Axis M3047-P User manual

Axis
Brand
Axis
Model
M3047-P
Category
Security cameras
Type
User manual
AXISM30-PNetworkCameraSeries
AXISM3047-PNetworkCamera
AXISM3048-PNetworkCamera
UserManual
AXISM30-PNetworkCameraSeries
TableofContents
Systemoverview............................................3
Productoverview...........................................4
Quickstartguide...........................................5
Setup.....................................................12
Howtoaccesstheproduct........................................12
Abouttheproduct'sbuilt-inhelp...................................13
Aboutcapturemodes............................................13
Howtochoosevideocompressionformat............................14
Howtoreducebandwidthandstorage..............................14
Howtoreducenoiseinlow-lightconditions..........................15
Howtoselectexposuremode......................................15
Howtosetupamonitor..........................................15
Howtotriggeranaction.........................................15
Aboutoverlays..................................................16
Aboutapplications..............................................16
Troubleshooting............................................17
Howtoresettofactorydefaultsettings.............................17
Howtocheckthecurrentrmware.................................17
Howtoupgradethermware.....................................17
Technicalissues,cluesandsolutions................................18
Performanceconsiderations.......................................19
Specications..............................................20
SDcardslot....................................................20
Buttons.......................................................20
Connectors....................................................20
2
AXISM30-PNetworkCameraSeries
Systemoverview
Systemoverview
3
AXISM30-PNetworkCameraSeries
Productoverview
Productoverview
1Networkconnector(PoE)
2Controlbutton
3StatusLEDindicator
4HDMIconnector
5SDcardslot
6Partnumber(P/N)&Serialnumber(S/N)
Fortechnicalspecications,seeSpecicationsonpage20
4
AXISM30-PNetworkCameraSeries
Quickstartguide
Quickstartguide
Afterstartingupthecameraforthersttime,createaloginandstarttheGetstartedguide.
Selectthepowerlinefrequencyandcapturemode.Pleasebeawareofthatthesupportedresolutionsfordewarpedviewsdiffer
dependingontheselectedcapturemode.SelectingtheFisheyemode,youwillhaveaccessonlytothefulloverviewimagevia
webinterfaceandnootherviews.
Note
YoushouldselecttheHDMIcapturemodeonlywhenintendtoconnectamonitortotheHDMIoutput.Thesupported
resolutionswillbelimitedforthismodeandfortheHDMIoutputsource,youcanchoosebetweentheoverviewand
theselecteddewarpedview.
5
AXISM30-PNetworkCameraSeries
Quickstartguide
Inthenextstep,settheIPsettingsanddate/time.
Continueandselecttheperspective/orientationdependingonhowthecameraisinstalled.Inthisstep,youwillselectthepreferred
dewarpedviewaswell(notforFisheyemode).
Inthewallmountmode,someviewsarenotavailableduetothattheydon’ttinthismountoption.Seethetablebelowforthe
availableviewsindifferentperspective/orientationmodes.
6
AXISM30-PNetworkCameraSeries
Quickstartguide
View\PerspectiveCeilingWallDesktop
OverviewXXX
PanoramaXXX
DoublePanoramaX-X
QuadX-X
ViewAreas1&2XXX
CornerLeftX-X
CornerRightX-X
DoubleCornerX-X
CorridorXXX
SelectingtheFisheye,youwillhaveaccesstoonlyfulloverviewimagewherethehighestresolutionis2048x2048for
AXISM3047-Pand2880x2880forAXISM3048-P.Inthenexttableyoucanalsoseethehighest/lowestavailableresolutionfor
differentviewsineachcapturemodeforAXISM3047-PandAXISM3048-P.
View\CapturemodeDewarp4:3Dewarp16:9Dewarp16:9(HDMI)Dewarp16:925/30
fps,M3047-Ponly
Overview1920x1920/2048x2048
480x480
1920x1920/2048x2048
480x480
1920x1920/2048x2048
480x480
1200x1200/480x480
Panorama1920x720/2304x864
640x240
2304x648/2560x720
1280x360
2304x648/2560x7202048x576/1280x360
DoublePanorama1920x1440/2304x1728
480x360
2304x1296/2560x1440
640x360
2304x1296/2560x1440
640x360
2048x1152/640x360
Quad1920x1440/2304x1728
480x360
2304x1296/2560x1440
640x360
2304x1296/2560x1440
640x360
2048x1152/640x360
ViewAreas1&21920x1440/1920x1440
480x360
1920x1080/2048x1152
640x360
1920x1080/2048x1152
640x360
1280x720/640x360
CornerLeft1920x720/1728x864
640x240/1440x720
1728x648/1920x720
640x240
1728x648/1920x720
640x240
1728x648/640x240
CornerRight1920x720/1728x864
640x240/1440x720
1728x648/1920x720
640x240
1728x648/1920x720
640x240
1728x648/640x240
DoubleCorner1920x1440/1728x1728
480x360/480x480
1728x1296/1920x1440
480x360
1728x1296/1920x1440
480x360
1728x1296/480x360
Corridor1920x1440/1728x1728
480x360/480x480
2304x1296/2560x1440
640x360
2304x1296/2560x1440
640x360
2048x1152/640x360
PleasenotethatthemostoflowestvaluesarethesameforbothAXISM3047-PandAXISM3048-P.
Whenyouhaveselectedthedesiredperspectiveanddewarpedview,clickDone.
7
AXISM30-PNetworkCameraSeries
Quickstartguide
Afterthesetupiscompleted,itisstillpossibletochangethecongurationsinthecamera’swebpages.Tochangethedewarpedview
orperspectivemode,gotoSystem>Orientation.
Tochangecapturemode,gotoSettings>Image>Capturemode.ClickChangecapturemode.
Important
Whenchangingthecapturemode,theboundariesofthevideoimagewillbechanged.Italsoresetsotherimagesettings,
suchas:
•Exposurezones
•Guardtours
•Imageoverlays
•Motiondetectionwindows
•Presetpositions
•Privacymasks
•Viewareas
Tochange/adjusttheviewareas
1.GotoSettings>Image>Capturemode.
2.Selectdewarp16:9or4:3capturemode.
3.SelectViewAreas1&2intheorientationoption.
4.GotoSettings>PTZ.
5.Inyourvideostrem,clickonthepointerinthemiddleofthecircle.
6.Holdthemousebuttonanddragthepointeraroundtondyourdesiredviewarea.
8
AXISM30-PNetworkCameraSeries
Quickstartguide
Youmightcreateseveralpresetpositionsanddotheabovestepsforeachposition.
Setupmultiplevideostreams
ThetablesshowsdifferentpossiblevideostreamswhichcanbepulledsimultaneouslyfromAXISM3047-PandAXISM3048-P.
Fisheye
AXISM3047-PAXISM3048-P
StreamViewResolutionResolutionFPSCodec
s1sheye2048x20482880x288025/30h264ormjpeg
s2sheye<=2048x2048<=2048x204825/30h264ormjpeg
s3sheye<=720x720<=720x72025/30h264andmjpeg
s4sheye<=720x720<=720x72025/30h264andmjpeg
Dewarp4:3
AXISM3047-PAXISM3048-P
StreamViewResolutionResolutionFPSCodec
s1sheye1920x19202048x204812.5/15h264ormjpeg
9
AXISM30-PNetworkCameraSeries
Quickstartguide
s2dewarpmaxdewarp
resolution
maxdewarp
resolution
12.5/15h264ormjpeg
s3sheye<=1920x1920<=1920x192012.5/15h264ormjpeg
s3dewarp<=1920x1440<=1920x144012.5/15h264ormjpeg
s4sheye<=720x720<=720x72012.5/15h264andmjpeg
s4dewarpw<=720h<=720w<=720h<=72012.5/15h264andmjpeg
Dewarp16:9
AXISM3047-PAXISM3048-P
StreamViewResolutionResolutionFPSCodec
s1sheye1920x19202048x204812.5/15h264ormjpeg
s2dewarpmaxdewarp
resolution
maxdewarp
resolution
12.5/15h264ormjpeg
s3sheye<=1920x1920<=1920x192012.5/15h264ormjpeg
s3dewarp<=1920x1080<=1920x144012.5/15h264ormjpeg
s4sheye<=720x720<=720x72012.5/15h264andmjpeg
s4dewarpw<=720h<=720w<=720h<=72012.5/15h264andmjpeg
Dewarp16:9HDMI
AXISM3047-PAXISM3048-P
StreamViewResolutionResolutionFPSCodec
s1sheye1920x19202048x204812.5/15h264ormjpeg
s2dewarpmaxdewarp
resolution
maxdewarp
resolution
12.5/15h264ormjpeg
s3HDMIoutput
sheye
720p720pN/AN/A
s3HDMIoutput
dewarp
720p720pN/AN/A
s4sheye<=720x720<=720x72012.5/15h264andmjpeg
s4dewarpw<=720h<=720w<=720h<=72012.5/15h264andmjpeg,
32:9resolutions
notavailable
(AXISM3047-Ponly)-Dewarp16:9@30fps
AXISM3047-P
StreamViewResolutionFPSCodec
s1sheye1200x120025/30h264ormjpeg
s2dewarpmaxdewarp
resolution
25/30h264ormjpeg
s3sheye<=1200x120025/30h264ormjpeg
s3dewarp<=1920x129625/30h264ormjpeg
10
AXISM30-PNetworkCameraSeries
Quickstartguide
s4sheye<=720x72025/30h264andmjpeg
s4dewarpw<=720h<=72025/30h264andmjpeg
HDMISupportedoutputformats
•720x480p@59.94/60Hz
•1280x720p@59.94/60Hz
•720x576p@50Hz
•1280x720p@50Hz
11
AXISM30-PNetworkCameraSeries
Setup
Setup
Howtoaccesstheproduct
AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproductsonthenetworkandassigning
themIPaddressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.com/support
Theproductcanbeusedwiththefollowingbrowsers:
•ChromeTM(recommended),Firefox®,Edge®,orOpera®withWindows®
•ChromeTM(recommended)orSafari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebataxis.com/support
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
Aboutsecurepasswords
Important
Whensettingtheinitialpassword,thepasswordissentincleartextoverthenetwork.Ifthereisariskofnetworksnifng,
rstsetupasecureandencryptedHTTPSconnectionbeforeresettingthepasswords.
Thedevicepasswordistheprimaryprotectionforthedataandservices.Axis’productsdonotimposeapasswordpolicyasproducts
maybeusedinvarioustypesofinstallations,buttoprotectyourdatadothefollowing:
•Don’tusethedefaultpasswordthatcomeswiththeproducts.
•Useapasswordwithatleast8characters,preferablyusingapasswordgenerator.
•Don’texposethepassword.
•Changepasswordatarecurringinterval,atleastonceayear.
12
AXISM30-PNetworkCameraSeries
Setup
Setapasswordfortherootaccount
Important
Thedefaultadministratorusernamerootcannotbedeleted.Ifthepasswordforrootislost,theproductmustberesetto
thefactorydefaultsettings.
Thedefaultrootaccounthasfullprivilegesandshouldbereservedforadministrativetasks.Alwayscreateauseraccountwithlimited
privilegesfordailyuse.Thisreducestheexposureoftheadministrativeaccount.
1.Makesuretofollowtheinstructionsaboutsecurepasswords,seeAboutsecurepasswordsonpage12.
2.Typeapasswordandthenretypeittoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
Abouttheproduct'sbuilt-inhelp
Youcanaccessthebuilt-inhelpthroughyourproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettings.
Aboutcapturemodes
Acapturemodeisoneofthepossibleviewsforthisproductandcanbeaccessedfromthedrop-downlistintheproduct’slive
streamview.
Inthetableyoucanseethehighest/lowestavailableresolutionfordifferentviewsineachcapturemodefor
AXISM3047-PandAXISM3048-P.
View\CapturemodeDewarp4:3Dewarp16:9Dewarp16:9(HDMI)Dewarp16:925/30
fps,M3047-Ponly
Overview1920x1920/2048x2048
480x480
1920x1920/2048x2048
480x480
1920x1920/2048x2048
480x480
1200x1200/480x480
Panorama1920x720/2304x864
640x240
2304x648/2560x720
1280x360
2304x648/2560x7202048x576/1280x360
DoublePanorama1920x1440/2304x1728
480x360
2304x1296/2560x1440
640x360
2304x1296/2560x1440
640x360
2048x1152/640x360
Quad1920x1440/2304x1728
480x360
2304x1296/2560x1440
640x360
2304x1296/2560x1440
640x360
2048x1152/640x360
ViewAreas1&21920x1440/1920x1440
480x360
1920x1080/2048x1152
640x360
1920x1080/2048x1152
640x360
1280x720/640x360
CornerLeft1920x720/1728x864
640x240/1440x720
1728x648/1920x720
640x240
1728x648/1920x720
640x240
1728x648/640x240
13
AXISM30-PNetworkCameraSeries
Setup
CornerRight1920x720/1728x864
640x240/1440x720
1728x648/1920x720
640x240
1728x648/1920x720
640x240
1728x648/640x240
DoubleCorner1920x1440/1728x1728
480x360/480x480
1728x1296/1920x1440
480x360
1728x1296/1920x1440
480x360
1728x1296/480x360
Corridor1920x1440/1728x1728
480x360/480x480
2304x1296/2560x1440
640x360
2304x1296/2560x1440
640x360
2048x1152/640x360
Howtoselectcapturemode
Whatcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheet.Tondthelatestversionofthedatasheet,gotoaxis.com
Howtochoosevideocompressionformat
Decidingwhichcompressionmethodtochoosedependsonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPEG
MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPEG-4Part10/AVC
Note
H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
Findoutmoreataxis.com/compression-formats
Howtoreducebandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlessdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
-TurnondynamicGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-TurnondynamicFPS.
14
AXISM30-PNetworkCameraSeries
Setup
Howtoreducenoiseinlow-lightconditions
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
•Makesurethattheexposuremodeisautomatic.
Note
Increasingthemaxshuttervaluecanresultinmotionblur.
•Theshutterspeedshouldbeasslowaspossible,whichmeansyoushouldsetmaxshuttertothehighestpossiblevalue.
•Reducesharpnessintheimage.
Howtoselectexposuremode
Thereareseveralexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.IntheImagetab,selectbetweenthefollowingoptions:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
Howtosetupamonitor
TheproductcanbeconnectedtoaHDMIdisplayandtransmitvideotothatdisplaywithouttheneedforanetworkconnection.The
displaycaneitherbeusedforsurveillanceorasapublicviewe.g.inastore.
1.ConnectanexternalmonitorusingtheHDMIconnector.
2.ConrmcapturemodeDewarp16:9(HDMI)isselected.
3.ChangetheHDMIsettingsunderSystem>HDMI.FormoreinformationaboutHDMIsettings,pleaseseetheonlinehelp
Howtotriggeranaction
1.GotoSettings>System>Eventstosetupanactionrule.Theactionruledeneswhentheproductwillperformcertain
actions.Actionrulescanbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.
2.SelectwhatTriggermustbemettotriggertheaction.Ifyouspecifymorethanonetriggerfortheactionrule,all
ofthemmustbemettotriggertheaction.
3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.
Note
Ifyoumakechangestoanactiveactionrule,theactionruleneedstoberestartedforthechangestotakeeffect.
15
AXISM30-PNetworkCameraSeries
Setup
Aboutoverlays
Note
ImageandtextoverlaywillnotbedisplayedonvideostreamoverHDMI.
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
Aboutapplications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications
TondtheusermanualsforAxisapplications,gotoaxis.com
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
16
AXISM30-PNetworkCameraSeries
Troubleshooting
Troubleshooting
Howtoresettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverview.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support
Howtocheckthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickonthehelpmenu.
3.ClickAbout.
Howtoupgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
Whenyouupgradetheproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Alwaysread
theupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.Tondthelatest
rmwareandthereleasenotes,gotoaxis.com/support/rmware
1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware
2.Logintotheproductasanadministrator.
3.GotoSettings>System>Maintenanceintheproduct’swebpageandfollowtheinstructions.
4.Theupgradetakesawhile,don'tbreakthepowertotheproduct.Whentheupgradeisnished,theproductrestarts
automatically.
17
AXISM30-PNetworkCameraSeries
Troubleshooting
AXISCameraManagementcanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-camera-management
Technicalissues,cluesandsolutions
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,theproductreloadsthepreviousrmware.Themostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourproductandtryagain.
ProblemssettingtheIPaddress
Theproductislocatedona
differentsubnet
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisproductfromthenetwork.Runthepingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
CannotloginWhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeHowtoresettofactorydefaultsettings.
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductmustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime
Theproductisaccessiblelocallybutnotexternally
RoutercongurationCheckthatyourrouterallowsincomingdatatrafctotheAxisproduct.Theroutermustsupport
UPnP®.
FirewallprotectionChecktheInternetrewallwithyournetworkadministrator.
Problemswithstreaming
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
18
AXISM30-PNetworkCameraSeries
Troubleshooting
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
PoorrenderingofH.264
images
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
•SeePerformanceconsiderationsonpage19.
•Reducethenumberofapplicationsrunningontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
•Lowertheimageresolution.
•Intheproduct’swebpage,setacapturemodethatprioritizesframerate.Changingthe
capturemodetoprioritizeframeratemightlowerthemaximumresolutiondepending
ontheproductusedandcapturemodesavailable.
•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)of
theAxisproduct.
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
19
AXISM30-PNetworkCameraSeries
Specifications
Specifications
Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageonaxis.comandlocateSupport&Documentation.
LEDindicators
Note
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
StatusLEDIndication
UnlitConnectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
AmberSteadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
RedFirmwareupgradefailure.
SDcardslot
NO NO
NOTICE TICE
TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard
fromtheproduct’swebpagebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendations,seeaxis.com
Buttons
Controlbutton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage17.
•ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.
Connectors
HDMIconnector
UsetheHDMITMconnectortoconnectadisplayorpublicviewmonitor.
Networkconnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
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Axis M3047-P User manual

Axis
Brand
Axis
Model
M3047-P
Category
Security cameras
Type
User manual
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