Dish dishNET Modem (Hughes) Quick start guide

Dish
Brand
Dish
Model
dishNET Modem (Hughes)
Category
Modems
Type
Quick start guide
MODEM EXCHANGE INSTRUCTIONS
Getting Started
Connect and Setup Your Modem
Getting Started (continued)
1.
2.
DN004020
DN004020
Contact dishNET at 1-800-333-DISH (3474)
to authorize your replacement modem.
Then, shut down the computer that the
original modem is connected to.
Unplug the modem power supply
from the outlet or power source
and then disconnect power supply
cable from the original modem.
4.
Connect the Ethernet cable to the
LAN port on the replacement modem.
3.
Disconnect the coax and Ethernet
cables from the original modem.
6.
Plug the replacement DC power cord
into the DC IN port on the replacement
modem.
5.
Connect the coax cable to the SAT
port on the replacement modem.
Securely hand tighten this connection,
DO NOT use a wrench.
MODEM EXCHANGE INSTRUCTIONS
Getting Started
Connect and Setup Your Modem
Getting Started (continued)
1.
2.
DN004020
DN004020
Contact dishNET at 1-800-333-DISH (3474)
to authorize your replacement modem.
Then, shut down the computer that the
original modem is connected to.
Unplug the modem power supply
from the outlet or power source
and then disconnect power supply
cable from the original modem.
4.
Connect the Ethernet cable to the
LAN port on the replacement modem.
3.
Disconnect the coax and Ethernet
cables from the original modem.
6.
Plug the replacement DC power cord
into the DC IN port on the replacement
modem.
5.
Connect the coax cable to the SAT
port on the replacement modem.
Securely hand tighten this connection,
DO NOT use a wrench.
MODEM EXCHANGE INSTRUCTIONS
Getting Started
Connect and Setup Your Modem
Getting Started (continued)
1.
2.
DN004020
DN004020
Contact dishNET at 1-800-333-DISH (3474)
to authorize your replacement modem.
Then, shut down the computer that the
original modem is connected to.
Unplug the modem power supply
from the outlet or power source
and then disconnect power supply
cable from the original modem.
4.
Connect the Ethernet cable to the
LAN port on the replacement modem.
3.
Disconnect the coax and Ethernet
cables from the original modem.
6.
Plug the replacement DC power cord
into the DC IN port on the replacement
modem.
5.
Connect the coax cable to the SAT
port on the replacement modem.
Securely hand tighten this connection,
DO NOT use a wrench.
Getting Started (continued)
Getting Started (continued)
If you cannot open a web page...
Returning Your Equipment
Packaging your Modem
Support
Around the Clock
Online Chat
For 24-7 assistance and help go to dish.com/chat
My Account
To pay your bill online or make changes to your
account go to mydish.com.
Launch your Web browser and go to
www.systemcontrolcenter.com.
7.
Plug the replacement power cord into
the replacement power supply. Then,
plug the power supply into your power
source.
If you see the DISH webpage, the new modem
is ready to use. If you do not see anything go to
step 11.
You will see the indicator lights on the modem’s
front panel blink on and o, this is normal. You
will not be able to use the modem during this
ten minute window of time.
9.
If you have not done so already, turn your
computer and monitor on.
8.
Once you plug in the power supply, the
replacement modem will begin the
automatic installation process. This
will take about 10 minutes to complete.
10.
Launch your Web browser (such as
Internet Explorer or Safari) and go to
www.mydish.com.
11.
12.
The System Control Center home page
will open. If the System Status button
is green, the modem is operating
normally.
If the System Status button is red,
contact dishNET at 1-800-333-DISH (3474).
1.
Locate the original shipping label on the
box and remove it using the red pull tab.
2.
Turn the original shipping label over and
peel o the yellow return shipping label
to expose the adhesive.
3.
Apply the yellow return shipping label and
seal the box. Write down the UPS Tracking
Number and keep it for your records.
Return the original modem at the nearest UPS
drop-off location. To find the location nearest you
or to schedule a pick up at your cost, visit
ups.com/dropoff.
TO RETURN EQUIPMENT TO DISH NETWORK
1. Remove Shipping Label Here
2. Turn Label Over 3. Peel and Apply Return Label to Box
R
E
T
U
R
N
S
L
I
F
T
H
E
R
E
SHIP
TO:
DISH NETWORK
(800) 894-9131
525 DUNNETT COURT
SPARTANBURG SC 29303
BILLING: P/P
CUE 9.5 SCL412 96.5A 10/2009
20126944
(111) 555-5555
13 MELO DR
NORTH BANGOR NY 12966
1 LBS 1
OF
1
UPS 2ND DAY AIR
TRACKING #:
*** *** ** **** *** *
1Z
A1Z
*8463124
*44*
NY 136 1-01
2
TO RETURN EQUIPMENT TO DISH NETWORK
1. Remove Shipping Label Here
2. Turn Label Over 3. Peel and Apply Return Label to Box
SHIP
TO:
DISH NETWORK
(800) 894-9131
525 DUNNETT COURT
SPARTANBURG SC 29303
BILLING: P/P
CUE 9.5 SCL412 96.5A 10/2009
20126944
(111) 555-5555
13 MELO DR
NORTH BANGOR NY 12966
1 LBS
UPS 2ND DAY AIR
TRACKING #:
*** *** ** **** *** *
1Z
A1Z
*8463124
*44*
NY 136 1-01
2
R
E
T
U
R
N
S
L
I
F
T
H
E
R
E
PEEL HERE AND
SHIP
TO:
DISH NETWORK
(800) 894-9131
525 DUNNETT COURT
SPARTANBURG SC 29303
BILLING: P/P
20126944
(111) 555-5555
13 MELO DR
NORTH BANGOR NY 12
1 LBS
UPS 2ND DAY
TRACKING #:
1Z
A1Z
*8
*
NY
SHIP
TO:
SERVICE SPARTANBURG SERVICE CENTER
(111) 555-5555
525 DUNNET COURT
SPARTANBURG SC 29303
SERVICE SPARTANBURG SERVICE CENTER
(111) 555-5555
NULL
525 DUNNET COURT
SPARTANBURG SC 29303
1 LBS 1 OF 1
UPS 2ND DAY AIR
TRACKING #:
*** *** ** **** *** *
1Z
A1Z
*8463124
*44*
SC 293 9-05
RS
2
DESC: RETURN
BILLING: P/P
RETURN SERVICE
REF1: XXXXXXXX
REF2: XXXXXX
DOC: XXXXXXX
ORD: XXXXXXXX
SN:RREJXXXXXXXXX
PN: XXXXXX
RA: XXXXXXXX
DEL: XXXXXXXX
REQTYPE: AE
QTY: 1
UPS tracking
number
RA number
PEEL HERE AND APPLY RETURN SHIPPING LABEL
DESC: RETURN
BILLING: P/P
RETURN SERVICE
REF1: XXXXXXXX
REF2: XXXXXX
DOC: XXXXXXX
ORD: XXXXXXXX
SN:RREJXXXXXXXXX
PN: XXXXXX
RA: XXXXXXXX
DEL: XXXXXXXX
REQTYPE: AE
QTY: 1
BURG SERVICE CENTER
OURT
RG SC 29303
1 LBS 1
OF
1
AY A IR
*** *** ** **** *** *
Z
A1Z
*8463
*44*
SC 293 9-05
RS
2
Getting Started (continued)
Getting Started (continued)
If you cannot open a web page...
Returning Your Equipment
Packaging your Modem
Support
Around the Clock
Online Chat
For 24-7 assistance and help go to dish.com/chat
My Account
To pay your bill online or make changes to your
account go to mydish.com.
Launch your Web browser and go to
www.systemcontrolcenter.com.
7.
Plug the replacement power cord into
the replacement power supply. Then,
plug the power supply into your power
source.
If you see the DISH webpage, the new modem
is ready to use. If you do not see anything go to
step 11.
You will see the indicator lights on the modem’s
front panel blink on and o, this is normal. You
will not be able to use the modem during this
ten minute window of time.
9.
If you have not done so already, turn your
computer and monitor on.
8.
Once you plug in the power supply, the
replacement modem will begin the
automatic installation process. This
will take about 10 minutes to complete.
10.
Launch your Web browser (such as
Internet Explorer or Safari) and go to
www.mydish.com.
11.
12.
The System Control Center home page
will open. If the System Status button
is green, the modem is operating
normally.
If the System Status button is red,
contact dishNET at 1-800-333-DISH (3474).
1.
Locate the original shipping label on the
box and remove it using the red pull tab.
2.
Turn the original shipping label over and
peel o the yellow return shipping label
to expose the adhesive.
3.
Apply the yellow return shipping label and
seal the box. Write down the UPS Tracking
Number and keep it for your records.
Return the original modem at the nearest UPS
drop-off location. To find the location nearest you
or to schedule a pick up at your cost, visit
ups.com/dropoff.
TO RETURN EQUIPMENT TO DISH NETWORK
1. Remove Shipping Label Here
2. Turn Label Over 3. Peel and Apply Return Label to Box
R
E
T
U
R
N
S
L
I
F
T
H
E
R
E
SHIP
TO:
DISH NETWORK
(800) 894-9131
525 DUNNETT COURT
SPARTANBURG SC 29303
BILLING: P/P
CUE 9.5 SCL412 96.5A 10/2009
20126944
(111) 555-5555
13 MELO DR
NORTH BANGOR NY 12966
1 LBS 1
OF
1
UPS 2ND DAY AIR
TRACKING #:
*** *** ** **** *** *
1Z
A1Z
*8463124
*44*
NY 136 1-01
2
TO RETURN EQUIPMENT TO DISH NETWORK
1. Remove Shipping Label Here
2. Turn Label Over 3. Peel and Apply Return Label to Box
SHIP
TO:
DISH NETWORK
(800) 894-9131
525 DUNNETT COURT
SPARTANBURG SC 29303
BILLING: P/P
CUE 9.5 SCL412 96.5A 10/2009
20126944
(111) 555-5555
13 MELO DR
NORTH BANGOR NY 12966
1 LBS
UPS 2ND DAY AIR
TRACKING #:
*** *** ** **** *** *
1Z
A1Z
*8463124
*44*
NY 136 1-01
2
R
E
T
U
R
N
S
L
I
F
T
H
E
R
E
PEEL HERE AND
SHIP
TO:
DISH NETWORK
(800) 894-9131
525 DUNNETT COURT
SPARTANBURG SC 29303
BILLING: P/P
20126944
(111) 555-5555
13 MELO DR
NORTH BANGOR NY 12
1 LBS
UPS 2ND DAY
TRACKING #:
1Z
A1Z
*8
*
NY
SHIP
TO:
SERVICE SPARTANBURG SERVICE CENTER
(111) 555-5555
525 DUNNET COURT
SPARTANBURG SC 29303
SERVICE SPARTANBURG SERVICE CENTER
(111) 555-5555
NULL
525 DUNNET COURT
SPARTANBURG SC 29303
1 LBS 1 OF 1
UPS 2ND DAY AIR
TRACKING #:
*** *** ** **** *** *
1Z
A1Z
*8463124
*44*
SC 293 9-05
RS
2
DESC: RETURN
BILLING: P/P
RETURN SERVICE
REF1: XXXXXXXX
REF2: XXXXXX
DOC: XXXXXXX
ORD: XXXXXXXX
SN:RREJXXXXXXXXX
PN: XXXXXX
RA: XXXXXXXX
DEL: XXXXXXXX
REQTYPE: AE
QTY: 1
UPS tracking
number
RA number
PEEL HERE AND APPLY RETURN SHIPPING LABEL
DESC: RETURN
BILLING: P/P
RETURN SERVICE
REF1: XXXXXXXX
REF2: XXXXXX
DOC: XXXXXXX
ORD: XXXXXXXX
SN:RREJXXXXXXXXX
PN: XXXXXX
RA: XXXXXXXX
DEL: XXXXXXXX
REQTYPE: AE
QTY: 1
BURG SERVICE CENTER
OURT
RG SC 29303
1 LBS 1
OF
1
AY A IR
*** *** ** **** *** *
Z
A1Z
*8463
*44*
SC 293 9-05
RS
2
Getting Started (continued)
Getting Started (continued)
If you cannot open a web page...
Returning Your Equipment
Packaging your Modem
Support
Around the Clock
Online Chat
For 24-7 assistance and help go to dish.com/chat
My Account
To pay your bill online or make changes to your
account go to mydish.com.
Launch your Web browser and go to
www.systemcontrolcenter.com.
7.
Plug the replacement power cord into
the replacement power supply. Then,
plug the power supply into your power
source.
If you see the DISH webpage, the new modem
is ready to use. If you do not see anything go to
step 11.
You will see the indicator lights on the modem’s
front panel blink on and o, this is normal. You
will not be able to use the modem during this
ten minute window of time.
9.
If you have not done so already, turn your
computer and monitor on.
8.
Once you plug in the power supply, the
replacement modem will begin the
automatic installation process. This
will take about 10 minutes to complete.
10.
Launch your Web browser (such as
Internet Explorer or Safari) and go to
www.mydish.com.
11.
12.
The System Control Center home page
will open. If the System Status button
is green, the modem is operating
normally.
If the System Status button is red,
contact dishNET at 1-800-333-DISH (3474).
1.
Locate the original shipping label on the
box and remove it using the red pull tab.
2.
Turn the original shipping label over and
peel o the yellow return shipping label
to expose the adhesive.
3.
Apply the yellow return shipping label and
seal the box. Write down the UPS Tracking
Number and keep it for your records.
Return the original modem at the nearest UPS
drop-off location. To find the location nearest you
or to schedule a pick up at your cost, visit
ups.com/dropoff.
TO RETURN EQUIPMENT TO DISH NETWORK
1. Remove Shipping Label Here
2. Turn Label Over 3. Peel and Apply Return Label to Box
R
E
T
U
R
N
S
L
I
F
T
H
E
R
E
SHIP
TO:
DISH NETWORK
(800) 894-9131
525 DUNNETT COURT
SPARTANBURG SC 29303
BILLING: P/P
CUE 9.5 SCL412 96.5A 10/2009
20126944
(111) 555-5555
13 MELO DR
NORTH BANGOR NY 12966
1 LBS 1
OF
1
UPS 2ND DAY AIR
TRACKING #:
*** *** ** **** *** *
1Z
A1Z
*8463124
*44*
NY 136 1-01
2
TO RETURN EQUIPMENT TO DISH NETWORK
1. Remove Shipping Label Here
2. Turn Label Over 3. Peel and Apply Return Label to Box
SHIP
TO:
DISH NETWORK
(800) 894-9131
525 DUNNETT COURT
SPARTANBURG SC 29303
BILLING: P/P
CUE 9.5 SCL412 96.5A 10/2009
20126944
(111) 555-5555
13 MELO DR
NORTH BANGOR NY 12966
1 LBS
UPS 2ND DAY AIR
TRACKING #:
*** *** ** **** *** *
1Z
A1Z
*8463124
*44*
NY 136 1-01
2
R
E
T
U
R
N
S
L
I
F
T
H
E
R
E
PEEL HERE AND
SHIP
TO:
DISH NETWORK
(800) 894-9131
525 DUNNETT COURT
SPARTANBURG SC 29303
BILLING: P/P
20126944
(111) 555-5555
13 MELO DR
NORTH BANGOR NY 12
1 LBS
UPS 2ND DAY
TRACKING #:
1Z
A1Z
*8
*
NY
SHIP
TO:
SERVICE SPARTANBURG SERVICE CENTER
(111) 555-5555
525 DUNNET COURT
SPARTANBURG SC 29303
SERVICE SPARTANBURG SERVICE CENTER
(111) 555-5555
NULL
525 DUNNET COURT
SPARTANBURG SC 29303
1 LBS 1 OF 1
UPS 2ND DAY AIR
TRACKING #:
*** *** ** **** *** *
1Z
A1Z
*8463124
*44*
SC 293 9-05
RS
2
DESC: RETURN
BILLING: P/P
RETURN SERVICE
REF1: XXXXXXXX
REF2: XXXXXX
DOC: XXXXXXX
ORD: XXXXXXXX
SN:RREJXXXXXXXXX
PN: XXXXXX
RA: XXXXXXXX
DEL: XXXXXXXX
REQTYPE: AE
QTY: 1
UPS tracking
number
RA number
PEEL HERE AND APPLY RETURN SHIPPING LABEL
DESC: RETURN
BILLING: P/P
RETURN SERVICE
REF1: XXXXXXXX
REF2: XXXXXX
DOC: XXXXXXX
ORD: XXXXXXXX
SN:RREJXXXXXXXXX
PN: XXXXXX
RA: XXXXXXXX
DEL: XXXXXXXX
REQTYPE: AE
QTY: 1
BURG SERVICE CENTER
OURT
RG SC 29303
1 LBS 1
OF
1
AY A IR
*** *** ** **** *** *
Z
A1Z
*8463
*44*
SC 293 9-05
RS
2
Getting Started (continued)
Getting Started (continued)
If you cannot open a web page...
Returning Your Equipment
Packaging your Modem
Support
Around the Clock
Online Chat
For 24-7 assistance and help go to dish.com/chat
My Account
To pay your bill online or make changes to your
account go to mydish.com.
Launch your Web browser and go to
www.systemcontrolcenter.com.
7.
Plug the replacement power cord into
the replacement power supply. Then,
plug the power supply into your power
source.
If you see the DISH webpage, the new modem
is ready to use. If you do not see anything go to
step 11.
You will see the indicator lights on the modem’s
front panel blink on and o, this is normal. You
will not be able to use the modem during this
ten minute window of time.
9.
If you have not done so already, turn your
computer and monitor on.
8.
Once you plug in the power supply, the
replacement modem will begin the
automatic installation process. This
will take about 10 minutes to complete.
10.
Launch your Web browser (such as
Internet Explorer or Safari) and go to
www.mydish.com.
11.
12.
The System Control Center home page
will open. If the System Status button
is green, the modem is operating
normally.
If the System Status button is red,
contact dishNET at 1-800-333-DISH (3474).
1.
Locate the original shipping label on the
box and remove it using the red pull tab.
2.
Turn the original shipping label over and
peel o the yellow return shipping label
to expose the adhesive.
3.
Apply the yellow return shipping label and
seal the box. Write down the UPS Tracking
Number and keep it for your records.
Return the original modem at the nearest UPS
drop-off location. To find the location nearest you
or to schedule a pick up at your cost, visit
ups.com/dropoff.
TO RETURN EQUIPMENT TO DISH NETWORK
1. Remove Shipping Label Here
2. Turn Label Over 3. Peel and Apply Return Label to Box
R
E
T
U
R
N
S
L
I
F
T
H
E
R
E
SHIP
TO:
DISH NETWORK
(800) 894-9131
525 DUNNETT COURT
SPARTANBURG SC 29303
BILLING: P/P
CUE 9.5 SCL412 96.5A 10/2009
20126944
(111) 555-5555
13 MELO DR
NORTH BANGOR NY 12966
1 LBS 1
OF
1
UPS 2ND DAY AIR
TRACKING #:
*** *** ** **** *** *
1Z
A1Z
*8463124
*44*
NY 136 1-01
2
TO RETURN EQUIPMENT TO DISH NETWORK
1. Remove Shipping Label Here
2. Turn Label Over 3. Peel and Apply Return Label to Box
SHIP
TO:
DISH NETWORK
(800) 894-9131
525 DUNNETT COURT
SPARTANBURG SC 29303
BILLING: P/P
CUE 9.5 SCL412 96.5A 10/2009
20126944
(111) 555-5555
13 MELO DR
NORTH BANGOR NY 12966
1 LBS
UPS 2ND DAY AIR
TRACKING #:
*** *** ** **** *** *
1Z
A1Z
*8463124
*44*
NY 136 1-01
2
R
E
T
U
R
N
S
L
I
F
T
H
E
R
E
PEEL HERE AND
SHIP
TO:
DISH NETWORK
(800) 894-9131
525 DUNNETT COURT
SPARTANBURG SC 29303
BILLING: P/P
20126944
(111) 555-5555
13 MELO DR
NORTH BANGOR NY 12
1 LBS
UPS 2ND DAY
TRACKING #:
1Z
A1Z
*8
*
NY
SHIP
TO:
SERVICE SPARTANBURG SERVICE CENTER
(111) 555-5555
525 DUNNET COURT
SPARTANBURG SC 29303
SERVICE SPARTANBURG SERVICE CENTER
(111) 555-5555
NULL
525 DUNNET COURT
SPARTANBURG SC 29303
1 LBS 1 OF 1
UPS 2ND DAY AIR
TRACKING #:
*** *** ** **** *** *
1Z
A1Z
*8463124
*44*
SC 293 9-05
RS
2
DESC: RETURN
BILLING: P/P
RETURN SERVICE
REF1: XXXXXXXX
REF2: XXXXXX
DOC: XXXXXXX
ORD: XXXXXXXX
SN:RREJXXXXXXXXX
PN: XXXXXX
RA: XXXXXXXX
DEL: XXXXXXXX
REQTYPE: AE
QTY: 1
UPS tracking
number
RA number
PEEL HERE AND APPLY RETURN SHIPPING LABEL
DESC: RETURN
BILLING: P/P
RETURN SERVICE
REF1: XXXXXXXX
REF2: XXXXXX
DOC: XXXXXXX
ORD: XXXXXXXX
SN:RREJXXXXXXXXX
PN: XXXXXX
RA: XXXXXXXX
DEL: XXXXXXXX
REQTYPE: AE
QTY: 1
BURG SERVICE CENTER
OURT
RG SC 29303
1 LBS 1
OF
1
AY A IR
*** *** ** **** *** *
Z
A1Z
*8463
*44*
SC 293 9-05
RS
2
MODEM EXCHANGE INSTRUCTIONS
Getting Started
Connect and Setup Your Modem
Getting Started (continued)
1.
2.
DN004020
DN004020
Contact dishNET at 1-800-333-DISH (3474)
to authorize your replacement modem.
Then, shut down the computer that the
original modem is connected to.
Unplug the modem power supply
from the outlet or power source
and then disconnect power supply
cable from the original modem.
4.
Connect the Ethernet cable to the
LAN port on the replacement modem.
3.
Disconnect the coax and Ethernet
cables from the original modem.
6.
Plug the replacement DC power cord
into the DC IN port on the replacement
modem.
5.
Connect the coax cable to the SAT
port on the replacement modem.
Securely hand tighten this connection,
DO NOT use a wrench.
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Dish dishNET Modem (Hughes) Quick start guide

Dish
Brand
Dish
Model
dishNET Modem (Hughes)
Category
Modems
Type
Quick start guide
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