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Forum 3000

BELGACOM Forum 3000 User manual

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Belgacom Forum
TM
3000
Voicemail to Email
User Guide
Forum 3000 Voicemail to Email User Guide
DM1056 Rev 1 07/10 2
Contents
Forum 3000 Voicemail to Email ......................................................... 3
Feature benefits ............................................................................ 3
1
Login to the Forum 3000 as System Administrator ...................... 3
2
Set up an Email account for the Forum 3000 system ................... 4
3
Set up the Email Addresses for the Users .................................. 6
Forum 3000 Voicemail to Email User Guide
DM 1056 Rev 1 07/10 3
Forum 3000 Voicemail to Email
Feature benefits
With the Voicemail to Email feature, when a caller leaves a voicemail
message in your voicemail box the Forum 3000 will send you an email with
the voice message attached so that you can listen to it wherever you are.
Simply open the email and click on the attachment to listen to your
message!
• Never miss a voicemail when you are out of the office.
• Your voicemail messages are also stored in the Forum 3000 as well
as forwarded to you email address.
• Work Group or Departmental voicemails can be forwarded to the
email address of the Group leader.
This feature is available to every user who has a voicemail box. It requires
system software version 11.318 or later.
In order to use this feature you must set up an email account for the
Forum 3000 and also for each of the users. The following sections describe
how to do this.
1 Login to the Forum 3000 as System Administrator
Plug your PC into a PC port on the BBOX and login to the Forum 3000 as
system administrator by typing the IP address of the Forum 3000 into your
browser:
http://192.168.1.200
This is the default IP address of the Forum 3000. Your PC should have an
IP address in the same range as the Forum 3000 (ie) 192.168.1.XXX but
different from the Forum 3000. If it does not you must change the IP
address of the PC as described in the Forum 3000 user guide.
If the IP address of the Forum 3000 has been changed from the default
address above, you can check the current address by connecting an
analogue telephone at one of the analogue telephone ports of the system
and dialling **01#. The system will read out the current IP address.
In the login panel type the Administrator username and password of the
Forum 3000 system:
Username: admin
Password: 1000
Forum 3000 Voicemail to Email User Guide
The main Administrator configuration screen is displayed with a list of all of
the programmable settings.
2 Set up an Email account for the Forum 3000
system
The Forum 3000 will need an email account on a mailserver. The system
will send Emails to the users from this account. The mailserver may be an
internal company mailserver on the same LAN or an external server on the
Internet. The details of the Email account which you will need to program
into the Forum 3000 are:
-the mailserver address
-the account username
-the account password
These details should be provided to you by the administrator of the
mailserver.
In the section ‘IP Settings’ of the main page click on the link ‘SMTP
Configuration’.
Forum 3000 Voicemail to Email User Guide
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The following page is displayed:
Fill in the blank fields:
Server Address
This is the IP address where the mailserver is located. For example,
192.168.1 240 for an internal company mailserver on the LAN or
relay.skynet.be for an external web based mailserver.
Server Port:
Most mailservers use port 25, so this is filled in by default. You may
change this if your mailserver uses a different port.
System Email address:
This is the Email address that the Forum 3000 system will use to send
Emails, for example, Forum3000@skynet.be
User name:
This is the account which is provided by the administrator of the SMTP
mail.
Password:
This is the account Password which is provided by the administrator of the
mailserver.
Press ‘Save’.
Forum 3000 Voicemail to Email User Guide
3 Set up the Email Addresses for the Users
In the section ‘IP Settings’ of the main page click on the link ‘Email
Addresses’.
Forum 3000 Voicemail to Email User Guide
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The following page is displayed:
For each user, type an Email address in the white box.
For Analogue users or Group users click in the links at the bottom right of
the page.
Press ‘Save’ when all the Email addresses have been entered.
Log out of the System Administrator.
That is it! Voicemail to Email is now configured and users will now
automatically receive all their voice messages by email.
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