OKI C712dn User manual

U se r ’ s G u i d e

C 6 1 2 / C 7 1 2 / E S 6 4 1 2 / E S 7 4 1 2

Preface > 2

P

REFACE

Every effort has been made to ensure that the information in this document is complete,

accurate, and up-to-date. The manufacturer assumes no responsibility for the results of

errors beyond its control. The manufacturer also cannot guarantee that changes in software

and equipment made by other manufacturers and referred to in this guide will not affect

the applicability of the information in it. Mention of software products manufactured by

other companies does not necessarily constitute endorsement by the manufacturer.

While all reasonable efforts have been made to make this document as accurate and helpful

as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or

completeness of the information contained herein.

The most up-to-date drivers and manuals are available from:

https://www.oki.com/printing/

OKI is a registered trademark of Oki Electric Industry Co., Ltd.

Energy Star is a trademark of the United States Environmental Protection Agency.

Microsoft, Windows, Windows Server and Windows Vista are registered trademarks of

Microsoft Corporation.

Apple, Macintosh, Rosetta, Mac and Mac OS are registered trademarks of Apple Inc.

Other product names and brand names are registered trademarks or trademarks of their

proprietors.

This prod uct compl ies with the req uirements of the C ouncil D irectives

2014/30/EU ( EMC ) , 2014/35/EU ( L V D ) , 2014/53/EU ( RED ) , 2009 /125/EC

( ErP ) and 2011/65/EU ( RoH S) , as amend ed where appl icabl e, on the

approx imation of the l aws of the member s tates rel ating to El ectromagnetic

C ompatibil ity, L ow V ol tage, Rad io & Tel ecommunications Terminal Eq uipment,

Energy rel ated P rod ucts and Res triction on the us e of certain H az ard ous

Subs tances in el ectrical and el ectronic eq uipment.

The f ol l owing cabl es were us ed to eval uate this prod uct f or EMC d irective

2014/30/EU compl iance, and conf igurations other than this may af f ect that compl iance.

The following notations may be used in this manual.

• C612/ES6412 -> C612

• C712/ES7412 -> C712

CABLE TYPE LENGTH

(METRE)

CORE SHIELD

Power 1.8

USB 5.0

LAN 15.0

Emergency first aid > 3

E

NERGY

STAR

Target countries of the ENERGY STAR program are the United States, Canada and Japan.

It is not applicable to other countries.

This product is compliant with ENERGY STAR v2.0 only.

E

NVIRONMENTAL

INFORMATION

w

.

o

k

i

.

c

o

m

/

p

r

i

n

t

i

n

g

/

E

MERGENCY

FIRST

AID

Take care with toner powder:

If swallowed, give small amounts of cold water and seek medical

attention. DO NOT attempt to induce vomiting.

If inhaled, move the person to an open area for fresh air. Seek medical

attention.

If it gets into the eyes, flush with large amounts of water for at least 15

minutes keeping eyelids open. Seek medical attention.

Spillages should be treated with cold water and soap to help reduce risk

of staining skin or clothing.

Contents > 4

C

ONTENTS

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Energy star . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Environmental information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Notes, cautions and warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Documentation suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

On-line usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printing pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Turning On the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Turning Off the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Power saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Paper recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Cassette trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Output tray (face down). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Rear output tray (face up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Duplex unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Cassette trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Operator panel: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

How to change the settings - user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

How to change the settings - administrator . . . . . . . . . . . . . . . . . . . . . . .24

Print From USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Print information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Admin setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Print Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Wireless(Infrastructure) Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Wireless(AP Mode) Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Boot menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Replacing consumable items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Toner cartridge replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Image drum replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Replacing the transfer belt unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Fuser replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Contents > 5

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

...the unit casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

...the LED head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

...the paper feed rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Installing upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Duplex unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

SD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Wireless LAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Connecting in Wireless LAN(Infrastructure Mode) . . . . . . . . . . . . . . . . .73

Connecting in Wireless LAN(AP Mode) . . . . . . . . . . . . . . . . . . . . . . . . .76

Additional paper tray(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Setting the driver device options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Storage cabinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Major printer components and paper path . . . . . . . . . . . . . . . . . . . . . . . .80

Paper sensor error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Before Machine Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Notes, cautions and warnings > 6

N

OTES

,

CAUTIONS

AND

WARNINGS

For the protection of your product, and in order to ensure that you benefit from its full

functionality, this model has been designed to operate only with genuine original toner

cartridges. Any other toner cartridge may not operate at all, even if it is described as

“compatible”, and if it does work, your product's performance and print quality may be

degraded.

Use of non-genuine products may invalidate your warranty.

Specifications subject to change without notice. All trademarks acknowledged.

NOTE

A note provides additional information to supplement the main text.

CAUTION!

A caution provides additional information which, if ignored, may

result in equipment malfunction or damage.

WARNING!

A warning provides additional information which, if ignored, may

result in a risk of personal injury.

About this guide > 7

A

BOUT

THIS

GUIDE

D

OCUMENTATION

SUITE

This guide is part of a suite of online and printed documentation provided to help you

become familiar with your product and to make the best use of its many powerful features.

The documentation is summarised below for reference and is found on the manuals DVD

unless indicated otherwise:

> Installation Safety booklet: provides information for safe use of your product.

This is a paper document that is packaged with the product and should be read before

setting up your machine.

> Set-up guide: describes how to unpack, connect and turn on your product.

This is a paper document that is packaged with the product.

> User’s Guide: helps you become familiar with your product and make the best use

of its many features. Also included are guidelines for troubleshooting and

maintenance to ensure that it performs at its best. Additionally, information is

provided for adding optional accessories as your printing needs evolve.

> Network Guide: helps you become familiar with the functionality of the built in

network interface card.

> Printing Guide: helps you become familiar with the many features of the driver

software supplied with your product.

These are paper documents that are packaged with the consumables and optional

accessories.

> On-line Help: on-line information accessible from the printer driver and utility

software.

Depending on your OS, model or version, the description on this document may be

different.

NOTE

Images used in this manual may include optional features that your product

does not have installed.

About this guide > 8

O

N

-

LINE

USAGE

This guide is intended to be read on screen using Adobe Reader. Use the navigation and

viewing tools provided in Adobe Reader.

There are many cross-references within this book, each highlighted as blue text. When you

click on a cross-reference the display will instantly jump to the part of the manual

containing the referenced material.

By using the button in Adobe Reader, you can navigate directly back to where you were

before.

You can access specific information in two ways:

> In the list of bookmarks down the left hand side of your screen, click on the topic of

interest to jump to the required topic. (If the bookmarks are not available, use the

“Contents” on page 4.)

> In the list of bookmarks, click on Index to jump to the Index. (If the bookmarks are

not available, use the “Contents” on page 4.) Find the term of interest in the

alphabetically arranged index and click on the associated page number to jump to

the page containing the term.

P

RINTING

PAGES

The whole manual, individual pages, or sections may be printed. The procedure is:

1. From the toolbar, select File > Print (or press the Ctrl + P keys).

2. Choose which pages you wish to print:

(a) All pages, (1), for the entire manual.

(b) Current page, (2), for the page at which you are looking.

(c) Pages from and to, (3), for the range of pages you specify by entering their

page numbers.

(d) Click OK.

1

2

3

Introduction > 9

I

NTRODUCTION

Congratulations on choosing this colour printer. Your new printer is designed with advanced

features to give you clear, vibrant colour prints and crisp black and white pages at high

speed on a range of print media for the office.

Your printer includes these features:

> ProQ2400, multi-level technology produces subtler tones and smoother gradations

of colour to lend photographic quality to your documents.

> 600 x 600, 1200 x 600 dpi (dots per inch) and ProQ2400 print resolution for high

quality image production showing the finest detail.

> Internet Protocol version 6 (IPv6).

> Single Pass colour Digital LED technology for high speed processing of your printed

pages.

> PostScript 3, PCL 5C, PCL 6, XPS, IBM PPR and Epson FX emulations for industry

standard operation and wide compatibility with most computer software.

> 10Base-T, 100Base-TX and 1000Base-T network connection lets you share this

valuable resource among users on your office network.

> Photo Enhance mode to improve printouts of photographic images (Windows PCL

driver only).

Additionally, the following optional features are also available:

> Automatic two-sided (duplex) printing for economical use of paper and compact

printing of larger documents (standard on dn models).

> Additional paper tray for loading a further 530 sheets to minimise operator

intervention, or different paper stocks for letterhead stationery, alternative paper

sizes or other print media.

> Additional memory allows printing of more complex pages. For example, high

resolution banner printing.

> SD card for storage of overlays, macros and downloadable fonts, and automatic

collation of multiple copies of multipage documents and the download of ICC

Profiles.

> Storage Cabinet.

> Wireless LAN.

Introduction > 10

P

RINTER

OVERVIEW

F

RONT

VIEW

C612/ES6412

1. Output tray (face down).

Standard printed copy delivery point. Holds

up to 250 sheets at 80g/m².

2. Operator panel.

Menu driven operator controls and LCD

panel

a

.

3. Paper tray.

Standard paper tray. Holds up to 300 sheets

of 80g/m² paper.

4. Multi purpose tray.

Used for feeding heavier paper stocks,

envelopes and other special media. Also for

manual feeding of single sheets when

required.

a. The display language can be changed to show different languages. (see “Changing the

display language” on page 13).

5. Paper level indicator.

6. Front cover release lever.

7. Multi-purpose tray release recess.

8. Output tray release button.

9. LED heads.

10. Fuser release levers.

11. Toner cartridges (C,M,Y,K).

12. ID units (C,M,Y,K).

13. Duplex unit (when fitted).

14. Power switch.

1

2

3

14

4

5

9

10

11

6

12

13

7

13

8

Introduction > 11

C712/ES7412

1. Output tray (face down).

Standard printed copy delivery point. Holds

up to 350 sheets at 80g/m².

2. Operator panel.

Menu driven operator controls and LCD

panel

a

.

3. Paper tray.

Standard paper tray. Holds up to 530 sheets

of 80g/m² paper.

4. Multi purpose tray.

Used for feeding heavier paper stocks,

envelopes and other special media. Also for

manual feeding of single sheets when

required.

a. The display language can be changed to show different languages. (see “Changing the

display language” on page 13).

5. Paper level indicator.

6. Front cover release lever.

7. Multi-purpose tray release recess.

8. Output tray release button.

9. LED heads.

10. Fuser release levers.

11. Toner cartridges (C,M,Y,K).

12. ID units (C,M,Y,K).

13. Duplex unit (when fitted).

14. Power switch.

1

2

3

4

5

9

10

11

6

12

13

7

13

8

14

Introduction > 12

R

EAR

VIEW

This view shows the connection panel, the rear output stacker and the location of the

optional duplex (two-sided printing) unit.

C612/ES6412

C712/ES7412

1. Main power switch.

2. AC power socket.

3. Duplex unit (when fitted).

4. Rear output tray (face up stacker).

5. USB interface.

6. ACC interface (host USB).

7. Network interface.

a

a. The Network Interface may have a protective “plug” which

must be removed before connection can be made.

1. Main power switch.

2. AC power socket.

3. Duplex unit (when fitted).

4. Rear output tray (face up stacker).

5. USB interface.

6. ACC interface (host USB).

7. Network interface.

a

a. The Network Interface may have a protective “plug” which

must be removed before connection can be made.

1

2

3

4

5

6

7

1

2

3

4

5

6

7

Introduction > 13

When the rear paper stacker is folded down paper exits the printer through the rear of the

printer and is stacked here face up. This is mainly used for heavy print media. When used

in conjunction with the multi purpose feed tray, the paper path through the printer is

essentially straight. This avoids bending the paper around curves in the paper path and

enables feeding of up to 250g/m² media.

C

HANGING

THE

DISPLAY

LANGUAGE

This can be set in the menu (Admin Setup > Others Setup > Language Setup > Select

Language) from the operator panel.

G

ETTING

STARTED

T

URNING

O

N

THE

P

OWER

1. Plug the AC cord (1) into the AC power socket of your printer.

2. Plug the AC cord into the electric socket.

3. Turn on the main power switch.

4. Hold down the power switch (2) for about 1 second to turn on the power.

The Power switch LED indicator lights up when the printer turns on.

The message “Ready To Print” is displayed in the operator panel once printer is

re ad y.

1

2

Introduction > 14

T

URNING

O

FF

THE

P

OWER

1. Hold down the power switch (2) for about a second.

The message “Shutting down. Please wait. Printer will turn off automatically”

appears in the operator panel, and the power switch indicator blinks every 1 second.

Then the printer turns off automatically and the power switch indicator goes out.

2. Turn the main power switch off.

P

OWER

SAVING

MODE

If you do not use the machine for a while, it will enter the power saving mode to control

the power consumption of the device. To cancel or initiate power saving mode, press the

Power Save / Wake Up button on the control panel.

NOTE

> It may take about 5 minutes to turn off the power. Wait until it turns off.

> Holding down the power switch for more than 5 seconds turns off printer

forcibly. Only perform this procedure when a problem occurs.

Paper recommendations > 15

P

APER

RECOMMENDATIONS

Your printer will handle a variety of print media, including a range of paper weights and

sizes, labels and envelopes. This section provides general advice on choice of media, and

explains how to use each type.

The best performance will be obtained when using standard 75~90g/m² paper designed

for use in copiers and laser printers. Suitable types are:

> M-Real Data Copy Everyday 80g/m²

> Color Copy by Mondi 90g/m²

Use of heavily embossed or very rough textured paper is not recommended.

Pre-printed stationery

Envelopes

Labels

Recommended type is Avery White Label types 7162, 7664, 7666 (A4), or 5161 (Letter).

CAUTION!

Pre-printed stationery can be used, but the ink must not offset

when exposed to the high fuser temperatures used in the printing

process.

Continued use of pre-printed stationery may cause the paper feed

performance to degrade over time and paper jams may occur.

Clean the paper feed rollers as described on page 64.

CAUTION!

Envelopes should be free from twist, curl or other deformations.

They should also be of the rectangular flap type, with glue that

remains intact when subjected to hot roll pressure fusing used in

this type of printer. Window envelopes are not suitable.

CAUTION!

Labels should also be of the type recommended for use in copiers

and laser printers, in which the base carrier page is entirely

covered by labels. Other types of label stock may damage the

printer due to the labels peeling off during the printing process.

Paper recommendations > 16

C

ASSETTE

TRAYS

If you have identical paper stock loaded in another tray (2nd or 3rd tray if you have one,

or multi purpose tray) you can set the printer to automatically switch to the other tray when

the current tray runs out of paper. When printing from Windows applications, this function

is enabled in the driver settings. When printing from other systems, this function is enabled

in the Print Menu. (See “Menu functions” on page 23.)

M

ULTI

PURPOSE

TRAY

The multi purpose tray can handle the same sizes as the cassette trays but in weights up

to 250

g/m². For very heavy paper stock use the face up (rear) paper stacker. This ensures

that the paper path through the printer is almost straight.

The multi purpose tray can feed paper widths from 76mm to 215.9mm and lengths from

127.0mm to 1320mm (banner printing).

For paper lengths exceeding 356mm (Legal 14in.) use paper stock between 90g/m² and

128g/m² and the face up (rear) paper stacker.

Use the multi purpose tray for printing on envelopes. Up to 10 envelopes can be loaded at

one time, subject to a maximum stacking depth of 10mm.

O

UTPUT

TRAY

(

FACE

DOWN

)

C612: The output tray on the top of the printer can hold up to 250 sheets of

80g/m² standard paper, and can handle paper stocks up to 188g/m².

C712: The output tray on the top of the printer can hold up to 350 sheets of

80g/m² standard paper, and can handle paper stocks up to 188g/m².

Pages printed in reading order (page 1 first) will be sorted in reading order (last page on

top, facing down).

R

EAR

OUTPUT

TRAY

(

FACE

UP

)

The rear output tray at the rear of the printer should be opened and the tray extension

pulled out when required for use. In this condition paper will exit via this path, regardless

of driver settings.

The rear output tray can hold up to 100 sheets of 80g/m² standard paper, and can handle

stocks up to 250

g/m².

Always use this stacker and the multi purpose feeder for paper stocks heavier than

188g/m².

SIZE DIMENSIONS WEIGHT (G/M²)

A6

a

a. C712: A6 printing from the MP Tray only.

105 x 148mm Light 64 - 74g/m²

Medium Light 75 - 90g/m²

Medium 91 - 105g/m²

Heavy 106 - 120g/m²

Ultra heavy1 121 - 188g/m²

Ultra heavy2 189 - 220g/m²

Ultra heavy3 221 - 250g/m²

Tray 1/2/3: 64 - 220g/m²

MP Tray: 64 - 250g/m²

A5 148 x 210mm

B5 182 x 257mm

Executive 184.2 x 266.7mm

A4 210 x 297mm

Letter 215.9 x 279.4mm

Legal 13in. 216 x 330mm

Legal 13.5in. 216 x 343mm

Legal 14in. 216 x 356mm

Paper recommendations > 17

D

UPLEX

UNIT

This option provides automatic two-sided printing on the same range of paper sizes as

tray 2 (i.e. all cassette sizes except A6), using paper stocks from 64 - 220g/m².

NOTE

The duplex unit comes as standard with dn models.

Loading paper > 18

L

OADING

PAPER

C

ASSETTE

TRAYS

1. Remove the paper tray from the printer.

2.

Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all

sheets are properly separated, then tap the edges of the stack on a flat surface to

make it flush again (3).

NOTE

For illustrative purposes, the C712 printer has been shown. If you have a C612

printer, the principle is the same with any exceptions noted.

1

2

3

Loading paper > 19

3. Load paper (letter headed paper face down and top edge towards the front of the

printer), as shown.

> Adjust the rear stopper (a) and paper guides (b) to the size of paper being used.

To prevent paper jams:

> Do not leave space between the paper and the guides and rear stopper.

> Do not overfill the paper tray. Capacity depends on the type of paper stock.

> Do not load damaged paper.

> Do not load paper of different sizes or types at the same time.

> Close the paper tray gently.

CAUTION!

C712 ONLY: IMPORTANT: Set paper size dial (c) to the size of paper

being used (A4 in the above example).

a

b

c

Loading paper > 20

> Do not pull the paper tray out during printing (except as described below for the

2nd tray).

NOTE

> If you have two trays and you are printing from the 1st (upper) tray, you

can pull out the 2nd (lower) tray during printing to reload it. However, if

you are printing from the 2nd (lower) tray, do not pull out the 1st (upper)

tray. This will cause a paper jam.

> For face down printing, make sure the rear output tray (a) is closed (the

paper exits from the top of the printer). Stacking capacity is

approximately 250 sheets for the C612 and 350 sheets for the C712,

depending on paper weight.

> For face up printing, make sure the rear output tray (a) is open and the

paper support (b) is extended. Paper is stacked in reverse order and tray

capacity is approximately 100 sheets, depending on paper weight.

> Always use the rear output tray for heavy paper (card stock, etc.).

CAUTION!

Do not open or close the rear paper exit while printing as it may

result in a paper jam.

a

b

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