HP T5720 - Thin Client Reference guide

Hardware Reference Guide

HP Compaq t5720/t5725 Thin Client

Document Part Number: 405356-003

September 2007

This book provides basic hardware information for this series of thin

clients.

The information contained herein is subject to change without notice.

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft

Corporation in the U.S. and other countries.

The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein

should be construed as constituting an additional warranty. HP shall not be liable

for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright.

No part of this document may be photocopied, reproduced, or translated to

another language without the prior written consent of Hewlett-Packard

Company.

Å

WARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

Ä

CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

Hardware Reference Guide

HP Compaq t5720/t5725 Thin Client

Document Part Number: 405356-003

Hardware Reference Guide www.hp.com iii

Contents

1 Product features

Standard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Front panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Rear panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

System board components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Windows Logo Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

Additional function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

Special mouse functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

Serial number location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

2 Hardware upgrades

General hardware installation sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Removing and replacing the chassis cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Installing thin client options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Flash memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

SODIMM upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

PCI Expansion Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Internal battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

MultiBay hard drive and diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

A Specifications

B Security provisions

Securing the thin client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1

C Mounting the thin client

HP Quick Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1

iv www.hp.com Hardware Reference Guide

Contents

Supported mounting options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–5

Non-supported mounting option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–8

D Electrostatic discharge

Preventing electrostatic damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–1

Grounding methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–2

E Thin client operation

Routine thin client care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–1

Supported orientations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–2

Non-supported orientations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–4

F Shipping information

Shipping preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–1

Important service repair information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2

Index

Hardware Reference Guide www.hp.com 1-1

1

Product features

Standard features

HP Compaq t5720/t5725 thin clients are terminals that connect to a

Microsoft server with Citrix MetaFrame software running atop the

server operating system.

HP has partnered with Altiris to manage HP Compaq thin clients.

Altiris Deployment Solution is a leading-edge tool to help with quick

deployment and for on-going management of the thin clients in your

organization. Each HP Compaq thin client is recognized by the Altiris

Deployment Solution as a supported device. As a result, you need not

track license compliancy for each device. For additional information

about the Altiris Deployment Solution tool, refer to the Altiris

Deployment Solution insert that shipped with the thin client and the

Deployment Solution User Guide that is available at:

www.altiris.com/documentation.

The next sections describe the features of the t5720/t5725. For a

complete list of the hardware and software installed on a specific

model, visit

http://h18004.www1.hp.com/products/thinclients/index.html.

The t5720/t5725 includes the following features:

■ no moving parts.

■ no hard drives or diskette drives (optional MultiBay hard drive

and diskette drive available).

■ 15-minute setup time.

■ while software support is limited to 90 days from date of

purchase, free periodic firmware upgrades during the product's

warranty period help to protect your IT investment.

■ central deployment and management using the Altiris

Deployment Solution.

1-2 www.hp.com Hardware Reference Guide

Product features

Front panel components

1 Power button 3 Flash activity LED

2 Power LED 4 USB ports (2)

* For more information, refer to the model-specific QuickSpecs at

http://h18004.www1.hp.com/products/quickspecs/QuickSpecs_A

rchives/QuickSpecs_Archives.html.

Hardware Reference Guide www.hp.com 1-3

Product features

Rear panel components

1 Cable lock slots 6 Universal Serial Bus (USB)

connectors (4)

2 Ethernet RJ-45 connector 7 Line-in audio connector

(microphone)

3 Line-out audio (headphone)

connector

8 Monitor connector

4 PS/2 connectors (2) 9 Serial connector

5 Parallel connector : Power connector

* For more information, refer to the model-specific QuickSpecs at

http://h18004.www1.hp.com/products/quickspecs/QuickSpecs_A

rchives/QuickSpecs_Archives.html.

1-4 www.hp.com Hardware Reference Guide

Product features

System board components

1 PCI riser slot 4 SODIMM memory

2 PCI riser card (optional) 5 Flash memory

3 Speaker connector

* For more information, refer to the model-specific QuickSpecs at

http://h18004.www1.hp.com/products/quickspecs/QuickSpecs_

Archives/QuickSpecs_Archives.html.

Hardware Reference Guide www.hp.com 1-5

Product features

Using the keyboard

Keyboard features

Enhanced keyboard components

1 Caps Lock key Activates/deactivates the Caps Lock

feature.

2 Scroll Lock key Activates/deactivates the Scroll Lock

feature.

3 Num Lock key Activates/deactivates the Num Lock

feature.

4 Ctrl

key Use in combination with another key; its

function depends on the application

software you are using.

5 Windows Logo

Key

1

Opens the Start menu in Microsoft

Windows. Use in combination with other

keys to perform other functions. For more

information, see “Windows Logo Key” on

page 6.

1

Available in select geographic regions.

1-6 www.hp.com Hardware Reference Guide

Product features

Windows Logo Key

Use the Windows Logo Key in combination with other keys to

perform certain functions available in Windows operating systems.

6 Alt key Use in combination with another key; its

function depends on the application

software you are using.

7 Application key

1

Opens (like the right mouse button)

pop-up menus in a Microsoft Office

application. May perform other functions

in other software applications.

8 Editing keys Includes the following: Insert, Home,

Page Up, Delete, End, and Page Down.

Hold down Ctrl and Alt while pressing

Delete to restart the thin client.

1

Available in select geographic regions.

Enhanced keyboard components (Continued)

Windows Logo Key + Tab Switch between open items.

Windows Logo Key +

e Open My Computer.

Windows Logo Key +

f Search for a file or folder.

Windows Logo Key +

Ctrl + f Search for computers.

Windows Logo Key +

m Minimize all windows.

Windows Logo Key +

Shift + m Undo minimize all.

Windows Logo Key +

Break Display the System Properties

dialog box.

Windows Logo Key +

r Open the Run dialog box.

Hardware Reference Guide www.hp.com 1-7

Product features

Additional function keys

The following key combinations also work on the HP Compaq

t5720/t5725 thin client:

Special mouse functions

Most software applications support the use of a mouse. The functions

assigned to each mouse button depend on the software applications

you are using.

Serial number location

Every thin client has a unique serial number that is located as shown

in the following illustration. Have this number available when

contacting HP customer service for assistance.

Serial number location

Alt + Esc Cycles through minimized applications.

Alt + Tab Cycles through open applications.

Alt + Shift + Tab Switches to the previous session.

1-8 www.hp.com Hardware Reference Guide

Product features

Hardware Reference Guide www.hp.com 2-1

2

Hardware upgrades

General hardware installation sequence

To ensure the proper installation of any thin client hardware option:

1. Back up any data, if necessary.

2. If the thin client is powered on:

a. Shut the unit down.

b. Turn the unit and any other attached devices off.

c. Disconnect the power cord from the wall outlet.

d. Disconnect any external devices or cables.

Å

WARNING: To reduce the risk of personal injury from electrical shock

and/or hot surfaces, be sure to disconnect the power cord from the wall

outlet and allow the internal system components to cool before touching.

Å

WARNING: To reduce the risk of electrical shock, fire, or damage to the

equipment, do not plug telecommunications or telephone connectors into

the network interface controller (NIC) receptacles.

Ä

CAUTION: Static electricity can damage the electronic components of

the thin client or optional equipment. Before beginning these procedures,

ensure that you are discharged of static electricity by briefly touching a

grounded metal object. See Appendix D, “Electrostatic discharge” for

more information.

2-2 www.hp.com Hardware Reference Guide

Hardware upgrades

3. Remove the chassis cover. For more information, see “Removing

and replacing the chassis cover” on page 2-3.

4. If necessary, remove any hardware that you will replace.

5. Install or replace equipment. For removal and replacement

procedures, see the following sections:

❏ Flash memory upgrade on page 2-4

❏ SODIMM upgrade on page 2-6

❏ PCI Expansion Module on page 2-7

❏ Internal battery on page 2-10

✎

Option kits include more detailed installation instructions.

6. Replace the chassis cover.

7. Reconnect any external devices and power cords.

8. Turn on the monitor, the thin client, and any devices you want

to test.

9. Load any necessary drivers.

✎

You can download select hardware drivers from HP at

http://www.hp.com/country/us/eng/support.html.

10. Reconfigure the thin client, if necessary.

Hardware Reference Guide www.hp.com 2-3

Hardware upgrades

Removing and replacing the chassis cover

To install internal hardware, you must remove the chassis cover as

shown in the following procedures.

Å

WARNING: Before removing the chassis cover, ensure that the thin

client is turned off and the power cord is disconnected from the electrical

outlet.

1. Remove the two screws that secure the cover to the chassis 1.

2. Slide the cover about 1/2-inch toward the back of the unit, and

then lift the cover off the chassis 2.

3. Disconnect the speaker cable 3 from the system board.

Removing the chassis cover and disconnecting the speaker

To replace the chassis cover, reverse the previous procedure.

2-4 www.hp.com Hardware Reference Guide

Hardware upgrades

Installing thin client options

The t5720/t5725 thin client offers several options, including flash

memory, SODIMMs, and security hardware. For more information

about security hardware, see Appendix B, “Security provisions”. To

view and order available options, visit the HP Web site at

http://h18004.www1.hp.com/products/thinclients/options

/index.html.

The following sections contain general installation instructions for

some of the available options. In all cases, see the specific installation

instructions that came with the thin client option.

Before beginning the installation process, review “General hardware

installation sequence” on page 2-1 for procedures you should follow

before and after installing or replacing hardware.

Flash memory upgrade

Use the following procedure to upgrade or replace flash memory.

Ä

CAUTION: If necessary, back up any data before continuing the

installation.

✎

In addition to following these instructions, follow the detailed

instructions that accompany the flash memory.

1. Complete steps 1 through 4 of the “General hardware installation

sequence” on page 2-1.

2. Remove the existing flash memory.

✎

You may need needle-nose pliers to remove the flash memory

module.

Hardware Reference Guide www.hp.com 2-5

Hardware upgrades

3. Verify the location of the round opening on the flash memory

card and align the opening with the plastic stem on the system

board.

4. Insert the new flash memory with the connectors facing down as

shown in the following illustration.

Installing flash memory

5. Complete steps 6 through 8 of the “General hardware installation

sequence” on page 2-1.

6. Install the thin client software. For installation instructions, refer

to the Troubleshooting Guide or the HP Compaq Thin Client

Imaging Tool white paper available on the HP Web site at

www.hp.com/products/thinclientsoftware.

2-6 www.hp.com Hardware Reference Guide

Hardware upgrades

SODIMM upgrade

Use the following procedure to upgrade or replace the SODIMM

module.

Ä

CAUTION: If necessary, back up any data before continuing the

installation.

✎

In addition to following these instructions, follow the detailed

instructions that accompany the module.

1. Complete steps 1 through 4 of the “General hardware installation

sequence” on page 2-1.

2. Remove the existing SODIMM module.

3. Install the module into the socket at a 45° angle 1 and then lower

the module 2 until it clicks into place.

Installing an optional SODIMM

4. Complete steps 6 through 10 of the “General hardware

installation sequence” on page 2-1.

Hardware Reference Guide www.hp.com 2-7

Hardware upgrades

PCI Expansion Module

✎

You can order the PCI Expansion Module kit at

http://h18004.www1.hp.com/products/thinclients/

options/index.html.

Installation of a PCI Expansion Module requires that you replace the

chassis cover with a PCI Expansion Module chassis cover. To install a

PCI Expansion Module, follow the instructions included in the option

kit. The PCI Expansion Module option kit includes the following

components:

■ PCI riser card

■ PCI Expansion Module chassis cover (with speaker)

■ 50W power supply

✎

To ensure proper operation, you must use the power supply included

with the PCI expansion card.

Use the following instructions as an overview of this procedure.

✎

In addition to following these instructions, follow the detailed

instructions that accompany the PCI card.

1. Complete steps 1 through 4 of the “General hardware installation

sequence” on page 2-1.

2-8 www.hp.com Hardware Reference Guide

Hardware upgrades

2. Install the PCI riser card in the PCI expansion slot on the system

board, as shown in the following illustration.

Installing PCI riser card

3. Connect the speaker cable from the PCI Expansion Module

chassis cover to the system board. The speaker is installed in the

PCI Expansion Module chassis cover.

Connecting the speaker

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