ACTi ENR-2000 V4.00.02 Administrator Manual

ENR-2000 Series

System Administrator’s Manual

2014/01/28

For V4.00.02 Firmware

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ENR-2000 Series System Administrator’s Manual

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Legal Notice

Disclaimer

 The information contained in this document is intended for general information purposes.

ACTi Corporation shall not be liable for errors contained herein or for incidental or

consequential damages arising from the furnishing, performance, or use of this manual.

 The information contained herein is subject to change without notice.

 The English version of this document is the official one for all purpose. All the translated

versions are provided as a convenience. Any discrepancies or differences created in the

translations of any other languages are not legally binding.

Copyright

Trademarks

 ACTi Connecting Vision and its logo are registered trademarks of ACTi

Corporation.

 Microsoft® and Windows® are registered trademarks of Microsoft Corporation.

All other product or company names mentioned in this document may be trademarks or

registered trademarks of their respective owners.

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Regulatory Compliance Information

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for

a Class B digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates,

uses and can radiate radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the interference by

one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

- Consult the dealer or an experienced radio/TV technician for help.

WARNING: Changes or modifications to the equipment that are not expressly approved by

the responsible party for compliance could void the user’s authority to operate the equipment.

European Community Compliance Statement

This product has been tested and found to comply with the limits for

Class B Information Technology Equipment according to European

Standard EN 55022 and EN 55024. In a domestic environment, this

product may cause radio interference in which cause the user be

require to take adequate measures.

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About This Manual

Target Audience

This manual is intended for System Administrators who are responsible for installing and

setting up video surveillance system. The reader is expected to know the fundamentals of IP

surveillance system integration and to own the administrative privileges to install and

configure all the devices.

You may also check the product page for updates and documents.

http://www.acti.com/product/category/Standalone_NVR

Technical Support

If you have any questions during system installation, please feel free to contact our engineers

via our Customer Help Desk platform http://www.acti.com/CHD.

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ENR-2000 Series System Administrator’s Manual

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Table of Contents

1 Legal Notice 2

Disclaimer ………………………………………………………………………2

Copyright………………………………………………………..………………2

Trademarks ............................................................................................ 2

Regulatory Compliance Information .................................................... 3

2 About This Manual 4

Target Audience .................................................................................... 4

Technical Support .................................................................................. 4

3 Table of Contents 5

4 Introduction 11

Product Overview ................................................................................ 11

ENR Server / Client Architecture ......................................................... 11

Remote Client PC Requirements ......................................................... 12

Display Video Performance ................................................................. 13

Local Client - Live View / Playback .............................................. 13

Remote Live View ....................................................................... 14

Remote Playback ........................................................................ 14

Supported Video Format ..................................................................... 15

5 Get Started 16

What’s in the Box ................................................................................ 16

At A Glance ......................................................................................... 17

Front Panel ................................................................................. 17

Rear Panel .................................................................................. 17

Power Button & Reset Button ............................................................. 18

Turn on the Device ...................................................................... 18

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Turn off the Device ...................................................................... 18

Reset to Factory Default ............................................................. 19

LED Indicators ...................................................................................... 19

6 Installation 20

Prepare the Devices ............................................................................. 20

Cameras ..................................................................................... 20

Monitor ........................................................................................ 21

USB Devices ............................................................................... 21

USB Storage Device ................................................................... 21

Hard Disks .................................................................................. 21

Install the Hard Disks .......................................................................... 22

Step 1 Remove the Tray .............................................................. 22

Step 2 Mount the Disk ................................................................ 23

Network Connection Architecture ...................................................... 24

LAN 1 Port .................................................................................. 24

Connection Setting Example 1 .................................................... 24

LAN 2 Port .................................................................................. 25

Connection Setting Example 2 .................................................... 25

Connect the Devices ............................................................................ 26

Quick Setup ......................................................................................... 27

Step 1: Log in to ENR ................................................................. 27

Step 2: Format the Hard Disks .................................................... 28

Step 3: Add Cameras .................................................................. 28

Auto Add 29

Search Cameras 29

7 Local Client Operation 31

Log in to / out of ENR.......................................................................... 31

Log In .......................................................................................... 31

Change UI language 31

Remember Login Information 31

Set Auto Login 31

Live Page UI Overview ......................................................................... 32

Input Devices ....................................................................................... 33

Onscreen Keyboard .................................................................... 33

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Mouse Settings ........................................................................... 34

Onscreen Keyboard Settings ...................................................... 34

Set Cameras ......................................................................................... 35

Add Cameras .............................................................................. 35

Copy Camera Settings ................................................................ 37

Delete Cameras .......................................................................... 38

Change Camera Settings ............................................................ 39

(A) Video Format and Transmission Properties 39

(B) Fine-tune the Image: Brightness/Contrast/Saturation/Hue 40

(C) Motion Settings 41

Configure PTZ Presets ............................................................... 42

Open PTZ Panel 42

Manipulate PTZ Movements 42

Go to Preset Points 43

Edit PTZ Preset Tour 44

Device Information ............................................................................. 45

Network Settings ................................................................................. 46

IP Settings .................................................................................. 47

Change Port Setting ................................................................... 48

Enable DHCP Server 49

Enable DDNS Service 50

Date & Time ......................................................................................... 51

Setup Manually ........................................................................... 51

Synchronize with Time Zone ....................................................... 51

E-mail Settings ..................................................................................... 52

Disk Management ............................................................................... 54

Storage Device Types ................................................................. 54

Format Hard Disks ...................................................................... 55

Storage Settings - Set Recording Deletion Rule ......................... 55

Check Disk Status ...................................................................... 56

Manage Abnormal Disks ............................................................. 57

Schedule Recordings ........................................................................... 58

Event-Recording File Length....................................................... 59

Set the Recording Schedule ....................................................... 59

Set the Event Schedule .............................................................. 60

Copy Schedule ........................................................................... 60

Event Management ............................................................................. 61

Event-Handling Schedule ........................................................... 61

Set Event Rules .......................................................................... 62

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Clear Event Rules ....................................................................... 64

Copy Event Rules ....................................................................... 65

Joystick…………………………………………………………………………66

System Log .......................................................................................... 67

Export System Log ..................................................................... 68

User Group Management ................................................................... 69

Add a Group ............................................................................... 69

Edit / Delete a Group .................................................................. 70

Add a User .................................................................................. 70

Edit / Delete a User ..................................................................... 71

Upgrade Firmware .............................................................................. 72

Backup / Restore Settings .................................................................... 73

Backup ........................................................................................ 73

Restore ....................................................................................... 74

Customize Live Screen Layout ............................................................. 75

Change Channel Position ........................................................... 75

Change Layout ............................................................................ 75

Execute Sequence Patrol ............................................................ 77

Save a Customized View ............................................................ 77

Set a Default View ....................................................................... 77

Customize System Language ............................................................... 78

Modify the Wording ..................................................................... 78

Restore the Wording ................................................................... 79

8 Remote Client Operation 80

Access ENR Server ................................................................................ 80

Find ENR in Your Network ........................................................... 80

Via UPnP Connection ................................................................. 81

Via ACTi IP Utility ....................................................................... 82

Log In / Out ......................................................................................... 83

Log In .......................................................................................... 83

Enter Account & Password 83

Change UI language 83

Remember Login Information 83

Log Out ....................................................................................... 83

Accept ActiveX Controls Installation ........................................... 84

Setup Wizard ....................................................................................... 85

Setup the System ................................................................................. 86

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Set System Name ....................................................................... 86

Set Date & Time .......................................................................... 87

Change Time Zone 87

Change Date and Time 87

Set Daylight Saving 87

Set NTP Server 87

Synchronize with Client Computer’s Time 88

Configure Network Settings ........................................................ 89

Current IP Configurations 89

IP Settings 89

Enable DHCP Server 90

Set HTTP Port 91

Enable DDNS Service 91

Set E-mail Notification Service.................................................... 93

Live Screen Event List Setting .................................................... 94

Live Page UI Overview ......................................................................... 95

Set Cameras ......................................................................................... 97

Add Cameras .............................................................................. 97

Copy Camera Settings .............................................................. 100

Delete Cameras ........................................................................ 101

Change Camera Settings .......................................................... 101

(A) Video Format and Transmission Properties 101

(B) Motion Settings 102

(C) Fine-tune the Image: Brightness/Contrast/Saturation/Hue 103

Configure PTZ Preset Points 105

Configure PTZ Preset Tour 106

Configure Fisheye Cameras ..................................................... 107

Set Recording Schedule ..................................................................... 110

Event-Recording File Length..................................................... 110

Set the Recording Schedule ..................................................... 111

Set the Event Handling Schedule ............................................. 111

Copy Schedule ......................................................................... 112

Event Management ........................................................................... 113

Set Event Rules ........................................................................ 113

Set System Event rule 113

Set Camera Event rule .............................................................. 114

Response Types ....................................................................... 116

Copy Event Rules ..................................................................... 118

Clear Event Rules ..................................................................... 119

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Disk Management ............................................................................. 120

Format Hard Disks .................................................................... 120

Set Maximum Recording Days .................................................. 121

Check Disk Status .................................................................... 121

Upgrade Firmware ............................................................................ 122

Backup / Restore Settings .................................................................. 123

Backup ...................................................................................... 123

Restore ..................................................................................... 124

User Group Management ................................................................. 125

Add a Group ............................................................................. 125

Edit / Delete a Group ................................................................ 126

Add a User ................................................................................ 127

Account /Password Rules ......................................................... 127

Edit / Delete a User ................................................................... 127

Joystick……………………………………………………………..…………128

System Log ........................................................................................ 129

Export System Log ................................................................... 130

Customize Live Screen Layout ........................................................... 131

Add Camera Views to Channels ............................................... 131

Remove Camera Views ............................................................. 131

Execute Sequence Patrol .......................................................... 132

Save a Customized View .......................................................... 132

Set a Default View ..................................................................... 132

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Introduction

Product Overview

ACTi ENR-2000 Series (hereafter referred to as ENR) is a compact and reliable multi-channel

standalone NVR. It features a stable embedded Linux operating system and capabilities of

supporting mega-pixel resolution H.264 streaming, an HDMI output for local display, PTZ

control, scheduled / event-triggered / event speed-up recording, event management,

synchronized playback, time / event-based playback search and video bookmarks. Its smart

Setup Wizard and intuitive user interface allow the system installer to enjoy effortless

installation experience, while making it easy for new users to get acquainted with the

operation by first-time use. Other than the local client, the remote PC client may access the

ENR system simultaneously, and experience user-friendly web interface customized for

browser-based operations.

ENR Server / Client Architecture

In a video surveillance system architecture, ENR serves as service provider, aimed to run

24/7 non-stop a video management service for clients. An ENR Client makes requests for

monitoring video streams or playing back recordings of ENR.

There are two types of ENR clients: Local Client and Remote Client. A client, connecting

from whether a remote computer or from local, will be offered the same functionalities of

ENR.

Local Client: In the local site, the client user directly operates ENR by connecting an HDMI

monitor and a USB mouse to the physical ENR.

Remote Client: Over the TCP/IP network, the Remote Client communicates with ENR

through HTTP Protocol. This client user will have to use a computer with Internet Explorer

to access the ENR web interface, without the need of installing any client program

beforehand. Logging in to ENR is as simple as visiting a website.

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Remote Client PC Requirements

As ENR itself is a self-contained unit, the table below provides basic guidelines only for

selecting proper hardware for the remote PC client. If your live view display quality is not

satisfactory, please consider computers with more advanced spec as the decoding of

multiple channels requires good hardware for smooth performance (*1).

*1 The quality of video display performance lies not only in the hardware but a few variables.

Please refer to Display Video Performance on page 13 for instructions on how to achieve

ideal video performance.

*2 PC Spec requirements are the same for 32-bit and 64-bit systems.

*3 Microsoft Windows operating system has limits on memory and address space,

regardless of the real or virtual memory available on a particular computer.

Please use 64-bit system if your computer has more than 4GB RAM.

*4 Please make sure your operating system is fully patched with the latest service packs.

PC Spec (*2)

Minimum Requirements

CPU Processor

Intel Core 2 Quad 2.66 GHz

RAM

4GB (*3)

Network

Ethernet (1000 Base-T recommended)

Operating System

Windows 7 and Windows 8

(All versions) (*4)

Display Resolution

1080p

Browser

Internet Explorer 9.0 or 10.0

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Display Video Performance

On a Live or Playback screen, ENR handles displayed video differently based on the

combination of the following factors, which you should put into consideration when

configuring your view layout:

(1) The number of channels of your current layout

(2) The format of video stream, e.g. resolution and frame rate.

To balance the loading of the system, ENR will decode only I frames (*1) for viewing when

CPU usage is critical. The video stream is still recorded at its original frame rate no matter at

what quality it is displayed.

To acquire good video display quality, however, it is suggested that you try to use the layout

containing just enough channels, or make use of Sequence Patrol function.

Local Client - Live View / Playback

On local viewing, ENR determines when to enter Decode-I Mode according to these key

references - your selection of “Layout” and the Video Resolution. A layout consisting of

more channels and high-resolution streams are considered more CPU consuming, which is

more likely to trigger Decode-I Mode. For example, by switching the live view layout from 4x4

style (16 channels) to Quad style (4 channels), the video will appear much smoother.

On a local Live View or Playback view, the conditions below ensures the live streaming to be

displayed at a smooth quality(12~30 FPS); otherwise, ENR will decode only I-frames for

each channel.

*1 A video sequence is composed as a series of GOP (Group of Pictures). Among these

pictures, I-frame (Intra-coded picture) is a fully specified picture with complete image

information, while P-frames and B-frames hold only partial image information.

*2 ENR will automatically turn all channels into Decode-I Mode when

the number of layout channels is more than 8.

*3 ENR will automatically turn any channel into Decode-I Mode when its video resolution

is above 1280 x 720 pixels.

Layout Style

Maximum video resolution

1, 2, 4, 1+5, 2+4, 1+7 (*2)

1280 x 720 pixels (*3)

1

2

4

9

1

2

1

6

8

1

3

6

1

0

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Remote Live View

Aside from user’s behaviors, the hardware specifications of each remote client computer

will affect the Live View display quality. ENR system will observe the outcome of all the

variables (such as dynamic CPU loading) to make adaptations.

For Live View display, you may select a desired display mode to suit your system condition.

On remote Live screen interface, click “Application” and select “Decode I-frame” or

“Auto Drop Frame”.

Adopt Decode I-frame mode or Auto Drop Frame mode based on your client PC condition:

Condition

Decode I mode

Auto Drop Frame Mode (Default)

Scenario

The client PC is with

basic-level hardware

The client PC is with advanced-level

hardware or dedicated for displaying

ENR Live screen

Purpose

Saving as much CPU usage

as possible for other tasks

operated on this PC

Displaying as many video frames as

possible to achieve smooth video

performance.

Display

Rule

Decodes I frame only

Whenever the CPU loading exceeds

80%, random channels will start to

decode I frame for about 15 seconds,

and then return to original frame rate

later. This process will continue until

●The CPU loading drops under 80%

●User switches to another layout or

page

Remote Playback

Up to 4-channel synchronized playback is allowed on a remote client’s screen.

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Supported Video Format

As 1080p HDMI monitors have become the most extensive products used in various

applications, ENR is designed to conform to this display standard with its capability of

outputting 1080p video stream. Therefore, to reserve as much computing power for ENR unit

as possible, only up to two-megapixel H.264 video stream can be displayed on local Live

screen and Playback screen.

With a client computer, you may still acquire full support for displaying these types of video

codec – MPEG4, MJPEG and H.264, and up to five- megapixel video resolution from web

client interface; also, the video stream is recorded at your desired format regardless of the

format of local live stream.

Camera Management

Export / Recording

Local

Live View / Playback

Remote

Live View / Playback

Codec

MPEG4

MJPEG

H.264 (*1)

H.264 (*2)

MPEG4

MJPEG

H.264

Resolution

Up to 2592 x 1944 pixels

Up to 1920 x 1080 pixels (*3)

Up to 2592 x 1944 pixels

*1 ENR’s “Auto Add” function will only add H.264 video stream.

*2 H.264 is the only displayable codec for local live view and playback. The channels using

other codec will appear blank, although the recording is proceeding normally.

*3 ENR local live view and playback supports only the display of two-megapixel or l resolution

video. The channels using higher resolution video stream will appear blank, although the

recording is proceeding normally.

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Get Started

What’s in the Box

This product package includes the following items:

Item

Description

1

ENR server x 1

2

Printed quick installation guide x 1

3

Power cord x 1 (Plug type varies by region)

4

Hard disk screws x 8

5

USB mouse x 1

ENR Server

 Power Cord

 Quick Installation Guide

Disk Screws

1

5

4

3

2

USB Mouse

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At A Glance

Front Panel

Rear Panel

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Power Button & Reset Button

You can turn on/ off the device with Power Button.

Turn on the Device

Press down the Power Button and release, the Power

LED will light up and turn solid blue.

Turn off the Device

As the device is powered on, the Power LED and

System LED are both lit, and the Power Button is in

pressed state. To turn ENR off, please do the following:

1. On Live screen, click Setup  Power tab, and click “Shutdown”.

2. The local display screen will turn black, with an information dialogue box showing up.

Please observe the System LED on front panel, when its orange light is off, you may

press the Power Button to completely shut down the device.

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Reset to Factory Default

By resetting this device, all your system settings will return to factory default, while the

previous recording files are still kept on storage disks. It is strongly recommended that you

back up previous settings with Backup function before resetting to factory default.

1. To begin, please turn off the device first.

2. Press down the Power Button to boot up the

device, immediately press and hold the Reset

Button with a pin or clip, the orange System

LED will light up for about 2~3 seconds, and

you may release the Reset Button as the

orange light is off. The device will then start

the resetting process.

After the device automatically reboots, the resetting process is done and you may log in.

LED Indicators

The LED indicators on front panel show the current device status:

Item

Indicator Status

Light Color

Description

Power LED

Solid

Blue

The device power is on.

System Status

LED

Lights up for three

seconds after Reset

Button is pressed

Orange

The system resetting process is

initializing.

Solid

The system service is running.

HDD LED

Flashing

Orange

The hard disk is busy handling

read or write requests.

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ENR-2000 Series System Administrator’s Manual

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Installation

The installation procedures may vary depending on your site conditions. The procedures

provided in this manual are based on an example consisting of (1) local network, (2) an ENR

unit, (3) ACTi network cameras, (4) a POE network switch and (5) necessary peripherals.

Prepare the Devices

Before starting connecting all the devices together, please read the instructions below to

make sure your devices are ready for ENR system.

Cameras

ENR is able to automatically add the connected devices then immediately displays their live

streams without your further configurations. Please fulfill the conditions below to make sure

your devices are ready for ENR Auto Add function:

1. For a device whose settings has been changed from factory default, make sure

its output stream’s encoder type is H.264, (If this device is in Dual Stream mode, ENR

will only add Stream 1)

2. The device’s connection type is Dynamic mode (DHCP Client). You can configure the

device’s connection settings via its Web Configurator.

If your device is an other brand’s product or you would like to add more streams of a device,

use Search Cameras provided by Camera Setup Wizard

( ACTi camera web configurator interface)

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ACTi ENR-2000 V4.00.02 Administrator Manual

ACTi ENR-2000 V4.00.02 Administrator Manual

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