Polycom VVX 300 is a 6-line business media phone designed for cubicle workers handling low to moderate call volumes. It offers crystal-clear communication and is ideal for small and medium businesses. With its user-friendly interface, the VVX 300 simplifies tasks like making calls, holding conferences, and transferring calls.
Polycom VVX 300 is a 6-line business media phone designed for cubicle workers handling low to moderate call volumes. It offers crystal-clear communication and is ideal for small and medium businesses. With its user-friendly interface, the VVX 300 simplifies tasks like making calls, holding conferences, and transferring calls.
Polycom VVX300
These powerful 6-line entry-level Business Media Phones are for
today’s cubicle workers that handle a low to moderate volume of
calls and need crystal clear communications. Give your cubicle
worker the best experience with this high quality UC Business
Media Phone. Designed for a broad range of environments for
small and medium businesses.
Hove Technology Centre, St Joseph’s Close, Hove, East Sussex, BN3 7ES
T: 01273 900 900 E: sales@eoscoms.com W:www.eoscommunications.com
Polycom VVX300
Item Description
Speaker Provides ringer and hands-free (speakerphone) audio output
Dialpad Enables you to enter numbers, letters, and special characters. You can
also use the dialpad keys to select menu items that have index numbers.
Security slot The connector on the back of your phone that enables you to attach a
laptop cable lock to your phone so you can secure it to a desktop. For
more information on locking your phone to the desktop
Message Waiting Indicator Flashes red to indicate new messages.
Home Key Press from any screen to display Home view. From Home view,
press to display other phone views.
Screen The 2.2-inch diagonal screen is backlit.
Navigation keys/ Select
key
Scroll through displayed information or options. Select a eld of displayed
data
Headset key Enables you to place and receive calls through a headset. The key glows
green when an analog headset is activated.
Speakerphone key Enables you to place and receive calls using the speakerphone. The key
glows green when activated.
Mute key Mutes local audio during calls and conferences. The key glows red when
activated.
Volume keys Adjust the volume of the handset, headset, speaker, and phone’s ringer.
Microphone Transmits sound to other phones.
Handset Features
Hove Technology Centre, St Joseph’s Close, Hove, East Sussex, BN3 7ES
T: 01273 900 900 E: sales@eoscoms.com W:www.eoscommunications.com
Icon Description
Registered Line
Unregistered Line
Placing a call
Active call using Polycom HD Voice
Held call
Incoming call
Phone warning
Login credentials invalid
Shared line
Shared line with a held call
Call forwarding is enabled
You have messages
Polycom VVX300
Phone Icons
Icon Description
Active conference
Placed call
Received call
Missed call
Favourite
Do Not Disturb enabled
Presence status [Available]
Presence Status [Busy or in a call]
Presence Status [Away]
Presence Status [Do Not Disturb]
Presence Status [Oine]
Presence status [No information]
Hove Technology Centre, St Joseph’s Close, Hove, East Sussex, BN3 7ES
T: 01273 900 900 E: sales@eoscoms.com W:www.eoscommunications.com
Tips for using your Polycom
Making a call
Press New Call and enter the number or enter the
number and press Dial from the softkey.
Holding a call
Press the Hold key.
Return to a held call
Press the Resume softkey.
Transfer – Announced
Press the Transfer softkey. Enter the destination
extension and press Send. Announce the call to the
receiving party and press Transfer again.
Transfer – Blind
Press the Transfer softkey followed by the Blind key,
dial extn number, press Dial to complete the trans-
fer.
Conference
Establish the rst call, press the Conf softkey, enter
the telephone number of the 2nd party, Press Dial.
To connect all 3 parties press the Conf softkey again.
Call Forward
To divert your telephone temporarily to another
extension, press the Fwd softkey in the telephone
display. Enter the destination number and press En-
able to conrm.
Do Not Disturb
To place your phone in Do Not Disturb.
Press the DND button on the side of your handset.
To disable: Press the DND button again.
To Disable: Press the Fwd softkey followed by Dis-
able.
Call Lists (Missed, received or placed calls)
Press the Menu key, select Features followed by Call
Lists. You may now select Missed, Received or Placed
calls as desired
Choose:
1. Edit to amend the dial string if necessary.
2. Dial to return the call.
3. Exit to return to the previous menu.
4. Info to view information about the call.
5. Save to store the contact to the Contact Direc-
tory.
6. Clear to delete the call from the list.
7. Exit softkey to return to the idle display.
To quickly view the Missed Calls list from the idle
display press
Personal contacts
Press Menu key, select features followed by Call List.
Press Add to enter new contact.(200 personal con-
tacts maybe stored)
Dialling Personal contacts
Go to Contact List press Search, using the keypad
enter the rst few letters and press Search, you can
dial using the softkeys.
Speed dials
From your Contact List, select Edit entry and enter
Speed Dial Entry and save it to a number.
To Dial Speed dials
Speed dial entries can be viewed from the idle dis-
play by pressing
or allowing you to
scroll through the list.
Polycom VVX300
Hove Technology Centre, St Joseph’s Close, Hove, East Sussex, BN3 7ES
T: 01273 900 900 E: sales@eoscoms.com W:www.eoscommunications.com
Polycom VVX300
Phone Diverts and Pickups
Phone divert on * 72 press dial and destination number
Remove phone divert *73 press dial
Phone divert on busy *90 press dial
Remove divert on busy *91 press dial
Phone divert no answer *92 press dial
Remove divert no answer *93 press dial
Call pick up *98 press dial
DND activate *78 press dial
Star Codes
Descrption Code
Automatic call back deactivation #8
Call forwarding always to voicemail
activation
*21
Call forwarding always to voicemail
de-activation
#21
Call forwarding to voicemail activa-
tion
*40
Call forwarding to voicemail deacti-
vation
*93
Call forwarding not reachable activa-
tion
*94
Call forwarding not reachable deac-
tivation
*95
Call line ID delivery blocking per call *67
Calling Line ID Delivery per Call *65
Call Return *69
Call Waiting Persistent Activation *43
Descrption Code
Call Waiting Persistent de-activation #43
Cancel Call Waiting *70
Clear Voice Message Waiting Indica-
tor
*99
Customer Originated Trace *57
Directed Call Pickup *97
Directed Call Pickup with Barge-in *33
Direct Voice Mail Transfer *55
Last Number Redial *66
Per Call Account Code *71
Push to Talk *50
Speed Dial 100 *75
Speed Dial 8 *74
Hove Technology Centre, St Joseph’s Close, Hove, East Sussex, BN3 7ES
T: 01273 900 900 E: sales@eoscoms.com W:www.eoscommunications.com
Polycom VVX300
Operating Instructions
1. If the WAN (wide area network) connection fails to a site for any reason, including a fault on the circuit
or a power cut, then the ability to make and receive calls from the IP phones utilising that WAN circuit
will be restricted. These failures may be caused for reasons outside our control. Other services will be
fully maintained including voice mail and the ability to divert calls to other numbers including mobiles.
If another working WAN circuit is available at that site then this can be used to fully restore service to
all phones.
2. This service allows for calls to 999 and 112, however these services will be aected if there is a power
cut or your WAN circuit fails
3. With regard 999 services no location information is passed to the emergency services operator this will
mean that you will have to state the address that you wish the emergency service to attend.
4. We do not oer a paper based telephone directory service
5. If you require a PDF that allows you to print o stickers to attach to the phone device explaining the
above please contact us.
Star Codes
Descrption Code
Automatic call back deactivation #8
Call forwarding always to voicemail
activation
*21
Call forwarding always to voicemail
de-activation
#21
Call forwarding to voicemail activa-
tion
*40
Call forwarding to voicemail deacti-
vation
*93
Call forwarding not reachable activa-
tion
*94
Call forwarding not reachable deac-
tivation
*95
Call line ID delivery blocking per call *67
Calling Line ID Delivery per Call *65
Call Return *69
Descrption Code
Call Waiting Persistent Activation *43
Call Waiting Persistent de-activation #43
Cancel Call Waiting *70
Clear Voice Message Waiting Indica-
tor
*99
Customer Originated Trace *57
Directed Call Pickup *97
Directed Call Pickup with Barge-in *33
Direct Voice Mail Transfer *55
Last Number Redial *66
Per Call Account Code *71
Push to Talk *50
Speed Dial 100 *75
Speed Dial 8 *74
Hove Technology Centre, St Joseph’s Close, Hove, East Sussex, BN3 7ES
T: 01273 900 900 E: sales@eoscoms.com W:www.eoscommunications.com
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Polycom VVX 300 is a 6-line business media phone designed for cubicle workers handling low to moderate call volumes. It offers crystal-clear communication and is ideal for small and medium businesses. With its user-friendly interface, the VVX 300 simplifies tasks like making calls, holding conferences, and transferring calls.
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