Axis Optimizer User manual

Brand: Axis

Model: Optimizer

Type: User manual

Axis Optimizer, a seamless bridge between Axis body worn system and Milestone XProtect®, enables efficient data transfer, including video, audio, location, categories, and notes, while offering flexible system modes for user-centric or device-centric control.

AXISOptimizerBodyWornExtension

UserManual

AXISOptimizerBodyWornExtension

AXISOptimizerBodyWornExtensionisanapplicationthatenablestheconnectionbetweentheAxisbodywornsystemandMilestone

XProtect®.DatatransferredfromtheAxisbodywornsystemincludesvideo,audio,searchablelocation,categories,andnotes.

Howdoesitwork?

TheAxisbodywornsolutionconsistsofatleastoneAxisbodyworncamera,anAxisdockingstation,anAxissystemcontroller,and

acontentdestination,inthiscaseMilestoneXProtect®.AXISBodyWornManageristhewebapplicationthatletsyoucongure

andmanageyourbodywornsystem.

WhenyouaddanewuserintheAxisbodywornsystem,anewhardware,correspondingtothenewuser,iscreatedinXProtect®.Each

userinthebodywornsystemusesonelicenseinXProtect®.

WhenyouplacetheAxisbodyworncamerainthedockingstation,therecordingtransfersstartautomatically.Ittakesawhile

beforetherecordingscanbeviewedintheXProtect®SmartClient.YoucanmonitorthestatusoftheletransfersinAXISBody

WornManager.

Thebeginningofeachrecordinghasabookmark.Thebookmark,showninXProtect®,containsthefollowinginformation:

•cameraname

•activationmethod,forexampleiftherecordingwasstartedusingthebuttonorbyfalldetection

•anylocationdata

•anyannotationsfromthecategoryandnotescreatedinAXISBodyWornAssistant

AXISOptimizerBodyWornExtension

Systemmodes

AXISOptimizerBodyWornExtensionletsyouchoosebetweentwosystemmodeswhensettinguptheconnectionwithMilestone

XProtect®.

User-centricsystemmode(recommended)

•EachhardwaredeviceinMilestoneXProtectrepresentsabodywornuser.

•OneuserinthebodywornsystemresultsinoneMilestoneXProtectlicense.

•Controlpermissionsontheuserlevel.

•Searchrecordingsbasedonuser.

•Add,remove,orreplacebodyworncamerasinthebodywornsystemwithoutaffectingthestructureinMilestoneXProtect.

•ReplacingabodywornuserresultsinanewhardwaredeviceinMilestoneXProtect.

Device-centricsystemmode

•EachhardwaredeviceinMilestoneXProtectrepresentsabodyworncamera.

•OnecamerainthebodywornsystemresultsinoneMilestoneXProtectlicense.

•Controlpermissionsonthecameralevel.

•Finduserinformationrelatedtorecordingsinmetadataorbookmarks.

•AddorremovebodywornuserswithoutaffectingthestructureinMilestoneXProtect.

•ReplacingabodyworncameraresultsinanewhardwaredeviceinMilestoneXProtect.

Note

Ifyou’remigratingasystem,selectthesamesystemmodethatyou’recurrentlyusing.

Systemrequirements

•MilestoneXProtect®2020R1Corporateornewerversions,or

•MilestoneXProtect®2020R1Professional+ornewerversions,or

•MilestoneXProtect®2020R1Expertornewerversions

•SiemensSiveillance®2020R1VideoPro,or

•SiemensSiveillance®2020R1VideoAdvanced,or

•SiemensSiveillance®2020R1VideoCorePlus

•Atleast10GBoffreediskspace.

Important

AlwaysusethelatestXProtecthotxesandcumulativepatchinstallers.

AXISOptimizerBodyWornExtension

Getstarted

1.InstallAXISOptimizerBodyWornExtension.

2.Createaconnectionle.

3.ConnecttotheAxisbodywornsystem.

InstallAXISOptimizerBodyWornExtension

1.OntheMilestoneXProtect®RecordingServer,runAxisOptimizerBodyWornExtensionSetup.exe.

2.Followtheinstructionsinthesetupwizard.

Note

•Arewallruleisaddedtotherecordingserverduringinstallationtoallowincomingtrafconport55771.

•TheXProtectRecordingServicewillrestartduringinstallation.

Createaconnectionle

1.Right-clicktheapplicationiconinthetaskbar.

2.SelectOpenconnectionsetup.

3.Selectsystemmode.SeeSystemmodesonpage2.Changingthesystemmodeatalatertimerequiresafullsystemreset.

4.EntertheaddressfortheMilestoneXProtect®ManagementServer.

5.EntertheMilestoneXProtect®administratoraccountcredentials.

Note

WerecommendthatyouloginusingaseparateXProtect®administratoraccountwhensettinguptheconnectionwith

theAxisbodywornsystem.

6.ClickLogin.

7.SelectaCerticateinstalledonyourmachine.Alternatively,clickCreateaself-signedcerticatetocreateone,and

thenselectit.

Note

•YouneedtosetupaservercerticatetosecurethecommunicationwiththeAxisbodywornsystem.Theselectedcerticate

mustcontainaSAN(SubjectAlternateName)eld,includingaDNSnameorIPaddressthatidentiestherecordingserver.

•Ifyou'reusingWindowsServer2012R2youneedtomanuallycreatethecerticate.

8.ClickCreateconnectionle.

Important

•TheconnectionlecontainsinformationthatenablesdatatobepushedtoyourMilestoneXProtect®system.Werecommend

storingtheconnectionleinasecurelocation.Alternatively,deletetheconnectionlepermanentlyaftersettingupthe

connectionbetweentheAxisbodywornsystemandMilestoneXProtect®.

•TomaintainastableconnectionbetweentheAxisbodywornsystemandMilestoneXProtect®,werecommendusinga

DNSnamefortheMilestoneXProtect®RecordingServer.

AXISOptimizerBodyWornExtension

Getstarted

ConnecttotheAxisbodywornsystem

Note

MakesurethatyouusethelatestrmwarefortheAxisbodywornsystem.

1.AccesstheAxisbodywornsystemusingawebbrowser.

2.Followtheinstructionsinthesetupwizard.

3.IntheContentdestinationstep,uploadtheconnectionlethatwasgeneratedbyAXISOptimizerBodyWornExtension.

FormorehelpaboutsettingupandusingtheAxisbodywornsystem,gotoAxisbodywornsolutionhelpcenter.

Retentiontime

ChangetheretentiontimeinMilestoneXProtect®

Toavoidlosingrecordings,werecommendchangingtheretentiontimeinXProtect®toahighervalue.

Usingthedefaultretentiontimeof7dayscausesallrecordingsolderthan7daystobepermanentlydeletedwhenuploadedfrom

thebodyworncameratoXProtect®.

Controlretentiontimewithcategories

YoucanaddacategoryforavideoinAXISBodyWornAssistant(mobileapplicationforrecordingcategorizationandannotation).

InAXISOptimizerBodyWornExtension,youcanspecifyaretentiontimeforacategory.ThisgeneratesanEvidenceLockforthe

categoryinMilestoneXProtect®SmartClient.

Tosettheretentiontimeforacategory:

1.Right-clicktheapplicationiconinthetaskbar.

2.SelectSettings.

3.EnteraRetentiontime(days)foranyoftheexistingcategories,or

4.Click+toaddanewcategory,chooseacategoryfromthedrop-down,andenteraRetentiontime(days)fortheadded

category.

Note

•Retentiontimeisthetimefromwhentherecordingwascreateduntilitisautomaticallydeleted.

•TheretentiontimesetinAXISOptimizerBodyWornExtensionguaranteesaminimumretentiontime.Itmaybelongerifset

toahighervalueinthestoragecongurationfortherecordingserverordeviceinXProtect®.

•IfyouleaveRetentiontime(days)setto<default>,anEvidenceLockisnotcreated.

•TheretentiontimesettingrequiresEvidencelocksupport,whichisonlysupportedonXProtect®CorporateandSiveillance®

VideoPro.Thesettingisnotavailableforanyotherproduct.

AXISOptimizerBodyWornExtension

Maintenance

Removeauserfromthesystem

1.RemovetheuserinAXISBodyWornManager.

Note

TheuserdeviceisdisabledinXProtect,andthechannellicenseisreleased.It’snolongerpossibletoviewrecordingsby

theuser,buttherecordingsarestillintact.Toaccessthem,enablethedevice.

2.DeletethedeviceinXProtect®whenyounolongerneedtherecordingsmadebytheuser.

Important

NeverremoveanenableddeviceinXProtect®.AlwaysremoveitfromAXISBodyWornManagerrst.

Createanewself-signedcerticate

Tocreateanewself-signedcerticate:

1.Right-clicktheapplicationiconinthetaskbar.

2.SelectOpenconnectionsetup.

3.Onthecurrentcerticate,click✖toresetthecerticatebinding.

4.ClickRemovecurrentself-signedcerticate.

5.ClickCreateanewself-signedcerticate.

6.Selectthenewcerticate.

AXISOptimizerBodyWornExtension

Troubleshooting

Thetaskbariconturnsredtoindicatethatsomethingiswrong.Right-clickthetaskbariconandselectShowerrorinformationtosee

detailsabouttheproblem.

ProblemSymptomProbablecauseandsolution

Can’tconnecttotheAxissystem

controller

ThewebinterfaceoftheAxissystem

controllersays:“Connectionfailed”

•Checkthetaskbaricon

tomakesurethatthe

AXISOptimizerBodyWornExtensionis

running.

•MakesurethePCcanbereachedfrom

theAxissystemcontrollerandthat

therearenorewallsblockingtrafc

onport55771

Recordingtransfererror•AnalarminMilestone

XProtectsays:

“Recordingtransfer

error”

•Thetaskbariconshows

thatsomethingisnot

working.

•Can’tndrecordings

orbookmarksinSmart

Client.

•Sometimesitcantakeawhileforthe

recordingstotransfer.Ifthereisno

alarm,wait.

•OpenXProtectManagementClient

-CheckthatXProtect

RecordingServerisrunning.

-CheckthattheAxisbody

worndeviceisworkingandis

enabled.

-CheckthattheAxisbody

worndevicehasavalid

license.

RecordingisincompletePartsoftherecordingaremissingin

SmartClient.

Recordingsaretransferredinchunks,andnot

necessarilyinchronologicalorder.Abookmarkis

createdatthebeginningoftherecordingasthe

laststepofatransfer.Ifnobookmarkisfound,

thetransferismostlikelynotyetcompleted.Wait

forthetransfertonish.

RecordingismissingIcanseeabookmarkinSmartClient

butthereisnorecording.

•Checktherecordingandarchiving

congurationfortheXProtect

RecordingServer.Ifthetransferred

recordingisolderthantheretention

timeitwillbedeleteddirectlywhen

transferred.

•Checkretentiontimesetforthe

differentcategoriesunderSettingsin

AXISOptimizerBodyWornExtension.

•Checkfreespaceofthestorageused

bytheXProtectRecordingServer.

Ifthereislessthan5GBislefton

thedisk,auto-archivingwillstart,

whichmayresultinlostrecordings

regardlessofretentiontime/size.

AXISOptimizerBodyWornExtension

Troubleshooting

ProblemSymptomProbablecauseandsolution

Locationdataisnotsearchablefor

usersaddedinversion1.0.

Upgradetoversion1.1orhigherandcreatenew

usersinthebodywornsystem.

NosearchresultsforLocationdata

inMilestoneXProtect®

GPScoordinatesarenotshownin

bookmarkdescriptionsinMilestone

XProtect®becauseLocationdatais

notenabledinthebodywornsystem.

Refertothebodywornsolutionusermanualfor

informationonhowtoenableanduseLocation

data.

Connectionlostbetweenthebody

wornsystemandMilestoneXProtect®

IPaddresschangedontheMilestone

XProtect®recordingserver.

1.Manuallycreateandselectanew

WindowscerticateinOptimizerBody

WornExtension,seeCreateanew

self-signedcerticateonpage6

2.CreateanewconnectionleinAXIS

OptimizerBodyWornExtension,see

Createaconnectionleonpage4.

3.Uploadthenewconnectionlein

AXISBodyWornManager.

Note

Afterxingaproblemitcantakeawhileforthesystemtotransfertherecording,andforthetaskbaricontoturngreen.

Restartthesystemcontrollertospeedupthetransfer.

AXISOptimizerBodyWornExtension

Needmorehelp?

Contactsupport

Contactsupportataxis.com/support.

Tohelpndingaquicksolution,providelogs.Togetthelogs:

1.Right-clicktheapplicationiconinthetaskbar.

2.SelectSavelogs.

UserManualVer.M5.2

AXISOptimizerBodyWornExtensionDate:November2022

Axis Optimizer User manual

Axis Optimizer User manual

Axis Optimizer User manual

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