Intermec PM43c User manual

Category
Label printers
Type
User manual

This manual is also suitable for

Mid-Range Printer
Users Manual
PM
43
| PM
43c
ii PM43 and PM43c Mid-Range Printer User Manual
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2012–2013 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
Contents
PM43 and PM43c Mid-Range Printer User Manual iii
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Product Identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
1
About the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the PM43 and PM43c Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Identify the Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About the Ready-to-Work Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About the Print Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About the Icon Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About the Full Touch Display Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
About the Ready Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About the Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
About Printer Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Select a Command Language from the Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Select a Command Language From the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . 19
Printer Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2
Set Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
About Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Load Media for Tear-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Load Media for the Label Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Load Media from an External Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Contents
iv PM43 and PM43c Mid-Range Printer User Manual
Connect the Printer to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
About Test Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Print a Test Label with the Icon Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Print a Test Label with the Full Touch Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Calibrate the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Create and Print Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Print on RFID Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
3
Connect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
About Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connect the Printer Using a Serial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Connect the Printer Using a USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Connect the Printer Using an IEEE 1284 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Install Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
About Connecting the Printer to Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Connect the Printer to an Ethernet Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
About Wireless Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configure Wireless Communications from the Web Page. . . . . . . . . . . .45
Configure Wireless Communications from the Main Menu. . . . . . . . . . 46
About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Connect to a Bluetooth Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Configure Bluetooth Communications from the Web Page . . . . . . . . . .47
Configure Bluetooth Communications from the Main Menu . . . . . . . . 48
About the USB Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Connect a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
4
Configure the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
About the Printer Configuration Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Configure the Printer Using the Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configure the Printer Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Restrict Access to the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Configure the Printer with PrintSet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configure the Printer Using Programming Commands . . . . . . . . . . . . . . . . . . . . . 63
Configure the Printer Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . .63
Configure the Printer Using Touchless Configuration. . . . . . . . . . . . . . . . . . . . . . . 63
Contents
PM43 and PM43c Mid-Range Printer User Manual v
About Uploading Fonts, Images, Applications, Formats, and Web Pages . . . . . . . . . . . . . .64
Upload Fonts, Images, Applications, Formats, and Web Forms from
the Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Upload Fonts, Images, Applications, Formats, and Web Forms from
a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
About Printer Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Save a Printer Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Load a Printer Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Install or Export a Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Customize the Printer Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
5
Troubleshoot the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
About Printer System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
View Printer Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Check the Printer Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Set Maintenance Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
About Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Configure Error Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Maintenance and Error Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Troubleshoot Printer Problems and Find Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
About Restoring Printer Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Restore Defaults from the Printer Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Restore Defaults from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Restore Defaults on an Icon Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
About Upgrading the Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Download the Printer Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Upgrade Firmware from the Printer Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Upgrade Firmware from a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Contents
vi PM43 and PM43c Mid-Range Printer User Manual
6
Maintain the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
About Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Clean the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Clean the Media Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Clean the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Replace the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Replace the Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
About Adjusting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Prevent Ribbon Wrinkling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Adjust the Printhead Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Adjust the Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Adjust the Label Gap and Black Mark Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
A
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Interface Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
RS-232 Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
USB Device Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
USB Host Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Ethernet Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
B
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Serial Port Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Ethernet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Wireless 802.11 General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Wireless 802.11 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Wireless 802.11 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Bluetooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Media Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Print Quality Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
General System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Display and Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Contents
PM43 and PM43c Mid-Range Printer User Manual vii
System I/O Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
System Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
System Maintenance Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
C
Print Labels with INPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
About the INPrint Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Print INPrint Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Predefined INPrint Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Contents
viii PM43 and PM43c Mid-Range Printer User Manual
Before You Begin
PM43 and PM43c Mid-Range Printer User Manual ix
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
Safety Precautions
Warning: A warning alerts you of an operating procedure,
practice, condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on the
equipment.
Caution: A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Note: You may use this printer on an IT power system.
Before You Begin
x PM43 and PM43c Mid-Range Printer User Manual
Warning: Moving parts are exposed when the cover is open. Make
sure the cover is closed before you operate the printer.
Warning: Do not open the electronics cover. Dangerous voltage!
Warning: Do not remove the bottom plate. Dangerous voltage!
Warning: Do not put your fingers inside the print mechanism
when the power is on.
Caution: Double pole/neutral fusing.
Caution: Do not spray the printer with water. If you are using a
hose to clean the premises in an industrial environment, remove
the printer or protect it carefully from spray and moisture.
Caution: Make sure you place the printer on an even surface that
can safely support its weight and supplies.
Caution: You must implement both hardware and software safety
precautions to prevent the possibility of undefined system states.
Caution: You must ensure that dangerous conditions cannot
occur under any circumstances, even for a brief period of time.
Caution: Observe all safety and accident prevention regulations
applicable to your specific region and application.
Caution: Before you use a cleaning card, carefully read the
warning text on the envelope.
Before You Begin
PM43 and PM43c Mid-Range Printer User Manual xi
Product Identification
The machine labels are attached to the underside of the printer and
contain information on type, model, serial number, and AC voltage.
This document provides warnings regarding personal safety during
operation of the printer.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
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Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
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Before You Begin
xii PM43 and PM43c Mid-Range Printer User Manual
Who Should Read This Manual
This user manual provides you with information about the features of
the PM43 and PM43c printers, and how to install, configure, operate,
maintain, and troubleshoot them.
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as .pdf files) that you can download for free.
To download documents
1 Visit the Intermec web site at www.intermec.com.
2 Click the Products tab.
3 Using the Products menu, navigate to your product page. For
example, to find the PM43 printer product page, click Printers
and Media > Industrial Printers > PM43 Mid-Range Printer.
4 Click the Manuals tab.
If your product does not have its own product page, click Support >
Manuals. Use the Product Category, the Product Family, and
Product to find your documentation.
Patent Information
Product is covered by one or more of the following patents:
5110226; 5915865; 5180232; 5927876; 5186558; 5484991; 6015241;
5488223; 6023284; 5542487; 5564841; 6068420;5581293; 6088049;
5593238; 6146030; 5625399; 6151055; 5625401; 6175376; 6283651;
5693931; 6345920; 6350071; 5714995; 6618162; 6665089; 5781708;
6685371; 6732451; 5853252; 7274384; 5859656; 7324125; 5890817;
5940107; 5206662; 5946020; 5473984; 5988898; 6025861; 5548688;
6042279; 5562034; 6068418; 6092940; 5601373; 6099176; 6126348;
5623297; 6189788; 5638106; 6203131; 6210054; 6232994; 6462765;
6505982; 5746521; 6585437; 5751330; 5803635; 6791591; 6802659;
5841954; 7245227; 7329449; 5897255; 7338914; 5915864; 7450265.
There may be other U.S. and foreign patents pending.
1
About the Printer
This chapter introduces the PM43 and PM43c printers, and
includes descriptions of printer features and basic operation.
Chapter 1 — About the Printer
2 PM43 and PM43c Mid-Range Printer User Manual
About the PM43 and PM43c Printer
The PM43 and PM43c printers are rugged label printers that include
integrated USB, RS-232, and Ethernet interfaces. You can connect the
printers to a single desktop PC, to a wired network, or to a wireless
network.
Features of both printers include:
Print speeds of up to 10 ips (406 dpi printhead) and 12 ips (203 and
300 dpi printhead).
USB host port for connecting storage devices, scanners, or
keyboards.
USB device port for connecting to a desktop PC.
Support for printer programming languages including Intermec
Fingerprint, Intermec Printer Language (IPL), Direct Protocol,
DSim, and ZSim.
A wide range of printer accessories.
CCXv4 certified.
ENERGY STAR® qualified product.
The products described herein comply with the requirements of the
ENERGY STAR. As an ENERGY STAR Partner, Intermec Technologies
has determined that this product meets the ENERGY STAR guidelines
for energy efficiency. For more information on the ENERGY STAR
program, see www.energystar.gov.
Note: The ENERGY STAR does not represent EPA endorsement of any
product or service.
Chapter 1 — About the Printer
PM43 and PM43c Mid-Range Printer User Manual 3
Identify the Parts of the Printer
Use these illustrations to familiarize yourself with the PM43 and
PM43c printers. Most of the illustrations in this manual show the
PM43 printer. The internal parts and back connectors are the same for
both printer models.
Front View of PM43 Printer
The PM43 and PM43c printers with an IEEE 802.11b/g/n radio
installed are Wi-Fi® certified for interoperability with other
802.11b/g/n wireless LAN devices.
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Chapter 1 — About the Printer
4 PM43 and PM43c Mid-Range Printer User Manual
Front View of the PM43c Printer
Internal View of the PM43 Printer
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Chapter 1 — About the Printer
PM43 and PM43c Mid-Range Printer User Manual 5
Back View of the PM43 Printer
About the Front Panel
There are two front panels available for the PM43 and PM43c printers:
Icon (no display)
Full touch display
Both versions of the front panel contain the Print button and the
Ready-to-Work™ indicator. The PM43 with the full touch display also
has a USB port on the front panel.
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Chapter 1 — About the Printer
6 PM43 and PM43c Mid-Range Printer User Manual
About the Ready-to-Work Indicator
The Ready-to-Work indicator on the front of the printer turns on
when the printer is ready to print.
Ready-to-Work Indicator Location
Ready-to-Work Indicator Status Description
On Printer is ready for a print job.
Blinking Printer is not ready for a print job.
Off Printer is turned off, not communicating,
or not ready to print. For example, the
printer may be starting up or performing
a firmware upgrade.
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Chapter 1 — About the Printer
PM43 and PM43c Mid-Range Printer User Manual 7
About the Print Button
The blue button on the front panel is the Print button. Both models of
printer have a blue Print button. Use the Print button to feed media,
pause print jobs, and print. Use this table to understand the functions
of the Print button.
Print Button Behavior
State of the Printer Printer Behavior
Starting Press the Print button during startup to enter
Calibration mode or to restore defaults if the
printhead is lifted.
Ready Press the Print button to advance media.
Press and hold the Print button for more than two
seconds to perform a test feed.
If the print key feature is enabled (on), the printer
reprints the last print job.
Printing Press the Print button to stop or pause printing. The
printer will stop after it completely prints one label.
Paused Press the Print button to resume printing.
Error Press the Print button to advance media if possible.
Chapter 1 — About the Printer
8 PM43 and PM43c Mid-Range Printer User Manual
About the Icon Front Panel
The icon front panel contains icons that light up to indicate printer
communications, printer errors, and maintenance issues.
Icon Front Panel on a PM43 Printer
Use this table to understand what it means when an icon lights up.
1.

1.

Names and Descriptions of Front Panel Icons
Icon Name Color Description
Wi-Fi Communications White Wireless signal.
Off Wireless radio disabled or not installed.
Connectivity Flashing
white
Sending or receiving data.
Off No data is being sent.
Bluetooth White Bluetooth is enabled.
Off Bluetooth is disabled or not installed.
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Intermec PM43c User manual

Category
Label printers
Type
User manual
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