Polycom VVX 410 Using Manual

Brand: Polycom

Model: VVX 410

Category: IP phones

Type: Using Manual

Polycom VVX 410 is a versatile communications tool that empowers seamless communication and collaboration. With its intuitive interface and feature-rich capabilities, you can effortlessly make and receive calls, transfer them to colleagues, or even set up conference calls with multiple participants. Whether you're working from home, the office, or on the go, the VVX 410 adapts to your needs, providing a reliable and efficient communication experience.

UsingyourPolycom410Handset

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Toplaceacall:

• LiftthehandsetanddialthenumberOR

• Pressthespeakerbutton(ifusingspeakerphone),anddialthenumberOR

• Presstheheadsetbutton(ifusingaheadset)anddialthenumberOR

• PresstheNewCallsoftkeyanddialthenumber

Toansweracall:

• LiftthehandsetOR

• Pressthespeakerbutton(ifusingspeakerphone )OR

• Presstheheadsetbutton(ifusingaheadset)OR

• PresstheAnswersoftkey

Tosendacalltovoicemailwithoutanswering:

• Whenacallisringing,presstheRejectsoftkey

Toendacall:

• HangupthehandsetOR

• PresstheEndCallsoftkey

TransferaCall

Whentransferringacall,youcanuseeitherthewarmorblindtransfermethod. During a  warm(or

supervised) transfer, you announce the call to the recipient and share any pertinent information.

Duringablind(orunsupervised)transfer,yousendthecalltotherecipientwithoutannouncingthe

callorcaller.Toperformawarmtransfer,completethefollowinginstructions:

Step1 While on a call, press the Transfersoft key. The caller will be placed onhold, and youwill

receiveanewdialtone.

Step2 Dialthenumberorextensiontowhich youaretransferringthecall.

Step3 Waituntilthe otherpartyanswers,announcethe call, andthenpress the Transfersoftkey

againtoconnectthecall.

Toperformablindtransfercompletethefollowinginstructions: 

Step1 While on a call, press the Transfersoft key. The caller will be placed onhold, and youwill

receiveanewdialtone.

Step2 PresstheBlindsoftkey.

Step3 Dial the number or extension to which you are transferring the call. Once the systemdials

thenumber,theblindtransferiscomplete.

NOTE: If you misdial the destination  number/extension, you can press the cancel soft key to end

your transfer. This will reconnect you with the caller, at which point you can start the transfer

processoveragain.

NOTE: Due to the ten second dialling rulethe incorrect number will  automatically  be dialled if you

don’tclearitoutintime.Ifthishappensduringawarmtransfer,pressthecancelsoftkeyandstart

thetransferprocessover.

TransferaCallDirectlytoVoic email 

Step1 PresstheTransfersoftkey.

Step2 Dial*55plustheextension.Thesystemwillannouncethetransfer.

CallHold

Placeacallonholdandansweritlater.

Step1 PresstheHoldsoftkeytoputacallonhold.

Step2 PresstheResumesoftkeyORthedesiredlineonthedisplayscreentoresumea call.

NOTE:Ifyouhavemorethanonecallonholdfora specificline,youmayusethenavigationwheelto

selectthedesiredlinefromthelistofcallsonholdbeforepressingtheResumesoftkey.

CallPark

Use Call Park to put a call on hold and then allow another user to pick up and continue the 

conversationonanotherphoneusingCallParkRetrieve.

Toparkacall:

Step1 PresstheTransfersoftkey.

Step2 Dial*68.

Step3 Enter the extension where you want to park the call or press # to park it  at your own 

extension,andthenhangup.

Toretrieveaparkedcall:

Step1 PresstheNewCallsoftkeyanddial*88.

Step2 Enter the extension where the call is parked or press # to retrieve it from your own

extension.

N‐WayConferencing

Jointhreeormoreparties(max15,includingyourself)inaninstantconferencecall.

TouseN‐wayConferencing:

Step1 Whileonanactivecall,presstheMoresoftkeyfollowedbytheConferencesoftkey

Step2 Dialthenumberofthenextpartyyouwanttojointhecall.

Step3 When the party answers, press the More soft key followed by the Conference soft key to

createa3‐wayconferencecall.Whensuccessful,allpartiescantalktoeachother.

Step4 Repeatsteps1through3foreachadditionalpartyyouwanttoaddtothecall.

Step5 Hang up the handset or press the End Call soft key to end your conference and drop all

participants.

TemporarilyForwardCallstoAnotherNumber

Step1 Dial*72fromyourphone.

Step2 Enterthephonenumbertoforwardto.Whenthesystemannounces,“YourCallForwarding

Alwaysservicehasbeenactivatedsuccessfully,”hangup.

Step3 To deactivate Call Forwarding, dial *73 from your phone. When the system announces,

“YourCallForwardingAlwaysservicehasbeendeactivatedsuccessfully,”hangup.

Polycom VVX 410 Using Manual

Brand: Polycom

Model: VVX 410

Category: IP phones

Type: Using Manual

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Polycom VVX 410 Using Manual

Polycom VVX 410 Using Manual

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