Sencore SDI2X User manual

Brand: Sencore

Model: SDI2X

Category: Supplementary music equipment

Type: User manual

March 2019

8089R www.sencore.com | 1.605.978.4600 Revision 1.20

SDI2X

SDI / IP Gateway Platform

User Manual

SDI2X – User Manual

Page 2 (48)

3200 Sencore Drive, Sioux Falls, SD USA

www.sencore.com

This publication contains confidential, proprietary, and trade secret information. No part of this document

may be copied, photocopied, reproduced, translated, or reduced to any machine-readable or electronic

format without prior written permission from Sencore. Information in this document is subject to change

without notice and Sencore Inc. assumes no responsibility or liability for any errors or inaccuracies.

Sencore, Sencore Inc, and the Sencore logo are trademarks or registered trademarks in the United States

and other countries. All other products or services mentioned in this document are identified by the

trademarks, service marks, or product names as designated by the companies who market those products.

Inquiries should be made directly to those companies. This document may also have links to third-party web

pages that are beyond the control of Sencore. The presence of such links does not imply that Sencore

endorses or recommends the content on those pages. Sencore acknowledges the use of third-party open

source software and licenses in some Sencore products. This freely available source code can be obtained

by contacting Sencore Inc.

About Sencore

Sencore is an engineering leader in the development of high-quality signal transmission solutions for the

broadcast, cable, satellite, IPTV, telecommunications, and professional audio/video markets. The

company’s world-class portfolio includes video delivery products, system monitoring and analysis solutions,

and test and measurement equipment, all designed to support system interoperability and backed by best-

in-class customer support. Sencore meets the rapidly changing needs of modern media by ensuring the

efficient delivery of high-quality video from the source to the home. For more information, visit

www.sencore.com.

Revision History

Date

Version

Description

Author

1/25/2018

0.1

First Draft

TDH

09/24/2018

0.2

Document format change

TDH

09/25/2018

1.0

Initial Release

TDH

3/14/2019

1.1

Corrected typo and added Default IP values

TDH

SDI2X – User Manual

Page 3 (48)

Safety Instructions

 Read these instructions

 Keep these instructions

 Heed all warnings

 Follow all instructions

 Do not use this apparatus near water

 Clean only with dry cloth

 Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions

 Do not install near any heat sources such as radiators, heat registers, stoves, or

other apparatus (including amplifiers) that produce heat

 Do not defeat the safety purpose of the polarized or grounding-type plug. A

polarized plug has two blades with one wider than the other. A grounding type

plug has two blades and a third grounding prong. The wide blade or the third

prong is provided for your safety. If the provided plug does not fit into your outlet,

consult an electrician for replacement of the obsolete outlet.

 Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

 Only use attachments/accessories specified by the manufacturer.

 Unplug this apparatus during lightning storms or when unused for long periods of

time.

 Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-supply cord or plug is

damaged, liquid has been spilled or objects have fallen into the apparatus, the

apparatus has been exposed to rain or moisture, does not operate normally, or

has been dropped.

 Do not expose this apparatus to dripping or splashing and ensure that no objects

filled with liquids, such as vases, are placed on the apparatus.

 To completely disconnect this apparatus from the AC Mains, disconnect the

power supply cord plug from the AC receptacle.

 The mains plug of the power supply cord shall remain readily operable.

 Damage Requiring Service: Unplug this product from the wall outlet and refer

servicing to qualified service personnel under the following conditions:

o When the power-supply cord or plug is damaged.

o If liquid has been spilled, or objects have fallen into the product.

o If the product has been exposed to rain or water.

o If the product does not operate normally by following the operating

instructions. Adjust only those controls that are covered by the

operating instructions as an improper adjustment of the controls may

result in damage and will often require extensive work by a qualified

technician to restore the product to its normal operation.

o If the product has been dropped or damaged in any way.

o The product exhibits a distinct change in performance.

 Replacement Parts: When replacement parts are required, be sure the service

technician uses replacement parts specified by Sencore, or parts having the

same operating characteristics as the original parts. Unauthorized part

substitutions made may result in fire, electric shock or other hazards.

SDI2X – User Manual

Page 4 (48)

SAFETY PRECAUTIONS

There is always a danger present when using electronic equipment.

Every precaution has been taken in the design of your product to ensure that it is as safe

as possible. However, safe operation depends on you the operator.

 Always be sure your equipment is in good working order. Ensure that all points of

connection are secure to the chassis and that protective covers are in place and

secured with fasteners.

 Never work alone when working in hazardous conditions. Always have another

person close by in case of an accident.

 Always refer to the manual for safe operation. If you have a question about the

application or operation email ProCare@Sencore.com

 WARNING – To reduce the risk of fire or electrical shock never allow your

equipment to be exposed to water, rain or high moisture environments. If

exposed to a liquid, remove power safely (at the breaker) and send your

equipment to be serviced by a qualified technician.

 To reduce the risk of shock the power supply must be connected to a mains

socket outlet with a protective earth ground connection.

 For the mains plug the main disconnect and should remain readily accessible

and operable at all times.

 When utilizing DC power supply, the power supply MUST be used in conjunction

with an over-current protective device rated at 50 V, 5 A, type: Slow-blo, as part

of battery-supply circuit.

 To reduce the risk of shock and damage to equipment, it is recommended to

ground the unit to the installation’s rack, the vehicle’s chassis, the battery’s

negative terminal, and/or earth ground. Warning: Changes or modifications to

this unit not expressly approved by the party responsible for compliance could

void the user’s authority to operate the equipment.

Package Contents

The following is a list of the items that are included in the shipping carton:

1. SDI2X

2. AC Power Cable

If either of these items were omitted from the packaging please email ProCare@Sencore.com to obtain a

replacement.

SDI2X – User Manual

Page 5 (48)

Table of Contents

Section 1 Overview ............................................................................................. 7

1.1 Product Introduction ..................................................................................................... 8

1.2 Front Panel Overview .................................................................................................. 8

1.3 Rear Panel Overview ................................................................................................... 9

1.4 Cooling ......................................................................................................................... 9

1.5 Rack Information .......................................................................................................... 9

Section 2 Installation ........................................................................................ 10

2.1 Installation .................................................................................................................. 11

2.2 AC Power Connection ............................................................................................... 11

2.3 Maintenance .............................................................................................................. 11

2.4 Management Network Setup via Front Panel ............................................................ 11

Section 3 Operating the Front Panel ............................................................... 13

3.1 SDI2X Front Panel Overview ..................................................................................... 14

Section 4 Operating the Web Interface ........................................................... 15

4.1 SDI2X Web Interface Overview ................................................................................. 16

4.1.1 Logging into the SDI2X Web Interface ................................................................. 16

4.1.2 Control Panels ...................................................................................................... 16

4.1.3 Title ribbons .......................................................................................................... 16

4.1.4 Buttons and Status Indicators............................................................................... 17

Section 5 Web Interface Control Panels ......................................................... 18

5.1 SMPTE Control Panel ................................................................................................ 19

5.1.1 HDMI Monitoring Output ....................................................................................... 19

5.1.2 Channel Configuration .......................................................................................... 20

5.1.3 Configuring the Video/IP ports (SDI  IP) ........................................................... 20

5.1.4 Configuring the Video/IP ports (IP  SDI) ........................................................... 21

5.2 Admin Control Panel .................................................................................................. 25

5.2.1 Changing Unit Password ...................................................................................... 25

5.2.2 Profiles .................................................................................................................. 25

5.2.3 SNMP MIB files .................................................................................................... 26

5.2.4 Diagnostics ........................................................................................................... 27

5.2.5 Updating the SDI2X software ............................................................................... 28

5.2.6 Reboot the unit .................................................................................................... 29

5.2.7 Reset to Defaults ................................................................................................. 30

5.2.8 UID Indicator ......................................................................................................... 30

5.2.9 Unit Alias............................................................................................................... 31

5.2.10 Configuring the Network Ports ............................................................................. 31

5.2.11 Configuring SNMP ................................................................................................ 35

5.2.12 Syslog ................................................................................................................... 36

5.3 Reporting Panel ......................................................................................................... 36

5.3.1 Alarms ................................................................................................................... 37

5.3.2 Configuring the Alarms ......................................................................................... 37

5.3.3 Event Logs ............................................................................................................ 39

5.3.4 Configuring the Logs ............................................................................................ 40

5.4 About Control Panel ................................................................................................... 40

5.4.1 System Information ............................................................................................... 40

5.4.2 Contact Information .............................................................................................. 40

5.4.3 Hardware .............................................................................................................. 41

5.4.4 Third Party Software Information .......................................................................... 41

5.4.5 System Recovery ................................................................................................. 41

Section 6 Appendices ....................................................................................... 42

Appendix A – Error and Event List ........................................................... 43

SDI2X – User Manual

Page 6 (48)

Appendix B – Acronyms and Glossary .................................................... 44

Appendix C – Specifications ..................................................................... 45

Appendix D – Warranty ............................................................................. 46

Appendix E – Support and Contact Information ..................................... 46

Appendix F – Open Source Software ....................................................... 47

SDI2X – User Manual

Page 7 (48)

Section 1 Overview

Introduction

This section includes the following topics:

1.1 Product Introduction ..................................................................................................... 8

1.2 Front Panel Overview .................................................................................................. 8

1.3 Rear Panel Overview ................................................................................................... 9

1.4 Cooling ......................................................................................................................... 9

1.5 Rack Information .......................................................................................................... 9

SDI2X – User Manual

Page 8 (48)

1.1 Product Introduction

The new SDI2X is a simple solution to bridge the gap between traditional SDI and IP

infrastructure.

The SDI2X maintains the long standing Sencore tradition of coupling ease of use, with a

straight-forward web interface to give the user complete control of the unit and signals

being processed.

The SDI2X supports both SDI to IP and IP to SDI workflows, and with its powerful

processor, chosen with future standards in mind, the SDI2X will be a convenient tool for

years to come.

Designed flexibly to support SMPTE 2022-6 and TR-03/SMPTE 2110. The SDI2X is a

must have for those considering baseband A/V over IP deployments.

The SDI2X platform supports one or more channels which can be configured to convert

SDI video inputs into IP output streams, or IP input streams into SDI video outputs. The

user can configure the direction (SDI->IP or IP->SDI) for each channel independently.

The platform will encapsulate or de-encapsulate the SDI video according to SMPTE

2022-6 standard.

The platform also supports redundancy using SMPTE 2022-7 seamless switching

standard.

1.2 Front Panel Overview

The SDI2X front panel will provide the user with

1. Input and Error LED’s for fast indication of unit, and stream processing status

2. A brightly lit LCD display provides details of configuration and signal processing

3. Up, Down, Left, Right arrow buttons for menu navigation using the front panel

4. Back, OK buttons for menu navigation and selection entry using the front panel

5. Unit Identification LED – for fast indication of specific unit within a system

SDI2X – User Manual

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1.3 Rear Panel Overview

The SDI2X back panel will provide the user with the following connections

1. 120 VAC power outlet

2. Unit Identification LED – for fast indication of specific unit within a system

3. Copper RJ45 network port “1 CONTROL”

4. Four (4) Bi-directional 3G SDI BNC connectors “3G SDI I/O 1-4”

5. HDMI 2.0 monitoring port allows viewing of received IP video streams

6. Two (2) SFP Gigabit Ethernet Ports “1/10 GBE 2” and 1/10 GBE 3”

Sencore offers three (3) optional SFP adaptors that will allow the user the following

port configurations

10G Fiber (Sencore part SDI2X-10G-SFP-FIBER)

1G Fiber (Sencore part SDI2X-1G-SFP-FIBER)

1G RJ45 Copper (Sencore part SDI2X-RJ45-COPPER)

1.4 Cooling

The SSDI2X is cooled via forced induction through the front of the unit and

exhausted through the vents in the rear. The unit is equipped with a internal

temperature sensor. If the internal temperature exceeds 60°C the “Error” LED will

illuminate on the front panel and an error message will appear in the “Error List.”

1.5 Rack Information

The SDI2X is versatile and was designed to be deoployed as a ‘throw down’ device

for easy installation into locations with limited space. Or, with the optional rack mount

kit, the user can deploy three (3) SDI2X in a standard 19” rack and occupy slightly

more than 1RU of rack space.

SDI2X – User Manual

Page 10 (48)

Section 2 Installation

Introduction

This section includes the following topics:

2.1 Installation .................................................................................................................. 11

2.3 AC Power Connection ............................................................................................... 11

2.6 Maintenance .............................................................................................................. 11

2.7 Network Setup via Front Panel .................................................................................. 11

SDI2X – User Manual

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2.1 Installation

The SDI2X is small enough to be deployed as a standalone device, or placed into a rack

system using the optional rack mount (Sencore part number 7C1489) hardware which

will allow up to three (3) SDI2X to occupy a space slightly more than 1 rack unit.

2.2 AC Power Connection

The SDI2X is powered by a single connection to a 120V 60Hz source.To hook up the

power use the following steps:

1. Locate the AC power cord that was included.

2. Plug the female end (end with no prongs) of power cord into the back of the unit.

3. Locate a protected outlet to plug the male end of the power cable into.

2.3 Maintenance

The SDI2X is a maintenance-free piece of equipment. There are no user serviceable

parts on the inside of the unit. To request a copy of the latest SDI2X software or release

notes from Sencore, send an email to [email protected] .

2.4 Management Network Setup via Front Panel

By default the management IP address will be static, and use the following settings

Address = 10.0.0.61; Subnet Mask = 255.255.255.0; Default Gateway = 0.0.0.0

The SDI2X can be setup on a network connection to allow remote management and

SNMP configuration. For these features to work, the network settings for the SDI2X must

first be configured properly for the network it is connected to.

Static IP Address

To setup the SDI2X with a static IP address, use the following steps:

1. Press the button.

2. Use the and buttons to

move the cursor to “Admin”, then

press the button.

3. Use the and buttons to

move the cursor to “Unit Network”,

then press the button.

SDI2X – User Manual

Page 12 (48)

4. Use the and buttons to

move the cursor to “Mode”, then press

the button.

5. Use the and buttons to

change the selection to “Static” then

press the button.

IP Address/Subnet Mask/Gateway

1. Use the and buttons to

move the cursor to “IP Address”, then

press the button.

2. Use the and buttons to

select the column to edit and use the

and buttons to change the

location value. Press the button

to save the selection and the

button to return to setting selection.

3. Repeat steps 1 and 2 for “Subnet

Mask” and “Gateway” configuration

settings.

DHCP

The SDI2X can be configured to use DHCP to obtain an IP address/Subnet

Mask/Gateway.

1. Use the and buttons to move the

cursor to “Mode:” then press the button.

2. Use the and buttons to change the

selection to “DHCP” then press the

button to save the selection.

Note: It may take up to a minute for the SDI2Xto obtain an IP address. During this

time the unit will display a “busy” message next to DHCP.

SDI2X – User Manual

Page 13 (48)

Section 3 Operating the Front

Panel

Introduction

This section includes the following topics:

3.1 SDI2X Front Panel Overview ..................................................................................... 14

SDI2X – User Manual

Page 14 (48)

3.1 SDI2X Front Panel Overview

The SDI2X front panel allows the user to configure all settings that are present in the

web interface using the buttons located on the front of the unit. The screen below is the

idle screen of the SDI2X and provides the user with the following details at a glance

1. IP address of management port

2. Current path configuration of each available channel.

3. Stream processing condition of each path.

When viewing the menu screens, it is important to observe some of the important

features that have been noted below. They are common to all screens and provide

helpful information. The button allows the user to return to the home screen, cancel

settings and go back a menu. The button is used to select and save selections.

1. Screen title.

2. Icons indicate which control buttons are currently valid for entry.

3. Cursor shows which line is active.

4. When editing, active character or item is highlighted.

SDI2X – User Manual

Page 15 (48)

Section 4 Operating the Web

Interface

Introduction

This section includes the following topics:

4.1 SDI2X Web Interface Overview ................................................................................. 16

4.1.1 Logging Into the SDI2X web interface ....................................................................... 16

4.1.2 Control Panels ........................................................................................................... 16

4.1.3 Title Ribbons .............................................................................................................. 16

4.1.4 Buttons and Status Indicators .................................................................................... 17

SDI2X – User Manual

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4.1 SDI2X Web Interface Overview

4.1.1 Logging into the SDI2X Web Interface

To open the SDI2X web interface use one of the following supported browsers and

navigate to the unit’s IP address:

 Internet Explorer 9 & above

 Mozilla Firefox

 Google Chrome, or

 Microsoft Edge

The user will need to login to the web interface. By default the admin user account is

available without a password. Press the login button in order to login to the web

interface.

4.1.2 Control Panels

The web interface will provide complete control of unit configuration and process

monitoring with four (4) separately defined control panels. Each control panel will be

made up of unit features that are similar to each other to help the user easily locate the

unit features they seek. The control panels are:

SMPTE

This control panel is where the majority of the video stream

processing configuration and monitoring settings are located.

Admin

This control panel is where unit hardware and administrative settings

will get configured and monitored.

Reporting

This control panel is where alarms & logs are reported, configured

and maintained.

About

This control panel is where unit software and hardware details are

found.

4.1.3 Title ribbons

The Admin and About control panels will have similar feature specific settings grouped

together under a title ribbon. The title ribbon will have an icon and general description of

the settings that are offered beneath the ribbon. The title ribbons can be expanded or

collapsed using the control button at the right end of the ribbon.

SDI2X – User Manual

Page 17 (48)

4.1.4 Buttons and Status Indicators

When the icon is shown user configuration is available. Clicking this button will open

menus where settings can be changed by the user.

When the icon is shown additional status information can be viewed. Click this button

will expand the menu to display the additional status information. All text in status menus

shown in ORANGE are user configurable settings. Text shown in BLUE report status

and details about the stream being processed. Clicking the collapse icon will close

the details viewing window.

Status in the SDI2X web interface is shown with LED status indicators:

Green LED

Status is good. No errors are present and function is operating

normally.

Red LED

Status indicates function is affected by active error. To view the

errors navigate to Alarms panel to view Active Errors.

Grey LED

Status is inactive. Function is currently disabled or unavailable.

SDI2X – User Manual

Page 18 (48)

Section 5 Web Interface Control

Panels

Introduction

This section includes the following topics:

5.1 SMPTE Control Panel ................................................................................................ 19

5.2 Admin Panel .............................................................................................................. 25

5.3 Reporting Panel ......................................................................................................... 36

5.4 About Panel ............................................................................................................... 40

SDI2X – User Manual

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5.1 SMPTE Control Panel

The SMPTE control panel of the SDI2x web interface is used to configure the video

processing details. This will include signal flow direction, configuring the Video/IP ports,

labeling of the channel and finally, channel monitoring.

The SDI2X offers redundancy that meets the SMPTE 2022-7 seamless switching

standard requirements. This setting is found on the Admin Control Panel and has a unit

wide coverage. This means that the setting is applied to all stream processing paths.

Default value for this option is ‘Seamless’.

When the SDI2X operates in ‘Seamless’ mode, all IP port configuration menus will

provide two paths (a primary path and a redundant path) to configure. When the SDI2X

operates with this value at ‘Disabled’, all IP port configuration menus will allow the user

to assign the output path to a specific hardware video IP port (see section 3.3.6.1 on

page XX for more details.). In the next section, examples of both configuration windows

will be addressed.

The SDI2X offers four (4) channels that the user can configure for video processing.

Each channel will offer the same configuration settings but operate independently from

the other channels.

5.1.1 HDMI Monitoring Output

The SDI2X provides the user with an HDMI output port (V2.0b) on the back of the unit

that will allow the user to monitor the IP input video stream. This output is able to be

assigned to the IP source port of any channels that is configured as IP  SDI.

Configuration and status for this feature is found near the top of the SMPTE control

panel.

SDI2X – User Manual

Page 20 (48)

HDMI Output

Possible settings are Enabled and Disabled.

Source

Possible settings are Channel 1, Channel 2,

Channel 3, and Channel 4.

Only available if channel direction is IP 

SDI.

5.1.2 Channel Configuration

Click the configuration cog below the channel title ribbon to open the configuration

window. The user has two settings to control, Alias and Direction.

Alias

The user can assign a defining name or title to the

stream processing path. This label is only available to

the SDI2X interfaces; it will not be incorporated into the

video stream data.

Direction

Possible settings are SDI  IP and IP  SDI. This

setting represents the video processing path direction. It

will always be shown as (Input)  (Output).

5.1.3 Configuring the Video/IP ports (SDI  IP)

When the signal processing direction is SDI  IP, the IP ports will be configured as

outputs.

Seamless Redundancy Enabled

When redundancy is enabled, the SDI2X will provide a primary IP output stream path on

one of the gigabit network ports, and a redundant IP output stream path on the other

gigabit network port. The output stream on both ports will contain the same content to

meet the seamless switching standard (SMPTE 2022-7). Configurable settings will be

the same for both paths/ports.

Begin by clicking on the “IP Output” configure cog icon. The IP Output Confirugation

window will have a tab for Path 1 and a tab for Path 2. There are three available settings

to configure for each path.

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Sencore SDI2X User manual

Brand: Sencore

Model: SDI2X

Category: Supplementary music equipment

Type: User manual

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