Axis Optimizer, a seamless bridge between Axis body worn system and Milestone XProtect®, enables efficient data transfer, including video, audio, location, categories, and notes, while offering flexible system modes for user-centric or device-centric control.
Axis Optimizer, a seamless bridge between Axis body worn system and Milestone XProtect®, enables efficient data transfer, including video, audio, location, categories, and notes, while offering flexible system modes for user-centric or device-centric control.
AXISOptimizerBodyWornExtension
UserManual
AXISOptimizerBodyWornExtension
AXISOptimizerBodyWornExtension
AXISOptimizerBodyWornExtension
AXISOptimizerBodyWornExtensionisanapplicationthatenablestheconnectionbetweentheAxisbodywornsystemandMilestone
XProtect®.DatatransferredfromtheAxisbodywornsystemincludesvideo,audio,searchablelocation,categories,andnotes.
Howdoesitwork?
TheAxisbodywornsolutionconsistsofatleastoneAxisbodyworncamera,anAxisdockingstation,anAxissystemcontroller,and
acontentdestination,inthiscaseMilestoneXProtect®.AXISBodyWornManageristhewebapplicationthatletsyoucongure
andmanageyourbodywornsystem.
WhenyouaddanewuserintheAxisbodywornsystem,anewhardware,correspondingtothenewuser,iscreatedinXProtect®.Each
userinthebodywornsystemusesonelicenseinXProtect®.
WhenyouplacetheAxisbodyworncamerainthedockingstation,therecordingtransfersstartautomatically.Ittakesawhile
beforetherecordingscanbeviewedintheXProtect®SmartClient.YoucanmonitorthestatusoftheletransfersinAXISBody
WornManager.
Thebeginningofeachrecordinghasabookmark.Thebookmark,showninXProtect®,containsthefollowinginformation:
•cameraname
•activationmethod,forexampleiftherecordingwasstartedusingthebuttonorbyfalldetection
•anylocationdata
•anyannotationsfromthecategoryandnotescreatedinAXISBodyWornAssistant
2
AXISOptimizerBodyWornExtension
AXISOptimizerBodyWornExtension
Systemmodes
AXISOptimizerBodyWornExtensionletsyouchoosebetweentwosystemmodeswhensettinguptheconnectionwithMilestone
XProtect®.
User-centricsystemmode(recommended)
•EachhardwaredeviceinMilestoneXProtectrepresentsabodywornuser.
•OneuserinthebodywornsystemresultsinoneMilestoneXProtectlicense.
•Controlpermissionsontheuserlevel.
•Searchrecordingsbasedonuser.
•Add,remove,orreplacebodyworncamerasinthebodywornsystemwithoutaffectingthestructureinMilestoneXProtect.
•ReplacingabodywornuserresultsinanewhardwaredeviceinMilestoneXProtect.
Device-centricsystemmode
•EachhardwaredeviceinMilestoneXProtectrepresentsabodyworncamera.
•OnecamerainthebodywornsystemresultsinoneMilestoneXProtectlicense.
•Controlpermissionsonthecameralevel.
•Finduserinformationrelatedtorecordingsinmetadataorbookmarks.
•AddorremovebodywornuserswithoutaffectingthestructureinMilestoneXProtect.
•ReplacingabodyworncameraresultsinanewhardwaredeviceinMilestoneXProtect.
Note
Ifyou’remigratingasystem,selectthesamesystemmodethatyou’recurrentlyusing.
Systemrequirements
•MilestoneXProtect®2020R1Corporateornewerversions,or
•MilestoneXProtect®2020R1Professional+ornewerversions,or
•MilestoneXProtect®2020R1Expertornewerversions
•SiemensSiveillance®2020R1VideoPro,or
•SiemensSiveillance®2020R1VideoAdvanced,or
•SiemensSiveillance®2020R1VideoCorePlus
•Atleast10GBoffreediskspace.
Important
AlwaysusethelatestXProtecthotxesandcumulativepatchinstallers.
3
AXISOptimizerBodyWornExtension
Getstarted
Getstarted
1.InstallAXISOptimizerBodyWornExtension.
2.Createaconnectionle.
3.ConnecttotheAxisbodywornsystem.
InstallAXISOptimizerBodyWornExtension
1.OntheMilestoneXProtect®RecordingServer,runAxisOptimizerBodyWornExtensionSetup.exe.
2.Followtheinstructionsinthesetupwizard.
Note
•Arewallruleisaddedtotherecordingserverduringinstallationtoallowincomingtrafconport55771.
•TheXProtectRecordingServicewillrestartduringinstallation.
Createaconnectionle
1.Right-clicktheapplicationiconinthetaskbar.
2.SelectOpenconnectionsetup.
3.Selectsystemmode.SeeSystemmodesonpage2.Changingthesystemmodeatalatertimerequiresafullsystemreset.
4.EntertheaddressfortheMilestoneXProtect®ManagementServer.
5.EntertheMilestoneXProtect®administratoraccountcredentials.
Note
WerecommendthatyouloginusingaseparateXProtect®administratoraccountwhensettinguptheconnectionwith
theAxisbodywornsystem.
6.ClickLogin.
7.SelectaCerticateinstalledonyourmachine.Alternatively,clickCreateaself-signedcerticatetocreateone,and
thenselectit.
Note
•YouneedtosetupaservercerticatetosecurethecommunicationwiththeAxisbodywornsystem.Theselectedcerticate
mustcontainaSAN(SubjectAlternateName)eld,includingaDNSnameorIPaddressthatidentiestherecordingserver.
•Ifyou'reusingWindowsServer2012R2youneedtomanuallycreatethecerticate.
8.ClickCreateconnectionle.
Important
•TheconnectionlecontainsinformationthatenablesdatatobepushedtoyourMilestoneXProtect®system.Werecommend
storingtheconnectionleinasecurelocation.Alternatively,deletetheconnectionlepermanentlyaftersettingupthe
connectionbetweentheAxisbodywornsystemandMilestoneXProtect®.
•TomaintainastableconnectionbetweentheAxisbodywornsystemandMilestoneXProtect®,werecommendusinga
DNSnamefortheMilestoneXProtect®RecordingServer.
4
AXISOptimizerBodyWornExtension
Getstarted
ConnecttotheAxisbodywornsystem
Note
MakesurethatyouusethelatestrmwarefortheAxisbodywornsystem.
1.AccesstheAxisbodywornsystemusingawebbrowser.
2.Followtheinstructionsinthesetupwizard.
3.IntheContentdestinationstep,uploadtheconnectionlethatwasgeneratedbyAXISOptimizerBodyWornExtension.
FormorehelpaboutsettingupandusingtheAxisbodywornsystem,gotoAxisbodywornsolutionhelpcenter.
Retentiontime
ChangetheretentiontimeinMilestoneXProtect®
Toavoidlosingrecordings,werecommendchangingtheretentiontimeinXProtect®toahighervalue.
Usingthedefaultretentiontimeof7dayscausesallrecordingsolderthan7daystobepermanentlydeletedwhenuploadedfrom
thebodyworncameratoXProtect®.
Controlretentiontimewithcategories
YoucanaddacategoryforavideoinAXISBodyWornAssistant(mobileapplicationforrecordingcategorizationandannotation).
InAXISOptimizerBodyWornExtension,youcanspecifyaretentiontimeforacategory.ThisgeneratesanEvidenceLockforthe
categoryinMilestoneXProtect®SmartClient.
Tosettheretentiontimeforacategory:
1.Right-clicktheapplicationiconinthetaskbar.
2.SelectSettings.
3.EnteraRetentiontime(days)foranyoftheexistingcategories,or
4.Click+toaddanewcategory,chooseacategoryfromthedrop-down,andenteraRetentiontime(days)fortheadded
category.
Note
•Retentiontimeisthetimefromwhentherecordingwascreateduntilitisautomaticallydeleted.
•TheretentiontimesetinAXISOptimizerBodyWornExtensionguaranteesaminimumretentiontime.Itmaybelongerifset
toahighervalueinthestoragecongurationfortherecordingserverordeviceinXProtect®.
•IfyouleaveRetentiontime(days)setto<default>,anEvidenceLockisnotcreated.
•TheretentiontimesettingrequiresEvidencelocksupport,whichisonlysupportedonXProtect®CorporateandSiveillance®
VideoPro.Thesettingisnotavailableforanyotherproduct.
5
AXISOptimizerBodyWornExtension
Maintenance
Maintenance
Removeauserfromthesystem
1.RemovetheuserinAXISBodyWornManager.
Note
TheuserdeviceisdisabledinXProtect,andthechannellicenseisreleased.It’snolongerpossibletoviewrecordingsby
theuser,buttherecordingsarestillintact.Toaccessthem,enablethedevice.
2.DeletethedeviceinXProtect®whenyounolongerneedtherecordingsmadebytheuser.
Important
NeverremoveanenableddeviceinXProtect®.AlwaysremoveitfromAXISBodyWornManagerrst.
Createanewself-signedcerticate
Tocreateanewself-signedcerticate:
1.Right-clicktheapplicationiconinthetaskbar.
2.SelectOpenconnectionsetup.
3.Onthecurrentcerticate,click✖toresetthecerticatebinding.
4.ClickRemovecurrentself-signedcerticate.
5.ClickCreateanewself-signedcerticate.
6.Selectthenewcerticate.
6
AXISOptimizerBodyWornExtension
Troubleshooting
Troubleshooting
Thetaskbariconturnsredtoindicatethatsomethingiswrong.Right-clickthetaskbariconandselectShowerrorinformationtosee
detailsabouttheproblem.
ProblemSymptomProbablecauseandsolution
Can’tconnecttotheAxissystem
controller
ThewebinterfaceoftheAxissystem
controllersays:“Connectionfailed”
•Checkthetaskbaricon
tomakesurethatthe
AXISOptimizerBodyWornExtensionis
running.
•MakesurethePCcanbereachedfrom
theAxissystemcontrollerandthat
therearenorewallsblockingtrafc
onport55771
Recordingtransfererror•AnalarminMilestone
XProtectsays:
“Recordingtransfer
error”
•Thetaskbariconshows
thatsomethingisnot
working.
•Can’tndrecordings
orbookmarksinSmart
Client.
•Sometimesitcantakeawhileforthe
recordingstotransfer.Ifthereisno
alarm,wait.
•OpenXProtectManagementClient
-CheckthatXProtect
RecordingServerisrunning.
-CheckthattheAxisbody
worndeviceisworkingandis
enabled.
-CheckthattheAxisbody
worndevicehasavalid
license.
RecordingisincompletePartsoftherecordingaremissingin
SmartClient.
Recordingsaretransferredinchunks,andnot
necessarilyinchronologicalorder.Abookmarkis
createdatthebeginningoftherecordingasthe
laststepofatransfer.Ifnobookmarkisfound,
thetransferismostlikelynotyetcompleted.Wait
forthetransfertonish.
RecordingismissingIcanseeabookmarkinSmartClient
butthereisnorecording.
•Checktherecordingandarchiving
congurationfortheXProtect
RecordingServer.Ifthetransferred
recordingisolderthantheretention
timeitwillbedeleteddirectlywhen
transferred.
•Checkretentiontimesetforthe
differentcategoriesunderSettingsin
AXISOptimizerBodyWornExtension.
•Checkfreespaceofthestorageused
bytheXProtectRecordingServer.
Ifthereislessthan5GBislefton
thedisk,auto-archivingwillstart,
whichmayresultinlostrecordings
regardlessofretentiontime/size.
7
AXISOptimizerBodyWornExtension
Troubleshooting
ProblemSymptomProbablecauseandsolution
Locationdataisnotsearchablefor
usersaddedinversion1.0.
Upgradetoversion1.1orhigherandcreatenew
usersinthebodywornsystem.
NosearchresultsforLocationdata
inMilestoneXProtect®
GPScoordinatesarenotshownin
bookmarkdescriptionsinMilestone
XProtect®becauseLocationdatais
notenabledinthebodywornsystem.
Refertothebodywornsolutionusermanualfor
informationonhowtoenableanduseLocation
data.
Connectionlostbetweenthebody
wornsystemandMilestoneXProtect®
IPaddresschangedontheMilestone
XProtect®recordingserver.
1.Manuallycreateandselectanew
WindowscerticateinOptimizerBody
WornExtension,seeCreateanew
self-signedcerticateonpage6
2.CreateanewconnectionleinAXIS
OptimizerBodyWornExtension,see
Createaconnectionleonpage4.
3.Uploadthenewconnectionlein
AXISBodyWornManager.
Note
Afterxingaproblemitcantakeawhileforthesystemtotransfertherecording,andforthetaskbaricontoturngreen.
Restartthesystemcontrollertospeedupthetransfer.
8
UserManualVer.M5.2
AXISOptimizerBodyWornExtensionDate:November2022
©AxisCommunicationsAB,2020-2022PartNo.T10149228
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Axis Optimizer, a seamless bridge between Axis body worn system and Milestone XProtect®, enables efficient data transfer, including video, audio, location, categories, and notes, while offering flexible system modes for user-centric or device-centric control.
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