Q&A
1
Q：
How to download the APP? What is the name of the APP? Why can't Idownload the app?
A:
The software name is 'Da Fit',
Method 1. Swipe the watch from top to bottom to find the settings, click in and slide until there is an APP download, c scan the QR
code.
Method 2. Find the APP QR code in the manual. Scan to download.
Method 3. Search for Da Fit in the mobile app store, click to download and install
2
Q：
Idon't know how to connect the mobile phone with the watch, please tell me the detailed steps
A:
1. First of all, you need to slide the watch from top to bottom, find the settings button, slide it to the end and there is download,
click in and use your phone to scan the QR code to download the application *Da Fit' APP.
2. Turn on the Bluetooth and location on your mobile phone, click on the Connect Watch button in the "Da Fit' APP a the corresponding
watch model to connect (the watch model can be found in the settings of the watch under the 'At button, click on it to see it)
3. After successful connection, slide the watch from top to bottom, you will see the small Bluetooth logo at the botton watch, which
means the connection is successful, after the bracelet is successfully connected, the bracelet data is sync APP
Note: Do not connect to the watch in the Bluetooth settings on your phone, if you are connected click to cancel the p otherwise it
will affect the connection of the watch in the app.lf you want to disconnect your phone from the watch, y to turn off the Bluetooth
on your phone and click on the reset button in the watch.
3
Q：
Is the watch compatible with watches such as iPhone, Samsung and Huawei?
A:
You can check the system version of your phone in the phone settings. Android systems over 5.0 and Apple systems c are compatible.
4
Q：
Q: After connecting the watch, the watch will make all the sounds on the phone, which is a bit noisy, how can I making sounds?
A:
If you only want the watch to make the sound of the call but not the sound of the music video, then you can go to th Bluetooth of
your mobile phone, click the setting button next to'l9M', and choose to turn off the media sound. If the : the video.music and call
you don* t want to make it from the watch, then you can turn on the Bluetooth of your phor the settings button next to I9M, choose
to turn off call audio and media music audio, or directly slide down from the 1 phone page, click on the current audio output device,
and select this machine. The sound will be emitted through the i phone, and will not affect the use of the watch
5
Q：
Functions such as heart rate, blood oxygen and blood pressure measurement do not work!
A:
Place the watch on your arm, wait for about 1 minute, the watch and mobile phone will display the value and change
Note!!! These data are for reference only, not as medical data
6
Q：
What should I do if the blood pressure and heart rate data deviate too much?
A:
Regarding this issue, since the product is not a medical device, there will indeed be deviations from the data measured actual medical
device. It is recommended that you buy professional medical equipment to monitor your health.
7
Q：
What to do if the watch is disconnected?
A:
Open the "Da Fit' APP, you can see the feedback in the personal center, then click in, swipe down to find the question watch/band
is o 代en disconnected', and then click in to find the corresponding model of your mobile phone, Just folk steps.
8
Q：
Why the watch consumes power fast?
A:
Because this watch has Bluetooth call function and music playback function, it consumes relatively fast power. If you c to use the
Bluetooth call function but only need weather, time heart rate and other functions, you can cancel the'l9M' the Bluetooth of your
mobile phone., So that the power consumption will not be so fast and will not affect the use of functions
9
Q：
why the screen display is malfunctioning?
A:
The watch screen will flicker and the screen will not respond sensitively. It may be that the inner screen is broken due t collision
during transportation or the product was not detected by QC. We are very sorry for the unpleasant shopping experience. If you find
this problem, you can contact us. We will send you a new watch as compensation or give you a refund. There is no need to send a broken
watch back.
10
Q：
Why is the pedometer not accurate?
A:
Wearable devices use advanced sensors in the industry to meet the needs of ordinary users for step counting. The folk scenarios may
cause differences in step count data:
1. For example, if your arm swings irregularly when you are standing again, you will miscount your steps when eating, I your teeth,
and so on. Therefore, the wearable device will have more steps than it actually is. 2. In our daily life, we ofte our arms or body.
If in some scenes, your shaking is regular and lasts a long time. Acceleration sensor data is similar tc so wearing devices may cause
errors. Think you are walking and will record the number of steps. 3. If only a few steps during step recording, and the walking action
is not sustained, the wearable device may not record, resulting in minimc deviation. 4. If the number of steps of the wearable device
increases suddenly, it may be because the app synchronize* exercise data to the wearable device to start. The switch to synchronize
exercise data to the wearable device is turned default. You can open the wearable app, enter the device interface, click the icon
of the wearable device, and turn off i for synchronizing exercise data to the wearable device. At this time, the wearable device will
display the actual exercise
11
Q：
The strap is too long, 1 don* t know how to shorten it!
A:
https://youtu. be/5GXm_6nCtFY, this link is a video telling how to adjust the strap. You can open the vic learn how to adjust, or go directly to the
jeweler to help you adjust it. The cost will be paid by us.
12
Q：
How to use the call function?
A:
After downloading the 'Da Fit' application, enter the program and connect the watch. After successful connection, en Bluetooth settings
in the phone, look for the 'I9M' with the headset logo and connect, after connecting, click the sett ■|9M' Icon to see if all permissions
have been selected to open. After completing these two steps, you can go to the C to add frequently used contacts, or you can choose
not to add them, and then you can go to the contact function of and click on the contact or enter the number in the dial function
to make a call Phone number
13
Q：
Is the watch/band waterproof? What does IP67 mean?
A:
The bracelet is not waterproof to steam, warm water, or hot water. It is not allowed to take hot showers and saunas to splashing water
from 肝e. (Swimming with a bracelet is not recommended, it may be affected by water pressure)
According to the waterproof grade IP67 standard, ip67 waterproof means completely dustproof, there is no gap betwi outer case, and
dust cannot enter. And under normal temperature, it will not affect the product in 1M deep water.
14
Q：
What should I do if the watch cannot be charged?
A:
First check whether the charging method is correct, and then check whether there is a problem with the USB port. If y can't charge
after all the checks, it may be that the charger is broken or the watch cannot be charged. You can contac we will give you a refund
or a replacement watch.
15
Q：
Why can't the watch/band receive push notifications?
A:
Android phone settings:
1. Confirm that the message push switch is turned on in the APP
2. Confirm whether the message can be displayed normally in the notification bar of the mobile phone. The push notif the bracelet
is done by reading the message in the mobile notification bar; if there is no message in the mobile notifies the bracelet cannot receive
the push. (You need to find the notification and status bar in the phone settings, and turn WeChat, QQ, phone, SMS, etc.)
3. Open the APP-click on other settings-click on the auxiliary function-open the APP
4. Open WeChat-click me-click settings-click new message notification-open the notification to display the message d
5. Open QQ-click settings-click message notification-open the notification to display the message content
Apple phone settings:
1. Confirm that the message push switch is turned on in the APP
2. Open the phone settings-click on notifications-click on WeChat, QQ, SMS, phone-enable notifications, display in th 'notification
center'
3. Open WeChat-click me-click settings-click new message notification-open the notification to display the message d
4. Open QQ-click settings-click message notification-open the notification to display the message content
16
Q：
How long does it take to charge the watch once, and how long can it be used after it is fully charged?
A:
It takes about
2
hours to fully charge. If you use Bluetooth phone, music and other functions, you can use it for aboul you just need
the weather time function and keep the watch in standby, you can use it for about a week.
17
Q：
What should 1 do if my purchase does not meet my expectations?
A:
You can contact us through Amazon or our after-sales service mailbox: servic[email protected], we will provide retu exchange and
other measures that will satisfy you
18
Q：
What to do if there is no response on the touch screen?
A:
Turn off and restart to see if the touch screen responds, if it still does not, please contact us for a refund or replaceme watch
19
Q：
How long does it take to charge the watch once and how long will it last after a full charge?
A:
It takes about
2
hours to fully charge the watch, if you use the Bluetooth phone, music etc. it will last about
2
days, if * need
the weather time function and leave the watch on standby, it will last about a week.
20
Q：
The packaging is damaged, what should 1do if the watch glass is damaged! Why doesn't the box have a bran
A:
The damage of the packaging may be caused by being squeezed during transportation or delivery. Contact us here an refund you some
money to compensate you. 1 am also sorry that this has brought you an unpleasant shopping ex peril Regarding the issue of no brand
name on the packaging box, because we have specific packaging for smart watches, 1 watches are absolutely 100% genuine, please rest
assured.
21
Q：
What should I do if the time and weather are not synchronized?
A:
If the time and weather are not synchronized after you connect the watch correctly, enter the app and swipe from top bottom to refresh.
If there is still no synchronization, disconnect the watch, reset the watch to factory settings, and co again. If neither of these
methods work, please contact us and we will return a new watch for you
22
Q：
What should I do if the microphone sound is too small or too large?
A:
Generally speaking, the microphone sound on the watch depends on the sound level of your mobile phone. The sounc mobile phone includes
the sound of self-media, calls, and message notifications. You can adjust the corresponding soi according to your needs.
23
Q：
What should I do if the meter is damaged?
A:
In the process of adjusting the strap, please do not violently disassemble the link, and operate gently. If the problem st you can
order a watch adjuster on Amazon. The purchase cost is borne by us.
24
Q：
Does the watch have a protective film?
A:
The watch does not have a protective film. As long as the watch is not subjected to relatively large pressure, such as kr hard objects
or scratching with a knife, the screen of the watch will not break. If you are not at ease, you can buy 1.3 i Amazon. The size of
the protective film, the cost is also borne by us
25
Q：
Can the alarm be set to sound?
A:
The alarm clock has no sound, it can only remind you of the time by vibrating
26
Q：
How to play music?
A:
To play music, you first need to have connected the watch through the app, and then connect an'l9M' to the phone' Bluetooth. After
the connection is successful, you can enter the watch* s music function and select play/pause/next/(
27
Q：
What are the functions of the smart watch sliding up, down, left, and right?
A:
Swipe up: you can set the brightness of the watch* s screen; there is also a setting function; turn the watch into mute mode; weather
display function (need to open the sync weather function in the APP); there is also a theater mode, whi used when watching movies
Mute the watch and reduce the brightness of the screen
Swipe down: message display function
Swipe to the left: exercise, sleep, heart rate detection, telephone, blood pressure, blood oxygen, weather, camera contr control,
and some other functions (such as stopwatch, alarm clock, timer, etc.)
Swipe to the right: you can see sleep, heart rate and other specific data more intuitively
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