NCR 5945 User manual

Brand: NCR

Model: 5945

Category: POS terminals

Type: User manual

NCR 5945 Electronic

Payment Terminal

Release 1.1

User's Guide

B005-0000-1104

Issue B

ii User's Guide

The product described in this book is a licensed product of NCR Corporation.

IBM is a registered trademark of International Business Machines, Inc.

It is the policy of NCR Corporation (NCR) to improve products as new technology,

components, software, and firmware become available. NCR, therefore, reserves the

right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR

in all parts of the world. In some instances, photographs are of equipment prototypes.

Therefore, before using this document, consult with your NCR representative or NCR

office for information that is applicable and current.

To maintain the quality of our publications, we need your comments on the accuracy,

clarity, organization, and value of this book.

Address correspondence to:

Retail Solutions Group

−

Atlanta

NCR Corporation

2651 Satellite Blvd.

Duluth, GA 30096

By NCR Corporation

Dayton, Ohio U.S.A.

Table of Contents

Chapter 1:

Introduction

About this Manual..........................................................1-2

NCR 5945 Bookshelf.................................................1-2

NCR 5945 User’s Guide.......................................1-2

NCR 5945 Developer’s Guide.............................1-2

Installation.................................................................1-2

Basic Installation Kit............................................1-2

Chapter 2:

Installing the NCR 5945

About Installing and Operating....................................2-1

Unpacking the 5945..................................................2-1

5945 Location.............................................................2-2

Installation.................................................................2-2

Operating the 5945 ...................................................2-2

5945 Models and Accessory Kits............................2-3

Sliding Cards through the Card Reader................2-5

Maintenance.....................................................................2-5

Outside Interference.................................................2-5

Specifications ...................................................................2-6

Operational Characteristics.....................................2-6

Compliance Listings.................................................2-7

Physical Interface......................................................2-7

Connecting the NCR 5945 to the NCR

7452/7453/7454 Workstation........................................2-8

Installation.................................................................2-8

Connecting the 5945 Connector..............................2-9

Disconnecting the 5945 Connector.......................2-10

Connecting the 5945 with a Power Supply.........2-10

iv User's Guide

Cable Configurations.............................................2-11

Configuration 1...................................................2-11

Configuration 2...................................................2-12

Chapter 3

: Troubleshooting the NCR 5945

NCR 5945 Troubleshooting Table ..........................3-1

Chapter 4:

Using the Supervisor Mode

Starting.......................................................................4-1

Password....................................................................4-2

Default Password.................................................4-2

Changing the Password ......................................4-2

Operation..........................................................................4-3

Selecting Commands................................................4-3

Entering Alphanumeric Data..................................4-4

Main Menu Items............................................................4-5

CMDL.........................................................................4-5

Start App ...............................................................4-7

File Sys...................................................................4-7

ID Banner...............................................................4-7

Serial Number.......................................................4-7

Change Password.................................................4-7

Chapter 5:

NCR 5945 Diagnostics Specification

Startup Sequence ......................................................5-1

Operation..........................................................................5-2

Navigating through the Menu Items.....................5-2

NCR 5945 Keys.....................................................5-2

Menu Flow.................................................................5-3

Keypad Test...............................................................5-4

Display Test...............................................................5-5

MSR Test....................................................................5-6

IBM 46xx Test............................................................5-7

Host RS232 Test/ AUX 1A RS232 Test/ AUX 1B

RS232 Test..................................................................5-9

Baud Rate Selection................................................5-10

Parity Selection........................................................5-10

Data Bit Selection....................................................5-11

Port Type..................................................................5-11

Test Selection...........................................................5-12

SRAM Test...............................................................5-13

Encryption Test.......................................................5-14

Key Check Value.....................................................5-15

Security Module Test .............................................5-16

OS Version Check/ Library Version/ Security

Version .....................................................................5-17

Exiting the Diagnostic screen................................5-17

Chapter 6

: Using the NCR 4430 Emulation Application

General.......................................................................6-1

If the Application Loads..........................................6-1

If the Sumcheck Fails................................................6-1

If the Sumcheck is Successful..................................6-2

4430 Emulation Application Setup.........................6-3

Card Data Format.....................................................6-3

SCER Account...........................................................6-3

Initiation of Buffering...............................................6-4

Changing the Initiated Buffering Type.............6-4

Repeating or Ending 4430 Setup ............................6-5

If Host Initiated Buffering is Currently

Specified.....................................................................6-5

If Host Initiated Buffering is Not Currently

Specified.....................................................................6-5

Running the NCR 4430 Emulation Application .........6-5

vi User's Guide

Display Messages .....................................................6-5

Message Formats.............................................................6-6

EIA-232-D Interface..................................................6-6

Firmware/Software Identification.........................6-6

Specifying the Account Type..................................6-6

Function and Response Codes................................6-7

Abort Command (Function Code 51)....................6-7

If Using 4430-Initiated Buffering........................6-7

If Using Host-Initiated Buffering.......................6-7

Buffering Operations................................................6-8

Data Entry Sequence................................................6-8

If Using 4430-Initiated Buffering........................6-8

If Using Host-Initiated Buffering.......................6-8

Clear/Cancel Operations ........................................6-8

Reset Buffered Data (Function Code F1h).............6-9

If Using 4430-Initiated Buffering........................6-9

If Using Host-Initiated Buffering.......................6-9

Application Programming...........................................6-10

Special Function Keypad Input (Function Code

83h) ...........................................................................6-10

Remote PIN Display (Function Code 04h)..........6-11

PIN Entry Using Standard PIN Block (Function

Code 20h).................................................................6-11

Optional PIN Entry Using Standard PIN Block

(Function Code 0Eh)...............................................6-11

PIN Entry Using Alternate PIN Block (Function

Code 85h).................................................................6-12

Optional PIN Entry Using Alternate PIN Block

(Function Code 13h)...............................................6-12

Data Entry from Keypad (Function Code A2h).6-13

Abort (Function Code 51h)....................................6-13

Illogical Function Code Error - No Command

(Function Code

h)...............................................6-13

Communication Turnaround Test (Function

Code 40h).................................................................6-14

UKPT PIN Entry Request (Function Code 15h,

70h) ...........................................................................6-15

Begin Buffered Input (with Optional PIN)

(Function Code 70h)...............................................6-15

Reset Buffered Data (Function Code F1h)...........6-16

If 4430-Initiated Buffering is in Effect..............6-16

If Host-Initiated Buffering is in Effect.............6-16

Read Buffered Special Function Keypad Input

(Function Code 75h)...............................................6-16

Power-Up Diagnostics Test (Function Code

C2h) ..........................................................................6-16

Unsupported NCR 4430 Emulation Function

Codes on 5945 .........................................................6-17

Chapter 7: 5945 Operation and Security Key Loading

Understanding the Display and Keypad.....................7-1

Display .......................................................................7-1

Keypad Layout..........................................................7-2

If An Operating System and NCR 4430

Emulation Application is Present...........................7-3

If the Application is Not Present............................7-3

If the Application Load is Present..........................7-3

The Main Menu...............................................................7-3

Setup .................................................................................7-4

Host Port Setup.........................................................7-4

Key Loading..............................................................7-6

NCR 4430 Emulation Function Code 30h .............7-8

Message Formats..................................................7-8

viii User's Guide

NCR 5945 K150 and K350 Debit Key Injection

Mode.................................................................................7-9

Startup Sequence ......................................................7-9

Operation.................................................................7-10

Key Injection .......................................................7-10

Loading the OS and Application ................................7-12

Loading from the Host...........................................7-12

Running the OS or Application...................................7-13

Appendix A: Commonly Asked Questions

What is a debit?........................................................A-1

What is the difference between "off-line" and

"on-line" debit?.........................................................A-1

What is a PIN?..........................................................A-2

What is a PIN Pad?..................................................A-2

What is PIN management?.....................................A-3

What is Key Management? ....................................A-3

Index

Revision Record

Issue Date Remarks

A Apr 99 First issue

B Apr 2000 Revision

x User's Guide

Radio Frequency Interference Statements

Federal Communications Commission (FCC)

Information to User

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in

a commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction

manual, may cause harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause interference in which case the user

will be required to correct the interference at his own expense.

NCR is not responsible for any radio or television interference caused by unauthorized

modification of this equipment or the substitution or attachment of connecting cables

and equipment other than those specified by NCR. The correction of interference

caused by such unauthorized modification, substitution or attachment will be the

responsibility of the user. The user is cautioned that changes or modifications not

expressly approved by NCR may void the user’s authority to operate the equipment.

Canadian Department of Communications

This digital apparatus does not exceed the Class A limits for radio noise emissions

from digital apparatus set out in the Radio Interference Regulations of the Canadian

Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les

limites applicables aux appareils numériques de la classe A prescrites dans le

Règlement sur le brouillage radioélectriques édicté par le ministrère des

Communications du Canada.

Voluntary Control Council For Interference (VCCI)

Chapter 1: Introduction

Your NCR 5945 Electronic Payment Terminal is a member of NCR’s

family of Electronic Payment Products. The NCR 5945 is a customer

interface device used to provide efficient and intuitive Electronic

payment solutions through the use of Credit cards, ATM/Debit cards,

and Electronic Benefits Transfer cards. The NCR 5945 operates on a

direct connect basis to an Electronic Cash Register (ECR), also referred

to as a Point-Of-Sale (POS) device. With the appropriate application

software the 5945 can support the following payment types:

•

ATM/Debit

•

Credit

•

Check

•

Electronic Benefits Transfer (EBT)

Other applications include:

•

Electronic ACH

•

Frequent shopper

The NCR 5945 is designed with special consideration to the ultimate

end user of the product. The design of the packaging, keypad, display,

base application and key label overlay is oriented toward the non-

computer literate individual.

When you become familiar with your NCR 5945, you will find it

speeds up your payment information processing and approval at the

Point Of Sale in your business.

1-2 Chapter 1: Introduction

About this Manual

Note:

This document describes the setup, configuration, security key

loading, and use of the NCR 5945.

NCR 5945 Bookshelf

NCR 5945 User’s Guide

This guide contains step-by-step instructions about the installation,

operating procedures, and the setup and configuration of the NCR

5945 terminal. Details of the NCR 4430 emulation application package,

security key loading, Application Load Process, the CMDL Download

Process, Supervisor Mode functions, Diagnostic functions, and general

information about the terminal along with a troubleshooting table,

maintenance, and the NCR 5945 specifications is included in this guide.

NCR 5945 Developer’s Guide

This guide contains information required to develop a custom

application for the 5945 and also information on interfacing to the NCR

4430 emulation application which is preloaded into all 5944s. The NCR

written API functions, Utility Applications, and NCR 5944 to NCR 5945

Port Application Migration information is included in this manual.

Installation

Basic Installation Kit

The basic installation kit consists of a NCR 5945 terminal and a NCR

5945-to-ECR cable. Chapter 2 of this document provides detailed

instructions on installing the unit.

Chapter 2: Installing the NCR 5945

About Installing and Operating

The 5945 can be directly connected to the NCR 7452 and 7453

terminals.

This manual contains step-by-step instructions about the installation

and operating procedures of the 5945. It is intended to help you

successfully install and operate your NCR 5945.

Warning:

The 5945 terminal cannot be opened for any reason.

Unpacking the 5945

Your 5945 is packed and shipped separately from any power supplies

or cables.

The following additional kits are required to complete the installation

•

EIA 232 Cable

•

Power Supply or Aux Power Cable

•

Overlay

Unpack the contents of the box, checking that all parts have been

received and not damaged during shipping. Remove the protective

film from the display screen.

Note:

PLEASE SAVE all packing materials in the event the 5945

needs to be returned for service.

2-2 Chapter 2: Installing the NCR 5945

5945 Location

The 5945 unit may be mounted on a flat surface, a customer stand, or

on the wall. Normal precautions for electrical and electronic

equipment installation should be observed, such as proper grounding

and surge or overload protection. Cables and power cords should be

secured whenever practical.

Caution:

DO NOT place the NCR 5945 on a computer monitor, or

adjacent to a power supply or other sources of high magnetic fields.

Installation

The following sections describe the steps needed to successfully install

your NCR 5945. A specific installation sheet may be included in the

documentation if your connectivity is not one of the generic

installations included in this manual.

A power supply will be provided separately from the 5945. This only

needs to be connected if the host device does not supply power.

You may also need to connect a power supply if there is not sufficient

power for additional devices you may install (such as a check reader or

signature capture device).

Operating the 5945

After connecting the 5945 to the 7452, 7453, or 7545, the unit is then

ready for use by any host application written to support the 5945 or

5944.

Note:

The 5945 may be left on indefinitely or may be disconnected

from power as necessary.

Chapter 2: Installing the NCR 5945 2-3

5945 Models and Accessory Kits

Currently there are basic models of the NCR 5945:

The 5945- K100 & K150 has a 2x20 Character Backlit Liquid

Crystal Display, 512KB Memory and Dual Track (Track 1&2)

MSR

The 5945- K300 & K350 has a 2x20 Character Backlit Liquid

Crystal Display, 512KB Memory and Triple Track (Track 1,2&3)

MSR

NCR Kit Numbers Description

5945-K010-V001 Cable: EIA-232 (9 Pin D Shell)

5945-K020-V001 Power Supply: (120V, 60Hz

US/Canada/Other)

5945-K021-V001 7452/7453 Power Adapter Cable

NCR Software Description

G370-1120-0100 Std 4430 Emulation Application

5945 Operating System

Loader Utility

G370-1121-0100 Publix 4430 Emulation Application

5945 Operating System

Loader Utility

B005-0000-1133 5945 Software Developers Kit

2-4 Chapter 2: Installing the NCR 5945

16799

ABC

DEF

GHI

JKL

MNO

Yes

Cancel

Clear

Enter

PRS

TUV WXY

Reader Card

Display

Screen

screen

Addressable

Function

Keys (3)

Custom

Overlay

Yes Key

No Key

Enter

Key

Cancel Key

Clear Key

Card Reader

The track that the magnetic stripe card is

swiped through and read.

Display Screen

The display screen is used to display

messages and prompt customers for the next

action.

2x20 Screen

Addressable Function

Keys

These three function keys are used to choose

from up to three choices displayed on the

screen.

Yes and No Keys

These two keys are labeled as “Yes” and

“No” and can be used to answer a question.

Custom Overlay

The overlay can be customized to display

customer specific logos.

Cancel Key (Red)

Used to Cancel the current action.

Clear Key (Yellow)

Used to Clear the most recent character of a

customer entry (similar to a backspace key).

Enter Key (Green)

Used to submit a customer entry.

Chapter 2: Installing the NCR 5945 2-5

Sliding Cards through the Card Reader

The 5945 Card Reader reads debit, credit, and all standard magnetic

stripe cards. Be sure the magnetic stripe side of the card is facing the

5945 keypad. For best results, slide the card in a continuous motion.

You can slide the card in either direction (from left to right or right to

left).

16800

ABC

DEF

GHI

JKL

MNO

Yes

Cancel

Enter

PRS

TUV

WXY

Clear

Maintenance

There is no maintenance required for your NCR 5945. The outside case

can be cleaned with a damp

soft

cloth.

Note:

When cleaning the outside case, unplug the connector. DO

NOT use a harsh cleaning solution as it may damage the case. If a

cleaning solution is necessary, we recommend a whiteboard cleaner as

a safe agent, as long as the manufacturing safety instructions are

followed.

Outside Interference

Normal precautions for electrical and electronic equipment installation

should be observed, such as proper grounding and surge or overload

protection.

Cables and power cords should be secured to avoid accidental damage.

2-6 Chapter 2: Installing the NCR 5945

Caution:

DO NOT place the NCR 5945 on a computer monitor or

adjacent to a power supply or other sources of high magnetic fields.

Specifications

Operational Characteristics

Processor

Toshiba TMP95C061

Memory

512K of “flash” memory for application, parameter

and transaction storage.

32K static RAM for temporary data storage (stacks,

program data, etc.)

External Interfaces

Host Port EIA232)

AUX Port (EIA232 only) via Optional Remote

Connector Block can be used to multiplex 3 auxiliary

ports (A, B, C,) depending on the host port type.

One Additional EIA 232 port via optional “Y” cable.

Display

Backlit LCD with international character set support

and seven downloadable characters.

•

2 line by 20 character display

Beeper

Audio feedback (key press, alert, etc.)

Keypad

The keypad includes:

•

3 screen addressable function keys for the 2 x 20

character display unit

•

10 key numeric ISO compliant keypad

•

Yes and No function keys

•

1 green Enter key

•

1 red Cancel key

•

1 yellow Clear key

The use of the function keys depends on the 5945

application software installed on your unit.

Chapter 2: Installing the NCR 5945 2-7

Compliance Listings

Safety: ETL Listed (To UL-1950, 3

Edition

EMI: ETL (To CSA 22.2 #950)

FCC Part 15 Class A

European: CE Certified

Card Reader

Bi-directional, dual track (track 1 and 2), integrated

magnetic stripe reader. The card reader is designed to

read ABA format encoded tracks 1 and 2 (e.g., debit

card, credit card, driver’s license, etc.). Optional Track

3 capability is designed into the unit.

Internal PINpad

Logical and physical secure PIN entry is built into the

5945. The PINpad is DES capable, providing the ability

to perform both Master/Session and Derived Unique

Key Per Transaction (DUKPT) encryption.

Power

9 to 15 Volts DC. No external power supply is required

if power is available from the host device.

Current Rating

0.5 Amp,DC maximum.

Application

Programming

Applications can be developed using ANSI C. A base

application sample program and a set of application

programmer interface (API) routines are provided as

part of the 5945 developer’s kit.

Physical Interface

Size

6.5

”

wide x 6.0

”

length x 1.5

”

high (approximately)

Weight

.9 lbs. (approximately)

Coloring

Dark gray case, dark gray overlay, 4-color keypad

2-8 Chapter 2: Installing the NCR 5945

Connecting the NCR 5945 to the NCR

7452/7453/7454 Workstation

Migrating to the new 5945 Electronic Payment Terminal requires

minimal effort. The following illustrations show the steps needed to

connect the 5945 to an NCR 7452 or 7453 workstation. Connector

locations may vary slightly from model to model

Installation

Upon arrival, inspect all shipping containers for damage. If damaged,

open the box and verify that the 5945 Electronic Payment Terminal and

accessories have not been damaged. Report any damage to the

shipping carrier.

Find the appropriate cable configuration and power supply or power

supply cable adapter. (See Cable Configurations section of this

document.) Remove 5945 from shipping container and install either the

RS-232 Expander Cable or the RS-232 (9-Pin D Shell) to the 5945,

routing cable through the cable relief tray.

Save shipping containers for future use.

13258

CRT AC Power

Adapter Board Slots

PCI

AT/PCI (Shared)

Keyboard

AC Power Aux Power

(Printer)

Aux

Power

Mouse

RS-232

Port 1

Parallel

Port

VGARS-232

Port2

LAN

UPS Connector

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NCR 5945 User manual

Brand: NCR

Model: 5945

Category: POS terminals

Type: User manual

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NCR 5945 User manual

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