.286.6465 • 866.986.6766 • automation.omron.com

OMRON ELECTRONICS DE MEXICO • HEAD OFFICE

Ciudad de México • 52.55.5901.4300

• 01.800.386.6766 • [email protected]

OMRON ELECTRONICS DE MEXICO • SALES OFFICE

San Pedro Garza García, N.L. • 81.12.53.7392 • 01.800.386.6766 • mela@omron.

com

OMRON ELECTRONICS DE MEXICO • SALES OFFICE

Eugenio Garza Sada,León, Gto • 01.800.386.6766 • [email protected]

OMRON ELETRÔNICA DO BRASIL LTDA • HEAD OFFICE

São Paulo, SP, Brasil • 55.11.2101.6300 • www.omron.com.br

OMRON ARGENTINA • SALES OFFICE

Buenos Aires, Argentina

• +54.11.4521.8630

• +54.11.4523.8483

[email protected]

OTHER OMRON LATIN AMERICA SALES

+54.11.4521.8630 • +54.11.4523.8483 • [email protected]

Authorized Distributor:

Printed on recycled paper.

OMRON AUTOMATION AMERICAS HEADQUARTERS • Chicago, IL USA • 847.843.7900 • 800.556.6766 • automation.omron.com

Controllers & I/O

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• Programmable Logic Controllers (PLC) • Temperature Controllers • Remote I/O

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