Polycom PRS 2000 Getting Started Manual

Brand: Polycom

Model: PRS 2000

Type: Getting Started Manual

This manual is also suitable for

Recording Studio PRS 2000

Polycom Recording Studio PRS 2000 appliance is a powerful integrated tool designed to capture and stream presentations in real time, with features developed especially for educational or corporate events. It is also a great resource for government or training institutions. Beyond the initial setup covered in this user guide, Polycom strongly recommends checking for available software updates to improve user experience.

1.0 | August 2010 | 3725-78400-002B1

Polycom

Recording Studio

™

(PRS) 2000 Appliance

Getting Started Guide

Polycom, Inc.

4750 Willow Road

Pleasanton, CA 94588-2708

USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing

includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the

software contained within its products. The software is protected by United States copyright laws and international

treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound

recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not

responsible for printing or clerical errors. Information in this document is subject to change without notice.

Trademark Information

Polycom®, the Triangles logo, ReadiManager®, SoundPoint®, SoundStation®, ViaVideo®, VoiceStation®,

Vortex®, and VSX® are registered trademarks of Polycom, Inc. Convene™ , Global Management System™,

iPower™, MGC™, People+Content™, People On Content™, Polycom Conference Suite™, Polycom Converged

Management Application™ (CMA™), Polycom Distributed Media Application™ (DMA™), Polycom HD Voice™,

Polycom PathNavigator™, Polycom VideoPlus™, Polycom VoicePlus™, PVX™, RAS™, ReadiConvene™, RMX

2000™, RSS™, V2iU™, VBP™, VS4000™, and VTX™ are trademarks of Polycom, Inc.

All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent

applications held by Polycom, Inc.

Contents

Polycom, Inc. iii

Contents

1 Polycom PRS 2000 Hardware Install

About the Polycom PRS 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Polycom Global Services Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What’s Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Electrostatic Discharge (ESD) and ESD Protection . . . . . . . . . . . . . . 4

Safety Notice and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Other Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

CE Mark Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Environmental Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installation Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Getting Started with the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Audio/Video Inputs and Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

VGA (RGB) Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Video Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Audio Monitor/Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Audio Out for Room Sound System . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connecting Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Mouse and Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Phantom Power Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using Video Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using a PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Starting the PRS Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

First Windows Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Administrator Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Hardware Configuration Console . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2 Polycom PRS 2000 Software

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the Session Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Metadata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Polycom PRS 2000 Getting Started Guide

iv Polycom, Inc.

Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Capturing Your Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Starting Capture and Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Creating an Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Settings and Mix Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Selected Input Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Mix Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Recording Your Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Polycom, Inc. 1

Polycom PRS 2000 Hardware Install

This chapter provides safety and setup directions for the Polycom PRS 2000

appliance. This chapter includes the following sections:

• About the Polycom PRS 2000

• What’s Included

• Hardware Specifications

• Safety Instructions

• Installation Safety Notes

• Getting Started with the Appliance

• Starting the PRS Appliance

•

About the Polycom PRS 2000

The Polycom PRS 2000 (PRS) 2000 is a powerful presentation recording

integrated hardware and software appliance that will enhance the

effectiveness and reach of any educational, corporate, or public event

communication by capturing and streaming real-time rich media

presentations with DVD quality video and high fidelity sound.

The PRS appliance is ideal for use by enterprises, educational institutions,

government, and training institutions.

NOTE: Polycom strongly recommends upgrading to the latest version of the PRS

2000 software, as well as other elements of the PRS solution, prior to entering a

production environment.

This chapter outlines necessary initial appliance configuration, but further software

updates may be needed. Please consult Polycom Global Services for more

information.

Polycom PRS 2000 Getting Started Guide What’s Included

2 Polycom, Inc.

Organizations can deploy the PRS appliance in meeting and conference rooms

or bring it to off-site events to record and stream live and on demand executive

briefings, training sessions, product demonstrations, global announcements,

marketing communications, and more.

The PRS appliance accepts and synchronizes feeds from any A/V equipment

available, including microphones, cameras, VCR/DVD players, document

cameras, and other video conferencing equipment.

The appliance can capture a computer screen output as a video stream,

allowing the presenter to demonstrate any application on their computer.

Unique to the PRS appliance is its ability to perform text recognition on the

RGB source for automatic text extraction and slide detection.

Polycom Global Services Telephone

If you have comments or questions about Polycom or if you need technical

assistance, contact:

• Polycom Global Services in U.S.A. 888-248-4143

What’s Included

Ensure that the PRS shipment contains the following devices, cables and

software licenses:

• PRS appliance

• USB keyboard

Hardware Specifications Polycom PRS 2000 Hardware Install

Polycom, Inc. 3

• USB optical mouse

• Microphone

• XLR cable (male/female)

• Audio adapter cable

• VGA cable (DVI-D)

• VGA cable (HD15 male/male)

• VGA/DVI input cable

• A/V input cable

• USB to Serial adapter

• Serial to VISCA cable

• Power supply

• AC power cord

• S-Video cable

• Microsoft Windows Server 2008 software key (see bottom of PRS appliance)

Hardware Specifications

The following hardware specifications apply to the Polycom PRS 2000:

Type Specifications

Video Input Analog RGB & DVI up to 1280 x 1024

Any combination of 3 of the following inputs:

• 2 S-Video

• 4 Composite video via RCA

Video Output DVI-I

VGA

HDMI

Note: any two of the above can be used. All three are live.

Audio Input 1 balanced with Preamplifier and Phantom Power for Microphone

via XLR connectors

2 Stereo unbalanced via 2 RCA connectors

1 Stereo balanced with attenuator via 2 XLR connectors

Polycom PRS 2000 Getting Started Guide Safety Instructions

4 Polycom, Inc.

Safety Instructions

System Power

When the PRS appliance is turned off by using the power switch, power may

still be supplied to the motherboard. To ensure that the appliance is

completely shut down, unplug its power cord from its power source.

The PRS appliance ships with all required components installed. There is no

need to open the chassis to add or remove components. Please contact

Polycom regarding any malfunction or failure of the PRS appliance.

Electrostatic Discharge (ESD) and ESD Protection

Static electricity can damage disk drives, boards, and other components.

Before connecting or disconnecting any device to the PRS appliance, we

recommend you discharge static electricity by first touching a metal part of a

grounded PC.

Audio Output 1 Audio Front out jack

1 Audio Rear surround jack

1 Audio Side surround jack

1 Audio Center/bass jack

1 Headphone

Connectivity 2 USB 2.0 ports (front)

8 USB 2.0 ports (back)

Storage 500 GB

Dimensions W x L x H = 8.5 in. x 13.1 in x 8.0 in (215mm x 333mm x 204mm)

Type Specifications

CAUTION: To reduce the risk of electric shock, do not open chassis; do not defeat

or remove the ground pin of the power cord; connect only to a properly grounded ac

power outlet. No user-serviceable parts inside. Refer servicing to qualified service

personnel.

Installation Safety Notes Polycom PRS 2000 Hardware Install

Polycom, Inc. 5

Safety Notice and Warnings

FCC Notice

This device complies with Subpart B of Part 15 of the FCC Rules. Operation is

subject to the following two conditions:

1 This device may not cause harmful interference.

2 This device must accept any interference received, including interference

that may cause undesired operation.

No Telecommunications Network Voltage (TNV)-connected PCBs shall be

installed.

Other Certifications

This class A digital apparatus complies with Canadian ICES-003, Issue 4.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

This device complies with EN 55022 standards.

This device complies with EN 61000-3-2 standards.

This device complies with CISPR 22 Edition 6, as well as AS/NZS CISPR 22.

CE Mark Warning

This is a Class A product. In a domestic environment, this product may cause

radio interference, in which case the user may be required to take adequate

measures.

Environmental Warning

Perchlorate Material - special handling may apply.

See www.dtsc.ca.gov/hazardouswaste/perchlorate.

This notice is required by California Code of Regulations, Title 22, Division 4.5,

Chapter 33:

Best Management Practices for Perchlorate Materials. This product/part

includes a battery that contains Perchlorate material.

Installation Safety Notes

• Do not place the PRS appliance underneath heavy loads or in an unstable

position.

Polycom PRS 2000 Getting Started Guide Getting Started with the Appliance

6 Polycom, Inc.

• Do not expose the PRS appliance to direct sunlight, high humidity or wet

conditions.

• Do not use or expose the PRS appliance around magnetic fields as

magnetic interference may affect the performance of the device.

• Do not block the air vents to this device or impede the airflow in any way.

Getting Started with the Appliance

This section guides users through the physical elements of the Polycom PRS

2000 appliance and its inputs, outputs, and accessories.

Front Panel

The front panel contains the following elements:

Power switch

Eject button

Do not press

this button unless

advised to do so

by support.

Front panel

ports region

LED status

indicator

Getting Started with the Appliance Polycom PRS 2000 Hardware Install

Polycom, Inc. 7

Upon pressing the bottom-right of the appliance, the following ports become

visible:

Back Panel

The back panel contains the following elements:

SD/MMC/MS/MS

USB port

Mic in

Headphone out

eSATA port

card reader

Power

socket

HDMI port

LAN

ports

USB

ports

eSATA

power port

eSATA

port

Front

-out

port

Line-in

port

Side surround

port

Surround-back

port

Center/bass

port

A/V adapter

DVI Output

USB

ports

cable

A/V adapter

cable

VGA Output

Polycom PRS 2000 Getting Started Guide Getting Started with the Appliance

8 Polycom, Inc.

Audio/Video Inputs and Outputs

The A/V adapter cable is used to connect audio and video input sources to the

PRS appliance and audio output from the appliance. Each cable of the A/V

adapter is labeled. These labels identify the video and audio sources for proper

connection of devices to the appliance.

Connect the A/V adapter cable to the upper slot bracket connector.

VGA (RGB) Input

A cable is used to connect to the VGA output of an additional computer (i.e.

presenter's laptop). The splitter cable separates the analog RGB and digital

DVI interface signals. This separation improves monitor detection.

Connect the VGA input cable to the lower slot bracket connector.

Video Output

The Polycom PRS 2000 video card includes three outputs: one DVI-I output,

one HDMI output, and one VGA output. All of these outputs are live when the

appliance is shipped. Any two of the outputs can be used.



NOTE: The PRS appliance uses an nVidia graphics card. When two video output

devices are in use, the nVidia graphics card must be set to DualView in order to

display the audience view. If it is set to Span, Clone or Single display, the audience

view will not be displayed in the second VGA output device.

The PRS application has a mechanism for swapping the assignment of the devices.

Using the top menu strip item "View- Swap Screens" can trigger this mechanism.

This feature should be used when your operator VGA output device is displaying

the audience view and your audience VGA output device is displaying the Operator

Interface.

Getting Started with the Appliance Polycom PRS 2000 Hardware Install

Polycom, Inc. 9

Audio Monitor/Output

If you want to use headphones, connect them on the front of the PRS

appliance.

Audio Out for Room Sound System

The Audio output of the PRS appliance can be used to connect to the room

sound system or to a PC speaker set. The A/V adapter cable provides a

balanced line-level stereo audio out signal (Audio R Out, Audio L Out) via

XLR connectors. Standard adapter/cables can be used to interface to

unbalanced line-level Audio input of the room sound system or to a PC

speaker set.

Connecting Accessories

The PRS appliance ships with the following accessories:

• USB Optical Mouse

• USB Keyboard

• Audio-Technica Professional Phantom Power Microphone

These devices are shipped in their original packaging, manual and installation

instructions. For more information and installation instructions, please follow

the original manufacturer documentation.

Mouse and Keyboard

Use the USB ports when connecting the mouse and the keyboard to the PRS

appliance.

NOTE: The frame rate of the audience view is 15 fps due to the fact that this is the

output of the RGB source that has been processed. A VGA splitter can be used to

connect the VGA source to the RGB capture card and to the projector to provide the

full frame rate to the audience view.

Polycom PRS 2000 Getting Started Guide Getting Started with the Appliance

10 Polycom, Inc.

Phantom Power Microphone

Use a professional balanced audio cable (XLR male and XLR female) to

connect the microphone to the "Audio 1 IN (MIC)" input of the A/V adapter

cable. It is not necessary to use the microphone with a battery; the PRS

appliance will apply a 48V Phantom Power Supply to the microphone by

default.

Camera

Using Video Cameras

The PRS appliance supports connection of multiple S-Video and composite

video sources. When connecting a camera to the PRS appliance, s-video is

recommended if you have a choice.

When using the S-Video output, connect the camera to the "S-Video 1 IN" or

"S-Video 2 IN" input. When using the composite output, connect the camera to

one of the four video inputs "Video 3 IN" to "Video 6 IN" of the A/V adapter

cable.

Using a PTZ Camera

A PTZ (Pan-Tilt-Zoom) camera is an optional camera accessory for the PRS

appliance. It provides S-Video and composite video outputs. We recommend

using the S-Video output for best video quality.

When using the S-Video output, connect the camera to the "S-Video 1 IN" or

"S-Video 2 IN" input. When using the composite output, connect the camera to

one of the video inputs "Video 3 IN" to "Video 6 IN" of the A/V adapter cable.

The PTZ control feature requires an additional cable connection from the

camera (VISCA IN) to the serial port (COM1) provided by the USB to serial

adapter when connected to the PRS appliance (the drivers for the USB to serial

adapter are preinstalled). Up to 3 PTZ cameras can be controlled over a single

COM port when using a VISCA daisy chain.

The address of each camera is assigned during the VISCA initialization

process. The camera addresses are 1, 2, 3, and so forth in order, starting from

the one nearest the PRS COM port. The VISCA address is used during the PRS

Starting the PRS Appliance Polycom PRS 2000 Hardware Install

Polycom, Inc. 11

installation setup to identify and address each PTZ camera. Further

information reading the VISCA protocol and the camera installation can be

found in the camera manual.

Starting the PRS Appliance

First Windows Start

After Windows starts, your appliance is ready to be used. We highly

recommend, however, that you first do the following:

• Install all available Microsoft updates through Windows Updates

• Install all available PRS updates.

NOTE: Do not install any hardware updates if Windows prompts you to do so. All

required hardware updates and drivers are installed with the PRS updates.

Polycom PRS 2000 Getting Started Guide Starting the PRS Appliance

12 Polycom, Inc.

Administrator Credentials

The administrator credentials are username Administrator, password

Polycom123.

Hardware Configuration Console

The Polycom PRS 2000 includes a tool to assist in the configuration of the

hardware controlled by the appliance. To access the Hardware Configuration

Console, click the shortcut on the desktop or navigate to Start > Polycom >

Hardware Configuration Console.

The following instructions refer only to renaming the inputs as displayed in

the Polycom PRS 2000 interface. If you wish to perform more advanced

configuration, please review your hardware documentation and consult

Polycom Support.

To rename hardware inputs:

1 Launch the Hardware Configuration Console. The console root will

appear.

NOTE: If you plan to use the PRS appliance in a language other than English, you

must change the language in the Windows Control Panel's Regional and Language

Options. If you do not, the OCR (Optical Characters Recognition) will be only

available for English.

Starting the PRS Appliance Polycom PRS 2000 Hardware Install

Polycom, Inc. 13

2 Click on any given input name on the righthand side. Alternatively,

right-click and select Rename from the menu that appears.

3 After entering your new name, click outside the input name field.

The input should now appear under its new name in the Polycom PRS

2000 interface.

Polycom PRS 2000 Getting Started Guide Starting the PRS Appliance

14 Polycom, Inc.

Polycom, Inc. 15

Polycom PRS 2000 Software

This chapter explains the use of the Polycom PRS 2000 software:

• Getting Started

• Using the Session Properties

• Capturing Your Experience

• Recording Your Capture

Getting Started

After the PRS hardware is configured, you can begin creating mixes for your

recordings. Launch the PRS Operator Interface by double-clicking the PRS

shortcut on your Windows desktop.

Using the Session Properties

The PRS Operator Interface will launch and the Session Properties window

will appear. The Session Properties window includes tabs for Metadata,

Inputs, and Outputs.

Polycom PRS 2000 Getting Started Guide Using the Session Properties

16 Polycom, Inc.

Metadata

Metadata is the information about a PRS configuration. It contains information

describing a session's Title, Author, Copyright, Rating, Credits, Description

and Keywords. Metadata is used to facilitate the understanding,

characteristics, and management usage of data.

Inputs

Any audio and video input devices connected to PRS appliance are detected

and displayed under the Inputs tab. Some typical inputs include:

• Presenter Laptop

• Microphone

• Pan-Tilt-Zoom (PTZ) Camera

• DVD Player

• Document Camera

By checking the devices under the Use column, selected devices will appear in

the PRS Operator Interface as available inputs that can be captured in a

presentation.

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Polycom PRS 2000 Getting Started Manual

Brand: Polycom

Model: PRS 2000

Type: Getting Started Manual

This manual is also suitable for

Recording Studio PRS 2000

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Polycom PRS 2000 Getting Started Manual

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Polycom PRS 2000 Getting Started Manual

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