Compaq AirLife 100 Frequently Asked Questions Manual

Brand: Compaq

Model: AirLife 100

Type: Frequently Asked Questions Manual

Compaq AirLife 100

Frequently Asked Questions

Tips & Tricks

Company, L.P.

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Hewlett–Packard Company shall not be

liable for technical or editorial errors or

omissions contained herein. The

information is provided “as is” without

warranty of any kind and is subject to

change without notice. The warranties for

Hewlett–Packard products are set forth in

the express limited warranty statements

accompanying such products. Nothing

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warranty.

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Company, L.P.

First Edition April 2010

Document Part Number: 617211-001

Table of contents

1. Frequently Asked Questions for Your Compaq AirLife 100

Applications

Audio, Video, and Sounds

Battery

Bluetooth

Connections

Messaging

RoadSync

Reset

Factory Restore

Product SKU/ID number

2. Tips & Tricks for Your Compaq AirLife 100

View a List of Recent Applications

Tips & Tricks for Sleep and Wake

Enhance Browser Performance

Working with Shortcuts

Efficiently Control Power Consumption from the Home Screen

1. Frequently Asked Questions for Your

Compaq AirLife 100

Applications

How can I store files on my AirLife?

You can store files on the internal memory of your AirLife or on an SD card. Files stored internally, on an

SD Card, or on a web storage site are accessible through the File Manager application. Files stored on a

PC can be copied to your AirLife using a micro USB cable or an SD card.

How do I copy files on a PC to my AirLife?

Using the micro USB cable:

1. Connect your AirLife to your PC using the USB cable.

2. On your AirLife, on the Home screen, press MENU on the keyboard, and then touch

Notifications. Touch USB connected, and then touch Mount.

3. On your PC, your AirLife's internal memory is now displayed as a removable drive. Copy files

from your PC to this removable drive.

If you have an SD card inserted into your AirLife, you will see an additional removable drive for

this as well. You can also copy files to this removable drive.

4. After you are done copying the files, on your AirLife, on the Home screen, press MENU on the

keyboard, touch Notifications, touch Turn off USB storage, and then touch Turn Off.

5. Unplug the USB cable from your AirLife and PC.

Using an SD card (up to 32 GB supported):

1. Insert an SD card into your PC, and then copy files to the SD card.

2. Remove the SD card from your PC, and then insert it into your AirLife.

3. On your AirLife, on the SD Card Inserted menu, touch Browse Files on SD Card.

4. To select the files you want to copy, touch the check box to the right of the file name. On the

keyboard, press MENU, and then touch Copy.

5. Browse to the location where you want to paste the files. On the keyboard, press MENU, and

then touch Paste.

How do I create a note?

The Note pad application allows you to type short notes, such as a grocery list or a memo, and you can

also email a note. After you create a note, you can go back and edit it as many times as needed.

1. Open the App Drawer, touch Note pad, and then touch New note.

2. To add a note title, on the keyboard, press MENU, and then touch Edit title. In the Note title

box, type a title, and then touch OK.

3. Type a note. When you are finished, on the keyboard, press MENU, and then touch Save note.

How do I print a photo from my AirLife?

You can print photos using the Photo application. You can use a compatible HP printer connected to a

Wi-Fi network. First, you must connect your AirLife to the Wi-Fi network, and then search for the

printer. See the steps below.

1. Open the App Drawer, and then touch Photo.

2. Touch a photo twice to open it in full screen mode.

3. On the keyboard, press MENU, touch More, and then touch Print.

4. Your AirLife searches for networked printers. Next, touch the printer you prefer to use, and then

touch Print.

NOTE: For a detailed list of compatible HP printers, see the Compaq AirLife 100 User Guide on the web.

To access the User Guide, follow these steps: open the App Drawer, and then touch Help & Support to

access the Compaq AirLife 100 product support page. Touch Manuals.

You can also access the Compaq AirLife 100 product support web page at www.compaq.com/support.

How do I view the contents of a ZIP file?

You can view the contents of a ZIP file using the File Manager application. Open File Manager, navigate

to the location of your ZIP file, and then touch the file to view the contents.

Why do some Web pages that use Flash fail to load or display appropriately on my AirLife?

Your AirLife supports FlashLite v3.1.7. Your AirLife uses FlashLite to display Web pages that use Flash

features. However, Web pages using advanced Flash features that are not supported by FlashLite, may

not load appropriately on your AirLife.

Will Microsoft® Windows Mobile® applications work on my AirLife?

Your Compaq AirLife 100 is powered by Android™. AirLife's operating system is not compatible with

Microsoft Windows Mobile applications. If you try to download a Windows Mobile application, this error

message will appear: “Error: No application was found to handle this file type.”

Additional information

For more information, check these documents at http://www.hp.com/support:

Compaq AirLife 100—Accessing and Managing Additional Applications

Compaq AirLife 100—Using eBuddy Messenger

Audio, Video, and Sounds

How do I watch downloaded videos on my Compaq AirLife 100?

Use the Photo application on your AirLife to watch downloaded videos. Follow the steps below:

1. Open the App Drawer, and then touch Photo.

2. Touch the Start menu .

3. On the Start window, touch the My Gallery button.

4. Scroll up and down to view the entire gallery.

5. Touch a video to play it.

How do I transfer iTunes playlists from my PC to my AirLife?

1. On your PC, download and install the Playlist Importer at:

http://roxiocentral.roxio.com/enu/offers/compaq-airlife/default.html.

NOTE: This is a Web site that is not maintained by HP and where the HP privacy policy does not

apply. This link is provided to you for convenience and does not serve as an endorsement by HP of

any information or contacts that you may find on this non-HP site.

2. Connect your AirLife to your PC using the USB cable.

3. On your AirLife, on the Home screen, press MENU on the keyboard, and then touch

Notifications.

4. Touch USB connected, and then touch Mount.

5. On your PC, open the Playlist Importer application, and then select the playlists you prefer to

add to your AirLife.

6. On your PC, in the Transfer To list, select the location where you want to transfer music files:

Internal Memory or SD Card, and then click Transfer.

7. After the transfer is complete, on your AirLife, press MENU on the keyboard, touch

Notifications, touch Turn off USB storage, and then touch Turn Off.

8. Unplug the USB cable from your AirLife and PC. To view the imported playlists on your AirLife,

open the App Drawer, and then touch Music.

NOTE: You can only transfer non-DRM protected music to your AirLife.

How do I access the Now Playing queue in Music?

If you have navigated away from the Now Playing queue while using Music, follow these steps to access

it again:

1. Open the App Drawer, and then touch Music.

2. In Music, touch the song title in the top center of the screen to return to the Now Playing queue.

TIP: Also, on any screen, press and hold the Home key on the keyboard, and then touch Music.

Battery

I am having trouble turning on my Compaq AirLife 100. What should I do?

If you have problems starting AirLife, perform the following checks:

Ensure the battery is fully charged. If the LED next to the power button on your AirLife is blinking

red, it indicates the battery has reached a critically low battery level. For best results, charge the

battery fully. The solid green LED indicates full battery charge.

Ensure the battery is correctly installed. Make sure that the connectors on the battery are

aligned with the housing pins in the battery compartment.

Ensure the battery connectors and housing pins are not damaged or dirty. If the battery

connectors appear to be soiled or the housing pins appear bent or damaged, contact your

dealer to get your unit repaired.

The battery may be completely discharged. Try charging your battery using the AC adapter. For

more information, follow the instructions for setting up your AirLife in the Setup Essentials Card

that came with your AirLife or in the User Guide on the web.

I have trouble charging my battery. What should I do?

If you have trouble charging your battery, perform the following checks:

Ensure your AirLife is correctly connected to AC power. Inspect the AC power connector port on

the AirLife to ensure that the cable is securely inserted. Similarly, inspect the power connector

on the AC adapter to ensure the cable is securely inserted. Connect the AC adapter to AC power

to ensure it can charge.

Check the LED next to the power button on your AirLife. If the battery is low and the AirLife is

being charged, the LED is solid amber.

LED COLOR

STATUS

Solid green

The battery is fully charged and the AC adapter is

plugged in.

Solid amber

The battery is charging and the AC adapter is

plugged in.

Slow blinking red

The battery is low.

Fast blinking red

Battery error.

How do I extend the battery life of my AirLife?

The battery life depends on the features and applications that you are using. The battery will discharge

faster if multiple programs and applications are running simultaneously.

To conserve the battery power of your AirLife, follow these steps:

Turn off Bluetooth while not in use. Press MENU on the keyboard, touch Settings, touch

Wireless controls, and then clear the Bluetooth check box.

Turn off Wi-Fi while not in use. Press MENU on the keyboard, touch Settings, touch Wireless

controls, and then clear the Wi-Fi check box.

Adjust the sync schedule in RoadSync Mail. Open the App Drawer, and then touch RoadSync

Mail. On the keyboard, press MENU, touch More, and then touch Settings. On the RoadSync by

DataViz screen, touch Settings, and then touch Sync Schedule. Adjust the sync schedule to

receive email less often.

Disable GPS while not in use. On the keyboard, press MENU, touch Settings, touch Location, and

then clear the Enable GPS Satellites check box.

Disable all sounds. Set your AirLife to Silent or Mute mode. You can also lower the Notification

volume of your AirLife. On the Home screen, press MENU on the keyboard, and then touch

Settings. On the Settings screen, touch Sound & display.

Adjust the display settings. Adjust the screen timeout and backlight settings to reduce the

amount of time your screen is on. To enable automatic brightness on your AirLife, on the Home

screen, press MENU on the keyboard, and then touch Settings. On the Settings screen, touch

Sound & display.

Adjust the eBuddy application settings. Open the App Drawer, and then touch eBuddy. Log in to

eBuddy. On the keyboard, press MENU, and then touch Settings. Scroll down to General

settings, and then select the Extend battery life check box. You may have a delay in receiving

instant messages while eBuddy is not open.

Will the battery performance decrease with time and use?

As with all batteries, the maximum capacity of this battery will decrease with time and use. Loss of

battery capacity will vary depending on the product configuration and usage, including but not limited

to: product model, applications running, power management settings, and product features. The battery

warranty does not cover natural deterioration of the battery capacity. The battery of your AirLife is only

warranted from defects in materials or workmanship resulting in failure. To determine if your battery

has had a warranted failure, you may be required to run an HP diagnostic.

How do I purchase a spare battery?

Go to http://www.hp.com.

Additional information

For more information, check these documents at http://www.hp.com/support:

Compaq AirLife 100—Power Saving Tips

Bluetooth

How do I turn Bluetooth on or off?

1. On the keyboard, press MENU, and then touch Settings.

2. Touch Wireless controls, and then clear or select the Bluetooth check box.

NOTE: To conserve battery power, turn off Bluetooth when not in use.

What Bluetooth devices and profiles does my AirLife support?

Your AirLife supports, but is not limited to the Generic Access Profile (GAP), Advanced Audio Distribution

Profile (A2DP), Audio/Video Remote Control Profile (AVRCP), Enhanced Data Rate (EDR), and various

Bluetooth (BT) stereo headsets.

Additional information

For more information, check these documents at http://www.hp.com/support:

Compaq AirLife 100—Bluetooth Stereo Headset and Storage Cards Compatibility Matrix

Compaq AirLife 100–Setting up Bluetooth

Connections

I have trouble connecting to the Internet. What should I do?

If you have trouble connecting to the Internet, perform the following checks:

If your AirLife is set to Airplane mode, the Wi-Fi and cellular network connections are disabled.

To disable Airplane mode, press MENU on the keyboard, touch Settings, touch Wireless

controls, and then clear the Airplane mode check box. Next, make sure that Wi-Fi is enabled or

that you have a cellular network connection.

NOTE: When the Airplane mode is enabled, you can't enable or disable the settings in the

Wireless controls screen. Before changing any settings in the Wireless controls screen, you

must disable Airplane mode.

Make sure you have strong network reception. If you are inside a building, move towards a

place where you have better signal reception.

Why does my AirLife sometimes disconnect from the Internet, messaging service, or email?

This could be a result of poor signal strength. If you have this problem, check the following:

Ensure you have good network reception. If the cellular network signal strength indicator on

your AirLife only shows one or two bars, then you are more likely to experience frequent

disconnects. If you are indoors, try moving closer to the exterior of the building because some

concrete buildings can significantly reduce cellular signal strength. If you work around a lot of

electronic equipment, try moving away from it, especially if that equipment also produces radio

signals.

Contact your mobile operator to ensure the following:

o The network has been correctly set up.

o You have the correct services enabled for your account.

o Your mobile operator is not suffering network outages or performing network

maintenance in your area.

How do I switch from the cellular network to a Wi-Fi network on my AirLife?

1. On the Home screen, press MENU on the keyboard, touch Settings, and then touch Wireless

controls.

2. On the Wireless controls screen, select the Wi-Fi check box.

3. To view a list of available Wi-Fi networks, touch Wireless settings.

Which factors degrade the GPS signal and affect accuracy?

You are indoors, underwater, or underground.

You are surrounded by tall buildings or cliffs.

You are inside a car with thermally shielded glass.

Why can’t I access email using the browser?

Some email Web sites use advanced Flash features or other applications to provide instant messaging

and other services in addition to email. The browser on your AirLife may not support these advanced

Flash features. If the email Web site supports an HTML service (sometimes called a simplified email site

or a site for slower connections) you should try using this feature. Also, you can add the email account

to the Email application on your AirLife.

Can I upload pictures to social media Web sites?

Your AirLife will allow you to upload your pictures to many of your favorite social media sites. To upload

pictures, follow the steps below.

1. Open the App Drawer, and then touch Photo.

2. In the Media Gallery, on the keyboard, press MENU, touch Select, and then touch a picture. To

select all the pictures, touch Select All.

3. Touch Share. On the Choose an upload service menu, touch an option.

4. Log in to the Web site, and then upload the picture.

How do I return to my browser Home page?

Press MENU on the keyboard, touch Exit, and then reopen the browser. Or, you can add the Home page

to your Bookmark list. In the Browser, open your Home page, and then touch . In the Bookmark

window, if you prefer to change the bookmark name, type a new bookmark name in the Name box.

How do I view the mobile or desktop version of a Web site?

Open the App Drawer, and then touch Browser. On the keyboard, press MENU, touch More, and then

touch Settings. Scroll to the Advanced settings section, and then touch User agent. On the User agent

menu, touch Default, Desktop, or Mobile. If Web pages do not display correctly, touch the Default

option.

Additional information

For more information, check these documents at http://www.hp.com/support:

Compaq AirLife 100—Connecting to and Browsing the Internet

Compaq AirLife 100—Working with Data Connections

Compaq AirLife 100—Using and Troubleshooting the Wi-Fi Feature

Compaq AirLife 100–Using the Photos and Videos feature

Messaging

I cannot send a text or multimedia message with my Compaq AirLife 100. What should I do?

If you have a problem sending a text or multimedia message, perform the following checks:

You should have at least 1.5 MB to 2 MB of free memory space on your AirLife so it operates

efficiently. To check the free memory space, on the Home screen, press MENU on the keyboard,

and then touch Settings. Touch SD card & storage, and then under Internal storage, look at the

available space.

Ensure you have good network reception. If the cellular network signal strength indicator on

your AirLife shows only one or two bars, then you are more likely to experience frequent

disconnects. If you are indoors, try moving closer to the exterior of the building because some

concrete buildings can significantly reduce the cellular signal strength. If you work around a lot

of electronic equipment, try moving away from it, especially if that equipment also produces

radio signals. Your AirLife will automatically download text or multimedia messages once you

have returned to an area with good coverage.

Verify your data plan with your mobile operator and make sure that the network has been set

up correctly.

Is there a character limit for text messages?

Text messages are limited to 160 characters. When you are close to the limit, the character counter is

displayed in the top right corner of the Type to compose box. The counter shows the number of

characters remaining before you reach the limit. When the message exceeds the character limit, a new

message is automatically created. The text message appears as a single text message to you and is sent

as multiple messages to the recipient.

What is the size limit for a multimedia message?

The size limit for a multimedia message is 500 kilobytes.

What is the attachment limit for multimedia messages?

You can attach one item per message.

How do I delete contacts from eBuddy?

1. Open the App Drawer, and then touch eBuddy.

2. Log in using your eBuddy ID and password.

3. Touch the Buddies tab, and then long touch an IM contact.

4. Touch Delete.

Why are my instant messages delayed until I open eBuddy?

The eBuddy application has a feature that extends the battery life of your AirLife. If this option is

enabled, the instant messages can be delayed up to 15 minutes. To disable this option, follow these

steps:

1. Open the App Drawer, and then touch eBuddy.

2. On the keyboard, press MENU, and then touch Settings.

3. Clear the Extend battery life check box.

I can't log in to eBuddy using my Yahoo! email address. What should I do?

When you add your Yahoo! account to eBuddy, you need to sign in with the first part of your email

address. If your email address is YourEmail@yahoo.es, type YourEmail only, do not type @yahoo.es.

Additional information

For more information, check these documents at http://www.hp.com/support:

Compaq AirLife 100—Sending and Receiving Text and Multimedia Messages

RoadSync

My Compaq AirLife 100 will not synchronize with my corporate email or calendar. What should

I do?

The RoadSync Mail application allows you to sync your AirLife with your corporate email and calendar

that use Microsoft Exchange Server. You will need to confirm with your employer’s IT administrator if

your email account uses Exchange Server. When you set up your email account, RoadSync will try to

determine the appropriate settings automatically. If RoadSync cannot automatically set up your

corporate email account, then you can manually set it up. To manually set up your email account,

contact your corporate IT administrator to find out your username, password, Exchange Server address,

domain, and whether to use SSL.

How do I add an attachment to a RoadSync email message?

To add an attachment, create a new message, touch , touch File Manager, browse to the file, and

then select it.

Can I synchronize tasks or create tasks in RoadSync?

RoadSync does not support synchronizing or creating tasks.

Can I create categories for meetings and appointments?

RoadSync does not support creating categories for meetings or appointments.

Can I access a Global Address List or Corporate Address Book?

Yes. Follow these steps to access your company's Global Address List:

1. In RoadSync, create a new email message.

2. To the right of the To box, touch the plus sign (+), and then touch Global Address List.

3. In the Enter search string box, type a full or partial name or email address, and then touch

Search.

4. In the search results list, select a contact. On the keyboard, press MENU, and then touch Done.

Or, to add the contact to your contact list, touch the contact, and then touch Add to Contacts.

Can I respond to a meeting request?

Your AirLife does not support the following meeting request responses: Accept, Reject, Tentative, or

Propose new time.

Additional information

For more information, check these documents at http://www.hp.com/support:

Compaq AirLife 100—Setting Up Email Accounts & Sending and Receiving Emails

Compaq AirLife 100—Using RoadSync

Reset

My AirLife is not responding. What should I do?

You can reset your AirLife. To perform a reset, remove and reinsert the battery.

CAUTION: Information that has not been saved before you perform a reset will be lost.

Additional information

For more information, check these documents at http://www.hp.com/support:

Compaq AirLife 100—Resetting the device

Factory Restore

I need to restore my Compaq AirLife 100 to the factory default settings. What should I do?

CAUTION: If you perform a factory restore, all the data and downloaded applications stored on your

AirLife is deleted.

A factory restore clears all the user-installed settings, programs, and data, and restores your AirLife to

the factory settings. Be sure to save any important data to an external data device, such as an SD card or

a PC before performing a factory data reset as all your data and applications you purchased will be

erased.

1. On the Home screen, press MENU on the keyboard, touch Settings, and then touch SD card &

storage.

2. Under the Application storage section, touch Factory data reset. Follow the onscreen

instructions.

Your AirLife restarts and turns on. If the factory restore is successful, the Compaq logo appears,

and then the Get Started Assistant will appear.

NOTE: You can also perform a factory restore if your AirLife is off. On the keyboard, press and hold

the Home key, and then press the power button. Continue holding the Home key while your

AirLife powers up until an exclamation point appears on the screen. Next, on the keyboard, press

Alt and W.

Product SKU/ID number

How do I locate my AirLife product ID or SKU number?

On the keyboard, press MENU, touch Settings, touch About device, and then touch System

information. The Product ID or SKU number is displayed under Product SKU.

Remove the battery and locate the service tag on the back of your AirLife.

CAUTION: Data that has not been saved before you remove the battery will be lost.

Additional information

For more information, check these documents at http://www.hp.com/support:

Compaq AirLife 100—Accessing hardware and system information

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Compaq AirLife 100 Frequently Asked Questions Manual

Compaq AirLife 100 Frequently Asked Questions Manual

Compaq AirLife 100 Frequently Asked Questions Manual

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