Cancel a fax ....................................................................................................................... 97
Delete faxes from memory ................................................................................................. 98
Use fax on a DSL, PBX, ISDN, or VoIP system ................................................................ 98
Send a fax .......................................................................................................................... 99
Receive a fax ................................................................................................................... 107
Solve fax problems ........................................................................................................................... 109
Fax error messages ........................................................................................................ 109
Fax memory is retained when there is a loss of power .................................................... 113
Fax logs and reports ........................................................................................................ 113
Change error correction and fax speed ........................................................................... 115
Problems sending faxes .................................................................................................. 116
Problems receiving faxes ................................................................................................. 117
Performance problems .................................................................................................... 120
11 Manage and maintain the product
Information pages ............................................................................................................................. 122
Use the HP Toolbox software ........................................................................................................... 123
View HP Toolbox ............................................................................................................. 123
Status ............................................................................................................................... 124
Fax ................................................................................................................................... 125
Shop for Supplies ............................................................................................................ 128
Other Links ...................................................................................................................... 128
Manage supplies .............................................................................................................................. 129
Check and order supplies ................................................................................................ 129
Replace supplies ............................................................................................................. 131
Clean the product ............................................................................................................ 132
Firmware updates ............................................................................................................ 133
12 Problem solve
Problem-solving checklist ................................................................................................................. 136
Restore the factory-set defaults ....................................................................................................... 137
Control-panel messages .................................................................................................................. 138
Alert and warning messages .......................................................................................... 138
Critical error messages .................................................................................................... 139
Control-panel display problems ........................................................................................................ 141
Clear jams ........................................................................................................................................ 141
Causes of jams ................................................................................................................ 141
Where to look for jams ..................................................................................................... 142
Clear jams from the ADF ................................................................................................. 142
Clear jams from the input-tray areas ............................................................................... 143
Clear jams from the output bin ......................................................................................... 145
Clear jams from the print-cartridge area .......................................................................... 146
Avoid repeated jams ....................................................................................................... 147
vi ENWW