Sierra Wireless airlink es440 User manual

ALEOS 4.4.0

Software Configuration

User Guide for AirLink ES440

4116360

Rev 1

Preface

Rev 1 Nov.14 3

Important

Notice

Due to the nature of wireless communications, transmission and reception of data

can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be

totally lost. Although significant delays or losses of data are rare when wireless

devices such as the Sierra Wireless modem are used in a normal manner with a

well-constructed network, the Sierra Wireless modem should not be used in

situations where failure to transmit or receive data could result in damage of any

kind to the user or any other party, including but not limited to personal injury,

death, or loss of property. Sierra Wireless accepts no responsibility for damages

of any kind resulting from delays or errors in data transmitted or received using

the Sierra Wireless modem, or for failure of the Sierra Wireless modem to

transmit or receive such data.

Safety and

Hazards

Do not operate the Sierra Wireless modem in areas where blasting is in progress,

where explosive atmospheres may be present, near medical equipment, near life

support equipment, or any equipment which may be susceptible to any form of

radio interference. In such areas, the Sierra Wireless modem MUST BE

POWERED OFF. The Sierra Wireless modem can transmit signals that could

interfere with this equipment.

Note: Some airlines may permit the use of cellular phones while the aircraft is on the

ground and the door is open. Sierra Wireless modems may be used at this time.

The driver or operator of any vehicle should not operate the Sierra Wireless

modem while in control of a vehicle. Doing so will detract from the driver or

operator's control and operation of that vehicle. In some states and provinces,

operating such communications devices while in control of a vehicle is an offence.

Limitation of

Liability

The information in this manual is subject to change without notice and does not

represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND

ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL

DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,

PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,

LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE

ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS

PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE

FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its

affiliates aggregate liability arising under or in connection with the Sierra Wireless

product, regardless of the number of events, occurrences, or claims giving rise to

liability, be in excess of the price paid by the purchaser for the Sierra Wireless

product.

ALEOS 4.4.0 Software Configuration User Guide

4 4116359

Patents This product may contain technology developed by or for Sierra Wireless Inc. This

product includes technology licensed from QUALCOMM

®

. This product is

manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more

patents licensed from InterDigital Group and MMP Portfolio Licensing.

Trademarks Sierra Wireless

®

, AirPrime

®

, AirLink

®

, AirVantage

®

and the Sierra Wireless logo

are registered trademarks of Sierra Wireless.

Windows

®

and Windows Vista

®

are registered trademarks of Microsoft

Corporation.

Macintosh

®

and Mac OS X

®

are registered trademarks of Apple Inc., registered in

the U.S. and other countries.

QUALCOMM

®

is a registered trademark of QUALCOMM Incorporated. Used

under license.

Other trademarks are the property of their respective owners.

Contact

Information

International Contact Information

Please contact your AirLink Reseller for technical support.

Sierra Wireless Headquarters Contact Information

Consult our website for up-to-date product descriptions, documentation,

application notes, firmware upgrades, troubleshooting tips, and press releases:

www.sierrawireless.com

AirLink Sales

[email protected]

AirLink Support

[email protected]m

AirLink RMA Repairs

[email protected]

AirLink Online Support

Knowledgebase

www.sierrawireless.com/Support/SupportCenter

AirLink Software

Downloads

www.sierrawireless.com/Support/Downloads

Corporate Web Site

www.sierrawireless.com

Postal Address: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Rev 1 Nov.14 5

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Sierra Wireless AirLink Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

About Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Tools and Reference Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Configuring your AirLink Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Saving a Custom Configuration as a Template . . . . . . . . . . . . . . . . . . . . . . 18

Applying a Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Sierra Wireless Example Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

SSH PAD Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Update the ALEOS Software and Radio Module Firmware . . . . . . . . . . . . . 34

Step 1—Planning Your Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Step 2—Update the ALEOS Software and Radio Module Firmware . . . .35

Updating Only the Radio Module Firmware . . . . . . . . . . . . . . . . . . . . . . .40

Enterprise LAN Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Configuring Your Device for use in a PCI Compliant System . . . . . . . . . . . 42

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

WAN/Cellular . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

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Serial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

WAN/Cellular Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

SIM PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Enable the SIM PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Change the SIM PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Disable the SIM PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Unblocking a SIM PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Backup APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Bandwidth Throttle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Reliable Static Routing (RSR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Dynamic Mobile Network Routing (DMNR) . . . . . . . . . . . . . . . . . . . . . . . . . 90

LAN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Private and Public Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

DHCP/Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Ethernet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Installing the USB Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Host Port Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Global DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

PPPOE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Configure the AirLink Device to Support PPPoE . . . . . . . . . . . . . . . . . . 116

Configuring a PPPoE Connection in Windows 7 . . . . . . . . . . . . . . . . . . 117

VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

VRRP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Host Interface Watchdog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

VPN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

IPsec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Contents

Rev 1 Nov.14 7

Split Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

VPN 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

IPsec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

SSL Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

VPN 2 to VPN 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Security Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Solicited vs. Unsolicited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Port Filtering—Inbound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Port Filtering — Outbound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Trusted IPs—Inbound (Friends) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Trusted IPs—Outbound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

MAC Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Services Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

AVMS (AirVantage Management Service). . . . . . . . . . . . . . . . . . . . . . . . . 153

ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Understanding Domain Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Dynamic Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

SMS Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Sending SMS Commands to an AirLink Device . . . . . . . . . . . . . . . . . . .163

SMS Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Password Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Control Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Gateway Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Control and Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

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SMS Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Inbound SMS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Trusted Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

SMS Password Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

SMS > Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

SMSM2M . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Telnet/SSH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Email (SMTP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Management (SNMP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Time (SNTP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

LDAP Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

RADIUS Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

TACACS+ Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Device Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Events Reporting Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Additional Behavior and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Configuring Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Action Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Report Data Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Event Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Serial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Reverse Telnet/SSH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

TCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

UDP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

PPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Contents

Rev 1 Nov.14 9

Configuring IP to Serial with Auto Answer and Serial to IP . . . . . . . . . . . . 220

LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Applications Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

ALEOS Application Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

I/O Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

AirLink ES440 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Digital inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Relay outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

Current State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Pulse Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Radio Passthru. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Windows Dial-up Networking (DUN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Installing a Device Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Creating a Dial-Up Networking (PPP) Connection. . . . . . . . . . . . . . . . . . . 257

SNMP: Simple Network Management Protocol. . . . . . . . . . . . . . . . . . . . . . 267

Management Information Base (MIB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

SNMP Traps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Sierra Wireless MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

AT Command Set Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

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Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Device Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

WAN/Cellular. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Serial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Standard (Hayes) commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Admin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

SMS Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

SMS Command format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

List of SMS Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

Contents

Rev 1 Nov.14 11

Q & A and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

ACEmanager Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .339

Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .339

LAN Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .339

Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .340

ALEOS Application Framework (ALEOS AF) . . . . . . . . . . . . . . . . . . . .340

SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .340

VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341

Poor Wireless Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . .342

Connection not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .343

Updating the ALEOS Software and Radio Module Firmware . . . . . . . .343

AirVantage Management Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346

LTE Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .347

SIM Card is Blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .349

Remote connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .349

Radio Band Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .349

Reliable Static Routing (RSR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350

Inbound Ports Used by ALEOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350

Event Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .351

TCP/IP and UDP/IP Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .351

Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353

Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

ALEOS 4.4.0 Configuration User Guide for AirLink ES440

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Rev 1 Nov.14 13

1

1: Introduction

Overview

ACEmanager™ is the free, web-based utility used to manage and

configure the AirLink

®

device. It is a web application integrated in the

ALEOS™ software that runs on the AirLink device. AirLink

Embedded Operating System (ALEOS) is purpose-built to maintain a

wireless connection and to configure the gateway to the needs of the

system. ACEmanager provides comprehensive configuration,

monitoring, and control functionality to all AirLink gateways and

routers.

ACEmanager enables you to:

• Login and configure device parameters

• Adjust network settings

• Change security settings

• Update events reporting and control outputs

• Update ALEOS software and radio module firmware

• Copy configuration settings to other AirLink devices

Since ACEmanager can be accessed remotely over-the-air as well as

locally, the many features of ALEOS can be managed from any

location.

An ALEOS configuration template can be created using

ACEmanager, after a single device is configured and installed, to

program other AirLink gateways with the same configuration values.

This enables quick, accurate deployment of large pools of devices.

Sierra Wireless AirLink Products

ACEmanager is intended to be used with the following products with

ALEOS:

• AirLink GX Series

• AirLink LS300

• AirLink ES440

Choosing the right product for your needs

AirLink ES440 AirLink GX Series AirLink LS300

Target Enterprise

(office, remote store,

point-of-sale, etc.)

Mobile and Industrial

(police, fire, fleets and oil,

gas, rail, remote access)

Industrial

(oil and gas utilities, remote

solar panels)

Location No GPS GPS GPS

ALEOS 4.4.0 Software Configuration User Guide

14 4116359

For more information on specific AirLink products, refer to the hardware user

guide, available from www.sierrawireless.com/en/Support/Downloads.aspx.

About Documentation

Each chapter in the ALEOS Configuration User Guide describes a section (a tab

in the user interface) of ACEmanager.

Chapters in this user guide explain:

• Parameter descriptions in ACEmanager

• Relevant configuration details

• User scenarios for certain sections in the guide.

This User Guide is kept up to date and provided as a PDF (Portable Document

Format) file on the Sierra Wireless support website.

Ingress Protection n/a IP64 n/a

Hazardous

Location

n/a Class 1 Div.2 Class Div. 2

Operating

Temperature

-20° to 60°C -30° to +70°C -30° to +70°C

Shock and

Vibration

1 m drop test, non-

operational

Military Standard 810 Military Standard 810

Serial Features Serial port: Reverse

Telnet for OOBM

Serial Byte protocol support

(DNP3, Modbus, BSAP, DF1

[Allen-Bradley])

Serial Byte protocol support

DNP3, Modbus, BSAP, DF1

[Allen-Bradley])

Power AC power only

(9–36VDC)

AC and DC power (9–

36VDC)

AC and DC power

Input/Output No optional I/O Optional I/O Limited I/O

Events Reporting SNMP Trap events

only

Full Events Reporting,

SMS Events Reporting

Full Events Reporting,

SMS Events Reporting

Warranty 3 Year Warranty 5 Year Warranty 3 Year Warranty

AirLink ES440 AirLink GX Series AirLink LS300

Introduction

Rev 1 Nov.14 15

Tools and Reference Documents

Document Description

AirLink Device User

Guide

This hardware document describes how to:

• Install the AirLink device hardware

• Connect the radio antennas

• Connect a notebook computer and other input/output (I/O) devices

• Interpret the LEDs and indicators on the AirLink device.

AVMS User Guide This document explains how to use AirVantage Management Service for the remote

management of Sierra Wireless AirLink devices.

ALEOS 4.4.0 Software Configuration User Guide

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Rev 1 Nov.14 17

2

2: Device Configuration

To access ACEmanager:

1. Insert the SIM card, if applicable. Refer to the AirLink device user

guide for details.

2. Power on the AirLink device.

3. Launch your browser and enter the IP address and port number

http://192.168.13.31:9191

ACEmanager is supported on the latest versions of Internet

Explorer

®

and Firefox

®

.

4. Log in:

· User Name: “user” (entered by default) or “viewer

Use the “user” login for configuring or monitoring your device.

Logging in as “viewer” only allows you to view the configuration

and connection state. You cannot make any configuration

changes.

· Default Password: 12345

Note: ACEmanager has a default session idle timeout of 15 minutes. If there

is no activity for the idle timeout period, you are redirected to the login

screen. To change the session idle timeout period, see ACEmanager

Session Idle Timeout (minutes) on page 156.

To prevent others from changing the AirLink device settings, you can

change the ACEmanager password (Chapter 13).

Figure 2-1: ACEmanager: Main Login screen

After your initial login to ACEmanager, you have the option of

displaying the device status parameters on subsequent login

screens.

5. In ACEmanager, go to Services > Device Status Screen.

6. In the Device Status on Login Screen field, select Enable. (For

details, see Device Status Screen on page 195.)

ALEOS 4.4.0 Software Configuration User Guide

18 4116359

Figure 2-2: ACEmanager: Main Login screen with Device Status

Toolbar

The buttons on the ACEmanager toolbar are:

• Software and Firmware: Updates the ALEOS software and the radio module

firmware

• Template:

· Download and save a configuration as a template

· Upload a saved template to apply settings

• Reboot: Reboots the device

• Refresh All: Refreshes all ACEmanager pages

Configuring your AirLink Device

There are three options for configuring the AirLink device:

• Use your browser-based ACEmanager (as detailed in this guide); or

• Use a terminal emulator application (e.g., Tera Term, PuTTY, etc.) to enter AT

commands for many of the configuration options.

• Use the cloud-based AirVantage Management Service application (see

www.sierrawireless.com/productsandservices/AirVantage_M2M_Cloud.aspx

for more details.)

Saving a Custom Configuration as a

Template

If you have a device configured to match your requirements, you can use

ACEmanager to download and save that device’s configuration as a template and

then apply it to other Sierra Wireless AirLink devices.

To download and save a custom configuration as a template:

1. Connect a laptop to the device with the configuration you want to save as a

template.

2. In ACEmanager, click the Template button on the toolbar.

Device Configuration

Rev 1 Nov.14 19

Figure 2-3: ACEmanager: Template button

The following window appears:

Figure 2-4: ACEmanager: Template window

Use the bottom half of the window to download and save a template.

3. If desired, enter a Template Name. The file is saved using this name and a

.xml file extension. Spaces and special characters are not supported, and if

entered, are deleted from the file name.

If no Template name is entered, the file is saved as SWIApplyTemplate.xml.

4. Choose whether or not to:

· Include Passwords

When Include Passwords is selected, passwords configured in ACEma-

nager (such as the email password, the SMS ALEOS Command password,

the Serial PPP password, etc.) are shown in plain text in the template file.

When the template is uploaded to a device, the passwords are included

and replace any existing password configured on the device.

If Include Passwords is not selected, password fields are not included in the

template file, and existing passwords persist when the template is uploaded

to a device.

Note: The ACEmanager login password is not included when you select the Include

Passwords option.

· Include Device Info (selected by default)

When selected, the template file includes a “snap-shot” of the current

Status tab information with the current settings. This could be useful for

troubleshooting.

5. Click Download. The download status appears at the bottom of the window.

ALEOS 4.4.0 Software Configuration User Guide

20 4116359

Figure 2-5: Download template complete

Once the download is complete, the following window opens:

Figure 2-6: Open or Save the template file

6. In most cases, you will want to save the file to your computer for uploading to

other AirLink devices, but you also have the option to open the file.

· Select Save File and click OK—file is saved to your computer (by default to

the Downloads folder). If you entered a template name, the file is saved

using that name. Otherwise, it is saved under the default name,

SWIApplyTemplate.xml.

· Select Open and click OK—file opens in a text or XML editor as a human

readable file. Use this option if you selected Include Device Info when you

saved the file and want to view the device information (the text between the

<devicestatus> and </devicestatus> tags is the snap-shot of the Device

Info), or you want to compare this template with another template.

Warning: Do not attempt to change settings directly in the template file. Changing

settings in the template file could result in unexpected behavior in the AirLink device. Alter

the template only if you are specifically directed to do so by your distributor or Sierra

Wireless Technical Support.

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Sierra Wireless airlink es440 User manual

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