COMPAS ID 152171 Issue 1 Page 1 of 7
B5800 Branch Gateway R6.1 SP 2
Release Notes
Release Date: 24 October 2011
Region: Global
General Availability (GA) of the B5800 Branch Gateway Release
6.1 SP2 Release
Avaya is pleased to announce the availability of the Avaya B5800 Branch Gateway
Release 6.1 SP2 Maintenance Release. This is a scheduled Maintenance Release
addressing a number of field issues found in the Avaya B5800 Branch Gateway 6.1 SP1
GA releases.
1 Overview
This Maintenance Release incorporates new software for:
B5800 Branch Gateway Core Switch 6.1(22)
SoftConsole 4.2(40)
The B5800 Branch Gateway Administration and application software can be
downloaded from the Avaya Support Website:
http://support.avaya.com
This software is for use with the B5800 Branch Gateway IP500v2.
B5800 Branch Gateway Administration consists of the following software:
Delivered Software or Package Version
B5800 Branch Gateway Firmware 6.1.22
B5800 Branch Gateway Manager
8.1.22
System Monitor 8.1.22
Upgrade Wizard 8.1.22
SSA Viewer
6.1.22
Call Status 4.0.5
4610SW, 4620SW, 4621SW, 5610SW, 5620SW, 5621SW
Telephone Firmware
2.9.1
4601, 4602 Telephone Firmware 2.3
4601+, 4602+, 5601+ and 5602+ Telephone Firmware 2.9.1
4625 Telephone Firmware 2.9.1
5601, 5602 Telephone Firmware 2.3
Global B5800 Branch Gateway R6.1 SP 2 Release Notes
Page 2 of 7
2410 Telephone Firmware R6.0
2420 Telephone Firmware R6.0
5410 Telephone Firmware R6.0
5420 Telephone Firmware R6.0
1403 Telephone
Firmware
4.0
1408 / 1416 Telephone Firmware 16.0
1408 / 1416 Loader (Boot File) Firmware 25
B5800 Branch Gateway Video Softphone
3.1.2.17
.
59616
IP DECT – ADMM Firmware 1.1.13
IP DECT – ADMM Java Configuration 1.1.13
IP DECT
–
ADMM DECT Monitor
1.4
T3 IP Telephone Firmware T247
T3 IP Admin Tool 3.08
1603, 1608, 1616 Telephone Firmware 1.300b
1603 Loader (Boot File) Firmware 1.300b
1616 Button Module Firmware 1.1.0
9620 9630 9640 9650 Boot Code
3.11
9620 9630 9640 9650 Telephone Firmware 3.186a
9621 9641 Telephone Firmware (Application file) S9621_41HALBR6_1r38_V4r52
9608 Telephone Firmware (Application file) S9608_11HALBR6_1r38_V4r52
9608 9621 9641 Kernel S96x1_UKR_V0r38_V0r38
3720 Telephone Firmware 3.2.23
3725 Telephone Firmware 3.2.23
DECT R4 – IPBS Firmware 4.1.30
DECT R4 – AIWS Firmware 2.73
DECT R4 – WinPDM 3.8.2
DECT R4 – Rack Charger Firmware 1.3.11
DECT R4 – Advanced Charger Firmware 1.3.11
3641 / 3645 Telephone Firmware 117.056
Avaya Voice Priority Processor (AVPP) Firmware
17x.039
Handset Administration Tool (HAT) 2.8.22.0
The contents of the User CD are:
Application Name Version
Soft Console 4.2(26)
Global B5800 Branch Gateway R6.1 SP 2 Release Notes
Page 3 of 7
2 New Features
The following new capabilities have been included via the GRIP process.
GRIP 4515
Title Embedded Voicemail: Auto Attendant Wait timeout before message
GRIP 4490
Title Embedded Voicemail Inavlid Auto Attendant Selection
GRIP
4660
Title Option 8 functionality extended to record name and change passcode
via TUI
GRIP 4516
Title Embedded Voicemail: Invalid Entry Count and Transfer
GRIP 4517
Title Embedded Voicemail: Dial By Name - no invalid entry count
GRIP 4518
Title Embedded Voicemail: System to prompt user to press # after
passcode
GRIP 4529
Title Embedded Voicemail: Prompt for # after extension during Login
GRIP 4530
Title
Visual Voicemail Inconsistencies
GRIP
4579
Title Embedded Voicemail: Invalid Extension Message when forwarding
GRIP 4975
Title Embedded Voicemail - Invalid selection Message in Mailbox
GRIP 4558
Title
Visual Voicemail: Record Name Button
GRIP 5601
Title Prompt for # when entering Passcode
GRIP
5613
Title Auto Disconnect after extended idle period
GRIP 5599
Title Prompt to say Goodbye after failed mailbox login and disconnect
GRIP 5611
Title Flash-hook Transfer / redirect from Auto Attendant and Mailbox
breakout
Global B5800 Branch Gateway R6.1 SP 2 Release Notes
Page 4 of 7
3 B5800 Branch Gateway Resolved Field Issues
In the table below, the Clearquest (CQ) number refers to the internal bug tracking
database used by Avaya SME. When a customer field issue has been confirmed to be
a product or documentation issue, it is logged in this system, and the CQ number used
internally within Avaya for tracking the resolution of this issue. There may be several
customer field cases raised against a single CQ issue.
The following field issues have been addressed:
3.1 Resolved field issues in B5800 Branch Gateway 6.1(22) and Manager 8.1(22)
CQ
Number
Description Of Issue
CQ46125 Manager strips the ["]s from the Short Code Telephone number field entry when the
Feature is set to VM Collect.
CQ42009 6.1(15) manager fails to push offline config to existing branch gateway via SAL
CQ41994 Issue loading large files to a SD card
CQ41983 Modification to allow the SM port number to be changed
CQ41975 Inbound SIP call drops when used in SCN centralized VM
CQ41973 Cannot use one-X Call Control with E1R2 circuits
CQ41943 SIP registration 503 error. System does not send another registration request until
restart
CQ41942 Internal call transfer to voicemail using visual voice does not provide ringback and vm
prompts
CQ41937 IPO500v2 System restart when 9640 telephone transfers external call to empty
huntgroup Voicemail box
CQ41111 No Audio when switching between Line Appearance calls on IP telephones
CQ40944 Calls are being identified as "Missed" as well as "Answered" in the history tabs
CQ40441 Cross talk on analogue trunks 1&2 3&4
CQ123894 Can’t route calls using Request URI on SM line
CQ123829 Call cannot be un-parked on a telephone which is alerting with a second call
CQ123777 Native licenses are required for digital phones that are not plugged in
CQ123747 S-Bus Point to Multipoint – TEI’s are not re-issued when no longer in use
CQ123738 The indication that a User “No Answer” timer is set to the System default “No Answer”
timer is displayed incorrectly
CQ123717 Call always rings the same “mobile” Extension in a Longest Waiting H/G with several
“mobile” extensions.
CQ123591 Call to Overflow Group continues to ring when call falls back to H/G originally targeted.
CQ123571 Dumb Phone for Branch
CQ123270 1400 and 1600 Telephones - Italian translations missing from Features>Call Settings
menu
CQ123106 Second call to Longest Waiting H/G with two members rings same extension as first call
if call placed on hold
CQ123013 Originating end of a call from SIP phone to SIP phone does not connect when the Short
Code dialled contains a "D".
CQ122960 System restart due to memory leak approximately every 7 days
CQ121327 The IP Office does not add a "Require header field" to 200 OK when it adds
"refresher=uac"
CQ116176 EVM: Visual Voice mot de passé should be translated to code secret
CQ116172 (EVM) Rephrase: “le code secret doit être 4 et 15 chiffres”” to “le code secret doit être
entre 4 et 15 chiffres””
Global B5800 Branch Gateway R6.1 SP 2 Release Notes
Page 5 of 7
CQ116149 EVM: "That extension number is unavailable" prompt is not played in French when AA
SC has French Canadian locale
CQ116147 EVM: The Name submenu for a user with French Canadian locale is not played
CQ116145 EVM: The activity menu for a user with French Canadian locale is played in English
CQ116143 (EVM) When entering 3 invalid entries in a AA Root menu, the call is not transferred to
the fallback extension
CQ116142 “Contact Administrator for help. Goodbye” prompt is played in English for French
Canadian
CQ116141 Missing prompt when changing the password at first login in the mailbox
CQ116140 Enter Passcode prompt is not played in French Canadian
CQ116139 1416/1616 Visual Voice: user is asked to enter new password instead of new passcode
CQ116138 “Invalid extension number. Action Failed” prompt is not played for a user with French
Canadian locale
CQ116137 Visual Voice Terminology Inconsistencies for French Canadian
CQ116136 (EVM) When an external user calls a user with German locale call gets disconnected
when the recorded message is too short
CQ116133 Prompt played in English for a user with French Canadian locale while listening to
messages
CQ116132 When a user leaves a message to another local user with French Canadian locale, a
prompt in English is played
CQ116131 When an external user calls a user with French Canadian locale, no prompt is heard to
leave a message
CQ116129 EVM: Missing new prompts in the EVM folders of some locales
CQ116017 Cannot set the Reactive field to less than 60 seconds
CQ115918 PB Tracker Clone Mailbox can be accessed remotely even though it is locked out after
3 failed password attempts
CQ115114 Caller Number not presented by MM if retrieving a msg left through PRI & AA when
calling party has DND
CQ115050 NFR: Add Minimum and Maximum value for Proactive and Reactive settings in
Manager's help
CQ114079 Unsupervised transfer by a centralized user is unsuccessful
CQ112578 96xx TRAC 17825: 9650: Wrong format in Call Log for the number of a distributed user
calling a centralized user
CQ112219 Translations for PLDS tab are not present in Manager
CQ111147 Submenu prompts for a user with French Canadian Locale incorrect
NOTES on specific field issues:
CQ123777 Native licenses are required for digital phones that are not plugged in
In order to prevent auto-created users on unused digital ports unnecessarily acquiring licenses,
AutoCreation of users is disabled.
NoUser source number ‘ENABLE_USER_AUTO_CREATION’ can be used to enable auto
creation.
CQ123894 Can't route calls using Request URI on SM line
NoUser source number ‘ROUTE_SM_CALLS_USING_R_URI’ is added. When present, calls
received from SM trunk(s) will be routed using the request URI, instead of the “To” header
CQ41983 Modification to allow the SM port number to be changed
When establishing connection to SM the receiving port needs to be configurable in some
deployments. A NoUser source number is added: ‘SIP_SM_TCP_SOURCE_PORT=x’.
If the NoUser source number is not specified, the connecting port is the same as the one on SM
side (5060). If 0, an rport number is automatically generated, otherwise the specified port “x” is
used.
Global B5800 Branch Gateway R6.1 SP 2 Release Notes
Page 6 of 7
3.2 Softconsole 4.2(26) resolved field issues
This release of Softconsole does not contain any fixes for field related issues.
4 Technical Notes
4.1 Upgrading B5800 Branch Gateway core software
When upgrading to Release 6.1 SP2 from a previous version an upgrade license is not
required.
The table below shows the necessary steps that must be taken to upgrade your B5800
Branch Gateway system to Release 6.1:
Platform Current Release Upgrade Step 1 Upgrade Step 2
IP500v2
6.1 (20)
Load 6.1
(22
)
--
IP500v2 6.1 (15) Load 6.1 (22)
All Modules
4.0 / 4.1 / 4.2 / 5.0
Load 6.1
--
4.2 Upgrading B5800 Branch Gateway Administration
The B5800 Branch Gateway Administration installer will detect previous installed
versions and upgrade automatically. It is not necessary to restart the PC after
upgrading unless instructed to do so. Before upgrading the B5800 Branch Gateway
system software ensure a backup of the system configuration exists.
4.3 B5800 Branch Gateway Expansion Unit Compatibility
All B5800 Branch Gateway expansion units must also be upgraded to the version
supplied with the Administration software.
4.4 Upgrading SIP 96x1 Phones
B5800 can be configured as an HTTP server to support firmware upgrade for 96x1 SIP
phones. Refer to “96x1 Phones SIP Firmware Download in B5800 Centralized Branch
Deployments”.
When upgrading SIP phones,
NoUser source number
‘ENABLE_SIP_FIRMWARE_DOWNLOAD’
should be configured.
When upgrading SIP phones with current firmware version prior to 6.0 SP2, upgrades
should be limited to 10 concurrent phones. When upgrading from 6.0 SP2 or later,
simultaneous upgrade of 50 phones is supported.
See “96x1 Phones SIP Firmware Download in B5800 Centralized Branch
Deployments” document for additional details.
4.5 Voice over IP Quality Monitoring
If VoIP voice quality monitoring is required, Avaya has partnered with IR Prognosis to
provide a monitoring solution. For more detailed information please go to
http://voicequality.com/.
Global B5800 Branch Gateway R6.1 SP 2 Release Notes
Page 7 of 7
5 Assistance
5.1 Documentation and Software
Documentation and Software can be downloaded from:
http://support.avaya.com
1. Select “Downloads”
2. Select “B5800 Branch Gateway”
3. Select the Software release required
4. Select the Documentation Categories required
Software can also be ordered on CD/DVD if required.
6 Known Caveats
B5800 Branch Gateway Caveats are detailed online at:
http://marketingtools.avaya.com/knowledgebase/caveats
Issued by:
Avaya SME Customer Product Engineering Support
Contact details:-
EMEA/APAC
Tel: +44 1483 308 000
Email:
gssti[email protected]m
NA/CALA
Tel: +1 908 204 4686
Email:
IPONACALAT4@avaya.com
Internet: http://www.avaya.com
© 2011 Avaya Inc. All rights reserved.
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