Avaya B5800 Release Notes

Brand: Avaya

Model: B5800

Type: Release Notes

COMPAS ID 152171 Issue 1 Page 1 of 7

B5800 Branch Gateway R6.1 SP 2

Release Notes

Release Date: 24 October 2011

Region: Global

General Availability (GA) of the B5800 Branch Gateway Release

6.1 SP2 Release

Avaya is pleased to announce the availability of the Avaya B5800 Branch Gateway

Release 6.1 SP2 Maintenance Release. This is a scheduled Maintenance Release

addressing a number of field issues found in the Avaya B5800 Branch Gateway 6.1 SP1

GA releases.

1 Overview

This Maintenance Release incorporates new software for:

B5800 Branch Gateway Core Switch 6.1(22)

SoftConsole 4.2(40)

The B5800 Branch Gateway Administration and application software can be

downloaded from the Avaya Support Website:

http://support.avaya.com

This software is for use with the B5800 Branch Gateway IP500v2.

B5800 Branch Gateway Administration consists of the following software:

Delivered Software or Package Version

B5800 Branch Gateway Firmware 6.1.22

B5800 Branch Gateway Manager

8.1.22

System Monitor 8.1.22

Upgrade Wizard 8.1.22

SSA Viewer

6.1.22

Call Status 4.0.5

4610SW, 4620SW, 4621SW, 5610SW, 5620SW, 5621SW

Telephone Firmware

2.9.1

4601, 4602 Telephone Firmware 2.3

4601+, 4602+, 5601+ and 5602+ Telephone Firmware 2.9.1

4625 Telephone Firmware 2.9.1

5601, 5602 Telephone Firmware 2.3

Global B5800 Branch Gateway R6.1 SP 2 Release Notes

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2410 Telephone Firmware R6.0

2420 Telephone Firmware R6.0

5410 Telephone Firmware R6.0

5420 Telephone Firmware R6.0

1403 Telephone

Firmware

4.0

1408 / 1416 Telephone Firmware 16.0

1408 / 1416 Loader (Boot File) Firmware 25

B5800 Branch Gateway Video Softphone

3.1.2.17

59616

IP DECT – ADMM Firmware 1.1.13

IP DECT – ADMM Java Configuration 1.1.13

IP DECT

–

ADMM DECT Monitor

1.4

T3 IP Telephone Firmware T247

T3 IP Admin Tool 3.08

1603, 1608, 1616 Telephone Firmware 1.300b

1603 Loader (Boot File) Firmware 1.300b

1616 Button Module Firmware 1.1.0

9620 9630 9640 9650 Boot Code

3.11

9620 9630 9640 9650 Telephone Firmware 3.186a

9621 9641 Telephone Firmware (Application file) S9621_41HALBR6_1r38_V4r52

9608 Telephone Firmware (Application file) S9608_11HALBR6_1r38_V4r52

9608 9621 9641 Kernel S96x1_UKR_V0r38_V0r38

3720 Telephone Firmware 3.2.23

3725 Telephone Firmware 3.2.23

DECT R4 – IPBS Firmware 4.1.30

DECT R4 – AIWS Firmware 2.73

DECT R4 – WinPDM 3.8.2

DECT R4 – Rack Charger Firmware 1.3.11

DECT R4 – Advanced Charger Firmware 1.3.11

3641 / 3645 Telephone Firmware 117.056

Avaya Voice Priority Processor (AVPP) Firmware

17x.039

Handset Administration Tool (HAT) 2.8.22.0

The contents of the User CD are:

Application Name Version

Soft Console 4.2(26)

Global B5800 Branch Gateway R6.1 SP 2 Release Notes

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2 New Features

The following new capabilities have been included via the GRIP process.

GRIP 4515

Title Embedded Voicemail: Auto Attendant Wait timeout before message

GRIP 4490

Title Embedded Voicemail Inavlid Auto Attendant Selection

GRIP

4660

Title Option 8 functionality extended to record name and change passcode

via TUI

GRIP 4516

Title Embedded Voicemail: Invalid Entry Count and Transfer

GRIP 4517

Title Embedded Voicemail: Dial By Name - no invalid entry count

GRIP 4518

Title Embedded Voicemail: System to prompt user to press # after

passcode

GRIP 4529

Title Embedded Voicemail: Prompt for # after extension during Login

GRIP 4530

Title

Visual Voicemail Inconsistencies

GRIP

4579

Title Embedded Voicemail: Invalid Extension Message when forwarding

GRIP 4975

Title Embedded Voicemail - Invalid selection Message in Mailbox

GRIP 4558

Title

Visual Voicemail: Record Name Button

GRIP 5601

Title Prompt for # when entering Passcode

GRIP

5613

Title Auto Disconnect after extended idle period

GRIP 5599

Title Prompt to say Goodbye after failed mailbox login and disconnect

GRIP 5611

Title Flash-hook Transfer / redirect from Auto Attendant and Mailbox

breakout

Global B5800 Branch Gateway R6.1 SP 2 Release Notes

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3 B5800 Branch Gateway Resolved Field Issues

In the table below, the Clearquest (CQ) number refers to the internal bug tracking

database used by Avaya SME. When a customer field issue has been confirmed to be

a product or documentation issue, it is logged in this system, and the CQ number used

internally within Avaya for tracking the resolution of this issue. There may be several

customer field cases raised against a single CQ issue.

The following field issues have been addressed:

3.1 Resolved field issues in B5800 Branch Gateway 6.1(22) and Manager 8.1(22)

Number

Description Of Issue

CQ46125 Manager strips the ["]s from the Short Code Telephone number field entry when the

Feature is set to VM Collect.

CQ42009 6.1(15) manager fails to push offline config to existing branch gateway via SAL

CQ41994 Issue loading large files to a SD card

CQ41983 Modification to allow the SM port number to be changed

CQ41975 Inbound SIP call drops when used in SCN centralized VM

CQ41973 Cannot use one-X Call Control with E1R2 circuits

CQ41943 SIP registration 503 error. System does not send another registration request until

restart

CQ41942 Internal call transfer to voicemail using visual voice does not provide ringback and vm

prompts

CQ41937 IPO500v2 System restart when 9640 telephone transfers external call to empty

huntgroup Voicemail box

CQ41111 No Audio when switching between Line Appearance calls on IP telephones

CQ40944 Calls are being identified as "Missed" as well as "Answered" in the history tabs

CQ40441 Cross talk on analogue trunks 1&2 3&4

CQ123894 Can’t route calls using Request URI on SM line

CQ123829 Call cannot be un-parked on a telephone which is alerting with a second call

CQ123777 Native licenses are required for digital phones that are not plugged in

CQ123747 S-Bus Point to Multipoint – TEI’s are not re-issued when no longer in use

CQ123738 The indication that a User “No Answer” timer is set to the System default “No Answer”

timer is displayed incorrectly

CQ123717 Call always rings the same “mobile” Extension in a Longest Waiting H/G with several

“mobile” extensions.

CQ123591 Call to Overflow Group continues to ring when call falls back to H/G originally targeted.

CQ123571 Dumb Phone for Branch

CQ123270 1400 and 1600 Telephones - Italian translations missing from Features>Call Settings

CQ123106 Second call to Longest Waiting H/G with two members rings same extension as first call

if call placed on hold

CQ123013 Originating end of a call from SIP phone to SIP phone does not connect when the Short

Code dialled contains a "D".

CQ122960 System restart due to memory leak approximately every 7 days

CQ121327 The IP Office does not add a "Require header field" to 200 OK when it adds

"refresher=uac"

CQ116176 EVM: Visual Voice mot de passé should be translated to code secret

CQ116172 (EVM) Rephrase: “le code secret doit être 4 et 15 chiffres”” to “le code secret doit être

entre 4 et 15 chiffres””

Global B5800 Branch Gateway R6.1 SP 2 Release Notes

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CQ116149 EVM: "That extension number is unavailable" prompt is not played in French when AA

SC has French Canadian locale

CQ116147 EVM: The Name submenu for a user with French Canadian locale is not played

CQ116145 EVM: The activity menu for a user with French Canadian locale is played in English

CQ116143 (EVM) When entering 3 invalid entries in a AA Root menu, the call is not transferred to

the fallback extension

CQ116142 “Contact Administrator for help. Goodbye” prompt is played in English for French

Canadian

CQ116141 Missing prompt when changing the password at first login in the mailbox

CQ116140 Enter Passcode prompt is not played in French Canadian

CQ116139 1416/1616 Visual Voice: user is asked to enter new password instead of new passcode

CQ116138 “Invalid extension number. Action Failed” prompt is not played for a user with French

Canadian locale

CQ116137 Visual Voice Terminology Inconsistencies for French Canadian

CQ116136 (EVM) When an external user calls a user with German locale call gets disconnected

when the recorded message is too short

CQ116133 Prompt played in English for a user with French Canadian locale while listening to

messages

CQ116132 When a user leaves a message to another local user with French Canadian locale, a

prompt in English is played

CQ116131 When an external user calls a user with French Canadian locale, no prompt is heard to

leave a message

CQ116129 EVM: Missing new prompts in the EVM folders of some locales

CQ116017 Cannot set the Reactive field to less than 60 seconds

CQ115918 PB Tracker Clone Mailbox can be accessed remotely even though it is locked out after

3 failed password attempts

CQ115114 Caller Number not presented by MM if retrieving a msg left through PRI & AA when

calling party has DND

CQ115050 NFR: Add Minimum and Maximum value for Proactive and Reactive settings in

Manager's help

CQ114079 Unsupervised transfer by a centralized user is unsuccessful

CQ112578 96xx TRAC 17825: 9650: Wrong format in Call Log for the number of a distributed user

calling a centralized user

CQ112219 Translations for PLDS tab are not present in Manager

CQ111147 Submenu prompts for a user with French Canadian Locale incorrect

NOTES on specific field issues:

CQ123777 Native licenses are required for digital phones that are not plugged in

In order to prevent auto-created users on unused digital ports unnecessarily acquiring licenses,

AutoCreation of users is disabled.

NoUser source number ‘ENABLE_USER_AUTO_CREATION’ can be used to enable auto

creation.

CQ123894 Can't route calls using Request URI on SM line

NoUser source number ‘ROUTE_SM_CALLS_USING_R_URI’ is added. When present, calls

received from SM trunk(s) will be routed using the request URI, instead of the “To” header

CQ41983 Modification to allow the SM port number to be changed

When establishing connection to SM the receiving port needs to be configurable in some

deployments. A NoUser source number is added: ‘SIP_SM_TCP_SOURCE_PORT=x’.

If the NoUser source number is not specified, the connecting port is the same as the one on SM

side (5060). If 0, an rport number is automatically generated, otherwise the specified port “x” is

used.

Global B5800 Branch Gateway R6.1 SP 2 Release Notes

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3.2 Softconsole 4.2(26) resolved field issues

This release of Softconsole does not contain any fixes for field related issues.

4 Technical Notes

4.1 Upgrading B5800 Branch Gateway core software

When upgrading to Release 6.1 SP2 from a previous version an upgrade license is not

required.

The table below shows the necessary steps that must be taken to upgrade your B5800

Branch Gateway system to Release 6.1:

Platform Current Release Upgrade Step 1 Upgrade Step 2

IP500v2

6.1 (20)

Load 6.1

(22

)

IP500v2 6.1 (15) Load 6.1 (22)

All Modules

4.0 / 4.1 / 4.2 / 5.0

Load 6.1

4.2 Upgrading B5800 Branch Gateway Administration

The B5800 Branch Gateway Administration installer will detect previous installed

versions and upgrade automatically. It is not necessary to restart the PC after

upgrading unless instructed to do so. Before upgrading the B5800 Branch Gateway

system software ensure a backup of the system configuration exists.

4.3 B5800 Branch Gateway Expansion Unit Compatibility

All B5800 Branch Gateway expansion units must also be upgraded to the version

supplied with the Administration software.

4.4 Upgrading SIP 96x1 Phones

B5800 can be configured as an HTTP server to support firmware upgrade for 96x1 SIP

phones. Refer to “96x1 Phones SIP Firmware Download in B5800 Centralized Branch

Deployments”.

When upgrading SIP phones,

NoUser source number

‘ENABLE_SIP_FIRMWARE_DOWNLOAD’

should be configured.

When upgrading SIP phones with current firmware version prior to 6.0 SP2, upgrades

should be limited to 10 concurrent phones. When upgrading from 6.0 SP2 or later,

simultaneous upgrade of 50 phones is supported.

See “96x1 Phones SIP Firmware Download in B5800 Centralized Branch

Deployments” document for additional details.

4.5 Voice over IP Quality Monitoring

If VoIP voice quality monitoring is required, Avaya has partnered with IR Prognosis to

provide a monitoring solution. For more detailed information please go to

http://voicequality.com/.

Global B5800 Branch Gateway R6.1 SP 2 Release Notes

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5 Assistance

5.1 Documentation and Software

Documentation and Software can be downloaded from:

http://support.avaya.com

1. Select “Downloads”

2. Select “B5800 Branch Gateway”

3. Select the Software release required

4. Select the Documentation Categories required

Software can also be ordered on CD/DVD if required.

6 Known Caveats

B5800 Branch Gateway Caveats are detailed online at:

http://marketingtools.avaya.com/knowledgebase/caveats

Issued by:

Avaya SME Customer Product Engineering Support

Contact details:-

EMEA/APAC

Tel: +44 1483 308 000

Email:

gssti[email protected]m

NA/CALA

Tel: +1 908 204 4686

Email:

IPONACALAT4@avaya.com

Internet: http://www.avaya.com

Avaya B5800 Release Notes

Avaya B5800 Release Notes

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