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Axis M3047-P User manual

  • Hello! I've reviewed the user manual for AXIS M30-P series network cameras, including models M3047-P and M3048-P. This document covers everything from initial setup and configuration to advanced features like HDMI output, multiple capture modes like Fisheye and dewarped views, as well as troubleshooting. I'm ready to answer your questions about these cameras and their specific functionalities.
  • How do I reset the camera to factory default settings?
    What capture modes are available?
    How can I connect the camera to a monitor?
    How do I reduce bandwidth and storage?
AXISM30-PNetworkCameraSeries
AXISM3047-PNetworkCamera
AXISM3048-PNetworkCamera
UserManual
AXISM30-PNetworkCameraSeries
TableofContents
Systemoverview............................................3
Productoverview...........................................4
Quickstartguide...........................................5
Setup.....................................................12
Howtoaccesstheproduct........................................12
Abouttheproduct'sbuilt-inhelp...................................13
Aboutcapturemodes............................................13
Howtochoosevideocompressionformat............................14
Howtoreducebandwidthandstorage..............................14
Howtoreducenoiseinlow-lightconditions..........................15
Howtoselectexposuremode......................................15
Howtosetupamonitor..........................................15
Howtotriggeranaction.........................................15
Aboutoverlays..................................................16
Aboutapplications..............................................16
Troubleshooting............................................17
Howtoresettofactorydefaultsettings.............................17
Howtocheckthecurrentrmware.................................17
Howtoupgradethermware.....................................17
Technicalissues,cluesandsolutions................................18
Performanceconsiderations.......................................19
Specications..............................................20
SDcardslot....................................................20
Buttons.......................................................20
Connectors....................................................20
2
AXISM30-PNetworkCameraSeries
Systemoverview
Systemoverview
3
AXISM30-PNetworkCameraSeries
Productoverview
Productoverview
1Networkconnector(PoE)
2Controlbutton
3StatusLEDindicator
4HDMIconnector
5SDcardslot
6Partnumber(P/N)&Serialnumber(S/N)
Fortechnicalspecications,seeSpecicationsonpage20
4
AXISM30-PNetworkCameraSeries
Quickstartguide
Quickstartguide
Afterstartingupthecameraforthersttime,createaloginandstarttheGetstartedguide.
Selectthepowerlinefrequencyandcapturemode.Pleasebeawareofthatthesupportedresolutionsfordewarpedviewsdiffer
dependingontheselectedcapturemode.SelectingtheFisheyemode,youwillhaveaccessonlytothefulloverviewimagevia
webinterfaceandnootherviews.
Note
YoushouldselecttheHDMIcapturemodeonlywhenintendtoconnectamonitortotheHDMIoutput.Thesupported
resolutionswillbelimitedforthismodeandfortheHDMIoutputsource,youcanchoosebetweentheoverviewand
theselecteddewarpedview.
5
AXISM30-PNetworkCameraSeries
Quickstartguide
Inthenextstep,settheIPsettingsanddate/time.
Continueandselecttheperspective/orientationdependingonhowthecameraisinstalled.Inthisstep,youwillselectthepreferred
dewarpedviewaswell(notforFisheyemode).
Inthewallmountmode,someviewsarenotavailableduetothattheydon’ttinthismountoption.Seethetablebelowforthe
availableviewsindifferentperspective/orientationmodes.
6
AXISM30-PNetworkCameraSeries
Quickstartguide
View\PerspectiveCeilingWallDesktop
OverviewXXX
PanoramaXXX
DoublePanoramaX-X
QuadX-X
ViewAreas1&2XXX
CornerLeftX-X
CornerRightX-X
DoubleCornerX-X
CorridorXXX
SelectingtheFisheye,youwillhaveaccesstoonlyfulloverviewimagewherethehighestresolutionis2048x2048for
AXISM3047-Pand2880x2880forAXISM3048-P.Inthenexttableyoucanalsoseethehighest/lowestavailableresolutionfor
differentviewsineachcapturemodeforAXISM3047-PandAXISM3048-P.
View\CapturemodeDewarp4:3Dewarp16:9Dewarp16:9(HDMI)Dewarp16:925/30
fps,M3047-Ponly
Overview1920x1920/2048x2048
480x480
1920x1920/2048x2048
480x480
1920x1920/2048x2048
480x480
1200x1200/480x480
Panorama1920x720/2304x864
640x240
2304x648/2560x720
1280x360
2304x648/2560x7202048x576/1280x360
DoublePanorama1920x1440/2304x1728
480x360
2304x1296/2560x1440
640x360
2304x1296/2560x1440
640x360
2048x1152/640x360
Quad1920x1440/2304x1728
480x360
2304x1296/2560x1440
640x360
2304x1296/2560x1440
640x360
2048x1152/640x360
ViewAreas1&21920x1440/1920x1440
480x360
1920x1080/2048x1152
640x360
1920x1080/2048x1152
640x360
1280x720/640x360
CornerLeft1920x720/1728x864
640x240/1440x720
1728x648/1920x720
640x240
1728x648/1920x720
640x240
1728x648/640x240
CornerRight1920x720/1728x864
640x240/1440x720
1728x648/1920x720
640x240
1728x648/1920x720
640x240
1728x648/640x240
DoubleCorner1920x1440/1728x1728
480x360/480x480
1728x1296/1920x1440
480x360
1728x1296/1920x1440
480x360
1728x1296/480x360
Corridor1920x1440/1728x1728
480x360/480x480
2304x1296/2560x1440
640x360
2304x1296/2560x1440
640x360
2048x1152/640x360
PleasenotethatthemostoflowestvaluesarethesameforbothAXISM3047-PandAXISM3048-P.
Whenyouhaveselectedthedesiredperspectiveanddewarpedview,clickDone.
7
AXISM30-PNetworkCameraSeries
Quickstartguide
Afterthesetupiscompleted,itisstillpossibletochangethecongurationsinthecamera’swebpages.Tochangethedewarpedview
orperspectivemode,gotoSystem>Orientation.
Tochangecapturemode,gotoSettings>Image>Capturemode.ClickChangecapturemode.
Important
Whenchangingthecapturemode,theboundariesofthevideoimagewillbechanged.Italsoresetsotherimagesettings,
suchas:
•Exposurezones
•Guardtours
•Imageoverlays
•Motiondetectionwindows
•Presetpositions
•Privacymasks
•Viewareas
Tochange/adjusttheviewareas
1.GotoSettings>Image>Capturemode.
2.Selectdewarp16:9or4:3capturemode.
3.SelectViewAreas1&2intheorientationoption.
4.GotoSettings>PTZ.
5.Inyourvideostrem,clickonthepointerinthemiddleofthecircle.
6.Holdthemousebuttonanddragthepointeraroundtondyourdesiredviewarea.
8
AXISM30-PNetworkCameraSeries
Quickstartguide
Youmightcreateseveralpresetpositionsanddotheabovestepsforeachposition.
Setupmultiplevideostreams
ThetablesshowsdifferentpossiblevideostreamswhichcanbepulledsimultaneouslyfromAXISM3047-PandAXISM3048-P.
Fisheye
AXISM3047-PAXISM3048-P
StreamViewResolutionResolutionFPSCodec
s1sheye2048x20482880x288025/30h264ormjpeg
s2sheye<=2048x2048<=2048x204825/30h264ormjpeg
s3sheye<=720x720<=720x72025/30h264andmjpeg
s4sheye<=720x720<=720x72025/30h264andmjpeg
Dewarp4:3
AXISM3047-PAXISM3048-P
StreamViewResolutionResolutionFPSCodec
s1sheye1920x19202048x204812.5/15h264ormjpeg
9
AXISM30-PNetworkCameraSeries
Quickstartguide
s2dewarpmaxdewarp
resolution
maxdewarp
resolution
12.5/15h264ormjpeg
s3sheye<=1920x1920<=1920x192012.5/15h264ormjpeg
s3dewarp<=1920x1440<=1920x144012.5/15h264ormjpeg
s4sheye<=720x720<=720x72012.5/15h264andmjpeg
s4dewarpw<=720h<=720w<=720h<=72012.5/15h264andmjpeg
Dewarp16:9
AXISM3047-PAXISM3048-P
StreamViewResolutionResolutionFPSCodec
s1sheye1920x19202048x204812.5/15h264ormjpeg
s2dewarpmaxdewarp
resolution
maxdewarp
resolution
12.5/15h264ormjpeg
s3sheye<=1920x1920<=1920x192012.5/15h264ormjpeg
s3dewarp<=1920x1080<=1920x144012.5/15h264ormjpeg
s4sheye<=720x720<=720x72012.5/15h264andmjpeg
s4dewarpw<=720h<=720w<=720h<=72012.5/15h264andmjpeg
Dewarp16:9HDMI
AXISM3047-PAXISM3048-P
StreamViewResolutionResolutionFPSCodec
s1sheye1920x19202048x204812.5/15h264ormjpeg
s2dewarpmaxdewarp
resolution
maxdewarp
resolution
12.5/15h264ormjpeg
s3HDMIoutput
sheye
720p720pN/AN/A
s3HDMIoutput
dewarp
720p720pN/AN/A
s4sheye<=720x720<=720x72012.5/15h264andmjpeg
s4dewarpw<=720h<=720w<=720h<=72012.5/15h264andmjpeg,
32:9resolutions
notavailable
(AXISM3047-Ponly)-Dewarp16:9@30fps
AXISM3047-P
StreamViewResolutionFPSCodec
s1sheye1200x120025/30h264ormjpeg
s2dewarpmaxdewarp
resolution
25/30h264ormjpeg
s3sheye<=1200x120025/30h264ormjpeg
s3dewarp<=1920x129625/30h264ormjpeg
10
AXISM30-PNetworkCameraSeries
Quickstartguide
s4sheye<=720x72025/30h264andmjpeg
s4dewarpw<=720h<=72025/30h264andmjpeg
HDMISupportedoutputformats
•720x480p@59.94/60Hz
•1280x720p@59.94/60Hz
•720x576p@50Hz
•1280x720p@50Hz
11
AXISM30-PNetworkCameraSeries
Setup
Setup
Howtoaccesstheproduct
AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproductsonthenetworkandassigning
themIPaddressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.com/support
Theproductcanbeusedwiththefollowingbrowsers:
•ChromeTM(recommended),Firefox®,Edge®,orOpera®withWindows®
•ChromeTM(recommended)orSafari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebataxis.com/support
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
Aboutsecurepasswords
Important
Whensettingtheinitialpassword,thepasswordissentincleartextoverthenetwork.Ifthereisariskofnetworksnifng,
rstsetupasecureandencryptedHTTPSconnectionbeforeresettingthepasswords.
Thedevicepasswordistheprimaryprotectionforthedataandservices.Axis’productsdonotimposeapasswordpolicyasproducts
maybeusedinvarioustypesofinstallations,buttoprotectyourdatadothefollowing:
•Don’tusethedefaultpasswordthatcomeswiththeproducts.
•Useapasswordwithatleast8characters,preferablyusingapasswordgenerator.
•Don’texposethepassword.
•Changepasswordatarecurringinterval,atleastonceayear.
12
AXISM30-PNetworkCameraSeries
Setup
Setapasswordfortherootaccount
Important
Thedefaultadministratorusernamerootcannotbedeleted.Ifthepasswordforrootislost,theproductmustberesetto
thefactorydefaultsettings.
Thedefaultrootaccounthasfullprivilegesandshouldbereservedforadministrativetasks.Alwayscreateauseraccountwithlimited
privilegesfordailyuse.Thisreducestheexposureoftheadministrativeaccount.
1.Makesuretofollowtheinstructionsaboutsecurepasswords,seeAboutsecurepasswordsonpage12.
2.Typeapasswordandthenretypeittoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
Abouttheproduct'sbuilt-inhelp
Youcanaccessthebuilt-inhelpthroughyourproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettings.
Aboutcapturemodes
Acapturemodeisoneofthepossibleviewsforthisproductandcanbeaccessedfromthedrop-downlistintheproduct’slive
streamview.
Inthetableyoucanseethehighest/lowestavailableresolutionfordifferentviewsineachcapturemodefor
AXISM3047-PandAXISM3048-P.
View\CapturemodeDewarp4:3Dewarp16:9Dewarp16:9(HDMI)Dewarp16:925/30
fps,M3047-Ponly
Overview1920x1920/2048x2048
480x480
1920x1920/2048x2048
480x480
1920x1920/2048x2048
480x480
1200x1200/480x480
Panorama1920x720/2304x864
640x240
2304x648/2560x720
1280x360
2304x648/2560x7202048x576/1280x360
DoublePanorama1920x1440/2304x1728
480x360
2304x1296/2560x1440
640x360
2304x1296/2560x1440
640x360
2048x1152/640x360
Quad1920x1440/2304x1728
480x360
2304x1296/2560x1440
640x360
2304x1296/2560x1440
640x360
2048x1152/640x360
ViewAreas1&21920x1440/1920x1440
480x360
1920x1080/2048x1152
640x360
1920x1080/2048x1152
640x360
1280x720/640x360
CornerLeft1920x720/1728x864
640x240/1440x720
1728x648/1920x720
640x240
1728x648/1920x720
640x240
1728x648/640x240
13
AXISM30-PNetworkCameraSeries
Setup
CornerRight1920x720/1728x864
640x240/1440x720
1728x648/1920x720
640x240
1728x648/1920x720
640x240
1728x648/640x240
DoubleCorner1920x1440/1728x1728
480x360/480x480
1728x1296/1920x1440
480x360
1728x1296/1920x1440
480x360
1728x1296/480x360
Corridor1920x1440/1728x1728
480x360/480x480
2304x1296/2560x1440
640x360
2304x1296/2560x1440
640x360
2048x1152/640x360
Howtoselectcapturemode
Whatcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheet.Tondthelatestversionofthedatasheet,gotoaxis.com
Howtochoosevideocompressionformat
Decidingwhichcompressionmethodtochoosedependsonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPEG
MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPEG-4Part10/AVC
Note
H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
Findoutmoreataxis.com/compression-formats
Howtoreducebandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlessdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
-TurnondynamicGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-TurnondynamicFPS.
14
AXISM30-PNetworkCameraSeries
Setup
Howtoreducenoiseinlow-lightconditions
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
•Makesurethattheexposuremodeisautomatic.
Note
Increasingthemaxshuttervaluecanresultinmotionblur.
•Theshutterspeedshouldbeasslowaspossible,whichmeansyoushouldsetmaxshuttertothehighestpossiblevalue.
•Reducesharpnessintheimage.
Howtoselectexposuremode
Thereareseveralexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.IntheImagetab,selectbetweenthefollowingoptions:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
Howtosetupamonitor
TheproductcanbeconnectedtoaHDMIdisplayandtransmitvideotothatdisplaywithouttheneedforanetworkconnection.The
displaycaneitherbeusedforsurveillanceorasapublicviewe.g.inastore.
1.ConnectanexternalmonitorusingtheHDMIconnector.
2.ConrmcapturemodeDewarp16:9(HDMI)isselected.
3.ChangetheHDMIsettingsunderSystem>HDMI.FormoreinformationaboutHDMIsettings,pleaseseetheonlinehelp
Howtotriggeranaction
1.GotoSettings>System>Eventstosetupanactionrule.Theactionruledeneswhentheproductwillperformcertain
actions.Actionrulescanbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.
2.SelectwhatTriggermustbemettotriggertheaction.Ifyouspecifymorethanonetriggerfortheactionrule,all
ofthemmustbemettotriggertheaction.
3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.
Note
Ifyoumakechangestoanactiveactionrule,theactionruleneedstoberestartedforthechangestotakeeffect.
15
AXISM30-PNetworkCameraSeries
Setup
Aboutoverlays
Note
ImageandtextoverlaywillnotbedisplayedonvideostreamoverHDMI.
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
Aboutapplications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications
TondtheusermanualsforAxisapplications,gotoaxis.com
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
16
AXISM30-PNetworkCameraSeries
Troubleshooting
Troubleshooting
Howtoresettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverview.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support
Howtocheckthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickonthehelpmenu.
3.ClickAbout.
Howtoupgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
Whenyouupgradetheproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Alwaysread
theupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.Tondthelatest
rmwareandthereleasenotes,gotoaxis.com/support/rmware
1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware
2.Logintotheproductasanadministrator.
3.GotoSettings>System>Maintenanceintheproduct’swebpageandfollowtheinstructions.
4.Theupgradetakesawhile,don'tbreakthepowertotheproduct.Whentheupgradeisnished,theproductrestarts
automatically.
17
AXISM30-PNetworkCameraSeries
Troubleshooting
AXISCameraManagementcanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-camera-management
Technicalissues,cluesandsolutions
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,theproductreloadsthepreviousrmware.Themostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourproductandtryagain.
ProblemssettingtheIPaddress
Theproductislocatedona
differentsubnet
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisproductfromthenetwork.Runthepingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
CannotloginWhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeHowtoresettofactorydefaultsettings.
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductmustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime
Theproductisaccessiblelocallybutnotexternally
RoutercongurationCheckthatyourrouterallowsincomingdatatrafctotheAxisproduct.Theroutermustsupport
UPnP®.
FirewallprotectionChecktheInternetrewallwithyournetworkadministrator.
Problemswithstreaming
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
18
AXISM30-PNetworkCameraSeries
Troubleshooting
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
PoorrenderingofH.264
images
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
•SeePerformanceconsiderationsonpage19.
•Reducethenumberofapplicationsrunningontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
•Lowertheimageresolution.
•Intheproduct’swebpage,setacapturemodethatprioritizesframerate.Changingthe
capturemodetoprioritizeframeratemightlowerthemaximumresolutiondepending
ontheproductusedandcapturemodesavailable.
•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)of
theAxisproduct.
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
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AXISM30-PNetworkCameraSeries
Specifications
Specifications
Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageonaxis.comandlocateSupport&Documentation.
LEDindicators
Note
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
StatusLEDIndication
UnlitConnectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
AmberSteadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
RedFirmwareupgradefailure.
SDcardslot
NO NO
NOTICE TICE
TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard
fromtheproduct’swebpagebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendations,seeaxis.com
Buttons
Controlbutton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage17.
•ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.
Connectors
HDMIconnector
UsetheHDMITMconnectortoconnectadisplayorpublicviewmonitor.
Networkconnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
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