Ruckus Wireless ZoneFlex 7762 Installation guide

Ruckus Wireless

™

ZoneFlex

™

7762 AC Dual Band 802.11n

Outdoor Access Point

Installation Guide

Part Number 800-70357-001 Rev B

Published January 2012

www.ruckuswireless.com

Models: ZF7762-AC

ZF7762-S-AC

ZF7762-T-AC

i

1 About This Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Using ZoneDirector or FlexMaster to Manage the Access Point . . . . . . . . . . . . . . . . . . 1

2 Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Mounting Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

3 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Get to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Determine the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . . . . . . . 9

Become Familiar with the Installation Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Decide How You Will Supply Power to the Access Point . . . . . . . . . . . . . . . . . . . . . . . 13

4 Configuring the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Step 1: Connect the Cables to the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Step 2: Connect the Access Point to the Same Subnet as ZoneDirector . . . . . . . . . 17

Step 3: Disconnect the Access Point from the Power Source . . . . . . . . . . . . . . . . . . . 18

Configuring for Standalone Operation or for Management by FlexMaster . . . . . . . . 19

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Step 1: Prepare the Administrative Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Step 2: Connect the Access Point to the Administrative Computer . . . . . . . . . . . . . 22

Step 3: Log In to the Access Point’s Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Step 4: Configure the Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Step 5: Disconnect the Access Point from the Administrative Computer . . . . . . . . . 31

Step 6: Restore the Administrative Computer’s Network Settings . . . . . . . . . . . . . . 31

5 Verifying Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Contents

ii

Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . . . . . . 33

Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

6 Deploying the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Step 1: Connect and Seal the RJ-45 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Step 2: Complete the Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Step 3: Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

7 Mounting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Step 1: Attach the Hanger Mount to the Mounting Surface . . . . . . . . . . . . . . . . . . . . . 40

Attaching the Hanger Mount to a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attaching the Bracket to a Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Step 2: Attach the Mounting Bracket to the Access Point . . . . . . . . . . . . . . . . . . . . . . 42

Step 3: Mount the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Sector Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Omni Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

8 (Optional) Mounting and Connecting the 5GHz External Antennas . . . . . . . . . . . . . . . . 47

Configuring the 5GHz Antenna Gain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Maximum Antenna Gain Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configure the Antenna Gain from the AP CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configure the Antenna Gain from the ZoneDirector Web Interface . . . . . . . . . . . . . 48

9 Resetting the Access Point to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 50

10 What to Do Next. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Change the Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configure the Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Read Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

1

1 About This Installation Guide

This Installation Guide provides information on how to set up the Ruckus Wireless ZoneFlex

7762 AC 802.11n Outdoor Access Point on your network. Topics covered in this guide

include installation, basic configuration, and device mounting.

This guide is intended for use by those responsible for installing and setting up network

equipment. Consequently, it assumes a basic working knowledge of local area networking,

wireless networking, and wireless devices.

Related Documentation

In addition to this guide, each Ruckus Wireless ZoneFlex 7762 AC 802.11n Outdoor Access

Point documentation set includes the following:

■ User Guide: Provides detailed information on how to configure the Access Point (AP).

The User Guide is available for download on the Ruckus Wireless Support Web site at:

http://support.ruckuswireless.com/documents

■ Release Notes: Provides late-breaking information about the current software release,

including new features, enhancements, and known issues. If the information in the

Release Notes differs from the information in this guide, follow the instructions in the

Release Notes.

■ Online Help: Accessible from the AP’s Web interface, the Online Help provides

information that helps you configure the device from the Web interface.

Using ZoneDirector or FlexMaster to Manage the

Access Point

If you are planning to use either Ruckus Wireless FlexMaster or Ruckus Wireless ZoneDi-

rector to manage the AP, this guide describes the required steps that will enable the AP

to report to and communicate with FlexMaster or ZoneDirector successfully.

■ To set up the AP for management by FlexMaster, refer to “(Optional) Set the FlexMaster

Server Address” on page 29.

■ To set up the AP for management by ZoneDirector, refer to “Configuring for Manage-

ment by ZoneDirector” on page 14.

2

Unpacking the ZoneFlex Access Point

Package Contents

2 Unpacking the ZoneFlex Access Point

1. Open the AP package, and then carefully remove the contents.

2. Return all packing materials to the shipping box, and put the box away in a dry location.

3. Verify that all items listed in Package Contents

below are included in the package.

Check each item for damage. If any item is damaged or missing, notify your authorized

Ruckus Wireless sales representative.

Package Contents

A complete AP package contains all of the items listed below:

■ ZoneFlex 7762 AC Outdoor Access Point

■ Mounting kit (see “Mounting Kit Contents” for details)

■ AC power cable end connector

■ Two M 25 cable glands

■ Two M 25 blanking caps

■ Ground wire (one meter long) with lug

■ Service Level Agreement / Limited Warranty Statement

■ Regulatory Statement

■ This Installation Guide

Mounting Kit Contents

■ Mounting bracket (1 piece)

■ Extension bracket (1 piece)

■ Hanger mount (1 piece)

■ M8 hex bolt (2 pieces)

■ M8 spring lock washer (2 pieces)

■ M8 flat lock washer (2 pieces)

■ SAE32 steel clamps, 2.5-inch diameter (4 pieces)

■ .250-28 x .625-inch machine screws with split lock and flat lock washers (4 pieces)

3

Unpacking the ZoneFlex Access Point

Package Contents

Figure 1. Mounting kit contents

Mounting bracket Extension bracket Hanger mount M8 hex bolt

M8 spring lock

washer

M8 flat lock washer SAE32 steel clamps 250-28 x .625-inch

machine screw

.250 spring lock

washer

.250 flat lock washer

4

Before You Begin

Prepare the Required Hardware and Tools

3 Before You Begin

Before installing and setting up the AP, Ruckus Wireless recommends that you first

complete the following pre-installation tasks.

Prepare the Required Hardware and Tools

You must supply the following tools and equipment:

■ A notebook computer running Windows 7/Vista/XP/2000 with one wireless 802.11b/

g/n network card and one Ethernet card installed

■ 7/16-inch wrench (machine screws)

■ 13mm wrench (M8 screws)

■ 6mm flathead screwdriver

■ Electric drill with 8mm drill bit (if mounting on a flat surface)

■ A ruler (for measuring the stripped portion of the AC cable)

■ A wire stripper

■ A pair of long-nose pliers

NOTE: At the beginning of each procedure, this guide lists the specific tools, accessories,

and equipment that you will need to complete the procedure.

5

Before You Begin

Get to Know the Access Point Features

Figure 2 and Figure 3 identify the AP features that are relevant to the installation and

mounting instructions that this guide provides. Before you begin the installation process,

Ruckus Wireless recommends that you become familiar with these features.

Figure 2. Access Point parts

Power LED

Status LED

RJ-45/PoE

Connectors

5GHz External

Antenna

Connectors

AC Power

Connector

6

Before You Begin

Get to Know the Access Point Features

Table 1. LEDs and connectors on the AP

Label Description

Power LED

•Off: No power is available, or the AP is not connected to a power

source.

•Red: The AP is powering on.

• Green: The AP is connected to a power source and has

completed its power-on sequence.

Status LED If the AP is operating in standalone mode:

• Amber: The WLAN service is up and at least one wireless client

is associated with the AP.

• Flashing amber: The WLAN service is up and no wireless clients

are currently associated with the AP.

If the AP is being managed by Ruckus Wireless ZoneDirector:

• Green: The AP is part of a mesh network (either as Root AP or

Mesh AP) and is connected to an uplink with good signal. If mesh

networking is disabled but the WLAN service is available, the

Status LED is also green.

• Fast flashing green: The AP is part of a mesh network (as Mesh

AP) and is connected to an uplink with fair signal.

• Slow flashing green: This Mesh AP is searching for an uplink or

is attempting to establish communication with ZoneDirector.

• Off: Mesh networking is disabled and the WLAN service is

unavailable.

RJ45 Connectors Two LAN ports that support Power over Ethernet (PoE):

• PoE IN port: Supports 10/100/1000Mbps connections, connects

to the network and receives 802.at PoE from the Ruckus Wireless

60W PoE injector (not supplied, may be ordered separately –

part number 902-0180-XX00, where XX is the country code).

• PoE OUT port: Supports 10/100Mbps connections. If the AP is

using AC power or the Ruckus Wireless PoE injector (ordered

separately), this port can supply 802.af PoE to the connected

PoE-capable device (for example, another ZoneFlex 7762 AC AP

or an IP-based surveillance camera). To use this port to supply

PoE, you first need to enable the PoE feature on the Web

interface. If you use PoE only to power the AP and you want to

use the PoE OUT port to supply power to another device, you

must use the Ruckus Wireless 60W PoE injector (part number

902-0180-XX00, where XX is the country code), which may be

ordered separately.

AC Power Connector You can use AC to supply power to the AP, in addition to using PoE.

7

Before You Begin

Get to Know the Access Point Features

If you want to extend the range of your wireless network, you can connect external high

gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors

on the top panel of the AP. For more information, refer to “(Optional) Mounting and

Connecting the 5GHz External Antennas” on page 47.

Figure 3. The 5GHz antenna connectors are protected by metal caps

Metal caps

8

Before You Begin

Perform a Site Survey

Before installing the AP, perform a site survey to determine the optimal AP placement or

maximum range, coverage, and network performance. When performing a site survey,

consider the following factors:

■ Data rates: Range is generally inversely proportional to data rates. The maximum radio

range is achieved at the lowest workable data rate. Higher data rates will generally be

achieved at closer distances.

■ Antenna type and placement: Proper antenna configuration is a critical factor in

maximizing radio range. As a general rule, radio range is increased by mounting the

radio higher off of the ground with the AP oriented so that the dome is facing down

(for recommended orientation examples, refer to Figure 4

on page 9). If you are

connecting an external antenna (5GHz only) to the AP, mount the AP so that the external

antenna is pointing down.

■ Physical environment: Clear or open areas provide better radio range than closed or

filled areas. The less cluttered the operating environment, the greater the wireless

range.

■ Obstructions, building materials, and sources of interference: Physical obstructions,

such as concrete pillars, steel beams, filing cabinets, buildings, or trees, can block or

hinder wireless communication. Avoid installing the AP in an environment where there

is an obstruction between sending and receiving devices. A number of machines and

electronic devices that emit radio waves – cranes, wireless phones, microwave ovens,

satellite dishes – interfere with and block wireless signals. Building materials used in

construction also influence radio signal penetration. For example, drywall construction

permits greater range than concrete blocks.

For more AP placement guidelines, refer to “Determine the Optimal Mounting Location

and Orientation”.

9

Before You Begin

Determine the Optimal Mounting Location and Orientation

Determine the Optimal Mounting Location and

Orientation

The location and orientation that you choose for the AP play a critical role in the

performance of your wireless network. In general, Ruckus Wireless recommends installing

the AP away from obstructions and sources of interference and ensuring that the AP’s dome

is pointing in the general direction of its wireless clients.

Figure 4. Recommended orientation for maximum horizontal plane coverage

Limited Reach

Excellent

Reach

Excellent

Reach

Good Reach

10

Before You Begin

Determine the Optimal Mounting Location and Orientation

Figure 5. Recommended orientation for maximum vertical plane coverage

Limited Reach

Excellent

Reach

Excellent

Reach

Good Reach

11

Before You Begin

Determine the Optimal Mounting Location and Orientation

Figure 6. Recommended orientation for maximum mesh coverage

Excellent

Reach

Excellent

Reach

Limited Reach

Good Reach

12

Before You Begin

Become Familiar with the Installation Components

The AP can be installed in an indoor or outdoor environment, such as an interior wall or

ceiling or the exterior roof overhang of a building or a streetlight pole. Refer to Figure 7

for the components involved in a typical installation.

Take note of the components that must be installed indoor and outdoor. Ruckus Wireless

also strongly recommends that you form a drip loop on any cable that is connected to

devices that are installed outdoor (for example, the AP).

NOTE: The AP only requires one power source (either AC or PoE). The diagram below

shows both power sources to illustrate how each power source is typically connected if

used in the deployment.

Figure 7. Typical installation components

WARNING: Only trained and qualified personnel should be allowed to install, replace,

or service this equipment.

WARNING: Installation of this equipment must comply with local and national electrical

codes.

INDOOR

OUTDOOR

AC power

source

Router or switch

PoE injector

ZoneFlex 7762 AC

Outdoor AP

CAT5 Ethernet

cable

PoE power cable

Drip loop

Outdoor-rated

Cat5e FTP cable

AC cable

Ground rod

Ground

screw

18 AWG min

green-and-yellow

wire

Surge protector

Drip loop

13

Before You Begin

Decide How You Will Supply Power to the Access Point

CAUTION: Make sure that you form a 3”-5” drip loop in any cable that is attached to the

AP. This will prevent water from running along the cable and entering the AP or the building

where the cable terminates.

CAUTION: Be sure that grounding is available and that it meets local and national

electrical codes. For additional lightning protection, use lightning rods and lightning

arrestors.

.

CAUTION: Make sure that proper lightning surge protection precautions are taken

according to local electrical code.

Decide How You Will Supply Power to the Access

Point

The AP can be powered using either AC power or Power over Ethernet (PoE). An AC cable

is supplied with the AP. If you want to use PoE to power the AP, you may purchase the

Ruckus Wireless PoE injector (part number 902-0180-XX00, where XX is the country code)

separately.

14

Configuring the Access Point

Configuring for Management by ZoneDirector

4 Configuring the Access Point

The procedure for completing the AP’s essential configuration depends on whether you

want it to be managed by either ZoneDirector or FlexMaster or to operate as a standalone

AP. Refer to the section that is relevant to your deployment:

■ Configuring for Management by ZoneDirector

■ Configuring for Standalone Operation or for Management by FlexMaster

Configuring for Management by ZoneDirector

If ZoneDirector is installed on the network, you can configure the AP for management by

ZoneDirector. Simply connect the AP to same Layer 2 subnet as ZoneDirector. When the

AP starts up, it will discover and register with ZoneDirector automatically.

NOTE: In addition to using Layer 2 auto discovery to enable the AP to register with

ZoneDirector, you can also use DHCP Option 43 or DNS. For more information, refer to

the ZoneDirector User Guide.

Before starting this procedure, check the back panel of the AP (above the recess where

the bottom connectors are located), and then write down the MAC address of the AP. You

will need the MAC address to identify the AP on the ZoneDirector Web interface.

What You Will Need

Before starting with the configuration task, make sure that you have the following require-

ments ready:

■ A computer from which you can access the ZoneDirector Web interface

■ Mozilla Firefox 2.0 (or later) or Microsoft Internet Explorer 6.0 (or later) installed on the

administrative computer

■ One Cat5e foil screened twisted pair (FTP) solid cable

■ Two Ethernet cables

■ 6mm Phillips screwdriver

■ An outdoor-rated three-wire AC cable (14-18 AWG)

■ AC power source

If you want to power the AP using PoE, you will also need the Ruckus Wireless 60W PoE

injector (not supplied, part number 902-0180-XX00 where XX is the country code), which

may be ordered separately.

15

Configuring the Access Point

Configuring for Management by ZoneDirector

Step 1: Connect the Cables to the Access Point

The procedure for connecting cables to the AP depends on the power source that you will

be using. You can do one of the following:

■ Use AC Power

■ Use Power Over Ethernet

NOTE: You only need to connect one type of power source at this point, even if you are

planning to use both PoE and AC power in your final deployment.

Use AC Power

To use AC to power the AP, you need to assemble the AC power cable connector, and

then plug it into the AC power socket on the AP. To complete this task, you will need:

■ An outdoor-rated three-wire AC cable (14-18 AWG) that is long enough to connect the

AP (at its mounting location) with the AC power source.

■ A small screwdriver

■ A pair of long nose pliers

To assemble the AC cord connector and supply AC power to the AP

1. Remove the small plastic bag that contains the AC cable connector from the AP

package.

2. Separate the AC cable connector parts by unscrewing the boot from the cable gland

and the cable gland from the connector housing.

3. Feed the end of the AC cable through the boot and cable gland.

4. Strip the AC cable for about 4-5mm and each of the three conductors for about 7/32”.

Figure 8. Strip the AC cable and the three conductors

4-5mm (max)

7/32 inches (max)

16

Configuring the Access Point

Configuring for Management by ZoneDirector

5. Insert the stripped part of the conductors into the appropriate terminals on the

connector housing. The conductors are color-coded and must be connected to the

appropriate terminals (see Figure 9

and Table 2).

Figure 9. Pinout connections

NOTE: The color coding of wire conductors varies by region. Before completing this step,

check your local wiring standards for guidance.

6. Using a small screwdriver, tighten the small screws around the connector housing to

fix the connector pins into the terminals.

7. Mate the cable gland with the connector housing, and then tighten.

Figure 10. AC connector assembly

Table 2. AC cable connector pins

Terminal # Color

(Ground) Green (US), Green/Yellow (EU)

1 (Neutral) White or Gray (US), Blue (EU)

2 (Line) Black (US), Brown (EU)

3 (Not Used)

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Ruckus Wireless ZoneFlex 7762 Installation guide

Ruckus Wireless ZoneFlex 7762 Installation guide

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