About Us:
Whether in your pocket, home or car, it's likely RAOYI is with you every step of the way. It's a
responsibility we don't take lightly. That's why we are always at the cusp of innovation, pushing
the boundaries of technology to make what you thought was once impossible, possible.
QA:
1. Why the actual capacity of drives received is lower than the advertised?
1) The Flash memory vendors are using decimal arithmetic: 1MB = 1000KB, 1G = 1000MB
calculated,and the operating system of computer using binary arithmetic:1MB =1024KB,1GB =
1024MB ;
2) some hided software to enhance performance of the flash drive usb 3.0 with lcd display
screen.so there are some differences between display capacity and nominal capacity of flash
memory products.for example :2G is about 1.9GB ;4G is about 3.8GB.
2. Why the product can transfer small files but not video
FAT32 is the de-facto standard. Individual files on a FAT32 drive cannot exceed 4 GB size limit. If
you need to store larger files, please format to exFAT. It is similar to the FAT32 files system but
does not have the limits of the FAT32 file system, i.e.; it allows users to store files much larger
than the 4 GB allowed by FAT32.
3. How to restore the capacity of the drive
You can Download the PDF file （Installation Manual）on the product detailed page. Detailed
graphics will tell you how to operate.
4. Can the drive be customized with logo?
Of course, any order larger than 20pcs can contact us to customize the logo. You can choose to
use screen printing or laser engraved. Customization fees vary according to your order quantity.
Contact us with your logo image, we will give you the best price.
Contact Us
Via Email: raoyiyi2000@163.com
Via Amazon.com: https://tinyurl.com/messageRAOYI
Customer Service Time:
We provide you with 24/7 online customer support. All your letters will be answered as soon as
possible within 12 hours.
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