Watchguard SSL User guide

Category
Software
Type
User guide
WatchGuard SSL 100
User Guide
WatchGuard SSL Web UI v3.0
WatchGuard SSL 100
ii WatchGuard SSL 100
Notice to Users
Information in this guide is subject to change without notice. Companies, names, and data used in examples herein are
fictitious unless otherwise noted. No part of this guide may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of WatchGuard Technologies, Inc.
Guide revision: June 26, 2009
Copyright, Trademark, and Patent Information
Copyright © 1998–2009 WatchGuard Technologies, Inc. All rights reserved. All trademarks or trade names mentioned
herein, if any, are the property of their respective owners.
This product is for indoor use only.
WatchGuard, the WatchGuard logo, LiveSecurity, and any other mark listed as a trademark in the “Terms of Use” portion of
the WatchGuard Web site that is used herein are either registered trademarks or trademarks of WatchGuard Technologies,
Inc. and/or its subsidiaries in the United States and/or other countries. All other trademarks are the property of their
respective owners.
Microsoft®, Internet Explorer®, Windows® 95, Windows® 98, Windows NT®, Window2000, Windows® XP, and Windows®
Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Java and all Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and
other countries. All right reserved.
OpenVPN” is a trademark of OpenVPN Solutions LLC.
Complete copyright, trademark, patent, and licensing information can be found in the Copyright and Licensing Guide,
available online:
http://www.watchguard.com/help/documentation/
User Guide iii
Table of Contents
Chapter 1 Getting Started .......................................................................................................................... 1
Before you begin.................................................................................................................................................... 1
Use the Quick Setup Wizard to set up a basic configuration ................................................................. 2
Next steps after installation................................................................................................................................ 3
Get a feature key..................................................................................................................................................... 5
Restore the factory default settings ................................................................................................................ 6
About the WatchGuard SSL Web UI ................................................................................................................ 7
Customize your Application Portal.................................................................................................................. 9
Customize and brand the WatchGuard SSL Web UI and Application Portal............................... 9
Add the Access Client installer link in the Application Portal ........................................................ 19
About WatchGuard LiveSecurity Service.................................................................................................... 20
Support Information .......................................................................................................................................... 22
Chapter 2 Monitor System ....................................................................................................................... 23
About Monitor System ...................................................................................................................................... 23
About the System Status page....................................................................................................................... 25
System overview............................................................................................................................................. 26
Network status ................................................................................................................................................ 28
Authentication status ................................................................................................................................... 29
Events status .................................................................................................................................................... 30
Device status .................................................................................................................................................... 31
Network tools .................................................................................................................................................. 32
Manage Settings............................................................................................................................................. 34
View administrator activities...................................................................................................................... 35
About user sessions............................................................................................................................................ 36
Manage search and display settings ....................................................................................................... 39
About Alerts .......................................................................................................................................................... 39
Add an alert ...................................................................................................................................................... 40
Edit and delete alerts .................................................................................................................................... 44
Manage global alert settings...................................................................................................................... 45
Manage Logging ................................................................................................................................................. 48
Manage global logging settings............................................................................................................... 51
Use Log Viewer..................................................................................................................................................... 53
About Reports ...................................................................................................................................................... 55
Abolishment report ....................................................................................................................................... 56
Assessment report ......................................................................................................................................... 57
iv WatchGuard SSL 100
Session Trend report ..................................................................................................................................... 57
Access report.................................................................................................................................................... 58
Authentication report................................................................................................................................... 58
Authorization report ..................................................................................................................................... 59
Account Statistics report ............................................................................................................................. 59
Communication report................................................................................................................................. 60
Performance report ....................................................................................................................................... 60
Tunnel report ................................................................................................................................................... 61
System Report ................................................................................................................................................. 61
Alerts report ..................................................................................................................................................... 61
Complete report ............................................................................................................................................. 62
Manage report database settings ............................................................................................................ 62
About the diagnostics file ................................................................................................................................ 63
About the feature key........................................................................................................................................ 64
Upload a new feature key............................................................................................................................ 66
Live Update ........................................................................................................................................................... 67
Chapter 3 User Management ................................................................................................................... 69
About User Management................................................................................................................................. 69
User accounts .................................................................................................................................................. 70
User groups ...................................................................................................................................................... 70
External Directory Service ........................................................................................................................... 70
Self Service........................................................................................................................................................ 70
About user accounts .......................................................................................................................................... 71
Manually add a user account ..................................................................................................................... 72
Import user accounts .................................................................................................................................... 74
Link to a user account................................................................................................................................... 75
Repair a linked user account ...................................................................................................................... 75
Edit user accounts .......................................................................................................................................... 76
Manage Global User Account Settings................................................................................................... 77
About user groups.............................................................................................................................................. 80
Add a user group............................................................................................................................................ 80
Search, edit, or delete user groups .......................................................................................................... 81
About the External Directory Service........................................................................................................... 83
Add an External Directory Service location .......................................................................................... 83
Edit an External Directory Service Location.......................................................................................... 86
About Self Service............................................................................................................................................... 88
Manage Self Service Settings ..................................................................................................................... 89
Modify System Challenges.......................................................................................................................... 91
Chapter 4 Resource Access ...................................................................................................................... 93
About Resource Access..................................................................................................................................... 93
Resources .......................................................................................................................................................... 93
Client firewall ................................................................................................................................................... 93
Access rules ...................................................................................................................................................... 93
Application Portal........................................................................................................................................... 94
SSO domains .................................................................................................................................................... 94
About Resources ................................................................................................................................................. 94
Manage Standard Resources...................................................................................................................... 94
Manage Tunnel Resource Hosts................................................................................................................ 99
Manage Tunnel Sets.................................................................................................................................... 103
Manage Global Tunnel Set Settings ...................................................................................................... 110
Manage Tunnel Resource Networks................................................................................................
...... 112
Manage Web Resource Hosts .................................................................................................................. 114
User Guide v
Manage Global Resource Settings ......................................................................................................... 120
About client firewalls ....................................................................................................................................... 128
Manage Internet Firewall Configurations............................................................................................ 130
About access rules ............................................................................................................................................ 134
Manage Access Rules.................................................................................................................................. 134
Manage Global Access Rules.................................................................................................................... 138
About the Application Portal........................................................................................................................ 139
Manage Application Portal Items........................................................................................................... 140
About SSO domains ......................................................................................................................................... 142
Manage SSO Domains ................................................................................................................................ 143
Chapter 5 Manage System ..................................................................................................................... 147
About Manage System.................................................................................................................................... 147
About authentication methods ................................................................................................................... 149
About WatchGuard SSL authentication methods ............................................................................ 150
About other authentication methods .................................................................................................. 151
Add an authentication method .............................................................................................................. 152
Manage an Authentication Method ...................................................................................................... 154
Manage global authentication service settings................................................................................ 161
Manage RADIUS configuration ............................................................................................................... 166
About certificates.............................................................................................................................................. 171
Add a Certificate Authority ....................................................................................................................... 171
Add a server certificate............................................................................................................................... 174
Edit or delete a Server Certificate ........................................................................................................... 175
Manage client certificate settings .......................................................................................................... 176
About Abolishment.......................................................................................................................................... 176
Configure General Settings ...................................................................................................................... 178
Configure Cache Cleaner settings.......................................................................................................... 179
Configure Advanced settings .................................................................................................................. 180
About Assessment ............................................................................................................................................ 181
General Settings............................................................................................................................................ 183
Advanced Settings....................................................................................................................................... 184
About notification settings............................................................................................................................ 186
Configure the email notification channel............................................................................................ 186
Configure the SMS notification channel.............................................................................................. 187
Add or remove SMS plug-ins ................................................................................................................... 194
Manage Client Definitions ............................................................................................................................. 195
Add a client definition ................................................................................................................................ 196
Edit or delete a client definition.............................................................................................................. 197
About delegated management ................................................................................................................... 198
About administrative privileges.............................................................................................................. 199
Manage administrative roles.................................................................................................................... 200
About the Administration Service............................................................................................................... 203
Manage Global Service Settings ............................................................................................................. 204
Restart the Administration service......................................................................................................... 206
Manage Device settings ................................................................................................................................. 207
General settings for the application portal......................................................................................... 208
Performance settings.................................................................................................................................. 210
Cipher Suite settings ..........................................................................................................
......................... 212
Advanced settings ....................................................................................................................................... 214
Update the Device ............................................................................................................................................ 216
Update the OS ............................................................................................................................................... 216
Configure the system time and set the time zone ........................................................................... 217
Restore factory default settings .............................................................................................................. 218
vi WatchGuard SSL 100
Reinitialize the Local User Database...................................................................................................... 218
Reboot the device ........................................................................................................................................ 219
Network Configuration ................................................................................................................................... 219
Configure network routes ......................................................................................................................... 221
Restore a saved configuration...................................................................................................................... 222
Manage saved configuration settings .................................................................................................. 223
Import or export the configuration ............................................................................................................ 224
Chapter 6 Access Client .......................................................................................................................... 227
About the Access Client.................................................................................................................................. 227
Launch the Access Client........................................................................................................................... 227
About the Access Client menu..................................................................................................................... 228
Edit Access Client preferences................................................................................................................. 229
Manage Access Client favorites............................................................................................................... 231
Check Access Client status........................................................................................................................ 233
End your SSL VPN session .............................................................................................................................. 233
Install the Access Client .................................................................................................................................. 234
Use ESSP to link directly to a resource....................................................................................................... 236
User Guide 1
1
Getting Started
Before you begin
Before you install your WatchGuard SSL device, make sure you verify the basic components and get a feature
key, as described in the subsequent sections.
Verify basic components
Make sure that you have these items:
A computer with a 10/100BaseT Ethernet network interface card and a web browser installed
WatchGuard SSL 100 device
Ethernet cable
Power cable
Get a WatchGuard device feature key
To enable all of the features on your WatchGuard SSL device, you must activate the device on the WatchGuard
LiveSecurity web site and retrieve your feature key file. You can upload your feature key in the Quick Setup
Wizard if you register your device before you start the wizard. Or, you can complete the wizard without a
feature key. The SSL device only allows one authenticated user until you upload a feature key to the device.
For instructions, see “Get a feature key” on page 5.
Getting Started
2 WatchGuard SSL 100
Use the Quick Setup Wizard to set up a basic
configuration
The Quick Setup Wizard helps you set up a basic network configuration for your WatchGuard SSL 100. Use the
Quick Setup Wizard to set up the device for the first time, or after you reset the device to factory default
settings.
Before you start the Quick Setup Wizard, make sure you:
Register your WatchGuard SSL 100 with LiveSecurity Service
Save a copy of your feature key file from the LiveSecurity web site to your computer and extract the
feature key from the compressed file
For more information, see “Getting Started” on page 1.
Run the Quick Setup Wizard
1. Make sure your computer is configured to use a static IP address on the 192.168.111.0/24 network.
2. Connect the Ethernet interface on your computer to Eth1 on the WatchGuard SSL device.
3. Plug the power cord into the WatchGuard device power input and into a power source.
4. Power on the WatchGuard SSL 100.
5. Open a web browser and type:
https://192.168.111.1:8443
The Quick Setup Wizard begins.
6. Upload your feature key file, if you have it.
If you do not upload a feature key file, only one authenticated user can get access to the device. If you do not have
a feature key, you can continue with the wizard, and then upload a feature key from the Web UI after you finish
the wizard.
7. Set the time zone and system time settings.
8. Create the Super Administrator credentials. These credentials do not have to correspond to an existing
user in a directory service.
The Super Administrator password must meet these password policy requirements:
The password must be at least six characters long
The password must include characters from at least three of the following four categories:
o English uppercase characters (from A through Z)
o English lowercase characters (from a through z)
o Base-10 digits (from 0 through 9)
o Non-alphanumeric characters (for example: !, $, #, or %)
9. Select the network configuration mode. The choices are:
Single Interface mode (default)
Select this mode if you want to connect the WatchGuard SSL device to one network DMZ. In
single interface mode, only the Eth0 interface is active.
The default IP address on the WatchGuard SSL 100 is 192.168.111.1. Do not use 192.168.111.1 on
your own computer.
Because the WatchGuard SSL 100 uses a self-signed certificate, you may see a certificate warning in
your browser. It is safe to ignore the warning (Internet Explorer) or add a certificate exception
(Mozilla Firefox).
User Guide 3
Getting Started
Dual Interface mode
Select this mode if you want to connect the WatchGuard SSL device to two separate networks (for
example, two different DMZ networks). In dual interface mode, both the Eth0 and Eth1 interfaces
are active.
10. Type the network address information for each interface you enabled.
After you complete the wizard, the device restarts with the settings you configured.
Connect the WatchGuard SSL device to your network
After you complete the Quick Setup Wizard, connect the WatchGuard SSL device to your network.
1. Connect the WatchGuard SSL device to your network. If you selected single interface mode, connect
the WatchGuard SSL 100 to your network with Eth0. If you selected dual interface mode, connect the
WatchGuard SSL 100 to your network with both Eth0 and Eth1.
2. Reset the IP address on your computer back to its original IP address and connect your computer to
the network.
You can now use the WatchGuard SSL Web UI to continue configuration, management, and monitoring tasks.
For more information, see “Next steps after installation” on page 3.
Next steps after installation
After you complete basic configuration you can use the WatchGuard SSL Web UI to continue configuration,
management, and monitoring tasks. Before you get started, make sure that you have:
Connected the WatchGuard SSL device to your network
Connected your computer to the network
Reset the IP address of your computer
Connect to the WatchGuard SSL Web UI
The interface that you use to connect to the WatchGuard SSL Web UI is different for each network type. The
WatchGuard SSL Web UI uses port 8443 by default for both network types.
If you configured your device in single interface mode, you must connect to the Eth0 interface for
management.
1. Connect your computer to the Eth0 network.
2. In a web browser, type
https://<Eth0 IP address>:8443.
3. Use the Super Administrator credentials you configured in the Quick Setup Wizard to log in.
If you configured your device in dual interface mode, you must connect to the Eth1 interface for management.
1. Connect your computer to the Eth1 network.
2. In a web browser, type
https://<Eth1 IP address>:8443.
3. Use the Super Administrator credentials you configured in the Quick Setup Wizard to log in.
Getting Started
4 WatchGuard SSL 100
Upload the feature key file
If you did not upload your feature key file when you ran the Quick Setup Wizard, we recommend that you
upload it now.
1. Get your feature key file from LiveSecurity.
For instructions, see “Get a feature key” on page 5.
2. In the WatchGuard SSL Web UI, select Monitor System > Feature Key to upload the feature key file
to the device.
For more information, see “Upload a new feature key” on page 66.
Download and install the latest software
A newer version of operating system software for your WatchGuard SSL 100 could be available. To update
your software:
1. Go to www.watchguard.com/archive/softwarecenter.asp
.
2. Find and download the latest version of WatchGuard SSL OS.
3. From the Web UI, go to Manage System > Device Update.
User Guide 5
Getting Started
Get a feature key
A feature key is a file that enables licensed features on your WatchGuard SSL device. You must get a feature
key when you first install the device, and when you renew the LiveSecurity service.
To activate your device and get the device feature key:
1. Open a web browser and go to https://www.watchguard.com/activate
.
If you have not already logged in to LiveSecurity, the LiveSecurity Log In page appears.
2. Type your LiveSecurity user name and password.
The Activate Products page appears.
3. Type the serial number of the device, including the hyphens.
4. Follow the instructions to register your device.
5. Save the feature key file to a location on your computer and extract the feature key from the
compressed file.
After you download the feature key, you can use the Quick Setup Wizard or the Web UI to browse to the
location of the feature key on your computer and upload it to the WatchGuard SSL device.
For more information, see:
“Use the Quick Setup Wizard to set up a basic configuration” on page 2
“Upload a new feature key” on page 66
If you are new to WatchGuard, follow the instructions to create a LiveSecurity profile.
Getting Started
6 WatchGuard SSL 100
Restore the factory default settings
There are two ways to reset your WatchGuard SSL device to the factory default settings:
Use the WatchGuard SSL Web UI
If you can log in to the WatchGuard SSL Web UI, you can restore the device to factory default settings
from the Web UI. This is the easiest method to restore the factory default settings.
For more information, see “Restore factory default settings” on page 218.
Use recovery mode
If you cannot log into the WatchGuard SSL Web UI, you can start the device in recovery mode. When
the device is in recovery mode, you can reinstall the software image and restart the device with
factory default settings.
Before you begin
Before you start the recovery process, you must download and save a copy of the WatchGuard SSL OS on your
computer. The file has an extension of
.sysa-dl. You can download the file from the Software Downloads
section of the WatchGuard web site at http://www.watchguard.com/archive/softwarecenter.asp
.
Start the WatchGuard SSL device in recovery mode
1. Turn the WatchGuard SSL power off.
2. Press and hold the up arrow button on the front panel while you turn the power on.
3. Continue to hold the up arrow button until you see the words “Executing SysB” on the LCD display.
4. When you see the words "Recovery Mode Ready" on the LCD display, the device is in recovery mode.
In recovery mode, the Eth1 address of the device is set to 10.0.1.1.
Upload a new software image
Use these steps to upload a new software image to your WatchGuard SSL device.
1. Connect an Ethernet network cable between your computer and the Eth1 interface on the
WatchGuard SSL device.
2. Change the IP address of your computer to 10.0.1.2 (or to another IP address on the 10.0.1.0 network).
3. Open the command line interface of your computer.
For example, select All Programs > Accessories > Command Prompt from the Windows Start Menu
if you use Windows XP.
4. Change your working directory to the location where you saved the
.sysa_dl file.
5. At the command prompt, type
ftp 10.0.1.1 to connect to your WatchGuard SSL.
6. When requested, type
admin for both the user and the password.
7. Type
bin to change the transfer type to binary mode.
8. Type
put <filename>. Use the filename of the .sysa-dl file you downloaded from the WatchGuard
Software Downloads page.
The upload process can take several minutes to complete. Do not close the window or type more commands until
another command prompt appears.
9. Type quit to close the FTP connection. Exit the command line interface program.
You must use a command line FTP program to upload the WatchGuard SSL OS software image.
Many common FTP commands are disabled on the WatchGuard SSL device for security reasons. For
example, you cannot change directories (cd) or show the remote working directory (pwd). Other FTP
programs rely on these commands to show you a list of files in the remote directory, and do not
operate correctly when these commands are disabled.
User Guide 7
Getting Started
After the software image upload completes, the WatchGuard SSL device installs the software and resets the
configuration to the default settings. When the reset process completes, the device automatically restarts.
The installation and reset process can take up to 10 minutes. Do not turn off the device during this process.
Next Steps
After you restore the software image and the device restarts with factory default settings, you can use the
Quick Setup Wizard to set up your configuration again.
For more information, see ”Use the Quick Setup Wizard to set up a basic configuration” on page 2.
About the WatchGuard SSL Web UI
The WatchGuard SSL Web UI is a web-based administration application with a task-oriented approach. You
can use the Web UI to monitor your WatchGuard SSL system, add user accounts, manage resource access, and
manage your system settings.
The WatchGuard SSL Web UI has two levels of menus:
Main menu
Includes the Monitor System, User Management, Resource Access, and Manage System sections.
Left menu
Includes options to manage your configuration in the sections of the main menu.
Context-sensitive online help is integrated with the WatchGuard SSL Web UI. Click the question mark icon on
any page to get help for that task.
WatchGuard SSL Web UI Wizards
All common tasks use wizards to guide you through the steps to complete your task. This includes procedures
to add user accounts, resources, and many others.
To start a wizard, click an Add button.
To cancel a wizard at any time, select a different menu item or close your browser window or tab.
To return to the previous page in a wizard, click Previous.
To save your changes, click Finish Wizard or Save.
Publish your configuration
After you add or edit a setting in your configuration, you must save the changes to the WatchGuard SSL device
and services before they can take effect. The Publish button changes from white to blue when you make
changes that must be saved.
To save your configuration changes to the system:
Click Publish at the top of the Web UI.
You can later review or restore a configuration.
For more information about configurations, see ”Restore a saved configuration” on page 222.
After the reboot, the IP address of the Eth1 interface changes to 192.168.111.1. You must change the
IP address on your computer before you launch the Quick Setup Wizard.
Getting Started
8 WatchGuard SSL 100
System Messages
When you use a wizard or make a change to your configuration, feedback messages appear in the
WatchGuard SSL Web UI at the top of the current page. If the message text is red, you have made an error in
your configuration selection. If the message text is green, your configuration change was successful.
Use the File Browser
You can use the WatchGuard SSL Web UI file browser to find files on your WatchGuard SSL device. This is
helpful when you want to find a file name or path to include in your settings, for example with a script.
To use the file browser:
1. At the top of the Web UI, click Browse.
The file browser opens in a separate window or tab.
2. Select a folder from the navigation tree on the left.
3. To change a current file, select a file to edit, download, delete, or rename.
To edit the file, click . Make changes to the file contents, then click Save.
To download the file, click . Select to Open or Save the file.
To delete the file, click . In the Warning dialog box, click OK.
To rename the file, click . In the Rename File field, type a new name. Click Rename.
4. To upload a new file, adjacent to the Upload File field, click Browse and select a file. Click Upload.
User Guide 9
Getting Started
Customize your Application Portal
You can customize your WatchGuard SSL Web UI and WatchGuard SSL Application Portal with your corporate
brand. You can also add a link to the Access Client installer in your Application Portal.
For more information, see:
”Customize and brand the WatchGuard SSL Web UI and Application Portal” on page 9
”Add the Access Client installer link in the Application Portal” on page 19
Customize and brand the WatchGuard SSL Web UI and Application Portal
You can customize and apply your own corporate brand to the WatchGuard SSL Web UI and Application Portal
to fit the needs of your organization.
You can apply your corporate brand to these parts of the WatchGuard SSL Web UI:
WatchGuard SSL Web UI
WatchGuard SSL Application Portal Authentication page
WatchGuard SSL Application Portal page
WatchGuard SSL Application Portal Online Help
To make changes to the WatchGuard SSL Web UI files to apply your own corporate brand, you add a new set
of files with the same names as the files in the original location to a folder specifically created for the files with
the new brands. The files in this custom folder override the files in the original location. After you finish all your
changes, make sure you publish your changes.
Apply your brand to text files
1. At the top of the WatchGuard SSL Web UI, click Browse.
The File Browser appears.
2. Select the access-point\built-in-files\wwwroot\branding\folder.
3. Save the files you want to change to a location on your computer.
4. Update the saved files with your branding changes.
5. In the File Browser, select the
access-point\custom-files\wwwroot\branding\folder.
6. Upload your customized files.
For information about the specific files you can change, see “WatchGuard SSL files to customize and brand”
on page 11.
Do not change the files in the access-point\built-in-files\ directory. Upload
updated versions of these files to the access-point\custom-files\ directory instead.
Getting Started
10 WatchGuard SSL 100
Apply your brand to images, style sheets, and templates
You can customize images, style sheets, and template files. The template files specify the text used on the
Application Portal Authentication page. The heading of each Authentication page is defined by the display
name that you give the authentication method.
Current image files are found in the
access-point\built-in-files\wwwroot\wa\img folder.
All other files are found in the folders in the
access-point\built-in-files\wwwroot\wa directory.
To apply your corporate brand to files:
1. Select the
access-point\built-in-files\wwwroot\wa\ directory.
2. Select the folder in the directory with the files you want to change.
3. Save the files you want to change to a location on your computer.
4. Update the saved files with your branding changes.
5. In the File Browser, select the
access-point\custom-files\wwwroot\wa\directory.
6. Select the folder with the same name as that from which you downloaded the files in the
built-in-
files
directory.
7. Upload your customized files.
Upload all branded files at one time
If you branded many files, you can upload them all at one time in a ZIP file rather than one at a time. Make sure
that the files you updated are in the correct folder that matches the original directory structure.
1. Download the files you want to change from the
access-point\built-in-files\wwwroot
directory.
2. Update the files and add them to a ZIP file with the correct directory structure.
3. In the File Browser, select the
access-point\custom-files\wwwroot folder.
4. Click Browse and select the ZIP file.
5. Click Upload.
The file is automatically unzipped and the files are added to the directory structure from the ZIP file.
Publish your changes
When you have uploaded all the changed files, you must publish your changes before they appear in the Web
UI and Application Portal.
1. Connect to the WatchGuard SSL Web UI.
If you made changes, the Publish button is blue.
2. Click Publish.
Your branding changes appear in the Web UI and Application Portal.
User Guide 11
Getting Started
WatchGuard SSL files to customize and brand
You can copy these files and upload updated versions of these files to customize and apply your own
corporate brand to the WatchGuard SSL Web UI and Application Portal.
Text String Files
These files are in the access-point\built-in-files\wwwroot\branding folder:
authAD.txt
This file contains the heading for the Active Directory authentication page. This text appears on every
Active Directory template. Other authentication methods do not need a branding text file.
authselect.txt
This file contains the heading for the Select Authentication Method page.
authweb.txt
This file contains the name of the WatchGuard SSL Web UI that appears in the JavaScript dialog boxes
to accept ActiveX or Java Applet loader.
company.txt
This file contains the name of the company that appears in the application portal.
company_about_url.txt
This file contains the URL for information about the company.
company_contact_url.txt
This file contains the URL for company contact information.
copyright.txt
This file contains the company copyright notice.
portal.txt
This file contains the name of the Application Portal that appears on the Application Portal Help page.
product.txt
This file contains the name of the product that appears on the title of each page.
tunnel.txt
This file contains the name of the Access Client that appears in the JavaScript dialog boxes to accept
the ActiveX or Java Applet loader.
Authentication page style sheets, images, and template files
The template files specify the text used on the Application Portal Authentication pages. The heading on each
Authentication page is defined by the display name that you give the authentication method in the
WatchGuard SSL Web UI.
The existing files are in the folders in the
access-point\built-in-files\wwwroot\wa\ directory.
Do not change the files in the access-point\built-in-files\ directory. Upload updated
versions of these files to the access-point\custom-files\ directory instead.
Getting Started
12 WatchGuard SSL 100
Make sure you upload your changed files to the folder in the custom-files directory with the same name as
the folder you downloaded it from in the
built-in-files directory.
Application Portal style sheets, images, and template files
You can customize the style sheets (.css files), images, and template files used in the Application Portal and
associated authentication pages. These files are located in these folders:
access-point\built-in-files\wwwroot\wa\
access-point\built-in-files\wwwroot\wa\authmech
access-point\built-in-files\wwwroot\wa\authmech\base
access-point\built-in-files\wwwroot\wa\img
access-point\built-in-files\wwwroot\wa\help
Style sheets
You can customize style sheets to change the colors and fonts for the Application Portal, the Application Portal
authentication pages, and the Application Portal Online Help.
To customize Change File name
The WatchGuard SSL Web UI The current skin WebSkin.zip
Graphics on logon pages The background image background_img.gif
Colors and fonts on authentication
pages
The style sheet for authentication
pages
common.css
Text strings or buttons on
authentication pages
The individual template files See the Template files
section
Application Portal logotype The logotype logo.gif
Application Portal resource icons The images [symbol_color].gif
Colors and fonts in the Application
Portal
The Application Portal style sheet access_portal.css
Colors and fonts in the Application
Portal Online Help
The Application Portal Online
Help style sheet
default.css
Contents in the Application Portal
Online Help
The Online Help HTML page access_portal_help.html
Directory Location File Name Description
\built-in-files\wwwroot\wa access_portal.css Controls colors, fonts, and the location and
size of different page objects (for example,
the logotype) in the WatchGuard SSL
Application Portal
(
_menu.html\wml and
_welcome.html\wml)
common.css Controls colors and fonts in the Application
Portal authentication pages
\built-in-files\wwwroot\wa\help default.css Controls colors and fonts in the Application
Portal Online Help
User Guide 13
Getting Started
Images
You can replace or edit images to customize the WatchGuard SSL Web UI skin, the logotype or icons in the
Application Portal, or graphics for the authentication pages. Images are GIF or JPEG format. The
down.jpg and
up.jpg web images can be in JPEG or GIF format. The mask.gif image must be in GIF format (indexed
palette). All three files must have the same dimensions in pixels.
Template files
You can edit template files to customize text strings and buttons on individual authentication pages. The
templates are available as HTML and WML files. Web authentication pages are HTML files and WAP
authentication pages are WML files.
All template files for the WatchGuard SSL Application Portal and associated authentication pages are located
in these folders:
access-point\built-in-files\wwwroot\wa\
access-point\built-in-files\wwwroot\wa\authmech
access-point\built-in-files\wwwroot\wa\authmech\base
Directory Location File Name Description
\built-in-files\wwwroot\wa\img background_img.gif Background image for
authentication pages
logo.gif Logotype
\built-in-files\wwwroot\wa\img\icons (Example)
email_orange.gif
Icons for resources
(applications) in the
Application Portal
\built-in-files\wwwroot\wa\authmech\WebSkin.zip mask.gif The mask that controls
the placement of
buttons and labels in
WatchGuard SSL Web
UI
\built-in-files\wwwroot\wa\authmech\WebSkin.zip down.jpg WatchGuard SSL Web
UI skin without
background; buttons
appear as selected
\built-in-files\wwwroot\wa\authmech\WebSkin.zip up.jpg WatchGuard SSL Web
UI skin with
background; buttons
appear as not selected
Getting Started
14 WatchGuard SSL 100
A list of some of the template files (with the folder location, description, and user variables) appears in the
subsequent table.
Folder Name File Name Description User variables
access-point\built-in-
files\wwwroot\wa
_auto_reauthmessag
e
The page that appears when
a user logs off and must
authenticate again.
_chooseAuthmech The page that appears when
a user must select an
authentication method.
name displayname
_closedown_messag
e
The page that appears when
a user session times out.
_deleteLogonCred The page that appears when
the password database has
been cleared.
_error The error message users see. errmsg
_InternalAuthenticati
on
Internal Authentication
form.
ihost
iuid
idom
_logoutPage The page that appears when
a user logs off.
_menu The template for the
WatchGuard SSL Application
Portal page. This is the menu
page that is called from the
welcome.html file.
_no_session The page that appears when
a session times out.
_popup_msg The popup message that
appears to users.
location
errmsg
_reauthmessage The timeout message that
appears to users.
_refresh_top The page that appears when
a user must refresh the
browser.
_securitywarning The page that appears for
security warnings.
errmsg
_TimedoutPage The page that appears when
a user is temporarily locked
until a specific timeout
occurs (SecurID only).
auth_timeout
_webclient.html The page that appears when
the user selects a tunnel set
in the Application Portal.
_webclientjavaobj.ht
ml
Contains the Access Client
Java applet.
_webclientobj.html Contains the Access Client
ActiveX.
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Watchguard SSL User guide

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