BELGACOM Forum 3000 User manual

Brand: BELGACOM

Model: Forum 3000

Type: User manual

BELGACOM Forum 3000: Simplify your communication and never miss a voicemail again! With the Voicemail to Email feature, this device automatically forwards your voicemail messages to your email address as attachments, allowing you to access them from anywhere. This feature is especially useful for professionals who are frequently out of the office or on the go. It also provides a convenient way to store and organize your voicemail messages, as they are saved both in your voicemail box and in your email account.

BELGACOM Forum 3000: Simplify your communication and never miss a voicemail again! With the Voicemail to Email feature, this device automatically forwards your voicemail messages to your email address as attachments, allowing you to access them from anywhere. This feature is especially useful for professionals who are frequently out of the office or on the go. It also provides a convenient way to store and organize your voicemail messages, as they are saved both in your voicemail box and in your email account.

Belgacom Forum

TM

3000

Voicemail to Email

User Guide

Forum 3000 Voicemail to Email User Guide

DM1056 Rev 1 07/10 2

Contents

Forum 3000 Voicemail to Email ......................................................... 3

Feature benefits ............................................................................ 3

1

Login to the Forum 3000 as System Administrator ...................... 3

2

Set up an Email account for the Forum 3000 system ................... 4

3

Set up the Email Addresses for the Users .................................. 6

Forum 3000 Voicemail to Email User Guide

DM 1056 Rev 1 07/10 3

Forum 3000 Voicemail to Email

Feature benefits

With the Voicemail to Email feature, when a caller leaves a voicemail

message in your voicemail box the Forum 3000 will send you an email with

the voice message attached so that you can listen to it wherever you are.

Simply open the email and click on the attachment to listen to your

message!

• Never miss a voicemail when you are out of the office.

• Your voicemail messages are also stored in the Forum 3000 as well

as forwarded to you email address.

• Work Group or Departmental voicemails can be forwarded to the

email address of the Group leader.

This feature is available to every user who has a voicemail box. It requires

system software version 11.318 or later.

In order to use this feature you must set up an email account for the

Forum 3000 and also for each of the users. The following sections describe

how to do this.

1 Login to the Forum 3000 as System Administrator

Plug your PC into a PC port on the BBOX and login to the Forum 3000 as

system administrator by typing the IP address of the Forum 3000 into your

browser:

http://192.168.1.200

This is the default IP address of the Forum 3000. Your PC should have an

IP address in the same range as the Forum 3000 (ie) 192.168.1.XXX but

different from the Forum 3000. If it does not you must change the IP

address of the PC as described in the Forum 3000 user guide.

If the IP address of the Forum 3000 has been changed from the default

address above, you can check the current address by connecting an

analogue telephone at one of the analogue telephone ports of the system

and dialling **01#. The system will read out the current IP address.

In the login panel type the Administrator username and password of the

Forum 3000 system:

Username: admin

Password: 1000

Forum 3000 Voicemail to Email User Guide

The main Administrator configuration screen is displayed with a list of all of

the programmable settings.

2 Set up an Email account for the Forum 3000

system

The Forum 3000 will need an email account on a mailserver. The system

will send Emails to the users from this account. The mailserver may be an

internal company mailserver on the same LAN or an external server on the

Internet. The details of the Email account which you will need to program

into the Forum 3000 are:

-the mailserver address

-the account username

-the account password

These details should be provided to you by the administrator of the

mailserver.

In the section ‘IP Settings’ of the main page click on the link ‘SMTP

Configuration’.

Forum 3000 Voicemail to Email User Guide

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The following page is displayed:

Fill in the blank fields:

Server Address

This is the IP address where the mailserver is located. For example,

192.168.1 240 for an internal company mailserver on the LAN or

relay.skynet.be for an external web based mailserver.

Server Port:

Most mailservers use port 25, so this is filled in by default. You may

change this if your mailserver uses a different port.

System Email address:

This is the Email address that the Forum 3000 system will use to send

Emails, for example, Forum3000@skynet.be

User name:

This is the account which is provided by the administrator of the SMTP

mail.

Password:

This is the account Password which is provided by the administrator of the

mailserver.

Press ‘Save’.

Forum 3000 Voicemail to Email User Guide

3 Set up the Email Addresses for the Users

In the section ‘IP Settings’ of the main page click on the link ‘Email

Addresses’.

Forum 3000 Voicemail to Email User Guide

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The following page is displayed:

For each user, type an Email address in the white box.

For Analogue users or Group users click in the links at the bottom right of

the page.

Press ‘Save’ when all the Email addresses have been entered.

Log out of the System Administrator.

That is it! Voicemail to Email is now configured and users will now

automatically receive all their voice messages by email.

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BELGACOM Forum 3000 User manual

Brand: BELGACOM

Model: Forum 3000

Type: User manual

BELGACOM Forum 3000: Simplify your communication and never miss a voicemail again! With the Voicemail to Email feature, this device automatically forwards your voicemail messages to your email address as attachments, allowing you to access them from anywhere. This feature is especially useful for professionals who are frequently out of the office or on the go. It also provides a convenient way to store and organize your voicemail messages, as they are saved both in your voicemail box and in your email account.

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