Verint nextiva V4320 series User manual

Nextiva V4320 Series

June 17, 2014

IPCamera User Guide

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Contents

Contents 3

Safety 5

Read Before Use 6

Preface 7

Documentation and Firmware 7

Contacting Verint 7

Contacting Service and Support 8

Chapter 1: Nextiva V4320Series Overview 9

V4320BX-DN Model 10

PowerConnections 10

I/O Connection 11

Connecting the Lens on the V4320BX 11

V4320FD-DNModel 12

PowerConnections 12

I/OConnections 13

Installing the FDModel 13

V4320FDW-DNModel 14

I/OConnections 14

PowerConnections 15

Installation 15

Nominal Power Consumption Values 16

Grounding 17

Powering with a 802.3at PoE Injector 17

Powering with a 12VDC Power Supply 18

Adjusting the Zoom and Focus 18

Adjusting the Back Focus 19

Chapter 2: Configuration 20

IP Address Configuration 21

Setting a Static IPAddress 21

Accessing the IP Camera Home Page 23

Viewing Live Video 23

Configuring the General Settings 24

Setting Video Formats 25

Setting Video Compression 26

Setting the Video OCX Protocol 26

Setting Video Frame Rate 27

Setting the Video Mask 27

Setting Audio 28

Chapter 3: Configuring Video Quality 29

Configuring Exposure 30

Configuring the White Balance 30

Adjusting the Picture Quality 31

Adjusting the Digital Zoom 32

Adjusting the IR 32

Adjusting the Noise Reduction 33

Setting the TVSystem 33

Chapter 4: Advance Configuration 34

Configuring the User Settings 35

Configuring HTTPS 36

Creating an IP Filter 37

Configuring IEEE 802.1X 38

Configuring the Network Settings 38

Configuring Quality of Service 40

Configuring SNMP 40

Configuring UPnP 41

Configuring Mail 42

Configuring FTP 43

Configuing HTTP 43

Configuring Alarm Inputs 44

Configuring Motion Detection 45

Configuring Network Failure Detection 46

Setting the Tampering Alarm 47

Setting the Periodical Event 48

Formatting the SD Card 49

Configuring the SD Card 50

Configuring Local Recording 51

Configuring a Schedule 51

Configuring the File Location 52

Adjusting the Iris 52

Viewing Information 53

Performing a Factory Default 53

Performing a Firmware Upgrade 54

Exporting or Uploading Configuration Files 54

Contents

Safety

Always observe the following precautions to reduce the risk of injury and

equipment damage:

Installation and service should be performed only by qualified and

experienced technicians and comply with all local codes and rules to

maintain your warranty.

Wipe the camera with a dry soft cloth. For tough stains, slightly apply with

diluted neutral detergent and wipe with a dry soft cloth.

Do not apply benzene or thinner to the camera, which may cause the

surface of the unit to melt or the lens to fog.

Do not touch the Nextiva IP cameras during a lighting storm.

Only use the recommended power cable for powering the Nextiva IP

cameras. If you are unsure of the actual power requirements, please

contact the distributor and do not connect the power at will.

The power cable must be properly secured as improper connections may

cause a short.

Turn off the Nextiva IP cameras as soon as smoke or unusual odors are

detected.

Do not place the Nextiva IP cameras near a heat source.

Keep the indoor Nextiva IPcameras models away from water. If they

become wet, turn off immediately.

Do not place the indoor Nextiva IPcameras models in a high humidity

environment.

Do not place the Nextiva IPcamera on an unstable cart, tripod, or on a

tabletop as personal injury and damage to the unit may occur due to a fall.

Please use officially certified support, frames, and accessories included with

the product. Follow the instructions in this Instruction Manual during

installation to ensure the quality and maintain safety.

Keep the Nextiva IP cameras away from direct sunlight, except for outdoor

models.

Do not disassemble the Nextiva IP cameras.

Do not drop the Nextiva IP cameras.

Do not insert sharp or tiny objects into the Nextiva IP cameras to avoid

short circuits.

Operating temperature

Nextiva Model Operating Conditions

Nextiva V4320BX-DN 0°C to 40°C (32°F to 104°F), with maximum

Safety

Nextiva Model Operating Conditions

and V4320FD-DN humidity at 90% relative, non-condensing

Nextiva V4320FDW-

DN

-30°C to 50°C (-22°F to 122°F), with maximum

humidity at 90% relative, non-condensing

Read Before Use

The use of surveillance devices may be prohibited by law in your country. The

Network Camera is not only a high-performance web-ready camera but can

also be part of a flexible surveillance system. It is the user’s responsibility to

ensure that the operation of such devices is legal before installing this unit for

its intended use.

It is important to first verify that all contents received are complete according

to the Package Contents. Carefully read and follow the instructions in the

Installation chapter to avoid damage due to faulty assembly and installation.

This also ensures the product is used properly as intended.

These devices are only meant to be installed by licensed technical experts in

the area of surveillance and network installation. Installation of this equipment

by untrained or unqualified personnel may violate the product warranty and

may be illegal in some jurisdictions.

Contents

Preface

The Nextiva® V4320BX and FD User Guide presents information and

procedures on installing, configuring, and using the wide dynamic range IP

cameras.

Documentation and Firmware

Nextiva IPCameras and Encoders:http://www.verint.com/solutions/video-

situation-intelligence/resources/index

Nextiva Software Documentation: https://online.verint.com

Firmware: https://online.verint.com

Send questions or comments about Nextiva documentation to

documentationfeedback@verint.com

Contacting Verint

Verint

®

Systems is a leading provider of Actionable Intelligence

®

solutions for

enterprise workforce optimization and security intelligence. Our solutions help

governments and enterprises make sense of the vast information they collect in

order to achieve their performance and security goals. Today our solutions are

used by more than 10,000 organizations in 150 countries. Verint is

headquartered in Melville, New York, with offices worldwide and 2500

dedicated professionals around the globe. You can read about Verint Video

Solutions and get marketing material and product information at

http://www.verint.com/solutions/video-situation-intelligence/index.html.

To contact us for sales, pricing and general inquiries, refer to the coordinates

below:

Location Contact Information

Americas videoinfo@verint.com

+1 866-639-8482 for Nextiva VMS and Nextiva

Intelligent Edge Devices

+1-800-638-5969 for Nextiva Intelligent DVRs

Europe, Middle East,

and Africa

marketing.emea@verint.com

+44 (0) 1932 839500

Asia/Pacific marketing.apac@verint.com

+ 852 2797 5678

Contacting Service and Support

To request the latest versions of firmware and software or to download other

product-related documents, you need access to the Verint Video Intelligence

Solutions partner extranet. To register, go to https://online.verint.com.

If you encounter any type of problem after reading this guide, contact your

local distributor or Verint representative. For the main service and support

page on the Verint web page, visit http://www.verint.com/solutions/video-

situation-intelligence/Nextiva-Service-and-Support/index.

Location Contact Information

USA and Canada +1-888-747-6246

vissupport@verint.com

+1-888-585-7059

CLM_Customersupport@verint.com

Open 9:00 am to 5:00 pm (EST) Monday to

Friday

Central and Latin America +1-303-254-7005

vissupport@verint.com

Open 9:00 am to 5:00 pm (EST) Monday to

Friday

Europe, Middle East, and

Africa

+44 (0) 845-843-7333

customersupport.emea@verint.com

Open 8:30 am to 5:30 pm (GMT) Monday to

Friday

Asia/Pacific Hong Kong: +852 2797 5678

Singapore: +65-68266099

APAC_VIS_Services@verint.com

Open 9:00 am to 6:30 pm (Monday to

Thursday)

9:00 am to 5:30 pm (Friday)

Contacting Service and Support

The Nextiva V4320 IP cameras use the latest multi-shutter capture processing

to provide a 96dB WDR performance. With its cutting-edge sensor processing

and built-in IR illuminators (dome models only), the V4320 provides superior

image clarity in the most challenging lighting conditions — bringing even total

darkness into view up to 25 meters (75 feet) away. This WDR high-definition

1080p camera offers the latest H.264 compression and delivers high resolution

images at optimal bandwidth profiles.

Caution

Verint will not be held liable for damages to persons or property due to the

improper installation of the Nextiva V4320IP cameras.

For additional mounting types, refer to the Camera Mounting Guide.

The following topics are discussed:

V4320BX-DN Model 10

V4320FD-DNModel 12

V4320FDW-DNModel 14

Nominal Power Consumption Values 16

Grounding 17

Powering with a 802.3at PoE Injector 17

Powering with a 12VDC Power Supply 18

Adjusting the Zoom and Focus 18

Adjusting the Back Focus 19

Chapter

1

Chapter 1: Nextiva V4320Series Overview

V4320BX-DN Model

1/4-20 UNC mounting sockets are available on both sides.

Description

1. Audio LINE OUT and LINE IN /

MIC IN

2. Power LED

3. Reset button

4. Auto IRIS connector

5. RJ-45 Ethernet connector

6. Alarm I/O

7. Video Out

8. MicroSD card slot

9. 12VDC or 24V AC power input

PowerConnections

Caution

Only use a single power source (PoE, 12V DC or 24V AC). Connecting

multiple different power sources can damage the camera.

Pin 24VAC 12VDC

+ Power-1 Power

Earth GND Earth GND

- Power-2 GND

V4320BX-DN Model

I/O Connection

The camera equips one alarm input and one relay output for alarm application.

Description

1. Output +

2. Output -

3. Input +

4. Input -

5. GND

6. RS-485 D-

7. RS-485 D+

Connecting the Lens on the V4320BX

Caution

Verint will not be held liable for damages to persons or property due to the

improper installation of the Nextiva IP cameras.

► To mount and connect the lens

1. Mount the lens by turning it clockwise onto the camera mount until it stops.

2. Connect the lens cable plug to the camera auto-iris connector.

Chapter 1: Nextiva V4320Series Overview

V4320FD-DNModel

Description

1. RJ-45 Ethernet connector

2. 24V AC and 12V DC Power

3. Analog Video Out

4. Alarm and Audio I/O

5. Micro SD card slot

6. Reset button

PowerConnections

Caution

Only use a single power source (PoE, 12V DC or 24V AC). Connecting

multiple different power sources can damage the camera.

Pin 24VAC 12VDC

1 AC_1 Not Applicable

2 AC_2 Not Applicable

3 Not Applicable GND

4 Not Applicable 12V DC (+)

V4320FD-DNModel

I/OConnections

The camera equips one alarm input and one relay output for alarm application.

Pin Signal

1 Alarm In -

2 Alarm In +

3 Alarm Out -

4 Alarm Out +

5 Audio Out R

6 Audio Out L

7 Audio GND

8 Audio In R

9 Audio In L

Installing the FDModel

Caution

Verint will not be held liable for damages to persons or property due to the

improper installation of the Nextiva IP cameras.

► To install on a surface

1. Remove the dome cover using supplied security screwdriver.

2. Attach the supplied alignment sticker to the surface.

3. Drill two pilot holes into the surface.

4. Hammer the supplied plastic anchors into the holes.

5. Secure the camera to the ceiling with a screwdriver.

6. Remove the two protective sponge rings protecting the lens and lens hood.

7. Reattach the dome cover.

Note

Insert the micro SDcard into the card slot before turning on the camera. If the

camera is on, reboot the camera after inserting the micro SDcard.

Chapter 1: Nextiva V4320Series Overview

V4320FDW-DNModel

Description

1. RJ-45 Ethernet connector

2. 24V AC and 12V DC

Power

3. Analog video out

4. Alarm and Audio I/O

5. Micro SD card slot

6. Reset button

I/OConnections

The camera equips one alarm input and one relay output for alarm application.

Pin Signal

1 Alarm In -

2 Alarm In +

3 Alarm Out -

4 Alarm Out +

5 Audio Out R

6 Audio Out L

7 Audio GND

8 Audio In R

9 Audio In L

V4320FDW-DNModel

PowerConnections

Caution

Only use a single power source (PoE, 12V DC or 24V AC). Connecting

multiple different power sources can damage the camera.

Pin 24VAC 12VDC

1 AC_1 Not Applicable

2 AC_2 Not Applicable

3 Earth GND GND

4 Not Applicable 12V DC (+)

Installation

Caution

Verint will not be held liable for damages to persons or property due to the

improper installation of the Nextiva IP cameras.

Cable gland usage is mandatory if you are installing the camera outdoor to

make the cable entry waterproof unless you are using a ¾ inch NPT pipe.

► To install on a surface

1. Loosen the two security screws using the supplied security torx.

2. Remove the dome cover.

3. Attach the supplied alignment sticker to the surface.

4. Drill four pilot holes that are slightly smaller than the anchors into the

surface.

5. Hammer the supplied plastic anchors into the holes.

6. Secure the metal mount plate to the surface with a screwdriver.

Chapter 1: Nextiva V4320Series Overview

7. Thread all required cables through one of the conduit entries.

For Outdoor

Installation

Using

Perform the following:

Cable Gland a. Insert the rubber ring into the cable gland.

b. Loosen the thread-lock sealing nut of the cable gland.

c. Thread all required cables through the sealing nut and

the gland body.

d. Fasten the gland body to one of the conduit entries.

e. Tighten the thread-lock sealing nut to the gland body.

f. Seal the end of the thread-lock sealing nut with RTV

silicon. Ensure that there are no gaps between the

sealing rubber and the cables.

¾ inch

NPTPipe

a. Apply the Teflon tape to the threads of the pipe.

b. Attach the pipe to the camera conduit entry.

c. Thread all required cables through the pipe.

8. Connect the cables to the camera.

9. Reattach the camera to the metal mounting plate.

10. Adjust the pan / tilt / spin holders to point the lens at a suitable position for

the desired camera view.

11. Replace the silica gel pack below the BNC connector with the new silica gel

provided to prevent moisture inside the camera.

12. Reattach the dome cover.

Nominal Power Consumption Values

The following table lists the nominal power consumption in Watts that the

cameras require to operate under standard conditions. See the "Safety" (page

5).

Nominal Power Consumption System IRLEDs Lens Motor Heaters Total

V4320BX 6.3W N/A N/A N/A 6.3W

V4320FD 5.6W 3.6W 3.2W N/A 12.4W

V4320FDW 5.6W 3.6W 3.2W 7W 19.4W

Nominal Power Consumption Values

Grounding

For outdoor installation, it is important to ground the installation to protect the

camera against electrical surges. The camera enclosure needs to be grounded

by connecting earth ground to the G pin on the connector block.

If you are using the VPOE-2 housing, refer to the VPOE-2 Housing installation

guide for grounding instruction. Otherwise, connect wire from the Earth

GNDpin to the Earth ground connection to ensure the camera is properly

grounded.

In order to prevent a ground loop:

Use a BNC ground loop isolator in case the BNC video out is used

permanently.

For the FDand FDWmodels, do not connect Earth ground to the camera

power connector.

Do not use shielded Ethernet cables. If using a shielded Ethernet cable, the

shield should not be connected to the camera.

Powering with a 802.3at PoE Injector

This product is intended for indoor use and should be supplied by a UL listed PoE

power supply.

IPCamera Model UL listed power supply required

V4320BX-DN PoE 802.3af class 3 compliant

V4320FD-DN PoE 802.3af class 3 compliant

V4320FDW-DN PoE 802.3at class 4 compliant

► To power with a 802.3at PoE Injector

1. Plug a straight-through Ethernet cable into the RJ-45 connector on the back

of the IP camera.

2. Plug the other end of the cable into a PoE switch or to the Data&PWR port of

a PoE injector. If you use a PoE injector, make sure the Data port of the

injector is properly connected to the Ethernet switch.

Note

Routing of the Ethernet cable from the camera to the power source must be

done inside the building.

Chapter 1: Nextiva V4320Series Overview

Powering with a 12VDC Power Supply

This product is intended for indoor use and should be supplied by a UL listed

power supply.

IPCamera Model UL listed power supply required

V4320BX 12V DC 0.82A or 24V AC 0.41A

V4320FD 12VDC 2.1A or 24VAC 0.91A

V4320FDW 12VDC 2.1A or 24V AC 0.91A

► To power with a 12V DC power supply

1. Connect the power supply cable to the camera.

2. Plug an Ethernet cable into the RJ-45 connector on the back of the IP

camera.

3. Plug the power supply cable to the power outlet.

Caution

In case of battery issues, contact Verint support and return the camera

for a battery replacement. There is a risk of explosion if the battery is

replaced with an incorrect type.

Adjusting the Zoom and Focus

Based on the live image retrieved from the IP camera, you can adjust the field

of view and focus.

► To adjust the zoom and focus

1. Connect the Video Out to a CCTV test monitor.

2. While viewing the image, loosen the zoom and focus controllers.

3. Adjust the zoom factor and focus range.

Note

The lens setup will vary depending on the manufacturer.

4. Tighten the zoom and focus controller.

Powering with a 12VDC Power Supply

Adjusting the Back Focus

Back Focus refers to the distance from the rear lens element to the camera

focal plane. In most cases, it is required to adjust back focus only when the

camera’s lens cannot hold focus throughout its zoom range.

► To adjust the back focus

1. Set the camera on a stable mount, with the test chart or object at least 75

feet (23 meters) away (or as far as possible).

2. Make sure the iris is wide open. Therefore, it is advised to keep the

environment in low light condition.

3. Adjust the focus to infinite far (∞).

4. Turn the zoom to the extreme telephoto position, and then focus on the

subject.

5. Set the zoom to wide-angle position.

6. Loosen the back focus ring’s retaining screw with the supplied adjuster, and

adjust the back focus ring for sharp picture.

7. Repeat steps 3 ~ 6 until focus can stay the same throughout the zoom

range.

8. Tighten the back focus ring’s retaining screw to fix the ring.

Chapter 1: Nextiva V4320Series Overview

Once you have connected the IP camera to the network, you can begin

configuring the IP camera to ensure that it can communicate with the attached

devices and with a video management software over the network.

The following topics are discussed:

IP Address Configuration 21

Setting a Static IPAddress 21

Accessing the IP Camera Home Page 23

Viewing Live Video 23

Configuring the General Settings 24

Setting Video Formats 25

Setting Video Compression 26

Setting the Video OCX Protocol 26

Setting Video Frame Rate 27

Setting the Video Mask 27

Setting Audio 28

Chapter

2

Chapter 2: Configuration

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Verint nextiva V4320 series User manual

Verint nextiva V4320 series User manual

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