Watchguard Fireware XTM Web UI User guide
- Category
- Software
- Type
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Fireware XTM
Web UI
v11.0 User Guide
WatchGuard XTM 1050
Firebox X Peak e-Series
Firebox X Core e-Series
Firebox X Edge e-Series
ii Fireware XTM Web UI
ADDRESS
505 Fifth Avenue South
Suite 500
Seattle, WA 98104
SUPPORT
www.watchguard.com/support
U.S. and Canada +877.232.3531
All Other Countries +1.206.521.3575
SALES
U.S. and Canada +1.800.734.9905
All Other Countries +1.206.613.0895
ABOUT WATCHGUARD
Since 1996, WatchGuard has been building award-winning unified threat management
(UTM) network security solutions that combine firewall, VPN and security services to
protect networks and the businesses they power. We recently launched the next
generation: extensible threat management (XTM) solutions featuring reliable, all-in-
one security, scaled and priced to meet the unique security needs of every sized
enterprises. Our products are backed by 15,000 partners representing WatchGuard in
120 countries. More than a half million signature red WatchGuard security appliances
have already been deployed worldwide in industries including retail, education, and
healthcare. WatchGuard is headquartered in Seattle, Washington, with offices
throughout North America, Europe, Asia Pacific, and Latin America.
For more information, please call 206.613.6600 or visit www.watchguard.com
.
Notice to Users
Information in this guide is subject to change without notice. Companies, names, and data used in examples herein are
fictitious unless otherwise noted. No part of this guide may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of WatchGuard Technologies, Inc.
Guide revision: 08/03/2009
Copyright, Trademark, and Patent Information
Copyright © 1998 - 2009 WatchGuard Technologies, Inc. All rights reserved. All trademarks or trade names mentioned
herein, if any, are the property of their respective owners.
Complete copyright, trademark, patent, and licensing information can be found in the Copyright and Licensing Guide,
available online:
http://www.watchguard.com/help/documentation/
Abbreviations Used in this Guide
This product is for indoor use only.
3DES Triple Data Encryption
Standard
IPSec Internet Protocol
Security
SSL Secure Sockets
Layer
BOVPN Branch Office Virtual
Private Network
ISP Internet Service
Provider
TCP Transfer Control
Protocol
DES Data Encryption
Standard
MAC Media Access Control UDP User Datagram
Protocol
DNS Domain Name Service NAT Network Address
Translation
URL Uniform Resource
Locator
DHCP Dynamic Host
Configuration Protocol
PPP Point-to-Point Protocol VPN Virtual Private
Network
DSL Digital Subscriber Line PPTP Point-to-Point
Tunneling Protocol
WAN Wide Area Network
IP Internet Protocol PPPoE Point-to-Point Protocol
over Ethernet
WSM WatchGuard
System Manager
User Guide iii
Table of Contents
Chapter 1 Introduction to Network Security ............................................................................................ 1
About networks and network security .......................................................................................................... 1
About Internet connections.......................................................................................................................... 1
How information travels on the Internet ................................................................................................. 2
About protocols................................................................................................................................................. 2
Private addresses and gateways ................................................................................................................. 3
About subnet masks ........................................................................................................................................ 3
About slash notation ....................................................................................................................................... 3
About entering IP addresses......................................................................................................................... 4
Static and dynamic IP addresses ................................................................................................................. 4
Static IP addresses ....................................................................................................................................... 4
Dynamic IP addresses................................................................................................................................. 4
About DHCP............................................................................................................................................................. 5
About PPPoE............................................................................................................................................................ 5
About DNS (Domain Name System) ............................................................................................................... 5
About firewalls........................................................................................................................................................ 6
About services and policies ............................................................................................................................... 7
About ports.............................................................................................................................................................. 8
Chapter 2 Introduction to Fireware XTM ................................................................................................ 11
Introduction to Fireware XTM ......................................................................................................................... 11
WatchGuard System Manager ................................................................................................................... 12
WatchGuard Server Center.......................................................................................................................... 13
Fireware XTM Web UI and Command Line Interface......................................................................... 13
Fireware XTM with a Pro Upgrade................................................................................................................. 14
Chapter 3 Service and Support ................................................................................................................ 15
About WatchGuard Support............................................................................................................................ 15
LiveSecurity Service................................................................................................................................... 15
LiveSecurity Service Gold........................................................................................................................ 16
Service expiration ...................................................................................................................................... 16
iv Fireware XTM Web UI
Chapter 4 Getting Started ........................................................................................................................ 17
Before you begin.................................................................................................................................................. 17
Verify basic components ......................................................................................................................... 17
Get a WatchGuard device feature key................................................................................................ 17
Gather network addresses...................................................................................................................... 18
Select a firewall configuration mode.................................................................................................. 19
Run the Web Setup Wizard.......................................................................................................................... 20
Start the Web Setup Wizard ................................................................................................................... 20
After the wizard finishes.......................................................................................................................... 22
If you have problems with the wizard ................................................................................................ 22
Connect to Fireware XTM Web UI.................................................................................................................. 23
Customize your security policy ............................................................................................................. 26
About LiveSecurity Service..................................................................................................................... 26
Additional installation topics .......................................................................................................................... 27
Connect to a Firebox with Firefox v3....................................................................................................... 27
Add a certificate exception to Mozilla Firefox v3 ........................................................................... 27
Identify your network settings................................................................................................................... 28
Network Addressing Requirements .................................................................................................... 28
Find your TCP/IP properties on Microsoft Windows Vista .......................................................... 29
Find your TCP/IP properties on Microsoft Windows 2000, Windows 2003, and Windows XP
29
Find your TCP/IP properties on Microsoft Windows NT............................................................... 29
Find your TCP/IP properties on Macintosh OS 9............................................................................. 29
Find your TCP/IP properties on other operating systems (Unix, Linux) ................................. 30
Find PPPoE settings................................................................................................................................... 30
Set your computer to connect to your WatchGuard device ........................................................... 30
Use DHCP ...................................................................................................................................................... 30
Use a static IP address .............................................................................................................................. 31
Disable the HTTP proxy in the browser................................................................................................... 32
Disable the HTTP proxy in Internet Explorer 6.x or 7.x ................................................................. 32
Disable the HTTP proxy in Firefox 2.x ................................................................................................. 32
Disable the HTTP proxy in Safari 2.0.................................................................................................... 32
Chapter 5 Configuration and Management Basics ................................................................................ 33
About basic configuration and management tasks................................................................................ 33
Restore a Firebox backup image.................................................................................................................... 34
Reset a Firebox to a previous or new configuration ............................................................................... 35
Start a Firebox X Core or Peak e-Series, or a WatchGuard XTM device in safe mode........ 35
Run the Quick Setup Wizard .................................................................................................................. 36
About feature keys .............................................................................................................................................. 38
When you purchase a new feature...................................................................................................... 38
See features available with the current feature key ...................................................................... 38
Activate the license key for a feature....................................................................................................... 39
Add a feature key to your Firebox ............................................................................................................ 41
Remove a feature key.................................................................................................................................... 42
Restart your Firebox............................................................................................................................................ 42
Restart the Firebox locally............................................................................................................................ 42
Reboot from Fireware XTM Web UI.......................................................................................................... 42
Power cycle ....................................................................................................................................................... 42
Restart the Firebox remotely ...................................................................................................................... 42
Set the time zone and basic device properties......................................................................................... 43
User Guide v
About SNMP .......................................................................................................................................................... 44
SNMP polls and traps..................................................................................................................................... 44
Enable SNMP polling ..................................................................................................................................... 46
Enable SNMP management stations and traps.................................................................................... 47
Configure SNMP Management Stations................................................................................................. 48
Send an SNMP trap for a policy.................................................................................................................. 49
Create a secure passphrase, encryption key, or shared key ....................................................... 50
Firebox Passphrases.................................................................................................................................. 50
User Passphrases........................................................................................................................................ 50
Server Passphrases .................................................................................................................................... 51
Encryption Keys and Shared Keys ........................................................................................................ 51
Enable TCP SYN checking ....................................................................................................................... 54
Enable or disable Traffic Management and QoS ............................................................................ 55
Change the Web UI port.......................................................................................................................... 55
Automatic Reboot...................................................................................................................................... 55
External Console......................................................................................................................................... 55
Edit the WatchGuard policy ................................................................................................................... 60
Set up the Managed Device................................................................................................................... 61
Upgrade to a new version of Fireware XTM............................................................................................... 62
Install the upgrade on your management computer................................................................... 62
Upgrade the Firebox................................................................................................................................. 62
Subscription Services upgrades............................................................................................................ 63
Appliance and software upgrades....................................................................................................... 63
How to apply an upgrade ....................................................................................................................... 63
Chapter 6 Network Setup and Configuration ......................................................................................... 65
About network interface setup....................................................................................................................... 65
Network modes ............................................................................................................................................... 65
Interface types.................................................................................................................................................. 66
Mixed Routing Mode.......................................................................................................................................... 67
Configure an external interface................................................................................................................. 67
Use a static IP address ................................................................................................................................... 67
Use PPPoE authentication ........................................................................................................................... 68
Configure DHCP in mixed routing mode ............................................................................................... 70
About the Dynamic DNS service ............................................................................................................... 72
About network configuration in drop-in mode........................................................................................ 74
Use drop-in mode for network interface configuration ................................................................... 74
Use DHCP ...................................................................................................................................................... 76
Use DHCP relay ........................................................................................................................................... 77
Specify DHCP settings for a single interface ......................................................................................... 77
Disable an interface........................................................................................................................................ 81
Configure DHCP Relay................................................................................................................................... 81
Set DF bit for IPSec ......................................................................................................................................... 86
PMTU Setting for IPSec ................................................................................................................................. 87
Use static MAC address binding................................................................................................................ 87
About LAN bridges.............................................................................................................................................. 88
Create a network bridge configuration .................................................................................................. 88
Assign a network interface to a bridge ................................................................................................... 89
Add a static route............................................................................................................................................ 90
vi Fireware XTM Web UI
About virtual local area networks (VLANs)................................................................................................. 91
About tagging.................................................................................................................................................. 92
Use DHCP on a VLAN ..................................................................................................................................... 94
Use DHCP relay on a VLAN .......................................................................................................................... 94
Assign interfaces to a VLAN......................................................................................................................... 94
Chapter 7 Multi-WAN ............................................................................................................................... 95
About using multiple external interfaces ................................................................................................... 95
Multi-WAN requirements and conditions.............................................................................................. 95
Multi-WAN and DNS....................................................................................................................................... 96
About multi-WAN options................................................................................................................................ 96
Round-robin order.......................................................................................................................................... 96
Interface overflow........................................................................................................................................... 97
Routing table.................................................................................................................................................... 97
Serial modem (Firebox X Edge only)........................................................................................................ 97
Before You Begin............................................................................................................................................. 98
Configure the interfaces............................................................................................................................... 98
Before You Begin.......................................................................................................................................... 100
Configure the interfaces............................................................................................................................ 100
Before You Begin.......................................................................................................................................... 101
Configure the interfaces............................................................................................................................ 101
Before you begin.......................................................................................................................................... 102
Routing Table mode and load balancing............................................................................................ 102
Configure the interfaces............................................................................................................................ 102
When to use Multi-WAN methods and routing ................................................................................ 103
When to use the Routing Table method ........................................................................................ 103
When to use the Round-Robin method.......................................................................................... 103
About advanced multi-WAN settings ....................................................................................................... 104
Set a global sticky connection duration .............................................................................................. 104
Set the failback action ................................................................................................................................ 105
Serial modem failover ..................................................................................................................................... 105
Enable serial modem failover .................................................................................................................. 105
Account settings...................................................................................................................................... 106
DNS settings.............................................................................................................................................. 106
Dial-up settings........................................................................................................................................ 107
Link Monitor settings............................................................................................................................. 107
Time needed for the Firebox to update its route table.................................................................. 109
Define a link monitor host ........................................................................................................................ 109
Chapter 8 Network Address Translation (NAT) .................................................................................... 111
About Network Address Translation (NAT) ............................................................................................. 111
Add firewall dynamic NAT entries ......................................................................................................... 113
Delete a dynamic NAT entry .................................................................................................................... 114
Reorder dynamic NAT entries.................................................................................................................. 114
Configure policy-based dynamic NAT.................................................................................................. 115
Disable policy-based dynamic NAT....................................................................................................... 116
About 1-to-1 NAT and VPNs................................................................................................................ 117
Configure firewall 1-to-1 NAT.................................................................................................................. 118
Define a 1-to-1 NAT rule ............................................................................................................................ 119
Configure policy-based 1-to-1 NAT....................................................................................................... 120
Enable policy-based 1-to-1 NAT ............................................................................................................. 120
Disable policy-based 1-to-1 NAT............................................................................................................ 120
Configure NAT loopback with static NAT ................................................................................................ 121
Configure server load balancing................................................................................................................. 127
User Guide vii
Chapter 9 Wireless Setup ....................................................................................................................... 129
About wireless configuration....................................................................................................................... 129
Enable/disable SSID broadcasts ............................................................................................................. 133
Change the SSID........................................................................................................................................... 134
Log authentication events........................................................................................................................ 134
Change the fragmentation threshold .................................................................................................. 134
When to change the default fragmentation threshold.................................................................. 134
Change the fragmentation threshold .................................................................................................. 135
Change the RTS threshold ........................................................................................................................ 135
About wireless security settings.................................................................................................................. 136
Set the wireless authentication method ............................................................................................. 136
Set the encryption level............................................................................................................................. 136
WPA and WPA2 PSK authentication...................................................................................................... 137
Enable a wireless guest network................................................................................................................. 140
Configure your external interface as a wireless interface .................................................................. 142
Configure the primary external interface as a wireless interface .......................................... 142
Configure a BOVPN tunnel for additional security ..................................................................... 144
Set the operating region and channel ............................................................................................ 145
Set the wireless mode of operation ................................................................................................. 146
Configure the wireless card on your computer..................................................................................... 147
Chapter 10 Dynamic Routing ...................................................................................................................149
About dynamic routing .................................................................................................................................. 149
About routing daemon configuration files ............................................................................................. 149
About Routing Information Protocol (RIP) .............................................................................................. 150
Routing Information Protocol (RIP) commands................................................................................ 150
Configure the Firebox to use RIP v2...................................................................................................... 153
Allow RIP v2 traffic through the Firebox.............................................................................................. 154
Sample RIP routing configuration file .................................................................................................. 154
About Open Shortest Path First (OSPF) Protocol .................................................................................. 156
OSPF commands .......................................................................................................................................... 156
OSPF Interface Cost table.......................................................................................................................... 158
Configure the Firebox to use OSPF ....................................................................................................... 159
Sample OSPF routing configuration file .............................................................................................. 160
Allow BGP traffic through the Firebox ................................................................................................. 167
Sample BGP routing configuration file ................................................................................................ 167
Chapter 11 Authentication ......................................................................................................................169
About user authentication ............................................................................................................................ 169
User authentication steps......................................................................................................................... 170
Manually close an authenticated session ........................................................................................... 170
See authenticated users ....................................................................................................................... 171
Close a user session................................................................................................................................ 171
Use authentication through a gateway Firebox.......................................................................... 172
Allow multiple concurrent logins...................................................................................................... 174
Automatically redirect users to the login portal.......................................................................... 174
Use a custom default start page........................................................................................................ 175
Set Management Session timeouts.................................................................................................. 175
About the WatchGuard Authentication (WG-Auth) policy................................................................ 175
Set up SSO ................................................................................................................................................. 177
Install the WatchGuard Single Sign-On (SSO) agent....................................................................... 177
Download the SSO agent software ....................................................................................................... 177
Before you install.......................................................................................................................................... 178
viii Fireware XTM Web UI
Install the SSO agent service.................................................................................................................... 178
Install the WatchGuard Single Sign-On (SSO) client ....................................................................... 178
Install the SSO client service .................................................................................................................... 179
Enable Single Sign-On (SSO).................................................................................................................... 179
Enable and configure SSO ........................................................................................................................ 180
Define SSO exceptions............................................................................................................................... 180
About using third-party authentication servers............................................................................... 181
Use a backup authentication server...................................................................................................... 181
Types of Firebox authentication............................................................................................................. 182
Firewall authentication ......................................................................................................................... 182
Mobile VPN with PPTP connections ................................................................................................. 183
Mobile VPN with SSL connections .................................................................................................... 184
Define a new user for Firebox authentication................................................................................... 185
Define a new group for Firebox authentication ............................................................................... 186
Authentication key ................................................................................................................................. 187
RADIUS authentication methods ...................................................................................................... 187
Before you begin..................................................................................................................................... 187
About RADIUS groups................................................................................................................................ 191
Practical use of RADIUS groups .............................................................................................................. 191
Configure SecurID authentication.............................................................................................................. 195
Configure LDAP authentication .................................................................................................................. 196
About LDAP optional settings............................................................................................................ 197
About Active Directory optional settings....................................................................................... 199
DN of Searching User and Password of Searching User fields..................................................... 200
Change the default port for the Active Directory server ............................................................... 201
Configure the Firebox to use the global catalog port .................................................................... 201
To find out if your Active Directory server is configured as a global catalog server ........... 201
Before You Begin..................................................................................................................................... 202
Specify Active Directory or LDAP Optional Settings .................................................................. 203
Use a local user account for authentication............................................................................................ 206
Define users and groups for Firebox authentication................................................................. 207
Define users and groups for third-party authentication .......................................................... 207
Chapter 12 Policies ...................................................................................................................................209
About policies .................................................................................................................................................... 209
Packet filter and proxy policies .......................................................................................................... 209
About the Firewall or Mobile VPN Policies page .............................................................................. 211
Add a policy from the list of templates................................................................................................ 214
Disable or delete a policy.......................................................................................................................... 215
Delete a policy............................................................................................................................................... 215
Alias members............................................................................................................................................... 216
Create an alias ............................................................................................................................................... 217
Add an address, address range, DNS name, user, group, or another alias to the alias....... 218
Automatic policy order .............................................................................................................................. 219
Policy specificity and protocols .............................................................................................................. 219
Firewall actions ............................................................................................................................................. 220
Schedules................................................................................................................................................... 220
Policy types and names ........................................................................................................................ 220
Create or edit a custom policy template ............................................................................................. 223
Policy tab......................................................................................................................................................... 225
Properties tab................................................................................................................................................ 225
Advanced tab ................................................................................................................................................ 225
Proxy settings................................................................................................................................................ 225
User Guide ix
Configure policy-based routing ............................................................................................................. 227
Policy-based routing, failover, and failback ....................................................................................... 228
Restrictions on policy-based routing.................................................................................................... 228
Add policy-based routing to a policy ................................................................................................... 228
Set a custom idle timeout......................................................................................................................... 229
Set ICMP error handling............................................................................................................................. 229
Apply NAT rules ............................................................................................................................................ 229
1-to-1 NAT....................................................................................................................................................... 229
Set the sticky connection duration for a policy ................................................................................ 230
Chapter 13 Proxy Settings .......................................................................................................................231
About proxy policies and ALGs.................................................................................................................... 231
Proxy configuration..................................................................................................................................... 231
Add a proxy policy to your configuration................................................................................................ 232
Set the proxy action in a proxy definition........................................................................................... 234
Edit, delete, or clone proxy actions ....................................................................................................... 234
About the DNS proxy ...................................................................................................................................... 235
Policy tab......................................................................................................................................................... 235
Advanced tab ................................................................................................................................................ 236
Settings and Content tabs........................................................................................................................ 236
About the FTP proxy........................................................................................................................................ 239
Policy tab......................................................................................................................................................... 239
Properties tab................................................................................................................................................ 239
Advanced tab ................................................................................................................................................ 239
Settings and Content tabs........................................................................................................................ 240
FTP proxy: Content...................................................................................................................................... 240
About the H.323 ALG....................................................................................................................................... 242
VoIP components......................................................................................................................................... 242
ALG functions................................................................................................................................................ 242
Properties tab................................................................................................................................................ 243
Advanced tab ................................................................................................................................................ 243
Settings and Content tabs........................................................................................................................ 243
H.323 ALG: Settings..................................................................................................................................... 246
About the HTTP proxy..................................................................................................................................... 247
Policy tab......................................................................................................................................................... 247
Properties tab................................................................................................................................................ 247
Settings and Content tabs........................................................................................................................ 248
Allow Windows updates through the HTTP proxy .......................................................................... 248
If you still cannot download Windows updates .......................................................................... 248
File name patterns.................................................................................................................................. 250
HTTP proxy: Settings tab ........................................................................................................................... 252
HTTP requests........................................................................................................................................... 253
HTTP responses........................................................................................................................................ 253
HTTP proxy exceptions ......................................................................................................................... 254
Policy tab......................................................................................................................................................... 255
Properties tab................................................................................................................................................ 255
Settings and Content tabs........................................................................................................................ 256
HTTPS Proxy: Content................................................................................................................................. 256
HTTPS Proxy: Settings................................................................................................................................. 258
Policy tab......................................................................................................................................................... 260
Properties tab................................................................................................................................................ 260
Advanced tab ................................................................................................................................................ 260
POP3 Proxy: Content................................................................................................................................... 261
x Fireware XTM Web UI
About the SIP proxy ......................................................................................................................................... 264
VoIP components......................................................................................................................................... 264
ALG functions................................................................................................................................................ 264
Properties tab................................................................................................................................................ 265
Advanced tab ................................................................................................................................................ 265
Settings and Content tabs........................................................................................................................ 265
Policy tab......................................................................................................................................................... 270
Properties tab................................................................................................................................................ 270
Advanced tab ................................................................................................................................................ 270
Settings, Addressing, and Content tabs .............................................................................................. 271
SMTP Proxy: Addressing............................................................................................................................ 271
SMTP Proxy: Settings .................................................................................................................................. 273
Configure the SMTP proxy to quarantine email ............................................................................... 274
Policy tab......................................................................................................................................................... 275
Properties tab................................................................................................................................................ 275
Advanced tab ................................................................................................................................................ 275
Settings and Content tabs........................................................................................................................ 275
Chapter 14 Traffic Management and QoS .............................................................................................. 279
About Traffic Management and QoS......................................................................................................... 279
Enable traffic management and QoS.................................................................................................... 280
Restrict bandwidth ...................................................................................................................................... 281
QoS Marking .................................................................................................................................................. 281
Traffic priority ................................................................................................................................................ 281
Before you begin.......................................................................................................................................... 284
QoS marking for interfaces and policies.............................................................................................. 284
Marking types and values ......................................................................................................................... 285
QoS marking settings ................................................................................................................................. 288
Prioritization settings ................................................................................................................................. 289
Priority Levels ................................................................................................................................................ 289
Define a Traffic Management action..................................................................................................... 290
Determine available bandwidth............................................................................................................. 290
Determine the sum of your bandwidth............................................................................................... 290
Create or modify a Traffic Management action ................................................................................ 291
Add a Traffic Management action to a policy.................................................................................... 292
Add a traffic management action to multiple policies................................................................... 292
Chapter 15 Default Threat Protection ..................................................................................................... 293
About default threat protection.................................................................................................................. 293
About spoofing attacks.............................................................................................................................. 295
How the WatchGuard device identifies network probes .............................................................. 297
To protect against port space and address space probes ............................................................ 298
About the SYN flood attack setting....................................................................................................... 300
About unhandled packets ........................................................................................................................ 300
About distributed denial-of-service attacks....................................................................................... 301
Permanently blocked sites................................................................................................................... 302
Auto-blocked sites/Temporary Blocked Sites list........................................................................ 302
See and edit the sites on the Blocked Sites list ............................................................................ 302
Block a site permanently ........................................................................................................................... 303
Create Blocked Site Exceptions............................................................................................................... 304
Block sites temporarily with policy settings....................................................................................... 304
User Guide xi
Change the duration that sites are auto-blocked ............................................................................ 305
Default blocked ports............................................................................................................................ 306
Block a port .................................................................................................................................................... 307
Block IP addresses that try to use blocked ports .............................................................................. 307
Chapter 16 Logging and Notification ...................................................................................................... 309
About logging and log files .......................................................................................................................... 309
Log Servers ................................................................................................................................................ 309
Logging and notification in applications and servers ............................................................... 310
About log messages............................................................................................................................... 310
Types of log messages ............................................................................................................................... 310
Traffic log messages............................................................................................................................... 310
Alarm log messages ............................................................................................................................... 310
Debug log messages ............................................................................................................................. 311
Statistic log messages ........................................................................................................................... 311
Send log messages to a WatchGuard Log Server ................................................................................. 311
Add, edit, or change the priority of Log Servers............................................................................... 312
Configure Logging Settings.......................................................................................................................... 314
Set logging and notification preferences ........................................................................................... 316
View, Sort, and Filter log message data .......................................................................................... 318
Refresh log message data .................................................................................................................... 319
Chapter 17 Monitor your Firebox ............................................................................................................ 321
The Dashboard .................................................................................................................................................. 321
System Status pages........................................................................................................................................ 323
Bandwidth Meter .............................................................................................................................................. 325
Blocked sites status.......................................................................................................................................... 326
Add or edit temporary blocked sites ............................................................................................... 326
Checksums .......................................................................................................................................................... 327
Connections........................................................................................................................................................ 327
CPU Usage ........................................................................................................................................................... 328
Diagnostics.......................................................................................................................................................... 330
Run a basic diagnostics command ................................................................................................... 330
Use command arguments ................................................................................................................... 331
Dynamic DNS ..................................................................................................................................................... 331
Feature Key ......................................................................................................................................................... 332
Interfaces ............................................................................................................................................................. 332
LiveSecurity......................................................................................................................................................... 333
Memory ................................................................................................................................................................ 333
Syslog.................................................................................................................................................................... 335
Chapter 18 Certificates .............................................................................................................................339
About certificates.............................................................................................................................................. 339
Use multiple certificates to establish trust.......................................................................................... 339
How the Firebox uses certificates .......................................................................................................... 340
Certificate lifetimes and CRLs .................................................................................................................. 340
Certificate authorities and signing requests ...................................................................................... 341
See current certificates .............................................................................................................................. 342
Import a certificate from a file ................................................................................................................. 342
Use a web server certificate for authentication ................................................................................ 343
Use OpenSSL to generate a CSR............................................................................................................. 344
Send the certificate request ..................................................................................................................... 345
Issue the certificate...................................................................................................................................... 345
Download the certificate........................................................................................................................... 345
xii Fireware XTM Web UI
Use Certificates for the HTTPS Proxy ......................................................................................................... 346
Protect a private HTTPS server ................................................................................................................ 346
Examine content from external HTTPS servers ................................................................................. 347
Import the certificates on client devices ............................................................................................. 348
Troubleshoot problems with HTTPS content inspection.............................................................. 348
Use a certificate for BOVPN tunnel authentication .............................................................................. 350
Verify the certificate with FSM ................................................................................................................ 350
Verify VPN certificates with an LDAP server ....................................................................................... 351
Chapter 19 Branch Office Virtual Private Networks ...............................................................................355
What you need to create a VPN................................................................................................................... 355
About manual BOVPN tunnels..................................................................................................................... 356
What you need to create a VPN ......................................................................................................... 356
How to create a manual BOVPN tunnel .......................................................................................... 357
One-way tunnels ..................................................................................................................................... 357
VPN Failover .............................................................................................................................................. 357
Global VPN settings................................................................................................................................ 357
BOVPN tunnel status.............................................................................................................................. 357
Rekey BOVPN tunnels............................................................................................................................ 357
Sample VPN address information table.................................................................................................... 358
Disable automatic tunnel startup for the gateway..................................................................... 360
Edit and delete gateways..................................................................................................................... 360
Define the credential method................................................................................................................. 361
If you selected Pre-Shared Key........................................................................................................... 361
If you selected Use IPSec Firebox Certificate ................................................................................ 361
Define gateway endpoints ....................................................................................................................... 361
Local Gateway ............................................................................................................................................... 362
Remote Gateway.......................................................................................................................................... 363
DH groups and Perfect Forward Secrecy (PFS) ............................................................................ 368
How to choose a Diffie-Hellman group .......................................................................................... 368
Performance analysis............................................................................................................................. 368
Define a tunnel ............................................................................................................................................. 369
Edit and delete a tunnel ............................................................................................................................ 370
Add routes for a tunnel.............................................................................................................................. 371
Add an existing proposal ..................................................................................................................... 373
Create a new proposal .......................................................................................................................... 373
Edit a proposal .............................................................................................................................................. 374
Change order of tunnels ........................................................................................................................... 374
About global VPN settings ............................................................................................................................ 375
Enable IPSec Pass-through ....................................................................................................................... 375
Enable LDAP server for certificate verification .................................................................................. 376
1-to-1 NAT and VPNs.............................................................................................................................. 377
Other reasons to use 1-to-1 NAT through a VPN......................................................................... 377
Alternative to using NAT ...................................................................................................................... 377
Example ...................................................................................................................................................... 378
Define a Branch Office gateway on each Firebox ....................................................................... 379
Configure the local tunnel................................................................................................................... 379
Define a route for all Internet-bound traffic ........................................................................................... 383
Configure the BOVPN tunnel on the remote Firebox ................................................................ 383
Configure the BOVPN tunnel on the central Firebox................................................................. 384
Add a dynamic NAT entry on the central Firebox....................................................................... 384
Enable a WatchGuard device to send multicast traffic through a tunnel .......................... 386
Example: Multicast routing through a BOVPN tunnel.................................................................... 388
User Guide xiii
Example settings ..................................................................................................................................... 388
Enable broadcast routing for the local Firebox............................................................................ 393
Configure broadcast routing for the Firebox at the other end of the tunnel ................... 394
Example settings ..................................................................................................................................... 395
Configure broadcast routing for the BOVPN tunnel at Site A................................................. 395
Configure broadcast routing for the BOVPN tunnel at Site B ................................................. 397
Define multiple gateway pairs ........................................................................................................... 399
See VPN statistics .................................................................................................................................... 401
Rekey BOVPN tunnels...................................................................................................................................... 401
Why do I need a static external address? ....................................................................................... 402
How do I get a static external IP address?...................................................................................... 402
How do I troubleshoot the connection?......................................................................................... 402
Why is ping not working? .................................................................................................................... 402
How do I set up more than the number of allowed VPN tunnels on my Edge?............... 402
Collect IP address and tunnel settings ............................................................................................ 403
PHASE 1 Settings (Both sides must use exactly the same values) ........................................ 404
PHASE 2 Settings (Both sides must use exactly the same values)......................................... 404
Configure the Phase 1 settings .......................................................................................................... 409
Configure the Phase 2 settings .......................................................................................................... 413
Configure the Phase 1 settings .......................................................................................................... 418
Add a VPN Tunnel ................................................................................................................................... 420
Configure the Phase 2 settings .......................................................................................................... 422
Collect IP address and tunnel settings ............................................................................................ 424
PHASE 1 Settings (Both sides must use exactly the same values) ........................................ 425
PHASE 2 Settings (Both sides must use exactly the same values)......................................... 425
Configure Site A, Fireware XTM v11.x................................................................................................... 427
Configure the Phase 1 settings .......................................................................................................... 430
Configure the Phase 2 settings .......................................................................................................... 434
Add a VPN Gateway................................................................................................................................ 436
Configure the Phase 1 settings .......................................................................................................... 438
Configure the Phase 2 settings .......................................................................................................... 442
Collect IP address and tunnel settings ............................................................................................ 446
PHASE 1 Settings (Both sides must use exactly the same values)......................................... 447
PHASE 2 Settings (Both sides must use exactly the same values)......................................... 447
PHASE 1 Settings (Both sides must use exactly the same values)......................................... 448
PHASE 2 Settings (Both sides must use exactly the same values)......................................... 448
Configure Site A, Fireware 11.x ............................................................................................................... 449
Configure the Phase 1 settings .......................................................................................................... 452
Configure the Phase 2 settings .......................................................................................................... 456
Configure the Phase 1 settings .......................................................................................................... 459
Configure the Phase 2 settings .......................................................................................................... 460
Configure VPN Keep Alive.................................................................................................................... 461
Select either IKE Keep-alive or Dead Peer Detection, but not both...................................... 462
Use the default settings........................................................................................................................ 463
Configure the Firebox to send log traffic through the tunnel................................................ 464
Chapter 20 Mobile VPN with PPTP ..........................................................................................................467
About Mobile VPN with PPTP....................................................................................................................... 467
Mobile VPN with PPTP requirements ........................................................................................................ 467
Configure Mobile VPN with PPTP ............................................................................................................... 469
Encryption Settings ................................................................................................................................ 470
Advanced Tab settings.......................................................................................................................... 471
Configure policies to allow Mobile VPN with PPTP traffic........................................................ 475
xiv Fireware XTM Web UI
Configure policies to allow Mobile VPN with PPTP traffic ................................................................. 476
Allow PPTP users to access a trusted network ............................................................................. 476
Options for Internet access through a Mobile VPN with PPTP tunnel........................................... 477
Default-route VPN................................................................................................................................... 477
Split tunnel VPN....................................................................................................................................... 477
Default-route VPN setup for Mobile VPN with PPTP .................................................................. 478
Split tunnel VPN setup for Mobile VPN with PPTP ...................................................................... 478
Prepare a Windows NT or 2000 client computer: Install MSDUN and service packs...... 479
Create a PPTP connection.................................................................................................................... 480
Establish the PPTP connection........................................................................................................... 480
Create the PPTP Mobile VPN............................................................................................................... 481
Connect with the PPTP Mobile VPN ................................................................................................. 481
Create the PPTP Mobile VPN............................................................................................................... 482
Connect with the PPTP Mobile VPN ................................................................................................. 482
Make outbound PPTP connections from behind a Firebox .............................................................. 482
Chapter 21 Mobile VPN with IPSec ..........................................................................................................483
About WatchGuard Mobile VPN with IPSec............................................................................................ 483
Configure a Mobile VPN with IPSec connection............................................................................... 483
System requirements ................................................................................................................................. 484
Options for Internet access through a Mobile VPN tunnel........................................................... 484
Default-route VPN................................................................................................................................... 484
Split tunnel VPN....................................................................................................................................... 484
Configure the Firebox for Mobile VPN with IPSec............................................................................ 485
Configure a Mobile VPN with IPSec group .................................................................................... 485
Configure the external authentication server .............................................................................. 491
Modify an existing Mobile VPN with IPSec group profile.............................................................. 493
Configure a Mobile VPN with IPSec group ......................................................................................... 494
Define advanced Phase 1 settings.................................................................................................... 500
Define advanced Phase 2 settings.................................................................................................... 502
Lock down an end user profile................................................................................................................ 505
Mobile VPN with IPSec configuration files.......................................................................................... 505
Configure policies to filter Mobile VPN traffic ................................................................................... 506
Add an individual policy....................................................................................................................... 506
Distribute the software and profiles ..................................................................................................... 506
Making outbound IPSec connections from behind a Firebox................................................ 507
Terminate IPSec connections ............................................................................................................. 507
Global VPN settings................................................................................................................................ 507
See the number of Mobile VPN licenses......................................................................................... 507
Purchase additional Mobile VPN licenses ...................................................................................... 507
Add feature keys...................................................................................................................................... 507
Configure Mobile VPN with IPSec to a dynamic IP address.......................................................... 508
Keep a record of the current IP address.......................................................................................... 508
Configure the Firebox and IPSec client computers .................................................................... 508
Client Requirements ................................................................................................................................... 510
Install the Mobile VPN with IPSec client software............................................................................ 510
Import the end-user profile................................................................................................................. 511
Select a certificate and enter the PIN............................................................................................... 512
Uninstall the Mobile VPN client ......................................................................................................... 512
Disconnect the Mobile VPN client .................................................................................................... 513
Control connection behavior.............................................................................................................. 513
Mobile User VPN client icon ................................................................................................................ 515
See Mobile VPN log messages ................................................................................................................ 515
User Guide xv
Secure your computer with the Mobile VPN firewall...................................................................... 515
About the desktop firewall.................................................................................................................. 516
Define friendly networks ...................................................................................................................... 517
Create firewall rules................................................................................................................................ 518
Import the end user profile ................................................................................................................. 524
Select a certificate and enter the passphrase ............................................................................... 525
Connect and disconnect the Mobile VPN client .......................................................................... 525
Control the connection behavior...................................................................................................... 526
Mobile User VPN client icon ................................................................................................................ 527
Mobile VPN WM Configurator and Windows Mobile IPSec client requirements............. 528
Select a certificate and enter the PIN............................................................................................... 529
Upload the end-user profile to the Windows Mobile device.................................................. 532
Connect and disconnect the Mobile VPN for Windows Mobile client................................. 533
Secure your Windows Mobile device with the Mobile VPN firewall.......................................... 535
Uninstall the Configurator from your Windows computer...................................................... 537
Uninstall the WatchGuard Mobile VPN Service and Monitor from your
Windows Mobile device ....................................................................................................................... 537
Chapter 22 Mobile VPN with SSL ............................................................................................................. 539
About Mobile VPN with SSL.......................................................................................................................... 539
Configure authentication and connection settings................................................................... 540
Configure the Networking and IP Address Pool settings......................................................... 541
Configure Advanced settings for Mobile VPN with SSL............................................................ 543
Configure user authentication for Mobile VPN with SSL.......................................................... 544
Configure policies to control Mobile VPN with SSL client access.......................................... 544
Use other groups or users in a Mobile VPN with SSL policy .................................................... 545
How to choose a different port and protocol.................................................................................... 546
Allow direct access to the internet ................................................................................................... 547
Force all client traffic through tunnel.............................................................................................. 547
Use the HTTP proxy to control Internet access for Mobile VPN with SSL users .................... 547
Name resolution for Mobile VPN with SSL.......................................................................................... 547
Methods of name resolution through a Mobile VPN with SSL connection ............................ 548
Select the best method for your network........................................................................................... 548
Configure WINS or DNS for name resolution..................................................................................... 548
Add WINS and DNS servers to a Mobile VPN with SSL configuration....................................... 548
Configure an LMHOSTS file to provide name resolution .............................................................. 548
Edit an LMHOSTS file .................................................................................................................................. 549
Install and connect the Mobile VPN with SSL client............................................................................. 549
Client computer requirements........................................................................................................... 549
Install the client software ..................................................................................................................... 550
Connect to your private network...................................................................................................... 551
Manually distribute and install the Mobile VPN with SSL client software and
configuration file.......................................................................................................................................... 552
Install and configure the SSL client using the installation software and
a configuration file ...................................................................................................................................... 553
Update the configuration of a computer that is unable to connect to
the WatchGuard device ............................................................................................................................. 554
Uninstall the Mobile VPN with SSL client ............................................................................................ 554
Windows Vista and Windows XP............................................................................................................ 554
Mac OS X ......................................................................................................................................................... 554
Chapter 23 WebBlocker ............................................................................................................................ 555
About WebBlocker ........................................................................................................................................... 555
Before you begin..................................................................................................................................... 557
xvi Fireware XTM Web UI
Create WebBlocker profiles ................................................................................................................. 557
Enable local override ............................................................................................................................. 559
Select categories to block .................................................................................................................... 560
Add WebBlocker exceptions............................................................................................................... 561
About WebBlocker categories ..................................................................................................................... 563
See whether a site is categorized........................................................................................................... 563
Add, remove, or change a category ...................................................................................................... 564
Define the action for sites that do not match exceptions........................................................ 565
Components of exception rules ........................................................................................................ 565
Exceptions with part of a URL............................................................................................................. 565
Renew security subscriptions....................................................................................................................... 567
About WebBlocker subscription services expiration........................................................................... 567
Chapter 24 spamBlocker .......................................................................................................................... 569
About spamBlocker.......................................................................................................................................... 569
spamBlocker actions, tags, and categories......................................................................................... 570
spamBlocker categories ............................................................................................................................ 571
About spamBlocker exceptions.............................................................................................................. 574
Add spamBlocker exception rules .................................................................................................... 575
Configure Virus Outbreak Detection actions for a policy.............................................................. 576
Configure spamBlocker to quarantine email..................................................................................... 577
About using spamBlocker with multiple proxies ............................................................................. 577
Set global spamBlocker parameters.......................................................................................................... 578
Use an HTTP proxy server for spamBlocker........................................................................................ 579
Add trusted email forwarders to improve spam score accuracy................................................ 580
About spamBlocker and VOD scan limits............................................................................................ 581
File scan limits by WatchGuard device model, in kilobytes.......................................................... 581
Maximum number of connections by WatchGuard device model ........................................... 582
Send spam or bulk email to special folders in Outlook.................................................................. 583
Find the category a message is assigned to.................................................................................. 585
Chapter 25 Gateway AntiVirus and Intrusion Prevention ..................................................................... 587
About Gateway AntiVirus and Intrusion Prevention ........................................................................... 587
Install and upgrade Gateway AV/IPS ............................................................................................... 588
About Gateway AntiVirus/Intrusion Prevention and proxy policies .................................... 588
Configure the Gateway AntiVirus Service ...................................................................................... 589
Configure Gateway AntiVirus actions for a proxy action............................................................... 591
Configure alarm notification for antivirus actions ........................................................................... 592
Configure Gateway AntiVirus to quarantine email.......................................................................... 592
File scan limits by WatchGuard device model, in kilobytes.......................................................... 593
Update Gateway AntiVirus/IPS settings ................................................................................................... 593
If you use a third-party antivirus client............................................................................................ 593
Configure Gateway AV decompression settings.............................................................................. 594
Configure the Gateway AV/IPS update server................................................................................... 595
Connect to the update server through an HTTP proxy server..................................................... 596
Block access from the trusted network to the update server...................................................... 596
Before you begin..................................................................................................................................... 598
Configure the Intrusion Prevention Service .................................................................................. 598
Set parameters for Intrusion Prevention Service (IPS).................................................................... 599
Configure IPS settings ................................................................................................................................ 601
Configure signature exceptions ............................................................................................................. 601
User Guide xvii
Chapter 26 Quarantine Server ................................................................................................................. 603
About the Quarantine Server ....................................................................................................................... 603
Configure the Firebox to quarantine email............................................................................................. 604
Define the Quarantine Server location on the Firebox....................................................................... 604
xviii Fireware XTM Web UI
User Guide 1
1
Introduction to Network
Security
About networks and network security
A network is a group of computers and other devices that are connected to each other. It can be two
computers in the same room, dozens of computers in an organization, or many computers around the world
connected through the Internet. Computers on the same network can work together and share data.
Although networks like the Internet give you access to a large quantity of information and business
opportunities, they can also open your network to attackers. Many people think that their computers hold no
important information, or that a hacker is not interested in their computers. This is not correct. A hacker can
use your computer as a platform to attack other computers or networks. Information from your organization,
including personal information about users, employees, or customers, is also valuable to hackers.
Your WatchGuard device and LiveSecurity subscription can help you prevent these attacks. A good network
security policy, or a set of access rules for users and resources, can also help you find and prevent attacks to
your computer or network. We recommend that you configure your Firebox to match your security policy, and
think about threats from both inside and outside your organization.
About Internet connections
ISPs (Internet service providers) are companies that give access to the Internet through network connections.
The rate at which a network connection can send data is known as bandwidth: for example, 3 megabits per
second (Mbps).
A high-speed Internet connection, such as a cable modem or a DSL (Digital Subscriber Line), is known as a
broadband connection. Broadband connections are much faster than dial-up connections. The bandwidth of
a dial-up connection is less than .1 Mbps, while a cable modem can be 5 Mbps or more.
Typical speeds for cable modems are usually lower than the maximum speeds, because each computer in a
neighborhood is a member of a LAN. Each computer in that LAN uses some of the bandwidth. Because of this
shared-medium system, cable modem connections can become slow when more users are on the network.
DSL connections supply constant bandwidth, but they are usually slower than cable modem connections.
Also, the bandwidth is only constant between your home or office and the DSL central office. The DSL central
office cannot guarantee a good connection to a web site or network.
Introduction to Network Security
2 Fireware XTM Web UI
How information travels on the Internet
The data that you send through the Internet is cut into units, or packets. Each packet includes the Internet
address of the destination. The packets that make up a connection can use different routes through the
Internet. When they all get to their destination, they are assembled back into the original order. To make sure
that the packets get to the destination, address information is added to the packets.
About protocols
A protocol is a group of rules that allow computers to connect across a network. Protocols are the grammar of
the language that computers use when they speak to each other across a network. The standard protocol
when you connect to the Internet is the IP (Internet Protocol). This protocol is the usual language of computers
on the Internet.
A protocol also tells how data is sent through a network. The most frequently used protocols are TCP
(Transmission Control Protocol) and UDP (User Datagram Protocol). TCP/IP is the basic protocol used by
computers that connect to the Internet.
You must know some of the TCP/IP settings when you set up your WatchGuard device. For more information
on TCP/IP, see “Find your TCP/IP properties” on page 29.
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Watchguard Fireware XTM Web UI User guide
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- Software
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- User guide
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