Polycom VVX 410 Using Manual

Category
IP phones
Type
Using Manual

Polycom VVX 410 is a versatile communications tool that empowers seamless communication and collaboration. With its intuitive interface and feature-rich capabilities, you can effortlessly make and receive calls, transfer them to colleagues, or even set up conference calls with multiple participants. Whether you're working from home, the office, or on the go, the VVX 410 adapts to your needs, providing a reliable and efficient communication experience.

Polycom VVX 410 is a versatile communications tool that empowers seamless communication and collaboration. With its intuitive interface and feature-rich capabilities, you can effortlessly make and receive calls, transfer them to colleagues, or even set up conference calls with multiple participants. Whether you're working from home, the office, or on the go, the VVX 410 adapts to your needs, providing a reliable and efficient communication experience.

UsingyourPolycom410Handset

Toplaceacall:
LiftthehandsetanddialthenumberOR
 Pressthespeakerbutton(ifusingspeakerphone),anddialthenumberOR
 Presstheheadsetbutton(ifusingaheadset)anddialthenumberOR
 PresstheNewCallsoftkeyanddialthenumber
Toansweracall:
 LiftthehandsetOR
 Pressthespeakerbutton(ifusingspeakerphone )OR
 Presstheheadsetbutton(ifusingaheadset)OR
 PresstheAnswersoftkey
Tosendacalltovoicemailwithoutanswering:
 Whenacallisringing,presstheRejectsoftkey
Toendacall:
 HangupthehandsetOR
 PresstheEndCallsoftkey
TransferaCall
Whentransferringacall,youcanuseeitherthewarmorblindtransfermethod. During a warm(or
supervised) transfer, you announce the call to the recipient and share any pertinent information.
Duringablind(orunsupervised)transfer,yousendthecalltotherecipientwithoutannouncingthe
callorcaller.Toperformawarmtransfer,completethefollowinginstructions:
Step1 While on a call, press the Transfersoft key. The caller will be placed onhold, and youwill
receiveanewdialtone.
Step2 Dialthenumberorextensiontowhich youaretransferringthecall.
Step3 Waituntilthe otherpartyanswers,announcethe call, andthenpress the Transfersoftkey
againtoconnectthecall.
Toperformablindtransfercompletethefollowinginstructions: 
Step1 While on a call, press the Transfersoft key. The caller will be placed onhold, and youwill
receiveanewdialtone.
Step2 PresstheBlindsoftkey.
Step3 Dial the number or extension to which you are transferring the call. Once the systemdials
thenumber,theblindtransferiscomplete.
NOTE: If you misdial the destination number/extension, you can press the cancel soft key to end
your transfer. This will reconnect you with the caller, at which point you can start the transfer
processoveragain.
NOTE: Due to the ten second dialling rulethe incorrect number will automatically be dialled if you
don’tclearitoutintime.Ifthishappensduringawarmtransfer,pressthecancelsoftkeyandstart
thetransferprocessover.
TransferaCallDirectlytoVoic email
Step1 PresstheTransfersoftkey.
Step2 Dial*55plustheextension.Thesystemwillannouncethetransfer.
CallHold
Placeacallonholdandansweritlater.
Step1 PresstheHoldsoftkeytoputacallonhold.
Step2 PresstheResumesoftkeyORthedesiredlineonthedisplayscreentoresumea call.
NOTE:Ifyouhavemorethanonecallonholdfora specificline,youmayusethenavigationwheelto
selectthedesiredlinefromthelistofcallsonholdbeforepressingtheResumesoftkey.
CallPark
Use Call Park to put a call on hold and then allow another user to pick up and continue the
conversationonanotherphoneusingCallParkRetrieve.
Toparkacall:
Step1 PresstheTransfersoftkey.
Step2 Dial*68.
Step3 Enter the extension where you want to park the call or press # to park it at your own
extension,andthenhangup.
Toretrieveaparkedcall:
Step1 PresstheNewCallsoftkeyanddial*88.
Step2 Enter the extension where the call is parked or press # to retrieve it from your own
extension.
NWayConferencing
Jointhreeormoreparties(max15,includingyourself)inaninstantconferencecall.
TouseNwayConferencing:
Step1 Whileonanactivecall,presstheMoresoftkeyfollowedbytheConferencesoftkey
Step2 Dialthenumberofthenextpartyyouwanttojointhecall.
Step3 When the party answers, press the More soft key followed by the Conference soft key to
createa3wayconferencecall.Whensuccessful,allpartiescantalktoeachother.
Step4 Repeatsteps1through3foreachadditionalpartyyouwanttoaddtothecall.
Step5 Hang up the handset or press the End Call soft key to end your conference and drop all
participants.
TemporarilyForwardCallstoAnotherNumber
Step1 Dial*72fromyourphone.
Step2 Enterthephonenumbertoforwardto.Whenthesystemannounces,“YourCallForwarding
Alwaysservicehasbeenactivatedsuccessfully,”hangup.
Step3 To deactivate Call Forwarding, dial *73 from your phone. When the system announces,
“YourCallForwardingAlwaysservicehasbeendeactivatedsuccessfully,”hangup.
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Polycom VVX 410 Using Manual

Category
IP phones
Type
Using Manual

Polycom VVX 410 is a versatile communications tool that empowers seamless communication and collaboration. With its intuitive interface and feature-rich capabilities, you can effortlessly make and receive calls, transfer them to colleagues, or even set up conference calls with multiple participants. Whether you're working from home, the office, or on the go, the VVX 410 adapts to your needs, providing a reliable and efficient communication experience.

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