HP OfficeJet Pro 8030e All-in-One Printer series User guide

Category
Multifunctionals
Type
User guide
HP company notices
THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE.
ALL RIGHTS RESERVED. REPRODUCTION, ADAPTATION, OR TRANSLATION OF THIS MATERIAL IS PROHIBITED WITHOUT PRIOR WRITTEN PERMISSION OF
HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS
WARRANTY STATEMENTS ACCOMPANYING SUCH PRODUCTS AND SERVICES. NOTHING HEREIN SHOULD BE CONSTRUED AS CONSTITUTING AN ADDITIONAL
WARRANTY. HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN.
© Copyright 2021 HP Development Company, L.P.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Mac, OS X, macOS, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.
Android and Chromebook are trademarks of Google LLC.
Amazon and Kindle are trademarks of Amazon.com, Inc. or its ailiates.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Safety information
Always follow basic safety precautions when using this product to reduce risk of injury from re or electric shock.
- Read and understand all instructions in the documentation that comes with the printer.
- Observe all warnings and instructions marked on the product.
- Unplug this product from wall outlets before cleaning.
- Do not install or use this product near water, or when you are wet.
- Install the product securely on a stable surface.
- Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
- If the product does not operate normally, see Solve a problem.
- There are no user-serviceable parts inside. Refer servicing to qualied service personnel.
Table of contents
1 Get started .................................................................................................................................................... 1
Printer parts ........................................................................................................................................................... 2
Control panel features ........................................................................................................................................... 5
Turn the printer o ................................................................................................................................................ 9
2 Load media and paper basics ........................................................................................................................ 10
Load paper ........................................................................................................................................................... 11
Load an original on the scanner glass ................................................................................................................. 21
Load an original in the document feeder ............................................................................................................ 23
Paper basics ......................................................................................................................................................... 24
Tips for selecting and using paper ...................................................................................................................... 25
3 Connect your printer .................................................................................................................................... 26
Requirements for HP+ printers ........................................................................................................................... 27
Set up the printer for wireless communication ................................................................................................... 28
Connect your printer to an Ethernet network ..................................................................................................... 32
Connect your printer using a USB cable .............................................................................................................. 33
Change network settings ..................................................................................................................................... 34
Use Wi-Fi Direct .................................................................................................................................................... 36
4 Printer management tools ........................................................................................................................... 39
Use the HP Smart app to print, scan, and manage ............................................................................................. 40
Open the HP printer software (Windows) ............................................................................................................ 41
Toolbox (Windows) .............................................................................................................................................. 42
Embedded web server ......................................................................................................................................... 43
Update the printer ............................................................................................................................................... 46
5 Web Services ............................................................................................................................................... 47
What are Web Services? ....................................................................................................................................... 48
Set up Web Services ............................................................................................................................................. 48
Remove Web Services .......................................................................................................................................... 49
ENWW iii
6 Print ........................................................................................................................................................... 50
Print using the HP Smart app .............................................................................................................................. 51
Print using a computer ........................................................................................................................................ 53
Print from mobile devices .................................................................................................................................... 59
Tips for successful printing ................................................................................................................................. 60
7 Copy and scan .............................................................................................................................................. 63
Copy and scan using HP Smart ............................................................................................................................ 64
Copy from the printer .......................................................................................................................................... 66
Scan using HP printer software (Windows 7) ...................................................................................................... 67
Scan using Webscan ............................................................................................................................................ 71
Scan to a memory device ..................................................................................................................................... 72
Tips for copy and scan success ............................................................................................................................ 73
8 Fax ............................................................................................................................................................. 74
Send a fax ............................................................................................................................................................ 75
Receive a fax ........................................................................................................................................................ 80
Set up phone book contacts ................................................................................................................................ 85
Change fax settings ............................................................................................................................................. 88
Fax and digital phone services ............................................................................................................................ 92
Fax on Voice over Internet Protocol .................................................................................................................... 93
Use reports .......................................................................................................................................................... 94
Additional fax setup ............................................................................................................................................ 98
9 Manage cartridges ..................................................................................................................................... 122
Information on cartridges and the printhead ................................................................................................... 123
Some color ink is used even when printing with black cartridge only ............................................................. 124
Check the estimated ink levels .......................................................................................................................... 125
Replace the cartridges ....................................................................................................................................... 126
Order cartridges ................................................................................................................................................. 130
Store printing supplies ...................................................................................................................................... 131
Anonymous usage information storage ........................................................................................................... 132
Cartridge warranty information ........................................................................................................................ 133
10 Solve a problem ....................................................................................................................................... 134
Get help from the HP Smart app ....................................................................................................................... 135
Get help from the printer control panel ............................................................................................................ 135
Get help in this guide ......................................................................................................................................... 135
Understand printer reports ............................................................................................................................... 162
Solve Web Services problems ............................................................................................................................ 164
iv ENWW
Maintain the printer ........................................................................................................................................... 165
Restore original factory defaults and settings ................................................................................................. 169
HP support ......................................................................................................................................................... 171
11 HP EcoSolutions (HP and the Environment) ................................................................................................ 173
HP EcoSolutions (HP and the Environment) ...................................................................................................... 174
Appendix A Technical information ................................................................................................................. 177
Specications ..................................................................................................................................................... 178
Regulatory notices ............................................................................................................................................. 181
Environmental product stewardship program .................................................................................................. 189
Index ........................................................................................................................................................... 196
ENWW v
vi ENWW
1 Get started
This guide provides details about how to use the printer and how to resolve problems.
Printer parts
Control panel features
Turn the printer o
ENWW 1
Printer parts
This section contains the following topics:
Top and front view
Printing supplies area
Back view
Top and front view
1 Document feeder
2 Document feeder paper-width guides
3 Document feeder tray
4 Document feeder output extension
5 Scanner lid
6 Scanner glass
7 Output tray
8 Output tray extension
9 Input tray
10 Power button
11 Front USB port
NOTE: This feature is available with some models of the printer.
12 Front door
13 Control panel display
2 Chapter 1 Get started ENWW
Printing supplies area
1 Cartridge access door
2 Front door
3 Printhead
4 Cartridges
5 PIN code label
NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.
Avoid removing supplies for extended periods of time. Do not turn the printer o when a cartridge is missing.
Back view
5
4321
1 Ethernet network port
ENWW Printer parts 3
2 Rear USB port
NOTE: A label is covering the USB port on this printer. Use the HP Smart app and a network connection to set up your printer
and receive the HP+ oer. After setup, you can print using a USB cable connection, if desired, but the printer must also still be
connected to the Internet if you have enabled HP+.
3
Fax port (Ext)
4
Fax port (Line)
5 Power connection
4 Chapter 1 Get started ENWW
Control panel features
Lift the control panel
Overview of buttons and lights
Function buttons
Dashboard icons
Change printer settings
Lift the control panel
You can move the control panel for easier use.
Push the upper part of the control panel to lift it.
NOTE: Return the control panel to its original position by pushing down the bottom until it is back in
place.
Overview of buttons and lights
7
1
2 3 4 5
6
Label Name and Description
1 Power light: Indicates whether the printer is turned on.
ENWW Control panel features 5
Label Name and Description
2 Wireless light: Indicates the status of the printer's wireless connection.
Solid blue light indicates that wireless connection has been established and you can print.
Slow blinking light with clear pause indicates that wireless is on, but not congured. To connect your printer, see Set up the
printer for wireless communication.
Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is
within the range of wireless signal.
Fast blinking light indicates wireless error. Refer to the message on the printer display.
If the wireless light is o, wireless is turned o.
3 Back button: Returns to the previous menu.
4 Home button: Returns to the home screen from any other screen.
5 Help button: Opens the Help menu when on the Home screen, or shows contextual help content if it is available for the current
operation when on other screens.
6 Function buttons: Tap to perform common tasks. For more information, see Function buttons.
7 Dashboard: Swipe down for additional printer management options. For more information, see Dashboard icons.
Function buttons
Function button Purpose
Copy Copy document, ID card, or photo.
Scan Scan document.
Photo Print photo from USB ash drive.
Fax Set up fax, send fax, or reprint received fax.
Dashboard icons
The Dashboard on the printer control panel lets you access the icons on the display, check the status of the
printer, or monitor and manage current and scheduled printer tasks.
To open the Dashboard, touch or swipe down the tab at the top of a screen on the control panel.
Icon Purpose
Setup: Displays the setup screen for changing preferences, network setup, Wi-
Fi Direct, Web Services setup, fax setup, and other maintenance settings and
generating reports.
6 Chapter 1 Get started ENWW
Icon Purpose
Wireless: Displays wireless status and menu options. For more information, see
Set up the printer for wireless communication.
NOTE: (Ethernet) and (Wireless) will not be displayed at the same
time. Showing the Ethernet icon or the wireless icon depends on the way your
printer is connected to the network. If the network connection of the printer has
not been set up, then the printer control panel display shows (Wireless) by
default.
Ethernet: Shows that an Ethernet network connection exists and also provides
easy access to the network status screen.
Wi-Fi Direct: Displays the status, name, and password for Wi-Fi Direct, and the
number of devices connected. You can also change settings and print a guide.
Ink Status: Displays the estimated ink levels.
NOTE: Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not have to replace the
cartridges until prompted to do so.
Fax Status: Displays status information for the Auto Answer function, fax logs,
and the fax sound volume.
HP EcoSolutions: Displays a screen where you can congure some of the
printer's environmental features.
ENWW Control panel features 7
Change printer settings
Use the control panel to change the printer functions and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using the printer
management tools in the software.
For more information about these tools, see Printer management tools.
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer. Some features of
the functions allows you to change settings.
1. Select Copy or Scan and then select the desired option.
2. After selecting a function, touch (Settings), scroll through the available settings, and then touch the
setting you want to change.
3. Follow the prompts on the control panel display to change the settings.
TIP: Touch (Home) to return to the Home screen.
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup menu.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch (Setup).
2. Touch and scroll through the screens.
3. Touch the screen items to select screens or options.
TIP:
Touch (Home) to return to the Home screen.
8 Chapter 1 Get started ENWW
Turn the printer o
Press (the Power button) to turn o the printer. Wait until the power light turns o before unplugging the
power cord or turning o a power strip.
CAUTION: If you incorrectly turn the printer o, the print carriage might not return to the correct position,
causing problems with the cartridges and print quality issues.
ENWW Turn the printer o 9
2 Load media and paper basics
Load paper
Load an original on the scanner glass
Load an original in the document feeder
Paper basics
Tips for selecting and using paper
10 Chapter 2 Load media and paper basics ENWW
Load paper
To load standard paper
1. Pull out the input tray.
NOTE: If there is other paper in the input tray, remove the paper before loading a dierent paper type
or size.
2. Slide the paper-width guides to the edges of the input tray.
ENWW Load paper 11
3. Insert the paper in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is aligned with the appropriate paper size lines on the front of the tray.
Also, make sure the stack of paper does not exceed the stack height marking on the left edge of the tray.
NOTE: Do not load paper while the printer is printing.
4. Adjust the paper-width guides until they touch the left and right edges of the stack of paper.
12 Chapter 2 Load media and paper basics ENWW
5. Reinsert the input tray into the printer.
6. Pull out the output tray extension as shown.
To load legal paper
1. Pull out the input tray.
NOTE: If there is other paper in the input tray, remove the paper before loading a dierent paper type
or size.
ENWW Load paper 13
2. Slide the paper-width guides to the edges of the input tray.
3. Press the button near the front left of the tray to extend the input tray.
14 Chapter 2 Load media and paper basics ENWW
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17
  • Page 18 18
  • Page 19 19
  • Page 20 20
  • Page 21 21
  • Page 22 22
  • Page 23 23
  • Page 24 24
  • Page 25 25
  • Page 26 26
  • Page 27 27
  • Page 28 28
  • Page 29 29
  • Page 30 30
  • Page 31 31
  • Page 32 32
  • Page 33 33
  • Page 34 34
  • Page 35 35
  • Page 36 36
  • Page 37 37
  • Page 38 38
  • Page 39 39
  • Page 40 40
  • Page 41 41
  • Page 42 42
  • Page 43 43
  • Page 44 44
  • Page 45 45
  • Page 46 46
  • Page 47 47
  • Page 48 48
  • Page 49 49
  • Page 50 50
  • Page 51 51
  • Page 52 52
  • Page 53 53
  • Page 54 54
  • Page 55 55
  • Page 56 56
  • Page 57 57
  • Page 58 58
  • Page 59 59
  • Page 60 60
  • Page 61 61
  • Page 62 62
  • Page 63 63
  • Page 64 64
  • Page 65 65
  • Page 66 66
  • Page 67 67
  • Page 68 68
  • Page 69 69
  • Page 70 70
  • Page 71 71
  • Page 72 72
  • Page 73 73
  • Page 74 74
  • Page 75 75
  • Page 76 76
  • Page 77 77
  • Page 78 78
  • Page 79 79
  • Page 80 80
  • Page 81 81
  • Page 82 82
  • Page 83 83
  • Page 84 84
  • Page 85 85
  • Page 86 86
  • Page 87 87
  • Page 88 88
  • Page 89 89
  • Page 90 90
  • Page 91 91
  • Page 92 92
  • Page 93 93
  • Page 94 94
  • Page 95 95
  • Page 96 96
  • Page 97 97
  • Page 98 98
  • Page 99 99
  • Page 100 100
  • Page 101 101
  • Page 102 102
  • Page 103 103
  • Page 104 104
  • Page 105 105
  • Page 106 106
  • Page 107 107
  • Page 108 108
  • Page 109 109
  • Page 110 110
  • Page 111 111
  • Page 112 112
  • Page 113 113
  • Page 114 114
  • Page 115 115
  • Page 116 116
  • Page 117 117
  • Page 118 118
  • Page 119 119
  • Page 120 120
  • Page 121 121
  • Page 122 122
  • Page 123 123
  • Page 124 124
  • Page 125 125
  • Page 126 126
  • Page 127 127
  • Page 128 128
  • Page 129 129
  • Page 130 130
  • Page 131 131
  • Page 132 132
  • Page 133 133
  • Page 134 134
  • Page 135 135
  • Page 136 136
  • Page 137 137
  • Page 138 138
  • Page 139 139
  • Page 140 140
  • Page 141 141
  • Page 142 142
  • Page 143 143
  • Page 144 144
  • Page 145 145
  • Page 146 146
  • Page 147 147
  • Page 148 148
  • Page 149 149
  • Page 150 150
  • Page 151 151
  • Page 152 152
  • Page 153 153
  • Page 154 154
  • Page 155 155
  • Page 156 156
  • Page 157 157
  • Page 158 158
  • Page 159 159
  • Page 160 160
  • Page 161 161
  • Page 162 162
  • Page 163 163
  • Page 164 164
  • Page 165 165
  • Page 166 166
  • Page 167 167
  • Page 168 168
  • Page 169 169
  • Page 170 170
  • Page 171 171
  • Page 172 172
  • Page 173 173
  • Page 174 174
  • Page 175 175
  • Page 176 176
  • Page 177 177
  • Page 178 178
  • Page 179 179
  • Page 180 180
  • Page 181 181
  • Page 182 182
  • Page 183 183
  • Page 184 184
  • Page 185 185
  • Page 186 186
  • Page 187 187
  • Page 188 188
  • Page 189 189
  • Page 190 190
  • Page 191 191
  • Page 192 192
  • Page 193 193
  • Page 194 194
  • Page 195 195
  • Page 196 196
  • Page 197 197
  • Page 198 198
  • Page 199 199
  • Page 200 200
  • Page 201 201
  • Page 202 202
  • Page 203 203
  • Page 204 204
  • Page 205 205

HP OfficeJet Pro 8030e All-in-One Printer series User guide

Category
Multifunctionals
Type
User guide

Ask a question and I''ll find the answer in the document

Finding information in a document is now easier with AI